For one child between 5-13 years-old, there is an extra charge for using the pool with 15,000 KRW, but the children have access to only pool, spa and Gym for guests.
Guidelines for limiting the number of guests (8/10 to 8/22) [level 4]
- A double bed type or twin can only accommodate up to 2 people.
- Bed type family twin for 3 people only allows maximum 3 people to stay.
However, only cohabitation families with more than three people are allowed to stay. (Please bring the resident registration copy with you.)
Due to the spread of Corona 19, we would like to operate hotel restaurants and auxiliary facilities as follows until the end of Corona.
* Fitness centers, swimming pools and saunas are available once a day for free.
* Fitness centers, swimming pools and saunas are closed on the fourth Wednesday of each month. (It is subject to change depending on hotel conditions.)
* Club Lounge Available Rooms: Club Deluxe Double/Twin, Club Premier Double/Twin, Club Premier Suite Double/Twin, Junior Suite King Double (room available at 20% off, Please use it a lot.)
* Club rooms and club lounges are not allowed for children under the age of 12.
* Please note that room service will be temporarily suspended due to corona.
[Fitness Club Outdoor Swimming Pool Summer Guide]
1. Operating period: 7.1 (Thursday) to 8.22 (Sunday)
2. Operating hours
1) July 24 (Saturday) to August 22 (Sunday): A temporary trilogy
- Part 1: 08:30 to 11:00AM
- Part 2: 11:30 to 15:00PM
- Part 3: 17:30 to 10:00PM
2) 7.1 (Thursday) to 7.23 (Friday)
- 08:30 ~ 10:00PM
3. Information on the use of snack bars in the outdoor swimming pool
1) Operation period: 7.1 (Thursday) to 8.22 (Sunday)
2) Operating hours: 11:00 to 09:00PM
* Open from 10:00 on Saturday, Sunday and July 24 (Saturday)
[Guided operation of the club lounge on the 33rd floor
1) Breakfast: 07:00 to 10:00
2) Light Snack: From 12:00 to 02:30PM
3) Afternoon T-shirt: 03:00 to 05:00PM
4) Cocktail service: 05:00 to 08:00PM
Club Lounge Available Rooms: Club Deluxe Double/Twin,
[Change operating hours of the place]
1) Dorim
- Chinese: 12:00 to 03:00PM (Last Order 02:20PM)
- Dinner: 18:00 to 09:00PM (Last Order 08:40PM)
2) Mugunghwa / Momoyama
- Chinese: 12:00 to 03:00PM (Last Order 02:20PM)
- Dinner: Not operated
According to the 4th level of social distancing in Busan, only Chinese food will be operated during the relevant period, which may be changed after August 23.
3) The Lounge & Bar
- Operating hours: 11:00 to 09:00PM
- Salad buffet operating hours: [Chinese food] 12:00 to 02:30PM / [Dinner] 05:30 to 08:00PM
4) Delica Hans: 11:00-08:00PM
5) Unoperated: Room service
6) Lacaine
[Breakfast] 06:30 to 10:00 / [Chinese] 12:00 to 03:00PM / [Dinner] 06:00 to 09:00PM
Part 1 05:00 to 07:00PM, Part 2 07:30 to 09:30PM
[Fitness Center Operation]
Indoor Swimming Pool / Sauna / Fitness Free
- Usage time: 06:00 to 10:00PM
- Closed on the fourth Wednesday of each month
- You can use it once a day.
- Sauna is available for 14 years of age or older and fitness is available for members and guests only.
- Single sauna fee for members: KRW 50,000 (including gym and indoor swimming pool)
** Precautions for using saunas, fitness clubs, indoor swimming pools, and golf practice centers
- Indoor swimming pool: must wear fur / outdoor swimming pool: can wear fur and baseball cap (* Cannot enter if not worn)
- Sportswear, socks, exercise towels, earphones, toothpaste, salt, and shower towels are not available, so please bring them with you if necessary. (However, towels in the sauna can be rented by us)
- Please wear a mask when visiting or using the fitness club. It may not be available when not wearing it.
- Required places to wear masks: locker rooms, training areas, golf practice areas, swimming pools, and snack bar menus.
- Access is restricted if you have symptoms of respiratory abnormality and fever, or if you have visited overseas in the last two weeks.
** Busan Station↔ Hotel Baggage Service (Free)
- Baggage receiving period and location
- Concierge desk on the first floor of the hotel (before 11:00 AM, departing from *7/1 to 8:30AM)
- Jim Carrey Desk on the 1st floor of Busan Station (9:00 AM to 06:00 PM)
- Baggage pickup time and location
- Concierge desk on the first floor of the hotel (after 04:00PM)
- Jim Carrey Desk on the 1st floor of Busan Station (02:00PM to 10:00PM)
** Use Busan Tour Program (Free)
- First-come, first-served pre-booking system
- Please check the official website because the program varies by season.
