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Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

Removed from saved list

9.2

Exceptional

155 reviews

155 reviews

Food & Dining8
View5
Beach4
See map

9.5

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Fashion Harbour

160 m

Yamil Lu'um

220 m

Cancun Convention Center

220 m

Interactive Aquarium

240 m

Cancun Wax Museum

280 m

Popular landmarks
Avenida Kukulkan

640 m

Mayan Museum of Cancun

4.0 km

Torre Escenica

4.7 km

Playa Delfines

5.0 km

El Rey Archaeological Zone

5.5 km

Closest landmarks
Avenida Kukulkan

640 m

Museo Sensorial del Tequila

640 m

Kukulcan Plaza

640 m

Hacienda Tequila Cancun

720 m

Luxury Avenue Cancun

790 m

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

Boulevard Kukulcan12.5 km, Hotel Zone, Cancun, Mexico, 77500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

230 meters to Interactive Aquarium

Front desk [24-hour]

Private beach

Complimentary WIFi in all rooms

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Shuttle service

Swimming pool [indoor]

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.8
Location rating9.5
Nearest airportCancun International Airport (CUN)
Distance to airport13.7 km

Rooms available at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

Premium Aqua Club Front, 2 Double
...
  • Ocean view
  • Balcony/terrace
  • 2 double beds
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Premium Garden View King Room
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
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Premium Garden View, 2 Double
...
  • Garden view
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Premium Ocean Front with Terrace, 2 Double
...
  • Ocean view
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Aqua Suite
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Premium Oceanfront King Room with Terrace
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Tierra Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Premium Ocean View 2 Double Beds
...
  • Sea view
  • Balcony/terrace
  • 2 double beds
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Premium Ocean View, King
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Premium Ocean Front, 2 Double
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Live Aqua Beach Resort Cancun - Adults Only - All Inclusive have a hot tub?

A hot tub is one of the facilities available at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive.

What time is check-in and check-out at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

For those who wish to drive their own cars, Live Aqua Beach Resort Cancun - Adults Only - All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive.

What are my dining options at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive features on-site restaurants for your dining convenience.

What is the smoking policy at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive is located in Hotel Zone, famous for good restaurants such as MB, Hidden Garden Restaurant and Ice Sushi.

What popular shopping places are close to Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive is located in Hotel Zone area which features shopping places such as La Isla Shopping Village, Flea Market Coral Negro and Luxury Avenue Cancun.

What are popular attractions near Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Guests at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive can easily visit Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium located in the Hotel Zone area.

What popular beaches are close to Live Aqua Beach Resort Cancun - Adults Only - All Inclusive?

Guests at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive can easily visit Playa Delfines, Playa Tortugas and Mandala Beach in the Hotel Zone area.

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Explore the neighborhood

What people love about Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

  • 10

    Exceptional

    "Loved my room and view!"

    Mellenie

    |

    September 1, 2020

  • 9.6

    Exceptional

    "The room service is various enough and I felt comfy having fun in the adult only hotel."

    minkyung

    |

    August 29, 2020

  • 9.6

    Exceptional

    "Fish tacos by the beach were awesome."

    Rachael

    |

    May 7, 2020

Property ranking|Compared to 938 Cancun properties
See all rankings
Location score
9.5/10
Cleanliness score
9.4/10
Value for money score
8.8/10
Service score
9.3/10
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
98
%
of Cancun properties
Better than
98
%
of Cancun properties
Overall rating:

9.2

Exceptional
155 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.5
Read all reviews >
What travelers say they love:
The selection of restaurants is fantastic for variety.
Stacy from Australia
Group
More about Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

More about Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive

Live Aqua Beach Resort Cancun - Adults Only - All Inclusive is a distinct addition to Cancun and a smart choice for travelers. This resort is in the vicinity of popular city attractions, conveniently located for travelers to explore. If you prefer an easy access to general goods and shopping, you'd love to stay at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive and take advantage of being just 320 m from La Isla Shopping Village.
At Live Aqua Beach Resort Cancun - Adults Only - All Inclusive, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Exploring Cancun is made even more convenient with the taxi and car hire services available at the resort. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Live Aqua Beach Resort Cancun - Adults Only - All Inclusive.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Enjoy the countless activities offered at Live Aqua Beach Resort Cancun - Adults Only - All Inclusive. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
At Live Aqua Beach Resort Cancun - Adults Only - All Inclusive, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's tennis court.
Family time on relaxed evenings is easy with the resort's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Cancun has to offer! Be sure to visit Avenida Kukulkan located 630 m away, an item on every checklist of those who travel to Cancun. Chill out in the beach or just watch the waves on warm days at Playa Delfines located 5.4 km away.


