2025
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Awarded as a top choice of Agoda travelers in 2025.

LOTTE HOTEL SAIGON

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2A-4A Ton Duc Thang Street, Saigon Ward, District 1, Ho Chi Minh City, Vietnam,

Highlights

Great View

The rooms were comfortable with a lovely view,
Great Swimming pool

My boy also enjoy the swimming pool so much.
Location

One of the best hotel to stay for my trip.
Great Breakfast

Breakfast buffet was amazing — very high end.
Rated highly by Business travelers

Perfect hotel to stay when on business

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Nestled along the Saigon River in District 1, LOTTE HOTEL SAIGON offers a serene retreat with the largest outdoor pool, lush gardens, and proximity to Nguyen Hue Walking Street. Ideal for two travelers seeking riverside charm and urban convenience. Situated in Ho Chi Minh City’s lively District 1, LOTTE HOTEL SAIGON offers two travelers easy access to trendy cafes, historic landmarks, and vibrant nightlife. Relax with a steam room, panoramic poolside views, or enjoy the on-site nightclub. Rooms feature free WiFi, air conditioning, and stunning city or river views for a rejuvenating stay. Nearby attractions like Ben Thanh Market and Benthanh Street Food Market provide exciting shopping and dining experiences. Discover comfort, convenience, and culture in one destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

30 travelers have booked today.

Cleanliness 9.3
Service 9.3
Facilities 9.1
Location 9.1

Based on 10,767 verified reviews

Cleanliness

9.3

Service

9.3

Facilities

9.1

Location

9.1

Value for money

8.9

Room comfort and qua...

8.6

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 356 places in walking distance!

Parking
FREE
Walkable places
Cage
120 m
Apocalypse Now
200 m
Bao Tang Ton Duc Thang
230 m
Thi sach street
240 m
Fronline Gallery
260 m
Popular landmarks
Saigon Opera House (Ho Chi Minh Municipal Theater)
470 m
A O Show - Lune Production
490 m
Ho Chi Minh Squares
740 m
Saigon Notre Dame Cathedral
860 m
Bitexco Financial Tower
860 m
Closest landmarks
Bãi Giữ Xe
130 m
Consulate of Australia
190 m
Infant Hospital 2
200 m
Vasco's Bar
260 m
Wild Horse Saloon
300 m

Good to know

Value for money8.9
Distance to city center0.35 km
Location rating9.1
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.9 km

Select your room

1/18

Deluxe Suite River View

74 m²/797 ft²
Max 3 adults
1 king bed

River view

1/18

Deluxe Suite City View

74 m²/797 ft²
Max 3 adults
1 king bed

No Windows view

1/18

Executive Twin City View

37 m²/398 ft²
Max 3 adults
2 single beds

City view

1/18

Executive Twin River View

37 m²/398 ft²
Max 3 adults
2 single beds

River view

1/18

Deluxe Twin Room with Riverview

37 m²/398 ft²
Max 3 adults
2 single beds

River view

1/18

Executive Twin City View

Max 2 adults
2 single beds

8.0

Excellent

Room comfort and quality

City view

1/18

EXECUTIVE TWIN RIVER VIEW

Max 2 adults
2 single beds

8.8

Excellent

Room comfort and quality

River view

1/18

Deluxe Twin River View

Max 2 adults
2 single beds

9.3

Exceptional

Room comfort and quality

River view

1/18

DELUXE SUITE KING RIVER VIEW

Max 2 adults
1 king bed

River view

1/18

Executive River View

37 m²/398 ft²
Max 3 adults

Frequently asked questions

Enjoy your holiday the greatest way possible with LOTTE HOTEL SAIGON's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

For your ease of travel around the city, LOTTE HOTEL SAIGON provides shuttle service right at your doorstep making it easy for you to get to places quickly.

LOTTE HOTEL SAIGON's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

LOTTE HOTEL SAIGON has a total of 17 floors.

Past business travelers that have stayed at this property have given LOTTE HOTEL SAIGON an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given LOTTE HOTEL SAIGON an average rating of 9.1. You can look up more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

LOTTE HOTEL SAIGON’s community is District 1 which includes popular restaurants such as Le Corto, 5ku Station, and Golden Elephant Restaurant.

