Newly built in 2025

Londoner Grand, a Luxury Collection Hotel, Macao

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau, China, Cotai, Macau, Macau SAR, China, 0

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.6/10 on room comfort and quality

They kindly upgraded us to suite with a late checkout.
Sparkling clean

- Guests have rated this property 9.6/10 on cleanliness

The room itself was clean, new and spacious.
Top Value

- Guests rated this property 9.3/10 on value for money

Worth the price will definitely come back in future!
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Just 10mins via free shuttle bus from Macao Airport.
490 meters to public transportation

490 meters to public transportation - Macau LRT East Asian Games Station is within 490 meters

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

23 travelers have booked today.

Cleanliness 9.6
Location 9.5
Service 9.5
Facilities 9.4

Based on 5,632 verified reviews

Cleanliness

9.6

Location

9.5

Service

9.5

Facilities

9.4

Value for money

9.3

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Nearest transportation options

Macau LRT East Asian Games Station is within 0.52 km

Macau LRT Cotai East Station is within 0.58 km

See map

9.5Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 122 places in walking distance!

Parking
Available
Walkable places
Planet J
100 m
Sands Cotai Central Casino
110 m
Kids Cavern (Cotai Sands Central)
190 m
DFS Garlleria
210 m
Eiffel Tower Experience at Parisian Macau
260 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
4.8 km
Macao Museum
5.0 km
Grand Lisboa Casino
5.5 km
St. Dominic's Church
5.5 km
A-Ma Temple
5.7 km
Closest landmarks
The Spectacle (MGM Cotai)
460 m
Grado 'Mini' Golf
480 m
Qube at the Venetian
490 m
Legend Heroes Park
490 m
The Boulevard (Studio City)
540 m

Good to know

Value for money9.3
Distance to city center4.8 km
Location rating9.5
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.9 km

Rooms available at Londoner Grand, a Luxury Collection Hotel, Macao

Grand Charles Suite, 1 Bedroom Suite, 1 King, City view
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  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room, Guest Room, 1 King, Cotai View
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room, Guest Room, 2 Double, Cotai View
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  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
One-Bedroom Elizabeth Suite with Two Double Beds and City View - with Hampton Court Access for 2 person
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  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Deluxe King Room, Guest room, 1 King
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room with Two Double Beds
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  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
One-Bedroom Grand Charles King Suite with City View
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  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
One-Bedroom Grand Elizabeth Suite with Two Double Beds and City View
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  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Grand Henry Suite, 1 Bedroom Suite, 1 King, City View
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  • Room size: 125 m²/1345 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One-Bedroom Catherine Suite with Two Double Beds and City View
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Londoner Grand, a Luxury Collection Hotel, Macao offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over See all room facilities in the room selection which may be limited to selected numbers of room only.

Londoner Grand, a Luxury Collection Hotel, Macao features car park onsite for all guest visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at Londoner Grand, a Luxury Collection Hotel, Macao, delight in your evening or night out at The Apron, Old Taipa Tavern (OTT), and Old Taipa Tavern to get the most out of your nightlife.

Londoner Grand, a Luxury Collection Hotel, Macao has a total of 41 floors.

The nearest train, metro, or bus station is Macau LRT East Asian Games Station, 519.55 m away from Londoner Grand, a Luxury Collection Hotel, Macao.

Londoner Grand, a Luxury Collection Hotel, Macao’s local community is Cotai which consists of popular restaurants such as TAI ER, La Chine, and North Palace.

More about Londoner Grand, a Luxury Collection Hotel, Macao

More about Londoner Grand, a Luxury Collection Hotel, Macao

Experience Luxury at Londoner Grand, a Premium Stay in Macau

Nestled just 4.8 kilometers from the vibrant heart of Macau, Londoner Grand, a Luxury Collection Hotel, Macao, offers an unparalleled blend of elegance and convenience. Opened in 2025, this stunning 5-star hotel boasts 2,405 meticulously designed rooms, providing guests with spacious comfort and modern amenities. Whether you're arriving from the airport, just a 10-minute drive away, or exploring the city's iconic attractions, Londoner Grand ensures a seamless and luxurious experience from check-in at 3:00 PM to a relaxed check-out by 11:00 AM. Family-friendly and welcoming, the hotel allows children aged 1 to 12 to stay free of charge, making it an ideal destination for travelers seeking both luxury and family comfort. With its impressive facilities and prime location, Londoner Grand promises an unforgettable stay in Macau, combining world-class hospitality with the vibrant energy of the city.

