Lin Ratanak Angkor Hotel
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Deluxe Single - Free Airport Pickup - View
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Good
6.8
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Very good
From 421 reviewsSee what guests said
7.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
8.5
Excellent
Room comfort & quality
Deluxe Double - Free Airport Pick up
...
  • Garden view
  • 40 m²/431 ft²
  • 1 king bed
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Deluxe Triple Room (Free Pickup)
...
  • City view
  • 45 m²/484 ft²
  • 3 single beds
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Deluxe Twin Bed (Free Airport Pickup)
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds
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Deluxe Single - Free Airport Pickup
...
  • Garden view
  • 38 m²/409 ft²
  • 1 single bed
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Deluxe Family - Free pick up
...
  • Garden view
  • 65 m²/700 ft²
  • 1 king bed or 2 single beds
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Real reviews from real guests

Agoda Reviews (421)Booking.com Reviews (77)
7.9
Very good
Filter by guest type:
Cleanliness8.4
Facilities6.9
Location6.8
Room comfort and quality8.5
Service8.3
Value for money8.4
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8.0
David from United Kingdom
Solo traveler
Deluxe Single - Free Airport Pickup
Stayed 22 nights in February 2018
Pleasant enough! ”
There was lots to like about this Hotel. The staff for the main part were excellent. The Hotel is in a good location and safe and secure. I would advise you to ask for a room at the front of the Hotel - the quiet part. The restaurant looked good and the food was quick and tasty at a reasonable price. Unfortunately, there is no gym. The pictures on the website are fake. There is no power in the gym extension and most of the kit and equipment looks 1980's. The swimming pool looked very good but the water was definitely 4/5 degrees cooler than was comfortable. Cold swimming pools remind me of cold showers at school!
Reviewed March 07, 2018
Dear David, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this low with renovations to our gym we have the plan to buy the new gym equipment in the present day, we are under deal the gym company it is not fake photo in the website a bit old kit we wold like to say apologize for the fitness center. We look forward to seeing you on your next trip to Lin Ratanak Angkor Hotel! Best Regards, Management Team
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Lin Ratanak Angkor Hotel
4.4
Noraisa from Philippines
Group
Deluxe Twin Bed (Free Airport Pickup)
Stayed 1 night in March 2018
The Hotel is far from the center and it’s a little bit old, scary and dirty. The manager is RUDE! 😡💩”
I don’t like how the manager treats the guest but as for the the other staff they were very nice and accommodating.. I will not recommend this hotel though!
Reviewed March 06, 2018
Dear Noraisa, Thank you for taking your time to feedback to us for your experience and we would like to say apologize for inconvenience during your stay with us. our hotel is not far from the center it is just around 2km from the old marketing it is reasonable for the guest would like to avoid from the noisy road. we will pay attention on the cleanliness more we always provide the clean service in daily for the public area is cleaned everyday. we strongly promise we will examine on duty or role of manager who handle the problem to make you disappoint anyway our management team has the high knowledge to treats customer they have the most experience in hospitality area such as be friendly, pro-active ext no one is perfect. all in all, we would like to apologize for your experience during stay if it is possible please, reach out and give us an opportunity to fix this problem with you. we are looking forward to welcome you the next time in the future. Best Regards, Management Team
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Lin Ratanak Angkor Hotel
6.8
matthew from China
Family with teens
Deluxe Double - Free Airport Pick up
Stayed 4 nights in February 2018
Perfect except for the Swampy Pool”
The staff here are super friendly, and truly try their best to speak English and accommodate your requests. My biggest issue staying here was the cleanliness of their swimming pool. It was green swampy (not the prestine blue on their website or advertised). My daughter couldn't get the idea of a possible crocodile in the pool out of her mind. Other than that, it was a nice hub from which to explore the city
Reviewed February 18, 2018
Dear Matthew, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this low with renovations to our pool water we are please to inform you that we have fixed the water already. We look forward to seeing you on your next trip to Lin Ratanak Angkor Hotel! Best Regards,Sight, E-commerce Manager
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Lin Ratanak Angkor Hotel
8.8
Sarah from United States
Couple
Deluxe Double - Free Airport Pick up
Stayed 3 nights in January 2018
Excellent”
Big comfortable room, friendly staff that accommodated all our requests, staff arranged an excellent guide and very good tuk-tuk driver to visit Angkor Wat and other temples, good meals in the dining room. We would stay at the Lin Ratanak Angkor Hotel again.
