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Long Giang Hotel

2 stars out of 5
518 Vo Nguyen Giap, Dien Bien Phu, Dien Bien Phu, Vietnam, 28000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dien Bien Phu part of Dien Bien Phu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dien Bien Phu Airport. Massage, restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Hot tub

Sauna

Pets allowed

Shuttle service

See map

6.8Good

Location rating score

Parking
FREE
Closest landmarks
Department of Agriculture and Rural Development
410 m
A1 Hill
980 m
Dien Bien Phu Victory Monument
1.0 km
Central Market
1.2 km
Provincial Stadium
1.5 km
Value for money6.7
Location rating6.8

Rooms available at Long Giang Hotel

Deluxe Triple
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 queen be...
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VIP
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  • Room size: 35 m²/377 ft²
  • City view
  • 2 king beds
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Deluxe Single
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room for 2 People - Smoking
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Single / Double
...
  • Room size: 20 m²/215 ft²
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Twin Room
...
  • Room size: 21 m²/226 ft²
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Family Room
...
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    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Long Giang Hotel have bars on-site?

      Enjoy your favorite refreshments at Long Giang Hotel with the property's available bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your evening fun at nightclub.

      Does Long Giang Hotel provide shuttle service for getting around?

      For your convenience when traveling around the city, Long Giang Hotel offers shuttle service right at your doorstep making it simple for you to get to places smoothly.

      Does Long Giang Hotel offer dry cleaning services?

      Yes! Long Giang Hotel features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

      Is car parking available at Long Giang Hotel?

      Long Giang Hotel offers car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      What is the typical travel time to a nearby airport from Long Giang Hotel?

      The average travel time to get from Long Giang Hotel to the airport is 10 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

      What are the property's policies for children's bedding at Long Giang Hotel?

      Long Giang Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      What is the average rating that past Solo travelers' have given to Long Giang Hotel?

      Past solo travelers that have stayed at this property have given Long Giang Hotel an average rating of 7.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

      What time is check-in and check-out at Long Giang Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

      What is the closest airport to Long Giang Hotel?

      The nearest airport to Long Giang Hotel is Dien Bien Phu Airport, 2.0 km away.

      More about Long Giang Hotel

      More about Long Giang Hotel

      Discover Tranquility at Long Giang Hotel

      Welcome to Long Giang Hotel, a charming 2-star hotel nestled in the heart of Dien Bien Phu, Vietnam. With its serene ambiance and warm hospitality, this hotel offers a peaceful retreat for both leisure and business travelers. Long Giang Hotel boasts a total of 22 well-appointed rooms, ensuring a cozy and comfortable stay for every guest. Each room is thoughtfully designed with modern amenities and tasteful decor, providing a tranquil haven after a day of exploring the city. Conveniently located just 10 minutes away from the airport, Long Giang Hotel offers easy access to the city's main attractions. Whether you're here to discover the historical sites of Dien Bien Phu or to immerse yourself in the local culture, this hotel is the perfect base for your adventures. At Long Giang Hotel, check-in is from 02:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this tranquil oasis. Families are warmly welcomed at Long Giang Hotel, and children between the ages of 3 to 5 can stay free of charge. This child-friendly policy ensures that families can create lasting memories without any additional worries. Built in 2015, Long Giang Hotel combines modern comforts with traditional Vietnamese hospitality. Although the hotel was last renovated in 0, its well-maintained facilities and attentive staff ensure a pleasant and hassle-free stay. Escape the hustle and bustle of everyday life and discover the tranquility of Long Giang Hotel. Book your stay now and experience the perfect blend of comfort, convenience, and serenity in Dien Bien Phu, Vietnam.

      Unwind and Indulge at Long Giang Hotel's Exciting Entertainment Facilities

      Long Giang Hotel in Dien Bien Phu, Vietnam offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay. From the moment you step into the hotel, you will be greeted by a variety of options to unwind and indulge. Start your evening by exploring the shops within the hotel premises, where you can find unique souvenirs and local handicrafts. Afterward, head to the bar for a refreshing drink and socialize with fellow travelers. For those seeking a vibrant nightlife experience, the hotel's nightclub is the perfect spot to dance the night away. If relaxation is what you crave, indulge in a soothing massage at the hotel's spa. Feel your stress melt away as skilled therapists work their magic. For the ultimate relaxation, take a dip in the hot tub or unwind in the sauna and steam room. For those who enjoy socializing, the shared lounge/TV area provides a cozy and comfortable space to connect with other guests. And if you're feeling adventurous, unleash your inner superstar at the karaoke room, where you can belt out your favorite tunes. Long Giang Hotel's entertainment facilities cater to all types of travelers, ensuring a memorable and enjoyable stay. Whether you prefer to unwind, socialize, or let loose, this hotel has something for everyone.

