Bar/lounge, Lotte Hotel Hanoi in Hanoi
Deluxe Twin - Bed, Lotte Hotel Hanoi in Hanoi
Lobby, Lotte Hotel Hanoi in Hanoi
Food and beverages, Lotte Hotel Hanoi in Hanoi
Bar/lounge, Lotte Hotel Hanoi in Hanoi
Bar/lounge, Lotte Hotel Hanoi in Hanoi
Swimming pool, Lotte Hotel Hanoi in Hanoi

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9.2Exceptional

8,073 reviews

8,073 reviews

Cleanliness 9.6
Room comfort and quality 9.5
Service 9.5
Facilities 9.4
Value for money 9.2
Location 8.9
See map

8.9Excellent

Location rating score

Excellent location - 2.95 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Lotte Department Store
40 m
Lotte Center Hanoi
60 m
Lotte Observation Deck
90 m
Lotte Ba Đình
100 m
Siêu thị điện máy Mediamart
240 m
Popular landmarks
Vietnam Museum of Ethnology
1.6 km
One Pillar Pagoda
2.2 km
Ho Chi Minh Mausoleum
2.4 km
Temple of Literature & National University
2.4 km
Presidential Palace Historical Site
2.5 km
Closest landmarks
Embassy of Finland
50 m
Embassy of Japan
270 m
United Nations Development Programme
390 m
Hanoi Botanical Zoo
580 m
Family Medical Practice Hanoi
610 m
2023

Lotte Hotel Hanoi

No. 54 Lieu Giai Street,, Ba Đình, Hanoi, Vietnam, 10000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ba Đình part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

75% of staff partially vaccinated

At least 75% of on-site staff have received part of their total vaccination shots for COVID-19.

Announcements by hotel (2)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Swimming pool [indoor]

Check-in/out [express]

BBQ facilities

This property is in high demand!

31 travelers have booked today.

Value for money9.2
Distance to city center4.8 km
Location rating8.9
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.9 km

Rooms available at Lotte Hotel Hanoi

Exceptional
Room comfort & quality

9.5

Club Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Junior Suite with King Bed - Club Lounge Access for Adults Only
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Deluxe Twin
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Junior Suite with Twin Bed - Club Lounge Access for Adults Only
...
  • Room size: 61 m²/657 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 99 m²/1066 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 147 m²/1582 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Lotte Hotel Hanoi have bars on the premises?

Enjoy your vacation the greatest way possible with Lotte Hotel Hanoi's bar and nightclub available right in front of your doorstep for whenever you need a sip or two.

Does Lotte Hotel Hanoi have a fitness center?

Lotte Hotel Hanoi features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Is car parking available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi features car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are near by Lotte Hotel Hanoi that are in walking distance?

While residing at Lotte Hotel Hanoi, start off your holiday by exploring the nearest destinations that are within close proximity to the property which include Lotte Ba Đình, Siêu thị điện máy Mediamart, and Tohe Style.

What public parks are in close proximty of Lotte Hotel Hanoi?

While residing at Lotte Hotel Hanoi, take joy in your early morning or evening wander at nearby park which include Nhà trẻ K80A, Khu vui chơi Hoàng Hoa Thám, and Vườn hoa 72 hecta.

How many floors does Lotte Hotel Hanoi have?

Lotte Hotel Hanoi has a total of 65 floors.

What is the verified guest review consensus about Lotte Hotel Hanoi's breakfast?

63.0% of our verified guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Lotte Hotel Hanoi down in the review section.

What is the verified guest review consensus about Lotte Hotel Hanoi's view?

69.0% of our verified guest testimonials have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Lotte Hotel Hanoi down in the review section.

What is the typical rating that past Business travelers' have given to Lotte Hotel Hanoi?

Past business travelers that have stayed at this property have given Lotte Hotel Hanoi an average rating of 9.1. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Lotte Hotel Hanoi?

