Lotte City Hotel Jeju
Standard Double Room - Room plan Lotte City Hotel Jeju
Lobby Lotte City Hotel Jeju
Swimming pool [outdoor] Lotte City Hotel Jeju
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8.7
Excellent
6.7% this month
/10
(1196 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Paradise Grand Casino320 m
  • Shilla Duty Free Jeju520 m
  • Consulate General of Japan940 m
  • Jeju Halla College1.15 km
  • CHEJU Halla General Hospital1.43 km
  • Cheju Halla University1.9 km
  • Jeju International Airport1.93 km
  • Jeju Jump Theater1.97 km
  • Halla Arboretum2.45 km
  • Jeju Country Club2.45 km
  • Free Wi-Fi

    Lotte City Hotel Jeju

    83 Doryeong-ro, Jeju-si, Downtown Jeju, Jeju Island, South Korea - See map
    "This hotel is placed in the heart of Jeju City and is very close to a lot of restaurants, bus stops and local fan fare."
    Rian M. - April 30, 2016
    Exceptional reputation
    Recommended by 91% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • Free airport transfer

    • Located in heart of Jeju Island

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 190 times | 26 travelers are looking at this property right now

    Property ranking|Compared to 2,717 Jeju Island properties
    See all rankings
    Location score
    9.0/10
    Room comfort score
    8.7/10
    Review score - United States
    8.5/10
    Cleanliness score
    9.0/10
    Better than
    98
    %
    of Jeju Island properties
    Better than
    98
    %
    of Jeju Island properties
    Better than
    98
    %
    of Jeju Island properties
    Better than
    97
    %
    of Jeju Island properties
    Value for money8.4
    Distance to city center5 km
    Location rating9.0
    Nearest airportJeju International Airport (CJU)
    Distance to airport1.9 km

    Rooms available at Lotte City Hotel Jeju

    8.7
    Excellent
    Room comfort & quality
    Deluxe Family Twin Room
    Deluxe Family Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Family Twin
    Standard Family Twin
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Double Ocean View
    Deluxe Double Ocean View
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Family Ocean View
    Deluxe Family Ocean View
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Mountain
    Deluxe Twin Mountain
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    2 Standard Family Twin Rooms for 6 Adults - Same Floor
    2 Standard Family Twin Rooms for 6 Adults - Same Floor
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Triple
    Standard Triple
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Deluxe Double Mountain
    Deluxe Double Mountain
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices

    What people love about Lotte City Hotel Jeju

    • 9.2
      Exceptional

      "Overall is good."

      Peoi L.

      |

      January 2, 2019

    • 9.2
      Exceptional
      Location

      "Caring service, great location, luxurious room with good view!"

      Chung I.

      |

      October 1, 2016

    • 8.0
      Very good
      Staff 

      "the staffs are extremely nice."

      YeYoung

      |

      October 5, 2017

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    More about Lotte City Hotel Jeju

    More about Lotte City Hotel Jeju

    8.0
    Very good

    "the room is spacious, bed is comfort."

    Yuen Y.

    |

    October 15, 2018

    An overview

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    What they offer

    9.2
    Exceptional
    Cleanliness

    "The hotel itself was very nice, clean and quiet and the beds..."

    Michael

    |

    December 25, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    The fitness center is undergoing renovation from May 7, 2019 to September 30, 2019.
    The outdoor pool will be closed for annual maintenance from September 23, 2019 to September 24, 2019.
    The sauna will be closed for annual maintenance from September 23, 2019 to September 24, 2019.

    Reviews of Lotte City Hotel Jeju from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1196)Booking.com Reviews (1919)
    8.7
    /
    10
    Excellent
    6.7% this month
    Cleanliness9.0
    Facilities8.3
    Location9.0
    Room comfort and quality8.7
    Service8.9
    Value for money8.4
    Rating
    9+ Exceptional (310)
    8-9 Excellent (139)
    7-8 Very Good (135)
    6-7 Good (38)
    <6 Below Expectation (42)
    Time of the year
    Mar - May (155)
    Jun - Aug (199)
    Sep - Nov (168)
    Dec - Feb (142)
    All guests (1196)
    All room types
    All languages

    Show reviews that mention 

    Showing 665 verified guest comments
    12345
    9.2
    Exceptional
    Wong from Canada
    Group
    Deluxe Twin Mountain
    Stayed 2 nights in July 2019

    Very clean and quiet room; convenient location with free parking”

    Lotte City is located in the heart of Jeju City, only 15 mins away (taxi ride) from Jeju International Airport. We drove and enjoyed the free underground parking. Room was very clean and well-equipped. Staff was friendly and efficient and speaks fluent English. We needed to head to airport at 5 a.m. and there was 24-hour concierge service; so they managed to arrange a cab to airport for us within 10 mins as we returned the car the night before.

