Exceptional 9.3
Based on 4 reviews
Exceptional 9.1
Based on 121 reviews

Recent customer comments

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Exceptional



based on 4 reviews
  • Cleanliness 10.0
  • Location 9.0
  • Room Comfort/Standard 10.0
  • Service 10.0
  • Value for money 9.0
  • Food/Dining 7.5

Mang from United States
Couples
The staffs made this hotel...
The night and day staffs are genuinely helpful, kind and accommodating although some only speak spanish. Spacious and well appointed room. Excellent wifi signal strength.
A little bit of street noise came through the window in the morning after 7am although the hotel is in a quiet neighborhood . A slightly longer walk to get to the nearest subway but bus is closer.
Reviewed February 21, 2015

Juan from Kazakhstan
Couples
DEFINITELY, YES
The apartments are inside a complex with security. It is very close to a few mini-markets, restaurants, and a big wine & spirits shop (handy!). Service at reception is welcoming and friendly. The ...
Do not get too excited by the advertised “fitness centre”. It is a small room with three treadmills.
Reviewed January 29, 2015

Veronica from Brazil
Groups
Wonderful!!!maravillosa!!!otimo!!!!
All the staff was very kind and helpful. The hotel was perfect. I travel with my mother.
Reviewed January 24, 2015

Thomas from Canada
Couples
Excellent location
Excellent location in Polanco which is one of the best parts of the City. Short walk to the Museums and easy city transit to the Old Town (Zocalo) by city bus along Paseo de la Reforma or by Metro (...
Bed of Quinn size, little bit narrow for us. Price per night on Booking was listed as approx. 110 Canadian $ but at the end it was 134$ (and of course additional 19% tax). This is a bit crude ...
Reviewed January 19, 2015

Leandro from United States
Couples
Excellent Place
The hotel is well located. Great facility and friendly staff! The room is large and very comfortable, the bed is amazing. We really enjoy our stay and would definitely return.
Reviewed January 04, 2015

Jerome from United States
Couples
Hidden Gem Hotel in Mexico...
We liked everything, from the location, to the staff, to the local restaurants and coffee shops. The staff is very warm and welcoming. Small, contemporary hotel with exceptional service. Well-...
We liked everything! No complaints.
Reviewed January 03, 2015

Dawn from Australia
Couples
Safe area to walk to...
Spacious suite with good basic kitchen facilities. Bathroom window allowed fresh air in. Quiet accommodation in a busy area.
Reviewed October 29, 2014

Chet from United States
Solo travelers
Excellent accommodations and service
I highly recommend the Lombardo Suites. Great location,beautiful room, and wonderful staff.
Nothing
Reviewed September 05, 2014

Anonymous from Brazil
Solo travelers
Superb
Staff very kind and the location is excellent.
The room could be cleaner (furniture were dusty).
Reviewed August 17, 2014

Lunachiara from Dominican Republic
Solo travelers
Your home in Mexico DF
Perfect location, modern, big studios, cleaness (towels always very white and with a delicious clean scent) Awesome staff. So comfortable.
Reviewed August 10, 2014


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