Wake up to an incredible buffet breakfast at LOTTE HOTEL SAIGON. Visitors can enjoy breakfast offered with an additional charge of 630000 VND for adults and 315000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about LOTTE HOTEL SAIGON

More about LOTTE HOTEL SAIGON

Experience Luxury and Convenience at LOTTE HOTEL SAIGON

Located in the heart of Ho Chi Minh City, LOTTE HOTEL SAIGON offers a five-star experience that combines luxury and convenience. With its prime location just 0.35 km from the city center, this hotel is the perfect choice for both business and leisure travelers. The hotel's close proximity to the airport, only 25 minutes away, ensures a hassle-free journey for guests. LOTTE HOTEL SAIGON boasts a total of 283 elegantly designed rooms, providing a comfortable and stylish retreat for guests. Each room is thoughtfully furnished and equipped with modern amenities to meet the needs of discerning travelers. The hotel was built in 2001 and underwent a renovation in 2014, ensuring that guests enjoy the best of both classic and contemporary design. Check-in at LOTTE HOTEL SAIGON begins at 02:00 PM, allowing guests to settle in and start their stay with ease. The check-out time is until 12:00 PM, giving guests ample time to pack up and prepare for their departure. The hotel's efficient and friendly staff are always ready to assist guests, ensuring a smooth and pleasant check-in and check-out process. Families traveling with children will find LOTTE HOTEL SAIGON to be a welcoming destination. The hotel's child policy allows children between the ages of 5 to 11 to stay free of charge, making it an ideal choice for family vacations. The hotel also offers a range of amenities and services tailored to meet the needs of young guests, ensuring a memorable and enjoyable stay for the whole family. Experience the epitome of luxury and convenience at LOTTE HOTEL SAIGON. Whether you're visiting Ho Chi Minh City for business or leisure, this five-star hotel provides the perfect base for exploring the vibrant city and enjoying a comfortable stay. Book your stay at LOTTE HOTEL SAIGON and indulge in the finest hospitality Vietnam has to offer.

Unwind and Indulge in a World of Entertainment at LOTTE HOTEL SAIGON

LOTTE HOTEL SAIGON in Ho Chi Minh City offers an array of entertainment facilities that will make your stay truly unforgettable. Step into a world of luxury and relaxation as you explore the hotel's diverse options for entertainment and leisure. Indulge in some retail therapy at the shops located within the hotel premises, where you can find a variety of high-end brands and unique souvenirs to take back home. After a long day of exploring the city, unwind at the hotel's bar and enjoy a refreshing cocktail or a glass of wine in a stylish and sophisticated setting. For those seeking ultimate relaxation, the hotel boasts a salon, massage services, and a spa where you can pamper yourself with rejuvenating treatments. Immerse yourself in a state of tranquility as you make use of the sauna, steam room, and solarium facilities, which are designed to soothe your body and mind. If you're looking to connect with nature, take a stroll through the hotel's lush garden, where you can find a peaceful retreat amidst the bustling city. For a cozy and social atmosphere, head to the shared lounge/TV area, where you can relax, mingle with fellow guests, and catch up on your favorite shows. Additionally, the hotel also features a gift/souvenir shop, allowing you to conveniently purchase unique mementos to commemorate your stay at LOTTE HOTEL SAIGON. With its extensive range of entertainment facilities, LOTTE HOTEL SAIGON ensures that every guest's needs are met, making it the perfect choice for a memorable stay in Ho Chi Minh City.

Stay Active and Refreshed at LOTTE HOTEL SAIGON's Sports Facilities

LOTTE HOTEL SAIGON is a haven for sports enthusiasts, offering a wide range of top-notch sports facilities to keep you active and refreshed during your stay. Dive into the luxurious indoor pool, where you can swim laps or simply relax in the crystal-clear waters. For those who prefer to soak up the sun, the hotel also boasts a stunning outdoor pool surrounded by lush greenery, perfect for a refreshing dip on a hot day. If you're looking to maintain your fitness routine while traveling, LOTTE HOTEL SAIGON has you covered. Their state-of-the-art fitness center is equipped with the latest cardio and strength training equipment, ensuring you can get a full workout no matter your fitness level. Additionally, the hotel offers complimentary access to their free fitness center, so you can stay active without any extra cost. For those who love the great outdoors, LOTTE HOTEL SAIGON provides access to scenic hiking trails. Explore the surrounding nature and immerse yourself in the beauty of Vietnam's landscapes. After an invigorating hike, head over to the poolside bar, where you can enjoy a refreshing beverage while basking in the sun. Whether you're a fitness enthusiast or simply looking for a relaxing way to unwind, LOTTE HOTEL SAIGON's sports facilities are sure to exceed your expectations.