    Reviewed July 05, 2019
    10.0
    Exceptional
    MOHD from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 3 nights in March 2019

    The Best Hotel In Jeju”

    This is one of the best among the best hotel in downtown jeju. Surely u never regret on what u have paid. Everything is good. And sure will come again and stay here for sure. 5 stars to this best facility...

    Reviewed March 23, 2019
    8.4
    Excellent
    DONGHOON from South Korea
    Solo traveler
    Deluxe Twin Ocean View
    Stayed 1 night in January 2019

    Best View in Jeju City ”

    They have the best view in the city, with sea and airport. Location is also good, in the middle of the city and close to everywhere. Loved the pool, which is one of very few in Jeju Island opening during winter time, with hot jacuzzi and sauna. The interior design of the room and facility looked a little bit old, but overall all clean and convenient. Will syat again in the future.

    Reviewed February 01, 2019
    7.2
    Very good
    Peiyi from Singapore
    Family with teens
    Standard Family Twin
    Stayed 4 nights in June 2019

    Very good”

    Pool is quite small, other than the lotte duty free, just small shops ard. Staff's english is quite limited. Washing machine is available but quite costly. Room is generally clean. Plus point is that there r connecting rooms (good for families).

    Reviewed June 07, 2019
    8.0
    Excellent
    Yuen from Hong Kong
    Solo traveler
    Standard Twin Room
    Stayed 4 nights in September 2018

    Standard is not a 4 star hotel”

    When I firstly entered the room, there was some white dirt (? dried toothpaste) on the glass in the toilet. At the same time, there were some sticky stains on the table & bedside table, which was cleanable. Window was dirty, actually you can’t see outside clearly. Anyway, the room is spacious, bed is comfort.

    Reviewed October 15, 2018
    7.2
    Very good
    Joyce from Singapore
    Family with teens
    Special Offer - Standard Family Room
    Stayed 2 nights in March 2019

    Walking distance to shopping district”

    1) it is located very near to the airport and there’s airport shuttle direct to the hotel 2) Walking distance to shopping district 3) Lotte DFS is right below the hotel (the Lotte DFS is always crowded with PRC and price there are in USD iso KRW) 4) Free Parking

    Reviewed March 26, 2019
    9.2
    Exceptional
    jason from Singapore
    Couple
    Stayed 1 night in May 2019

    Exceptional”

    Staff spoke good English. Very friendly.

    Reviewed May 22, 2019
    9.2
    Exceptional
    JESSIE from Philippines
    Group
    Standard Twin Room
    Stayed 1 night in February 2018

    location is great”

    i only book the hotel coz of its brand,i think its overpricing we didnt enjoy the hotel facilities coz of the snow storm during our stay,breakfast buffet are diverse,the good thing in the hotel is the staff they converse clearly and the concierge they are amiable.

    Reviewed February 09, 2018
    9.2
    Exceptional
    Chariz from Philippines
    Family with teens
    Standard Family Twin
    Stayed 1 night in November 2017

    ok hotel but ”

    the hotel is classy and is centrally located. Saw a kpop group when we stayed there. my only complain is the delay in the deposit which i am waiting to be released and credited back to my account since.we checked out on november 29, 2017.

    Reviewed January 24, 2018
    8.0
    Excellent
    KEKSIANG from Malaysia
    Business traveler
    Stayed 2 nights in November 2017

    Proximity”

    Easy access to airport as it takes 5-10mins only. Shopping are within walking distance. However, not exactly right smack in a shopping street. Breakfast in hotel? Unless you are on a diet....poor selections or expect continental spread only.

    Reviewed November 13, 2017
    8.4
    Excellent
    Man from Hong Kong
    Couple
    Stayed 1 night in June 2017

    Excellent”

    Front desk staff was helpful and professional but the housekeeping staff was a little bit rude telling guests to leave at normal checkout time, without knowing a late checkout arrangement had been agreed with the front desk.