Past couple travelers that have stayed at this property have given Lotte Hotel Hanoi an average rating of 9.4. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Is breakfast offered at Lotte Hotel Hanoi?

Wake up to a fantastic continental and buffet breakfast at Lotte Hotel Hanoi. Travelers can enjoy breakfast offered with an additional charge of 759000 VND for adults and 277200 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

What people love about Lotte Hotel Hanoi

  • 10

    Exceptional
    Cleanliness

    "The cleanliness was impressive and the amenities were fantastic."

    Kim

    |

    October 18, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean, modern and superb service!"

    wei

    |

    October 10, 2023

  • 8.4

    Excellent
    Location

    "Located in the city center, transportation is good and convenience facilities are easy to access."

    Jongwoo

    |

    September 11, 2023

Property ranking|Compared to 3,947 Hanoi properties
Cleanliness score
9.6/10
Room comfort score
9.5/10
Service score
9.5/10
Couples review score
9.4/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
98
%
of Hanoi properties
More about Lotte Hotel Hanoi

More about Lotte Hotel Hanoi

Experience Luxury and Elegance at Lotte Hotel Hanoi

Welcome to Lotte Hotel Hanoi, a luxurious 5-star hotel located in the vibrant city of Hanoi, Vietnam. With its impeccable service, stunning architecture, and world-class amenities, Lotte Hotel Hanoi is the perfect choice for discerning travelers seeking a memorable and indulgent stay. Upon arrival, guests are greeted by a warm and inviting atmosphere, reflecting the hotel's commitment to providing a truly exceptional experience. Check-in begins at 03:00 PM, allowing you to settle in comfortably and start exploring the wonders of Hanoi. The hotel's prime location offers easy access to the airport, with a short 37-minute drive ensuring a hassle-free journey. Lotte Hotel Hanoi boasts a total of 318 beautifully appointed rooms, each designed to provide the utmost comfort and relaxation. Whether you choose a Deluxe Room, Executive Room, or Suite, you can expect elegant decor, plush furnishings, and modern amenities to enhance your stay. With the hotel's last renovation in 2014, you can be assured of contemporary and stylish accommodations that meet the highest standards of luxury. Families traveling with children will find Lotte Hotel Hanoi to be a haven of sophistication and tranquility. Please note that this hotel does not allow children to stay free of charge, and there may be extra charges involved. However, the hotel's dedicated staff is committed to ensuring a memorable stay for guests of all ages, offering a range of services and facilities to cater to every need. As you bid farewell to Lotte Hotel Hanoi, check-out time is until 12:00 PM, allowing for a leisurely departure. Before you leave, take a moment to appreciate the hotel's prime location, just 4.8 kilometers away from the bustling city center. This proximity ensures easy access to Hanoi's vibrant attractions, including historical landmarks, cultural sites, and bustling markets. Experience the epitome of luxury and elegance at Lotte Hotel Hanoi. Book your stay now and immerse yourself in the opulence and charm that this 5-star hotel has to offer.

Unwind and Indulge at Lotte Hotel Hanoi's Entertainment Facilities

At Lotte Hotel Hanoi, guests can enjoy a wide range of entertainment facilities that are designed to provide ultimate relaxation and indulgence. The hotel boasts an array of amenities, including a bar, nightclub, massage services, hot tub, sauna, steam room, and spa. For those looking to shop, there are various shops available within the hotel premises, offering a selection of souvenirs and gifts. The shared lounge/TV area provides a cozy space to unwind and socialize with fellow guests. Additionally, Lotte Hotel Hanoi features a beautiful garden where guests can take a leisurely stroll and enjoy the serene surroundings. Whether you're seeking a vibrant nightlife experience, a rejuvenating spa treatment, or simply a tranquil escape, Lotte Hotel Hanoi's entertainment facilities cater to every guest's desires.

