London Plaza Serviced Apartments
London Plaza Serviced Apartments
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9.6
Exceptional

"Convenient place."

Hasnida

|

September 14, 2016

Double Studio Apartment - Kitchen London Plaza Serviced Apartments
Double Studio Apartment - Kitchen
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Interior view London Plaza Serviced Apartments
Interior view
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Bathroom London Plaza Serviced Apartments
Bathroom
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Bathroom London Plaza Serviced Apartments
Bathroom
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Excellent
Location
8.3
See all 6 photos London Plaza Serviced Apartments
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Agoda Homes

London Plaza Serviced Apartments

Entire apartment
Excellent location
- Inside city center
Good
From 171 reviewsSee what guests said
6.6
/
10
Value for money6.3
Distance to city center3.8 miles
Location rating8.3
Nearest airportLondon City Airport (LCY)
Distance to airport16.5 km
  • 130 meters to public transportation

  • Located in heart of London

  • Free Wi-Fi in all rooms!

  • Elevator

Room choices
Duplex Apartment
Duplex Apartment
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 2 single b...
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Double Studio Apartment
Double Studio Apartment
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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One Bedroom Apartment (3 Adults)
One Bedroom Apartment (3 Adults)
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed and 1 sofa bed
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One Bedroom Apartment (4 Adults)
One Bedroom Apartment (4 Adults)
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 2 sofa bed...
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Triple Studio Apartment
Triple Studio Apartment
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed and 1 sofa bed
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Superior Duplex Apartment
Superior Duplex Apartment
...
  • 2 single beds and 1 double ...
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Studio
Studio
...
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    Apartment
    Apartment
    ...
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      What people love about the property

      • 9.2
        Exceptional

        "Location is wonderful!has a lift which is wonderful!"

        xinhui

        |

        October 21, 2017

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      More about London Plaza Serviced Apartments

      More about London Plaza Serviced Apartments

      8.4
      Excellent

      "Went to stay december 2017. location is easy to find halal f..."

      Nuraisha

      |

      January 18, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      British cuisine
      British cuisine
      Eden Bar & Restaurant
      30 m British
      Terrace Restaurant at the Blakemore Hotel
      200 m British, European, Gluten Free
      Whites Restaurant
      340 m British
      American cuisine
      American cuisine
      ArtCafe
      190 m American, Cafe
      Gourmet Burger Kitchen - Bayswater
      550 m American, International
      Oliver's
      910 m American, British, Steakhouse
      European cuisine
      European cuisine
      Nando's - Bayswater
      530 m European, Halal, Portuguese
      De Amicis Ristorante Italiano
      560 m European, Italian, Mediterranean
      Ef's
      620 m European

      What they offer

      7.2
      Very good

      "Relatively comfortable stay."

      Nazrul H.

