Location rating score
"Staff were friendly, room very clean, loved the shower, and excellent view!"
Connie - July 18, 2019
Overall I had a pleasant stay.
JULIUS | April 20, 2017
Pro: Very nice room!
JULIUS | April 20, 2017
60 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||0.5 km|
|Nearest airport||Antonio B. Won Pat International Airport (GUM) - Guam|
|Distance to airport||3.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Lotte Hotel - Guam has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Guam with private transportation, the hotel can arrange both taxis or car rental.
Lotte Hotel - Guam does not permit smoking in any of its rooms, but allows smoking in designated areas.
Yu | January 26, 2018
Princess | November 7, 2019
hyun | February 24, 2020
Conveniently located in Guam, Lotte Hotel - Guam is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Lotte Hotel - Guam ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, chapel, convenience store.
Step into one of 222 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Lotte Hotel - Guam hits the spot in many ways.
Jo-ann | September 11, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Lotte Hotel - Guam
Show reviews that mention
We stayed in this hotel for 4 nights, and it was my second time. Everythging was perfect specially very kind staff. Mr Dilay, your kindness and smile were so impressive. Thanks again to all the staff working over there. I will stay in Lotte Hotel again when I visit Guam.
We enjoyed our stay in Lotte”
We stayed in the pool side room for one night with access to the club lounge which offers breakfast, tea and happy hour food, food are good there, room is big, clean and modern, everything is up to expected as a 5star hotel, and it is so convenient to stay in pool side room with baby, can juz walk down to the pool in 1 min. We definitely enjoyed our stay and would highly recommend Lotte👍👍👍
Nice & clean ”
I really love traveling So I have been many awesome hotel for vacation. Here is good & cleans It's better than other hotel in Guam I thought it's looks like new one. Dusit Thani was great too.
Great Pool & Beach”
1. High Priced but acceptable 2. Clean but found a small cockroach and bad smell coming up from sink in kitchen. 3. On right side of Tumon Beach. Quite impressive sunset in La Seine Dinner Buffet. 4. Very Clean Pool. Good Sand Beach.
It was clean and comfortable”
it was great time to stay in lotte hotel. However if you want to book a queen bed room, you should check reserving room is queen bed room. I booked delux room and i had thought it was absolutely queen bed. But it was not. It was twin. So think about room type first.
We have stayed 4 nights at Lotte Guam. Pros: - Great infinity pool for picture - Enough parking space & no reservation is required - Bellmen are nice Cons: - Room decoration & facilities are old - Not worth to book a suite as the furniture seems too old & dirty
Overall is fine,but not worth comparing with other”
more expensive than others, but didn't provide any value added service comparing with others hotels. No beach facilities provided and even no lifeguard for the beach. We decided to swim in others hotels' beach nearby as lifeguard is on duty there! The infinity pool view is good, but the pools are not big and don't have much pool games facility. Overall speaking , rooms are good and is comfortable for staying, but not worth for such high price range
Good room very spacious. I thought it was odd it was just me and my husband and we had a playpen and rocker for a baby. Also what I thought was totally rude. I requested check in at 12 PM as that was the time I was arriving I received and email stating check in is at 3Pm BUT to call and see if the room was available. I called Lotte at 1:30 to follow up and she told me my room is ready. I got you there and the front desk lady told me.. FYI are normally policy check in time is 3PM. And then they charged 100 deposit fee which is NOt a problem! She tried to charge me another fee for the room rental! After I told her twice and showed her my booking that I already paid!! Good hotel need better training with front desk! Could you imagine how many other foreigners this lady over charged!
The stay at the Hotel was absolutly EXCELLENT. ”
We loved it. It was my Baby Daughters first years b-day. Thats why we chose to stay at this Hotel. The Staff was Excellent and very helpful. The Buffet food was great. The swimming pool absoluty the best. They even put a B-day cake in our room upon arrival. Highly recommend this Hotel to everyone interested... Very Satisfied Customer...
Awesome place to stay for vacation!”
Staff were friendly, room very clean, loved the shower, and excellent view! I wished our room 1662 was away from the construction noise of the new hotel next door. They should have given us a huge discount because of the construction noise and that was the only room available....they said.
Dear Connie, Thank you for Choosing to stay with us and appreciate your feedback. We apologize that you experienced our neighbors ongoing construction. We do our very best to work with them to ensure not to disturb our guests, however, the process can be out of our control and we sincerely apologize to you. We are happy to know that your overall experience with our hotel, staff and facility were great. Looking forward to your visit again soon.
Nice place to stay”
The facilities are new and good. The room is spacious and comfortable. However, the hotel location is a little far away from the main street and there's no indoor parking space.
Best Among Others”
Hotel decoration really simple and clean, we stay in deluxe ocean view - the room is big but the disappointment were no single king bed which we requested early and the construction on next door really annoying. Hotel facilities is very basic and the staffs is very friendly and helpful but what disappointed us is the beach facilities it need to rent such as the seat which is unacceptable for such an high class hotel. Hotel location is great were 3 minutes walk reach the famous place such as T-Galleria and The Plaza. We rented a car and there is ton of parking which is great.
Overall Good, Detail Bad”
Lotte hotel is very convenient, and clean. But I ask staff the bottle opener, and he said "I will deliver it to your room". He didn't come without any notice. I feel neglected.
Nice beach front hotel. Modern room with nice facilities. Highly recommended.
Pros: Great location, interior design, rooms, pool area is awesome. Cons: beach access and the view from the infinity pool could use some work. Did not see much of the ocean from pool area due to the landscape. The cabana near the beach is great but the area around needs cleaning and some cut down on the trees for more spacious area.
Very nice hotel”
kind staff. silent, cool lobby (by air-conditioner) easy to access beach, Club lounge was very impressive. I will visit this hotel next time.
would have been nice if they had the breakfast package deal
Pretty Good View and Friendly Staff”
Good location and very close to Main street. Close to shopping malls and big restaurants. Recommend to upgrade to sea view rooms, quite nice sunset and sunrise. Rooms are clean and good bars.
The location is excellent, only a few minutes walk to the main street and the staff are very helpful but the beach in front of the hotel is not as big as other hotels
Love this hotel! ”
Beautiful hotel with an amaxing view!! Awesome pool and awesome staff.