      Unwind and Stay Active at Long Giang Hotel's Sports Facilities

      Long Giang Hotel in Dien Bien Phu, Vietnam, offers a range of sports facilities to ensure a memorable and active stay for its guests. Whether you are a fitness enthusiast or simply looking to unwind, the hotel's sports facilities are designed to cater to your needs. Take a refreshing dip in the hotel's sparkling swimming pool, surrounded by lush greenery and comfortable loungers. The poolside bar offers a variety of refreshing beverages and snacks, allowing you to relax and rejuvenate while enjoying the serene atmosphere. Whether you prefer to swim a few laps or simply soak up the sun, the pool area provides the perfect setting for both relaxation and exercise. For those seeking a more energetic workout, the hotel also boasts a well-equipped fitness center. With state-of-the-art equipment and a range of cardio and strength training machines, guests can maintain their fitness routine even while on vacation. The fitness center provides a comfortable and motivating environment, ensuring that guests can stay active and energized throughout their stay at Long Giang Hotel. Whether you are looking to unwind by the pool or maintain your fitness routine, Long Giang Hotel's sports facilities have something to offer for everyone. With a serene poolside bar and a well-equipped fitness center, guests can enjoy a memorable and active stay at this beautiful hotel in Dien Bien Phu, Vietnam.

      Convenience Facilities at Long Giang Hotel

      At Long Giang Hotel, guests can enjoy a range of convenience facilities that ensure a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night. The hotel also offers a laundry service, making it convenient for guests to have their clothes cleaned and pressed without leaving the premises. Additionally, the hotel provides room service, allowing guests to enjoy meals in the comfort of their own rooms. For added security, Long Giang Hotel offers safety deposit boxes where guests can store their valuables. The friendly and attentive concierge staff are always on hand to assist with any queries or requests, ensuring that guests have a pleasant stay. Wi-Fi is available in public areas, allowing guests to stay connected throughout their stay. There is also a designated smoking area for those who wish to smoke. Long Giang Hotel understands the importance of staying connected, which is why they offer free Wi-Fi in all rooms. Guests can easily browse the internet, check emails, or stream their favorite shows from the comfort of their own rooms. Other convenient services include dry cleaning, express check-in/check-out, and luggage storage. The hotel also provides daily housekeeping, ensuring that rooms are always clean and tidy. With these convenience facilities, guests can relax and enjoy their stay at Long Giang Hotel.

      Convenient Transport Facilities at Long Giang Hotel

      Long Giang Hotel in Dien Bien Phu, Vietnam offers a range of transport facilities to ensure a hassle-free and enjoyable stay for its guests. The hotel provides airport transfer services, allowing guests to easily reach the hotel upon arrival. Whether you are traveling for business or leisure, this service ensures a smooth transition from the airport to the comfort of your room. In addition to airport transfers, Long Giang Hotel offers various transportation options for guests to explore the city. The hotel can arrange tours to popular attractions, providing a convenient way to discover the rich history and culture of Dien Bien Phu. For those who prefer to explore independently, the hotel offers car hire services, allowing guests to have the freedom to travel at their own pace. Furthermore, Long Giang Hotel provides a shuttle service, making it easy for guests to move around the city. Whether you want to visit local markets, restaurants, or other points of interest, the shuttle service ensures a convenient and comfortable journey. The hotel also offers valet parking and a car park onsite, providing secure parking options for guests who choose to drive. Additionally, the car park is free of charge, further enhancing the convenience for guests with their own vehicles. For those who prefer to use taxis, the hotel can arrange taxi services, ensuring a reliable and efficient mode of transportation during your stay at Long Giang Hotel.





      Indulge in a Gastronomic Journey at Long Giang Hotel's Dining Facilities

      Long Giang Hotel offers a range of dining facilities that will satisfy even the most discerning palates. Start your day with a delectable breakfast buffet, featuring a wide selection of local and international dishes that will fuel you for a day of exploration in Dien Bien Phu. The hotel's coffee shop is the perfect spot to unwind and enjoy a cup of freshly brewed coffee or indulge in a variety of snacks and pastries. For a more formal dining experience, head to the hotel's restaurant, where you can savor a diverse menu of Vietnamese specialties and international cuisine. Whether you're craving traditional Vietnamese pho or a juicy steak, the restaurant's skilled chefs will ensure that every dish is prepared to perfection. Additionally, Long Giang Hotel offers 24-hour room service, allowing you to enjoy a delicious meal in the comfort of your own room. If you prefer to whip up your own culinary creations, the hotel also provides a shared kitchen where you can showcase your cooking skills. With daily housekeeping ensuring a clean and inviting dining environment, Long Giang Hotel's dining facilities are designed to provide a memorable gastronomic experience for every guest.

