If price is not a concern, this is the best place to stay in Seomyeon”

Good 5 star service and facilities. Clean comfortable rooms with an awesome sauna. If price is not an issue and you have a need to stay in central Busan, this is the place to stay. Awesome facilities does com with a 5 star price tag.

Room was small for family”

We reserved 3 adult and 2 kids. On Agora Internet sistem 5 people can reserves family room.But room has just 2 bed, so very small for 5. Hotel amenity for adult only 2 set. I think that shots between lotte hotel need more communication. Hotel side was surprised why reserved this type room 5

large and convenient hotel living”

This is a huge hotel more like a small city! The room was spacious and the furniture classic style. The lighting system was a bit annoying because the corridor light was on automatic when I was near that area so that was unnecessary. also there was a 'master' light switch by the bed but using it would not allow me to just switch on a reading light! it turned off everything! I also find it annoying when the tv remote does not have a sleep timer option. most tvs do have this, but the hotel does not allow the guests to enter the 'menu' button because they tend to change all the settings!! but that would have been convenient. but I did use their spa which was great! the gym was pretty good. for the size I was surprised they did not have a concept 2 rowing machine or any spin bikes or a power plate machine which I have used in the Seoul Chosin Westin Hotel. but it had lots of shopping and restaurants on site along with a subway station close by.

Excellent services, recommended!”

This could be one of the best hotel in Busan! Have everything and super convenient location, next to the largest dept store and subway.

The location is a bit far away from the Haeundae beach.”

The weather was very cold when we arrived at 6pm after taking one hour airport bus. We appreciate that two staffs ran to us and help take our luggages during the cold weather outside. The checkin process was quick. However, a room with wooden blocks at Windows was assigned to us. They told us that it was due to the safety issue. During the night, the washroom water tubes were very noisy. We asked for another room for our remaining three nights. A room at Higher floor with no wooden blocks was assigned. It made me confused why no blocks at higher floor. The staffs would ask us whether taxi was required when we are leaving the main lobby every morning. Two staffs , Even the female staff would take our bulky luggage into the taxi. Their services was impressive. It would be better if they provide a map with restaurant location nearby to the hotel guests. We found that there were many restaurants inside several locate malls after exploring on our own.

Exceptional”

Spacious and clean and a good location to stay. Hotel has an underpass that leads to the train station, and the train station is an interchange station between the trains, so most places you want to go to will begin from there. Very convenient place. It was my fiance's birthday and they gave us a cake. Will stay there again if we go to Busan.

Excellent”

Excellent and convenient location, right next to Lotte Department Store and subway. Friendly and helpful staff with good spoken English. Would recommend this hotel.

Great Hotel”

The Hotel is on a good location and behind the Hotel are many Bars and Restaurant. Nice rooms good service and also the Breakfast is exellent

Best hotel in Busan!”

We chose to stay in Lotte Hotel Busan on our third visit to Busan. That was an impromptu trip and we only stayed in Busan for 1 day. We thought the best way to seize the time by staying in the heart of the city centre and its gotta be Lotte Hotel Busan. As a 5-star hotel, the facilities and cleanliness perform pretty well. And the staffs were so helpful and they put their smile all the time, and we felt so welcome once we arrived the hotel. The day we were staying was actually my birthday and the hotel even prepared a cake to celebrate my birthday! That was beyond expectation. I would like to thank everyone in the hotel for bringing us such an amazing experience in Busan and we would definitely stay at Lotte Hotel Busan again!

No water”

Modern, comfortable rooms with a fantastic outlook over the Busan skyline. Only complaint was the absence of any water, milk or sugar in the rooms, on the two nights we stayed there. This should be standard, especially given the star rating and price of the rooms

Very good”

My first time to Busan and was happy with our choice. There's a lot of eateries around the hotel and centrally located at the shopping mall. We took a taxi out to the beach area and we could have taken the subway as well. Overall I would go back to Lotte Busan if I was to visit Busan again!

very accessible to many places in Busan”

hotel is located at seomyeon station, a major interchange in busan. hotel is clean and spacious, with great indoor facilities like sauna, casino, swimming pool and gym. located right next to lotte department store, it will definitely be a shopper's favorite accommodation choice.

Good stay in a central location”

Stayed for one night after returning from business trip in Sacheon. Room was nicely renovated and location is great. Only drawback is probably the lack of included breakfast in the expensive pricetag, however lots of options nearby.

Good Hotel Experience”

Almost everything is good about this hotel. Be it location, Room is very comfortable and walking distance to subway etc. There is a supermarket beneath Lotte Building as well, with a good choice of restaurants.. You just have to spend time exploring. I gave 4 Stars to the Staff only because they slightly deter my check in process.

Good hotel but there was construction noise”

Great location, lots of restaurants nearby. But every night there was some construction noise. It stopped after we called the front desk but started again after a while. Other than that, good service and room

Convenient and Comfortable ”

It's first time to stay at Lotte hotel for me and other members. We all were so satisfied with hotel facility and service as above reason. Therefore whenever we come Busan, no choice we must stay at Lotte hotel.

Excellent 5-star hotel!”

Excellent 5-star hotel and well-located with access to subway, shopping and everything you need for business or leisure. Very attentive staff and totally enjoyed our stay. Pricey though worthwhile. :)

5 Star hotel”

Lotte Hotel Busan in the heart of port city Busan is a premier hotel that provides comfort, entertainment and relaxation through a wide range of state-of-the-art facilities. The room was big enough with Nice decorating. The fitness club gives access to a gymnasium, indoor and outdoor swimming pools, a sauna and an indoor golf range. Moreover, the hotel houses a casino and a duty free shop that carries over 200 brands including Chanel and Louis Vuitton. Guests can also explore other parts of the city by taking the subway from Seomyeon Station, which is located only five minutes away. Definitely will come back here again.

Very nice hotel”

We only stayed in this hotel for one night, but judging from that experience I can only say that the Hotel itself held a very good standard with well kept and well equipped rooms. The staff were also very professional and well mannered. Due to the short stay We weren't able to make use of any of the other facilites offered at the hotel, so unfortunately we'd be unable to comment on these.

Nice hotel but far from beach”

We stayed 2 nights at Lotte Hotel Busan, very pleasant stay room is large and newly decorated, definitely a 5 star hotel. Hotel has duty free shop, many restaurents next to hotel so very convenient. However if you like to enjoy sunshine and beach I suggest you to choose hotels in Haeundae area, it took us appox half hour by taxi to the beach.