Lone Pine Hotel
Lone Pine Hotel
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Deluxe - Bedroom Lone Pine Hotel
Deluxe - Bedroom
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Interior view Lone Pine Hotel
Interior view
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Interior view Lone Pine Hotel
Interior view
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Swimming pool [outdoor] Lone Pine Hotel
Swimming pool [outdoor]
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Excellent
Location
8.6
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Lone Pine Hotel

Excellent location
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Excellent
From 2754 reviewsSee what guests said
8.3
Recommended by 89% of guests
  • Airport transfer

  • 70 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.8
Excellent
Room comfort & quality
Don't miss out!16 travelers are looking at this property right now | 4 travelers have booked today.
Grand Premier Suite
Grand Premier Suite
...
  • Partial sea view
  • 118 m²/1270 ft²
  • 1 queen bed and 1 super kin...
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Premier Garden Room
Premier Garden Room
...
  • Partial sea view
  • 52 m²/560 ft²
  • 1 super king bed
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Deluxe Suite
Deluxe Suite
...
  • Partial sea view
  • 63 m²/678 ft²
  • 1 super king bed and 1 sofa...
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Premier
Premier
...
  • Garden view
  • 50 m²/538 ft²
  • 2 queen beds
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Super Deluxe (corner)
Super Deluxe (corner)
...
  • Partial sea view
  • 55 m²/592 ft²
  • 1 king bed and 1 sofa bed
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Grand Deluxe Suite
Grand Deluxe Suite
...
  • Partial sea view
  • 89 m²/958 ft²
  • 1 super king bed
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Premier Courtyard View Room
Premier Courtyard View Room
...
  • Partial sea view
  • 52 m²/560 ft²
  • 2 queen beds
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Deluxe Sea Facing
Deluxe Sea Facing
...
  • Partial sea view
  • 45 m²/484 ft²
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Premier Sea facing
Premier Sea facing
...
  • Partial sea view
  • 52 m²/560 ft²
  • 2 queen beds
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Deluxe
Deluxe
...
  • Partial sea view
  • 45 m²/484 ft²
  • 1 super king bed
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More about Lone Pine Hotel

More about Lone Pine Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (2754)Booking.com Reviews (954)
8.3
Excellent
Read reviews from:
Cleanliness8.5
Facilities7.8
Location8.6
Room comfort and quality8.8
Service8.5
Value for money7.9
Provided by verified guests of Agoda
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9.6
Exceptional
Tan from Singapore
Couple
Super Deluxe (corner)
Stayed 1 night in May 2018
A bit old, but well maintain”
There is a night market outside the hotel, a lot of food options. Everything is excellent about the hotel
Reviewed July 22, 2018
9.2
Exceptional
Wei from Malaysia
Group
Deluxe
Stayed 2 nights in July 2018
Good location and nice view”
Overall is awesome just that if they can slightly upgrade their room's facilities would be close to a perfect stay for families or couples.
Reviewed July 21, 2018
10.0
Exceptional
Ho from Malaysia
Family with young children
Super Deluxe Room
Stayed 1 night in July 2018
Worth of the price”
A very nice stay at lone Pine, everything is so great, definitely is a correct choice.
Reviewed July 16, 2018
WOW WOW WOW , thank you so much, Ho, for your very generous score and comments , greatly appreciated and a fantastic boost of moral to all of us here at Lone Pine Hotel. It is so good to receive such positive feedbacks it really give us back confidence to work harder in achieving our goal in providing memorable hotel experiences to all our guests. THANK YOU! Have a wonderful time ahead. Most sincerely Francois
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Lone Pine Hotel
10.0
Exceptional
Nurlailatul from Malaysia
Family with teens
Premier Garden Room
Stayed 1 night in April 2018
All Good”
The best place to stay with big family.
Reviewed July 16, 2018
We are so delighted, Nurlailatul, to read that we are the best place for your family. It is honestly a very wonderful feeling to know we succeeded with your family and look forward to welcome you back and create furhter more memorable hotel experiences. Have an outstandin gtime ahead. Most sincerely, Francois
Responded July 17, 2018
Lone Pine Hotel
8.8
Excellent
Simone from Australia
Family with teens
Deluxe Sea Facing
Stayed 5 nights in July 2018
Wonderfully relaxed stay.”
