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LOTTE City Hotel Jeju
LOTTE City Hotel Jeju
LOTTE City Hotel Jeju
LOTTE City Hotel Jeju
LOTTE City Hotel Jeju
LOTTE City Hotel Jeju
LOTTE City Hotel Jeju

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8.8

Excellent

2,973 reviews

2,973 reviews

Housekeeping37
View13
Shops9
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Dongmun Market 4.4 km
Mysterious Road (Dokkaebi Road) 4.5 km
Hallasan National Park 15.1 km
Manjanggul Cave 26.8 km
O’sulloc Museum 27.5 km
Teddy Bear Museum 27.6 km
Cheonjiyeon Falls 27.9 km
Jeongbang Waterfall 28.5 km
Seongsan Ilchulbong Peak 42.0 km
Udo 44.0 km
Nearby landmarks
Orenji Mart 150 m
Obok Dental Clinic 160 m
Halla Oriental Medicine Clinic 160 m
Uriyeonseibiinhugwa Clinic 170 m
Jeonsingwon Plastic Surgery Clinic 260 m
Iminjeong Obstetrics & Gynecology Clinic 290 m
Paradise Grand Casino 320 m
Niki Mart 410 m
Gimgwangju Dental Clinic 410 m

LOTTE City Hotel Jeju

83 Doryeong-ro, Jeju-si, Downtown Jeju, Jeju Island, South Korea, 63127 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Downtown Jeju, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Jeju Island

Check-in [24-hour]

Free airport transfer

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "[Covid 19 Notice]<br> According to quarantine rules, stay and use of hotel facilities are restricted to guests who have entered from overseas for less than 14 days, who are subject to self-quarantine, who have been notified of diagnostic tests, and who has related symptoms. In addition, exceptions to quarantine apply to those who have received diagnostic test recommendations from quarantine authorities and companies and have received prior.<br> <br> Restaurant Operation Hours<br> From August 23, 2021 (Monday) Restaurant will close at 09:00 PM<br> Room service/pickup menu operating hours change<br> From - 09:00 AM ~ 09:00 PM Changed to 09:00 AM ~ 08:00 PM<br>"

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Sauna

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money8.6
Distance to city center5 km
Location rating9.1
Nearest airportJeju International Airport (CJU)
Distance to airport2.2 km

Rooms available at LOTTE City Hotel Jeju

Excellent
Room comfort & quality

8.7

Deluxe Family Twin Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Double Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Family Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Family Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Run Of House - Room Type Not guaranteed
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Family Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at LOTTE City Hotel Jeju?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at LOTTE City Hotel Jeju?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, LOTTE City Hotel Jeju has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel.

Is breakfast offered at LOTTE City Hotel Jeju?

Start your mornings right, with the continental and buffet breakfast options offered at LOTTE City Hotel Jeju. There's an additional charge of 25000 KRW for adults and 22000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at LOTTE City Hotel Jeju?

On-site venues and convenient event services make LOTTE City Hotel Jeju an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 80 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to LOTTE City Hotel Jeju?

Travel by air is easy with Jeju International Airport only 2.2 km away from LOTTE City Hotel Jeju.

What is the closest train, metro, or bus station to LOTTE City Hotel Jeju?

The closest train, metro, or bus station to LOTTE City Hotel Jeju is Jeju Intercity Bus Terminal, 2.8 km away.

What restaurants are nearby LOTTE City Hotel Jeju?

Restaurants including C'cafe, Dongdo Won and 88 Pig are popular in LOTTE City Hotel Jeju’s neighborhood which is known as Downtown Jeju.

What popular shopping places are close to LOTTE City Hotel Jeju?

Shopping options in LOTTE City Hotel Jeju’s Downtown Jeju neighborhood include Dongmun Market, Jeju Jungang Underground Shopping Center and Lotte Duty Free.

What are popular attractions near LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju’s location in the Downtown Jeju neighborhood makes it close to famous attractions including Yongduam Rock, Black Pork Street and Jeju Folklore & Natural Museum.

What popular beaches are close to LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju’s Downtown Jeju neighborhood also includes Iho Beach, Aljakji Beach and Samyang Black Sand Beach.

What popular natural sightseeing spots are close to LOTTE City Hotel Jeju?

LOTTE City Hotel Jeju’s nearby natural sights include Namgiseun Peak, Dodubong Peak and Yongnam Reports Park (free) located in the same Downtown Jeju area.

