Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Removed from saved list

8.8

Excellent
/10
(4,028 reviews)See what guests said
Highly rated by guests – 94% would recommend
Housekeeping23
Shops15
Breakfast4
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Gwangalli Beach 5.7 km
Yongdusan Park 6.6 km
Gwangandaegyo Bridge 6.8 km
Jagalchi Market 7.0 km
Gamcheon Culture Village 7.8 km
Haeundae Beach 9.5 km
Taejongdae 11.9 km
Beomeosa Temple 14.2 km
Haedong Yonggung Temple 15.6 km
Nearby landmarks
Lotte Department Store 30 m
Lotte Duty-Free Shop in Seo-myeon 30 m
Seven Luck Casino Busan Lotte Branch 60 m
Lotte Hotel Lobby Lounge 70 m
Fuzzy Navel Pojangmacha 70 m
Gounsesang Dermatologic Busanjeom 90 m
Lotte Cinema 100 m
Yeouminalssin Clinic 110 m
Yeouminalssinbimanseonghyeong Clinic 110 m
Mosaengoegwa Mobalisik Center 120 m
Free Wi-Fi

Lotte Hotel Busan

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285 - See map
Attention

This property is in high demand!

28 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 400 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Busan

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Busan are being booked every minute!
Value for money8.4
Distance to city center0.5 Km
Location rating9.1
Nearest airportGimhae International Airport (PUS)
Distance to airport10.1 km

Rooms available at Lotte Hotel Busan

Excellent
Room comfort & quality
8.9
1 King Bed Club Junior Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 double bed
Enter dates to see prices
King Double Junior Suite
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premier Double Room
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Premier Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premier Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premier Suite Double Room
...
  • Room size: 98 m²/1055 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Premier Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Lotte Hotel Busan have a hot tub?

A hot tub is one of the facilities available at Lotte Hotel Busan.

What time is check-in and check-out at Lotte Hotel Busan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lotte Hotel Busan?

Lotte Hotel Busan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Lotte Hotel Busan has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Busan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Lotte Hotel Busan?

Start your mornings right, with the continental and buffet breakfast options offered at Lotte Hotel Busan. Adults can enjoy breakfast offered with an additional charge of 36300 KRW if not included in the room rate.

What are my dining options at Lotte Hotel Busan?

Lotte Hotel Busan features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Lotte Hotel Busan?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Busan. In-house planning service is offered to help your event go smoothly.

Can business events be hosted at Lotte Hotel Busan?

On-site venues and convenient event services make Lotte Hotel Busan an ideal choice for hosting conferences. All available venues come in different styles and sizes and can accommodate up to 2000 people.

What is the smoking policy at Lotte Hotel Busan?

Lotte Hotel Busan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Lotte Hotel Busan?

The closest train, metro, or bus station is Seomyeon Subway Station, 410 m away from Lotte Hotel Busan.

What restaurants are nearby Lotte Hotel Busan?

Lotte Hotel Busan’s neighborhood is Seo-myeon which includes popular restaurants such as Ra Se Neu, Lotteria Lotte Busan Main-branch Cinema Store and Samgwang Barley Rice.

What popular shopping places are close to Lotte Hotel Busan?

Lotte Hotel Busan is located in Seo-myeon area which features shopping places such as Seomyeon Underground Shopping Center, Bujeon Ginseng Market and Lotte Department Store.

What are popular attractions near Lotte Hotel Busan?

Lotte Hotel Busan is located in Seo-myeon area, which is famous for attractions such as Busan Citizens Park, Seomyeon Food Alley and Seomyeon Medical Street.

What popular natural sightseeing spots are close to Lotte Hotel Busan?

Lotte Hotel Busan is located within Seo-myeon, which makes it conveniently close to natural sights including Hwangnyeongsan Mountain.

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See map

Explore the neighborhood

What people love about Lotte Hotel Busan

  • 9.2

    Exceptional

    "Definitely one of the best decisions staying at Lotte Hotel Busan!"