We chose the Lone Pine Resort as we don't really like staying in high-rise hotels. Being a smaller hotel meant that you saw the same members of staff, all were extremely friendly and helpful. As we are a family of 6 we booked 3 rooms, one of those had a lounge, kitchenette and dining table in an adjoining room. This made our stay extremely comfortable. The pool area was lovely with plenty of deckchairs. The location was great, lots of places to eat and night markets every night within easy walking distance. We loved our stay.
Reviewed July 14, 2018
It is so nice , Simon, to receive your very good score and kind comments about our facilities and our Team; it always come as a great boost of moral and encouragement to all of us at Lone Pine Hotel. We are very pleased to know you and family had a great time and cant wait to welcome you back for more. Have a fantastic time ahead. Most sincerely, Francois
Responded July 16, 2018
Lone Pine Hotel
4.8
Robyn from Australia
Family with teens
Deluxe
Stayed 5 nights in July 2018
A fading beauty ”
I last stayed here 5 years ago when it was still run by the E&O. The new operators need to inject some resources into the hotel itself so guests don’t continually look at grime and neglect. The daily housekeeping also needs a review when you’re promoting yourself as 5 star. I’ve never before gotten into a hotel room and started cleaning splattered skirting boards! I also thought that the policies on early entry/ late stay were unuuual. I asked 6 months in advance for early entry. When I got there they could not accommodate because the rooms were occupied overnight - fair enough! But those occupants were all given late checkout. Given I had three rooms for 5 nights I thought that was a bit shabby. Sorry Lone Pine but we will not be back!
Reviewed July 12, 2018
Thank you very much Robym for sharing with us here. First of all please accept my sincere apologies if my Housekeeping team did not perform as expected and regret you did not inform us immediately to correct and assure you a more pleasant stay, so sorry! Yes with teh new owners and Management we are working hard to put back this property up to were it should always been , not an easy and fast task but we will get there soon, you have our commitment, With our new owners we are actually reviewing our renovation plan to assure soon a greater comfort to all our guests. Concerning early arrival, we do our very best to check in guests as soon as they arrive but we are very much dependent of guests departure and occupancy level as well as room category selected. If you arrive early we always recommend to book the night before to assure the room is readily available early morning. I sincerely hope to welcome you back in Penang and assure you a more memorable time with us.Have a lovelydayFranco
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Lone Pine Hotel
10.0
Exceptional
Justin from Malaysia
Family with young children
Super Deluxe (corner)
Stayed 1 night in May 2018
Excellent!”
Love the hotel very much. It is non smoking hotel. The food court just 5min away fr hotel. We will come back again for our next trip to Penang.
Reviewed July 10, 2018
We are so pleased, Justin, to received your generous feedback and score which will be shared with the Team and surely come as a big boost of moral to all of them. It is so good to receive such positive comments as at time we really doubt of ourselves but today we know we are doing something right and we will keep working hard to achieve our goal in providing memorable experiences to all our guests even so we know very well it wont be an easy ride as we wont be able to please everyone but we will keep trying! THANK YOU for your great moral support!!! See you back soon in Lone Pine Hotel and have an amazing and awesome time ahead. Most sincerely, Francois
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Lone Pine Hotel
10.0
Exceptional
kim from Malaysia
Couple
Premier Garden Room
Stayed 1 night in July 2018
Excellent hotel for relax”
Lone pine is always my 1st choice for relax and enjoy with my hubby at batu feringgi. The location is great. Decoration and facilities of hotel provide are very very great and excellent. Staffs are all friendly and nice. This is my 4th time staying here with my hubby. We will definitely come back again very soon
Reviewed July 09, 2018
WOW it is so so nice of you,Kim, to give us such a great score and generous comments about our Team :-)) . It is honestly a fantastic boost of moral to all of us at the hotel after reading some other feedbacks in different social media which could be at time very demoralizing but we regain confidence and strength with your comments, a wonderful motivation to keep us working hard in achieving our goal in creating memorable hotel experiences. Regrettably not all our happy guests share because it is also expected from us to perform as per guests expectation, but it always help to know when we do it right like you did THANK YOU SO SO MUCH, really greatly appreciated! We all look forward to welcome you back in Lone Pine Hotel in a not too distant future and in meantime have an awesome and wonderful time ahead. Most sincerely, Francois
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Lone Pine Hotel
10.0
Exceptional
Presana from Malaysia
Couple
Deluxe
Stayed 1 night in May 2018
It was a happy short trip!”
