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I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!

This hotel that opened for the Chicago World's fair in 1893 sits in the heart of Chicago's downtown (the Loop), with beautiful views of Lake Michigan, Grant and Millennium Parks, and the Buckingham fountain that is right across the street. Given the prime location, you would think it would long ago have been replaced by a post-modern resort that would cost several times as much. Instead this capacious hotel still sits in a much more appealing location than the more famous Palmer House, and seems to get by filling rooms with deals like the one I found on Agoda. Sure, our room didn't face the Lake, but we could still see it through the bay window that all rooms seem to have. The room itself was clean and well appointed. I would have preferred two queen beds to the two fulls that the room included, but the mattresses were comfortable and the bathroom was surprisingly spacious for a room in a large metro downtown. The staff was uniformly cheerful, pleasant, helpful and patient. The TV allowed us to stream a movie from a laptop through an HDMI cable that I always carry for that purpose. (This is not a given.) The hotel is huge but didn't feel close to full. For example, elevators always arrived promptly, the lobby always seemed to have room when we needed it. One thing we enjoyed (though others might not): The clientele of the hotel felt rich and varied; this is not a tony preserve of the elite. Negatives: The room smelled a little musty till housekeeping (quickly and politely) replaced the filter in the air conditioner. One day the chambermaid took our towels and didn't replace them. I had to call housekeeping twice before replacements were quickly and apologetically brought to the room. The carpet in the room feels too cushy; I had to lift my feet a bit further off the ground than I am used to in order to avoid catching my sole on the carpet. None of these really bothered us. (OK, the second phone call to housekeeping did annoy me.) For rooms this nice in a location th

I booked this hotel because everywhere I normally stay was sold out and I found a good deal. I was really pleasantly surprised - the St Jane is a gem. Beautiful, large rooms that are tastefully decorated and very welcoming staff. A few minor issues - my room wasn’t ready for check in, housekeeping could have been a little more detail oriented with things like folding towels and hanging robes, the lighting in the room is a little tricky to figure out... but overall was really impressed and would stay here again. Super close to Millennium Park and the riverwalk.

I came to USA for business trip to Grand Rapids, MI. So this is one of the nearest Big city from there, so I came here. For the trip, I read throu "Lonely Planet: Eastern USA", and they recommend ONLY this hotel for visit on Chicago. That is the most reason why I choose this hotel. Cause this hotel was founded late of 1800s, so it has more than 120 years of history. Inside the hotel I felt that kind of OLD things like, really small check-in counter, classic feeling elevator - I think they changed the door from frame style that we can see from the Al Capone style old movie :p The room looks modern style, but from the High Ceiling, I can feel really comfortable. It's because long time ago, there was not good Air-conditioning system, that's why they built it like this way. The bath room looks old style but clean. They using all the stuffs from KOHLER. Nice ;) The hotel Location is also really GREAT. You can go anywhere from this spot to the Downtown area by walk. And you can surprise that they have really NICE Gym facility in the hotel!! You can enjoy it while you stay. No swimming pool - but I can accept it.

The staff was the highlight. Maisha, the front desk person, was most helpful - even before we arrived - and remembered my name and specifics when I called the morning of. She volunteered that my room was ready for me - at 8:00 am - much to my surprise! The staff was friendly and helpful - even after I suffered a rather severe cut on my foot in their room. The rooms were nothing special - the couch was tattered - the amenities out-dated; but the proximity to the park and the loop was worth the trade-off. The rooms do not have Wi-fi - making computer access inconvenient...although they did provide two pc's in the lobby for public use. Overall - we tremendously enjoyed our stay - mostly because of the amazing timing of being in Chicago - on the lake front - the night Barack Obama was elected!!

Great staff. Convenient location. Well kept and updated. Good food at the restaurant and neighborhood -- generally speaking, yummy food around Chicago! Room very clean -- service a bit slow, but perhaps low manpower? Still, nice and clean. $16 Urban fee was a bit much -- that is, in-room espresso machine was wonky and made bad coffee (an upgrade would be good); we didn't use the gym (lots of walking to do and places to see in Chicago to get one's exercise); didn't want to keep taking small bottled water due to plastic waste; local phone calls not really a big deal in today's cellphone world; access to printing/business center not very useful, either; wifi a definite must, so that's something positive! Again, no issue with additional cost, but I think $15/$16 is a bit much on a daily basis. Parking is approx $22/day, if you have a car. Overall a good hotel; minor adjustments, but I'd say better than the alternatives in that area. I would definitely come back.

Our stay at the Radisson was excellent. Couldn't really fault any part. Upon checking in the staff asked if we wanted to upgrade to business for our stay which was reduced to $40 per night (from the standard $75). We decided to do it and it was the best decision we made. The breakfast and evening drinks by far covered the cost. The concierge was very knowledgable and not pushy at all. The location was great, we could pretty much walk anywhere we wanted to go and if we couldn't there was a taxi rank outside. Used the gym every day we were there, it may have actually been better than our gym at home! So very happy with the stay, definitely a 5 star experience.