Exceptional Entertainment and Leisure Facilities at Londoner Grand, Macao

Experience a blend of relaxation and luxury at the Londoner Grand, a Luxury Collection Hotel, Macao, where entertainment and wellness go hand in hand. Guests can indulge in rejuvenating massages, unwind in the sauna, or enjoy a soothing spa treatment designed to refresh both body and mind. For those seeking a more lively experience, the stylish bar offers an inviting atmosphere perfect for unwinding with signature cocktails and premium beverages after a day of exploration. Beyond relaxation, the hotel also features a variety of shopping options, including exclusive gift and souvenir shops where guests can find unique mementos of their stay. Whether you're browsing for luxury items, fashionable accessories, or special keepsakes, the diverse retail outlets add an extra layer of enjoyment to your visit. With these exceptional entertainment facilities, Londoner Grand promises a luxurious and memorable experience for every guest.

Premier Sports Facilities at Londoner Grand, Macau

Experience a world of wellness and active leisure at the Londoner Grand, Macau. Our state-of-the-art fitness center is fully equipped to cater to all your workout needs, offering a free, 24-hour fitness facility that allows you to maintain your fitness routine at any time of day or night. Whether you're an early riser or a night owl, our modern gym provides an inspiring space to energize your day. For a refreshing escape and outdoor exercise, guests can enjoy our inviting outdoor pool, perfect for relaxing after a vigorous workout or simply soaking up the Macau sun. The combination of indoor fitness amenities and outdoor leisure options ensures that your sports and wellness pursuits are seamlessly integrated into your stay, making the Londoner Grand, Macau, your ultimate destination for active relaxation.

Exceptional Convenience Facilities at Londoner Grand, Macau

Experience unparalleled comfort and ease at Londoner Grand, a Luxury Collection Hotel, Macau, where a comprehensive range of convenience facilities ensures a seamless stay. Guests can enjoy the flexibility of 24-hour room service and daily housekeeping, allowing them to relax in well-maintained, spotless rooms at any hour. For added convenience, the hotel offers laundry and dry cleaning services, along with luggage storage to make travel arrangements effortless. Safety is prioritized with secure safety deposit boxes, while the concierge service is available to assist with personalized requests and local recommendations. Stay connected and comfortable throughout your visit with free Wi-Fi available in all rooms and public areas, including the executive lounge, which also provides exclusive access for a premium experience. For those who need a quick purchase or a snack, a convenience store is conveniently located within the hotel. Designated smoking areas are thoughtfully provided to accommodate guests' preferences. Whether you're here for business or leisure, Londoner Grand’s extensive amenities are designed to enhance your stay with convenience and care.

Seamless Transport Facilities at Londoner Grand, Macao

Experience effortless travel with Londoner Grand, Macao's comprehensive range of transport services designed to enhance your stay. Guests can enjoy convenient airport transfers, ensuring a smooth arrival and departure experience. For those arriving by car, the hotel offers valet parking and self-parking options, with clear car park charges applied for added transparency. Onsite car parking facilities provide easy access and secure parking for guests with their own vehicles. Additionally, a reliable shuttle service and taxi arrangements are available, making it simple to explore the vibrant city of Macao with ease and comfort. Whether arriving by air or car, Londoner Grand ensures your transportation needs are fully covered for a truly luxurious stay.

