2019

Lotte Hotel Hanoi

No. 54 Lieu Giai Street,, Ba Dinh District, Hanoi, Vietnam, 10000 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
Lotte Hotel Hanoi

"House keeping is quick to respont and deliver items that you need."

Philip - January 8, 2020
Deluxe King - View Lotte Hotel Hanoi
Lobby Lotte Hotel Hanoi
Interior view Lotte Hotel Hanoi
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See map
Popular landmarks
Lotte Department Store 40 m
Embassy of Finland 50 m
Lotte Center Hanoi 60 m
Lotte Observation Deck 90 m
Lotte Ba Đình 100 m
Siêu thị điện máy Mediamart 240 m
Embassy of Japan 270 m
Tohe Style 320 m
United Nations Development Programme 390 m
Thu Le Park 390 m
Nearby landmarks
Vietnam Museum of Ethnology 1.65 km
One Pillar Pagoda 2.22 km
Ho Chi Minh Mausoleum 2.39 km
Temple of Literature & National University 2.39 km
Presidential Palace Historical Site 2.46 km
Vietnam Military History Museum 2.88 km
Hoa Lo Prison 3.6 km
St. Joseph's Cathedral 3.85 km
Old Quarter 3.98 km
Vietnamese Women's Museum 4.18 km
8.5

Excellent

Location rating score

2.95 kilometers from city center
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Hanoi every 3 minutes on Agoda.com
Value for money9.0
Distance to city center4.8 km
Location rating8.5
Nearest airportGia Lam Airport (VVGL)
Distance to airport8.0 km

Rooms available at Lotte Hotel Hanoi

Exceptional
Room comfort & quality
9.5
Deluxe Suite
Deluxe Suite
...
  • Room size: 99 m²/1066 ft²
  • Street view
  • 1 king bed
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Club Junior Twin Suite
Club Junior Twin Suite
...
  • Room size: 61 m²/657 ft²
  • Shower and bathtub
  • 2 single beds
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Club Deluxe Twin Room
Club Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds
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Club Junior King Suite
Club Junior King Suite
...
  • Room size: 61 m²/657 ft²
  • Shower and bathtub
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 147 m²/1582 ft²
  • City view
  • 1 king bed
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Eastercation Package - Junior Suite King
Eastercation Package - Junior Suite King
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
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Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
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Club Deluxe King Room
Club Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 king bed
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The Joyful Summer - Junior Suite King
The Joyful Summer - Junior Suite King
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
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Romantic Package - Deluxe King Room
Romantic Package - Deluxe King Room
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Lotte Hotel Hanoi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lotte Hotel Hanoi?

For those who wish to drive their own cars, Lotte Hotel Hanoi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Lotte Hotel Hanoi?

Start your mornings right, with the continental and buffet breakfast options offered at Lotte Hotel Hanoi. Adults can enjoy breakfast offered with an additional charge of 25 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lotte Hotel Hanoi?

Lotte Hotel Hanoi features 3 on-site restaurants for your dining convenience. Lunch is served here. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Lotte Hotel Hanoi?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Hanoi. Small or intimate events like honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly.

Can business events be hosted at Lotte Hotel Hanoi?

On-site venues and convenient event services make Lotte Hotel Hanoi an ideal choice for hosting events such as corporate events, conferences and meetings. The 3 venues can accommodate up to 1200 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Lotte Hotel Hanoi?

Lotte Hotel Hanoi does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Lotte Hotel Hanoi

  • 10.0
    Exceptional
    Cleanliness

    "Clean room and great location as the mall is just below"

    Vinny

    |

    February 4, 2020

  • 9.2
    Exceptional
    Location

    "Best city view in town and close to shopping area"

    DYMANG

    |

    January 23, 2020

  • 8.0
    Very good
    Location

    "Hotel has a shopping mall and place to eat."

    Philip

    |

    January 8, 2020

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Cleanliness score
9.6/10
Room comfort score
9.4/10
Review score - United States
9.6/10
Room size
67 sqm.
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Bigger than
98
%
of Hanoi properties
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Overall rating:
9.1
Exceptional
4,093 reviews
Cleanliness
9.6
Facilities
9.3
Location
8.5
Read all reviews >
What travelers say they love:
Fantastic modern hotel with excellent service and facilities...
choon from Singapore
Family with older children
More about Lotte Hotel Hanoi

More about Lotte Hotel Hanoi

Ideal for fun and relaxation, Lotte Hotel Hanoi is located in the Ba Dinh District area of Hanoi. The excitement of the city center is only 4.8 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Lotte Hotel Hanoi, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, mirror to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, sauna, outdoor pool, indoor pool, massage. Lotte Hotel Hanoi is an ideal place of stay for travelers seeking charm, comfort and convenience in Hanoi.