    Reviewed July 02, 2017
    8.0
    Excellent
    Siew from United States
    Couple
    Standard Double Room
    Stayed 3 nights in September 2016

    Nice hotel with great amenities”

    The room was spacious and clean. The hotel comes with a lot great amenities. The downside was the pool was closed too early and open late. The location of the hotel is great and next to it is duty free shop. The front desk and concerige was very helpful with a minor language barrier.

    Reviewed September 19, 2016
    10.0
    Exceptional
    Dewi from Indonesia
    Couple
    Standard Double Room
    Stayed 2 nights in April 2016

    Strategic Place ”

    If you not driving a car and mainly commuting by taxi, this hotel is the most recommended hotel in Jeju. Don't take a risk to get cheaper, yet hidden hotels, otherwise you will be taken around and around the streets, ended up paying more for taxi. FYI, taxi and public transportations are so difficult to get from the attraction sites in Jeju. Taxi fee from Lotte City hotel to Jungmun Resort/Seongsan Ilchulbong +/- 30K won, to airport +/- 5K won.

    Reviewed April 22, 2016
    9.3
    Exceptional
    Esther from Singapore
    Couple
    Standard Double Room
    Stayed 3 nights in May 2015

    Excellent hotel”

    Cleanliness, Location, Staff

    My husband and I booked Lotte City Hotel Jeju for our stay in Jeju during our honeymoon. It was an extremely comfortable stay! The room was clean and staff were friendly. We got a corner room with a view of the mountains. Hotel has washing machine and dryer downstairs too. We rented a car for our stay in Jeju and we could park in the carpark for free too. The hotel is relatively new. Will definitely book Lotte City Hotel Jeju the next time!

    Reviewed August 13, 2015
    9.7
    Exceptional
    Angela from Philippines
    Group
    Standard Twin Room
    Stayed 3 nights in December 2014

    5 star in jeju”

    staffs, food, laundry

    Staffs here are very hospitable and they will help you with anything they can. One time, I had a terrible headache so I decided to go to the nearby drugstore but they couldn't understand us so I asked the front desk if they have a pain killer. and the lady front desk staff gave me her own pain killer. Breakfast buffet food quality was great and the spread was a reasonable. Location wise, restaurants and shops are about 5-10 minute walk. They have a coin laundry facility available and there's a television and a vending machine inside so you wouldn't get bored. Amazing hotel. Highly recommended!

    Reviewed January 06, 2015
    8.0
    Excellent
    Mike from Singapore
    Couple
    Standard Twin Room
    Stayed 2 nights in April 2014

    I had a wonderful and enjoyable stay.”

    Quiet, comfortable and good location.

    My stay at Lotte City Hotel Jeju was a positive experience. The room is spacious, clean and comfortable. The hotel is very new. Although some parts of the hotel are still work in progress, it is generally a quite hotel. You can have a relaxing time at the swimming pool and jacuzzi. Pleasant staff.

    Reviewed May 05, 2014
    8.0
    Excellent
    Linda from Malaysia
    Group
    Standard Family Twin
    Stayed 1 night in June 2019

    Very good”

    Staff's attitude at the reception need to be further improved. Also the room was a little dusty.

    Reviewed June 29, 2019
    9.2
    Exceptional
    Michael from United States
    Couple
    Standard Double Room
    Stayed 3 nights in December 2018

    Exceptional”

    Centrally located in downtown Jeju island. From the airport, I took the airport limousine bus. It dropped me off near the hotel and only cost ₩2000. The hotel sits on top of the Lotte duty free mall, so if you want to shop, you're in the right location. The hotel itself was very nice, clean and quiet and the beds were very comfortable. If you want to get to the beach, hop on the airport limousine and for ₩5500, the bus will take you to the Lotte resort hotel on the other side of the island.

    Reviewed December 25, 2018
    9.2
    Exceptional
    ANNIE from Malaysia
    Family with teens
    Standard Family Twin
    Stayed 3 nights in May 2019

    Exceptional”

    Housekeeping good and clean. Buffet breakfast was the same menu for 3 days straight

    Reviewed May 25, 2019
    10.0
    Exceptional
    SOK from Macau
    Group
    Stayed 2 nights in October 2018

    recommend”

    nice and clean hotel~

    Reviewed November 09, 2018
    12345
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