Luxurious Comfort and Modern Amenities at Londoner Grand

Experience ultimate comfort in the elegantly appointed rooms of Londoner Grand, where every detail is designed to enhance your stay. Relax in a spacious space featuring a separate living room, perfect for unwinding after a day of exploration. The rooms are equipped with air conditioning and blackout curtains to ensure a restful night's sleep, while plush linens and towels add a touch of luxury. Enjoy your favorite shows and movies with in-house entertainment options such as satellite/cable TV and in-house movies, or stay connected with the television provided. Indulge in a variety of amenities that cater to your needs, including a mini bar, refrigerator, and a coffee/tea maker with complimentary instant coffee and tea. Freshen up with high-quality toiletries and a hairdryer, and wrap yourself in cozy bathrobes. Step out onto the balcony or terrace to take in the scenic views, or stay refreshed with complimentary bottled water. For added convenience, daily newspapers are available, ensuring you stay informed and entertained throughout your stay at this luxurious Macau retreat.

Exquisite Dining Experience at Londoner Grand, Macau

Indulge in a diverse array of culinary delights at Londoner Grand, Macau, where our dining facilities are designed to satisfy every craving around the clock. Guests can enjoy the convenience of 24-hour room service, offering a selection of gourmet dishes and comforting favorites right in the comfort of their rooms, ensuring a satisfying meal at any hour. For those seeking a more social dining experience, our elegant restaurant provides a sophisticated atmosphere paired with a menu of exquisite local and international cuisines, crafted to delight every palate. Complementing these options is our inviting coffee shop, a perfect spot to unwind with freshly brewed coffee, light snacks, and sweet treats throughout the day. Our dedicated daily housekeeping service ensures that your stay remains pristine and comfortable, allowing you to relax and enjoy your culinary experiences without any worries. Whether dining in the privacy of your room or savoring a meal in our stylish restaurant, Londoner Grand, Macau promises a memorable and luxurious gastronomic journey.

Luxurious Room Options at Londoner Grand, Macau

Discover a range of exquisite accommodations at Londoner Grand, a Luxury Collection Hotel, Macao, designed to suit every traveler’s preference. Choose from the spacious Deluxe Twin Room or Deluxe King Room, both offering 42 square meters of comfort, featuring either two Double beds or a King bed. For those seeking more space and stunning views, the Elizabeth Suite and Charles Suite provide 83 square meters of elegance, with options of two Double beds or a King bed, all showcasing captivating city vistas. Travelers looking for even more luxurious stays can indulge in the Catherine Suite or Henry Suite, each offering 125 square meters of refined living space, complete with two Double beds or a King bed and breathtaking city views. Additionally, the Grand Elizabeth Suite and Grand Charles Suite deliver 83 square meters of sophisticated comfort, perfect for those who desire a blend of space and style.

Discover the Vibrant Heart of Cotai in Macau

Nestled in the bustling Cotai Strip, Macau, Cotai is a dynamic hub of entertainment, luxury, and culture. Known as the 'Las Vegas of Asia,' this vibrant district is home to world-renowned casinos, spectacular entertainment venues, and luxurious resorts, offering an exhilarating experience for visitors seeking excitement and opulence. As you stroll through Cotai, you'll be captivated by the dazzling lights, grand architecture, and the lively atmosphere that defines this premier destination. Beyond its glamorous casinos, Cotai is also a melting pot of cultural influences and modern attractions. Visitors can explore high-end shopping malls, indulge in gourmet dining from international cuisines, or enjoy world-class performances and shows. With its seamless blend of entertainment, luxury, and cultural richness, Cotai provides an unforgettable backdrop for your Macau adventure, making it the perfect place to immerse yourself in the city's vibrant energy.

Seamless Journey from Macau’s Airports to Londoner Grand, a Luxury Collection Hotel, Macao

Travelers arriving at Macau International Airport can easily reach the luxurious Londoner Grand, a Luxury Collection Hotel, Macao, located in the vibrant Cotai Strip. The most convenient option is to take a private transfer or a taxi directly from the airport, which offers a comfortable and hassle-free ride lasting approximately 15 to 20 minutes. For those seeking a more economical choice, shuttle buses operated by the hotel or public buses heading toward Cotai are readily available, providing a cost-effective way to start your luxurious stay. The hotel’s central location ensures that whether you arrive by air or land, your journey to comfort and elegance is quick and effortless. For travelers arriving via Hong Kong International Airport or other nearby transit points, the journey involves a scenic ferry or helicopter transfer to Macau, followed by a short taxi or shuttle ride to the hotel. The ferry terminal in Macau is well-connected and offers frequent services that bring you directly to Macau’s waterfront, from where a quick taxi ride will take you straight to Londoner Grand. With various transportation options tailored to your schedule and preferences, reaching your luxurious retreat in Macau’s dazzling Cotai district is both simple and enjoyable, setting the tone for an unforgettable stay.

