Lombok Astoria
Deluxe Room 1 Queen Bed - Room plan Lombok Astoria
Lobby Lombok Astoria
Lobby Lombok Astoria
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8.7
Excellent
/10
(353 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 1.88 kilometers from city center
Parking
FREE
  • Poskesdes Sesela1.99 km
  • DPRD West Nusa Tenggara2.17 km
  • Office of the Governor2.19 km
  • Mataram Hospital2.29 km
  • Narmada Park2.31 km
  • Rs Risa Sentra Medika2.34 km
  • Lombok Institute of Flight Technology2.37 km
  • Mataram City Park2.37 km
  • Taman Sangkareang2.4 km
  • Posyandu Pelangi2.47 km
  • Free Wi-Fi

    Lombok Astoria

    Jendral Sudirman Street No. 40 Rembiga. Mataram-Lombok, Mataram, Lombok, Indonesia, 83124 - See map
    "It's a new hotel so everything looks good and clean.. With a paddy rice field view, it's the best option for business traveller who looking for a p..."
    Bebita L. - April 13, 2017
    Fantastic breakfast
    100% positive mentions
    Exceptional reputation
    Recommended by 100% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Breakfast [free]

    This property is in high demand!

    Booked 16 times

    Property ranking|Compared to 2,431 Lombok properties
    See all rankings
    Room comfort score
    9.4/10
    Review score - United States
    9.8/10
    Value for money score
    9.0/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of Lombok properties
    Better than
    99
    %
    of Lombok properties
    Better than
    98
    %
    of Lombok properties
    Better than
    98
    %
    of Lombok properties
    Value for money9.0
    Distance to city center5 KM
    Location rating7.9
    Nearest airportLombok International Airport (LOP)
    Distance to airport28.1 km

    Rooms available at Lombok Astoria

    9.4
    Exceptional
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 56 m²/603 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 1 Queen Bed
    Deluxe Room 1 Queen Bed
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite Queen Bed
    Junior Suite Queen Bed
    ...
    • Room size: 42 m²/452 ft²
    • Mountain view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room 2 Single Beds
    Deluxe Room 2 Single Beds
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Or Twin Bed
    Deluxe Double Or Twin Bed
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 42 m²/452 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Suite Deluxe
    Suite Deluxe
    ...
    • Room size: 56 m²/603 ft²
    Enter dates to see prices
    Junior Suite Deluxe
    Junior Suite Deluxe
    ...
    • Room size: 42 m²/452 ft²
    Enter dates to see prices
    Twin Deluxe
    Twin Deluxe
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices

    What people love about Lombok Astoria

    • 9.2
      Exceptional

      "Good place to choose for holiday"

      Fajar

      |

      November 21, 2018

    • 8.8
      Excellent
      Staff 

      "Good food, great staff and facilities"

      Pooi

      |

      December 19, 2016

    • 7.2
      Very good

      "Good hotel"

      Vera

      |

      August 23, 2017

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    More about Lombok Astoria

    More about Lombok Astoria

    10.0
    Exceptional

    "Good place to relax"

    Nadya

    |

    July 26, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent
    Staff 

    "Check in check out is fast and efficient and the reception e..."

    Jack

    |

    October 29, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Lombok Astoria from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (353)Booking.com Reviews (199)
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.8
    Location7.9
    Room comfort and quality9.4
    Service8.9
    Value for money9.0
    Rating
    9+ Exceptional (95)
    8-9 Excellent (41)
    7-8 Very Good (39)
    6-7 Good (6)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (42)
    Jun - Aug (73)
    Sep - Nov (28)
    Dec - Feb (44)
    All guests (353)
    All room types
    All languages

    Show reviews that mention 

    Showing 187 verified guest comments
    12345
    10.0
    Exceptional
    Andrew from Philippines
    Group
    Deluxe Room 1 Queen Bed
    Stayed 1 night in March 2019

    Amazing service. Fantastic value for money. ”

    The staff at this hotel are exceptional. You will find them helpful and polite as soon as you arrive at the lobby. The staff communicate well in English. The hotel overall standard is very good. The rooms are a reasonable size and they are well designed. The location is within 25 minutes drive to Sengiggi. Mataram centre is 10 minutes drive. One of our group forgot their passport in the room safe. The hotel sent one of their staff to the airport to deliver it to us personally. Another example of the level of service offered. I highly recommend this hotel.