Reasons to stay here

Compared to other accommodations in Cancun, facilities here are rated higher than 98% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
Guests who stayed at this resort have scored it higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Food & Dining

7 mentions

Swimming Pool

3 mentions

Beach

1 mention

View

1 mention

Languages spoken

  • English
  • Spanish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Toiletries
  • Video game console
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Azur

  • Cuisine: Mediterranean
  • Menu: A-la-carte

MB

  • Cuisine: Mexican
  • Menu: Buffet

Sea Corner

  • Cuisine: Seafood
  • Menu: Buffet

Varenna

  • Cuisine: Italian
  • Menu: Buffet

Inlaakech Lobster & Grill

  • Cuisine: Seafood, Steakhouse
  • Menu: Buffet

Siete

  • Cuisine: Italian, Mexican
  • Menu: A-la-carte

Cafe Deli Boutique

  • No additional information available

Sushi Station

  • Cuisine: Sushi
  • Menu: Buffet

Hidden Garden

  • Cuisine: Asian
  • Menu: Buffet
Location
Boulevard Kukulcan12.5 km, Hotel Zone, Cancun, Mexico, 77500
Exceptional
Location

9.5

Airports

  • Cancun International Airport (CUN)
    13.7 km
  • Cozumel International Airport (CZM)
    68.6 km

Public transportation

  • Cancun Bus Station
    9.1 km

Hospital or clinic

  • International Medical Center
    2.0 km

Shopping

  • La Isla Shopping Village
    330 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Interactive Aquarium
    240 m
  • La Isla Shopping Village
    330 m
  • Avenida Kukulkan
    640 m
  • Mayan Museum of Cancun
    4.0 km
  • Torre Escenica
    4.7 km
  • Playa Delfines
    5.0 km
  • El Rey Archaeological Zone
    5.5 km
  • Mercado 28 Market
    9.5 km
  • Wet'n Wild Cancun
    10.7 km
  • Xoximilco Cancun by Xcaret
    16.0 km

Nearby landmarks

  • Fashion Harbour
    160 m
  • Cancun Convention Center
    220 m
  • Yamil Lu'um
    220 m
  • Interactive Aquarium
    240 m
  • Cancun Wax Museum
    280 m
  • La Isla Shopping Village
    330 m
  • Glazz
    330 m
  • La Isla Cancun Paradise Experience
    340 m
  • La Isla Shopping Mall
    360 m
  • Scorpion's Temple
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 18 year(s).

Others
  • When booking for 11 or more rooms, different policies and additional supplements may apply.This policy is imposed by the property.
  • A sanitation fee of MXN 31.75 per room per night will be collected upon arrival at the property.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants8
  • Number of rooms 371
  • Year property opened2005
Property announcements

Please note that the property offers guest access with a guide dog. Please note that this property does not accept student or Spring Breaker groups.

Reviews of Live Aqua Beach Resort Cancun - Adults Only - All Inclusive from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.4
Facilities9.0
Location9.5
Service9.3
Value for money8.8
High score for Cancun
Rating
9+ Exceptional (51)
8-9 Excellent (7)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (30)
Jun - Aug (18)
Sep - Nov (9)
Dec - Feb (10)
All guests (155)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
10.0
Exceptional
Stacy from Australia
Group
Stayed 2 nights in June 2018

Excellent service, stunning resort, delicious food & drink, convenient location”

My girlfriends and I stayed here, and WOW we were impressed! Live Aqua is the best all-inclusive resorts I've visited. All of the staff were so friendly and courteous. I usually get bored of the food choices at resorts, but not this one. The selection of restaurants is fantastic for variety. The portions of the food were perfect, so you can try a bit of everything and not be wasteful. Loved all the food we had, I wish I could have eaten more! The breakfast buffet is phenomenal with lots of tasty options, a smoothie bar, and a Mimosa & Bloody Mary bar)! The fashion mall across the street is convenient for shopping and currency exchanges. Would definitely recommend this resort, and will be back again!

Reviewed July 04, 2018

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10.0
Exceptional
christian from United States
Couple
Stayed 3 nights in July 2019

Exceptional”

Definitely recommend this Resort!! When they say all inclusive they really mean ALL INCLUSIVE . Staff is very attentive and everyone is very friendly!! The beach is beautiful and the food is great!! Booked only 3 nights and ended up staying a day shy of a week! Would definitely come back!!! Thanks live aqua!!!

Reviewed July 08, 2019

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9.6
Exceptional
Ariana from United States
Couple
Stayed 3 nights in April 2018

Slice of Heaven in Cancun!”

This was my first time ever at an all inclusive, and I think I have set the bar very high with Live Aqua. There's not enough words to describe the perfection of this place. From the moment we walked through the lobby we were treated like royalty and entered a total space of zen. The staff goes above and beyond to make sure you're happy. Friendly faces everywhere. The food was delicious! I only with we could have stayed longer. The only thing that I would say is that as a young couple in their older 20's we wished there was more to do at night. The bar closes at 1AM. We didn't want to leave the premises and we just wish there was some sort of more lively things to do late at night for the younger crowd in their late 20's. Other than that, no complaints. We ate at Siete every morning which has a delicious selection of everything you can think of. Dinner at MB was a highlight. Lunch at Sea Corner and Azure were also top notch! Will be back soon.