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Most talked about facilities

Housekeeping
30 mentions
Breakfast
22 mentions
Food & Dining
20 mentions
Swimming Pool
16 mentions

What they offer

9.2
Exceptional
Staff 

"The clean and the helpful of the staff"

Ngoc

|

August 11, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Grill 63
Cuisine:Asian, European, International
Red River
Cuisine:Asian, Chinese, Korean
Tim Ho Wan
Cuisine:Chinese

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Ngon Ngon Restaurant
90 m Vietnamese
Pho Bo Thanh Long
160 m Vietnamese
Pho Vien 24
300 m Vietnamese
American cuisine
American cuisine
Healthy Corner
420 m American, Healthy
Brickhouse Bar & Restaurant
930 m American, Fusion, Italian
The Decanter
1.1 km American, Canadian, French
Asian cuisine
Asian cuisine
School Food
30 m Asian, Korean
Han Kook Kwan Restaurant
320 m Asian, Korean
Rak'n Wok
320 m Asian, Chinese, Fusion

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Lotte Hotel Hanoi from real guests

Overall rating
9.1
Exceptional
From 4093 reviews
9.5Cleanliness
9.4Room comfort and quality
9.3Facilities
Agoda Reviews (3471)Booking.com Reviews (622)
Rating via Agoda9.1
/
10
Cleanliness9.6
Facilities9.3
Location8.5
Room comfort and quality9.5
Service9.4
Value for money9.0
High score for Hanoi
Rating
9+ Exceptional (1132)
8-9 Excellent (259)
7-8 Very Good (138)
6-7 Good (34)
<6 Below Expectation (75)
Time of the year
Mar - May (308)
Jun - Aug (451)
Sep - Nov (377)
Dec - Feb (502)
Don't miss out!Users are booking a place in Hanoi every 3 minutes on Agoda.com
All guests (3471)
All room types
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Show reviews that mention 

Showing 1638 verified guest comments
12345
8.4
Excellent
Tan from Singapore
Couple
Deluxe King
Stayed 2 nights in April 2018

Cosy City life Stay at Lotte Hotel ”

When we checked into Lotte Hotel, it was a feeling we were back to urban lifestyle again. The Lotte department store was just beside hotel which made it just perfect for us. After my wonderful Halong Bay cruise, adventurous SkyTree top stay and challenging shopping at Old Quarter. I just wish to have 2 good nights sleep in a 5-star hotel on my last lap tour at Hanoi. Yes and it worked out as per plan. Lotte Hotel is very pricey. People asked me ‘how much?’ and i avoided the answer. 1 night stay without breakfast = (equal to) 3 night stays at any 3 stars Old Quarter hotel. If you are going for the comfy, classy & clean stay in Hanoi, willing to pay! Perhaps you want to consider Lotte Hotel too! Not forgetting that we were put to room at 56th floor, we could clearly see the whole amazing view of Hanoi city. Btw please use Grab App to hire grab taxi/car in Hanoi. The average price is average 50K Dong from Lotte to Old Quarter. From Lotte to B53 Victory museum only 23K Dong. Grab is so convenient and waiting time is less than 5 min. You save many dongs to buy more souvenirs really! Would highly recommend this hotel!

Reviewed April 24, 2018
9.6
Exceptional
Ronit from India
Couple
Junior Suite King
Stayed 1 night in May 2018

Luxury in Hanoi”

My experience with Lotte Hotel Hanoi has been nothing short of perfect ever since I made the decision to book a room. Everyone at the hotel seems to go out of their way to make your special occasion even better. As soon as I got to the hotel I was blown away by the view. It's one thing to imagine it but it's another thing altogether to get, what is perhaps, the best view in Hanoi from what might be the most luxurious hotel in Hanoi. The service is absolutely impeccable from everyone in the hotel but I do need to specially point out Ms. Ngan, Mr. Dat Tan Nguyen and every one of the Reservation Sales Agents I talked to for doing an exceptional job. They go out of their way to ensure you have the best time possible.

