Lotte Hotel Jeju
Getting in and around Jeju is a breeze when staying at Lotte Hotel Jeju, located right in the heart of the city. Get ready for an adventure with a stay at Lotte Hotel Jeju.
Lotte Hotel Jeju offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Jeju even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Lotte Hotel Jeju is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Lotte Hotel Jeju include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Lotte Hotel Jeju. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Lotte Hotel Jeju offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing bowling alley at Lotte Hotel Jeju. Have fun with your friends or family, or even meet new people at the games room.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at O’sulloc Museum located 12.9 km away can familiarize you with the local art scene.
Reasons to stay here
Guests who stayed here rated the facilities above 98% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Jeju.
![Swimming pool [outdoor], Lotte Hotel Jeju in Jeju](http://pix10.agoda.net/hotelImages/42957/-1/5a1a1ccea837192c8775176fd2c73faa.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Lotte Hotel Jeju in Jeju")
![Swimming pool [outdoor], Lotte Hotel Jeju in Jeju](http://pix10.agoda.net/hotelImages/42957/-1/bb7b44b1686eec517db8ba8838b9ba8c.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Lotte Hotel Jeju in Jeju")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/bb7b44b1686eec517db8ba8838b9ba8c.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/5a1a1ccea837192c8775176fd2c73faa.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/7b5557fb519f7cd8eb87dc5006e3a5c3.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/987dbf57d1e36b9213d368ee30846134.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/7a5d9a59dbc853b3b41eb92783c26c99.jpg?ca=13&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/7e959739b7d6e9351b181e62e6549a2d.jpg?ca=13&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/42957/-1/444d320f8d89c7179bad3c2871e1fac3.jpg?ce=0&s=98x98&ar=1x1)
I firmly recommend to whom has a plan to visit in Jeju, South Korea. ”
If you have a kid(s) or young age group, this place is a best place to stay with your lovers. Staffs are all nice, kind, and the quality of food are also great. If I have a plan to visit in Jeju, I will book again. They supported things baby needed without any complaints. Thank you.
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Jeju. Ocean. Lotte”
We were staying here as a group of three in a standart garden view room of 40 sqm. It was totally fine, room was with a terrace and windows goes at the central pool. the whole experience was good, its has a path to the ocean by the cliff, with a pure water and a volcanic sand which is very comfortable. The territory is well organized, theres warm pool, sauna, gym - all you need. There's many cafes in 1-2 km, you can take a nice walk and pick any, including Starbucks. Our favourite spot to have breakfast / brunch was "Make. Bake. Roast", its at the side of hotel. It was very difficult to order food inside the room. It says it's 24 hour which is unfourtunatelly not quite true, because you cannot order almost anything except of club sandwich and coffee. By the way, Lotte, three cups of coffee for 72 thousand Korean Won... Really? And the near cafes are closed since around 7-8 PM. Lounge also works 24 hours but only providing snacks... We are vegeterians, so it was very difficul to just have a dinner. In the evening its better to take walk through the main street and find smth. Overall, staying was good
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay, We sincerely thank you for praising the view of the hotel and its facilities. It was shared with relevant departments related to restaurant meals, I will improve. We will impress you with our family-like service even on your next stay. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Excellent convention hotel”
Lotte Jeju is a great place for convention attendees. The meeting rooms were near the hotel rooms, the restaurant and bar were good to hangout in to unwind after, and the pool and shopping were impressive.
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hello customer Thank you for using Lotte Hotel Jeju and taking the time to share your experience with us. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay. Thank you very much for your generous compliments on the entire hotel. We look forward to having another opportunity to provide you with a more memorable experience. We will continue to strive to provide the best service for future visits. Thank you again for your valuable comments, and we wish you and your family health and happiness. Lotte Hotel Jeju general manager
Amazing experience all round ”
I requested for the same room or a similar type of room as the one I had stayed in my previous stay. The receptionist was very helpful and instead he upgraded the room to the premium ocean view room as the room I wanted wasn’t available. This above and beyond attitude wasn’t just prevalent at the check in. All the staff members were extremely polite and helpful. All round top experiences from the best hotel on the island. The cocktails are pretty class too
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay, The contents of your comments were shared by all staff. We will use this as an opportunity to further improve the service level. We will continue to maintain optimal room products, strengthen customer preference registration, improve the taste and quality of food and beverage and cooking menus, Through facility and auxiliary facility management and sincere service of staff, We will do our best to provide consistent service. We will do our best to provide the best service even when you visit us in the future. Thank you once again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Must stay in Jungmoon”
Lotte resort pleasantly surprised me with this family trip. We only booked Lotte initially as the nearby hotel was booked out. However, we will now plan to come back to Lotte next time. Rooms are clean and food was great, however if I have to choose one thing, it will be their staffs. Everyone was very attentive and professional - from the porter to restaurant staff and chefs. We only stayed there for 2 nights but we will be back for longer next time. The hotel has a lot of facilities including bowling and indoor/outdoor swimming pool so you can easily spend time at the hotel. I will definitely come back!