Stay Active at Lotte Hotel Hanoi's Impressive Sports Facilities

At Lotte Hotel Hanoi, staying active and maintaining your fitness routine is made easy with an array of world-class sports facilities. Dive into a refreshing swim at the indoor pool or soak up the sun by the outdoor pool, both offering a serene and inviting environment for relaxation and exercise. The hotel also boasts a state-of-the-art fitness center, open 24 hours a day, where you can engage in a variety of workouts to keep your body in top shape. For golf enthusiasts, Lotte Hotel Hanoi offers a unique advantage with its very own golf course located on-site. Indulge in a round of golf amidst lush greenery and stunning views, right at your doorstep. The hotel also provides a yoga room, perfect for those looking to find inner peace and balance during their stay. What sets Lotte Hotel Hanoi apart is that all these sports facilities are available to guests free of charge. Whether you're a fitness enthusiast or simply looking to unwind, Lotte Hotel Hanoi ensures that you have everything you need to stay active and rejuvenated throughout your stay.

Convenience Facilities at Lotte Hotel Hanoi

Experience unparalleled convenience and comfort at Lotte Hotel Hanoi with its extensive range of convenience facilities. Whether you are a business traveler or a leisure guest, this hotel has everything you need to make your stay enjoyable and hassle-free. Start your day with a delicious breakfast delivered straight to your room with the 24-hour room service. No need to worry about your laundry as the hotel offers a reliable laundry service to keep your clothes fresh and clean throughout your stay. If you prefer dining in the comfort of your room, the hotel also provides room service, ensuring that you can enjoy a delectable meal without leaving the comfort of your room. For your peace of mind, Lotte Hotel Hanoi offers safety deposit boxes where you can securely store your valuables. The friendly and attentive concierge is always ready to assist you with any inquiries or requests you may have. Stay connected with friends, family, or colleagues with the Wi-Fi available in public areas and in all rooms, allowing you to stay connected wherever you are in the hotel. For those who smoke, there is a designated smoking area available. The hotel also features a convenience store, perfect for grabbing any essentials or snacks you may need during your stay. Enjoy a hassle-free check-in and check-out experience with the express check-in/check-out service. Leave your luggage worries behind with the luggage storage facility. To ensure a comfortable and clean environment, Lotte Hotel Hanoi provides daily housekeeping services. If you need any garments cleaned or pressed, the hotel offers dry cleaning services. With its wide range of convenience facilities, Lotte Hotel Hanoi is the perfect choice for travelers looking for a convenient and comfortable stay in Hanoi, Vietnam.

Convenient Transport Facilities at Lotte Hotel Hanoi

Lotte Hotel Hanoi offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival in Hanoi. Whether you're arriving or departing, you can rely on the hotel's efficient and reliable airport transfer service. In addition to airport transfers, Lotte Hotel Hanoi also offers a variety of tour options for guests who want to explore the vibrant city of Hanoi. From cultural and historical tours to culinary and adventure excursions, the hotel's tour desk can help you plan and book your desired activities. For guests who prefer to drive, the hotel provides a spacious onsite car park. This makes it convenient for those traveling by car to park their vehicles securely. What's more, the car park is available free of charge for guests, ensuring that parking is not an additional expense to worry about. If you prefer to use taxis for your transportation needs, Lotte Hotel Hanoi offers a dedicated taxi service. The hotel's staff can assist you in arranging for a taxi to take you to your desired destination, whether it's for sightseeing, shopping, or dining. Lastly, Lotte Hotel Hanoi also provides a ticket service, allowing guests to conveniently purchase tickets for various attractions and events in Hanoi. Whether you're interested in visiting museums, attending concerts, or exploring local markets, the hotel's ticket service can help you secure your desired tickets. With its comprehensive range of transport facilities, Lotte Hotel Hanoi ensures that guests have easy access to transportation options, making their stay in Hanoi stress-free and enjoyable.

