Lotte City Hotel Jeju
Lotte City Hotel Jeju
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"Staffs nice and good location to anywhere"

MEI L.

May 10, 2018

Bathroom Lotte City Hotel Jeju
Bathroom
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Lobby Lotte City Hotel Jeju
Lobby
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Swimming pool [outdoor] Lotte City Hotel Jeju
Swimming pool [outdoor]
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Swimming pool [outdoor] Lotte City Hotel Jeju
Swimming pool [outdoor]
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See map Lotte City Hotel Jeju
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Exceptional
Location
9.0
See all 50 photos Lotte City Hotel Jeju
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Lotte City Hotel Jeju

Exceptional location
Stay in the heart of Jeju Island - See what's nearby
Have a question for Lotte City Hotel Jeju?
Excellent
From 808 reviewsSee what guests said
8.7
Recommended by 90% of guests
Value for money8.3
Distance to city center5 km
Location rating9.0
Nearest airportJeju International Airport (CJU)
Distance to airport1.9 km
Has restaurantYes
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 17 times in the last 24 hours | 15 travelers are looking at this property right now
Standard Double Room
Standard Double Room
...
  • City view
  • 33 m²/355 ft²
  • 1 double bed
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Standard Family Twin
Standard Family Twin
...
  • City view
  • 35 m²/377 ft²
  • 1 single bed and 1 double b...
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Standard Twin Room
Standard Twin Room
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds
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Standard Triple
Standard Triple
...
  • City view
  • 35 m²/377 ft²
  • 3 single beds
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Deluxe Family Twin Room
Deluxe Family Twin Room
...
  • Mountain view
  • 33 m²/355 ft²
  • 1 single bed and 1 double b...
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Deluxe Family Ocean View
Deluxe Family Ocean View
...
  • Ocean view
  • 33 m²/355 ft²
  • 1 single bed and 1 double b...
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Deluxe Twin Ocean View
Deluxe Twin Ocean View
...
  • Ocean view
  • 33 m²/355 ft²
  • 2 single beds
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Deluxe Mountain View Twin
Deluxe Mountain View Twin
...
  • Mountain view
  • 33 m²/355 ft²
  • 2 single beds
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Standard Room Upgrade
Standard Room Upgrade
...
  • City view
  • 35 m²/377 ft²
  • 1 single bed or 1 double be...
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Deluxe Double Mountain
Deluxe Double Mountain
...
  • Mountain view
  • 33 m²/355 ft²
  • 1 double bed
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More about Lotte City Hotel Jeju

More about Lotte City Hotel Jeju

"The hotel is classy and is centrally located."

Reviewed January 24, 2018

Chariz from Philippines

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Very friendly staff and have a pool."