Reviewed January 27, 2018
Dear Sarah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this low with renovations to our pool site and WIFI. We look forward to seeing you on your next trip to Lin Ratanak Angkor Hotel! Best Regards,Mr.Sight, E-commerce Manager
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Lin Ratanak Angkor Hotel
7.6
Sy
Family with young children
Deluxe Double - Free Airport Pick up
Stayed 2 nights in November 2017
In the City center yet quiet enough to have a nice sleep”
The main road heading to the entrance of the hotel would be quite dark and silent and night. Not so ideal for those who like walking out. The room is clean enough with all basic need facilities. Check out the room type cos the staff would give you the wrong room type. They give me a deluxe single room while i book for deluxe double. After a complain, they change for me the next day.
Reviewed November 06, 2017
Dear, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this low with renovations to our pool site and WIFI. We look forward to seeing you on your next trip to Lin Ratanak Angkor Hotel! Best Regards,Sight, E-commerce Manager
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Lin Ratanak Angkor Hotel
8.0
Ayeisha from Australia
Group
Deluxe Triple Room (Free Pickup)
Stayed 2 nights in March 2017
Good hotel!”
Stayed at this hotel twice when in Siem Reap, it's a nice hotel with good services at a reasonable price. We were 3 girls staying in a triple room, the room was nice and modern. Free breakfast was also included which was great, they had lots of options and an egg man!! This hotel isn't in the best location, nothing is really around the hotel so to get into the Old City (where the markets and restaurants as) you have to take a tuktuk/ taxi every time which can add up after a few days. Apart from that it was an awesome stay, the staff are super lovely - even let me leave a bag of stuff there when we to the islands and gave us free airport pickups! :)
Reviewed August 27, 2017
Dear Ayeisha, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this low with renovations to our pool site and WIFI. We look forward to seeing you on your next trip to Lin Ratanak Angkor Hotel! Best Regards,Sight, E-commerce Manager
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Lin Ratanak Angkor Hotel
3.2
indiana from France
Couple
Deluxe Double - Free Airport Pick up
Stayed 2 nights in August 2017
Affordable hotel ”
Location is not so good and service is very poor. Overall food and beverage below average in siem reap. Clean room and nice swimming pool
Reviewed August 24, 2017
Dear Indiana, Thank you for take your time to write the review on our property! Now, our property is pay attendant on guest service setting we have the spot check for our service we have guaranteed of service because our staff get the service training from the service professionals They know how to give the service to guest. We strong hope you can come back our property again for know our staff have improved to serve the customer. Thank you again for your sharing the idea to us. Best Regards, Mr.Sight
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Lin Ratanak Angkor Hotel
8.4
Damon from United States
Solo traveler
Deluxe Single - Free Airport Pickup
Stayed 2 nights in May 2017
Great hotel. Great staff. Recommended.”
This was a fantastic hotel, with fantastic staff. The location is a bit out of the main city area, but still close enough to reach the central market within 5-6 minutes by tuk tuk. All things considered, I recommend this hotel to Siem Reap travelers. Issue with Agoda: Agoda listed the check-in time as "After 10am." That was fine, but I asked for an early check ~9am in via Agoda's website. When I arrived, the staff was unaware of my request, and told me I couldn't check-in until 2pm. However, once I explained my situation, they agreed to let me check-in at 11am. I sat by the pool and had a drink until my room was ready.
Reviewed May 29, 2017
Dear Damon, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Sight S | E-commerce Manager
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Lin Ratanak Angkor Hotel
3.2
RANJEET from India
Family with teens
Deluxe Family - Free pick up
Stayed 2 nights in April 2017
Acceptable”
Horrible experience.will never ever recommend this hotel to anyone.we were two families with children and had a really bad time .
Reviewed May 20, 2017
Dear RANJEET Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Could you tell us what is point you don’t like for us to improve it? It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, S Sight | E-commerce Manager
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Lin Ratanak Angkor Hotel
9.2
levy from Australia
Solo traveler
Deluxe Single - Free Airport Pickup
Stayed 2 nights in March 2017
very well presented hotel with a great old world feel to the place ”
the only thing of note was the lack tea coffee and with no milk in the room and the inability to get the staff to understand my requirement without a room service charge
Reviewed March 28, 2017
Thank you for your feedback
Responded April 01, 2017
Lin Ratanak Angkor Hotel
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