Excellent 8.6
Based on 1587 reviews

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About this property


This luxurious business class hotel, situated on Sogong Dong Jung, is one of the most prominent hotels in Korea. Guests will enjoy a location that is within close proximity to the Incheon International Airport as well as a myriad of government buildings, business areas, and major tourist destinations. Sightseeing is made easy by nearby public transportation venues, so guests can enjoy landmarks ranging from ornate palaces to scared temples. The hotel is decorated in an ultra modern way that is remarkably attractive and creates a restive atmosphere. The on-site restaurants, of which there are 16, offer a distinctive compilation of fine cuisine with soft sounds and scenic vistas of the Inwang and Bookhan Mountains. Lotte Hotel Seoul is the ideal luxury property for discerning travelers who crave the best in location as well as on-site facilities.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Korean
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Please note that children below 14 years old are not allowed on the Club floor.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 60. Km
Internet Usage Fee: 0 KRW
Number of Bars: 6
Number of Floors: 38
Number of Restaurants: 10
Number of Rooms : 1120
Room Voltage: 120
Time to Airport (Minutes): 100
Year Hotel Built: 1979
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Verified traveler reviews

Filter by traveler type

based on 1587 reviews
  • Cleanliness 8.9
  • Facilities 8.5
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 7.9
  • Food/Dining 7.9
Sort by

Thamrongrat from Thailand
Business traveler
Club Deluxe Double Room - Main Wing
Stayed 2 nights in September 2016
Reviewed September 29, 2016

Kim from Singapore
Superior Double Room - Main Wing
Stayed 3 nights in September 2016
My vote of Best hotel Seoul downtown
I think this hotel should be one of the best hotels in downtown Seoul. The service is fantastic and so are the rooms and facility. Access to the subway is about 100 steps away either near the hotel Lobby or via Lotte Dept Store which is also linked to the hotel. We had a surprised upgrade of a deluxe room in the new wing and our 3 night stay was fantastic. Shopping at Myeong Dong is 5 mins walk offering fantastic food and huge variety of shops. The airport bus is also located just outside the hotel, we booked the hotel car and the service at the airport provided as part of the service on check in services is superb. Kudos to Lotte World. I will be back.
Reviewed September 28, 2016

You from Singapore
Business traveler
Superior Twin Room - Main Wing
Stayed 4 nights in May 2016
Perfect location
Staff were friendly and helpful. Located right next to the famous shopping district of Myeongdong and near famous sightseeing locations like Gyeongbukgong, Namsan Tower, etc. Room was a little small but it is clean and full of amenities. Highly recommended.
Reviewed September 28, 2016

Ching from Hong Kong
Superior Double Room - Main Wing
Stayed 5 nights in September 2016
Bell boy is handsome
Reviewed September 23, 2016

Jesus from Spain
Superior Double Room - Main Wing
Stayed 1 night in September 2016
Wonderful stay
Nice hotel to stay in. Good location and wonderful services (swimming pool, sauna, gym.....)
Reviewed September 21, 2016

CHEUNG from Hong Kong
Family with teens
Triple - 2 Single Beds + 1 Extra Bed
Stayed 4 nights in September 2016
Fair stay for shopping
If you main purpose of going to Seoul is for shopping Lotte is not a bad choice. However, rooms in the main wing are rather old and small. Therefore spend a bit more to stay in the new wing. The staff is on the whole very courteous.
Reviewed September 20, 2016

CHEUNG from Hong Kong
Family with teens
Superior Double Room - Main Wing
Stayed 4 nights in September 2016
a bit disappointed
This was my 2nd stay in Lotte. This time I was staying in the main wing. The rooms are small with very old furnishing. My room actually had a bad odor. I reported this to the staff but no attention was given. My suggestion is that stay with the new wing even it is a bit more expensive.
Reviewed September 20, 2016

Carol from Hong Kong
Superior Double Room - Main Wing
Stayed 3 nights in September 2016
Terrible staff
Their staff raised her voice and refused to apologize when they could not deliver their service.
Reviewed September 19, 2016

Yoojin from South Korea
Solo traveler
Superior Double Room - Main Wing
Stayed 1 night in September 2016
Little mundane
All gold around Bar and restaurant is weak Only lotte department is nearby
Reviewed September 18, 2016

yong from South Korea
Business traveler
Deluxe Twin Room - New Wing
Stayed 2 nights in September 2016
The excellent location.
The best hotel for business purpose and shopping.
Reviewed September 12, 2016


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