    Mei

    |

    February 22, 2020

  • 10.0

    Exceptional
    Breakfast

    "Nice rooms good service and also the Breakfast is exellent"

    Roger

    |

    March 15, 2019

  • 8.0

    Very good
    Spaciousness

    "The room was spacious and the furniture classic style."

    Nancy

    |

    November 17, 2018

Property ranking|Compared to 1,272 Busan properties
See all rankings
Room comfort score
8.9/10
Room size
46 sqm.
Service score
9.1/10
Cleanliness score
9/10
Better than
99
%
of Busan properties
Bigger than
96
%
of Busan properties
Better than
95
%
of Busan properties
Better than
95
%
of Busan properties
Overall rating:

8.8

Excellent
4,028 reviews
Cleanliness
9.0
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
The room is well-maintained and has all the basic necessitie...
Jemmelette from Philippines
Couple
More about Lotte Hotel Busan

More about Lotte Hotel Busan

Lotte Hotel Busan, with 43 floors and 650 guestrooms, is located in the heart of Busan, putting it within 30 minutes of many of Busan’s attractions, including Haeundae Beach, Gwangalli, BEXCO, Nampo-dong, and Busan Station. It is also the perfect place for one-stop travel with its concentration of various facilities such as a department store, movie theater, duty-free shop, and casino, all in one place. Located close to Lotte Hotel Busan is Busan Citizens Park which is a wonderful place to take a light stroll. The park’s beautiful night view of Busan will make your trip truly unforgettable.

Show less
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

23 mentions

Breakfast

16 mentions

Food & Dining

11 mentions

Internet

11 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Infirmary
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site

La seine

  • Menu: Buffet, A-la-carte

Toh Lim

  • Cuisine: Chinese
  • Menu: Buffet

Momoyama

  • Cuisine: Japanese
  • Menu: Buffet

Mugunghwa

  • Cuisine: Korean
  • Menu: Buffet

The Lounge

  • Menu: Buffet

Delicahans

  • No additional information available
Location
772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285
Exceptional
Location

9.1

Airports

  • Gimhae International Airport (PUS)
    10.1 km
  • Ulsan Airport (USN)
    55.6 km

Public transportation

  • Seomyeon Subway Station
    410 m
  • Buam Subway Station
    520 m

Hospital or clinic

  • Gounsesang Dermatologic Busanjeom
    90 m

Shopping

  • Jagalchi Market
    7.0 km

Convenience store

  • 7 Eleven
    20 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Gwangalli Beach
    5.7 km
  • Yongdusan Park
    6.6 km
  • Gwangandaegyo Bridge
    6.8 km
  • Jagalchi Market
    7.0 km
  • Gamcheon Culture Village
    7.8 km
  • Haeundae Beach
    9.5 km
  • Taejongdae
    11.9 km
  • Beomeosa Temple
    14.2 km
  • Haedong Yonggung Temple
    15.6 km

Nearby landmarks

  • Lotte Department Store
    30 m
  • Lotte Duty-Free Shop in Seo-myeon
    30 m
  • Seven Luck Casino Busan Lotte Branch
    60 m
  • Lotte Hotel Lobby Lounge
    70 m
  • Fuzzy Navel Pojangmacha
    70 m
  • Gounsesang Dermatologic Busanjeom
    90 m
  • Lotte Cinema
    100 m
  • Yeouminalssin Clinic
    110 m
  • Yeouminalssinbimanseonghyeong Clinic
    110 m
  • Mosaengoegwa Mobalisik Center
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 12 months stays free of charge in a crib.
    Baby crib is upon request and needs to be confirmed by management.
  • Guest must be at least 14 years old to access club lounge.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • Baby cot is available at no additional charge for children under 12 months. It can be provided if there is sufficient quantity at the time (prior reservation required)
    *An extra bed (adult size) is available for KRW 60,500.
  • The property's fitness center is closed every 4th Wednesday of the month.
  • Two guests per room may use the fitness facilities at no additional cost once per night. The facilities are closed every 4th Wednesday of the month.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until03:00
  • Check-out from03:15
  • Check-out until11:00

