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Lotte Hotel Seoul
Lotte Hotel Seoul
Lotte Hotel Seoul
Lotte Hotel Seoul
Lotte Hotel Seoul
Lotte Hotel Seoul
Lotte Hotel Seoul
Removed from saved list

8.8

Excellent

6,150 reviews

6,150 reviews

Housekeeping56
Shops43
Breakfast8

An enjoyable experience

Emy
- Mar 25, 2021
Highly rated by guests – 92% would recommend
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Myeong-Dong Walking Street 260 m
Namdaemun Market 730 m
Bukchon Hanok Village 1.6 km
Gyeongbokgung Palace 1.6 km
N Seoul Tower 1.7 km
Changdeokgung Palace Complex 1.9 km
National Museum of Korea 4.6 km
Lotte World 12.0 km
Nearby landmarks
Embassy of Guatemala 20 m
Grevin Museum 90 m
Lotte Duty Free 100 m
O'Kim's 120 m
Sogong Underground Shopping mall 130 m
Hwangudan Altar 140 m
Lotte Cinema 160 m
Lotte Department Store Main 180 m
Euljiro 1(il)-ga Subway Station 190 m
Myeongdong Street Market 250 m
Free Wi-Fi

Lotte Hotel Seoul

(1 Sogong-dong) 30 Eulji-ro, Jung-gu, Myeong-dong, Seoul, South Korea, 4533 - See map
Attention

This property is in high demand!

7 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 80 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Seoul

  • Free Wi-Fi in all rooms!

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Seoul are being booked every minute!
Value for money8.2
Location rating9.5
Nearest airportGimpo Airport (GMP)
Distance to airport15.9 km

Rooms available at Lotte Hotel Seoul

Excellent
Room comfort & quality

8.7

Club Deluxe Double Room - Main Tower
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Junior Suite - Main Tower
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive Premier Twin Room - Le Salon Access
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Grand Deluxe Double Room - Le Salon Access
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room - Main Tower
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Superior Twin Room - Main Tower
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Grand Deluxe Twin Room - Le Salon Access
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Premier Double Room - Le Salon Access
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Junior Suite Double Room - Le Salon Access
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Junior Suite Twin Room - Le Salon Access
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lotte Hotel Seoul?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lotte Hotel Seoul?

Lotte Hotel Seoul is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lotte Hotel Seoul also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lotte Hotel Seoul has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Lotte Hotel Seoul?

Start your mornings right, with the continental and buffet breakfast options offered at Lotte Hotel Seoul. There's an additional charge of 59300 KRW for adults and 33900 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lotte Hotel Seoul?

Lotte Hotel Seoul features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Lotte Hotel Seoul?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Seoul.

Can business events be hosted at Lotte Hotel Seoul?

On-site venues and convenient event services make Lotte Hotel Seoul an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate up to 22 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Lotte Hotel Seoul?

Lotte Hotel Seoul does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Lotte Hotel Seoul?

The closest train, metro, or bus station to Lotte Hotel Seoul is Lotte Hotel bus stop (Airport bus), 70 m away.

What restaurants are nearby Lotte Hotel Seoul?

Restaurants including La Seine, Seoul, Momoyama and Pierre Gagnaire Seoul are popular in Lotte Hotel Seoul’s neighborhood which is known as Myeong-dong.

What popular shopping places are close to Lotte Hotel Seoul?

Shopping options in Lotte Hotel Seoul’s Myeong-dong neighborhood include Myeong-Dong Walking Street, Lotte Department Store Main and Lotte Duty Free.

What are popular attractions near Lotte Hotel Seoul?

Lotte Hotel Seoul’s location in the Myeong-dong neighborhood makes it close to famous attractions including Namsan Park, Myeong-dong Cathedral and Deoksugung.

What popular natural sightseeing spots are close to Lotte Hotel Seoul?

Lotte Hotel Seoul’s nearby natural sights include Namsan Mountain and Namsan Walking Trail located in the same Myeong-dong area.

Show more questions
See map

Explore the neighborhood

What people love about Lotte Hotel Seoul

  • 10

    Exceptional

    "An enjoyable experience"

    Emy

    |

    March 25, 2021

  • 10

    Exceptional

    "Nice food court"

    Hong

    |

    March 15, 2021

  • 10

    Exceptional

    "The concierge helps me with my day to day business needs with emails, printing and general advice and also provide help with Financial Services inquires Ive had..."

