Lotte Hotel Seoul
Lotte Hotel Seoul
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"Very convenient and close to everywhere!"

Wendy

|

April 15, 2018

Guestroom Lotte Hotel Seoul
Guestroom
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Lobby Lotte Hotel Seoul
Lobby
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Swimming pool Lotte Hotel Seoul
Swimming pool
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Swimming pool Lotte Hotel Seoul
Swimming pool
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See map Lotte Hotel Seoul
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Exceptional
Location
9.4
See all 54 photos Lotte Hotel Seoul
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Lotte Hotel Seoul

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2851 reviewsSee what guests said
8.7
/
10
Excellent service
8.9
Recommended by 93% of guests
Value for money8.0
Location rating9.4
Nearest airportGimpo Airport (GMP)
Distance to airport15.8 km
  • 160 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Seoul

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 26 times since yesterday | 26 travelers are looking at this property right now
Executive Premier Room with King Bed
Executive Premier Room with King Bed
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Executive Grand Deluxe Room with Double Bed
Executive Grand Deluxe Room with Double Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Executive Premier Room with Twin Bed
Executive Premier Room with Twin Bed
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 single beds
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Executive Grand Deluxe Room with Twin Bed
Executive Grand Deluxe Room with Twin Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Executive Junior Suite with King Bed
Executive Junior Suite with King Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Executive Deluxe Suite with Twin Bed
Executive Deluxe Suite with Twin Bed
...
  • Room size: 76 m²/818 ft²
  • City view
  • 2 single beds
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Executive Deluxe Suite with King Bed
Executive Deluxe Suite with King Bed
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Junior Suite with Twin Bed
Executive Junior Suite with Twin Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
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Executive Premier Double Room
Executive Premier Double Room
...
  • Room size: 57 m²/614 ft²
  • Shower and bathtub
  • 1 super king bed
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Run Of House - Room Type Not guaranteed
Run Of House - Room Type Not guaranteed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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What people love about the property

  • "Convenient hotel, staffs are friendly and is clean."

    Kah Y.

    |

    January 13, 2018

  • "Concierge staff was helpful and friendly."

    Ting

    |

    January 2, 2018

  • "Nice location, good service"

    Man L.

    |

    December 28, 2017

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More about Lotte Hotel Seoul

More about Lotte Hotel Seoul

"Excellent staff service."

Jovita

|

January 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Korean cuisine
Korean cuisine
Art de Chef CenterMark Hotel
870 m Korean
HaetSsal SutBbul Gogalbi Zzukumi
2.2 km Korean
Nene Chicken Ewha Womans University
3.6 km Korean
American cuisine
American cuisine
Busan Galmaegi
420 m American, Asian, Korean
T.G.I. Friday's Myeongdong Migliore
580 m American, Fusion, Steakhouse
Busan Bogjip
1.0 km American
Asian cuisine
Asian cuisine
Mugunghwa
50 m Asian, Korean
Sushi Cho
100 m Asian, Japanese, Sushi
Sheoble
140 m Asian, Korean

What they offer

"Staff was helpful and very polite."