Reviewed May 24, 2018
8.4
Excellent
joseph from United States
Family with young children
Junior Suite King
Stayed 2 nights in December 2016

Lovely New Highrise H0otel”

Lotte Hanoi is at the top of the list of beautiful, new hotels in town. Extremely busy with dinner guests on 24 Dec., the staff escorted us to the 38th floor check-in. Stunning lobby and furnishings throughout and a very professional check-in staff. The bellman escorted us to our room on floor 50. Too bad the air quality in Hanoi was polluted most of our stay because the floor-to-ceiling windows in the Junior Suite made for an incredible view of the lake and city. The room is of a minimalist decor with a very Korean flavour. Wood floors throughout with matching walls made for an interesting style. A small sofa and a king bed but no separate sitting area as you may find in suites in other hotels. Not a deal-breaker though. The washroom was lovely with a separated toilet and shower/tub on either side of the wash basin. Amenities were top notch with British soap and shampoo smelling so nice. Surprisingly, traffic noise could still be heard 50 floors up but it was not obtrusive. Hallway traffic could also be heard but wasn't terribly loud. Evening turn-down with evening snacks was excellent and housekeeping staff did an admirable job. One comment would be that there is no need to dispose of toothbrushes every morning during cleaning, simple replace a new one and let the guest choose if they want to continue using the original one. Breakfast was good but over Christmas, it was terribly busy to the point of not having enough plates for guests. Food choices were varied and should satisfy most tastes. Dinner at the top of the building was very nice and the staff were fantastic. Food was reasonably priced for the location and the views were excellent. We found the staff excellent all-around. Courteous and very professional. The only real drawbacks were the price and location. Being South of the large lake, there isn't much in the neighborhood and Lotte Centre didn't have a lot to offer. The room was quite expensive but perhaps partly due to the holiday season. That s

Reviewed January 01, 2017
10.0
Exceptional
Thanh from Vietnam
Family with young children
Deluxe Twin
Stayed 1 night in December 2017

Excellent Hotel in Ha Noi”

I just had a perfect short holiday with my family at the Lotte Hotel Hanoi. I booked a Deluxe Twin room and was upgated to the suite. Spacious rooms, luxurious amenities with city view was amazing. The food at Grill 63 was very good. Every Saturday has a Live band - singing very well. My family loved this hotel. Next time I'll come back to stay here. Thank you Lotte Hotel Hanoi and thanks for Agoda.

Reviewed December 19, 2017
10.0
Exceptional
Shawn from United States
Family with young children
Deluxe King
Stayed 3 nights in January 2019

Exceptional”

We stayed here a few days earlier, the night before our trip to Ha Long Bay , and because we were so pleased with our previous stay we decided to spend an additional three nights at Lotte when we got back to Hanoi. The staff at this hotel makes you feel so welcome, and they are genuinely pleased to take care of you. I’ve traveled all over and I can honestly say this is definitely among the top three of my favorite hotels I’ve stayed in. The room we picked was huge, very modern style, even the bathroom was really modern. I really hated to leave after the third night of staying here. As we were checking out one of the other guest had either passed out or was having some type of medical issue and one of the female employees saw him at the same time I did and she rushed to get a first aid kit to help him. Within seconds there were two or three employees helping him. I was impressed to see how fast they react to him. If you are looking for a great stay in Hanoi this is the place, conveniently attached to a 5 or 6 story shopping mall, grocery store, and restaurants. We barely left the hotel is was so relaxing.

Reviewed February 19, 2019
10.0
Exceptional
Paul from United States
Solo traveler
Club Junior Suite with Twin Bed - Club Lounge Access for Adults Only
Stayed 3 nights in April 2016

Simply the Best”

For the moment of curbside arrival this was a 5 star experience; beautiful modern hotel facilities, an attached shopping center and impressive views! The club level Jr suite was outstanding; very comfortable, quiet and quality in every detail. Most impressive about this stay was everyone greeted you by name through out the stay; a well trained professional hotel stafff. The Hanoi Lotte Hotel is the hotel to explore Hanoi from; at the end of the day you look forward to returning to the hotel to unwind in the indoor heated swimming pool, I will definitely stay here again.

Reviewed April 07, 2016
8.8
Excellent
Jin
Couple
Deluxe King
Stayed 1 night in December 2017

Excellent service and stay”

It was a fantastic stay in the hotel for one night. It was the first stop for us upon reaching Vietnam , there were not many things to see around Lotte hotel within walking distance. However the facilities offered in the hotel is sufficient to keep you busy for one day. The highlight of the stay was the international buffet dinner at the "Grill 63" restaurant at one of the top levels of Lotte hotel tower . It was enjoyable especially with the overview of Hanoi and the live band. The room was clean , air conditioning was very well balanced, bed was very comfortable , it was just a perfect place to relax after a long busy year of work.