Getting around

  • Airport transfer fee50000 KRW
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)36300 KRW
  • Daily Internet/Wi-Fi fee0 KRW

The property

  • Number of floors43
  • Number of restaurants3
  • Number of rooms 650
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2017

Parking

  • Daily parking fee0 KRW
Property announcements

For one child between 5-13 years-old, there is an extra charge for using the pool with 15,000 KRW, but the children have access to only pool, spa and Gym for guests.


Guidelines for limiting the number of guests (8/10 to 8/22) [level 4]

- A double bed type or twin can only accommodate up to 2 people.
- Bed type family twin for 3 people only allows maximum 3 people to stay.

However, only cohabitation families with more than three people are allowed to stay. (Please bring the resident registration copy with you.)
Due to the spread of Corona 19, we would like to operate hotel restaurants and auxiliary facilities as follows until the end of Corona.

* Fitness centers, swimming pools and saunas are available once a day for free.
* Fitness centers, swimming pools and saunas are closed on the fourth Wednesday of each month. (It is subject to change depending on hotel conditions.)
* Club Lounge Available Rooms: Club Deluxe Double/Twin, Club Premier Double/Twin, Club Premier Suite Double/Twin, Junior Suite King Double (room available at 20% off, Please use it a lot.)
* Club rooms and club lounges are not allowed for children under the age of 12.
* Please note that room service will be temporarily suspended due to corona.

[Fitness Club Outdoor Swimming Pool Summer Guide]
1. Operating period: 7.1 (Thursday) to 8.22 (Sunday)
2. Operating hours

1) July 24 (Saturday) to August 22 (Sunday): A temporary trilogy
- Part 1: 08:30 to 11:00AM
- Part 2: 11:30 to 15:00PM
- Part 3: 17:30 to 10:00PM

2) 7.1 (Thursday) to 7.23 (Friday)
- 08:30 ~ 10:00PM

3. Information on the use of snack bars in the outdoor swimming pool
1) Operation period: 7.1 (Thursday) to 8.22 (Sunday)
2) Operating hours: 11:00 to 09:00PM
* Open from 10:00 on Saturday, Sunday and July 24 (Saturday)

[Guided operation of the club lounge on the 33rd floor
1) Breakfast: 07:00 to 10:00
2) Light Snack: From 12:00 to 02:30PM
3) Afternoon T-shirt: 03:00 to 05:00PM
4) Cocktail service: 05:00 to 08:00PM

Club Lounge Available Rooms: Club Deluxe Double/Twin,


[Change operating hours of the place]

1) Dorim
- Chinese: 12:00 to 03:00PM (Last Order 02:20PM)
- Dinner: 18:00 to 09:00PM (Last Order 08:40PM)

2) Mugunghwa / Momoyama
- Chinese: 12:00 to 03:00PM (Last Order 02:20PM)
- Dinner: Not operated

According to the 4th level of social distancing in Busan, only Chinese food will be operated during the relevant period, which may be changed after August 23.

3) The Lounge & Bar
- Operating hours: 11:00 to 09:00PM
- Salad buffet operating hours: [Chinese food] 12:00 to 02:30PM / [Dinner] 05:30 to 08:00PM

4) Delica Hans: 11:00-08:00PM
5) Unoperated: Room service
6) Lacaine
[Breakfast] 06:30 to 10:00 / [Chinese] 12:00 to 03:00PM / [Dinner] 06:00 to 09:00PM
Part 1 05:00 to 07:00PM, Part 2 07:30 to 09:30PM