Ankush

|

March 15, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2851)Booking.com Reviews (2115)
8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.4
Room comfort and quality8.7
Service8.9
Value for money8.0
Provided by verified guests of Agoda
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All guests (2851)
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Showing 2031 verified guest comments
12345
9.6
Exceptional
Hong from Singapore
Couple
Deluxe Double Room - Main Wing
Stayed 6 nights in October 2018
Lotte Hotel Seoul”
Excellent location, everything was good and expected for a 5 star hotel.
Reviewed November 16, 2018
9.2
Exceptional
Lindsay from United Kingdom
Couple
Club Superior Double Room
Stayed 2 nights in November 2018
Ruined weekend stay”
Have stayed many times using a club room at the Lotte hotel and really enjoyed my stay, it is difficult to find anything wrong at this hotel but when leaving this time I was treated by the doorman worse than a second class citizen which really ruined my weekend and my opinion of the staff, it seems if you dont have at least a Mercedes S class waiting to pick you up you are not worthy of respect or courtesy.
Reviewed November 11, 2018
6.4
Good
FAZLINA from Malaysia
Group
Superior Double Room - Main Wing
Stayed 4 nights in November 2018
Perfect location, great facilities, front desk gives preferential treatment to selected guests”
Location is perfect, near to mall, subway line is just in front of the hotel, easy access via public transport. Room provides excellent facilities. Swimming pool & sauna is great. My experience was staff lacking hospitality when dealing with us. No tour maps were made freely available in the lobby, we had to ask from the concierge and only given 1 copy for a group. My credit card was used for deposit, but instead of pre-authorization the card was charged immediately. I informed the front desk staff of this but was brushed off with a smirk. 4 days later when I wanted to check out, the front desk staff tried to cancel the deposit but of course he couldn't as transaction was already completed. He said he will try to refund but it will take 3-4 weeks. I requested for some documentation as reference but was only given a scrap of paper with some scribbles on it. I noticed differential treatment given to others. Staff need to treat each guest equally and not have preferential treatment.
Reviewed November 10, 2018
8.8
Excellent
safaa from United Arab Emirates
Family with young children
Superior Twin Room - Main Wing
Stayed 8 nights in November 2018
Excellent hotel”
The location of the hotel is amazing and connected to a department store and a subway station. The staff is super friendly and helpful. I booked a superior twin room and it was still small compared to the value.
Reviewed November 10, 2018
10.0
Exceptional
Melissa from Australia
Family with young children
Deluxe Twin Room - Main Wing
Stayed 3 nights in November 2018
Our kids loved this hotel”
The staff were lovely and the location was perfect for us. The concierge and hotel staff helped with directions and taxis, which made getting around easy. The room service food was delicious, housekeeping were helpful and friendly, and I enjoyed morning coffees from Delica. It was a short walk to Myeong-dong, which had great street food and things to buy (the best tips were from Marie Kawaii's 15 things to do in Myeong-dong video on Youtube), and we liked the Lotte department store next door. My husband and I both found the hotel wi-fi to be super-quick and we would stay here for future business trips. We may just find two kids who now love Seoul stowing away in our luggage!
Reviewed November 05, 2018
10.0
Exceptional
jiraroch from Thailand
Couple
Superior Twin Room - Main Wing
Stayed 3 nights in November 2018
Exceptional”
Perfect vibe and transportation
Reviewed November 05, 2018
9.6
Exceptional
Jia from Singapore
Group
Triple - 2 Single Beds + 1 Extra Bed
Stayed 3 nights in November 2018
Exceptional”
Everything was good. Just that room size abit small for 3 pax (superior room). Hotel facilities and amenities all are good quality standards. Staff are everywhere to assist you. Nothing to complain except price paid for the room is slightly steep. I will be back again.
Reviewed November 04, 2018
10.0
Exceptional
Rosa from Philippines
Family with teens
Run Of House - Room Type Not guaranteed
Stayed 3 nights in October 2018
Great Location and excellent concierge!”
Great Location and excellent concierge!
Reviewed October 30, 2018
10.0
Exceptional
UTSUGI from Japan
Group
Triple - 2 Single Beds + 1 Extra Bed
Stayed 2 nights in October 2018
Exceptional”
I very often visited in Korea however It was the first time to stay at the Lotte Hotel Seoul. All staff is very friendly and nice besides they speak English and Japanese. the location is very convenient to access anywhere.