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See map

Explore the neighborhood

What people love about LOTTE City Hotel Jeju

  • 8.8

    Excellent
    Location

    "Good location, nice view to ocean view n airport runway and quiet rooms."

    Hee

    |

    June 10, 2022

  • 8.8

    Excellent
    Location

    "The hotel is located in Jeju city and is very convenient."

    Joyce

    |

    May 28, 2022

  • 7.6

    Very good
    Spaciousness

    "The room was spacious and pretty nice."

    Kah

    |

    May 28, 2022

Property ranking|Compared to 2,083 Jeju Island properties
See all rankings
Room comfort score
8.7/10
Location score
9.1/10
Cleanliness score
9.1/10
Service score
9.1/10
Better than
98
%
of Jeju Island properties
Better than
97
%
of Jeju Island properties
Better than
96
%
of Jeju Island properties
Better than
95
%
of Jeju Island properties
Overall rating:

8.8

Excellent
2,973 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
Close to city center and nice staff.
Gyuhee from South Korea
Group
More about LOTTE City Hotel Jeju

More about LOTTE City Hotel Jeju

LOTTE City Hotel Jeju

For travelers who want to take in the sights and sounds of Jeju Island, LOTTE City Hotel Jeju is the perfect choice. Its convenient location right in the city center allows you more time to see all that Jeju Island has to offer.
All offerings provided by LOTTE City Hotel Jeju help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at LOTTE City Hotel Jeju. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at LOTTE City Hotel Jeju. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at LOTTE City Hotel Jeju. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at LOTTE City Hotel Jeju. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 97% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Jeju Island.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

22 mentions

Swimming Pool

10 mentions

Breakfast

6 mentions

Taxi

5 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Pool with view
  • Sauna
  • Steam room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Location
83 Doryeong-ro, Jeju-si, Downtown Jeju, Jeju Island, South Korea, 63127
Exceptional
Location

9.1

Airports

  • Jeju International Airport (CJU)
    2.2 km
  • Muan International Airport (MWX)
    167.4 km

Public transportation

  • Jeju Intercity Bus Terminal
    2.8 km

Hospital or clinic

  • Obok Dental Clinic
    160 m

Shopping

  • Dongmun Market
    4.4 km

Convenience store

  • 7 Eleven
    30 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dongmun Market
    4.4 km
  • Mysterious Road (Dokkaebi Road)
    4.5 km
  • Hallasan National Park
    15.1 km
  • Manjanggul Cave
    26.8 km
  • O’sulloc Museum
    27.5 km
  • Teddy Bear Museum
    27.6 km
  • Cheonjiyeon Falls
    27.9 km
  • Jeongbang Waterfall
    28.5 km
  • Seongsan Ilchulbong Peak
    42.0 km
  • Udo
    44.0 km

Nearby landmarks

  • Orenji Mart
    150 m
  • Obok Dental Clinic
    160 m
  • Halla Oriental Medicine Clinic
    160 m
  • Uriyeonseibiinhugwa Clinic
    170 m
  • Jeonsingwon Plastic Surgery Clinic
    260 m
  • Iminjeong Obstetrics & Gynecology Clinic
    290 m
  • Paradise Grand Casino
    320 m
  • Niki Mart
    410 m
  • Gimgwangju Dental Clinic
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • Extra bed is not available at this property.
  • [The reorganization plan for social distancing (From December 18, 2021 to later notice)]
    Restaurant and fitness center hours are limited to 09:00 PM.
    Up to 4 person of vaccinated can use restaurant only (allowed only for 1 person who is not vaccinated)
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee0 KRW
  • Distance from city center5 km
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)25000 KRW

The property

  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 255
  • Year property opened2014
  • Most recent renovation2014

Parking

  • Daily parking fee0 KRW
Property announcements

[Guidelines for limiting occupancy according to social distancing level 4]
- Period: Until further notice by the Government
- Based on room capacity: up to 2 people for double/twin, up to 3 people for triple
- In case of 3 or more people, stay allowed to immediate family members
* Presenting a copy of your resident registration at the front desk upon check-in required
- If family member(s) living under same address registered, but living separately on temporary base for work or study reason, family can stay within the room capacity.
* Presenting Family Relations Certificate + Employment Certificate/Enrollment Certificate required

[Covid 19 Notice]
According to quarantine rules, stay and use of hotel facilities are restricted to guests who have entered from overseas for less than 14 days, who are subject to self-quarantine, who have been notified of diagnostic tests, and who has related symptoms. In addition, exceptions to quarantine apply to those who have received diagnostic test recommendations from quarantine authorities and companies and have received prior.