Reviewed April 10, 2018

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10.0
Exceptional
Amanda from United States
Group
Stayed 4 nights in May 2018

My New Favorite!”

From the gorgeous facility to the delicious food to the incredibly attentive and friendly staff, this resort topped my expectations. I would highly recommend Live Aqua to anyone traveling to Cancun. I can't wait to go back!

Reviewed May 22, 2018

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10.0
Exceptional
Gina from United States
Couple
Stayed 4 nights in March 2018

We are planning our next trip here”

Absolutely LOVED this place. This was our 1st all inclusive and we are excited to head back next year. There are 2 restaurants that aren't part of the all inclusive and there is also one restaurant that is part of the all inclusive which requires slacks for men. Over all the food we had was delicious and the staff was extremely nice and accommodating. I have a food allergy and they were very mindful of that which I appreciated. The cabanas are nice and come with a foot massage however these need to be reserved a day in advance. There are also lounge chairs with umbrellas on the beach and by the pools which are just as nice. There is an outdoor happy hour in which you can get a shot in a fresh coconut. They also have some games outside and an out door BBQ. It's a very relaxed atmosphere perfect for someone who needs some R&R. There are several tour videos about this place on YouTube as well.

Reviewed March 29, 2018

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9.6
Exceptional
Michael from United States
Couple
Stayed 3 nights in July 2018

Friendliest Staff!”

Live Aqua Cancún was fantastic. The food was varied in selection and it was all very good. MB is on the list of my favorites! The staff was second to none! Everyone was extremely friendly and customer-focused. They go out of their way to meet every request. I would note that half of the resort is currently under renovation, which for us meant less crowded amenities! It would have been something I would like to know before we booked. The luxury stores right across the street were a nice perk.

Reviewed July 31, 2018

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9.6
Exceptional
Rachael from Australia
Couple
Stayed 3 nights in May 2019

We had a great time!”

We loved our stay! Pool, food, location, beach and the room all fantastic! Breakfast was perfect and we loved all the restaurants available! Fish tacos by the beach were awesome. Cocktails were a little watered down but still good. The only part we didn't enjoy was being told we'd receive a spa voucher if we listened to a couple of tour presentations. Unfortunately, it wasnt about tours. It turned into one big sell drilling to lock in a holiday with about 4 different staff members passing us on to each other. By the end we just realised we wanted to enjoy our current a holiday not to sell us on a deal that seemed a bit dodgy. Everything else was perfect. Thanks again for a memorable time!

Reviewed May 07, 2020

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9.6
Exceptional
yonatan from Israel
Group
Stayed 2 nights in September 2018

Highly Recommended”

We stayed for 2 nights at Aqua Beach Resort and had a great time. Staff was very friendly, great food and drinks and the swimming pools are all you can ask for.

Reviewed October 01, 2018

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Dear Yonatan, Thank you so much for selecting Live Aqua Cancun! We greatly appreciate for taking the time to share with us your comments on your recent visit to our hotel. I am glad to hear that you enjoyed your stay and we hope to have the pleasure to welcome you back in the near future. Kind Regards, In Laa´kech! Alfredo Santamaría General Manager

Responded November 28, 2018
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
9.6
Exceptional
minkyung from South Korea
Couple
Premium Garden View, 2 Double
Stayed 3 nights in March 2020

Margarita so good!!”

The staff was really friendly and the beach was not private but still clean. The room service is various enough and I felt comfy having fun in the adult only hotel. One thing I was a little bit disappointed in was the restaurants. They offer different cuisines, however, the food was on average.

Reviewed August 30, 2020

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9.2
Exceptional
Laurie from United States
Couple
Stayed 2 nights in February 2018

Spa vacation at the beach”

The entire resort feels like a big spa. It was really lovely. We upgraded to the oceanfront room. Had a beautiful terrace. I wish they didn’t have plantings in front which block the view though. The sunbeds are incredibly comfortable. I wish they had more of them though because they were all reserved. More shade is needed elsewhere. Not enough umbrellas for chairs by the pool or the beach. Staff is fabulous. And there were so many of them, are willing to go above and beyond for you. Ale By the pool helped us with an issue with another guest. Since we were there over Valentine’s Day, they put on a little show by the pool. It was really adorable! While there is no major evening entertainment, each night they did have a different type of performer at one of the bars or lobbies. Very impressed with the Tenors! Our favorite restaurant was the Hidden Garden. One negative is the wine quality is not great. Overall, highly recommend!