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay, To provide a service that will satisfy you I feel happy as a hotelier by encouraging you with these words of praise despite it being our duty. We will always do our best to provide the best experience in the future by sharing your compliments with our staff. We will do our best to provide the best service even when you visit us in the future. Thank you once again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Best resort in jeju”
Great place to stay n very nice swimming pools
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best hotel ”
Facility and location good for family trip, guidance from friendly staff.
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Best hotel for families with children”
There are so many things to do for children. There are many activities. There is also a huge play room for children to go to. The swimming pool is catered for children as well. Only downside was the fitness center. I wish they had more equipment.
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Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staffs motivation. We will impress you with our pleasant service on your next visit. Thank you again for your opinion. We wish you all the best. General Manager Lotte Hotel
Nice hotel!!”
This is my second time here. First come only with my husband, then come again bringing our childrens 😊
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay, We look forward to another opportunity to provide you with a more memorable experience. We will impress you with our family-like service even on your next stay. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Cute”
Reminds me of Hawaii. Loved staying here. The staff was so friendly and accommodating
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. To provide a service that will satisfy you I feel happy as a hotelier by encouraging you with these words of praise despite it being our duty. We will always do our best to provide the best experience in the future by sharing your compliments with our staff. We will do our best to provide the best service even when you visit us in the future. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Cozy”
There is cozy and comfortable.
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. We feel rewarded and happy to hear that you had a comfortable time during your stay. We look forward to another opportunity to provide you with a more memorable experience. We will continue to do our best to provide you with the best service even when you visit us in the future. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Exceptional”
pros: nice location for people who are looking for nature attractions, very helpful staff, free airport shuttle, big rooms cons: very expensive, plus you pay for some of the hotel facilities, and they're not cheap. for example there's a bowling alley which is really nice, but hotel guests don't get any discounted price, indoor pool is not free, outdoor one also has weird charges (canopy for example)
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. I feel rewarding and happy that you remember me as a comfortable and enjoyable time during your stay, Thank you very much for your compliments about the hotel as a whole. You can use various packages at a more reasonable price on the official website of Lotte Hotel Jeju. We apologize for not receiving the guest discount in case of additional bowling alley discount. We promise to provide you with better service the next time you visit us. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Great Hotel!!”
Very convenient
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안녕하십니까 고객님 롯데호텔 제주를 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 머무시는 동안 편안하고 즐거운 시간으로 기억해 주셔서 보람과 기쁨을 느끼며, 고객님께 더욱 기억에 남는 경험을 선사할 기회가 또 다시 있기를 학수고대합니다. 다음 투숙 시에도 가족 같은 서비스로 고객님께 감동을 선물해 드리겠습니다. 소중한 의견에 다시 한 번 감사 드리며, 고객님의 가정에 건강과 행복이 가득하길 기원합니다. 롯데호텔 제주 총지배인
Best 5-star hotel in Jeju ”
Lotte has exceptional rooms, service, and amenities at their resort. I would strongly recommend you visit this resort.
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저희 롯데호텔 제주를 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 고객님께서 만족하실 수 있는 서비스를 제공해 드리는 것이 저희의 본분임에도 불구하고 이렇게 칭찬의 글로 격려해 주시어 호텔리어로서 행복을 느낍니다. 다음 투숙 시에도 가족 같은 서비스로 고객님께 감동을 선물해 드리겠습니다. 소중한 의견에 다시 한 번 감사 드리며, 고객님의 가정에 건강과 행복이 가득하길 기원합니다. 롯데호텔 제주 총지배인
Resort hotel”
Nice grand hotel, Buffet was amazing. Hotel staff nice, only big problem for me was no AC, room was 27c and couldn’t sleep. They fixed problem and brought a fan and discounted room rate for me.
