Los Angeles Adventurer All Suite Hotel

Well i asked them to fix my tv as it didnt turn on.. fix the fridge which didnt work. I did have a do not disturb sign on the door so maybe thats why it never got fixed but wouldnt hurt for thek to let me know? Not crying for a refubd didnt really care.. photos show a bar which has actually been closed for years no atmosphere and full of crackheads. But hey it didnt cost much..maybe you get what you pay for??? Never write reviews but felt i have a civic duty in this case. P.s the staff were actually really nice

The price was great and location was not too bad. I like all sorts or people and ways of life so the atmosphere and people were great. Checked out early and forgot my phone charger in the room. When I came back to request it she said there was nothing she could do because my name was not on the room. I had paid for the room but my partners name was on the room and he had already left to the airport. I let night manager know and she did not care and said he would have to come back for it because his name was on the room. I find that hard to believe since I was on the room as a guest which should have shown up when she checked the name. I even said what it looked like and where it was plugged in and if she could just get it for me. She still would not budge. It’s really sad with the exception of the night manager it was a very nice stay.

I had a situation where the manager, instead of looking for solutions, behaved discourteous, rude and without any knowledge in costumer service satisfaction. I do not recommend this place by any means.

Wifi was too weak to pick up in room. Television kept freezing and I couldn’t watch anything. Shuttle bus was broken and couldn’t use it. Staff were unfriendly and unhelpful. They were not interested in rectifying any of these things, or offering assistance with alternatives.

We can not fault this place. ticks all the boxes , excellent food in restaurant and they serve room service. lots of free food and drinks available all day and free transport to beach and airport. what more could you ask for. Cant wait to come back again , thanks guys

Pool was great, location and shuttle to and from LAX made trip convenient, great value, food and stores nearby to accommodate all budgets, just loud music and lots of fun party-goers from the LA area too so it's not quite but offers too many benefits to pass up. They are super conscious of safety and security, so it's a win overall. If you want a more business focused hotel stay in a traditional setting, there are other options - but this is like an adult hostel close to LAX with perks on a budget.

Cheap enough for one night. Lots of tourists were here. The pool looked nice but there were two babies in it and they can't control their bowels. Free breakfast muffin was great but I also had a full breakfast for about $10. It was very very good. For dinner I had grilled chicken sandwich it seemed greasy but the fries were good. I was worried about room security when I went out but nothing happened. Free shuttle to the airport was timely and had a good driver. I checked out at 8pm and had to pay a full might. Some places will charge half. Bath towels were small and not absorbent. Shampoo and soap in dispensers.

The place worked for me at a good price. The morning lady at front desk was the rudest woman I have ever spoken to. The girl who checked me in was awesome. You need to get that other one out of customer service.

The whole experience was too bad to be true. First thing u can smell is drugs all over the hotel premises. What kind of staff are u even human? There was one African American lady she called herself the manager she was the rudest of all she treated me and my mother like piece of shit. We kindly asked if we could keep our bags for a few minutes at the reception to get something from the grocery store. Their lockers were broken and while another lady staff agreed to keep our bags for a few minutes she completely refused. Her tone and her face expression was so scary she looked like she was going to kill us. And we our tourists it’s our first time to be in LA. SO OBVIOUSLY THAT IS THE IMPRESSION WE WILL KEEP FOR THE REST OF OUR LIVES IS THIS WOMAN’s FACE AND HOW SHE TREATED US WITH DISRESPECT. LA MEANS THIS ANGRY BLACK WOMAN. Does customer service even exist in America? I’m sure when you people go to Asia and you are treated with so much respect as guests you don’t want to go back.

They claim to have a shuttle service from the airport. After waiting more than an hour (I had called before) I decided to take an Uber. When I explained what had happened, the hotel's answer was that the service is "an extra", not an obligation. Then I asked about the bus that makes excursions. They called, supposedly fixed everything, with the small detail that the bus did not pass through the place or the time they indicated. When I called to claim and see how they solved the mistake (for which the hotel charged a commission of US $ 12) they told me that "the shuttle was not waiting to see what I was doing". I lost at least three hours. The front desk staff, with the exception of two people, could be defined as poorly educated. I would never go back or recommend it.

They charged me $ 35 deposit and to this day they did not give me back, This is because I made a pre-paid reservation on the website.In my room was leaking water well on top of my bed it was raining inside my room.

