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8.7
Excellent
4,065 reviews
4,065 reviews
"Amazingly clean and big rooms, well maintained gym, steam and sauna as well as pools."
"Hotel was clean and convenient for meetings."
"Easy check in, great room, amazingly helpful staff and ideal location."
"Location in the city is very close"
"The hotel itself is large, stylish and has a pool, large gym, spa, restaurants, and an executive lounge"
8.7
Excellent
Location rating score
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Lotte Hotel Saigon
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
100% of on-site staff have received part of their total vaccination shots for COVID-19.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
18 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 0.35 km |
Location rating | 8.7 |
Nearest airport | Tan Son Nhat International Airport (SGN) |
Distance to airport | 6.9 km |
What time is check-in and check-out at Lotte Hotel Saigon?
Check-in is from 01:30 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Lotte Hotel Saigon?
Lotte Hotel Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1527500 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lotte Hotel Saigon also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lotte Hotel Saigon has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Lotte Hotel Saigon?
Wake up to a great buffet breakfast at Lotte Hotel Saigon. There's an additional charge of 540000 VND for adults and 280000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Lotte Hotel Saigon?
Lotte Hotel Saigon features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in buffet during opening hours. Light meal like desserts is served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Lotte Hotel Saigon?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Saigon.
Can business events be hosted at Lotte Hotel Saigon?
On-site venues and convenient event services make Lotte Hotel Saigon an ideal choice for hosting meetings. The 5 venues can accommodate up to 450 people. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.
What is the smoking policy at Lotte Hotel Saigon?
Lotte Hotel Saigon does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Lotte Hotel Saigon?
Restaurants including Ngon Restaurant, Pho Quynh and Cuc Gach Quan are popular in Lotte Hotel Saigon’s neighborhood which is known as District 1.
What popular shopping places are close to Lotte Hotel Saigon?
Shopping options in Lotte Hotel Saigon’s District 1 neighborhood include Ben Thanh Market, Benthanh Street Food Market and Vincom Center.
What are popular attractions near Lotte Hotel Saigon?
Lotte Hotel Saigon’s location in the District 1 neighborhood makes it close to famous attractions including Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.
What popular natural sightseeing spots are close to Lotte Hotel Saigon?
Lotte Hotel Saigon’s nearby natural sights include Can Gio Mangrove Biosphere Reserve and TransOcean located in the same District 1 area.
10
"Amazingly clean and big rooms, well maintained gym, steam and sauna as well as pools."
Vanh
|
March 28, 2023
10
"Hotel was clean and convenient for meetings."
Kanush
|
March 3, 2023
9.6
"Easy check in, great room, amazingly helpful staff and ideal location."
Karan
|
March 6, 2023
Lotte Hotel Saigon
Lotte Hotel Saigon is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Lotte Hotel Saigon, with its exceptional location right in the city center.
Lotte Hotel Saigon provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Ho Chi Minh City.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Lotte Hotel Saigon. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Lotte Hotel Saigon. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Lotte Hotel Saigon lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon, solarium, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Lotte Hotel Saigon. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Ho Chi Minh City during your stay at the hotel. Experience local culture through architecture at Central Post Office located 980 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.1 km away.
Reasons to stay here
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Ho Chi Minh City.
8.7
Breakfast
126 mentions
Swimming Pool
74 mentions
Housekeeping
57 mentions
Food & Dining
41 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great value for money, the lobby and food are impressive.”
Always loved the food here! Staff are very helpful, super nice and very professional. Nice swimming pool and comfortable changing room although I didn’t use it this time, but have in the past. I wouldn’t complain on anything, but just a suggestion, perhaps blanket can be a little thinner/lighter? It was very hot to be under the blanket without cranking the aircon down to less than 20 degrees, which I felt a bit guilty to waste electricity. Also I’d like to have a bit more control over the water faucet in the shower. I couldn’t get medium flow with higher temperature. The only way I could get the temperature I wanted was maximum flow. Again, I felt guilty to waste so much water so I had to rush through shower rather than enjoying it to use less water. Room service menu was bit expensive for my comfort. Just those things, otherwise perfect!
