Lotte Hotel Jeju

Awesome hotel . Stayed in their hellokitty room , whole level is hellokitty themed room . So pretty & cute ~ breakfast was very nice too 3 restaurants to choose from , we chose the Japanese restaurant .

good expericen

Hotel and room are very clean. Everyday they change the amenities like soap, shampoo, new towels, etc. Likewise the staff are very polite and very helpful though not all can speak English. Breakfast at the Peninsula was very good. Near places of interest, just a walking distance from Teddy Bear Museum, Play Kpop, Chocolate Land, Ripley's Believe it Or Not and Cheonjeyeon Falls. Also walking distance from 7 Eleven, Starbucks and other restaurants and convenience stores. It's a big hotel so we never really had a chance to explore around the hotel and use its facilities during our short stay. But will definitely come back to this lovely hotel. A word of warning though, DON'T EVER book cars on Agoda's partner Mozio and Talixo. Our experience with them almost ruined our trip. Imagine a rented car not coming at the designated place and time and gave us the wrong number of the driver via SMS. There's nothing else you can do but call a taxi instead. I felt shortchanged and duped.

Good replace for family to have fun especially for kids. My baby (1+ year old) spent lots of time in kids world and doesn’t want to leave until bed time. We booked premium ocean view room which is in the main tower with great view. Carpet everything which is safe for my toddler. Bed is a bit small to accomodate 2 adults + 1 baby. Room service can provide baby food without salt (condgee with beef and vegetable). Breakfast very good. Restaurants in hotel are expensive, so we go out for local restaurants nearby. Love the outdoor pool, however the indoor pool and sauna charge additional fee. Overall worth the money.

Get the pool view

We will never forget the beautiful view from our cosy room and will definitely go again with my lover.

Thank you for the effort! There is several misunderstanding: I called several times and email to Lotte Jeju regarding enquiry about Hello Kitty Room, unfortunately such 5 stars hotel didn't have reply service. Lotte Jeju didn't reply any email and call back at all. But once we communicated in person. , Lotte Jeju making their best effort to do some recovery. Thank you! Hello Kitty Ladies Room really so adorably cute! But a bit pricey,. The room are big. 3-4 girls shouldn't be a problem of space. The hotel full of facilities. English and Mandarin speaking staffs are plenty. Communication wouldn't be a problem. Restaurants, amenities shops, Lotte Duty Free, Teddy Bear Museum, Ripley Museum ... are just walking distances. But to town will be a 45 minutes journey. Just like back to airport. Beware! Always checking the cab in Jeju are they on their meter. And counter check with hotel concierge staff how much the cab fares. Cause cab driver don't speak English at all.

I stay there for two nights, it was an amazing experience to stay in the best hotel in jeju, but unfortunately i found that the air conditioner is not working , and i need to wake up in the very morning because its very hot. The staff came to our room to repair it, and its all done. But in the afternoon, after we go out and came back to the hotel, the air conditioner is not working again When i called the staff, they said that there’s problem for all air conditioner in all room. But a few minutes after that, it’s all done.. over all, it’s a nice hotel in jeju, and i would to stay there in another chance.. there’s a directly way to the jungmun beach,the pool and the whirl pool is amazing too.. i love to stay there.

전반적으로 좋았어요 서비스도 만족했어요~

nice service

Lotte Hotel Jeju is a great property... a beautiful property, but I wouldn't recommend it. The rooms are nice but are kind of dated. There were many facilities at the hotel, some were free and of course some you had to pay for - it just seems to me for almost $700 per night, ALL hotel facilities would be available. Also, for $700 breakfast was NOT included - when I asked for a breakfast voucher for me and my mother, I was told that was impossible. Even a manager told me it was not in her power to give a breakfast voucher. Arrived in the room, not enough towels, no face towels at all and no shampoo, soap, body wash, etc. After calling to reception they bought it up.... but I think for such a pricey place, small things like that should NOT be missed.

staff friendly a lot of activity

yay: the hotel is huge with a lot of facilities | they have their own duty free and louis vuitton store | scenic view (artificial windmills) at the back of the hotel | close to jungmun beach and teddy bear museum | 3 restaurants to choose from for breakfast (korean, japanese or italian) | spacious and clean room (with molton brown toiletries) | restaurants outside and walking distance from the hotel | accessible by airport limousine nay: it was quite hard to go around the island because transporatation is mostly limited to bus and taxi

Overall, it was a pleasant stay. Staff at the concierge, Ms. Violet Kwang was very helpful when I had a bit of problem with my car and couldn't speak the language. She managed to sort out the issues for me.

The rooms, the windmills, the view, the staff, cleanliness, duty free, food, everything was absolutely splendid! Its pricey so my husband and I only stayed there for a night, but we loved it so much that we wished we had booked at least two nights there.

Great location, kids had a ball at the pool and beach. Some nice local food options nearby which is good coz the hotel is very expensive for dining in house. Big room, comfy beds. All in all a good family holiday location.

worthied

Walking distance to many eating places & attractions. Even the hotel itself provides many facilities guests can enjoy. Great place for family, kids would definitely love the pool. Staffs were friendly & helpful. The room was big. I definitely recommend this hotel for your stay in Jeju.

staffs are very attentive and helfpul, facilities is good or can say complete , if you are not planning to rent a car in jeju , obviously this hotel is good choice , esp with kids , foods are awesome ! for sure will comeback here

Near attraction points, great choices of breakfast restaurants