    Moussa

    |

    November 19, 2020

Property ranking|Compared to 2,847 Seoul properties
See all rankings
Location score
9.5/10
Room comfort score
8.7/10
Room size
43 sqm.
Cleanliness score
9/10
Better than
97
%
of Seoul properties
Better than
97
%
of Seoul properties
Bigger than
97
%
of Seoul properties
Better than
96
%
of Seoul properties
Overall rating:

8.8

Excellent
6,150 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.5
Read all reviews >
What travelers say they love:
I WOULD highly recommend staying here as you will never be d...
Moussa from Australia
Solo traveler
More about Lotte Hotel Seoul

More about Lotte Hotel Seoul

This luxurious business class hotel, situated on Sogong Dong Jung, is one of the most prominent hotels in Korea. Guests will enjoy a location that is within close proximity to the Incheon International Airport as well as a myriad of government buildings, business areas, and major tourist destinations. Sightseeing is made easy by nearby public transportation venues, so guests can enjoy landmarks ranging from ornate palaces to scared temples. The hotel is decorated in an ultra modern way that is remarkably attractive and creates a restive atmosphere. The on-site restaurants, of which there are 16, offer a distinctive compilation of fine cuisine with soft sounds and scenic vistas of the Inwang and Bookhan Mountains. Lotte Hotel Seoul is the ideal luxury property for discerning travelers who crave the best in location as well as on-site facilities.

Show less
Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

96 mentions

Food & Dining

33 mentions

Breakfast

24 mentions

Internet

18 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

La Seine

  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

Toh Lim

  • Cuisine: Chinese
  • Menu: Buffet

Momoyama

  • Cuisine: Japanese
  • Menu: Buffet

Mugunghwa

  • Cuisine: Korean
  • Menu: Buffet
Location
(1 Sogong-dong) 30 Eulji-ro, Jung-gu, Myeong-dong, Seoul, South Korea, 4533
Exceptional
Location

9.5

Airports

  • Gimpo Airport (GMP)
    15.9 km
  • Seoul Incheon International Airport (ICN)
    48.5 km

Public transportation

  • Euljiro 1(il)-ga Subway Station
    190 m

Hospital or clinic

  • Coco Pharmacy
    290 m

Shopping

  • Myeong-Dong Walking Street
    260 m

Convenience store

  • CU
    130 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Myeong-Dong Walking Street
    260 m
  • Namdaemun Market
    730 m
  • Bukchon Hanok Village
    1.6 km
  • Gyeongbokgung Palace
    1.6 km
  • N Seoul Tower
    1.7 km
  • Changdeokgung Palace Complex
    1.9 km
  • National Museum of Korea
    4.6 km
  • Lotte World
    12.0 km

Nearby landmarks

  • Embassy of Guatemala
    20 m
  • Grevin Museum
    90 m
  • Lotte Duty Free
    100 m
  • O'Kim's
    120 m
  • Sogong Underground Shopping mall
    130 m
  • Hwangudan Altar
    140 m
  • Lotte Cinema
    160 m
  • Lotte Department Store Main
    180 m
  • Euljiro 1(il)-ga Subway Station
    190 m
  • Myeongdong Street Market
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children below 13 years old are not allowed on the Club floor.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee180000 KRW
  • Travel time to airport (minutes)100

Extras

  • Breakfast charge (unless included in room price)59300 KRW
  • Daily Internet/Wi-Fi fee0 KRW

The property

  • Number of bars/lounges6
  • Number of floors38
  • Number of restaurants3
  • Number of rooms 737
  • Room voltage120
  • Year property opened1979
Property announcements

The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month.

The wrong bedding configuration is currently displayed in some room types. Please contact the property for more details.

Breakfast venues may change depending on the situation.

There will be limited operation times of happy hour at Le Salon Lounge on every Saturday:
-05:30 PM to 07:30 PM
- 08:00 PM to 10:00 PM
The property services subject to change without any notice.

Club Lounge at Main Tower is temporarily accessible with children until March 31, 2022 (it may incur a surcharge). Please note that dates and services subject to change.