Restaurant Operation Hours
From August 23, 2021 (Monday) Restaurant will close at 09:00 PM
Room service/pickup menu operating hours change
From - 09:00 AM ~ 09:00 PM Changed to 09:00 AM ~ 08:00 PM

- A self-quarantined person.
  - Someone who is subject to COVID-19 testing.
  - People who have symptoms of COVID-19.
  - People who have had a known exposure to someone with suspected or confirmed COVID-19.
 
  If the following condition is met, it is permitted to use LOTTE HOTEL facilities.
  - Starting March 21, 2022 those who have completed vaccination in Korea and abroad and have registered their vaccination history in Korea will be exempted from quarantine.
  - From April 1st, those who have been vaccinated abroad but have not registered their vaccination history will be exempted from quarantine.
 
  - Toothbrushes and toothpaste are not provided to help reduce the use of disposable products as part of the ‘Re:think’ campaign. (Effective as of April 15, 2022)
  If necessary, please use City Express's products. (For City Express location, contact the front desk)


Lunch and dinner prices will change from June 20, 2022

Lunch: Adult KRW 47,000 / Child KRW 25,000 (per person)
Dinner: Adult KRW 80,000 / Child KRW 40,000 (per person)

[Closure of outdoor swimming pool]
- Date: July 12, 2022
- Objective: Cleaning and facility inspection
- The outdoor swimming pool will not be available all the time on July 22, 2022.

Swimming pool announcement
JAN ~ JUN / SEP ~ DEC : Daytime : 10:00~16:00 (adult, child), Night time : 16:30~20:30 (adult, child)
JUL ~ AUG : Day time : 10:00~16:00 (adult, child), Night time : 16:10~20:30 (adult, child)
Moonlight Swimming : 20:40~22:00 (only adult)

Reviews of LOTTE City Hotel Jeju from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location9.1
Room comfort and quality8.7
Service9.1
Value for money8.6
High score for Jeju Island
Rating
9+ Exceptional (749)
8-9 Excellent (236)
7-8 Very Good (211)
6-7 Good (52)
<6 Below Expectation (71)
Time of the year
Mar - May (339)
Jun - Aug (344)
Sep - Nov (336)
Dec - Feb (300)
All guests (2,973)
All room types
All languages

Show reviews that mention 

Showing 1,320 verified guest comments
12345
9.3
Exceptional
Esther from Singapore
Couple
Standard Double Room
Stayed 3 nights in May 2015

Excellent hotel”

Cleanliness, Location, Staff

My husband and I booked Lotte City Hotel Jeju for our stay in Jeju during our honeymoon. It was an extremely comfortable stay! The room was clean and staff were friendly. We got a corner room with a view of the mountains. Hotel has washing machine and dryer downstairs too. We rented a car for our stay in Jeju and we could park in the carpark for free too. The hotel is relatively new. Will definitely book Lotte City Hotel Jeju the next time!

Reviewed August 13, 2015

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9.2
Exceptional
Michael from United States
Couple
Standard Double Room
Stayed 3 nights in December 2018

Exceptional”

Centrally located in downtown Jeju island. From the airport, I took the airport limousine bus. It dropped me off near the hotel and only cost ₩2000. The hotel sits on top of the Lotte duty free mall, so if you want to shop, you're in the right location. The hotel itself was very nice, clean and quiet and the beds were very comfortable. If you want to get to the beach, hop on the airport limousine and for ₩5500, the bus will take you to the Lotte resort hotel on the other side of the island.

Reviewed December 25, 2018

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10.0
Exceptional
Dewi from Indonesia
Couple
Standard Double Room
Stayed 2 nights in April 2016

Strategic Place ”

If you not driving a car and mainly commuting by taxi, this hotel is the most recommended hotel in Jeju. Don't take a risk to get cheaper, yet hidden hotels, otherwise you will be taken around and around the streets, ended up paying more for taxi. FYI, taxi and public transportations are so difficult to get from the attraction sites in Jeju. Taxi fee from Lotte City hotel to Jungmun Resort/Seongsan Ilchulbong +/- 30K won, to airport +/- 5K won.

