"the staff was friendly and their services are good."
Ho - December 24, 2019
Very good package, including night theme park, nice staff, thumb up for this hotel, value for what your spend
mohd | March 3, 2020
The staff was friendly and their services are good, they still can recognize me after 1 week visit.
NORIA | February 28, 2020
the staff is helpful and friendly thus it was a pleasure experience stay in the hotel
Jong | December 4, 2019
The staff including the security guards are very friendly and helpful
Wai L. | December 29, 2019
Very close to the Lost World of Tambun with friendly staff.
Azizah | January 5, 2019
Nice hotel, helpful staff, room is clean, easy for parking
Siunam | September 24, 2019
Free Wi-Fi in all rooms!
Hot spring bath
|Value for money||7.6|
|Nearest airport||Sultan Azlan Shah Airport (IPH)|
|Distance to airport||8.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Sunway Lost World Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunway Lost World Hotel has a car park available for guests. Parking is free for guests.
Breakfast is offered at Sunway Lost World. Breakfast is included with all room types, free of charge for all guests.
Sunway Lost World has many in-house restaurants for hungry guests to dine-in. Lost World Kebab, Kukuntalu Hawkers, Postcard Lounge, 1901 Hot Dogs and Dulang Tea House offer an extensive range of cuisines for you to choose from. You can also delight yourself with their tasteful " la carte menu option.
On-site venues and convenient event services make Sunway Lost World an ideal choice for hosting events such as meetings, conferences and seminars. The business venues at Sunway Lost World come in different styles and sizes to accommodate you and your guests.
Interested in hosting a business event? Let Sunway Lost World know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
Sunway Lost World Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Free access to night park esp hotsprings."
March 16, 2020
"Great location and great value for money."
February 7, 2019
"Staffs are very helpful and friendly."
February 18, 2020
Situated at the foot of ancient limestone hills and cocooned within lush greenery, the Lost World Hotel offers the perfect respite for our senses. This perfect holiday destination offers cosy, kid's friendly and comfortable rooms that are equipped with Free Wifi access. The only Hotel in Malaysia that offers complimentary breakfast at Garden Terrace and access to the Sunway Lost World Hot Springs & Night park. Just a stone away is Sunway Lost World of Tambun theme parks that offer awesome memories with loves one making it a vacation on a lifetime.
Lost World of Tambun
Lost World of Tambun in Ipoh is your ultimate Heaven On Earth destination, and widely regarded as Malaysia's premier action and adventure family holiday destination. This family destination wonderland is cocooned by lush tropical jungle, natural hot springs and break-taking limstone hills provides non-stop fun with its 10 amazing attractions featuring the longest Adventure River in Malaysia in its water park, adventurous excursion at Adventure Park, a thrilling Tiger Valley with, majestic tigers, sipping the famous Ipoh White Coffee with silky smooth Tau Fu Fah at Ipoh Street, plus a Petting Zoo, where children and adults can interact with a large variety of animals including giraffes, zebras and hippo in their natural habitat.
The action and adventure continue after dark with the Lost World Hot Springs & Night Park. Lost World Of Tambun transforms into relaxing atmosphere where visitors can soak in 13 different rejuvenating hot spring pools containing 1 million gallons of hot springs water daily complimented by the backdrop of 400-million-year-old limestone featuring lush tropical jungles. Visitors can also get up close-and-personal with nocturnal wildlife at the Petting Zoo by Night, and marvel at our Luminous Forest, an enchanted forest illuminated with otherworldly flora and fauna, a home to our Malayana tribe.
"Good points: Hotel is exceptionally clean."