Notice on Facilities (swimming pool, fitness center, sauna, etc.) : "Vaccine Pass" system available from 15 November, 2021.
Under 18 years old : exclusion from application
19 years and older : can have access to the facilities 15 days after getting the second dose (vaccine)
- Unvaccinate : have to present the COVID-19 test result, taken within 48 hours
- vaccine exemption : have to present the certificate

Reviews of Lotte Hotel Seoul from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location9.5
Room comfort and quality8.7
Service9.0
Value for money8.2
High score for Seoul
Rating
9+ Exceptional (1,151)
8-9 Excellent (665)
7-8 Very Good (462)
6-7 Good (122)
<6 Below Expectation (117)
Time of the year
Mar - May (562)
Jun - Aug (629)
Sep - Nov (636)
Dec - Feb (690)
Don't miss out!Properties in Seoul are being booked every minute!
All guests (4,296)
All room types
All languages

Show reviews that mention 

Showing 2,517 verified guest comments
12345
10.0
Exceptional
Melissa from Australia
Family with young children
Deluxe Twin Room - Main Tower
Stayed 3 nights in November 2018

Our kids loved this hotel”

The staff were lovely and the location was perfect for us. The concierge and hotel staff helped with directions and taxis, which made getting around easy. The room service food was delicious, housekeeping were helpful and friendly, and I enjoyed morning coffees from Delica. It was a short walk to Myeong-dong, which had great street food and things to buy (the best tips were from Marie Kawaii's 15 things to do in Myeong-dong video on Youtube), and we liked the Lotte department store next door. My husband and I both found the hotel wi-fi to be super-quick and we would stay here for future business trips. We may just find two kids who now love Seoul stowing away in our luggage!

Reviewed November 05, 2018

See room deals

9.6
Exceptional
Kim from Singapore
Couple
Superior Double Room - Main Tower
Stayed 3 nights in September 2016

My vote of Best hotel Seoul downtown”

I think this hotel should be one of the best hotels in downtown Seoul. The service is fantastic and so are the rooms and facility. Access to the subway is about 100 steps away either near the hotel Lobby or via Lotte Dept Store which is also linked to the hotel. We had a surprised upgrade of a deluxe room in the new wing and our 3 night stay was fantastic. Shopping at Myeong Dong is 5 mins walk offering fantastic food and huge variety of shops. The airport bus is also located just outside the hotel, we booked the hotel car and the service at the airport provided as part of the service on check in services is superb. Kudos to Lotte World. I will be back.

Reviewed September 28, 2016

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9.7
Exceptional
MAN from Macau SAR, China
Couple
Stayed 3 nights in January 2015

Excellence Customer Sevice hotel in Myeong-Dong”

Excellence customer sevice, good location, big and clean room.

Lotte Seoul Hotel is located opposite of Myeong-Dong shopping street. Their staffs provide excellence customer service which is out of my expectation. Every staffs can speak good English even bell service. Once I approached front desk there are a few people to service me. Their room is bigger that other hotel in Myeong-Dong. I like their toilet which is big and clean.

Reviewed January 29, 2015

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9.0
Exceptional
Juan from Philippines
Family with teens
Deluxe Double Room - Main Tower
Stayed 3 nights in December 2013

Great stay with friendly and attentive staff !”

near shopping. Near restaurants. Good food court at the basement.

Overall, we had a great Christmas vacation stay at Lotte Hotel. The rooms were great and the staff were very friendly. Although room rate is quite expensive including restaurants inside the hotel. The free shuttle going to Lotte world was also very helpful for us. Although coming back from Lotte World to Lotte Seoul Hotel, we were not able to make use of the shuttle bus as they said it cannot travel as it was too traffic and there was demonstration going on. Nevertheless, we were helped and ushered by a very friendly staff at Lotte Hotel in Lotte World. His name is HAN SIN YOUNG and he took time out to show us the way to the Subway station. He did not leave us until we were able to get to the subway station. He was very accomodating and we would like to commend him. He is a great help to the hotel and a great employee. We thank him for this most especially that my nephew is on a wheelchair and he made sure that we can get back to our hotel safely.

