Lotte Hotel Jeju
Lotte Hotel Jeju
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"Staff friendly a lot of activity"

Yeo

|

January 5, 2018

Deluxe Lake View - Bed Lotte Hotel Jeju
Deluxe Lake View - Bed
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Interior view Lotte Hotel Jeju
Interior view
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Swimming pool [outdoor] Lotte Hotel Jeju
Swimming pool [outdoor]
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Swimming pool [outdoor] Lotte Hotel Jeju
Swimming pool [outdoor]
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See map Lotte Hotel Jeju
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Excellent
Location
8.9
See all 64 photos Lotte Hotel Jeju
See all 64 photos
Removed from saved list
Excellent
From 871 reviewsSee what guests said
8.7
/
10
Exceptional service
9.1
Recommended by 96% of guests
Value for money8.0
Distance to city center30. Km
Location rating8.9
Nearest airportJeju International Airport (CJU)
Distance to airport29.7 km
  • Airport transfer

  • 350 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.0
Excellent
Room comfort & quality
Hello Kitty Room - Non-Smoking
Hello Kitty Room - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Hello Kitty Themed Room
Hello Kitty Themed Room
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Premier Family Suite with Ocean View
Premier Family Suite with Ocean View
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
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Deluxe Lake View
Deluxe Lake View
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 single beds or 1 double b...
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Deluxe - Family Package
Deluxe - Family Package
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 single bed and 1 double b...
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Deluxe Family Ocean
Deluxe Family Ocean
...
  • Room size: 40 m²/431 ft²
  • Partial sea view
  • 1 single bed and 1 double b...
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Special Deluxe
Special Deluxe
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 single beds or 1 double b...
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Deluxe Family Twin Room
Deluxe Family Twin Room
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 single bed and 1 double b...
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Special Offer
Special Offer
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 single beds or 1 double b...
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Deluxe Family Room with Partial Sea View
Deluxe Family Room with Partial Sea View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
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More about Lotte Hotel Jeju

More about Lotte Hotel Jeju

"Great place for family, kids would definitely love the pool."

Lanny

|

May 15, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great location, kids had a ball at the pool and beach."

John

|

June 27, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From November 1, 2018 to April 30, 2019, Korean restaurant "Mugunghwa" and Japanese restaurant "Momoyama" will not be available due to new restaurant construction.