Reviewed January 06, 2018
9.2
Exceptional
richard from Singapore
Group
Deluxe Twin
Stayed 1 night in March 2018

Awesome stay”

A very luxury hotel to stay in Hanoi. Lobby is locate at level 28 with a nice view of the city.Have a night stay at level 47.Room are big ,clean and comfortable.All the staff are very polite and always smiling.The lotte mall is in the same building with some super mart and restaurant. A good place to stay if dont mind staying away from old quarter where most attraction & food are locate at. Around 20 mins Travel distance from Lotte hotel to Old Quarter if there are no traffic jam.A very nice hotel to stay at and will be back again.

Reviewed March 19, 2018
10.0
Exceptional
Kido
Couple
Deluxe King
Stayed 1 night in July 2019

Lotte Hotel in Hanoi, need I say more? ”

I and my wife enjoyed very much spending the quality of time at Lotte. Before a trip to Hanoi, I noticed to Lotte that it is our first year wedding anniversary, and I would like to give my wife a surprise! Lotte treated us very well supporting me to make my wife happy. They decorated our room with a full of flowers and prepared the cake written "Happy 1st Anniversary." Your involvement will be never forgotten in the rest of our days. Actually, this was my two or third time to stay in Lotte in Hanoi. Every time I stayed there, I have never been disappointed. Need I say more about you? Thank you a lot!

Reviewed August 23, 2019
9.2
Exceptional
Joseph from Australia
Couple
Deluxe Room - Breakfast
Stayed 3 nights in June 2019

3 Night Stay In Hanoi”

Lotte Hotel is recently built & had a great ambience. Spacious rooms with modern amenities and huge bathroom. Our room was on the 50th floor with lovely view over the lake. Breakfast spread was amazing with quite a huge variety. Iced latte included in price! Nice to have a cold drink even for brekky due to the heat. Pharaoh's bar on 63rd floor also had a classy vibe, with great views and 1:1 cocktails during happy hour. The roof top bar was also huge and quite spectacular with stunning views - though you need a cold beer to combat the heat! Staff were very attentive and friendly. The hotel sits on top of the Lotte departmental store and has a supermarket in the basement. Tip: the supermarket has a good array of cheap pre-packed meals such as rice with marinated pork or fish, sushi, fried chicken, etc. The only downside is that you need to get a taxi to get to Old Quarter - not many shops nearby. Overall, highly recommended.

Reviewed July 05, 2019
10.0
Exceptional
Neha from United Arab Emirates
Couple
Deluxe King
Stayed 4 nights in January 2019

Highly recommend - Almost regretted due to the reservation's team but the ops team were great!”

When I booked a room at the hotel I was told early check in is subject to availability. However when I informed that I would reached 3 hours before the check in time after an 8 hr flight 4 hour wait in Bangkok and then another 1.5 hr flight, reservations said they would charge me for half a day extra (after making the booking). Since I couldn’t cancel the booking, I thought I made the biggest mistake in booking this hotel as this is no way to treat long distance travelers. When we reached the hotel the front desk was great and checked us in 15 minutes without any additional charge. The hotel exceeded our expectations on the room, the facilities and the service. The share the tower with a mall and lotte mart. The mart gives you the best exchange rates in Hanoi, even better than the old town money exchange agents or gold stores. So don’t waste your time trying to find a better place as the mart runs out of money by afternoon because of their exceptional exchange rates. Great location !

Reviewed February 09, 2019
10.0
Exceptional
Tuan from Vietnam
Family with young children
Deluxe King
Stayed 1 night in September 2020

The best in town”

Lotte Hotel Hanoi is so well-maintained and has the standard that no others in town can be compared with. There are two swimming pools, even though the size is rather small but only few guests use them so I still feel special. The sauna is awesome. However, if you travel with young kids then be aware that after the Lotte Shopping Centre which includes playground for kids is closed then there is nothing else to entertain them since the Skybar to enjoy the breath-taking view is not allowed for kids under 12. However, on the bright side, it's time for bed anyway.

Reviewed September 08, 2020

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely Lotte Hotel Hanoi

Responded September 08, 2020
Lotte Hotel Hanoi
10.0
Exceptional
HAE from South Korea
Solo traveler
DOUBLE DELUXE - BED AND BREAKFAST
Stayed 1 night in July 2019

I will stay at lotte hotel again when I visit Hanoi soon”

I visited hotel twice in this summer! Whenever I visit Hanoi, I stay at lotte hotel because the service is perfect! The room is clean and the breakfast is gorgeous. Rice noodle is tje best I have ever eaten anf egg bebedict is also winderful in breakfast! The view of restapurant is very nice. I will stay at lotte hotel again when I visit Hanoi soon!!

