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3,702 reviews
3,702 reviews
Spacious, clean and convenient.
The room is clean and neat.
Excellent location and very nice and comfortable hotel room.
The staffs were very helpful and the location of the hotel is in city center connected to train station
Big spacious room with good view!
9.1
Location rating score
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The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Seo-myeon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Haeundae Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
41 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 0.5 Km |
Location rating | 9.1 |
Nearest airport | Gimhae International Airport (PUS) |
Distance to airport | 10.1 km |
What time is check-in and check-out at Lotte Hotel Busan?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Lotte Hotel Busan?
Lotte Hotel Busan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Lotte Hotel Busan has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Busan with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Lotte Hotel Busan?
Start your mornings right, with the continental and buffet breakfast options offered at Lotte Hotel Busan. Adults can enjoy breakfast offered with an additional charge of 45600 KRW if not included in the room rate.
What are my dining options at Lotte Hotel Busan?
Lotte Hotel Busan features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Lotte Hotel Busan?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Busan. In-house planning service is offered to help your event go smoothly.
Can business events be hosted at Lotte Hotel Busan?
On-site venues and convenient event services make Lotte Hotel Busan an ideal choice for hosting conferences. All available venues come in different styles and sizes and can accommodate up to 2000 people.
What is the smoking policy at Lotte Hotel Busan?
Lotte Hotel Busan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What is the closest train, metro, or bus station to Lotte Hotel Busan?
The closest train, metro, or bus station is Seomyeon Subway Station, 410 m away from Lotte Hotel Busan.
What restaurants are nearby Lotte Hotel Busan?
Lotte Hotel Busan’s neighborhood is Seo-myeon which includes popular restaurants such as Mr, Dajeon and Mugunghwa.
What popular shopping places are close to Lotte Hotel Busan?
Lotte Hotel Busan is located in Seo-myeon area which features shopping places such as Seomyeon Underground Shopping Center, Bujeon Ginseng Market and Lotte Department Store.
What are popular attractions near Lotte Hotel Busan?
Lotte Hotel Busan is located in Seo-myeon area, which is famous for attractions such as Busan Citizens Park, Seomyeon Food Alley and Seomyeon Medical Street.
What popular natural sightseeing spots are close to Lotte Hotel Busan?
Lotte Hotel Busan is located within Seo-myeon, which makes it conveniently close to natural sights including Hwangnyeongsan Mountain.
10
"Spacious, clean and convenient."
Guok
|
December 29, 2022
8
"The room is clean and neat."
Hellen
|
September 29, 2022
9.6
"Excellent location and very nice and comfortable hotel room."
Yan
|
January 3, 2023
Lotte Hotel Busan
See the best of Busan with a stay at Lotte Hotel Busan, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Lotte Hotel Busan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Busan.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Lotte Hotel Busan. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Lotte Hotel Busan also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Lotte Hotel Busan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and casino.
To fill your days, be sure to check out the fantastic facilities offered at Lotte Hotel Busan. Pamper and indulge yourself with a visit to the massage, hot tub, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, golf course on site and squash court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Busan. The most well-known nearby local attraction is Gamcheon Culture Village which is located just about 7.7 km away. Whatever you may be looking to buy on your trip to Busan, chances are you'll find it at Jagalchi Market located 7.0 km away.
Reasons to stay here
Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
8.9
Housekeeping
23 mentions
Breakfast
16 mentions
Food & Dining
11 mentions
Internet
11 mentions
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
※ Club lounge available rooms: Club Deluxe Double/Twin, Club Premier Double, Club Premier Suite Double
※ Notice of changed business hours of hotel restaurants
https://www.lottehotel.com/busan-hotel/en/dining.html
※ Lotte Hotels & Resorts is working hard to protect the beautiful nature and precious environment.
As part of the ‘Re:think’ campaign, toothbrushes, toothpaste, razors, and shaving gel are not provided to help reduce the use of single-use items. (From April 15, 2022)
※ Check-in location: 1st floor front desk (available from 15:00)
・Please note that check-in may be concentrated between 15:00 and 17:00. (Check-out 11:00)
※ Spa & Fitness
1. Sauna, indoor swimming pool, gym 06:00 ~ 22:00
(10-minute break from 50 minutes to the hour of every hour)
· Gym: No entry under the age of 19
· Sauna: No entry under the age of 14
· Closed on the 4th Wednesday of every month
· Free for 1 person (up to 2 people) per room per night.