Jia Y. from Singapore

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (808)Booking.com Reviews (1298)
8.7
Cleanliness9.0
Facilities8.3
Location9.0
Room comfort and quality8.7
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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Showing 503 verified guest comments
12345
10.0
Exceptional
Lannie from Hong Kong
Family with teens
Standard Room Upgrade
Stayed 2 nights in May 2018
Very Nice”
Very Nice
Reviewed August 07, 2018
4.8
SIYING from Macau
Family with teens
Standard Family Twin
Stayed 2 nights in May 2018
Terrible service that ruins my trip ”
Service in Lotte City Hotel Jeju is terrible, staffs knows nothing about their surrounding area. When I ask the front office staff about good seafood restaurants near by upon check in, she simply passed me over a map and asked me to find it out myself. Then the next day I asked their concierge in information desk about how to go to Udo island, she directed me to a wrong direction and told me it only take 1.5 hour to get to the port. Then I followed her instruction and eventually spent 5 hours on the bus and when I finally arrived at the island, all the tour bus was closed already and I just wasted my whole day because of their wrong information given. Room facilities were ok but the window glass was so dirty like they never clean it, and the cups were cheap that they provide only paper cup, this is not something I would expect from this kind of hotel.
Reviewed May 11, 2018
10.0
Exceptional
MEI from Hong Kong
Family with young children
Standard Room Upgrade
Stayed 2 nights in April 2018
Good Location”
Staffs nice and good location to anywhere
Reviewed May 10, 2018
6.0
Pauline from Taiwan
Couple
Standard Twin Room
Stayed 2 nights in April 2018
Above average”
the service from staff is not very good but the location is very convenience.
Reviewed April 14, 2018
6.4
Good
Kum from Singapore
Family with young children
Stayed 3 nights in April 2018
Half happy traveller”
Everything about this is excellent EXCEPT one male front desk receptionist, we reach at half an hour before time to check in and he rudely tells me check in two pm. When he went off another lady gladly did the check in for me.
Reviewed April 09, 2018
8.8
Excellent
Jade from Australia
Family with young children
Standard Twin Room
Stayed 1 night in March 2018
Excellent”
Nice hotel with good service. When our room smelled like plastic, they switched us to a higher floor room and provided us with a purifier machine. There is corn laundry but was almost KRW10,000 per load. Not kids friendly as no kid slippers and toiletory.
Reviewed April 02, 2018
8.0
Excellent
Jia from Singapore
Couple
Stayed 3 nights in December 2017
Very good”
Very friendly staff and have a pool.
Reviewed March 16, 2018
9.2
Exceptional
JESSIE from Philippines
Group
Standard Twin Room
Stayed 1 night in February 2018
location is great”
i only book the hotel coz of its brand,i think its overpricing we didnt enjoy the hotel facilities coz of the snow storm during our stay,breakfast buffet are diverse,the good thing in the hotel is the staff they converse clearly and the concierge they are amiable.
Reviewed February 09, 2018
9.2
Exceptional
Chariz from Philippines
Family with teens
Standard Family Twin
Stayed 1 night in November 2017
ok hotel but ”
the hotel is classy and is centrally located. Saw a kpop group when we stayed there. my only complain is the delay in the deposit which i am waiting to be released and credited back to my account since.we checked out on november 29, 2017.
Reviewed January 24, 2018
8.0
Excellent
Ingrid from Hong Kong
Business traveler
Standard Double Room
Stayed 2 nights in January 2018
Good location, friendly staff”
The location is good with many restaurants and shops nearby. Lotte Duty Free is at the same building. It's near the airport, just 10 mins by taxi.
Reviewed January 23, 2018
7.6
Very good
James from Singapore
Family with young children
Standard Family Twin
Stayed 1 night in September 2017
Great location ”
We liked the hotel, it was clean and service was good. There are quite a few good restaurants to eat about 5 mins walk away
Reviewed January 07, 2018
8.8
Excellent
WEIXIANG from Singapore
Group
Standard Triple
Stayed 2 nights in December 2017
Excellent”
Hotel was located near restaurants though most do not open early in the morning. However we were satisfied to have paris baguette just a stone throw away for breakfast and managed to find a small eatery 5 mins walk behind the hotel to have breakfast the day of our departure. Lots of food choices at the airport too. Lotte duty free is located just next to the hotel. We ordered room service and was pleasantly delighted at the quality of food served although there are limited choices.. (only pasta or pizza).
Reviewed December 24, 2017
8.0
Excellent
KEKSIANG from Malaysia
Business traveler
Stayed 2 nights in November 2017
Proximity”
Easy access to airport as it takes 5-10mins only. Shopping are within walking distance. However, not exactly right smack in a shopping street. Breakfast in hotel? Unless you are on a diet....poor selections or expect continental spread only.
Reviewed November 13, 2017
9.2
Exceptional
Cherlyn from Singapore
Group
Standard Twin Room
Stayed 1 night in November 2017
Nice hotel”
Dutyfree is conveniently located downstairs. Hotel is surrounded by shops. Very near to the airport.
Reviewed November 12, 2017
8.0
Excellent
YeYoung from South Korea
Family with teens
Standard Triple
Stayed 1 night in September 2017
Nice staff, perfect location”
But the room seems a bit small, unresonable price. And there was a lefted item beside the bed. But the staffs are extremely nice.
Reviewed October 05, 2017
9.2
Exceptional
Jungmin from South Korea
Couple
Standard Family Twin
Stayed 1 night in September 2017
Smart choice”
Our last day at lotte city jeju was great , pool and other amenities were fun and joyful
Reviewed September 24, 2017
8.8
Excellent
Fiona from Singapore
Family with teens
Standard Double Room
Stayed 1 night in September 2017
Central Hotel to Stay While Jeju”
It is a very gorgeous hotel. Check-in staff are very friendly and helpful. It is a central location with The Golden Tour Bus just down the road and also several bus stops to different locations all around and nearby. Took us about 10-15 mins from the airport to the hotel in a bus. Will definable recommend this hotel in the future when going to Jeju.
Reviewed September 10, 2017
8.4
Excellent
robert from Australia
Couple
Standard Double Room
Stayed 3 nights in August 2017
Excellent”
Great hotel located in resort area of Jungmun. Swimming pool facilities are very busy with family's. If looking for a quiet hotel for a bit of R&R id look elsewhere
Reviewed August 30, 2017
8.0
Excellent
SIN from Malaysia
Family with young children
Standard Family Twin
Stayed 2 nights in May 2017
Great Location”
10min by taxi to the hotel. walking distance to the shop lot.
Reviewed July 23, 2017
10.0
Exceptional
Woojun from South Korea
Couple
Stayed 3 nights in June 2017
Good access to downtown”
Good access to downtown, excellent room condition.
Reviewed July 16, 2017
12345
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