- Foreign guests will be able to have 7–8% of the tax reimbursed if they make their payment at the front desk.
Wonderful Hotel with an Awesome Location”
I booked for Lotte Hotel Busan through Agoda at very good rates and never regretted my decision. We stayed there for just one night wishing we had stayed longer. The staff were very helpful when we arrived. Because we booked the hotel just the night before our stay, we were unable to print out the confirmation slip. But, the hotel staff were very nice to escort us to the communications room to access my email for it. Lotte hotel is also very strategically located. If you're taking the subway, the hotel itself is connected to the underground subway system. That helped us a lot when it rained in Busan, because we could get to the hotel without getting single drop of water on us!:) Lotte hotel is also connected to the Lotte Departmental Store and Underground shopping stores where we did most of our shopping. I believe the best feature for the hotel is ultimately their strategic location which is hassle-free, easy to access and right in the heart of Busan!
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Best hotel in Busan!”
We chose to stay in Lotte Hotel Busan on our third visit to Busan. That was an impromptu trip and we only stayed in Busan for 1 day. We thought the best way to seize the time by staying in the heart of the city centre and its gotta be Lotte Hotel Busan. As a 5-star hotel, the facilities and cleanliness perform pretty well. And the staffs were so helpful and they put their smile all the time, and we felt so welcome once we arrived the hotel. The day we were staying was actually my birthday and the hotel even prepared a cake to celebrate my birthday! That was beyond expectation. I would like to thank everyone in the hotel for bringing us such an amazing experience in Busan and we would definitely stay at Lotte Hotel Busan again!
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Amazing hotel ”
Stayed at the Lotte Hotel Busan and it was the best hotel experience I've ever had! I HIGHLY recommend if you stay at this hotel to only stay in an executive room. While the price is a little higher, the incentives are far greater! Our room was beautifully designed and the bed was fabulous. In the executive room option your able to enjoy tea in the afternoon, drinks in the evening and breakfast in the morning. Your completely taken care of! And English magazines and books to browse. Use of the sauna and gym facilities included (an extra charge for regular hotel guests). Simply one of the nicest stays I've ever had in a hotel. Highly recommend this hotel for your stay in Busan !! Enjoy.
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Superb hotel!”
I thoroughly enjoyed my one night stay at Lotte Hotel Busan. The room was ready upon our arrival (before 2/3PM) and we got to check in, which is wonderful since we were tired after a long train ride and they were not super strict on the check-in timing. The hotel room and its toilet are big and clean, the pillows and beds are comfortable and the room is more than adequately equipped. The staff were also very polite and the service was efficient and good. Let's just say I definitely do not mind paying the price for the standard of the room and wonderful service. Thank you Lotte Hotel Busan! :)
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Another Fabulous stay at the Lotte Hotel. ”
Our stay at the Lotte Hotel Busan was excellent. The staff were kind and attentive. The chefs very personable and able to explain and let my try different foods. One chef in particular made me the most amazing Omlette. Thank you! Favourite with my daughter is the chocolate fondue and they even have this running at breakfast time! The room was clean and tidy with luxurious toiletries and best of all a lovely rainfall shower. My daughter had three showers whilst we were there she loved the whole experience so much. The pillows really comfortable on the bed. Nice mix of tea and coffees. Great check in and out service. Plus the concierge was very helpful too. Thank you Lotte Busan. We will be back.
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Impressive first experience ”
This is my first visit to busan and also my first stay in Lotte hotel group. Room rates were good on the club floor. To my pleasant surprise , breakfast was included and i have to comment that they have given a very good spread. Room size is big and comfortable. Gym facilities were fantastic. Staff service was superb and they speak English (which was really helpful) . Definitely will stay again if I'm back to busan. Very good food in the high end korean restaurant within the hotel too. Very pleasant stay indeed. Highly recommended
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Great for Shopping and Transportation”
Lotte Hotel has wonderful rooms for business or just fun travel. We found the staff to be very helpful, from guiding us to our room to helping us negotiate our way to the subway for further Busan exploration. We saw that the hotel also had a casino but we did not participate in that. Maybe next time! We were surprised to find that there was an entire mall in the lower floors of the hotel building along with a pathway to the subway. You might never have to leave this hotel, but then...that is what we came to Busan to do; EXPLORE!
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Stay at Lotte Hotel Busan”
We recently had a 2 night stay at the Lotte Hotel Busan. It was a wonderful facility which was connected to the subway system and we used that connection often over the 3 days we were there. The staff were friendly and helpful. We especially appreciated being able to check out on our final day and store our luggage while we continued to sightsee in the afternoon. Great mini-vacation for us. Unfortunately, we did not take in the other amenities available (hotel restaurants, casino, pool) because we wanted to be out in Busan exploring that lovely city.