· When using the sauna, people with tattoos and those who have been drinking are restricted from entering the sauna.
· When using the swimming pool, if you have tattoos, we ask you not to expose them with a rash guard, etc.
2. Outdoor swimming pool
• Until February 28th, all rooms are allowed to enter the indoor/outdoor swimming pool.
After that, deluxe guests will have to pay an additional fee to use the indoor/outdoor swimming pool. (Sauna and fitness center are free)
• Saturday and Sunday 2-hour system
• Part 1: 09:00 ~ 11:00 / Part 2: 12:00 ~ 20:00
• 3-day operation from December 24, 2022, December 31, 2022 to January 1, 2023
• Part 1: 09:00 ~ 11:00 / Part 2: 12:00 ~ 17:00 / Part 3: 18:00 ~ 20:00
• Fee: 1 night, 1 time, 1 room, free entry for 2 people (extra person charges apply)
• Amenities: Cabana, sun bed, day bed
• Free use on a first-come, first-served basis (up to 2 hours)
• Other paid rental items
• Bathrobe: KRW 10,000 / 1 sheet
• Beach towel: KRW 5,000 / 1 sheet
√ Please wear prepared slippers in the outdoor pool and pool cafe
(For safety reasons, room slippers are not allowed, and can be purchased at the counter for 10,000 won)
√ When using the pool, please wear the bathrobe provided in your room.
Paid rentals are available at the swimming pool (10,000 KRW per piece)
√ It is based on one use per night, and there is a separate charge for additional people.
√ Use of tubes and bringing in food are restricted
Pool cafe, bar: 12:00 ~ 22:00 PM
Show reviews that mention
Best Hotel for Honeymoon”
This is our second time in Lotte Hotel Busan and we really loved it. It is centrally located within the vicinity of public transportation and perfect for travelers like us. We arrived earlier than the check in time but they allow us to check in early. They also provided honeymoon cake for us. The room is well-maintained and has all the basic necessities you need. They also care about your safety. They have thermal scanners on the lobby to check if someone has fever before entering the hotel.
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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.
Free and very easy to travel”
Busan is very clean town and after eating everyone have to clear there own cutlery. We stay at Lotte Busan hotel, taxi is not expensive but if you prefer walking nearby a lot of restaurant and coffee cafe street. Train station also easier with a lot of shopping near station. Attractions a lot of walking and climbing up stairs. I when with my two sisters, we enjoy the 7 days trips.
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Dear Mr./Ms. Thank you for staying with us and sharing your experience at LOTTE Hotel Busan. We look forward to your next visit. Thank you. Reservation dept. LOTTE HOTEL BUSAN
If price is not a concern, this is the best place to stay in Seomyeon”
Good 5 star service and facilities. Clean comfortable rooms with an awesome sauna. If price is not an issue and you have a need to stay in central Busan, this is the place to stay. Awesome facilities does com with a 5 star price tag.
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Great location, many restaurants and shops”
Good luxury hotel, spacious room ( we took the family twin deluxe) it is comfortable for 3 adults. Clean quiet room. Great location within short walk to restaurants, minimart and shops. Tried the coffee sachet in the room and doesn’t taste good. Can be improved. Overall it was satisfactory stay.
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I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. We promise to provide better service next time. Your information will be very helpful to other guests.
Can’t go wrong with this hotel”
Hotel is centrally located, close to most key attractions and restaurants. What impressed us the most was its outstanding staff. Every staff we encountered was very friendly and eager to help and worked hard to please their guests, especially Joy who carried our luggage’s to our room and politely declined a tip. She also gave us great recommendation for restaurants nearby and made sure to check back with us to find out if we were happy with her recommendations. She far exceeded our expectation!
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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.