Indulge in Culinary Delights at Lotte Hotel Hanoi

At Lotte Hotel Hanoi, dining is an experience to remember. With a wide range of dining facilities, guests can savor delectable dishes from around the world without leaving the comfort of the hotel. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where a variety of continental options are available to suit every palate. For those seeking a taste of local flavors, the halal and kosher restaurants offer authentic Vietnamese cuisine prepared with the finest ingredients. If you prefer to dine in the privacy of your room, the 24-hour room service ensures that you can enjoy a delicious meal at any time of the day. Additionally, the coffee shop provides a cozy atmosphere for guests to relax and enjoy a cup of freshly brewed coffee or indulge in a selection of pastries and snacks. For those who love outdoor dining, the hotel also offers BBQ facilities where you can grill your favorite meats and vegetables while enjoying the pleasant Hanoi weather. With daily housekeeping and grocery deliveries, Lotte Hotel Hanoi ensures that your dining experience is not only delightful but also convenient.

Luxurious and Spacious Rooms at Lotte Hotel Hanoi

Indulge in a world of luxury and comfort at Lotte Hotel Hanoi, where you can choose from a range of beautifully designed rooms. With options like the Club Deluxe King Room, Club Deluxe Twin, Club Junior Suite with King Bed, Club Junior Suite with Twin Bed, Deluxe King, Deluxe Suite, Deluxe Twin, Junior Suite King, Junior Suite Twin, and Premier Suite, there is a perfect room for every traveler's needs. Booking these exquisite rooms on Agoda comes with a host of benefits. Not only will you enjoy the best prices, but you will also experience a hassle-free booking process. Agoda ensures that you have a seamless and convenient experience, allowing you to focus on the excitement of your upcoming stay. So why wait? Book your dream room at Lotte Hotel Hanoi on Agoda today and embark on a memorable journey of luxury and relaxation.

Discover the Historic Charm of Ba Ðình in Hanoi

Nestled in the heart of Hanoi, Vietnam, Lotte Hotel Hanoi offers guests the perfect base to explore the captivating neighborhood of Ba Ðình. Known for its rich history and cultural significance, Ba Ðình is home to some of the most iconic landmarks in the city. One of the must-visit attractions in Ba Ðình is the Ho Chi Minh Mausoleum, where visitors can pay their respects to the revered leader of Vietnam. The grand structure stands as a symbol of the country's independence and is surrounded by beautifully manicured gardens. Just a short walk away, you'll find the Ho Chi Minh Museum, which offers an insightful journey into the life and achievements of this legendary figure. Another notable landmark in Ba Ðình is the Presidential Palace, a stunning architectural masterpiece that once served as the residence of the French Governor-General of Indochina. Today, it is the official residence of the President of Vietnam and is only open to the public on special occasions. The nearby One Pillar Pagoda is also worth a visit, with its unique design and tranquil atmosphere. Aside from its historical sites, Ba Ðình is also home to a vibrant dining and shopping scene. Explore the bustling streets and you'll find a wide array of local street food stalls, charming cafes, and trendy restaurants. The neighborhood is also dotted with boutique shops and markets, where you can find unique souvenirs and traditional crafts. With its rich history, cultural landmarks, and vibrant atmosphere, Ba Ðình is a neighborhood that truly captures the essence of Hanoi. Whether you're a history buff, a food lover, or a shopaholic, there's something for everyone to enjoy in Ba Ðình.