February 18, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Sunway Lost World Hotel
Show reviews that mention
HOT SPRING & SPA TREATMENT AND RELAXATION, COME BACK ”
Dated of stayed : 31.10.2017 to 03.11. 2017 (4 days and 3 nights) Classical Double Room No. 105 This is my second time here, the first from July 19, 2017 to July 21, 2017 Easy to get a shuttle transfer. I have booked a Classic double room and once confirmed, I will email it to firstname.lastname@example.org (excluding public holidays and schools closed on Tuesdays), shuttle service from Ipoh Train Station to Lost World Hotel . They provide shuttle service but need to pay after check-out at the counter. Easy shuttle service from Ipoh Raiway Station to the Lost World hotel is only RM 8 including luggage a adult only 30 minutes to arrive. During the stay, they gave us coupons for 2 adults (4 days, 3 days), including free access to the hot springs (6 pm to 23 pm), free breakfast, 15% discount on crystal and spa, 10% Night Park admission tickets, 10% discount Lost World of Tambun admission tickets, My room is clean, comfortable and relaxing. Friendly staff, especially Mr.Mac Loh & Ms.Shelina and Shuttle driver Mr.Shan & Mr.Kharaljit. I am here to relax, the most important thing is to treatment my body in the hot spring pool, I just came back from China, their weather is winter, so cool, I was injured. So the most important thing that I come here is treatment. After treatment, my body is good. I will come back again. Contact : - Lost World of Tambun Theme Park Operation Hours Weekdays : 11am to 6pm Weekends, Public Holidays & School Holidays : 10am to 6pm Close on every Tuesday (except public holidays and school holidays) Lost World Hot Springs and Spa Night Operation Hours: Daily: 6pm to 10pm Ms Sujatha (Shuttle transfer) (Sales And Marketing Department) Sunway Lost World Hotel Sdn Bhd No 2, Persiaran Lagun Sunway 1, Sunway City Ipoh, 31150 Ipoh, Perak Darul Ridzuan, Malaysia Tel: +605 5408888 Fax: +605 5408930 DID: +605 5408888 ext 8802 Ms Sujatha
Great if you are visiting Lost world of Tambun”
We booked tickets to lost world of tambun and we were planning to also go around ipoh and local restaurants during our first trip to ipoh. What we weren't expecting was that there was no shops, no restaurants, no malls around the hotel. You're pretty much stuck to going to the resort/amusement park across the street of the hotel. You only have the choice of going to Papa Rich if you wanted food or go into Lost world of Tambun for a meal. This was a bit tricky since we booked a room that came with hot spring and night park. By the time we left Lost world of tambun, Papa rich (the one and only restaurant) is closed, the hotel had no room service. We havent had dinner so we ended up ordering from food panda, since it wasn't exactly walking distance to walk in a very dim lit road to get to the nearest mcDonalds. The room was clean, it had a mini fridge. Bathroom was clean, so was the bed. Just had a problem with figuring how to eat if you happen to have dinner beyond 10pm
room 319 ”
check-in was pleasant and fast even though 2 tour buses with students had arrived. the “lost world hotel” has 3 floors. rooms are modern and spacious, no carpet on the floors. single beds are wide; mattress firm and beds come with a lovely soft pillow, beds are made up with sheet and blanket. bathroom has shower only and no grip on the wall to make showering easy for seniors. bathroom tiles were pristine clean, absolutely no dirty grouting! bathroom toiletries consist of 1 small bar of soap and 1 small bottle of body lotion. towels are nice and soft. toilet is a modern european one with a flush button for “small” and “big jobs”. room comes with flat screen tv and writing desk. there is more than enough hanging and drawer space. cupboard have no doors, inside cupboard is a safe. room has no refrigerator. hotel breakfast is across the street. breakfast itself could be improved; it was spartan and the inside surroundings are not inviting for lingering leisurely, however one can eat on the terrace outside where the view is a much nicer. staying at the lost world hotel is a good option; it is everywhere absolutely pristine clean and within 3 minutes’ walk from their attraction park, ideal for families and it is seniors friendly! the “lost world hotel is a complete no smoking zone, however it is very sad that guests staying at the hotel have the very nasty habit of slamming doors
Great value for money.”
This was our 2nd stay at the Lost World Hotel, and we enjoyed it as much as the first. That includes a very clean and comfortable room, free parking, free wifi, breakfast and free entry to the hot springs after 6pm, as well as a 10% discount voucher for entry to the theme park. Great value! As soon as it hit 6pm we were immediately over the road and into the hot springs. Drink plenty of water before you go because the springs are quite dehydrating. It's lovely there, so allow enough time to sit in each pool and really soak up the amazing atmosphere. If the photographer sees you he'll take a few photos which you can buy for 35RM/photo as you exit the park. Breakfast is nice, heaps of variety and is served in the theme park across the road - only a 60 second walk. The room is spacious, clean, comfortable and comes with 4 towels which you're allowed to take to the theme park if you didn't bring your own. When you return to the hotel if you ring reception they'll exchange your towels for dry ones after your trip to the theme park - very considerate. You can't beat the value here. This is the only place I'll stay when in Ipoh.
satisfied! happy kids! will come again!❤👍👏”
smooth n fast check in counter..friendly staff always smile & greet guests..nice, clean & spacious room..good food for breakfast..great water park! kids having so much fun..the management really took care about the cleanliness of all area from the parks,changing area,petting zoo,the cleanest animals park compared as others in malaysia! animals look healthy! congrats to the management! tiger and friends shows are great!as for me n husband,very happy with the first time experience of hot springs lost world..various types of hot pools..congrats once again sunway lost of tambun! definitely will come again! ❤👏👍
Better than expected ”
Me together with my girlfriend and a friend couple, it is very cheap for a theme/water park hotel, Great staff attitude and service, location is good because our main purpose is visit the lost world water park, Clean, huge room for that kind of pricing, well I'm actually comparing with other theme park hotel. Free breakfast, and talk about the breakfast, for that kind of price, again, because I don't wan other over expected because of my review, it is great, buffet breakfast, very satisfied. I very very recommended anyone who wan to visit Lost world water park, just choose lost world hotel, save your time trying to research on other. P.S. ** This review is base on what I've experienced, I'm not taking any responsible if any travelers experiencing a different kind of things.