Reviewed December 31, 2013

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8.8
Excellent
Vivien from United States
Family with young children
Deluxe Double Room - Main Tower
Stayed 12 nights in July 2018

Great location”

The location of this hotel is awesome... attached to lotte department store and short walk to city hall and Myeong dong... the rooms are older and dated (we had a deluxe room which is slightly larger) with 1 king bed.... breakfast buffet is fantastic and reasonable priced... however the other hotel up charges are ridiculous (65,000W for room service bibimbap? If u walk to the food court in the basement lotte department store you can get it for 5000W), oj in their waterfall cafe was 17,000W, and laundry was 14,000W per shirt.. just be sure to avoid these up charged rackets and you’ll be fine..::

Reviewed August 15, 2018

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8.7
Excellent
Suksiri from Thailand
Couple
Superior Double Room - Main Tower
Stayed 3 nights in February 2011

Great location but somewhat small room”

Location

staying in lotte was the best thing considering the 0 degree weather in seoul. the hotel is directly connected to lotte mall with lots of food and shopping options. just across the street through an underpass is buzzing myeong dong--another hip/ teen shopping district with lots of cafes and restaurants as well. the hotel room, however, was a bit small. kudos to the hotel for using good quality l'occitane products though. service was prompt and good too.

Reviewed March 10, 2011

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9.3
Exceptional
TOMMY from Singapore
Couple
Deluxe Double Room - Main Tower
Stayed 5 nights in May 2012

Fantastic Location with Warm service”

Location,Staff,Coziness

Amazingly huge hotel,probably one of the largest im Seoul, train is just under the hotel, connected with lotte shopping Mall Andnwhat i like the most is next to Myeong Dong shopping district and mins walking away to Nandaemun Taxi fares from Airport to here is around 60,000 Won ! Definitely will come back to the hotel Tks Agoda !

Reviewed May 25, 2012

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9.0
Exceptional
Andrea from United States
Family with teens
Superior Double Room - Main Tower
Stayed 3 nights in November 2012

Great Location! Beautiful Room!”

Wifi, comfortable rooms, close to the Myeongdong area

The Lotte Seoul Hotel was a luxurious hotel in the heart of Seoul. The rooms were small, but typical of Asia. They were beautifully decorated. The hotel was in walking distance of many attractions, and it was no problem to leave the hotel and find a cafe to eat at. We also were able to have hotel pick-up for our tours that we took in Seoul. My only complaint would be the hotel restaurant and bar prices. On a cold and rainy day, we decided to stay in the hotel. We ate at the Italian cafe. A glass of wine was 26,000 won (that was the cheapest option). Bottles of wine were from $200 - thousands of dollars. A cup of soup was 18,000 won. There were no cheaper options in the hotel. Luckily, you are not confined to the hotel normally and there are many, many great restaurants in the area, and there's always a 7-11 near-by where you can buy some wine or beer. I do recommend!!!!

Reviewed November 16, 2012

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10.0
Exceptional
Sio from Macau SAR, China
Family with young children
MAIN SUPERIOR TWIN - Room Only
Stayed 4 nights in December 2018

Great location, good English skill for all staffs!”

The hotel front desk got one of the best English speakers in Korea, and they are both professional, friendly and helpful. Firstly, the location is one of the best in Seoul, airport shuttle bus 6701 drop off location (start and end) here. Also, as we planned to surf snowboard at VivaldiPark Ski Resort, our shuttle bus also start and end in front of Lotte Hotel Seoul too. From the hotel lobby is connected to MTR station and shopping areas of MYUNG DONG.

Reviewed December 27, 2018

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9.3
Exceptional
Cathryn from Philippines
Family with young children
Stayed 5 nights in April 2015

Great Service and Great Location”

Location, Service, Hotel Room

We had a great stay at Lotte Seoul. The staff were all very nice and efficient. They were all well trained. Lotte Seoul is connected to the Lotte Department store which has a food court and supermarket at the basement. The top floors are dedicated to Duty Free shops (very crowded!). The hotel is conveniently located near Lotte Young mall and the Myeongdong Area. Easy access to great restaurants and cafes. It also has free shuttle rides to Itaewon, Garosugil, Lotte World Hotel. My only problem was that I could not find a toy shop in the area (even in the department store!). My son wanted to buy some Pororo toys. We ended up buying the toys at Lotte Mart in Jamsil.