Exciting Landmarks and Attractions Near Londoner Grand, Macau

Nestled in the vibrant Cotai Strip, the Londoner Grand, Macau offers guests easy access to some of the most exciting entertainment and leisure destinations in the region. Just steps away is the iconic City of Dreams Casino, a world-renowned entertainment complex featuring luxurious gaming, spectacular shows, and fine dining options. For a touch of European elegance, visitors can explore the Eiffel Tower Experience at Parisian Macau, an impressive replica offering breathtaking views and a taste of Parisian charm right in the heart of Macau. Adventure and entertainment abound with nearby attractions such as the Skycab Cable Car at Wynn Palace, providing panoramic views of the city, and the bustling Macau East Asian Games Dome, a hub for sporting events and cultural exhibitions. For those seeking retail therapy and leisure, the Cotai Strip Resorts and The Broadway offer a wide array of shopping, dining, and entertainment options. Golf enthusiasts can tee off at Caesars Golf, while thrill-seekers can enjoy karting at the nearby Karting Track. The area’s lively atmosphere makes it an ideal destination for both relaxation and excitement.

Seamless Access to Macau’s Vibrant Heart from Londoner Grand

Situated in the bustling Cotai Strip, Londoner Grand, a Luxury Collection Hotel, Macao offers unparalleled convenience with its proximity to key public transport stations. Guests can easily explore the city’s vibrant entertainment, shopping, and cultural attractions via the Macau LRT network. The Macau LRT East Asian Games Station and Cotai East Station are just a short ride away, providing quick and direct access to various parts of Macau. Whether you're heading to the historic sites or the lively nightlife, these stations make travel effortless and efficient. Additionally, the nearby Macau LRT Lotus Station and Cotai West Station serve as excellent transit points for visitors wishing to navigate the Cotai area with ease. These stations connect travelers to major entertainment complexes, casinos, and retail outlets, ensuring that every journey is smooth and convenient. With such well-connected transport options at your doorstep, exploring Macau from the luxurious comfort of Londoner Grand has never been easier or more enjoyable.

Exquisite Dining Options Nearby

Guests at Londoner Grand, a Luxury Collection Hotel, Macao, are spoiled for choice with an array of exceptional dining establishments just steps away. Savor authentic Chinese cuisine at Lai Heen and Zi Yat Heen, renowned for their refined flavors and elegant atmospheres. For a taste of contemporary Asian fusion, visit La Chine or the vibrant Tsui Wah Restaurant at Galaxy, offering a lively dining experience. Indulge in Italian delicacies at 8½ Otto e Mezzo Bombana, celebrated for its gourmet dishes and sophisticated ambiance. For a hearty pub experience, McSorley's Ale House provides a cozy setting with classic brews and comfort food. Additionally, Beijing Kitchen offers a delightful array of traditional Chinese dishes, while Lakeview Palace presents a serene environment for memorable meals. Whether craving local flavors or international cuisines, guests will find an impressive selection of restaurants to satisfy every palate.

Premier Shopping Destinations Near Londoner Grand, a Luxury Collection Hotel, Macao

Guests at Londoner Grand, a Luxury Collection Hotel, Macao, are perfectly situated to indulge in a premier shopping experience. Just steps away, the DFS Galleria offers a luxurious retail haven with an extensive selection of designer brands and exclusive products. The Countdown Hotel provides convenient access to vibrant shopping and entertainment options, while The Boulevard at Studio City presents a stylish promenade filled with high-end boutiques and entertainment venues. For more diverse shopping choices, The Shoppes at Cotai Sands Central feature a wide array of international brands and gourmet dining options, perfect for a leisurely day out. Additionally, the Fortune Diamond at Galaxy Macau stands as a symbol of luxury, showcasing exquisite jewelry and accessories for discerning shoppers seeking the finest treasures.

