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LOTTE City Hotel Jeju
Standard Double Room - Room plan, LOTTE City Hotel Jeju in Jeju
Lobby, LOTTE City Hotel Jeju in Jeju
Swimming pool [outdoor], LOTTE City Hotel Jeju in Jeju
Swimming pool, LOTTE City Hotel Jeju in Jeju
Swimming pool, LOTTE City Hotel Jeju in Jeju
Fitness center, LOTTE City Hotel Jeju in Jeju

Removed from saved list

8.8

Excellent

5,667 reviews

5,667 reviews

Housekeeping61
View22
Shops14
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - 40 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Dongmun Market 4.4 km
Mysterious Road (Dokkaebi Road) 4.5 km
Hallasan National Park 15.1 km
Manjanggul Cave 26.8 km
O’sulloc Museum 27.5 km
Teddy Bear Museum 27.6 km
Cheonjiyeon Falls 27.9 km
Jeongbang Waterfall 28.5 km
Seongsan Ilchulbong Peak 42.0 km
Udo 44.0 km
Nearby landmarks
Orenji Mart 150 m
Obok Dental Clinic 160 m
Halla Oriental Medicine Clinic 160 m
Uriyeonseibiinhugwa Clinic 170 m
Jeonsingwon Plastic Surgery Clinic 260 m
Iminjeong Obstetrics & Gynecology Clinic 290 m
Paradise Grand Casino 320 m
Niki Mart 410 m
Gimgwangju Dental Clinic 410 m

LOTTE City Hotel Jeju

83 Doryeong-ro, Jeju-si, Downtown Jeju, Jeju, South Korea, 63127 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Downtown Jeju part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Jeju

Check-in [24-hour]

Free airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

25 travelers have booked today.

Value for money8.7
Distance to city center5 km
Location rating9.1
Nearest airportJeju International Airport (CJU)
Distance to airport2.2 km

Rooms available at LOTTE City Hotel Jeju

Excellent
Room comfort & quality

8.7

Standard Family Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 1 single b...
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Deluxe Family Twin Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Deluxe Family Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 double bed and 1 single b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Superior Double Suite
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Mountain
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Double Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Standard Triple
...
  • Room size: 35 m²/377 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe Double Mountain
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does LOTTE City Hotel Jeju provide laundry services?

Yes! LOTTE City Hotel Jeju offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does LOTTE City Hotel Jeju provide dry cleaning services?

Yes! LOTTE City Hotel Jeju offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at LOTTE City Hotel Jeju?

Yes! The perks of staying at LOTTE City Hotel Jeju include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

When was LOTTE City Hotel Jeju built?

LOTTE City Hotel Jeju was built in 2014.

How long do visitors generally stay at LOTTE City Hotel Jeju?

Verified past guests that have stayed at LOTTE City Hotel Jeju had an average nightly stay of 2 nights at this property.

At what time of the year is LOTTE City Hotel Jeju most popular?

LOTTE City Hotel Jeju's most popular month where verified tourists have stayed the most is in March.

What is the average rating that verified Business travelers' have given to LOTTE City Hotel Jeju?

Past business travelers that have stayed at this property have given LOTTE City Hotel Jeju an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to LOTTE City Hotel Jeju?

The nearest train, metro, or bus station is Jeju Intercity Bus Terminal, 2807.09 m away from LOTTE City Hotel Jeju.

What time is check-in and check-out at LOTTE City Hotel Jeju?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to LOTTE City Hotel Jeju?

The nearest airport to LOTTE City Hotel Jeju is Muan International Airport, 167.0 km away.

See map

Explore the neighborhood

What people love about LOTTE City Hotel Jeju

  • 8

    Very good
    Cleanliness

    "Very clean and comfortable hotel."

    wilson

    |

    July 2, 2023

  • 8

    Very good
    Cleanliness

    "Very clean and comfortable hotel"

    wilson

    |

    July 2, 2023

  • 10

    Exceptional
    Location

    "The hotel is perfect for tours to pick us up due to its central location."