Reviewed May 05, 2015

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8.3
Excellent
WL from Singapore
Couple
Superior Double Room - Main Tower
Stayed 5 nights in November 2012

Convenient location but room is a tad too small”

Linked to the Lotte Department store, English speaking staff

Apart from the room being too small to house our luggages n stuff (after much shopping), it is next to Myeong-dong a great shopping area with pushcarts stalls at night and a walking distance (stroll about 30 mins) to Namdaemun (shopping of whoelsale or local goods) & Insadong (Cultural area with museums). Worthwhile stay and taxi fee to Doongdaemun (clothes retail MEGA area) is only about 4000 to 5000 won. It is also easy for cab driver to bring us back to the hotel as it is a popular hotel which will minimise any searching/ misunderstanding. The TV channels in the hotel is quite extensive so we did watch some Korean movies/Variety shows and English re-runs in the room. As Myeong-dong area is just across the street, breakfast is easy as there is McDonalds, KFC,Coffee Bean Tea Leaf, and for lunch/dinner... TGIFridays, Outback Steakhouse....and many coffee joints, Starbucks, eateries in the day and the local Korean dishes can be found over there with some opened until mid-night. Paris Baguette bakery-cum-cafe opens from morning till midnight as well, so night snacks is of no problem at all. As I travelled in Dec,the weather is cold and wonderful. Any purchases in a shop above 30,000won, do ask for tax refund form. Wonderful Seoul deserves repeat visits!!

Reviewed December 08, 2012

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8.3
Excellent
Amabellee from Philippines
Group
Superior Double Room - Main Tower
Stayed 2 nights in October 2012

A Good Hotel at Seoul's City Center”

Location, room amenities, considerate check-in staff, complimentary fruits and wine

stayed at this hotel from oct 21-23. i agree with previous reviews that the room given to me is quite small compared to other hotels with the same star level and nightly rates. however, i must say that the amenities in the room are complete and very nice. the bed and pillows and comforters are very comfortable. the push button remote control for the lights, temp, clock alarm is very innovative. the location of the hotel is very strategic since it is connected to a very big mall (lotte mall), to the duty free shop, it is very close to a subway station and most of all, it is a few steps away from myeongdong shopping area. there are a number of tourist spots that can also be accessed from the hotel. since the weather is very nice at this time in seoul, it is okay to walk from lotte to nandaemun, city hall, myeongdong cathedral. the hotel staff are also very courteous and approachable. we also arrived early morning and the check-in crew was very considerate to let us check in at 11am despite the official check-in time is actually at 2pm. their concierge service is also very helpful in giving us directions to the places that we wanted to go to, showing us in the map our route, very accurate in providing taxi fare rates and very knowledgeable with regards schedules of some tourist spots (example, they told us that gyeokbokgong palace is closed during tuesdays, so it saved us time going there). on our second night, we highly appreciate that coming from a shopping activity, we returned to our room to find that they left a bottle of wine and some fruits as compliments. the hotel is also clean despite many people coming in and out of the hotel during our stay since there was a convention. also, the hotel was gracious enough to lend umbrellas to all guests one morning when it rained. i would say that i highly recommend this hotel and i would definitely choose it again when i go back to seoul. despite the relatively high cost, you actually get very good value for your mo

Reviewed October 30, 2012

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10.0
Exceptional
Lynn from Singapore
Family with young children
MAIN SUPERIOR TWIN - Room Only
Stayed 4 nights in October 2018

Impeccable service and hospitality. Great location ”

Second time staying at Lotte Hotel Seoul. The rooms are relatively spacious and location is great. The hotel is linked by underground pass to the Eujilro-1 ga Train Station (green line) and also a 5 minute walk to City Hall Train Station (blue line). The main Myeongdong street is just 5 minutes away by foot. But what sets the hotel apart is the service. This time I travelled alone with my 12 year old. She fell sick suddenly and the hotel staff offered us great help in searching for a nearby clinic on a Saturday. And as we are not conversant in Korean, a Front Service staff actually walked us to the clinic and acted as a translator throughout. We would have been so lost without their help. The concierge team is also very helpful with directions to various places we wanted to visit and with restaurant bookings. We will definitely stay in this hotel again.