Reviewed April 22, 2016

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9.2
Exceptional
Wong from Canada
Group
Deluxe Twin Mountain
Stayed 2 nights in July 2019

Very clean and quiet room; convenient location with free parking”

Lotte City is located in the heart of Jeju City, only 15 mins away (taxi ride) from Jeju International Airport. We drove and enjoyed the free underground parking. Room was very clean and well-equipped. Staff was friendly and efficient and speaks fluent English. We needed to head to airport at 5 a.m. and there was 24-hour concierge service; so they managed to arrange a cab to airport for us within 10 mins as we returned the car the night before.

Reviewed July 05, 2019

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9.3
Exceptional
Wesley from United States
Family with teens
Standard Twin Room
Stayed 3 nights in March 2015

clean and new, beautiful view”

room, staff, facilities

The building is new and the room and facilities were immaculate. Beds were very comfortable (I like firm mattresses). Big screen TV with a few English channels, including CNN and BBC. Gym was okay, basic but nice; there is also a laundromat (detergent sold in vending machines.) Location is good, some restaurants nearby, as well as convenience stores and bus lines. Taxi to the huge supermarkets (Lotte Mart and Emart) in Jeju City was about five minutes; during rush hour it might take a little longer, but we considered those places to be within walking distance of the hotel. Special thanks to Hailey Lee at the front desk for taking so much time to help us find the bus routes to the places we wanted to visit. Front desk had speakers of different languages; I saw and heard English and Chinese. Didn't have a chance to use the pool because it was a bit too cold, but it (and the jacuzzi) are outside on the sixth floor, so you'd have a view of the city.

Reviewed April 19, 2015

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10.0
Exceptional
Jess from Singapore
Couple
Standard Double Room
Stayed 6 nights in November 2014

great for a lazy relaxed hols @ jeju”

1) awesome front desk @ lvl 1 2) location 3) clean

It was amazing. We didn't have anything planned so everyday, we'd ask the front desk at lvl 1 for recommendations for lunch/dinner. This is how we managed to get food preferred by the jeju locals. They would also help to call for taxi (local ones are cheaper) to go to attractions. Being situated at the jeju city area, there are many shops within walkable distance. With a data SIM card to use in Korea, you will have fun just walking around thw area. The hotel is clean and welk kept too. There was once a rainy day where we decided to stay-in so we bought instant ramyeon back but the shop forgot to give us chopsticks and it was raining quite heavily outside. So we decided to try our luck with their helpdesk. They do have chopsticks and even bought it to us with napkins. This saved our day!

Reviewed November 26, 2014

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10.0
Exceptional
DE from Singapore
Couple
Stayed 3 nights in September 2014

Great Stay”

Clean, Classy, Good Service

Staffs speak English really well. Good location with a bus stop 100m away that goes to most tourist attractions. Bakery beside hotel for breakfast. About 200m away from a restaurant street with variety of Korean delicacies. Will definitely stay at Lotte City Hotel Jeju again.

Reviewed September 16, 2014

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8.0
Excellent
Somvang
Couple
Deluxe Double Mountain
Stayed 2 nights in October 2019

A good option for Jeju City”

Not the most affordable but you do get your money's worth. There's free underground parking for those who like to drive (a must IMO because Jeju is so spread out and getting there by taxi will cost you an arm and a leg unless you like riding buses). The room was spacious and the facilities were nice, including a 24-hr laundry, though the pool has operational hours (as is standard). Staff were helpful when needed and the breakfast was vast, with plenty of choices. It's too bad most of the food is rather bland and, for some strange reason, cold. There's a Lotte Duty Free mall connected to the hotel, but you'd have to walk to it from the outside as there is no "secret" entrance from the hotel. Overall, this is a good option if you're in Jeju and are in the mood to drive around on your own. It's a relatively easy place to drive, less chaotic than Seoul, and the mountain highways are a joy to navigate.

Reviewed October 07, 2019

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10.0
Exceptional
Rian from United States
Solo traveler
Standard Twin Room
Stayed 2 nights in April 2016

Jeju”

This hotel is placed in the heart of Jeju City and is very close to a lot of restaurants, bus stops and local fan fare. I recommend this hotel to anyone who wants to experience Jeju and the wonderful people.