Reviewed February 21, 2018

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7.2
Very good
Nicholas from United States
Couple
Stayed 6 nights in July 2018

construction, seaweed, noise...most can be fixed”

For the most part, the service and the staff were helpful and friendly. I wish more guests would have tipped at their dining experiences. We came with a wad of cash so we could take care of the service staff. The sound of construction was not as bad as we thought it would be by the pool. However, we had to change rooms after a few nights, as we did not have the option of going to our room for a quiet afternoon nap. Seaweed choked the shore and we never got to experience the electric blue water that we had seen in the ads. I don't think there is much that can be done about this by Live Aqua. The beaches were kept relatively clear of all the seaweed that washed up on shore. I hear there is a plan to put up some sort of seaweed barrier. At night, there were always slamming doors. I've never experienced such extremes with this issue in a hotel. My suggestion would be to improve the hardware on the doors that keep them from slamming at all.

Reviewed August 09, 2018

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10.0
Exceptional
Jason from United States
Couple
Stayed 4 nights in September 2018

Fantastic Service”

Lovely room (ocean front deluxe) with great style, very good food overall (Hidden Garden was fave and grill area outside for lunch was fantastic), very kind and accommodating staff. Bartenders were great too and most drinks were good but a but weak. We had never done an all inclusive vacation before and it was very nice. Not a lot of activities so the 4 days we had were plenty for food, drinks, pool, and sun.

Reviewed September 27, 2018

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10.0
Exceptional
Benny from United States
Couple
Stayed 3 nights in January 2018

amazing experience”

Live Aqua was just simply amazing. the staff were so friendly and happy to help us with any need or want. the chefs were supper accommodating to support our kosher needs. cant wait to go again.

Reviewed February 05, 2018

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Responded September 08, 2018
Live Aqua Beach Resort Cancun - Adults Only - All Inclusive
10.0
Exceptional
Guy from Israel
Couple
Stayed 3 nights in August 2019

Simply AMAZING!”

The resort is on a level of it's own... amazing restaurants, staff, service, pools, rooms, amnesties... everything! There's even a FREE Starbucks inside :O Room service 24/7, all you can eat everywhere all day, great service, and the price paid is final :) no added local tax and such but ymmv. HIGHLY RECOMMENDED!!! Can't wait to come back again :)

Reviewed December 11, 2019

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9.6
Exceptional
Mei-Chun from Taiwan
Group
Stayed 1 night in November 2019

Terrific beach view”

I enjoy my staying in Live Aqua. The staff are nice and the beach view is amazing. I recommend everyone to come here.

Reviewed December 09, 2019

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10.0
Exceptional
Bin-Wei from Taiwan
Couple
Premium Garden View, 2 Double
Stayed 2 nights in June 2019

Great experience!”

Really enjoyed the time living in Aqua Beach Resort.

Reviewed August 12, 2019

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10.0
Exceptional
Sharisse from United States
Group
Stayed 4 nights in March 2018

Overyly Satisfied and Pleased”

I don't normally do Mexico but I was there with a group for a birthday celebration. They went through a travel agent but I booked with Agoda. There was no difference in service what so ever. I was pleased from the moment I stepped foot on the property, after getting out of the airport shuttle. Everyone there pays attention to details and they are very attentive. You are greeted with a smile by everyone. Yes, we did tip frequently but I don't mind. They work hard and go out of their way to please people. I tell everyone, go to the bank before you leave and get a lot of 1's and 5's. It is well worth it. I don't have any complaints with the cleanliness of the property. You constantly see someone mopping, scrubbing, cleaning windows or doing something related to sprucing up the facility. The only downside and it's very small, is, housekeeping came to clean the room so late. Most days it wasn't until 3 or 4 they would ring the bell. Yes, each room has a bell.

Reviewed March 19, 2018

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9.2
Exceptional
Eli from United States
Couple
Stayed 4 nights in May 2018

Exceptional”

If you are looking for a resort to just chill and relax, this is for you. If you wanna party this resort is definitely not for you. There is no night life at this hotel at all. But all in all it’s a great relaxing time.

Reviewed May 15, 2018

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9.6
Exceptional
Thomas from United States
Family with teens
Stayed 3 nights in June 2018

Great location and well kept property. ”

Pros: friendly staff, good food and service Cons: unable to use beach beds unless you reserve at $70 US per day.

Reviewed June 21, 2018

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10.0
Exceptional
Amanda from United States
Solo traveler
Stayed 3 nights in April 2018

Fantastic Quick Get Away”

The room was lovely and very clean, I stayed in a terrace room. Great view from the terrace. The hotel was nice and clean. Food was great (MB was the favorite). The beach was nice with plenty of seating, as long as you were outside by 9a. Clientel was a little less classy than expected but the hotel experience itself was great!

Reviewed May 04, 2018

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