Reviewed August 05, 2019
10.0
Exceptional
Agnė
Couple
Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
Stayed 1 night in November 2018

Amazing luxury hotel”

We spent our last 2 nights at Lotte while travelling on our honeymoon. Lotte upgraded our room and prepared us cake with beautiful flower arrangements. Easy check in and everyone knew answers to all our questions. Indoor pool was incredible and perfect for relaxation. Outdoor pool was more for lane fast swimming than relaxation my husband enjoyed it though but not me. Department store and lotte mart was quite nice. Different from korean ones but lovely. Tip. If you are travelling in hanoi, the location is quite far from old quarter touristy area (nearly an hour walking or 15 by taxi). So think about it before complaining later.

Reviewed November 19, 2018
9.6
Exceptional
Shih from Malaysia
Business traveler
Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
Stayed 2 nights in January 2018

Wonderful stay in Hanoi”

First time stay in Lotte, Hanoi. Bedroom and bathroom was huge, with complimentary wifi and plenty of cable channels. Breakfast choices was excellent with a great view of surrounding Hanoi. All service staff were very helpful - front desk, bellboy, housekeeping, executive lounge and cafe staff. Efficient, warm and informative. Location located just above a supermarket and Lotte departmental store. Very convenient. About 30 to 35 mins to the airport. Room rates are a bit steep but I would love to return again.

Reviewed February 06, 2018
9.3
Exceptional
Vivienne from Singapore
Family with young children
Junior Suite King
Stayed 2 nights in December 2014

exceptional ”

service, location & proactive staff

it was an unforgettable experience for our family . it's our first time in hanoi and our first staying with Lotte as well. the service was impeccable . I initially planned a birthday surprise for my husband with the help of your staff..which I had to cancel last min cos of some planning difficulties on my end. your staff surprised us with the cake after dinner in our room on 18dec for my husband's birthday. it was such a pleasant surprise. it's a shame we didn't have a chance to try the cake since we had a really satisfying dinner at grill 65. the thought and gesture was unforgettable. the room we stayed had such gorgeous view we didn't wanna leave the hotel. hotel was beautiful ! we will be back!

Reviewed December 20, 2014
9.7
Exceptional
Denver from Australia
Couple
Deluxe King
Stayed 4 nights in October 2015

State of the Art Luxury”

luxury facilities; unique views; wonderful food

The Lotte is beautiful, modern, luxurious accommodation. The large open spaces definitely suit a mild claustrophobe like me. Staff may seem a bit distant, but they are polite and friendly, keeping a sharp eye on whether you might need service. The Fitness Centre includes state-of-the-art weight equipment; a full-length lap pool; wall-to-wall beautifully tiled hot and cold spa with Onsen-style washing area; and spotless new sauna. We had meals in both Pharoh’s Bar and the Lounge Sky Bar. Wonderful dining varying from yummy pho to beautiful sashimi to cooked-to- order omelettes. Cocktails and amazing city views at the “Top of Hanoi” bar was a unique experience. I gave location a 4 because it’s a bit of a walk to West Lake and also to smaller, cheaper eating places - but on the slim chance that you get into any strife, there are several embassies nearby including the Australian! There’s a lot more you could write but I’d just say the Lotte lives up to any hype on it’s website or anywhere else.

Reviewed October 26, 2015
9.6
Exceptional
James from Singapore
Business traveler
Junior Suite King
Stayed 2 nights in April 2016

Lotte Hotel Hanoi - First Rate Staff and Accomodation”

The Lotte Hotel in Hanoi is the nicest hotel in the Central Business District. Super staff, great rooms and good restaurants. Venture up to the 65th floor to visit "Top of Hanoi" rooftop bar and restaurant.

Reviewed April 11, 2016
10.0
Exceptional
Tracey from Australia
Couple
Club Junior Suite with King Bed - Club Lounge Access for Adults Only
Stayed 1 night in February 2019

Absolutely beautiful hotel and experience”

As a traveler who only stays in >5 star hotel, the Lotte Hotel was quite an experience. From the minute you walk into the amazing lobby you are treated like royalty. The room was incredible with a birds-eye view over Hanoi. The location is central to everything and the executive lounge is the best I have ever been to. An absolutely amazing hotel!

Reviewed February 18, 2019
9.6
Exceptional
Isabella from China
Family with young children
Junior Suite Twin
Stayed 3 nights in December 2018

great base in Hanoi”

It is a very conveniently located hotel in Hanoi, there's a Lotte Mart in the basement of the Lotte Center, and if you have no car, you can simply go to Lotte Center for your meals. Hotel staffs are very friendly and they are really polite & helpful to your request. Water pressure is quite low, and if they can adjust the water pressure to be higher, that will be a great stay!

Reviewed December 30, 2018
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