Central location”
Very convenient for Seomyeon shopping and restaurants. The room was comfortable and from our high floor, we enjoyed a great view towards the front of the hotel. The bathroom hasn’t been renovated, so old style shower and bath, but it was fine for us. We were pleasantly surprised to discover that our booking included free access to the spa once a day. Having stayed at another hotel in Haeundae where we were charged extra for the spa, this was good news. The buffet breakfast offers a wide range of Asian and Western food. We were glad that we had booked a room with this option included. Staff are friendly and helpful. We will return to Lotte and will be recommending it to our friends.
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안녕하십니까. 고객님, 저희 롯데호텔 부산을 이용해 주시고, 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 감사드립니다. 고객님의 다음 방문을 기대하며, 항상 행복한 나날이 되시길 바랍니다. 감사합니다. 객실예약 부산롯데호텔
Exceptional”
Excellent service rendered by Mr Dominic Kim in finding a hospital to carry out a polymerase chain reaction test (required under current covid19 travel regulations) for my husband and I. He also helped fix the appointment and gave us directions how to get to the hospital. As both my husband and I do not speak Korean, we would not be able to comply with the covid19 travel regulations without his help.
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Elegance in downtown Busan”
Really lovely 5 star hotel with excellent facilities. Our king room on the 11th floor was enormous and very comfortable. This hotel has the best gym I've had the pleasure of working out in and both of the pools (indoor and out) are large enough for lane swimming. The fact that hotel is connected to the Lotte Dept store and it's fabulous Gourmet Street (similar to a high end KL food court such the Pavillion Mall) is a real bonus. But also the location in Seomyeong, walking distance to the bars/restaurants/nightlife as well as quick access to the Metro makes this a great choice. Bit pricey but so worth it.
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안녕하십니까. 고객님, 저희 롯데호텔 부산을 이용해 주시고, 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 감사드립니다. 고객님의 다음 방문을 기대하며, 항상 행복한 나날이 되시길 바랍니다. 감사합니다. 객실예약 부산롯데호텔
Grand Dame Well Maintained!”
Convenient & Well Maintained. Service staff were great but I did wish for bit more attention for my bags. No one offered to help when I stepped in, at check-in, and even after check-in when 2 of us rolled 3 bags ourselves up the room. Only on the last morning, just as I was getting into the cab that concierge assisted.
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Dear Ms.Lina, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We'll take more attention to customer service as you mention. We look forward to seeing you on your next trip to LOTTE HOTEL BUSAN. Best Regards, Reservation Dept.
Great location and service”
Location was perfect as it connects you to mrt and shopping with a lot of food options. I left my headset in the hotel after checking out and the hotel made an effort to send it to my seoul hotel within 2 days. Amazing service! Thank you. Would stay there nexr time!
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안녕하십니까. 고객님, 저희 롯데호텔 부산을 이용해 주시고, 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 감사드립니다. 고객님의 다음 방문을 기대하며, 항상 행복한 나날이 되시길 바랍니다. 감사합니다. 객실예약 부산롯데호텔
Excellent services, recommended!”
This could be one of the best hotel in Busan! Have everything and super convenient location, next to the largest dept store and subway.
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excellent hotel”
lotte mall is exactly under the hotel so it's easy to find food and shopping. The room is spacious and the staff are nice
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안녕하십니까. 고객님, 저희 롯데호텔 부산을 이용해 주시고, 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 감사드립니다. 고객님의 다음 방문을 기대하며, 항상 행복한 나날이 되시길 바랍니다. 감사합니다. 객실예약 부산롯데호텔
Great Hotel”
The Hotel is on a good location and behind the Hotel are many Bars and Restaurant. Nice rooms good service and also the Breakfast is exellent
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Convenient Location”
Great place to stay with everything close by! No need to go far from the hotel to do shopping or enjoy some entertainment. Great for families. Also, amazing buffet breakfast!
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Very nice to stay in Busan”
Recommend to stay!!
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good!”
every experience was good while staying this hotel.
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It's luxurious n well located, staff helpful. ”
Breakfast could have been factored in the price of room at a more nominal cost instead of the exorbitant rate. Alternatively given option of a less heavy meal at a discount.
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great”
best ever. Friendly, nice, cozy and luxurious.
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Good location & services”
My stay was very satisfying
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Excellent overall”
Superb service, a great room and an excellent gym and “onsen” on-site included with stays.
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