Reviewed April 30, 2016

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8.4
Excellent
DONGHOON from South Korea
Solo traveler
Deluxe Twin Ocean View
Stayed 1 night in January 2019

Best View in Jeju City ”

They have the best view in the city, with sea and airport. Location is also good, in the middle of the city and close to everywhere. Loved the pool, which is one of very few in Jeju Island opening during winter time, with hot jacuzzi and sauna. The interior design of the room and facility looked a little bit old, but overall all clean and convenient. Will syat again in the future.

Reviewed February 01, 2019

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10.0
Exceptional
MOHD from Malaysia
Solo traveler
Standard Double Room
Stayed 3 nights in March 2019

The Best Hotel In Jeju”

This is one of the best among the best hotel in downtown jeju. Surely u never regret on what u have paid. Everything is good. And sure will come again and stay here for sure. 5 stars to this best facility...

Reviewed March 23, 2019

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9.0
Exceptional
Patty from Hong Kong SAR, China
Group
Standard Twin Room
Stayed 2 nights in June 2015

The best customer service in Jeju Island”

The staff

The girl at the concierge was the best staff I ever met, she provided very detail instruction when guiding us to the places we planned to visit, and she also gave us very good advices on the hiking trails in Jeju island and those are all very good recommendation.

Reviewed June 12, 2015

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8.0
Excellent
Mike from Singapore
Couple
Standard Twin Room
Stayed 2 nights in April 2014

I had a wonderful and enjoyable stay.”

Quiet, comfortable and good location.

My stay at Lotte City Hotel Jeju was a positive experience. The room is spacious, clean and comfortable. The hotel is very new. Although some parts of the hotel are still work in progress, it is generally a quite hotel. You can have a relaxing time at the swimming pool and jacuzzi. Pleasant staff.

Reviewed May 05, 2014

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9.3
Exceptional
Jessica from Indonesia
Business traveler
Stayed 2 nights in February 2015

Comfy Biz Trip”

The staffs were all very helpful, location is near airport and downtown, bathroom was always clean!

I have a great stay there. Despite the language barrier, all the staffs were very helpful to make sure I arrived at my office which located close to Jeju National University (far place, this one!). Room, especially bathroom was always clean and tidy. Breakfast also great! Trivia: You can exchange 2 unused breakfast coupon with a bottle of wine!

Reviewed February 28, 2015

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8.4
Excellent
Edward from United States
Solo traveler
Stayed 2 nights in June 2016

They need more elevators. (Too late now!)”

Overall I was pleased with my stay, but it's surprising that the biggest hotel in JeJu City only has 3 elevators. Communicating with the front desk was more difficult than I've experienced in most Korean hotels. They were certainly courteous, but misinterpreted common questions; such as "what kind of local entertainment is available." Their dinner buffet, though a bit pricey at 80,000 Won, was worth it.

Reviewed June 07, 2016

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8.8
Excellent
Fiona from Singapore
Family with teens
Standard Double Room
Stayed 1 night in September 2017

Central Hotel to Stay While Jeju”

It is a very gorgeous hotel. Check-in staff are very friendly and helpful. It is a central location with The Golden Tour Bus just down the road and also several bus stops to different locations all around and nearby. Took us about 10-15 mins from the airport to the hotel in a bus. Will definable recommend this hotel in the future when going to Jeju.

Reviewed September 10, 2017

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8.4
Excellent
Heidi from United States
Group
Stayed 2 nights in September 2016

Great Hotel”

Really nice hotel. Great value for cost. Near airport and duty free shopping, but far from other areas in Jeju City. Year round pool and hot tub were great. Room was excellent. Great to have laundry on site, but cost was a bit excessive to wash and dry (around $4 each). Buffet was expensive. I'd skip it for better food outside. All the staff were friendly and helpful.

Reviewed September 29, 2016

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9.2
Exceptional
Jungmin from South Korea
Couple
Stayed 1 night in September 2017

Smart choice”

Our last day at lotte city jeju was great , pool and other amenities were fun and joyful

Reviewed September 24, 2017

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8.8
Excellent
Adrien from Canada
Couple
Stayed 2 nights in January 2017

Nice hotel”

Great hotel in downtown Jeju. The staff are friendly and the hotel has a nice outdoor year round hot tub and swimming pool

Reviewed January 31, 2017

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8.0
Excellent
Tan from Singapore
Family with teens
Standard Triple
Stayed 2 nights in November 2016

Near to Airport ”

Stay at lotte city hotel in Jeju for 2 nights . Location is superb as it is near to airport and duty free shop is just below the hotel . Will stay again !

Reviewed December 02, 2016

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