    Reviewed April 04, 2019

    Dear Mr. Andrew, Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. We are happy that you have a wonderful time during stay with us, we will address your kind compliment to our staff to encourage them to keep working the best to maintain the standard quality of service to met satisfaction for all our guest. Looking forward for your next stay. Best regards, Arindra - Ecommerce Spv

    Responded April 06, 2019
    Lombok Astoria
    10.0
    Exceptional
    Indramadhani from Indonesia
    Business traveler
    Deluxe Room 1 Queen Bed
    Stayed 1 night in July 2019

    Ok”

    Ok

    Reviewed July 06, 2019
    8.8
    Excellent
    Jack from Indonesia
    Business traveler
    Deluxe Room 1 Queen Bed
    Stayed 1 night in October 2018

    clean with good facilities”

    Although the Hotel is located at the periphery of city, there are convenient store nearby but it also comes with view of paddy fields that makes up the location. Cleanliness is what I found from entering the hotel right into its bathroom, the room aircon worked well, shower is hot and strong. One thing that needs attention is the outdoor café, we wanted to drink our own wine, initially the café wanted to charge us HALF PRICE of the wine as corkage which is very unusual, after negotiation, they finally drop the corkage to Idr. 100.000,- per bottle which is more reasonable. Check in check out is fast and efficient and the reception even offered to find transportation for us, good job!

    Reviewed October 29, 2018
    6.4
    Good
    ita from Indonesia
    Solo traveler
    Deluxe Room 2 Single Beds
    Stayed 1 night in April 2019

    Room big”

    Their had a big rooms, smell good, kind staff, and for breakfast variety foods and that taste is good.. so far is ok will u had something to di in City Center dont stay at here because little far from city center but if u on Vacation it’s recommended :)

    Reviewed April 27, 2019

    Dear Ms. Ita Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. We are happy that you have a wonderful time during stay with us, we are very thankful for your kind compliment and encourage us to keep working the best to maintain the standard quality of service to met satisfaction for all our guest. Looking forward for your next holiday with Lombok Astoria. Best regards, Arindra - Ecommerce Spv

    Responded May 08, 2019
    Lombok Astoria
    10.0
    Exceptional
    Emelda from Singapore
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 1 night in March 2018

    Fantastic Stay!”

    Hello from Singapore! Highly recommend this 4-stars establishment to all visitors who are spending the night in Mataram city. A classy, well-renovated and new business hotel caught my attention on the Agoda website and I was not disappointed at all. Beautiful, cosy rooms and immaculate service staff. Will be back here!

    Reviewed March 22, 2018
    8.8
    Excellent
    jeremy from Australia
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 1 night in January 2018

    great”

    Great hotel, very friendly staff. Price reasonable considering the pool, gym and breakfast. Rooms are excellent. Only negative is that there is nothing near bye. Everything is a taxi ride away, But thats only ten minites and easy to organise

    Reviewed January 19, 2018

    Dear jeremy, Thank you for choosing Lombok Astoria Hotel as your accommodation in Mataram, Lombok. We highly appreciate your time for sharing your stay experience. We hope to serve you again in the near future. Best regards.

    Responded February 23, 2018
    Lombok Astoria
    8.4
    Excellent
    Jan from Netherlands
    Solo traveler
    Deluxe Room 1 Queen Bed
    Stayed 2 nights in July 2017

    New and clean rooms, cheap, a bit out of the centre, weddings!”

    I stayed here for two nights, and enjoyed the new bedding / beds and clean room. Bathroom was fantastic, breakfast good too (buffet-style). The place is popular for weddings and big meetings so it was bustling with people all the time I was there.

    Reviewed January 16, 2018

    Dear Jan, We are pleased to know that you enjoyed your stay in Lombok Astoria Hotel as well as the meal that we provided. We truly wish that we would have chance to serve you again during your next visit to Lombok. Best regards.

    Responded February 23, 2018
    Lombok Astoria
    10.0
    Exceptional
    Amila from Sri Lanka
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 5 nights in June 2017

    Highly recommended ”

    we had a very nice and a comfortable stay.good value for money close to major attractions . Food was delicious and we loved in room dining options .I highly recommend this place for you to enjoy your holiday.