Convenience at Your Fingertips: LOTTE HOTEL SAIGON's Exceptional Facilities

LOTTE HOTEL SAIGON in Ho Chi Minh City is renowned for its exceptional convenience facilities, ensuring that guests have everything they need for a comfortable and hassle-free stay. With a wide range of services available 24/7, this hotel goes above and beyond to cater to the needs of its guests. One of the standout features of LOTTE HOTEL SAIGON is its 24-hour room service. Whether you're craving a late-night snack or a full meal, the hotel's dedicated team is always ready to deliver delicious dishes straight to your room. Additionally, the laundry service and dry cleaning options make it effortless to keep your wardrobe fresh and clean throughout your stay. For added peace of mind, LOTTE HOTEL SAIGON offers safety deposit boxes to securely store your valuables. The hotel's concierge is also available to assist with any requests or recommendations, ensuring that you make the most of your time in Ho Chi Minh City. With Wi-Fi available in both public areas and all rooms, staying connected is a breeze. Other convenient facilities at LOTTE HOTEL SAIGON include express check-in/check-out for a seamless arrival and departure process, luggage storage for those who want to explore the city without their bags, and a well-stocked convenience store for any last-minute essentials. With daily housekeeping, you can rest assured that your room will always be tidy and comfortable. Whether you're visiting for business or leisure, LOTTE HOTEL SAIGON's exceptional convenience facilities will exceed your expectations and enhance your stay in Ho Chi Minh City.

Convenient Transport Facilities at LOTTE HOTEL SAIGON

LOTTE HOTEL SAIGON offers a range of transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making the journey to and from the airport seamless and convenient. Additionally, guests can take advantage of the shuttle service, which operates at scheduled times, to explore the city's attractions or visit nearby shopping areas. For guests who prefer to drive, LOTTE HOTEL SAIGON offers valet parking and a spacious car park onsite. The car park is free of charge for hotel guests, providing peace of mind for those traveling with their own vehicles. Alternatively, the hotel also offers car hire services, allowing guests to explore the city at their own pace. To further enhance the guest experience, the hotel provides a taxi service for easy transportation around the city. For those looking to book tours or purchase tickets to attractions, LOTTE HOTEL SAIGON offers a ticket service, ensuring that guests can conveniently plan their itinerary. With its comprehensive range of transport facilities, LOTTE HOTEL SAIGON ensures that guests can travel with ease and make the most of their time in Ho Chi Minh City.

Luxurious Room Facilities at LOTTE HOTEL SAIGON

Indulge in the ultimate comfort and luxury at LOTTE HOTEL SAIGON, where every detail has been carefully designed to ensure a memorable stay. Each room is equipped with state-of-the-art amenities, including air conditioning to keep you cool and comfortable throughout your stay. Wrap yourself in the softness of the complimentary bathrobes provided, perfect for lounging after a long day of exploring the vibrant city of Ho Chi Minh. Stay up-to-date with the latest news and happenings with the daily newspaper delivered right to your room. Get ready for a night out with ease, thanks to the convenient hair dryer available in every room. Quench your thirst or enjoy a midnight snack from the well-stocked mini bar. And when you're ready to unwind, sit back and relax while watching your favorite shows on the satellite/cable TV. At LOTTE HOTEL SAIGON, your comfort and convenience are our top priorities.