    Joji

    |

    May 31, 2023

Property ranking|Compared to 2,459 Jeju properties
See all rankings
Location score
9.2/10
Room comfort score
8.7/10
Couples review score
9.1/10
Cleanliness score
9.2/10
Better than
98
%
of Jeju properties
Better than
98
%
of Jeju properties
Better than
97
%
of Jeju properties
Better than
96
%
of Jeju properties
Overall rating:

8.8

Excellent
5,667 reviews
Cleanliness
9.2
Facilities
8.7
Location
9.1
Read all reviews >
What travelers say they love:
Highly recommended - clean and good location
Hwee from Singapore
Group
More about LOTTE City Hotel Jeju

More about LOTTE City Hotel Jeju

LOTTE City Hotel Jeju

Make everyday special with all that Jeju has to offer with a stay at LOTTE City Hotel Jeju.
All offerings provided by LOTTE City Hotel Jeju help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at LOTTE City Hotel Jeju. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at LOTTE City Hotel Jeju. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at LOTTE City Hotel Jeju. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at LOTTE City Hotel Jeju. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 97% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Jeju.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

22 mentions

Swimming Pool

10 mentions

Breakfast

6 mentions

Taxi

5 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking
  • Soundproofing
  • TV

Food and dining

Breakfast options
  • American
  • Asian
  • Continental

Location

83 Doryeong-ro, Jeju-si, Downtown Jeju, Jeju, South Korea, 63127
Exceptional
Location

9.1

Airports
  • Jeju International Airport (CJU)
    2.2 km
  • Muan International Airport (MWX)
    167.4 km
Public transportation
  • Jeju Intercity Bus Terminal
    2.8 km
Hospital or clinic
  • Obok Dental Clinic
    160 m
Shopping
  • Dongmun Market
    4.4 km
Convenience store
  • 7 Eleven
    30 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dongmun Market
    4.4 km
  • Mysterious Road (Dokkaebi Road)
    4.5 km
  • Hallasan National Park
    15.1 km
  • Manjanggul Cave
    26.8 km
  • O’sulloc Museum
    27.5 km
  • Teddy Bear Museum
    27.6 km
  • Cheonjiyeon Falls
    27.9 km
  • Jeongbang Waterfall
    28.5 km
  • Seongsan Ilchulbong Peak
    42.0 km
  • Udo
    44.0 km
Nearby landmarks
  • Orenji Mart
    150 m
  • Obok Dental Clinic
    160 m
  • Halla Oriental Medicine Clinic
    160 m
  • Uriyeonseibiinhugwa Clinic
    170 m
  • Jeonsingwon Plastic Surgery Clinic
    260 m
  • Iminjeong Obstetrics & Gynecology Clinic
    290 m
  • Paradise Grand Casino
    320 m
  • Niki Mart
    410 m
  • Gimgwangju Dental Clinic
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Extra bed is not available at this property.
  • Minors are not permitted to stay without a guardian. (Guests over 19 years of age who have passed their birthday in the year can stay)
    Minors can only stay with a guardian, and even if written consent is obtained, they cannot stay unless accompanied by a guardian.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 KRW
  • Distance from city center5 km
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)25000 KRW
The property
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 255
  • Year property opened2014
  • Most recent renovation2014
Parking
  • Daily parking fee0 KRW

Property announcements

[Outdoor swimming pool & terrace renovation guide]
- Schedule: 2023.01.04 (12:00) to 2023.05.31
- Open: 2023.06.01 (charge)
- Regular price: KRW 12,000 per person (same for adults and children)
- Location: 6F Outdoor
- Operation of outdoor pools may be restricted in case of bad weather.
- The swimming pool is not available due to construction during the period.
- The construction period may be extended due to construction conditions.
- You can use it once during your stay.