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Dear My-Hong, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for sharing with us your great comments and recommendation and we are very glad to know that you had a truly amazing time staying here with us. Moreover, we are more than delightful to know that you’re pleased with our hotel. We also transferred your message to our entire staffs. They were very proud and deeply appreciated your message. Once again, thank you so much for giving us one more chance to show everyone about the service at LOTTE HOTEL SAIGON. We do hope to warmly welcome you with other great experiences on your next visit. Sincerely Yours, Chris Lee Executive Assistant Manager
Im so touched!! Best service-minded hotel”
The day I booked to stay at Lotte hotel, my cellphone has been stolen by a stranger outside of the Lotte hotel. ( it was on the street near the Park Hyatt Hotel intersection.) It was an awful experience for me, but the staff’s hospitality was so good and I STRONGLY RECOMMEND this hotel because they fully understood my feelings and tried to help me a lot.: 1. They calmed me with hot tea. 2. Helped me to block all credit cards. (For overseas card as well) Even though that stolen thing is not related to the hotel directly, they treated me so well as they felt so sorry for having me unlucky experience on the weekend. I am personally so appreciative of ‘Jake, Bella, Iris, Luna, Christina’. Besides, due to covid-19, the hotel serves the breakfast to my room like room service, it is so convenient! And Delicious!!
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Exceptional service and lovely hotel”
Traveling with a 1 year old, this hotel is so accommodating. They had prepared a high chair every morning for our breakfast and brought us what our 1 year old was eating. Staff is amazing, rooms are clean, breakfast is delicious with a lot of variety, location is great (city and river entrances saves you time depending on where you go). Highly recommend!
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Dear Anna, Warmest greetings from LOTTE Legend Hotel Saigon. Thank you for sharing with us your great comments and recommendation and we are very glad to know that you and your family had a truly amazing time staying here with us. Moreover, we are more than delightful to know that you’re completely pleased with our staff services, rooms, location, restaurant and entire environment. We also transferred your message to our entire staffs. They were very proud and deeply appreciated your message. Once again, thank you so much for giving us one more chance to show everyone about the service at LOTTE Legend Hotel Saigon. We do hope to warmly welcome you with other great experiences on your next visit. Sincerely Yours, Chris Lee Director of Sales and Marketing
Great staycation for my family”
The connecting river-view rooms is perfect for my family, thanks to kind support of Ms Mia (My). We had a great time together over the holidays. The Crystal Jade restaurant offers good dimsum that you need not to go out. Staff service is perfect from Ms My to all. Highly recommend this hotel for your rest in Saigon!
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Dear Nhi, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues - Ms. Mia, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
Great location with nice restaurants.”
Though inner curtains were little bit unclean.. Clean room, nice facility, great river view. I had enjoyed staying. I was planning to have buffet unfortunately it was on construction. We had dinner at japanese restaurant.
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Dear Sungtae, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Highly Recommended”
To anyone who wants to explore HCM, I highly eecommend that you stay at Lotte Legend. The location is great and they have a really nice room with a majestic view of Saigon’s river. Wifi is fast. All the staffs are helpful and approachable. Buffet food really tastes exceptional. 👍👍
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Dear John, Warmest greetings from LOTTE LEGEND HOTEL SAIGON. Thank you for sharing with us your great comments and we are very glad to know that you had an amazing time staying here with us. Moreover, we are more than delightful to know that you’re completely pleased with our service, our amenities and our buffet. Once again, thank you so much for giving us one more chance to show everyone about the service at LOTTE LEGEND HOTEL SAIGON and for recommending us. We look forward to welcoming you back next time you visit Ho Chi Minh City. Best Regards, Chris Lee Director of Sales & Marketing
Great location”
Clean room with good size. A bit old hotel but did not mind so much. Clean and good maintenance. Food options are great. Good selections of restaurants. Tried spa which was awesome. Highly recommend this place.
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Dear Ji, Thank you for sharing with us your wonderful comments and we are very glad to know that you were satisfied with your stay at LOTTE LEGEND HOTEL SAIGON. It was a great pleasure to read your overall positive post regarding our room, our food and spa service. Once again, thank you for recommending LOTTE LEGEND HOTEL SAIGON to everyone. We count ourselves extremely lucky to have clients like you. We look forward to warmly welcoming you back real soon. Sincerely Yours, Chris Lee Director of Sales and Marketing
Excellent for business stay”
The hotel is right at the center of Saigon city, so very convenient to access to the CBD, shopping malls and restaurants around. Quiet, good facilities and friendly staff. Got free upgrade and arrangement for late checkout so I was happy with this flexibility.
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Dear TRAN, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo
More than enough”
We felt more comfortable and prestigious stay only for one night with not only luxurious furnitures, but also kindness of all staffs including wide selection of high quality breakfast.