[Fitness Center Operation]
Indoor Swimming Pool / Sauna / Fitness Free
- Usage time: 06:00 to 10:00PM
- Closed on the fourth Wednesday of each month
- You can use it once a day.
- Sauna is available for 14 years of age or older and fitness is available for members and guests only.
- Single sauna fee for members: KRW 50,000 (including gym and indoor swimming pool)

** Precautions for using saunas, fitness clubs, indoor swimming pools, and golf practice centers
- Indoor swimming pool: must wear fur / outdoor swimming pool: can wear fur and baseball cap (* Cannot enter if not worn)
- Sportswear, socks, exercise towels, earphones, toothpaste, salt, and shower towels are not available, so please bring them with you if necessary. (However, towels in the sauna can be rented by us)
- Please wear a mask when visiting or using the fitness club. It may not be available when not wearing it.
- Required places to wear masks: locker rooms, training areas, golf practice areas, swimming pools, and snack bar menus.
- Access is restricted if you have symptoms of respiratory abnormality and fever, or if you have visited overseas in the last two weeks.

** Busan Station↔ Hotel Baggage Service (Free)
- Baggage receiving period and location
- Concierge desk on the first floor of the hotel (before 11:00 AM, departing from *7/1 to 8:30AM)
- Jim Carrey Desk on the 1st floor of Busan Station (9:00 AM to 06:00 PM)
- Baggage pickup time and location
- Concierge desk on the first floor of the hotel (after 04:00PM)
- Jim Carrey Desk on the 1st floor of Busan Station (02:00PM to 10:00PM)

** Use Busan Tour Program (Free)
- First-come, first-served pre-booking system
- Please check the official website because the program varies by season.
- Foreign guests will be able to have 7–8% of the tax reimbursed if they make their payment at the front desk.

Reviews of Lotte Hotel Busan from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.8
Location9.1
Room comfort and quality8.9
Service9.1
Value for money8.4
High score for Busan
Rating
9+ Exceptional (725)
8-9 Excellent (293)
7-8 Very Good (240)
6-7 Good (52)
<6 Below Expectation (71)
Time of the year
Mar - May (303)
Jun - Aug (367)
Sep - Nov (365)
Dec - Feb (346)
Don't miss out!Properties in Busan are being booked every minute!
All guests (2,765)
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Show reviews that mention 

Showing 1,381 verified guest comments
12345
9.3
Exceptional
Lydia from Singapore
Group
Stayed 1 night in May 2011

Wonderful Hotel with an Awesome Location”

Location, Cleanliness, View from the Room, Easily Accessible, Good service.

I booked for Lotte Hotel Busan through Agoda at very good rates and never regretted my decision. We stayed there for just one night wishing we had stayed longer. The staff were very helpful when we arrived. Because we booked the hotel just the night before our stay, we were unable to print out the confirmation slip. But, the hotel staff were very nice to escort us to the communications room to access my email for it. Lotte hotel is also very strategically located. If you're taking the subway, the hotel itself is connected to the underground subway system. That helped us a lot when it rained in Busan, because we could get to the hotel without getting single drop of water on us!:) Lotte hotel is also connected to the Lotte Departmental Store and Underground shopping stores where we did most of our shopping. I believe the best feature for the hotel is ultimately their strategic location which is hassle-free, easy to access and right in the heart of Busan!

Reviewed June 19, 2011

See room deals

10.0
Exceptional
Wing from China
Group
Deluxe Family Twin
Stayed 1 night in December 2017

Best hotel in Busan!”

We chose to stay in Lotte Hotel Busan on our third visit to Busan. That was an impromptu trip and we only stayed in Busan for 1 day. We thought the best way to seize the time by staying in the heart of the city centre and its gotta be Lotte Hotel Busan. As a 5-star hotel, the facilities and cleanliness perform pretty well. And the staffs were so helpful and they put their smile all the time, and we felt so welcome once we arrived the hotel. The day we were staying was actually my birthday and the hotel even prepared a cake to celebrate my birthday! That was beyond expectation. I would like to thank everyone in the hotel for bringing us such an amazing experience in Busan and we would definitely stay at Lotte Hotel Busan again!