      Comfortable and Spacious Rooms at Long Giang Hotel

      Long Giang Hotel in Dien Bien Phu, Vietnam, offers a range of comfortable and spacious rooms to suit every traveler's needs. Choose from the Deluxe Double Room for 2 People - Smoking, which offers a generous 30 square meters of space and a cozy king bed. For solo travelers, the Deluxe Single room provides a comfortable retreat with 20 square meters of space and a plush double bed. Families or groups can opt for the Deluxe Triple room, which offers ample space of 30 square meters and the choice of a double bed or a queen bed. And for those seeking a truly luxurious experience, the VIP room boasts a spacious 35 square meters and two king beds. Booking these rooms on Agoda ensures the best prices and a hassle-free experience, allowing you to enjoy your stay at Long Giang Hotel to the fullest.

      Discover the Rich History and Natural Beauty of Dien Bien Phu

      Nestled in the heart of Dien Bien Phu, Vietnam, the Long Giang Hotel offers a perfect base for exploring the captivating surroundings. Known for its rich history and natural beauty, Dien Bien Phu is a destination that will leave you awe-inspired. Immerse yourself in the historical significance of the area by visiting the Dien Bien Phu Historical Museum, which showcases artifacts and exhibits that depict the famous battle that took place here in 1954. Gain a deeper understanding of the Vietnam War and the resilience of the Vietnamese people. For nature enthusiasts, a trip to the stunning Muong Thanh Valley is a must. Surrounded by lush green mountains and dotted with rice fields, this picturesque valley offers breathtaking views and a tranquil atmosphere. Take a leisurely stroll or rent a bike to explore the area and discover hidden gems along the way. Whether you are a history buff or a nature lover, Dien Bien Phu has something to offer everyone. And with the Long Giang Hotel as your home base, you can experience all that this enchanting destination has to offer.

      Traveling from the Nearest Airport to Long Giang Hotel

      Located in the picturesque city of Dien Bien Phu, Vietnam, Long Giang Hotel offers a comfortable and convenient stay for travelers visiting this historical destination. When it comes to reaching the hotel from the nearest airport, Dien Bien Phu Airport, there are several options available. One of the most convenient ways to travel from Dien Bien Phu Airport to Long Giang Hotel is by taxi. Taxis are readily available outside the airport terminal and offer a hassle-free journey to the hotel. The ride takes approximately 15 minutes, allowing guests to quickly settle into their accommodations and start exploring the city. For travelers who prefer public transportation, there is also a bus service available from the airport to the city center. From there, it is just a short walk or a quick taxi ride to Long Giang Hotel. This option is not only cost-effective but also provides an opportunity to experience the local way of life. No matter which mode of transportation you choose, the journey from Dien Bien Phu Airport to Long Giang Hotel promises to be a smooth and enjoyable one. Upon arrival at the hotel, guests will be greeted with warm Vietnamese hospitality and can look forward to a comfortable stay in well-appointed rooms, delectable local cuisine, and easy access to popular attractions in Dien Bien Phu.

      Discover the Historic Landmarks and Vibrant Markets near Long Giang Hotel

      Located in the heart of Dien Bien Phu, Long Giang Hotel offers easy access to a wealth of fascinating landmarks and attractions. History enthusiasts will be captivated by the nearby A1 Hill, which played a significant role in the famous Battle of Dien Bien Phu. Immerse yourself in the city's rich past by visiting the Dien Bien Phu Victory Monument, a symbol of Vietnam's victory over French colonial forces. For those seeking a taste of local culture, a visit to the Central Market is a must. Experience the vibrant atmosphere as you browse through a variety of stalls selling fresh produce, handicrafts, and souvenirs. Don't miss the chance to explore the Dien Bien Phu Military Cemetery, a solemn place that pays tribute to the fallen soldiers who fought bravely during the battle. Nature lovers can take a leisurely stroll to the Provincial Stadium, a sprawling green space perfect for picnics or outdoor activities. And if you're interested in the region's agricultural heritage, a visit to the Department of Agriculture and Rural Development is highly recommended. Conveniently located near Dien Bien Phu Airport, Long Giang Hotel is the ideal base for exploring these captivating landmarks and attractions.