Not bad for family vocation. The breakfast restaurant is far away from the hotel. Not suitable for elderly to walk there. We have to pay extra RM1 just to park our car nearer to the restaurant. Suggest to give free parking at the lost world recreation centre for those who stayed in the hotel. We are regretted that the extra bed requested was not clean and the bed sheet is smell. Staff were polite and a good location for those who want to go for the hot spring in the sunway lost world of tambun
We experienced a very comfortable stay at this hotel with large room and fast internet connection. The hotel is also near the "Sunway Lost World" water theme park where the rest of the family especially children can spend their day there and do a lot of interesting activities. During the night of our stay, the hotel also provide us free entrance to the "Banjaran Hotspring" pool where we can relax and enjoy ourselves.
Enjoyed our holiday at Tambun”
Stayed 3 days 2 night at Tambun Lost World Hotel, our room comes with free breakfast and tickets to Lost World Hot Springs & Spa By Night. The check in was fast, staffs was friendly and helpful. Room was clean and had all basic amenities. The rooms was cleaned daily thank u the house keeping. Breakfast was fair enough staff working there really did a good job in cleaning and finding us a place to seat with the school holiday crowd overwhelming. The theme park was awesome!! The mini Amusement Park, Petting Zoo, Tiger Valley, Tin Valley, Hippo Kingdom Water Park and Hot Spring Night Park it was all in all fun and full pack activities and enjoyment. My kids really enjoyed themselves its not only for the kids the whole family had fun. The new attractions Luminous Forest and the Malayana Shows was amazing not to mention the eye catching Flaming Percussion Show which was extraordinary. Overall we had a wonderful holiday!
Best value for money in the luxury hotel category.”
Very happy with our stay at this hotel. Perfect for taking the kids across the road to the theme part "Lost World of Tambun" What I liked about this hotel is that they give you free entry vouchers to the hot spa next door to the theme park RM 15 p,p value. A must see and relax. Discovered the hard way (too late)that is was still cheaper to buy tickets online for the actual Theme park itself though, even though they gave us 10% discount vouchers on arrival which was disappointing. The ladies at reception even gave us vouchers for a free mocktail at the club next door which made for a refreshing drink after enjoying the hot spa. Upgraded us on request to a slightly better room which was nice.
Great view with spacious room for your family”
Reception was fast and easy. No hassle and done within 5 mins upon arrival. Room was spacious and equipped with all basic amenities. The view of the hotel (hill view) looks upon the Lost World theme park and the famous Ipoh hills. The nature colors helped me go into relaxed mood and ready for family day. Room was clean and nicely presented with a large King sized bed. Ease of food access with a restaurant at the ground floor. Only thing is the room had some cigarette odor which I am sensitive to. Even the hotel is a smoke free hotel, some other guest were irresponsible and smoke along the corridor and caused the air cond vent to be effected. Bad ventilation for myself and baby. Perhaps the hotel can install smoke detectors in every room and corridor.
very friendly staff, clean room, my kids very enjoyed the water park, tiger show and overall experience at Tambun was good. But too expensive when dine in at Ipoh Street stall, since all visitors were not allow to bring our own foods, thus Tambun Lost World should not charged too expensive on the food. However, the staff at Garden Terrace Restaurant gave us special treat, he only charged us extra one pax instead of 4 kids of my family.
Fantastic 3 star hotel”
i find the location quite odd. the best thing about the lost word hotel is it's right next to the lost world theme park. there's a drive-thru mc donalds just opposite the road, and a hypermarket (giant) about 10 minutes walk away. but apart from that, tambun is pretty much isolated, and it's quite a distance from ipoh. however, being isolated has it perks; nice view (surrounded by hills), no congestion and crowd, and fresh air. also, the hotels provides a pair of tickets to the hot-spring for every night we spent. the rooms deco is sparse, but clean and neat (flat 32 inch tv, but no mini freezer). rooms comes with free wifi, and the speed is good. breakfast is opposite the hotel (in the theme park), and the spread is bare minimum. there are no covers, and if it rains, you'll probably be drenched. however kudos to staff for being helpful, they made up for whatever that is lacking. you can get the reception to call in a cab for you, or a hired minivan if you wish to make a trip to ipoh. overall, lost world hotel is a good bargain, for a 3 star hotel; clean room with complementary breakfast and wifi, what more can you ask for?