Reviewed April 13, 2018

See room deals

9.7
Exceptional
Madeleine from Canada
Couple
Stayed 1 night in July 2011

Amazing hotel ”

Executive rooms and all the goodies that come with!

Stayed at the Lotte Hotel Busan and it was the best hotel experience I've ever had! I HIGHLY recommend if you stay at this hotel to only stay in an executive room. While the price is a little higher, the incentives are far greater! Our room was beautifully designed and the bed was fabulous. In the executive room option your able to enjoy tea in the afternoon, drinks in the evening and breakfast in the morning. Your completely taken care of! And English magazines and books to browse. Use of the sauna and gym facilities included (an extra charge for regular hotel guests). Simply one of the nicest stays I've ever had in a hotel. Highly recommend this hotel for your stay in Busan !! Enjoy.

Reviewed July 16, 2011

See room deals

9.3
Exceptional
Caleena from Singapore
Group
Deluxe Twin
Stayed 1 night in May 2015

Superb hotel!”

Service, room standard and cleanliness

I thoroughly enjoyed my one night stay at Lotte Hotel Busan. The room was ready upon our arrival (before 2/3PM) and we got to check in, which is wonderful since we were tired after a long train ride and they were not super strict on the check-in timing. The hotel room and its toilet are big and clean, the pillows and beds are comfortable and the room is more than adequately equipped. The staff were also very polite and the service was efficient and good. Let's just say I definitely do not mind paying the price for the standard of the room and wonderful service. Thank you Lotte Hotel Busan! :)

Reviewed May 30, 2015

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9.7
Exceptional
Gillian from United Kingdom
Family with teens
Premier Twin
Stayed 1 night in June 2014

Another Fabulous stay at the Lotte Hotel. ”

The staff, the food and the great rainfall shower.

Our stay at the Lotte Hotel Busan was excellent. The staff were kind and attentive. The chefs very personable and able to explain and let my try different foods. One chef in particular made me the most amazing Omlette. Thank you! Favourite with my daughter is the chocolate fondue and they even have this running at breakfast time! The room was clean and tidy with luxurious toiletries and best of all a lovely rainfall shower. My daughter had three showers whilst we were there she loved the whole experience so much. The pillows really comfortable on the bed. Nice mix of tea and coffees. Great check in and out service. Plus the concierge was very helpful too. Thank you Lotte Busan. We will be back.

Reviewed June 16, 2014

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10.0
Exceptional
Lee from Singapore
Solo traveler
Stayed 3 nights in November 2017

Impressive first experience ”

This is my first visit to busan and also my first stay in Lotte hotel group. Room rates were good on the club floor. To my pleasant surprise , breakfast was included and i have to comment that they have given a very good spread. Room size is big and comfortable. Gym facilities were fantastic. Staff service was superb and they speak English (which was really helpful) . Definitely will stay again if I'm back to busan. Very good food in the high end korean restaurant within the hotel too. Very pleasant stay indeed. Highly recommended

Reviewed November 30, 2017

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9.0
Exceptional
chan from Hong Kong SAR, China
Solo traveler
Premier Double
Stayed 1 night in June 2014

Great for Shopping and Transportation”

Good Location and Convenience

Lotte Hotel has wonderful rooms for business or just fun travel. We found the staff to be very helpful, from guiding us to our room to helping us negotiate our way to the subway for further Busan exploration. We saw that the hotel also had a casino but we did not participate in that. Maybe next time! We were surprised to find that there was an entire mall in the lower floors of the hotel building along with a pathway to the subway. You might never have to leave this hotel, but then...that is what we came to Busan to do; EXPLORE!