    Reviewed January 11, 2018

    Dear Amila, Thank you for your recommendation about our hotel. We are also glad to know that you enjoyed your stay at Lombok Astoria Hotel. Have a good day and we look forward to welcome you back in the future. Best regards.

    Responded February 23, 2018
    Lombok Astoria
    9.6
    Exceptional
    william from United Kingdom
    Solo traveler
    Deluxe Room 1 Queen Bed
    Stayed 1 night in March 2017

    Exceptional”

    This Hotel has the highest standards all round including design, this is the best value for money I have found in Asia and maybe the whole world. I will definately go back and now will check out the other hotels in this group when travelling. I cannot list good points because there are to many and I could not find any bad points.

    Reviewed March 19, 2017
    10.0
    Exceptional
    Hui from Malaysia
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 1 night in February 2017

    All in one”

    This hotel is just right! All in one! Great menu from the restaurant, cheap compare to dine in gili island. Love the Bebek and ayam taliwang. Great hotel staff especially the front reception staff. Hotel is clean and new, very tall building in Mataram area. Get a suite room, suite room have the greatest view. Stay here for only one night but wish to stay more, definitely will come back again next time.

    Reviewed February 07, 2017
    9.6
    Exceptional
    Hui from Malaysia
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 1 night in February 2017

    All in one. ”

    Stay here for one night but wish to stay more night here. Can easily spot the hotel from far as Mataram don't have much tall building and 4-star hotel like golden tulip. I would rate this hotel more than a 4 star. Room and bed is comfortable and clean. Get the suite room. The suite room is big and have the greatest view. All staff providing excellent service especially the reception staff. The hotel include all the facilities, gym, spa, swimming pool, roof top bar and dine. Great menu of the restaurant, love the Bebek and the ayam taliwang. They do provide hotel transfer from the airport and only cost rp250.000, which is consider cheap compare to the taxi. Will definitely stay again if I'm in Lombok

    Reviewed February 07, 2017
    9.6
    Exceptional
    Munirah from Malaysia
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 2 nights in December 2016

    Fabulous ”

    It was far from the main beach but it was definitely the best for a start point. Blue bird taxi is available to go anywhere, you can rent motor bike at Oka Homestay beside Mataram Mall to go to the beaches for an hour drive and relax at swimming pool adterwards. Staffs are freindly, the breakfast is delicious and so many choices, the swimming pool is nice I mean just wow!

    Reviewed December 16, 2016
    8.8
    Excellent
    suhati from Indonesia
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 2 nights in September 2016

    Excellent”

    I went to there with my husband with lately check in. Service for receptionist and all staff is very nice and helpfull,quick response. The variety for breakfast menu is very good. Many choice for the menu. And view from my room is great... i can say hello to the mountain in the morning and waiting the sunrise from my room... it's quite good for all.. recomended hotel.

    Reviewed September 07, 2016
    8.8
    Excellent
    Robert from Canada
    Couple
    Deluxe Room 1 Queen Bed
    Stayed 5 nights in July 2016

    Great hotel, Great staff, poor location for tourists”

    We stayed here for five nights. It's a brand new hotel, and we were very impressed with the staff, they were very attentive to our needs. The breakfast buffet was fantastic. Very good selection and very good service. The room was great, very comfortable bed. With all this positive, what's not to love? This is a great hotel for locals, not really set up for western tourists. No currency exchange, no tour desk. Although if you set up your own tours, and just use this for a bed and breakfast, it's a great place!

    Reviewed July 25, 2016
    7.2
    Very good
    Muhammad from Singapore
    Business traveler
    Executive Suite
    Stayed 2 nights in April 2019

    A modern Hotel with nice view”

    The hotel is clean and well-maintained with a nice view of the scenic surrounding. Although the price is slightly above the market, the experience is on-par to the price listed. With the amenities and facilities provided, our trip was complete. The breakfast buffet was scrumptious where they provided different cuisine; both local and western delight. The quality of the food was good and restaurant view was nice as it was spacious. The staff was friendly and accommodating with my special request. I would have enjoyed more if I stayed longer. Room For Improvement: 1) The lobby needs a better ventilation during warm weather. As Air-con may not be ideal, do consider having a fan for good air circulation. 2) Suggestion: Breakfast verification need to be automated as I need to reconfirm on the pax of my room 3) During the reservation, there was list of amenities stated but it was provided during the stay. Although it's not important for us, it would compliment our stay experience.