      |

      August 26, 2017

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (171)Booking.com Reviews (1028)
      Cleanliness5.8
      Facilities5.7
      Location8.3
      Service6.7
      Value for money6.3
      Provided by verified guests of Agoda
      All languages
      All guests (171)
      All room types
      Showing 90 verified guest comments
      12345
      6.8
      Good
      ASMI from Malaysia
      Family with teens
      One Bedroom Apartment (4 Adults)
      Stayed 4 nights in December 2018
      Location is AWESOME 🚉🚍✈🍔🍟🌭🍲🥗🌯🌮🍦🥧🍫☕”
      Easy access to many attraction places. Train and bus station are just around the corner. Muslim has many choices of halal food. Near to Tesco's Express, sainbury's shop,Starbucks,souvenir shop. Highly recommended.
      Reviewed December 15, 2018
      7.2
      Very good
      Stevie from United Kingdom
      Family with young children
      Double Studio Apartment
      Stayed 1 night in December 2018
      Great location, tired property.”
      Great location but property could just do with a really good tidy up and clean all around, but the location for us out weighed the property. Booked the apartment then read some reviews and was truly thinking we had made a big mistake... But, it was no where near as bad as the reviews make out. Our flat was quiet with a sofa bed for the kids and a door to a little courtyard. The man on reception, Michael was extremely friendly and was really lovely to the kids and gave us lots of extra bedding. Thought it was a bargain for the price TBH, would defo book again.
      Reviewed December 12, 2018
      4.0
      Artin from United Kingdom
      Solo traveler
      Double Studio Apartment
      Stayed 1 night in December 2018
      AVOID!!!”
      Location is great and bathroom was okay but that’s it. I can’t understand how someone can offer you such a disgusting place to stay and on top of that they want you to pay for it. I took some photos. Dirty, filthy, smelly, noisy and outdated. Fridge won’t let you rest during any time as it’s louder than the tv which hasn’t got batteries in its remote. The bed was dirty from the bottom to the top. The walls are scratched and dirty and the flooring was all over the place fixed with some screws. Chairs with faux leather all coming apart including the leather. Lot’s of history was left in that studio number 8. I travel a lot and almost every week I stay in the area for night or two but this one was the black sheep. Just listen and please avoid in any price. It’s just not worth it. I had to stay only for a short night and I’m glad that was the case cause otherwise I would of gone and create more negative memories with the members of the staff.
      Reviewed December 05, 2018
      8.4
      Excellent
      Sam from United States
      Couple
      Double Studio Apartment
      Stayed 6 nights in October 2018
      Just a little off from excellent...”
      So, first of all..location is great, very close to the tube and several buses. Several restaurants on the main road across the tube station and more restaurants a block away. Casino (members but open to guests) next to the tube, for some very late night fun if you're into that. Downside is that it gets a little rowdy (drinking, smoking, chilling by the stairs) early night down the apartment building, generally people will leave you alone though. Staff were kind, they only clean on wednesdays but they will accommodate you upon request (I took off a star because I was hoping that they'd be more proactive; replacing everything aside from your specific request, or cleaning, etc). I'd suggest to wash the provided kitchen utensils for safe measure and to bring your own body wash and shampoo. Oh, and toothbrush.
      Reviewed October 19, 2018
      6.8
      Good
      dwi from Australia
      Family with teens
      Superior Duplex Apartment
      Stayed 6 nights in September 2018
      Great location for tourist”
      This apartment located in the very good location, walking distance to all the major attractions, the front office staff is quite friendly except on our departure we have a lady that I thought need a bit of training in customer service:) smile and friendly nature will do good for her!! The apartment itself is suit is as a family as we mostly out all day and back to the apartment at night. But one night we had a visitor on our bed which was scary( bed bug) but that wasn’t bother us very much as we found it on our last day of our stay( thank goodness😅) bed is quite comfortable except the roller bed. Overall we had a good stay
      Reviewed September 30, 2018
      9.2
      Exceptional
      Nur from Singapore
      Family with young children
      Double Studio Apartment
      Stayed 5 nights in December 2017
      Great location to Halal eateries and very close to Bayswater station.”
      Property is well equipped. Very central to travel anywhere from here. However, cleaning does not take place the 4 nights we are here. We are at the 4th floor (there is a lift) but to go to our apartment, we need to go up the staircase. It is inconvenience to us with heavy luggages.
      Reviewed December 19, 2017
      7.6
      Very good
      Nor from Malaysia
      Family with young children
      Superior Duplex Apartment
      Stayed 1 night in November 2018
      Its nearby to the tube station..great place to stay.....toilet a bit small..”
      Nice comfy beds for all 6 of us....
      Reviewed November 28, 2018
      2.0
      Tambourine
      Couple
      Double Studio Apartment
      Stayed 1 night in September 2018
      Non existent due to unprofessional customer service and reluctance to correct a simple booking error”
      Carmen the receptionist was condecending from the beginning, clearly uninterested in providing any sort of mediation to the error that was made on our part despite having the ability to correct that error which the doubletree and the Marriott were more than happy to oblige to correct for us in the past. In turn refusing our booking and keeping payment without stating this as a 'policy', basically being neglegent and taking our money. Which agoda kindly reimbursed us. Less than savoury atmosphere also in and around property - do not come here and agoda should not represent this 'company' as I feel this would harm their growing reputation if they were to continue to do so. First and only bad experience like this so I deem it necessary to bring it to light to others.
      Reviewed September 04, 2018
      8.4
      Excellent
      Gugu from United Kingdom
      Couple
      Double Studio Apartment
      Stayed 1 night in October 2018
      Excellent”
      Thé bed was uncomfortable and thé unit was not cleaned to à high standard.
      Reviewed November 03, 2018