Perfect option for Lost World park visitors”
We stayed in the executive suite and it was the perfect option for our family (with small kids). It was spacious (living room with kitchenette, two bathrooms, good size master suite), comfortable and clean. Check-in and check-out was fast...although I would suggest streamlining the check-in info (it was a lot of info to take in all at once). We wanted to stay within walking distance of the Lost World park and this was the perfect option. There are some restaurants on the first floor, but there is the option of walking to McDonalds (6 min) or Giant Super Store (8 min - there is Pizza Hut inside) to grab food or grocery. The staff were friendly and helpful. Although the Lost World Park may be pricey by Asian standards...it is totally worth it. It is clean, well kept, not crowded and very family oriented. So, having a hotel across the street (which provides free tickets for the evening session) was super nice. Our only complaint is that the wifi was weak and did not work a few times. The few times that it rained, it would have been nice to play a few videos for our girls. Nevertheless, our family definitely plan on going back.
Good location, new and clean”
The location was really good to enjoy Lost World Tambun! And there is Unique Seafood restaurant where serves fresh seafood with reasonable price. The room was really clean and staffs are nice. But the room facilities are only what this website mentions here. Too simple for the room rate. (for example, no room service, no fridge etc) We can get much better room in Kuala Lumpur if we pay the same amount of Ringgit Malaysia. Breakfast at Theme Park side. Not in the hotel. So if it rains, you'll need an umbrella. Hotel will rend it to you.
My family stayed here as part of our trip to the Lost World of Tambun. The room was quite big in size and is quite comfortable. The only thing lacking as compared to other hotels is a missing fridge. The staffs at the reception are also excellent. They always have a smile whenever they attend to you which is very good service. All in all, our stay there is really enjoyable and I would definitely be coming back next time with my family.
I would describe Lost World of Tambun is the most relaxing holiday place for a family. Not only the kids get to enjoy, but we, the parents, get to enjoy the BEST hot springs ever each night, together with the kids. The themepark opens at 11am daily, a little late comapred to any other themepark, but it is good cos then we, esp the kids, get to sleep in till 10am (each night we finished off at 11pm frm the hot springs). The waterpark and amusement park are however, a little disappointment as they are alot smaller than what is advertised on the website. But, overall.. I would rate this place 10/10 for a family holiday. 2 nights is sufficient there.. 3 nights max. :)
We check-in around 1540H with our two daughters in Exotic room. The hotel is 6 min walk to the theme park Lost World. Sadly the theme park closes at 6pm so we in a rush to enter all the facilities. Manage to enjoy the waterpark and peeding zoo which closes at 8pm. Overall our stay was marvellous, had great time in the theme park. Breakfast was fine. If want to enjoy fully need to spend two night as the theme park opens 11am-6pm. Entry ticket only valid for one day. Hot spring is a pleasure, during our stay a lot of guest as it was deepavali holiday. Love the fire show as Halloween night. Highly recommend to others. Definitely will come back. Good job Lost World Hotel.
Good location for Lost World of Tambun visitors”
This is a hotel you would stay in if you're in Ipoh to visit Lost World of Tambun. It's directly opposite only about few hundred meters away from the theme park entrance. Our room view faces the theme park and huge limestone hill. Nice view in the morning. Room conditions are very nice because I think the hotel is quite new. Good wifi speed, get's hooked really fast too. Breakfast is the let down. All guests must have their breakfast at Papparich which is within the hotel building. It's not buffet style as the usual hotel and you're only allowed to choose from a fixed menu of about 6 dishes. Free flow of beverage (coffee, tea, juices, etc). Those who prefer soft pillows will love it. It's about 15 min drive from Ipoh town.
A big thanks to our driver Bren for introducing us this hotel”
For the location to us was not a problem as we rent a 11 seated car and also a 4 seated car with driver all the way from Kuala lumpur to Ipoh then last stop at Penang. The driver help us plan the hold itinerary bring us to lots of place of interest. Thanks to our driver as he is very friendly and knowledge he know where all the nice food and place of interest located at which is a big plus help us save a lot of time while visiting and the most important thing is we don't need to do any homework. highly recommend do contact the driver bren (+60143118282) if you need any service for a drive or even to buy the theme park ticket as he can help you purchase with a better price which is much more cheaper compare to the ticket counter. -As for money it is quite value as for the price we pay it include breakfast and also night entrance ticket to the lost world hot spring. - as for the staff we didn't talk much to them as our driver is the one helping us to check in and guide us.