Luxury Experience at Londoner Grand: A Premium Choice in Macau

The Londoner Grand, a Luxury Collection Hotel, Macao, offers an exquisite stay with rooms typically priced between $201 and $250 per night. This range positions it as a more luxurious and upscale option compared to the average hotel in Macau, which generally costs between $151 and $200. Guests can expect top-tier amenities, elegant decor, and exceptional service that justify the higher price point, making it an ideal choice for travelers seeking a premium experience. While the average hotel in Macau provides comfortable accommodations at a more budget-friendly rate, the Londoner Grand elevates the stay with its luxurious offerings and sophisticated ambiance. Its pricing reflects the exclusive amenities, prime location, and world-class hospitality that distinguish it from standard options across the city. For travelers looking to indulge in a more refined and memorable stay, the Londoner Grand stands out as a premier choice in Macau’s vibrant hospitality scene.

Exceptional Comfort and Service at Londoner Grand, Macao

Guests consistently praise Londoner Grand, a Luxury Collection Hotel, Macao for its spacious and impeccably clean rooms that provide a luxurious retreat after a day of exploration. The hotel's large rooms and comfortable beds ensure a restful stay, while the prime location offers easy access to Macao's vibrant attractions. Visitors highlight the friendly, helpful staff who go above and beyond to deliver excellent service, making every stay memorable. With attentive housekeeping and a welcoming atmosphere, Londoner Grand stands out as a top choice for travelers seeking comfort, convenience, and outstanding hospitality in Macao.

Exceptional Comfort and Unmatched Service at Londoner Grand, Macao

Londoner Grand, a Luxury Collection Hotel in Macao, consistently impresses guests with its outstanding blend of luxury, comfort, and convenience. Boasting an impressive overall rating of 9.4, visitors praise the hotel for its superb facilities and pristine cleanliness, both rated at 9.3 and 9.6 respectively. The hotel’s thoughtfully designed spaces provide a relaxing and elegant environment, making every stay memorable. Its prime location, rated at 9.5, ensures guests are at the heart of Macao’s vibrant attractions, offering easy access to the city's most exciting destinations. Guests also commend the attentive and professional staff, whose performance is rated at an impressive 9.5, highlighting the hotel’s commitment to providing personalized and attentive service. With excellent value for money, rated at 9.2, Londoner Grand stands out as a premier choice for travelers seeking a luxurious yet accessible experience in Macao. Whether visiting for leisure or business, guests consistently leave with high satisfaction, eager to return to this exceptional hotel.

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Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Facilities for disabled guests
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
The Conservatory
  • Menu: A-la-carte

Location

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau, China, Cotai, Macau, Macau SAR, China, 0

Exceptional9.5

Location

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    1.9 km 10 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.9 km
Public transportation
  • Macau LRT East Asian Games Station
    520 m 13 min walk
  • Macau LRT Cotai East Station
    580 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    460 m

What's nearby

Popular landmarks
  • Macau Tower Convention & Entertainment Centre
    4.8 km
  • Macao Museum
    5.0 km
  • Grand Lisboa Casino
    5.5 km
  • St. Dominic's Church
    5.5 km
  • A-Ma Temple
    5.7 km
  • Senado Square
    6.0 km
  • Historic Centre of Macau
    6.0 km
  • Monte Forte (Fortaleza do Monte)
    6.2 km
  • Ruins of St. Paul's
    6.3 km
Nearby landmarks
  • Planet J
    100 m
  • Sands Cotai Central Casino
    110 m
  • Kids Cavern (Cotai Sands Central)
    190 m
  • DFS Garlleria
    210 m
  • Eiffel Tower Experience at Parisian Macau
    260 m
  • Cotai Strip Resorts
    290 m
  • Plaza Casino
    360 m
  • The Shoppes at Cotai Sands Central
    370 m
  • Para Club
    380 m
  • The Countdown Hotel
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center4.8 km
  • Travel time to airport (minutes)10
  • Airport transfer fee470 MOP
The property
  • Year property opened2025
  • Number of floors41
  • Room voltage220
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
Parking
  • Daily parking fee300 MOP

Property announcements

Extra beds are dependent on the room you choose. Please be advised that Deluxe Room (King/Twin) and Superior Room Cotai view (King/Twin) are not equipped to accommodate extra bed. Fees for extra beds are not included in the total and must be paid at the hotel. For details, please contact the hotel.