Just wanted to feedback on one thing- the non smoking policy is not mentioned during our booking.And we only knew after arriving at the hotel - understand about the hotel policy but we feel it is too rigid for the smokers to unable to smoke even on the same floor - have to go down all the way to smoke - should consider this policy again or let the smokers to be in a specific building.otherwise the buffet was super good, clean rooms, the staffs very amazing.will definitely go again.
Reviewed July 05, 2018
WOW it is so so nice of you, Presana, to give us such a great score and generous feedback about our Team and food quality. It is honestly a fantastic boost of moral to all of us at the hotel after reading some other feedbacks in different social media which very demoralizing but we regain confidence and strength with your comments, a wonderful motivation to keep us working hard in achieving our goal in creating memorable hotel experiences. THANK YOU SO SO MUCH, really greatly appreciated! Concerning the smoking policy, in fact by local and international regulations the building should be 100% non smoking but we allocated various areas to ensure the comfort of all our smoking guests. Allowing smoking in the room is regrettably not a solution to assure all our guests comfort, like it is done in most countries, now a day, so sorry! We all look forward to welcome you back in Lone Pine Hotel in a not too distant future and in meantime Have an awesome time ahead. Most sincerely, Francoi
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Lone Pine Hotel
10.0
Exceptional
jeff from Australia
Family with young children
Deluxe
Stayed 5 nights in June 2018
Exceptional”
Had a great stay, hotel and staff were good, just expect taxes at the hotel on top of your room rate, the last night they had a private wedding on the grounds which had extremely loud music and cheering till late, we had a 4am wake up so that didnt impress, maybe the staff could give the guests notice of this type of thing.
Reviewed July 03, 2018
A big thank you, Jeff, for your great score and constructive comments , greatly appreciated. I will surely remind my Team to clearly inform our guests about special functions to avoid any disturbance , please accept my sincere apologies for any discomfort caused. In regards of the local and federal tourist taxes I sincerely regret if you were not informed about it, we ensure all website have this information readily available upon guests making bookings however will once again verify with your booking website to assure correction if necessary. We look forward to welcome you back for further more memorable time with us at Lone Pine Hotel.In meantime have an outstanding time ahead. Most sincerely, Francois
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Lone Pine Hotel
6.8
Good
Gaik from Australia
Family with teens
Deluxe
Stayed 3 nights in June 2018
Good”
This used to be my favourite hotel in Penang but sadly, I found my stay this time to be disappointing. Service at breakfast was patchy, staff mostly friendly, but had to ask for my tea twice on two separate occasions. Underwhelming experience.
Reviewed July 02, 2018
Thank you Gaik for sharing with us here and sincere apologise if the breakfast service was not up to your expectation and ruined your stay with us. I will surely review with my Team to improve drastically in this area and assure our guests satisfaction. Sincere apologies once again and hope we will be able to welcome you back and prove to you this was an accident and not the norm of our property. Please do let me know when you back in Penang and assure we can regain yoru confidence in us. Most sincerely Francois
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Lone Pine Hotel
8.8
Excellent
Choo from Malaysia
Family with young children
Premier
Stayed 1 night in March 2018
Private beach, quiet time”
Hotel run down a bit but breakfast is great. I like the quiet location and the private beach.. feeling relax
Reviewed July 01, 2018
Thank you Choo for your good score and kind comments. We are pleased to let you know that we are actually in final stage of starting our renovation program to assure all lour guests receive a better comfort in near future. Have a fantastic time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
7.6
Very good
Bee from Malaysia
Family with young children
Premier
Stayed 2 nights in June 2018
Very relax and cozy hotel”
We love to stay in lone pine.. it has been almost our first choice of stay whenever we visited Penang. The location is good. Room is spacious. We booked a corner deluxe room which has a separate small room with a sofa bed. My older kid loves to sleep in this small room by himself. We also like the breakfast, it has a good variety of food.