Elevator upgrades in process. The remaining elevators are inadequate. This is understandable, however the staff and hotel management have appeared to make minimal effort to mitigate the deficiencies. For example, the housekeeping staff was telling the guests in the middle floors (of 38) to push both buttons and take rides up so that they can be more likely to get into a car. This resulted in the already overloaded and extremely slow elevators stopping on many floors where there was nobody present., Making them even slower. Also they could have done something like add on extra porters and offer a baggage service with the tip prepaid because I many occasions I entered an elevator that Had 80% of the floor space for luggage instead of people. It was very unpleasant people were angry. Some of The fixtures in the rooms were very dated and in need of repairs. A few of the staff acted like they were doing you a big favor if you asked a question. Most were pretty good tho.

The hotel is 10 minutes walk from S. Michigan Ave so is very handy for a good range of tourist and business venues. It is reasonably priced compared to many others in the area, but clean, comfortable and I had a spacious room. A little wear and tear showing in the bathroom, but it was kept very clean. Breakfasts in the restaurant seemed to be a bit pricey and the menu didn't suit me (high calorie!) but there are plenty of places (including two within the same block of Dearborn) where you can buy breakfasts or other meals. The hotel doesn't offer a deal including breakfasts. I booked a deal including breakfast through Agoda, to be told when I got there that this was no longer available, but the reduced price the hotel offered left me more than happy.

I was please that I checked in early and how polite and helpful the receptionist and the concierge were. The hotel was lovely, decorated lovely, and had a great atmosphere. The cocktails were great and the fresh cup of coffee in the morning was a great touch. With all this greatness I was very surprised to find 3 flaws. Once I entered my room upon checking in, I found a dirty pair of socks on my floor, and then use toiletries in the bathroom, it wasn't just the fact that my room wasn't tip top condition, it was how I was treated. Yes, the receptionist apologised, and I was give two free drinks at the bar, but I thought the way I was treated wasn't great, no assurance was made or a check of my room was offered.

I traveled to Chicago with four friends for a 4 day trip. We did not know anything about this hotel before and booked it only because it was cheapest. It turned out that it was quite a perfect choice. The beds are quite clean and comfort, and the hotel is near several famous attractions like the Art Institute, Skydeck, Shedd Aquarium and Field Museum. It's also near the Michigan Ave (perfect place for shopping). We added a rollaway bed since there are five of us. It costs 20 per day.

I stayed here for 5 days and 4 nights with my boyfriend. I like it because it’s very close to everything. I noticed that they don’t have reviews that much, to be honest, it’s very cheap but worth it. I mean, I only paid for like 50-60usd per night and I’m right in the center of the city, walking distance to the orange line, millenium park, target, walgreens, cafes and restaurants. It’s like the perfect location. Our room has a very big bathroom, nice bed. It has a big fridge, has oven, had our own utensils. It’s complete! If I’d go back, I definitely know where I wanna book again ;) PS. Oh you just have to throw your own garbage and they don’t clean and change your linens and towels everyday but it’s alright. Plus when I booked it to “Pay at the hotel” and they approved my booking like a couple of days before my arrival, I had an additional fee for the tax and the cleaning which was like 90$+. That was just the only thing that bummed me 😕

This is a unique hotel as per it's location on the top floor of the Stock Exchange Building. Clearly there is a "corporate" feel to the place. Finding room is not self evident, but very intriguing via two lifts, and hotel staff/building security is very friendly and happy to give directions. Once in your room the stunning vista of downtown Chicago from your "picture" window excites and exhilarates! The couch in front of this window invites one to sit and contemplate the city with a beverage of choice. (The room is equipped with tea and coffee, as well as bar facilities.) The bed is remarkably comfortable and adorned with enough pillows for a small army. The spa facility gets high marks with a pool large enough to actually swim, and large whirlpool with strong jets, and both steam room and dry sauna. Those intending to work out during their stay will not be disappointed! Location within the "Loop" could not be better for discovering downtown Chicago. This hotel is my first choice for any return visit to the "Windy" city!

Overall, we enjoyed our stay at the Club Quarters Central Loop Hotel. We included a dinner at the Elephant and Castle Pub, & while the food was not superb, it was good enough and our waitress was attentive without being pesky. We enjoyed the lobby/gathering areas for leisurely chatting. It would have been nice to have the coffee/espresso machine on the ground level working -- that disappointed all four of us. I was the only one to use the exercise facilities; I had to adjust my workout significantly when the first elliptical machine was mechanically flawed (missing some part so that the action was like a mechanical bull ride!) and the second machine did not turn on at all. The third was useable but not program-able. I was greatly disadvantaged by no clock in the area. Staff people were cordial and helpful. We would stay again and have a plan for requesting a more spacious room.

My wife and I were in town for a convention/business meeting; all of the other convention hotels had already been booked, so we took a chance on the Hotel Monaco and had a fantastic stay. The location is fantastic, on the north end of the Loop, within easy walking distance of the CTA and Metra (headed south, Millenium station - Ogilvie station, which heads north, is farther away and probably requires a cab ride). The staff were great - everyone was very polite, friendly, and courteous. The room was well-maintained and clean. The one problem we had was that the room thermostat was difficult to use, and it was a bit chilly. Otherwise, no complaints.