      Convenient Public Transport Stations Near Long Giang Hotel

      Located in the heart of Dien Bien Phu, Long Giang Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away is the Dien Bien Bus Station, where you can catch buses to various destinations in the city and beyond. Whether you're planning to visit the historic Dien Bien Phu Battlefield or explore the beautiful surrounding countryside, the bus station provides a convenient and affordable mode of transportation. With regular bus services and helpful staff, getting around the city has never been easier. Additionally, Long Giang Hotel is also near the Dien Bien Phu Railway Station, which is ideal for those looking to explore the region by train. The railway station offers connections to major cities in Vietnam, providing a comfortable and scenic way to travel. Whether you're heading to Hanoi or Ho Chi Minh City, the railway station is a convenient starting point for your journey. With its proximity to both the bus and railway stations, Long Giang Hotel ensures that you have easy access to various transport options, allowing you to explore the city and beyond with ease.

      A Gastronomic Delight in the Vicinity

      Long Giang Hotel is surrounded by a plethora of delightful dining options, ensuring that guests can indulge in a gastronomic adventure without having to venture far. One such option is Thaisphere Restaurant, located just a stone's throw away from the hotel. This charming eatery offers an array of delectable Thai dishes, prepared with the finest ingredients and authentic flavors. From fragrant curries to spicy stir-fries, each dish is a testament to the culinary expertise of the talented chefs. Another must-visit restaurant in the vicinity is Dan Toc Quan, renowned for its traditional Vietnamese cuisine. Here, guests can savor mouthwatering pho, crispy spring rolls, and other local specialties, all expertly crafted to tantalize the taste buds. With these exceptional dining establishments just a short distance away, guests of Long Giang Hotel can embark on a culinary journey like no other.

      Shop 'til you drop at Tien Loi Computer Center

      Located just a short walk from Long Giang Hotel, the Tien Loi Computer Center is a shopaholic's paradise. This bustling shopping landmark offers a wide range of electronic gadgets, accessories, and computer software. Whether you're in need of a new laptop, smartphone, or the latest video game, you'll find it all at Tien Loi Computer Center. The friendly and knowledgeable staff are always on hand to assist you with any queries or recommendations. After a day of shopping, you can unwind at one of the nearby cafes or restaurants, or simply head back to the comfort of Long Giang Hotel to relax and recharge for another day of retail therapy.

      Affordable Luxury at Long Giang Hotel

      Discover the perfect blend of comfort, convenience, and affordability at Long Giang Hotel in Dien Bien Phu, Vietnam. With an average price of just $18 per night, Long Giang Hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Dien Bien Phu, which stands at $24, Long Giang Hotel provides an incredible opportunity to experience the city without breaking the bank. Despite its affordable rates, this charming hotel doesn't compromise on quality or service. Guests can expect well-appointed rooms, modern amenities, and warm hospitality that will make their stay truly memorable. Whether you're visiting Dien Bien Phu for business or leisure, Long Giang Hotel offers a range of room options to suit every traveler's needs. From cozy single rooms to spacious suites, each accommodation is thoughtfully designed to provide a comfortable retreat after a long day of exploring the city's attractions. So why wait? Book your stay at Long Giang Hotel today and enjoy an unforgettable experience at an unbeatable price.





      A Hidden Gem in Dien Bien Phu: Long Giang Hotel's Stellar Customer Reviews

      Nestled in the heart of Dien Bien Phu, Long Giang Hotel has garnered an impressive reputation among its guests. With an overall rating of 6.5, this hidden gem offers an exceptional experience that goes beyond expectations. One of the standout features of Long Giang Hotel is its unbeatable value. With a rating of 6.7 for value, guests are delighted by the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply seeking great value for your money, this hotel is a perfect choice. From the moment you step into the hotel, you will be greeted by warm smiles and attentive staff who are dedicated to making your stay as comfortable and enjoyable as possible. Cleanliness is another aspect where Long Giang Hotel truly shines. With a rating of 6.8 for cleanliness, guests can rest assured that their rooms will be immaculately maintained. The hotel's housekeeping team goes above and beyond to ensure that every corner of the hotel is spotless. The attention to detail is evident in the pristine condition of the rooms, bathrooms, and common areas. You can relax and unwind in a clean and hygienic environment, allowing you to fully enjoy your stay at Long Giang Hotel. Conveniently located with a rating of 6.8, Long Giang Hotel offers easy access to the city's must-see attractions, making it an ideal base for exploring Dien Bien Phu. Whether you want to immerse yourself in the historical sites or experience the local culture and cuisine, you will find everything within reach. The attentive and knowledgeable staff are always ready to provide recommendations and assist with any travel arrangements, ensuring that you make the most of your time in this captivating city. Long Giang Hotel's outstanding staff performance is another reason why guests keep coming back. With a rating of 6.8 for staff performance, the hotel's team goes above and beyond to create a memorable stay for each guest. From the warm welcome at check-in to the personalized service throughout your stay, you will feel valued and well taken care of. The staff's genuine hospitality and willingness to assist with any request or inquiry contribute to the overall exceptional experience at Long Giang Hotel. With its exceptional value, impeccable cleanliness, convenient location, and outstanding staff performance, Long Giang Hotel is a true hidden gem in Dien Bien Phu. Book your stay now and experience the warm hospitality and top-notch service that has earned this hotel its stellar reputation among its satisfied guests.