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Lotte hotel”
Lotte Hotel was quite good with good quality service. Furthermore the staff was very helpful and some staff members could speak and understand English which made our stay easy.The room was of good standard and we were happy to make use of a computer with internet facilities free of charge. The room was cleaned everyday and linen changed daily.We were able to hire a taxi with the help of the staff and at a fixed charge already told to us.I was impressed by the honesty of the staff when dealing with us.We recommend Lotte Hotel to others who visit Busan.
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Excellent hotel”
My friend and I loved staying at this hotel! It is very central in location to explore all of Busan, and best of all, close to lots of food options and shopping, both during the day and late night. The staff are super friendly and speak excellent english. We didn't use any amenities such as gym and spa, but the hotel has all of those. It is right above Lotte Mall, so even if it's winter and snowing outside, you can just walk inside to food court etc. It's also right on top of the subway station, very convenient. The beds and bathroom are clean, and bed is very comfortable. The room is also pretty large. Overall I had a very very enjoyable stay and would come back again if it's available for similarly reasonable prices as this time!
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Best Hotel for Honeymoon”
This is our second time in Lotte Hotel Busan and we really loved it. It is centrally located within the vicinity of public transportation and perfect for travelers like us. We arrived earlier than the check in time but they allow us to check in early. They also provided honeymoon cake for us. The room is well-maintained and has all the basic necessities you need. They also care about your safety. They have thermal scanners on the lobby to check if someone has fever before entering the hotel.
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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.
best and the best location”
Lotte hotel busan is the best hotel that i think in Busan with the most convientent location. airport bus will stop at the maingate, and you can walk in the underground to go to the subway. there are numerous beauty shops, retails shops and restaurant around the hotel. Also, the kid lotte mart runs 24 hours which is near the hotel with around 5mins taxi
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Great View Hotel”
when i first stepped in the hotel, the spacious lobby make me felt comfort.the most impressive was the room. great view of city in front me. its really let me relax when looking out the window either morning or night. the room was well facilited with sweet,useful mobile phone for the guest took out and contacted hotel easily if any problem outside. very nice experience living in lotte hotel in busan.
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Nice hotel but far from beach”
We stayed 2 nights at Lotte Hotel Busan, very pleasant stay room is large and newly decorated, definitely a 5 star hotel. Hotel has duty free shop, many restaurents next to hotel so very convenient. However if you like to enjoy sunshine and beach I suggest you to choose hotels in Haeundae area, it took us appox half hour by taxi to the beach.
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Lotte Hotel Busan”
Overall the Lotte Hotel in Busan is a pleasant place to stay. The lobby, staff, and rooms are all very nice. The location is also convenient as it is situated over Seomyeon Station in the heart of Busan. It is very easy to travel to any destination in Busan as this is one of the main terminals in the center of the city.
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stat at lotte busan”
I really enjoyed my stay at the Busan Lotte. The house keeping staff and the entire stay were very accomadating and promptly replied to everyone of my request. The food and room service was nothing short of outstanding. I had an excellent view of the Busan sky line, and it was extra incredible at night.I would recommend this hotel to all my friends that visit the Busan area.
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First time in Busan”
Lotte Hotel Busan is situated at the city of Busan, it is located 20 minutes away from Busan train station and 15 minutes away from Nampodong shopping district (similar to Myeongdong in Seoul). There a number of eateries and convenience stores located just below the hotel. The rooms are spacious, just nice for 4 person and clean. The check- in staff and housekeeping are friendly. Would definitely stay there again next time when I visit Busan again.
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Free and very easy to travel”
Busan is very clean town and after eating everyone have to clear there own cutlery. We stay at Lotte Busan hotel, taxi is not expensive but if you prefer walking nearby a lot of restaurant and coffee cafe street. Train station also easier with a lot of shopping near station. Attractions a lot of walking and climbing up stairs. I when with my two sisters, we enjoy the 7 days trips.
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Dear Mr./Ms. Thank you for staying with us and sharing your experience at LOTTE Hotel Busan. We look forward to your next visit. Thank you. Reservation dept. LOTTE HOTEL BUSAN
5 Star hotel”
Lotte Hotel Busan in the heart of port city Busan is a premier hotel that provides comfort, entertainment and relaxation through a wide range of state-of-the-art facilities. The room was big enough with Nice decorating. The fitness club gives access to a gymnasium, indoor and outdoor swimming pools, a sauna and an indoor golf range. Moreover, the hotel houses a casino and a duty free shop that carries over 200 brands including Chanel and Louis Vuitton. Guests can also explore other parts of the city by taking the subway from Seomyeon Station, which is located only five minutes away. Definitely will come back here again.
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Superior class hotel and great amenities”
had a wonderful stay at lotte busan. they were very generous with the toiletries and particularly liked the separate bath and wash basin concept. two persons can shower and wash up at the same time. would definitely return to lotte hotel
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