Reviewed June 27, 2018
Thank you Bee for your good score and kind comments, really much appreciated. glad you and family had a great time with us and we all look forward to welcome you back for further memorable time with us at Lone Pine Hotel. Have a wonderful time ahead Sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
8.4
Excellent
Amirul from Malaysia
Couple
Deluxe Sea Facing
Stayed 1 night in June 2018
Excellent”
Hotel singnage could be better than just a plain board. I missed the entrance a few times before managing to spot the signboard. And also I feel that the hotel should spend a little bit more on room maintenance. That is the only thing i would comment on. Other than that, Lone Pine is a great place to stay. They just need to sort out the little things.
Reviewed June 26, 2018
Thank you Amirul for your good score and comments. We are actually reviewing our signage as well as working on our renovation program to assure all our guests receive a greater comfort while staying with us at Lone Pine Hotel. Have wonderful time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
8.0
Excellent
Chin from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 1 night in June 2018
Nice stay”
Well prepare with baby court.
Reviewed June 26, 2018
Thank you very much Chin for the good score. We are glad you had an enjoyable time with us at Lone Pine Hotel. See you back soon and have a lovely time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
10.0
Exceptional
Tharani from Malaysia
Family with young children
Premier
Stayed 1 night in May 2018
Good”
Had a great relaxing stay.
Reviewed June 25, 2018
How wonderful to receive, Tharani, your great score. we are so pleased to know you had a good relaxing and enjoyable time with us at Lone Pine Hotel. see you back soon for more memorable time and wish you a fantastic time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
8.0
Excellent
Leong from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 1 night in May 2018
Will definitely be back!”
Super view, everything is so pretty in modern colonial style, truly penang. Convenient with food court, restaurant, fast food, mart, night market all in within vicinity! Just love it!
Reviewed June 24, 2018
Thank you Leong for your very kind message and good score, sincerely greatly appreciated! a real big boost of moral to all of us at Lone Pine Hotel ! See you back soon and wish you an outstanding time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
9.2
Exceptional
Sharifah from Malaysia
Family with teens
Deluxe Suite
Stayed 1 night in June 2018
Fantastic Get Away”
It was a nite stay, we had dinner at HRC which is just 10 minits away. Our suite is huge with connecting rooms and spacious enough to accommodate 4 adults n 1 kid
Reviewed June 24, 2018
Thank you Sharifah for your wonderful message and great score, greatly appreciated! a real big boost of moral to all of us at Lone Pine Hotel , a great reward and reward of our efforts as well as a reassurance that we are doing it right. THANK YOU SO MUCH! See you back soon and wish you an outstanding time ahead. Most sincerely Francois
Responded July 02, 2018
Lone Pine Hotel
8.0
Excellent
Noor from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 2 nights in June 2018
Good location, varieties selection of foods for breakfast”
Friendly staff, but we only managed to check in around 4pm. They should improve their toileteries and also facilities for yound kids.
Reviewed June 21, 2018
Thank you, Noor, for sharing with us and apologise for any delay in check in. Our check in time is from 3 PM and we do try very hard to check in guests as they arrive but during busy period if previous guests delay their check out it create a little delay for us to prepare teh room again for the next customer. Please accept my sincere apologies. I would have love to discuss with you on the toiletries to understand better your expectation and see what could be done in the future. we are always looking to hear from our guests while at the hotel to ensure if we can rectify , improve something we do it immediately. I look forward to welcome you back and show you all our improvements coming up. Have a wonderful time ahead. Most sincerely, Francois
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Lone Pine Hotel
8.4
Excellent
Soon from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 1 night in June 2018
good”
will revisit again on future
Reviewed June 21, 2018
Thank you very much, Soon, for your good score and confidence in us. It is so motivating and reassuring to know we did it right for you. See you back soon and have a wonderful time ahead. Most sincerely, Francois
Responded June 21, 2018
Lone Pine Hotel
12345
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