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      Amenities and facilities

      Review score5.6

      Facilities

      Languages spoken
      • English
      • Vietnamese
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Hot tub
      • Karaoke
      • Massage
      • Nightclub
      • Sauna
      • Spa/sauna
      • Steamroom
      • Tours
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Coffee shop
      • Kitchen
      • Poolside bar
      • Restaurants
      • Room service [24-hour]
      • Shared kitchen
      Swimming & soaking
      • Hot spring bath
      Services and conveniences
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Lockers
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shared lounge/TV area
      • Shops
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Family/child friendly
      • Family room
      Access
      • Cat-friendly
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Dog-friendly
      • Front desk [24-hour]
      • Pet-friendly [charges apply]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking
      Sports equipment rental
      • Bicycle rental
      Available in all rooms
      • Air conditioning
      • Balcony/terrace
      • Desk
      • Free bottled water unavailable
      • Internet access – wireless
      • Mirror
      • Satellite/cable channels
      • Telephone
      • Toiletries
      • Wake-up service
      • Wi-Fi [free]

      Location

      518 Vo Nguyen Giap, Dien Bien Phu, Dien Bien Phu, Vietnam, 28000

      Good6.8

      Location

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00
      Getting around
      • Airport transfer fee0 VND
      • Travel time to airport (minutes)10
      Extras
      • Breakfast charge (unless included in room price)25000 VND
      The property
      • Number of bars/lounges1
      • Number of floors9
      • Number of restaurants1
      • Number of rooms 22
      • Year property opened2015
      • Most recent renovation0
      Parking
      • Daily parking fee0 VND

      Reviews of Long Giang Hotel from real guests

      Provided by verified guests of

      Agoda logo
      6.7

      Good

      • Cleanliness score 6.8 out of 10 and is a high score in Dien Bien Phu
        Cleanliness6.8
      • Facilities score 5.6 out of 10 and is a high score in Dien Bien Phu
        Facilities5.6
      • Location score 6.8 out of 10 and is a high score in Dien Bien Phu
        Location6.8
      • Service score 6.8 out of 10 and is a high score in Dien Bien Phu
        Service6.8
      • Value for money score 6.7 out of 10 and is a high score in Dien Bien Phu
        Value for money6.7
      High score for Dien Bien Phu
      Rating
      9+ Exceptional (0)
      8-9 Excellent (0)
      7-8 Very Good (0)
      6-7 Good (0)
      <6 Below Expectation (1)
      Guest Type
      Showing 1 review
      2.0
      Lorena from Argentina
      Group
      Deluxe Double Room for 2 People - Smoking
      Stayed 1 night in June 2016

      Worst hotel ever”

      This is the worst hotel where i have been during my 5 months travelling around asia. Really. The staff is very unfriendly,they dont speak english and they dont make any effort to try to help and understand you. It seems that they hate tourist really. The hotel is very unclean,you can see trash everywhere. We asked to them to call a taxi for us for the following day at 5 am,and when we woke up that day nobody was at the recepcion,so we have to go to the bus station walking.. Ahh,and one of the recepcionist who has "face of i dont want to be your friend" following us with his car saying that we have to pay ,when we have already pais through agoda. Really if you want to have a good time not stay here.. We are extrenely disappointed about this place and we dont recommended it. During nights they do karaoke(very strange) so you wont be able to sleep at all...

      Reviewed June 13, 2016

      Dear Lorena, Thank you for your feedback. I sincerely apologize for the problems you encountered during your stay here. This is not a comment that we want to meet, I guarantee that I will take a look at each of the points you have raised. If so, I would like to learn more about how you feel here, to better understand how to improve the quality of service and hospitality for you and your clients. Thank you for choosing our hotel, we hope to have another chance to serve you well. Love,

      Responded April 26, 2017
      Long Giang Hotel

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