      8.4
      Excellent
      Sheikh from Bangladesh
      Solo traveler
      Double Studio Apartment
      Stayed 3 nights in November 2017
      NICE STAY IN LONDON”
      Very good area. Restaurants, shopping facilities, coffee places all are within the reach of 5mns walk from this flat. Two major subway stations are also 10mns walk from the flat. For the amount I have paid it's worth every penny. I will definitely come and stay in this place again.
      Reviewed December 03, 2017
      8.0
      Excellent
      Silven from Brunei Darussalam
      Group
      One Bedroom Apartment (4 Adults)
      Stayed 2 nights in October 2017
      A bit tired”
      Pro: Very helpful and friendly front desk (which is at another hotel !) Good location. Con: Only found out about the check in procedure after a call to confirm check in time. Would have been better for that information to be provided on the booking confirmation email. The sofa and the mattress of the pull out bed are sagging and uncomfortable.
      Reviewed October 06, 2017
      8.0
      Excellent
      Sheikh from Bangladesh
      Solo traveler
      Duplex Apartment
      Stayed 4 nights in May 2017
      SHORT TRIP IN LONDON”
      Like my as usual trip in London, I have booked my rooms through Agoda.com and I am very much satisfied with the property this also. Very central of London and also good price in Bayswater area. My recommendations for Agoda has always been a five star
      Reviewed May 18, 2017
      7.2
      Very good
      Yee from Malaysia
      Couple
      Double Studio Apartment
      Stayed 1 night in October 2018
      Good location, decent facilities but extremely rude reception staff”
      Several other reviews suggest that the reception staff are rude. Having experienced it myself, I would concur. The staff was on engaged in a video call of private nature with a guy and a woman when we arrived. She did not acknowledge our presence and continued with the call for a few more minutes. When she did attend to us, she at first suggested that there was no booking under the surname we provided her with. When we did show her the Agoda booking on my phone, she then looked up the system and handed us the key card. The service was cold. The unit we were given was a decent one. The condition was much better than what we originally expected. It was overall a good deal minus the poor frontdesk service. I hope the manager takes note of this and do something about it.
      Reviewed October 26, 2018
      5.6
      Philip from United Kingdom
      Couple
      Double Studio Apartment
      Stayed 1 night in April 2018
      very basic”
      delightful reception team who couldn't have been more pleasant or helpful. the "duplex" we booked was just a long basement studio, like a galley. the décor was circa 1982. very shabby. plaster peeling from walls, tatty paintwork, a shower over bath that at 5foot 7, even I had to crouch down under to get my hair wet. not good
      Reviewed April 10, 2018
      8.4
      Excellent
      Nuraisha from Singapore
      Group
      Double Studio Apartment
      Stayed 2 nights in December 2017
      3 days stay”
      went to stay december 2017. location is easy to find halal food. nearest subway is Bayswater. elevator is small can only fit in 2 people. room is clean. my room heater is not working even when the engineering came to repair it. surrounding of the hotel is quiet. room is far from the reception. so far i enjoy my stay here .
      Reviewed January 18, 2018
      6.0
      Chooi from Malaysia
      Group
      One Bedroom Apartment (4 Adults)
      Stayed 3 nights in January 2018
      Good location. Acceptable facilities. Abit pricey.”
      We were allocated for the lower ground room which internet connection were bad. Both the sofa bed and normal bed are not comfortable to sleep on. Strategic location with acceptable self cooking facilities for those who intend for a quick cooking during the journey. Check in process and staff are fine. Overall, we give 3 stars for the price we pay because we believe there are rooms for improvement.
      Reviewed January 12, 2018
      6.0
      Adina from Brunei Darussalam
      Group
      Double Studio Apartment
      Stayed 2 nights in November 2017
      Close to Bayswater Station”
      Location-wise it was within walking distance to many shops, small cafes, bus stops and Bayswater Tube Station. It'd have been convenient if we had been pre-informed about the reception office located at a different address. We were mistakenly given the wrong room at the beginning (which was already occupied) and the nice receptionist was really apologetic about that. Room was heated so it was good. Furniture smells and corners were dusty. The water and shower taps did not work very well, shower drain was clogged and when it rains, water dripping from the ceiling. The wrong room looked better than ours.
      Reviewed December 24, 2017
      8.4
      Excellent
      lucy from United Kingdom
      Solo traveler
      Double Studio Apartment
      Stayed 1 night in August 2018
      good deal and location”
      good deal and location
      Reviewed August 31, 2018
      5.2
      Magdalena from United Kingdom
      Couple
      Double Studio Apartment
      Stayed 2 nights in August 2018
      Not recommended ”
      The location is very good and that is the end of positives. The apartment is based in a basement, it is tired and neglected. Pillows smell and water in the bathroom sink is not going down for hours and hours, very old and dirty shower curtain. I didn't use anything in the kitchen so I'm not sure if it's all working, fridge wasn't switched on, I'm not sure if was out of order. No hangers in the wardrobe. Two small towels but only one large. There was a lot of stuff left outside the door, things like a bed, bags with used linen etc. Accidentally I've chosen to pay in US dollars ( not sure like that happened ) but instead of paying £142 as it was in my conformation email, I was charged £162.15. I wouldn't recommend this apartment to anyone and definitely would never stay again.
      Reviewed August 14, 2018
      5.6
      Angela from Australia
      Couple
      Double Studio Apartment
      Stayed 4 nights in June 2018
      Above average”
      Stayed for 4 nights, the gentleman on reception was abrupt to the point of rude. The photos of the “apartments” took a lot of artistic licence. Overall old and shabby and smelt of the drains. Minimal natural light. Great location though, across the road from Kensington gardens and close to queensway tube.
      Reviewed July 06, 2018
      12345
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      • Excellent location
      • Buckingham Palace
      • Bayswater Tube Station is within 0.13 km