I didn’t find any con’s. It was all round great experience. Room’s clean, Heated pole, tiki lounge, restaurant great place

On several occasions I was confronted by staff, management, and owner; relating issues concerning my dogs, your staff had all the documentation supporting my dogs were ESA animals. During my stay I maintained my room and cleaned behind my ESA, we did not present a problem, however staff, management, and owner; discussed my residency with other guest violating my rights to privacy, potentially threatening my safety. I was often CONFRONTED by location manager Sommer who would challenge me about LAWS citing the residency law is 28 days then she changed it to 21 days. I sent you an email with that law on Nov 6, 2016, and your staff began evicting me at 6 am citing plumbing issues. I lost wages for 3 days during the last break and I have lost 3 days since this latest eviction. I earn $150 per day! Then you offered me employment, which now makes this EMPLOYMENT DISCRIMINATION you offered me $20 per hour, any shift then began cursing at me, citing my room had a smell, and calling names.

I really like this hotel it was very nice and spacious the staff was friendly and very helpful they offer a lot of stuff in their facility and meeting the other guess was a plus as well. I have found a new place to stay when visiting Los Angeles

I was cursed out and refused access to my medicine by Angel the front desk employee. I explained how it was illegal and I was going to complain, she called security and tried to have me kicked out for no reason. When that didn't work she called the police and made a false police report about me having a gun. She then gave access to my room to some guys who came in, stole my money and minibar items. I had to change rooms twice and didn't get an ounce of sleep, as I was harrassed and followed by those same guy. They then attempted to blackmail me after hacking into my laptop. I've never been treated so poorly in my life!

started off great but when I had to book a 2nd room for family visiting. at first the room rate was like usual, but as soon as I went on to book the additional room the room rates more than doubled the normal rate and have not returned to earth from thier horribly high elevation. 2nd my reservation was not on the computer so I was forced to make an entirely new booking, this also increased the rates because I was now on the "Walk-in" rate. 3rd- after finally booking, re-booking, and checking in, I was given the room keys for the 2nd room. I unloaded the vehicle (which I couldn't find parking on the property for what-so-ever, and had to park on the street behind the property. where I had to move by 7am for street cleaning). after lugging all the luggage is stairs to the new room, we opened the door and it was in shambles. the room was under construction. so I went back to try again. got new keys and a new room and began moving to the opposite side of the property (again upstairs) to open the door and low-and-behold... A room that hasn't had turn down service since the Nixon Administration. so strike two! try again. at this point, needless to say, I'm a bit upset. so... a new room, new keys and a guarantee that the room is ready. Wow. it was. after this whole ordeal I requested to speak with a manager, to explain the fiasco as well as the frequency of my visits, requesting some sort of compensation for my... (let's call it) "Pain & Suffering" or just a Headache. this is when I decided to move my 2 rooms to another facility. the young black woman working the desk was beyond rude and disrespectful (same one that had the same attitude on a previous incident about the gate and unworking keys while blocking traffic, in my past review) she refused to call a manager or supervisor and said to just go back to my room and ask someone else that works there that isn't on her shift cause she's busy(with nobody else in the lobby or any phones ringing or anything of the sort). so r

It was an excellent stay for two nights, but my impression was not that good to stay with my kids, eventually, I felt staff was very good and responsive to my questions. Room were good except those floor mats :D.

Would not let me check in. Cause my partner had a local Id card. And I still have not received a refund for the denial. Horrible customer service!!!! I will write a formal complaint to corporate offices of all businesses involved!!!!!

Place feels like the land that time forgot. Very dated room with cockroaches in the bathroom hiding in the taps and behind the toilet paper roll. I have never stayed in such conditions before, but the bed was comfy and sheets clean. Other guests don’t give a f@@k about noise and if you’re a light sleeper you’ll wish you hadn’t stopped here. It’s cheap for a reason. Saying that I slept well and enjoyed a couple of cans of pop from the vending machines outside. I was never going to eat here or drink at the bar. I didn’t enjoy the smell of weed around the pool area, but others might. I won’t stay here again because It’s not really local to anywhere except airport and car rental places.

After staying there several times before, this hotel told me on Nov 16, that per policy they cannot rent out rooms to locals. After explaining to the front desk staff that I had previously stayed with them several times before for several days at a time, the girl Bianca at the front desk said "I dont care, you cant stay here now" and proceded to throw my I'd at me. When asked for a supervisor, I once again was told there was no supervisor. This place is beyond any positive feedback. They are absolutely rude and extremely unprofessional. I am currently homeless with 2 small girls and had to sleep in my car because the staff at this hotel decided to change policy on me while being rude and disrespectful. Never again, and I hope this whole agency stops working with this hotel. This place needs to be shut down. All the staff needs to he replaced, and the supervisor needs to take some hotel management classes. I will be letting everyone to stay away from this place.