Reviewed October 09, 2018

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9.0
Exceptional
Ziyi from China
Couple
Club Deluxe Double Room - Main Tower
Stayed 3 nights in August 2012

Great Location”

next to subway, good afternoon tea/cocktail service

I booked a room on club floor for my parents while they were staying in Seoul. They were very satisfied about the location since it's just across to Myeong-dong and next to Lotte Mall. The afternoon tea and cocktail service are absolutely a plus. The only problem was that no one from front desk can speak Chinese. That surprised me a little bit.

Reviewed August 16, 2012

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9.6
Exceptional
Yee from Hong Kong SAR, China
Group
Triple - 2 Single Beds + 1 Extra Bed
Stayed 1 night in January 2020

Exceptional”

Room is smaller than some hotels I stayed in Seoul. The location is exceptionally good. Shopping and good restaurants in Myeongdong are all within walking distance. Lotte hypermart is just downstairs. The bus stop for airport shuttle is just right at the door step of the hotel. Room is very dim and comes with see through bathroom. You can lower the blinds from outside the bathroom. If you have little kids who like to peek, might be the kind of room design you will want to avoid. Room is considered very expensive compared to other hotels in Seoul. But for the price, you can expect excellent service from the staff.

Reviewed February 06, 2020

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9.3
Exceptional
Tsz from Hong Kong SAR, China
Solo traveler
Superior Double Room - Main Tower
Stayed 2 nights in July 2012

excellent location, good room and service”

location is perfect and the room is top-notch

the hotel is at the best location, attached to the lotte department store, just across the road from Myeong Dong the room and facilities are top-notch and service is excellent absolutely my first choice hotel in Seoul

Reviewed August 01, 2012

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8.3
Excellent
Wilson from United States
Couple
Superior Double Room - Main Tower
Stayed 5 nights in December 2012

Nice stay”

Renovated, clean, convenient access to Duty Free, Department stores and short cut to Myeong Dong

I think this is the best hotel in the area, though not as strategically located as Ibis or Royal hotel. You can pass through Lotte Dept. and Young store to get to Myeong dong. When it is winter time, this may be an issue when you want to stay in Myeong Dong past the mall closing time. We enjoyed our stay. The main wing is newer and renovated compared to the new wing, but the room sizes are smaller. I'm glad we stayed at the main wing. Raina at the concierge was especially helpful. Recommended a bunch of good restaurants to us and speaks very fluent english. Breakfast Buffet is overpriced, in my opinion. Housekeeping and bell service were also very efficient. Would stay here again.

Reviewed January 03, 2013

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8.7
Excellent
Amari from Japan
Family with teens
Deluxe Double Room - Main Tower
Stayed 3 nights in August 2011

Upgraded Again”

Always the best!

We have enjoyed our stay at Lotte Hotel Seoul for years now and now that they are familiar with us, they always upgrade us to a suite. It's great that we get the extra space/service for the same price. The staff are always ready to help us with a smile. However, the hotel used to be connected to their department store, which was soo nice with easy access, but they are now going under some rennovations, and I'm not sure I like how it's turning out. They should have just kept it the way it was. Right now, the Food Court is completely gone and their market space is about 1/3 of what is used to be. Not as much fun. But the HOTEL is excellent as ever!!! Oh and we stayed for 3 nights and 4 days but we realized that they dont really clean the room during our stay....and we left them a tip every day (about 10 bucks!).

Reviewed August 28, 2011

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10.0
Exceptional
Emirhadi from Indonesia
Couple
Superior Double Room - Main Tower
Stayed 2 nights in July 2012

Best hotel with best location”

Best hotel considering to value for money

i have been to seoul several times. but the best hotel with the best location is lotte hotel. friendly welcoming when check in, best facilities and comfort room, best view to seoul tower, several attraction near hotel like: palace, city hall, seoul station, namdaemun market, duty free, malls and department stores, easy public transport (subway, bus, taxi and train). two thumb up for lotte hotel !!!

Reviewed July 15, 2012

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10.0
Exceptional
Ngai from Hong Kong SAR, China
Family with teens
Club Deluxe Double Room - Main Tower
Stayed 4 nights in July 2012

good location”

Just opposite Myeong Dong

Very good location, just next to Lotte department store and opposite of Myeong dong. Hotel's staff very nice and helpful, hotel room very clean and tidy. "New wing" is not as new as the main building, it is a little bit misleading..... Most of the hotel facilities were located at main building, so i suggest to book the main building if possible.

Reviewed October 23, 2012

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