Convenient Transportation from Hanoi Airports to Lotte Hotel Hanoi

Located in the heart of Ba Ðình, Hanoi, Lotte Hotel Hanoi offers a luxurious and convenient stay for travelers. Getting to the hotel from the airports in Hanoi is a breeze, thanks to the well-connected transportation options available. If you are arriving at Noi Bai International Airport, the closest airport to Hanoi, you have several transportation options to reach Lotte Hotel Hanoi. The most convenient and hassle-free option is to take a taxi or a private car. The journey from the airport to the hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also opt for a shuttle bus service, which offers a more budget-friendly option. The shuttle bus stops at several major hotels in Hanoi, including Lotte Hotel Hanoi, making it a convenient choice for travelers. For those arriving at the smaller domestic airport, Cat Bi International Airport, located in Hai Phong, the journey to Lotte Hotel Hanoi takes approximately two hours by road. You can hire a private car or take a taxi from the airport to reach the hotel comfortably. Another option is to take a shuttle bus to Hanoi city center and then transfer to a taxi or a Grab car for the final leg of the journey to Lotte Hotel Hanoi. No matter which airport you arrive at, Lotte Hotel Hanoi is easily accessible, ensuring a smooth and stress-free start to your stay in Hanoi, Vietnam.

Discover the Rich History and Cultural Gems near Lotte Hotel Hanoi

Nestled in the heart of Hanoi, Lotte Hotel Hanoi offers a prime location for exploring the city's rich history and cultural gems. Just a short distance away, you'll find a plethora of landmarks and attractions that showcase the vibrant heritage of Vietnam. One of the most iconic landmarks nearby is the Ho Chi Minh Mausoleum, where visitors can pay their respects to the revered leader of Vietnam. Adjacent to the mausoleum is the Presidential Palace Historical Site, a grand complex that once served as the residence of the country's top leaders. History buffs will also appreciate the Vietnam Military History Museum, which houses an extensive collection of artifacts and exhibits showcasing Vietnam's military history. For those seeking spiritual enlightenment, the One Pillar Pagoda is a must-visit attraction. This unique pagoda, built on a single stone pillar, is considered one of Vietnam's most iconic Buddhist temples. Another religious site worth exploring is Chua Tran Quoc, a beautiful Buddhist temple located on an island in West Lake. Art enthusiasts will be delighted by the Fine Arts Museum, also known as Bao Tang My Thuat, which houses a remarkable collection of Vietnamese art spanning centuries. And for a glimpse into Hanoi's imperial past, the Imperial Citadel of Thang Long is a UNESCO World Heritage Site that offers a fascinating insight into the city's ancient history. To top it all off, don't miss the chance to visit the Hanoi Flag Tower, a symbol of the city's independence and resilience. And for breathtaking panoramic views of Hanoi, head to the Lotte Observation Deck, located right within the hotel itself. With such a wealth of landmarks and attractions nearby, Lotte Hotel Hanoi is the perfect base for immersing yourself in the captivating history and culture of Hanoi.

A Gastronomic Paradise at Lotte Hotel Hanoi

When it comes to dining options, Lotte Hotel Hanoi is surrounded by a plethora of culinary delights. Just a stone's throw away, you'll find Pizza 4P's Phan Ke Binh, a popular pizzeria known for their delicious wood-fired pizzas and cozy atmosphere. For those craving Korean barbecue, Sajang Bbq is a must-visit, offering a wide selection of premium meats and traditional Korean side dishes. If you're in the mood for Indian cuisine, Namaste Hanoi will tantalize your taste buds with their authentic flavors and aromatic spices. Seafood lovers will rejoice at Salmonoid, a seafood-centric restaurant that serves up fresh and flavorful dishes. For those seeking a taste of Vietnamese cuisine, Khuê Restaurant is the place to be, serving up traditional dishes with a modern twist. November Restaurant offers a fusion of Vietnamese and Western flavors, while Pincho - Tapas Kitchen and Drinks will transport you to Spain with their delectable tapas and refreshing sangrias. Standing Bar is the perfect spot to unwind with a craft cocktail or a cold beer, while Buffet Chef Dzung offers an extensive buffet spread for those looking to indulge in a variety of international cuisines. Last but not least, Hue Restaurant specializes in Hue-style cuisine, known for its bold flavors and vibrant presentation. With such a diverse array of dining options just steps away from the hotel, food lovers will be spoilt for choice during their stay at Lotte Hotel Hanoi.