Reviewed July 18, 2014

See room deals

9.3
Exceptional
Dennis from United States
Family with teens
Deluxe Twin
Stayed 2 nights in July 2010

Stay at Lotte Hotel Busan”

Loved being connected underground to the subway system, great view out the 27th floor, beautiful facility
Restaurants were rather pricey compared to getting out in the area and experiencing the local food of Busan

We recently had a 2 night stay at the Lotte Hotel Busan. It was a wonderful facility which was connected to the subway system and we used that connection often over the 3 days we were there. The staff were friendly and helpful. We especially appreciated being able to check out on our final day and store our luggage while we continued to sightsee in the afternoon. Great mini-vacation for us. Unfortunately, we did not take in the other amenities available (hotel restaurants, casino, pool) because we wanted to be out in Busan exploring that lovely city.

Reviewed August 03, 2010

See room deals

8.7
Excellent
Lutchumana from New Zealand
Couple
Stayed 4 nights in July 2009

Lotte hotel”

located near centre of town.
welcome was very warm and not restricted to filling the hotel form and back to your room.Staff were very courteous.

Lotte Hotel was quite good with good quality service. Furthermore the staff was very helpful and some staff members could speak and understand English which made our stay easy.The room was of good standard and we were happy to make use of a computer with internet facilities free of charge. The room was cleaned everyday and linen changed daily.We were able to hire a taxi with the help of the staff and at a fixed charge already told to us.I was impressed by the honesty of the staff when dealing with us.We recommend Lotte Hotel to others who visit Busan.

Reviewed July 19, 2009

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9.6
Exceptional
Angela from Hong Kong SAR, China
Group
Deluxe Double
Stayed 4 nights in December 2017

Excellent hotel”

My friend and I loved staying at this hotel! It is very central in location to explore all of Busan, and best of all, close to lots of food options and shopping, both during the day and late night. The staff are super friendly and speak excellent english. We didn't use any amenities such as gym and spa, but the hotel has all of those. It is right above Lotte Mall, so even if it's winter and snowing outside, you can just walk inside to food court etc. It's also right on top of the subway station, very convenient. The beds and bathroom are clean, and bed is very comfortable. The room is also pretty large. Overall I had a very very enjoyable stay and would come back again if it's available for similarly reasonable prices as this time!

Reviewed January 10, 2018

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10.0
Exceptional
Jemmelette from Philippines
Couple
Deluxe Double
Stayed 1 night in January 2020

Best Hotel for Honeymoon”

This is our second time in Lotte Hotel Busan and we really loved it. It is centrally located within the vicinity of public transportation and perfect for travelers like us. We arrived earlier than the check in time but they allow us to check in early. They also provided honeymoon cake for us. The room is well-maintained and has all the basic necessities you need. They also care about your safety. They have thermal scanners on the lobby to check if someone has fever before entering the hotel.

Reviewed February 05, 2020

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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.

Responded February 08, 2020
Lotte Hotel Busan
9.3
Exceptional
Wing from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2012

best and the best location”

the staff can communicate with different language

Lotte hotel busan is the best hotel that i think in Busan with the most convientent location. airport bus will stop at the maingate, and you can walk in the underground to go to the subway. there are numerous beauty shops, retails shops and restaurant around the hotel. Also, the kid lotte mart runs 24 hours which is near the hotel with around 5mins taxi

Reviewed July 14, 2012

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10.0
Exceptional
Fung from Hong Kong SAR, China
Family with young children
Premier Twin
Stayed 2 nights in October 2012

Great View Hotel”

Good facilities and sweet services

when i first stepped in the hotel, the spacious lobby make me felt comfort.the most impressive was the room. great view of city in front me. its really let me relax when looking out the window either morning or night. the room was well facilited with sweet,useful mobile phone for the guest took out and contacted hotel easily if any problem outside. very nice experience living in lotte hotel in busan.