• Hours of Use:
- January to June, September to December
morning: 10:00~13:30
afternoon: 14:00~18:00
night: 18:30~21:30
- July to August *

Nighttime is for adults only. (Over 19 years old)
morning: 10:00~13:30
afternoon: 14:00~18:30
night (adult only): 19:00-22:00

Reviews of LOTTE City Hotel Jeju from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Facilities8.7
Location9.1
Room comfort and quality8.7
Service9.2
Value for money8.7
High score for Jeju
Rating
9+ Exceptional (1,171)
8-9 Excellent (314)
7-8 Very Good (305)
6-7 Good (73)
<6 Below Expectation (108)
Time of the year
Mar - May (556)
Jun - Aug (500)
Sep - Nov (431)
Dec - Feb (484)

Show reviews that mention 

Showing 1,971 verified guest comments
12345
10.0
Exceptional
Elspeth from South Korea
Family with teens
Standard Family Twin
Stayed 2 nights in November 2022

Almost perfection...”

The only things that made our stay a bit less than 100% exceptional would be: (1) some moldy caulking under the bathroom sink edge (otherwise, totally spotless), (2) a breakfast buffet with hot food holding temperatures far too low for ensuring either best taste or food safety (we loved the views, though), and not enough time for a longer holiday (our fault entirely). We loved being able to see some sights all day long and come back to the relaxation of the outdoor pool and hot tub under the stars.

Reviewed December 02, 2022

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10.0
Exceptional
Taesuk from South Korea
Family with young children
Superior Family Twin Suite
Stayed 2 nights in May 2022

I thank you all the staff and strongly recommend!”

During my stay, I got a minor problem and asked staff to deal with it. They were trying to solve my problem as quickly as they could and I was very impressed with their help. The room is very clean, comfortable as well. I am more than happy to be at the hotel throughout my stay. If I have another travel plan, Lotte City Hotel will be on top of my list.

Reviewed May 16, 2022

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10.0
Exceptional
Danielle from Singapore
Solo traveler
Deluxe Double Ocean View
Stayed 1 night in October 2022

Excellent staff and nice facilities”

Booked this place for my last night in Jeju Excellent location and staff was very friendly and helped me book a taxi to the airport. Special mention to Lucas who facilitated the check-in :)

Reviewed December 16, 2022

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10.0
Exceptional
Rui from Singapore
Couple
Standard Double Room
Stayed 3 nights in December 2022

Exceptional”

My stay at lotte city hotel was comfortable. Room is spacious, posh and clean. Very thankful for the hotel staff to provide complimentary upgrade for us.

Reviewed December 10, 2022

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10.0
Exceptional
SIOW from Singapore
Family with young children
Standard Family Twin
Stayed 3 nights in November 2022

Good Location”

Good location with good restaurants nearby! Close to airport! Room is clean and bed is comfortable!

Reviewed December 19, 2022

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10.0
Exceptional
Jerome from Singapore
Couple
Standard Double Room
Stayed 3 nights in September 2022

Exceptional”

Located in Jeju City with a lot of shops around the hotel. There is a water (ice/hot) and ice dispenser along the corridor which makes it very convenient to make any hot drinks on your own. There are also ample amount of carpark slots in the basement! Overall, great value for a reasonable quality stay and worth the try!

Reviewed September 09, 2022

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10.0
Exceptional
Nipattra from Thailand
Couple
Standard Double Room
Stayed 3 nights in July 2022

Great location, comfortable hotel! ”

Room is cozy and comes in good size. We have an airport view, which is beautiful when sun setting. Location is very convenient, closed to restaurants and all. Highly recommend:)

Reviewed August 03, 2022

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9.6
Exceptional
Christine from Singapore
Couple
Standard Twin Room
Stayed 10 nights in November 2022

Great hotel, value for money”

This hotel is very central and all taxi driver knows the hotel. So no issue to go back to hotel. Lots of eating places, good food within walking distance. The hotel staff is friendly, helpful and they speak English. Lastly, it is very close to the airport, only 10mins drive away. The room I stayed was facing the airport and ocean. Very good view. Strongly recommended.

Reviewed December 11, 2022

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10.0
Exceptional
Sharon from Singapore
Couple
Deluxe Double Ocean View
Stayed 2 nights in January 2022

Comfortable ”

Love the hotel day tours offering. Room no wow factor but comfortable.