Shop 'til You Drop at Lotte Hotel Hanoi's Surrounding Shopping Landmarks

If you're a shopaholic, you're in for a treat when staying at Lotte Hotel Hanoi. Located in the heart of Hanoi, this luxurious hotel is surrounded by an array of shopping landmarks that will satisfy all your retail cravings. Just steps away from the hotel, you'll find Lotte Center Hanoi, a towering shopping complex that offers a wide range of high-end fashion brands, electronics, and gourmet delights. For a taste of local culture, head over to 54 Traditions Gallery, where you can browse through a curated collection of traditional Vietnamese handicrafts and souvenirs. If you're a bookworm, make sure to visit The Bookworm Hanoi, a charming bookstore that is a haven for literature enthusiasts. And for those looking for unique and stylish fashion pieces, Tohe Style is the place to go. Last but not least, don't miss out on the Lotte Department Store, where you can indulge in a shopping spree for everything from cosmetics to home goods. With these shopping landmarks just a stone's throw away from Lotte Hotel Hanoi, you'll have plenty of opportunities to shop 'til you drop during your stay.

Luxury at an Affordable Price: Lotte Hotel Hanoi vs. Average Hotel Prices in Hanoi

Experience the epitome of luxury at Lotte Hotel Hanoi without breaking the bank. With an average room price of $163, this exquisite hotel offers a world-class experience that is worth every penny. Compared to the average price of a hotel room in Hanoi, which stands at $67, Lotte Hotel Hanoi provides exceptional value for money. Despite its opulent amenities and top-notch service, this hotel manages to offer competitive rates, making it an attractive choice for both leisure and business travelers. Indulge in the lavish comforts of Lotte Hotel Hanoi without compromising your budget. From elegant rooms with stunning city views to a range of dining options that cater to every palate, this hotel ensures an unforgettable stay in the heart of Hanoi. Book your room now and experience luxury at an affordable price.

Exceptional Service and Facilities

Lotte Hotel Hanoi has received rave reviews from its guests, and it's easy to see why. The hotel's commitment to cleanliness and exceptional service shines through in every aspect of the guest experience. The rooms are not only clean, but also large and spacious, providing guests with plenty of room to relax and unwind. The friendly and helpful staff go above and beyond to ensure that every guest feels welcome and taken care of. From check-in to check-out, guests can expect nothing short of excellence. One of the highlights of a stay at Lotte Hotel Hanoi is the delightful breakfast spread. Guests rave about the delicious and varied options available, ensuring that everyone's taste buds are satisfied. Whether you prefer a traditional Vietnamese breakfast or international cuisine, the hotel's breakfast buffet has something for everyone. Additionally, the hotel's restaurant is highly praised for its quality and variety of dishes, guaranteeing a great dining experience. In addition to the exceptional service and culinary delights, Lotte Hotel Hanoi boasts fantastic facilities. Guests can take a dip in the wonderful pool, providing a refreshing escape from the hustle and bustle of the city. The pool area is well-maintained and offers a tranquil oasis for guests to relax and soak up the sun. Furthermore, the hotel's overall facilities are top-notch, ensuring that guests have everything they need for a comfortable and enjoyable stay. Lotte Hotel Hanoi truly delivers on its promise of great service, excellent facilities, and an unforgettable experience.