Real reviews from real guests

Agoda Reviews (871)Booking.com Reviews (1136)
8.7
/
10
Cleanliness9.0
Facilities9.0
Location8.9
Room comfort and quality9.0
Service9.1
Value for money8.0
Provided by verified guests of Agoda
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Showing 715 verified guest comments
12345
10.0
Exceptional
Bandy from United States
Family with young children
Mountain View Room
Stayed 2 nights in October 2018
This hotel is awesome!!!! ”
Get the pool view
Reviewed October 18, 2018
10.0
Exceptional
Yeo from Singapore
Family with teens
Stayed 3 nights in March 2018
Sweet Memories ”
We will never forget the beautiful view from our cosy room and will definitely go again with my lover.
Reviewed July 12, 2018
8.0
Excellent
CASSANDRA from Malaysia
Couple
Hello Kitty Room - Non-Smoking
Stayed 1 night in May 2018
KITTY LADIES ROOM”
Thank you for the effort! There is several misunderstanding: I called several times and email to Lotte Jeju regarding enquiry about Hello Kitty Room, unfortunately such 5 stars hotel didn't have reply service. Lotte Jeju didn't reply any email and call back at all. But once we communicated in person. , Lotte Jeju making their best effort to do some recovery. Thank you! Hello Kitty Ladies Room really so adorably cute! But a bit pricey,. The room are big. 3-4 girls shouldn't be a problem of space. The hotel full of facilities. English and Mandarin speaking staffs are plenty. Communication wouldn't be a problem. Restaurants, amenities shops, Lotte Duty Free, Teddy Bear Museum, Ripley Museum ... are just walking distances. But to town will be a 45 minutes journey. Just like back to airport. Beware! Always checking the cab in Jeju are they on their meter. And counter check with hotel concierge staff how much the cab fares. Cause cab driver don't speak English at all.
Reviewed June 06, 2018
8.4
Excellent
Alwie from Indonesia
Couple
Stayed 2 nights in April 2018
Air conditioner is not working properly”
I stay there for two nights, it was an amazing experience to stay in the best hotel in jeju, but unfortunately i found that the air conditioner is not working , and i need to wake up in the very morning because its very hot. The staff came to our room to repair it, and its all done. But in the afternoon, after we go out and came back to the hotel, the air conditioner is not working again When i called the staff, they said that there’s problem for all air conditioner in all room. But a few minutes after that, it’s all done.. over all, it’s a nice hotel in jeju, and i would to stay there in another chance.. there’s a directly way to the jungmun beach,the pool and the whirl pool is amazing too.. i love to stay there.
Reviewed April 10, 2018
8.8
Excellent
SEULGI from South Korea
Family with young children
Stayed 1 night in March 2018
좋았어요”
전반적으로 좋았어요 서비스도 만족했어요~
Reviewed April 02, 2018
8.4
Excellent
minju from South Korea
Family with teens
Stayed 2 nights in February 2018
Good place”
nice service
Reviewed February 16, 2018
7.6
Very good
Patrick from Canada
Solo traveler
Stayed 1 night in October 2017
Great place, but wouldn't recommend it”
Lotte Hotel Jeju is a great property... a beautiful property, but I wouldn't recommend it. The rooms are nice but are kind of dated. There were many facilities at the hotel, some were free and of course some you had to pay for - it just seems to me for almost $700 per night, ALL hotel facilities would be available. Also, for $700 breakfast was NOT included - when I asked for a breakfast voucher for me and my mother, I was told that was impossible. Even a manager told me it was not in her power to give a breakfast voucher. Arrived in the room, not enough towels, no face towels at all and no shampoo, soap, body wash, etc. After calling to reception they bought it up.... but I think for such a pricey place, small things like that should NOT be missed.
Reviewed January 12, 2018
9.2
Exceptional
Yeo from Malaysia
Family with teens
Deluxe Ocean Terrace
Stayed 3 nights in December 2017
Nice and good, good scenary hotel ”
staff friendly a lot of activity
Reviewed January 05, 2018
8.8
Excellent
OLIVE from Philippines
Couple
Superior Mountain View
Stayed 2 nights in October 2017
relaxation at its best”
yay: the hotel is huge with a lot of facilities | they have their own duty free and louis vuitton store | scenic view (artificial windmills) at the back of the hotel | close to jungmun beach and teddy bear museum | 3 restaurants to choose from for breakfast (korean, japanese or italian) | spacious and clean room (with molton brown toiletries) | restaurants outside and walking distance from the hotel | accessible by airport limousine nay: it was quite hard to go around the island because transporatation is mostly limited to bus and taxi
Reviewed November 04, 2017
6.8
Good
Jim from Malaysia
Couple
Deluxe Ocean Terrace
Stayed 3 nights in October 2017
NIce Hotel, nice staff but dated room”
Overall, it was a pleasant stay. Staff at the concierge, Ms. Violet Kwang was very helpful when I had a bit of problem with my car and couldn't speak the language. She managed to sort out the issues for me.
Reviewed October 22, 2017
10.0
Exceptional
sumayah from Thailand
Couple
Superior Mountain View
Stayed 1 night in June 2017
Absolutely magical!”
The rooms, the windmills, the view, the staff, cleanliness, duty free, food, everything was absolutely splendid! Its pricey so my husband and I only stayed there for a night, but we loved it so much that we wished we had booked at least two nights there.
Reviewed July 11, 2017
8.4
Excellent
John from Australia
Family with young children
Deluxe Family Double
Stayed 5 nights in June 2017
Good for kids”
Great location, kids had a ball at the pool and beach. Some nice local food options nearby which is good coz the hotel is very expensive for dining in house. Big room, comfy beds. All in all a good family holiday location.
Reviewed June 27, 2017
8.0
Excellent
MELVINE from Indonesia
Couple
Deluxe Family Twin Room
Stayed 2 nights in June 2017
worthied”
worthied
Reviewed June 24, 2017
9.2
Exceptional
Lanny from Indonesia
Couple
Superior Mountain View
Stayed 2 nights in May 2017
great facility, great location”
Walking distance to many eating places & attractions. Even the hotel itself provides many facilities guests can enjoy. Great place for family, kids would definitely love the pool. Staffs were friendly & helpful. The room was big. I definitely recommend this hotel for your stay in Jeju.
Reviewed May 15, 2017
8.4
Excellent
Dave from Indonesia
Family with young children
Superior Mountain View
Stayed 2 nights in April 2017
nice hotel ”
staffs are very attentive and helfpul, facilities is good or can say complete , if you are not planning to rent a car in jeju , obviously this hotel is good choice , esp with kids , foods are awesome ! for sure will comeback here
Reviewed April 24, 2017
9.6
Exceptional
Ka from Hong Kong
Couple
Stayed 2 nights in April 2017
Nice restaurant”
Near attraction points, great choices of breakfast restaurants
Reviewed April 18, 2017
9.6
Exceptional
Ka from Hong Kong
Family with young children
Hello Kitty Themed Room
Stayed 2 nights in April 2017
very lovely breakfast, swimming pool and kitty themed room”
I've booked hello kitty themed room for my kid, everything was beautiful and nice, also the heated swimming pool with the laser show @8:30 was great too! My package included breakfast, amazing three restaurants available for me to choose at the morning !! The price is high , but worth it. ( Lots of parking space, good attractions nearby )
Reviewed April 10, 2017
6.0
JOCELYN from Philippines
Couple
Superior Mountain View
Stayed 1 night in March 2017
Waste of money”
I always do unbiased, true to the bone reviews. I was totally disappointed with this hotel. For a very expensive hotel, I never expected that the room and the hotel itself is very old. The room smells like dead rat because of the defective sewage system. The carpet was awfully old and dirty. The bed is very hard for American standards. I just wasted my money staying here. Pls save yourself heaps of disappointment and book somewhere else!
Reviewed April 02, 2017
6.0
Ai from Singapore
Family with teens
Superior Mountain View
Stayed 1 night in December 2016
Relaxing in Resort but too expensive”
Overall, nice and relaxing in resort style. We spent Christmas Eve there. Good they have 3 singers to entertain adults and children in the swimming pool. Love the concept of cafe/pub inside the windmill. But i dont like the idea of having to pay 10,000Won for sauna. having to pay so much for the room, sauna should be at no cost like all hotels. :-(
Reviewed December 26, 2016
8.8
Excellent
Maureen from Singapore
Group
Superior Family Twin Room
Stayed 2 nights in November 2016
Group travel”
Nice warm pool during winter
Reviewed December 05, 2016
12345
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