Reviewed October 30, 2018
10.0
Exceptional
eileen from Philippines
Family with young children
Triple - 2 Single Beds + 1 Extra Bed
Stayed 4 nights in March 2018
highly recommended”
best in location, big rooms, easy access to transport, great staff... what more can you ask for ?
Reviewed October 29, 2018
9.6
Exceptional
Ginz from Malaysia
Couple
Superior Double Room - Main Wing
Stayed 4 nights in October 2018
Bad ending”
Everything was good from first walk in and the entire stay. But after we checked out when we want to take our luggage from the storage, the male captain no longer serve us like when we first check in, he asked us to go collect our luggage ourself by pointing us a direction. But fortunately, when we took out our luggages, a female receptionist saw us and came to assist us, and help us book a cab with the requirement we need such as stop at gate (Malaysia Airlines) and pay by card. Very sharp and intelligent girl, unlike the captain man who just stood there.
Reviewed October 26, 2018
8.0
Excellent
Dennis from Singapore
Business traveler
Superior Double Room - Main Wing
Stayed 5 nights in October 2018
sales”
convenient and service is good
Reviewed October 25, 2018
10.0
Exceptional
Laura from United States
Group
Deluxe Double Room - Main Wing
Stayed 3 nights in October 2018
Beautifully appointed rooms and great location ”
Located 5 minutes walking distance to Myeung-dong shopping district, so many choices to eat and shop. Concierge services were very professional, accommodating, friendly and English speaking. Rooms were large and well furnished, even had a Toto toilet. When some additional bottled water and bath supplies were requested, Housekeeping delivered within 5 minutes. Would definitely stay here again.
Reviewed October 19, 2018
8.0
Excellent
Gordon from Hong Kong
Couple
Deluxe Double Room - Main Wing
Stayed 4 nights in September 2018
5 star hotel at reasonable price”
I have stayed in this hotel a few times and the services are always consistently high.
Reviewed October 12, 2018
10.0
Exceptional
Teresa from Singapore
Business traveler
Club Superior Double Room
Stayed 2 nights in October 2018
Nice Room”
Nice room with nice staff
Reviewed October 10, 2018
7.6
Very good
Justina from Singapore
Couple
Club Deluxe Double Room - Main Wing
Stayed 4 nights in September 2018
Perfect location”
Strategic location for shopping, comfortable stay
Reviewed October 09, 2018
10.0
Exceptional
Lynn from Singapore
Family with young children
Superior Twin Room - Main Wing
Stayed 4 nights in October 2018
Impeccable service and hospitality. Great location ”
Second time staying at Lotte Hotel Seoul. The rooms are relatively spacious and location is great. The hotel is linked by underground pass to the Eujilro-1 ga Train Station (green line) and also a 5 minute walk to City Hall Train Station (blue line). The main Myeongdong street is just 5 minutes away by foot. But what sets the hotel apart is the service. This time I travelled alone with my 12 year old. She fell sick suddenly and the hotel staff offered us great help in searching for a nearby clinic on a Saturday. And as we are not conversant in Korean, a Front Service staff actually walked us to the clinic and acted as a translator throughout. We would have been so lost without their help. The concierge team is also very helpful with directions to various places we wanted to visit and with restaurant bookings. We will definitely stay in this hotel again.
Reviewed October 09, 2018
10.0
Exceptional
Michael from Philippines
Group
Deluxe Twin Room - Main Wing
Stayed 4 nights in September 2018
Great hotel, great location! ”
Lotte hotel was perfect for our girlfriends weekend out! Subway station at the basement, near the shopping streets in myeongdong, excellent concierge and so easy to get a taxi! We would def stay here again (more than another hotel we used to stay at across the street!). Room sizes are big and service is top notch!
Reviewed October 04, 2018
10.0
Exceptional
Jee from South Korea
Solo traveler
Deluxe Twin Room - Main Wing
Stayed 1 night in September 2018
Great hotel to stay”
I stayed 1 night with my kids. All things are best ever. Perfect location at famous place nearby such as Myeondong street. Staffs are all very nice and always smile. Strongly recommend to stay!!
Reviewed September 29, 2018
10.0
Exceptional
Shun from Hong Kong
Family with teens
Deluxe Double Room - Main Wing
Stayed 2 nights in September 2018
good and value for money”
The hotel is located on to the Lotte Department Store and duty free shop. It is close to Myeong-dong shopping area.
Reviewed September 28, 2018
12345
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