Guests who booked "Breakfast Included" in Deluxe King Room, Deluxe Twin Room, Superior King Room or Superior Twin Room, are eligible to enjoy set breakfast for two at Chelsea Garden.

Reviews of Londoner Grand, a Luxury Collection Hotel, Macao from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 8.4
  • 10
  • 10
  • 9.2
  • 8.8
  • 10

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Macau
    Cleanliness9.6
  • Location score 9.5 out of 10 and is a high score in Macau
    Location9.5
  • Service score 9.5 out of 10 and is a high score in Macau
    Service9.5
  • Facilities score 9.4 out of 10 and is a high score in Macau
    Facilities9.4
  • Value for money score 9.3 out of 10 and is a high score in Macau
    Value for money9.3
High score for Macau

Rating

9+ Exceptional (737)
8-9 Excellent (70)
7-8 Very Good (41)
6-7 Good (7)
<6 Below Expectation (23)

Review summary

Powered by OpenAI

Located near famous landmarks and hotels like The Venetian and City of Dreams, this hotel offers great value with spacious and comfortable rooms, reliable Wi-Fi, and air conditioning. The friendly staff provides top-notch service, and the hotel offers shuttle bus service to and from the airport and Cotai area.

While the hotel has some positive aspects, quicker check-in times would enhance guest experiences. Room cleanliness needs attention and some fixtures require updates. Door repairs could be improved.

Did you find this review summary helpful?

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Showing 877 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Inna from Philippines
    Group
    Deluxe King Room, Guest room, 1 King
    Stayed 1 night in July 2025

    “Awesome London feel!”

    It was our first time at Londoner Grand. We hotel hop in Macau, always trying new hotels; we really loved Londoner Grand Hotel. All the staff are very friendly, special shout out and thanks to Ms. Jay & Ms. Christine, they made our stay awesome and comfortable. There’s a lot of freebies. Like ice cream at G Bear & sticky mango rice at Mews; they also gave discounts for the spa, free entrance and going up to the Parisian Tower, as well as to the Team Lab. the rooms were not as busy as the Venetian, but it came with everything, and it’s still spacious and very clean. It has shoppes within the hotel complex and it’s easily accessible through the bridge ways to other hotels in Cotai strip. I think the only thing we would’ve wished to make it a perfect stay is the breakfast buffet, because they didn’t have it. There’s only a set breakfast per person, our group loves buffet breakfasts so we missed that, nevertheless, their set breakfast at Chelsea Garden and The Conservatory were also great. We also enjoyed the appearances of London guards as well as the king and the Queen and marionette show; over all it was a very pleasant stay, and their casinos had also very good vibes 😍

    Reviewed July 26, 2025
  2. 10.0
    Exceptional
    GUOLI from China
    Family with teens
    Deluxe Twin Room with Two Double Beds
    Stayed 2 nights in August 2025

    “Highly recommend”