Exceptional Ratings and Unmatched Comfort at Lotte Hotel Hanoi

Lotte Hotel Hanoi in Hanoi, Vietnam has garnered exceptional ratings from its satisfied guests, making it a top choice for discerning travelers seeking a luxurious and comfortable stay. With an impressive overall rating of 9.3, it is evident that this hotel goes above and beyond to provide an unforgettable experience for its guests. One of the standout features of Lotte Hotel Hanoi is its remarkable value for money, as reflected in its impressive rating of 9.1. Guests consistently praise the hotel for offering excellent amenities and services at a reasonable price point, making it a great choice for both leisure and business travelers. Whether you're looking to unwind in the lavish spa, take a dip in the sparkling swimming pool, or indulge in delectable cuisine at one of the on-site restaurants, Lotte Hotel Hanoi ensures that every penny spent is worth it. When it comes to facilities, Lotte Hotel Hanoi truly excels, with a remarkable rating of 9.4. From its state-of-the-art fitness center to its elegant event spaces, this hotel has everything you need to make your stay enjoyable and convenient. Whether you're traveling for work or leisure, you'll find a range of amenities and services designed to cater to your every need. The hotel's commitment to providing top-notch facilities ensures that guests have a seamless and comfortable stay from start to finish.

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Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Housekeeping

30 mentions

Breakfast

22 mentions

Food & Dining

20 mentions

Swimming Pool

16 mentions

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
Grill 63
  • Cuisine: Asian, European, International
Red River
  • Cuisine: Asian, Chinese, Korean
Tim Ho Wan
  • Cuisine: Chinese

Location

No. 54 Lieu Giai Street,, Ba Đình, Hanoi, Vietnam, 10000
Excellent
Location

8.9

Airports
  • Noi Bai International Airport (HAN)
    20.9 km 28 min drive
  • Cat Bi International Airport (HPH)
    97.6 km
Public transportation
  • Hanoi Railway Station
    3.1 km
Hospital or clinic
  • Family Medical Practice Hanoi
    610 m
Shopping
  • Night Market
    3.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    1.6 km
  • One Pillar Pagoda
    2.2 km
  • Ho Chi Minh Mausoleum
    2.4 km
  • Temple of Literature & National University
    2.4 km
  • Presidential Palace Historical Site
    2.5 km
  • Vietnam Military History Museum
    2.9 km
  • Hoa Lo Prison
    3.6 km
  • St. Joseph's Cathedral
    3.9 km
  • Old Quarter
    4.0 km
  • Vietnamese Women's Museum
    4.2 km
Nearby landmarks
  • Lotte Department Store
    40 m
  • Embassy of Finland
    50 m
  • Lotte Center Hanoi
    60 m
  • Lotte Observation Deck
    90 m
  • Lotte Ba Đình
    100 m
  • Siêu thị điện máy Mediamart
    240 m
  • Embassy of Japan
    270 m
  • Tohe Style
    320 m
  • Ngoc Khanh Lake
    320 m
  • United Nations Development Programme
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum children allowed per room is 1.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee3500000 VND
  • Distance from city center4.8 km
  • Travel time to airport (minutes)37
Extras
  • Breakfast charge (unless included in room price)759000 VND
The property
  • Number of bars/lounges3
  • Number of floors65
  • Number of restaurants3
  • Number of rooms 318
  • Year property opened2014
  • Most recent renovation2014

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Lotte Hotel Hanoi from real guests

Provided by verified guests of Agoda
9.2
Cleanliness9.6
Room comfort and quality9.5
Service9.5
Facilities9.4
Value for money9.2
Location8.9
High score for Hanoi
Rating
9+ Exceptional (2,132)
8-9 Excellent (371)
7-8 Very Good (210)
6-7 Good (44)
<6 Below Expectation (106)

Show reviews that mention 

Showing 2,865 verified guest comments
12345
10.0
Exceptional
Tran from Australia
Couple
Club Deluxe Twin
Stayed 3 nights in March 2023

Exceptional”

The room always clean and the location is close to everywhere. Staffs in there is nice and helpful. I booked the club deluxe room in 4 days and 3 nights for me and my mom. First of all, when I came for check in, the staff was nice but she gave me only one swap key for two pp🙄🙄. It is very inconvienent for us. Next day, I have to come to receptionist again to ask other key for my mom to use. I think it is very basic thing: two pp for two swap key. I dont understand why they gave only one key, and wait until customers ask another one. It is make me feel annoy and unhappy. The club lounge is nice , food is fresh and delicous. But sometime staffs in there doesnt look after customers well. When I want to order some tea I need to looking around to find staffs and eye contact to them at least 5-10mins then one staff will come to ask🙄🙄. Maybe they are busy to talking or do sth. The elevator is big, fast but sometime I feel I couldnt breath in there because not enough air inside elevator. The location in centre of Hanoi and u can go everywhere in convienent. I still recommend my friends go Lotte Hotel Hanoi to enjoy their holiday.