Reviewed December 26, 2022

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10.0
Exceptional
Toh from Singapore
Family with teens
Standard Family Twin
Stayed 4 nights in July 2022

This hotel provides free summer sightseeing tours. The driver is friendly and able to translate in English. We enjoyed 2 of the sightseeing. Hotel view is good and there is a eMart is nearby. Hotel staff are helpful and well trained.

Reviewed July 31, 2022

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10.0
Exceptional
Chua from Singapore
Couple
Deluxe Double Mountain
Stayed 6 nights in March 2022

We love it!”

rooms are big and clean. views not bad too. parking space is also sufficient. we will be back next time!

Reviewed September 12, 2022

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10.0
Exceptional
VICTOR from Singapore
Couple
Standard Double Room
Stayed 2 nights in October 2022

Luxury hotel at wallet friendly price”

Best hotel that i stay in Jeju so far. lots of car parking lots and i don't need to worry about it.

Reviewed October 27, 2022

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10.0
Exceptional
Rosabella from United States
Couple
Standard Double Room
Stayed 1 night in October 2022

Exceptional”

Excellent consistency from Lotte hotel chain. Breakfast cafe has a great view of the airport runways and ocean.

Reviewed October 20, 2022

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9.6
Exceptional
Lilian from Australia
Group
Standard Double Room
Stayed 2 nights in November 2022

Great Service”

Staff went above and beyond to help get our room temperature down from 26.5 Celsius. When the 3 Staff who came to our room, couldn't fix the problem, the hotel moved us to another room where the thermostat worked and provided a portable air conditioner to bring the temperature down. Gave us a terrific customer experience

Reviewed November 21, 2022

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10.0
Exceptional
Bora from South Korea
Couple
Standard Double Room
Stayed 3 nights in November 2022

Good location”

Good location and clean!

Reviewed December 04, 2022

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10.0
Exceptional
Tammy from South Korea
Couple
Standard Twin Room
Stayed 5 nights in February 2022

Easy Access”

Good location for visiting Jeju. Close to many shops and public transport. Also near the airport. Great view from the upper floors.

Reviewed April 04, 2022

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8.8
Excellent
Chua from Singapore
Couple
Standard Double Room
Stayed 3 nights in November 2022

Prime location with excellent service ”

Thankful for an upgrade and it was such a pleasant surprise for our first trip to Jeju! Breakfast was indeed the same for the 3 mornings, but the view at level 22 for breakfast was perfect to start the day. Indeed there isn’t any toothbrush nor toothpaste nor radar in the toilet. However, it’s for sale in the lobby if one require any. Washer and Dryer at 5,000KRW per use. Need to purchase detergent too! Didn’t know that there was Airport transfer till the day we needed to fly out of Jeju. Realised there are 3 timings free shuttle bus to the airport provided by the hotel. We took the 9am one. First-come-first-served basis. Hotel receptionist was helpful though not very fluent in English Language. On the last day of our stay, they shut down the air on system and it was pretty warm for us. Hence we were told to open the window and one of the staff brought us a cooler as it was 26 degree Celsius in our room! Unbearable for us but the staff helped us and we were indeed thankful. There isn’t coffee powder nor capsule in the room but there is a water dispenser outside the room with ice and hot water! Excellent idea. We had a bathtub and it had rainshower too! Overall it was a good choice and definitely a place to consider the next time we fly to Jeju!

Reviewed November 16, 2022

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10.0
Exceptional
Siwan from South Korea
Couple
Standard Room (1 double or 2 twin beds)
Stayed 3 nights in August 2020

very clean room & comfortable to parking”

very clean & comfortable to parking the car but i was little disappint about breakfast. becuase samed everyday.

Reviewed August 19, 2020

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9.6
Exceptional
Murtadha from Saudi Arabia
Couple
Standard Double Room
Stayed 5 nights in September 2022

Good”

The hotel is very good, clean, comfortable and good view. The only downside was the AC was hot.

Reviewed October 04, 2022

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10.0
Exceptional
Liza from Singapore
Couple
Deluxe Double Mountain
Stayed 2 nights in December 2022

Exceptional”

Very accessible to shops and eateries.

Reviewed December 17, 2022

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