    Reviewed May 02, 2019

    Dear Mr. Muhammad Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. We are happy that you have a wonderful time during stay with us, we are very thankful for your kind feedback. We noted for every point and will be considered by the hotel management. We will keep working the best to maintain the standard quality of service to met satisfaction for all our guest. Looking forward for your next holiday with Lombok Astoria. Best regards, Arindra - Ecommerce Spv

    Responded May 08, 2019
    Lombok Astoria
    7.2
    Very good
    Tommy from Indonesia
    Business traveler
    Deluxe Room 1 Queen Bed
    Stayed 1 night in April 2019

    Very good”

    The hotel needs more attention to the cleanliness, especially the toilet which has foul odors. At 6 am not all staffs are ready to serve at restaurant on the breakfast time.

    Reviewed April 29, 2019

    Dear Mr. Tommy Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. On behalf of all management team in Lombok Astoria, we are very apology for inconvenience occurs during your stay with us especially we noticed for the most important factor which is cleanliness that not within our standard. We will brief again within our team to met our standard. We also notice for the restaurant to be ready on time for breakfast time. Hopefuly we can do serve you better in the next stay. Looking forward for your next stay. Best regards, Arindra - Ecommerce Spv

    Responded May 08, 2019
    Lombok Astoria
    8.0
    Excellent
    rony from Indonesia
    Business traveler
    Deluxe Room 2 Single Beds
    Stayed 1 night in February 2019

    Great hotel”

    Room big & clean, friendly & helpfull staff but breakfast need upgrade for taste & variation.

    Reviewed February 28, 2019

    Dear Mr. Rony, Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. And thank you for your kind feedback to our hotel facility. We will point for the concern of breakfast variation with our related department. Overall, we are happy that you have a wonderful holiday during stay with us, we will keep doing our best to maintain our standart quality of service to met satisfaction for all our guest. Looking forward for your next stay. Best regards, Arindra - Ecommerce Spv

    Responded March 01, 2019
    Lombok Astoria
    7.2
    Very good
    Sau from Hong Kong
    Couple
    Deluxe Double Room
    Stayed 3 nights in June 2018

    Lots of Ants! Not good as the reviews...”

    Good: New. Staff is helpful. Breakfast is good. Late night spa is possible! 200,000 per hour, quite expensive but very convenient. Motor rental is available thru hotel, very convenient!! Reasonable price. 80,000 per day. Daily room cleaning.. Bad: Lots of ants every where in the room. On bed, on table, in the bathroom... horrible!! I killed 7 per night at least... not Fun!!!! Locate far from city center.. 30 min to senggigi. The bacon has no bacon provided, lol. Always heard loud noise from next room, sound proof is VERY bad!!! Because the room is like connected just that the door between the two rooms is locked.

    Reviewed June 23, 2018
    8.4
    Excellent
    Ni from Indonesia
    Solo traveler
    Deluxe Room 2 Single Beds
    Stayed 1 night in June 2018

    Great!”

    I stayed at the hotel only for 1 night. Really enjoyed the stay and all the facilities. Recommended and would definitely come back for longer stay. But for the compendium, you could put all information the guest needs such as breakfast time, restaurant time, activities we could do during the stay. Overall, it was amazing!

    Reviewed June 19, 2018
    8.8
    Excellent
    HARINCK from Indonesia
    Family with teens
    Deluxe Room 1 Queen Bed
    Stayed 1 night in December 2017

    I didn't expect our stay to be this enjoyable”

    It was wonderful! We book this hotel without knowing that it was on of the best hotel in Mataram Lombok. When we arrive, we were quiet surprise. It's located not so far the city center, the view from our room is so fascinating. The food especially at the breakfast is so extra, they had various kind of food in the buffet and all taste good. I would totally recommend this to my friend if they want to spend a night or more in Mataram

    Reviewed January 02, 2018

    Dear HARINCK, We are more happy to hear about your wonderful comments on Lombok Astoria Hotel. Our kitchen team would be delighted as well to know that you enjoyed your meals, especially the breakfast buffet during your stay. We hope that we would be able to serve you and your friends in the near future. Best regards.

    Responded February 23, 2018
    Lombok Astoria
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    Lombok Astoria
    |Excellent 8.7
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    • Very good location
    • Narmada Park