Reviewed March 25, 2023
10.0
Exceptional
Yeon from South Korea
Couple
Deluxe King
Stayed 2 nights in April 2023

First overseas trip with my mom!”

First of all, the fitness and sauna were very good. It was quiet and pleasant as I visited during a time when not many people were using it. The room was also nice with a good view as the hotel itself is high-rise. The breakfast was very suitable for Koreans' taste, and even my mom, who is not familiar with Vietnamese local food, ate a lot for breakfast. On the last day, I called a taxi to the airport, but I mistakenly selected the domestic arrival instead of the international one, and I was confused. However, the Lotte Hotel staff personally called the Grab taxi driver and helped us until we arrived at the taxi, so we were able to safely board the plane. I don't remember the name, but I am very grateful to the staff who helped us on the last morning! I will definitely remember this staff member on my next visit. It was such a good hotel, but the only thing that was a little inconvenient was the rooftop bar. I didn't use it, but when I went up to take a look, there was another female guest who was only wearing mesh without underwear, which is a different culture from Korea and a bit far from a 5-star hotel bar, I think. Thank you for reading this long review.

Reviewed May 04, 2023
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Dear Sir/Madam, Thank you for choosing Lotte Hotel Hanoi and taking the time to write us a review. We are delighted to learn about your satisfying experience at our hotel with our smiling, caring and professional staff. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Lotte Hotel Hanoi

Responded May 09, 2023
Lotte Hotel Hanoi
10.0
Exceptional
chunji from Japan
Solo traveler
Deluxe King
Stayed 3 nights in May 2023

One word: wonderful.”

Amazing!

Reviewed May 17, 2023
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10.0
Exceptional
Manami from Japan
Couple
Deluxe King
Stayed 1 night in May 2023

One night stay for sightseeing in Hanoi”

As we extended our trip to Halong Bay and Sapa, our stay in Hanoi was short. The room was on a high floor, quiet and clean, with good amenities. The pool itself was not great, but the gym, sauna, and large public bath were well-equipped and clean. The food was excellent, especially the bibimbap that we made ourselves, as expected from a Korean-owned hotel. The rooftop bar, Top of Hanoi, was quiet and had an open atmosphere, making it a comfortable place to relax. There is a Lotte Mart in the basement that is open until 22:00, so there is no need to worry about shopping. The location is also good, about a 5-minute walk to the Japanese street of Linh Lang (although it takes a little longer to get to the old town area).

Reviewed May 04, 2023
Auto-translated through generative A.I.

Dear Sir/Madam, Thank you for choosing Lotte Hotel Hanoi and taking the time to write us a review. We are delighted to learn about your satisfying experience at our hotel with our smiling, caring and professional staff. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Lotte Hotel Hanoi

Responded May 09, 2023
Lotte Hotel Hanoi
10.0
Exceptional
Yollanda from Indonesia
Couple
Deluxe King
Stayed 4 nights in May 2023

Best hotel in hanoi”

Very recommended hotel in hanoi !! The room is very spacious Very clean The bathroom has no mole at all The view from the room is amazing The breakfast is nice too They serve korean dish Like bimbimbap and kimchi jigae

Reviewed May 08, 2023

Dear Sir/Madam, Thank you for choosing Lotte Hotel Hanoi and taking the time to write us a review. We are delighted to learn about your satisfying experience at our hotel with our smiling, caring and professional staff. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Lotte Hotel Hanoi

Responded May 09, 2023
Lotte Hotel Hanoi
12345
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