Reviewed October 09, 2012

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9.0
Exceptional
Yan from China
Couple
Premier Twin
Stayed 2 nights in September 2012

Nice hotel but far from beach”

Large room

We stayed 2 nights at Lotte Hotel Busan, very pleasant stay room is large and newly decorated, definitely a 5 star hotel. Hotel has duty free shop, many restaurents next to hotel so very convenient. However if you like to enjoy sunshine and beach I suggest you to choose hotels in Haeundae area, it took us appox half hour by taxi to the beach.

Reviewed October 12, 2012

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9.3
Exceptional
Daniel from United States
Couple
Stayed 4 nights in July 2010

Lotte Hotel Busan”

Great rooms, friendly staff, Caesar the tiger
Must pay to use pool, driving range, and many other things that could have been included in the price

Overall the Lotte Hotel in Busan is a pleasant place to stay. The lobby, staff, and rooms are all very nice. The location is also convenient as it is situated over Seomyeon Station in the heart of Busan. It is very easy to travel to any destination in Busan as this is one of the main terminals in the center of the city.

Reviewed August 04, 2010

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10.0
Exceptional
Romere from United States
Business traveler
Stayed 2 nights in July 2010

stat at lotte busan”

centrally located next to night life, and great casino
none

I really enjoyed my stay at the Busan Lotte. The house keeping staff and the entire stay were very accomadating and promptly replied to everyone of my request. The food and room service was nothing short of outstanding. I had an excellent view of the Busan sky line, and it was extra incredible at night.I would recommend this hotel to all my friends that visit the Busan area.

Reviewed August 02, 2010

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8.4
Excellent
LIM from Malaysia
Family with teens
Deluxe Family Twin
Stayed 2 nights in September 2017

First time in Busan”

Lotte Hotel Busan is situated at the city of Busan, it is located 20 minutes away from Busan train station and 15 minutes away from Nampodong shopping district (similar to Myeongdong in Seoul). There a number of eateries and convenience stores located just below the hotel. The rooms are spacious, just nice for 4 person and clean. The check- in staff and housekeeping are friendly. Would definitely stay there again next time when I visit Busan again.

Reviewed November 02, 2017

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10.0
Exceptional
LIM from Singapore
Family with teens
Deluxe Family Twin
Stayed 6 nights in October 2019

Free and very easy to travel”

Busan is very clean town and after eating everyone have to clear there own cutlery. We stay at Lotte Busan hotel, taxi is not expensive but if you prefer walking nearby a lot of restaurant and coffee cafe street. Train station also easier with a lot of shopping near station. Attractions a lot of walking and climbing up stairs. I when with my two sisters, we enjoy the 7 days trips.

Reviewed October 20, 2019

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Dear Mr./Ms. Thank you for staying with us and sharing your experience at LOTTE Hotel Busan. We look forward to your next visit. Thank you. Reservation dept. LOTTE HOTEL BUSAN

Responded February 21, 2020
Lotte Hotel Busan
8.0
Excellent
Angel from Indonesia
Family with teens
Deluxe Twin
Stayed 2 nights in March 2014

5 Star hotel”

Room, location, next to lotte mall.

Lotte Hotel Busan in the heart of port city Busan is a premier hotel that provides comfort, entertainment and relaxation through a wide range of state-of-the-art facilities. The room was big enough with Nice decorating. The fitness club gives access to a gymnasium, indoor and outdoor swimming pools, a sauna and an indoor golf range. Moreover, the hotel houses a casino and a duty free shop that carries over 200 brands including Chanel and Louis Vuitton. Guests can also explore other parts of the city by taking the subway from Seomyeon Station, which is located only five minutes away. Definitely will come back here again.

Reviewed June 04, 2014

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10.0
Exceptional
Chee from Singapore
Solo traveler
Stayed 1 night in June 2011

Superior class hotel and great amenities”

Large room with separate bath and wash basin. Generous with amenities

had a wonderful stay at lotte busan. they were very generous with the toiletries and particularly liked the separate bath and wash basin concept. two persons can shower and wash up at the same time. would definitely return to lotte hotel

Reviewed June 19, 2011

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