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Excellent 8.6
Based on 542 reviews

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About this property

Description

This extravagant luxury hotel, situated centrally in Cheju, is one of the most renowned hotels in Korea. Guests will enjoy a location that is only 50 minutes from the international airport and is within close proximity to a myriad of historic, cultural, and tourist attractions. The hotel boasts ultra-opulent guestrooms that are adorned with beautiful designer furnishings and accented by modern amenities. The decorative scheme is a combination of Korean arts and crafts with the ambience of a South African safari. The on-site dining venue boasts uninhibited views of the South China Sea and serves a comprehensive array of international and local dishes in a trendy atmosphere. Business travelers will enjoy the luxury of having the largest convention center in Cheju located on-site. The Lotte Hotel Jeju is the perfect property for guests who want ornately decorated rooms, a full set of on-site facilities, and a fascinating seaside ambience.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-13 year(s) Must use an extra bed
  • Guests over 13 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 30. Km
Distance to Airport: 40. Km
Internet Usage Fee: 0 KRW
Number of Floors: 12
Number of Rooms : 500
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2000
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Verified traveler reviews

Filter by traveler type
Excellent



based on 542 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 7.8
  • Food/Dining 8.0
Sort by
Victor from Singapore
Business traveler
Superior Mountain View
Stayed 2 nights in July 2016
This is a fantastic family hotel, great for kids, the pool open until very late at night.
As a business traveler, it is about an hour to reach the city center by taxi and there is not much restaurants in the area other than the neighboring hotels.
Reviewed July 05, 2016
Fangwu from China
Family with young children
Superior Mountain View
Stayed 2 nights in June 2016
good hotel
We take a taxi to the hotel from the airport, it costs us about 30000W. The room is big and clean, but the bed is small. They offer us a baby bed which is big enough for our son who is two years old. The hotel has four or five canteens, i think the one in the first floor is the best. The swimming pool is good and clean with warm water. Although the hotel has a private beach, I think it is a little bit far away from the main building. It costs you about twenty mins walking to the beach.
Reviewed July 01, 2016
Chuei from Singapore
Family with young children
Ondol Room-Korean Traditional Style room
Stayed 2 nights in June 2016
Super stay and we will be back
My only regret I should have stayed another day
Reviewed June 22, 2016
Sak from South Korea
Couple
Superior Mountain View
Stayed 1 night in March 2016
Nice hotel but not the best I've been to
Hotel was very nice, but it seemed a little old. Definitely a great place to stay
Reviewed March 12, 2016
Ricky from Singapore
Business traveler
Deluxe Lake View
Stayed 1 night in August 2015
Paying for name rather than quality
Established brand, large compounds and ample parking
It's a famous hotel in Jeju but perhaps needs a facelift.
Reviewed January 05, 2016
Yih from Singapore
Couple
Superior Mountain View
Stayed 3 nights in December 2015
Best hotel in Jeju
Spacious, Value for money, Activities
The room is huge and spacious. Very good value for money for it's location just off Jungmun Beach. The hotel has some interesting activities by the Events team. My Hallasan hike was cancelled at the last minute due to snow storm. However, the Events team promptly replaced it with tangerine farm visit which was very interesting also. However, the hotel in-room menu is very limited and restaurants are expensive. Fortunately, there are a few nice options in town within walking distance.
Reviewed December 24, 2015
Marcus from Singapore
Family with young children
Superior Mountain View
Stayed 3 nights in November 2015
Big, children friendly and Nice Pool
Big, children friendly and Nice Pool
Great, Excellent. Love the hotel
Reviewed November 30, 2015
Ke from China
Family with young children
Superior Mountain View
Stayed 2 nights in September 2015
Top 3 best hotel used in my life
Good facilities, good food, good room
My stay in this hotel is amazing, spacious room, clean bath tub, good shower room, free bottle of water, beautiful backyard links to the seashore. Everything is good. While, the breakfast and food are very expensive.
Reviewed October 09, 2015
Mohammed from Saudi Arabia
Family with young children
Deluxe Lake View
Stayed 5 nights in March 2015
A place to feel better
accommodations, staff, food
Great staff, nice pools, nice restaurants As a whole, this place is awesome
Reviewed August 21, 2015
Stella from Indonesia
Family with older children
Superior Mountain View
Stayed 1 night in January 2015
Great
Room, location, and good food
Reviewed July 24, 2015

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