    Macau Londoner Hotel treasure benefits! Free ice cream + amazing service! Incredible! 🍨 Macau Londoner Hotel, what other surprises do you have that I don’t know about!? This stay experience is nothing short of legendary, it must be recommended to all my sisters! 👏 【About the service: Encountering amazing staff】 We checked in on the 27th, and a little hiccup at first was completely resolved by the front desk team's incredible handling! ➡️ A male manager named Li 👨💼: Patient and efficient, he immediately helped us coordinate a room change, execution power MAX! ➡️ Beautiful foreign staff Vanessa 🧑💼: Kind and gorgeous! She surprised us with a complimentary upgrade to a suite! The huge room and view instantly healed all our unhappiness! ➡️ Detail-oriented: We left our pants in the original room, and with just one call, they immediately sent them over; it was just so thoughtful! 🧡 【About the benefits: Hidden free ice cream strategy!】 Here comes the highlight! Staying at Londoner, your room card acts as a “dessert exchange voucher”! ✅ Classic British experience: You can go to the hotel’s Gordon Ramsay café (the one with the capital G!) and exchange for a free coffee ice cream! ☕️🍦 The taste is absolutely amazing! ✅ Thai style experience: You can also visit “Miu Thai”—an extremely impressive Thai restaurant (rumor has it they’re aiming for Michelin in 2025!), and change for a free mango sticky rice ice cream! 🥭🍚 It’s fragrant, sweet, and wonderfully sticky! (Remember to consult the front desk for specific redemption details, based on the hotel's current offers~) 【About the hotel itself】 The facilities are new, clean, and spacious, making it perfect for taking photos! Both hardware and software are impeccable! In summary, this is definitely a doubly wonderful experience because of the “people” involved! Not only is it a comfortable stay, but you can also enjoy a variety of free desserts; who wouldn’t love such a hotel! I highly recommend it to everyone! Thanks to Manager Li and Vanessa, we have added another wonderful memory of Macau! ❤️ Macau Londoner #LondonerHotel #MacauTravel #MacauHotels #FreeBenefits #HiddenHotelPlay #MacauFood #MacauCheckIn #ServiceFirst #LittleSurprisesDuringTravel

    Reviewed August 29, 2025
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  3. 10.0
    Exceptional
    Sau from Hong Kong SAR, China
    Couple
    Deluxe Twin Room with Two Double Beds
    Stayed 1 night in November 2025

    “From London”

    Check in counter staff (Joy) nice and helpful, explain everything very detail. She also gave me some souvenirs which I like it very much. Our room also upgraded to a suite. The room is very good and comfortable. I will definitely come to stay in Londoner .next time.

    Reviewed December 02, 2025
  4. 10.0
    Exceptional
    JISOO from South Korea
    Couple
    Deluxe King Room, Guest room, 1 King
    Stayed 2 nights in September 2025

    “I believe that a really good hotel is revealed in the worst situations.”

    I ended up using a hotel during the period when the largest typhoon in history hit Macau. Instead of sightseeing, I visited to relax and make use of the hotel's facilities. Upon entering the accommodation for the first time, I felt truly happy. I even thought I wanted to live there. However, starting from that night, access to the outside became completely impossible due to the forecast of a super typhoon, and most of the hotel facilities were also unavailable (only some restaurants were open). My return flight was also canceled, and what was initially planned as a 2-night, 3-day stay turned into a 4-night, 5-day stay. When I discussed this situation with the hotel, they showed a full understanding and extended my stay in the same room, which made me feel very comfortable and relieved. In the end, I had to spend time in the room, but it was not lacking in any way, and I spent a relaxing time creating good memories after a long time. I was very grateful to the Korean manager who was there, as they were incredibly kind and helpful, and they were really impressive! This time, due to the typhoon, I wasn't able to fully enjoy the surrounding facilities, so I plan to visit again, and definitely, I will visit the Londoner Hotel. I am very thankful and appreciate the satisfactory trip you provided once again.

    Reviewed October 20, 2025
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  5. 8.8
    Excellent
    Marianne from Philippines
    Family with young children
    Deluxe King Room, Guest room, 1 King
    Stayed 2 nights in October 2025

    “Excellent!!”

    We had an amazing experience at The Londoner Grand! Upon check-in, we were pleasantly surprised with a free upgrade to a suite, and it truly elevated our stay. The room was spacious, elegant, and filled with high-tech features — from the smart lighting and automated curtains to the touch-panel controls that made everything effortless. Every detail reflected luxury and comfort. The staff were warm, professional, and always ready to assist, making us feel genuinely cared for. The location is perfect too — connected to great dining and shopping options. Overall, a five-star experience that perfectly combines classic London charm with modern technology. Highly recommended for anyone looking for a stylish and seamless stay in Macau!

    Reviewed October 28, 2025
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