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Dear Sohn, Warmest greetings from LOTTE LEGEND HOTEL SAIGON. Thank you for sharing with us your wonderful comments and we are very glad to know that you had an amazing time staying here with us. Moreover, we are more than delightful to know that you’re completely pleased with our amenities, our service and our high quality breakast. Once again, thank you for choosing LOTTE LEGEND HOTEL SAIGON. We look forward to welcoming you back next time you visit Ho Chi Minh City. Best Regards, Chris Lee Director of Sales & Marketing
Exceptional”
One of the best hotels i stayed around the world, from the lobby, staffs, room, room service, buffet breakfast and restaurants. Early Check in was easy and no wait. Will definitely come back to Vietnam to this hotel! 👍🏻👍🏻👍🏻
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Dear vivian, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
Clean and comfortable”
All staff members are kind. Swimming pool staff was also very kind. Breakfast was excellent.
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Dear Hoyoung, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for sharing with us your great comments and recommendation and we are very glad to know that you truly satisfied with our services. We shared your compliment with our entire staffs who are always willing to support our guests. We do hope to warmly welcome you with other great experiences on your next visit. Sincerely Yours, Chris Lee Executive Assistant Manager
Exceptional”
Our 10th visit here, it's like going home, the staff always remember us and make us so very welcome, we would not dream of staying anywhere else in HCMC.
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Dear Derek, We are delighted to receive your comments and appreciation to our services. We are very pleased to know that you were satisfied with your stay every time you visit us. It is always very rewarding for our team to know that we have met your expectations. We count ourselves extremely lucky to have clients like you. Thank you for your support to Lotte Legend Hotel Saigon, and we look forward to welcoming you back soon. Sincerely Yours, Chris Lee Director of Sales and Marketing
Very nice 5 stars hotel”
the structure is beautiful and with a very nice staff! The hotel position is perfect: 3 minutes walking to the Opera House and on the river
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Dear Monica, Thank you for choosing to stay at Lotte Legend Hotel Saigon and for sharing your thoughts on Agoda. It was a great pleasure to read your overall positive post and we are delighted that you have enjoyed your stay with us and you found our hotel up to your expectations. We sincerely appreciate our guests feedback and consider it a great opportunity to see where we are meeting and exceeding their expectations. Finally, thank you for highlighting our strategic location and our services. We definitely look forward to welcoming you back to the Lotte Legend Hotel Saigon, the next time you decide to visit Ho Chi Minh City. Sincerely Yours, Chris Lee Director of Sales and Marketing
Perfect location for firework and Thu Thiem bridge”
+ Great location for firework and walking to the new Thu Thiem bridge. Bed is large. - Breakfast is not at 5 star standard.
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Dear Chi, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
We enjoyed a Lotte!”
The Deluxe room has this elegant feel to it. Bed was so comfy. But the best part was the heated toilet seat! Cleanliness is impeccable!
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Dear Dean, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on Agoda.com. It was a great pleasure to read your comment and we are delighted that you have satisfied with our room condition. We shared your compliments with our entire staffs who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Chris Lee Executive Assistant Manager
Exceptional”
Very courteous staff , good food .Room was very nice clean and good view of the river
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Dear achal, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
Good place to stay”
No idea the location is good but it's good view to see the river in my room,, I called Grab all the time if i need to go out so that is not matter for location.. staffs are all incredibly kind and clean and good breakfast, highly recommend!!
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Dear JANG, Thank you for sharing with us your wonderful comments and we are very glad to know that you were satisfied with your stay at LOTTE LEGEND HOTEL SAIGON. It was a great pleasure to read your overall positive post regarding our service, our breakfast and our room view. Once again, thank you for recommending LOTTE LEGEND HOTEL SAIGON to everyone. We count ourselves extremely lucky to have clients like you. We look forward to warmly welcoming you back real soon. Sincerely Yours, Chris Lee Director of Sales and Marketing
The best hotel ever”
The staff are amazing and helpful. Thomas was the best. The location is near everything. I would stay here again next trip.
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Dear Lai, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
Very Good Hotel”
This is very good hotel and location in downtown, staff are very friendly and kind, It is really good for staying at this hotel
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Dear TRAN, Warmest greetings from LOTTE Legend Hotel Saigon. Thank you for sharing with us your great comments and we are very glad to know that you had a truly amazing time staying here with us. Moreover, we are more than delightful to know that you’re completely pleased with our services and our strategic location. Once again, thank you for choosing to stay with us. We look forward to warmly welcoming you with another great experience on your next visit. Best Regards, Chris Lee Director of Sales & Marketing
5 star ”
I would definitely recommend this hotel to my friends 5 star hotel 5 star service, well worth up grading to executive floor service was exemplary so many staff to recommend but pushed thank you Nim.
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