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hello customer Thank you for using Lotte Hotel Jeju and for taking your valuable time to share your stay experience. Although it is our duty to provide staff services, I feel happy as a hotelier by encouraging you with these words of praise. We apologize for the inconvenience caused by the cooling system. We promise to provide you with better service the next time you visit us. Thank you again for your valuable comments, and we wish you and your family full of health and happiness. Lotte Hotel Jeju general manager
Great 5 star hotel like palace & excellent staff”
We love Lotte Jeju. Great hotel and friendly staff. Staff can speak mandarin very well although he is Korean. I booked a deluxe lake view room for 4 person from agoda. I'm felt not enough for my family so I request upgrade the room to family room. And i know if we want to upgrade it need to pay. The staff is very kindly, she help us upgrade it free of charge. I'm very surprising, the room is big, it is one single bed and one double bed room, suitable for 3 person, but their single bed already can sleep 2 person. We can see the volcano show from our room. In the hotel, it got casino, duty free shopping, kids center,indoor & outdoor swimming pool and many other. If you are family trip, got the kids, they have hello kitty room, very cute. If you just want relax your mind in Jeju, i think Lotte Jeju is a good choice. They have a night volcano show buffet, a little bit expensive, the food are fair and not many choice such as seafood.
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Palatial Hotel with Great View”
My girlfriends and I stayed at the Lotte Jeju Hotel for a "girls weekend" in Jeju and had an absolutely lovely time. Our room had super comfortable beds, a great view, and was within walking distance to a beach where there was a private beach lounge. The only downsides I can think of is that there isn't much to do around the hotel aside from a few (very delicious) restaurants and the beach. If you're looking for a happening bar scene, this isn't the right place to go. However, if you're just looking for a relaxing time in a luxurious hotel, the Lotte Jeju Hotel is perfect!
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Luxurious hotel in beautiful location”
We arrived in Jungmun and was greeted by the huge complex that was the Lotte Jeju and had high expectations straight away, and the interior and the room did not disappoint at all. We were given a free upgrade to an enormous suite that came with a spacious balcony (albeit facing the car park). The suite was luxurious and well-maintained, and the bathroom was so huge that you needed a good 7 or 8 steps to reach the WC from the twin vanity. The pool area was huge with windmills, zodiac sculptures and a nightly volcano fountain show, all seemed a bit tacky, but not overly so. The location was fantastic being in the center of Jungmun with the teddy bear museum, Ripley's, restaurants and a private beach just stone's throw away.
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Fabulous hotel ”
had a great stay at lotte jeju hotel. its a truly fabulous hotel. took the airport limo bus (#600) from jeju airport (per person) to hotel. approx 50mins. my mum & i were attended promptly on arrival. quick check-in,lovely big room(nice decor)& helpful concierge staff. convenience store (711) is less than 05mins walk. there's a dunkin doughnut & a restaurant (cant remember whether its chinese or korean- sorry)nearby. had our meals at an italian restaurant at the hotel. expensive but it was good & the staff were attentive. duty free shop is located on the 6th floor & if you are an lv fan, there's a boutique on the ground floor. you can get a tax refund from your purchase. will definitely return to this hotel
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Lovely hotel with hot swimming pool”
We stayed here for 3 nights around Easter time, and were really pleased with the hotel. The hotel design is very over the top, but, its a bit like Vegas, tacky but done well. The rooms are comfortable, luxurious and clean, but not the best we have seen for a 5 star resort. The hotel is huge and the gardens are beautiful. The swimming pool (over 30 degrees) and 3 Jacuzzis (almost 40 degrees) were amazing, was so nice to swim up until midnight in the lit pool when the weather was so cold and rainy outside. The sauna by the pool was fantastic too, and they lend you fluffy bathrobes to dash between the changing rooms and pool area, everything was very well thought out. We spent most days out exploring Jeju island, then evenings relaxing in the hotel and in the pool. The food in the Korean restaurant was lovely, we went for the tasting menu and there was so much food, all cooked to perfection, lovely local ingredients and flavours, really enjoyable. Great having the bakery in the lobby, nice to be able to take snacks for a day trip. The staff were friendly and helpful and all trained very well. But we had one negative experience. We asked the hotel to book us an English driver for the day, and the driver was appalling. He drove erratically, had no seat belts in the car,y and his English was so poor that we felt ripped off paying more for an 'English' guide! He asked us to pay for his lunch (even though it was supposed to be included in the day rate). Then drove slowly and swerved all over the place, meaning we had to pay an extra hour to cover the sights that we had planned. We were surprised that the hotel recommended this driver. At the end of the day, we mentioned to the hotel, and they dismissed it so we went to talk to concierge who apologised. We were not after an apology, but really wanted them to remove this driver from their list so that other guests do not have the same negative experience.
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