Indulge in Culinary Delights at LOTTE HOTEL SAIGON

At LOTTE HOTEL SAIGON, guests can embark on a gastronomic journey like no other with an array of exceptional dining facilities. From the convenience of 24-hour room service to the vibrant atmosphere of the coffee shop, there is something to satisfy every craving. The hotel's restaurant offers a delightful menu of international and local cuisines, prepared by skilled chefs using only the finest ingredients. Whether you choose to dine in the elegant restaurant or enjoy a meal in the comfort of your room with room service, you can expect impeccable service and delectable flavors. Start your day off right with a sumptuous breakfast buffet, featuring a variety of dishes to suit all tastes. The daily housekeeping ensures that the dining areas are always clean and inviting, providing a pleasant ambiance for your dining experience.

Luxurious and Spacious Rooms at LOTTE HOTEL SAIGON

Experience the epitome of luxury and comfort at LOTTE HOTEL SAIGON, located in the heart of Ho Chi Minh City. With a wide range of room types to choose from, guests are guaranteed a memorable stay. From the Deluxe King City View and Deluxe King River View rooms, offering breathtaking views of the city skyline and Saigon River, to the Deluxe Twin City View and Deluxe Twin River View rooms, perfect for families or friends traveling together, LOTTE HOTEL SAIGON has something for everyone. Booking your stay at LOTTE HOTEL SAIGON through Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make your reservation in just a few clicks. Whether you're traveling for business or leisure, Agoda guarantees a seamless booking process, allowing you to focus on enjoying your stay at LOTTE HOTEL SAIGON.

Discover the Vibrant District 1 in Ho Chi Minh City

Welcome to the heart of Ho Chi Minh City, where the bustling District 1 awaits you. Known as the city's financial and commercial hub, this vibrant district is a melting pot of history, culture, and modernity. With its central location, District 1 is the perfect base for exploring all that Ho Chi Minh City has to offer. Immerse yourself in the rich history of the city with a visit to iconic landmarks such as the Notre-Dame Cathedral Basilica of Saigon and the Central Post Office, both stunning architectural masterpieces. Take a stroll along the famous Nguyen Hue Walking Street, a pedestrian-only boulevard lined with shops, cafes, and street performers, offering a lively atmosphere day and night. Food lovers will be in paradise in District 1, as it is home to a wide range of culinary delights. From street food stalls serving up delicious banh mi and pho, to upscale restaurants offering exquisite Vietnamese and international cuisine, there is something to satisfy every palate. Don't forget to explore the vibrant local markets, such as Ben Thanh Market, where you can indulge in fresh produce, local handicrafts, and souvenirs. After a day of exploring, retreat to the comfort of LOTTE HOTEL SAIGON, located in the heart of District 1. With its luxurious accommodations, world-class amenities, and impeccable service, this hotel offers the perfect oasis amidst the bustling city. Whether you're here for business or leisure, LOTTE HOTEL SAIGON is the ideal choice for an unforgettable stay in Ho Chi Minh City.

Convenient Transportation from Ho Chi Minh City Airports to LOTTE HOTEL SAIGON

Welcome to LOTTE HOTEL SAIGON, a luxurious and elegant hotel located in the heart of Ho Chi Minh City's District 1. Getting to our hotel from the nearby airports is quick and hassle-free, ensuring a smooth start to your stay in this vibrant city. If you are arriving at Tan Son Nhat International Airport, the most convenient option to reach LOTTE HOTEL SAIGON is by taxi. Taxis are readily available outside the airport terminals, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. Make sure to choose reputable taxi companies such as Vinasun or Mai Linh for a reliable and comfortable ride. Alternatively, if you prefer public transportation, you can take a bus from the airport to District 1. Bus number 109 operates between Tan Son Nhat International Airport and the city center, including stops near LOTTE HOTEL SAIGON. The bus runs from early morning until late at night, offering an affordable and convenient option for travelers. For those arriving at Long Thanh International Airport, which is currently under construction, the most convenient way to reach LOTTE HOTEL SAIGON is by booking a private transfer or taxi. The journey from Long Thanh International Airport to the hotel takes approximately 1 hour, depending on the traffic conditions. Whichever airport you arrive at, LOTTE HOTEL SAIGON is easily accessible, allowing you to start your visit to Ho Chi Minh City with ease and comfort. Our hotel offers a luxurious and sophisticated ambiance, with spacious rooms, exceptional dining options, and world-class amenities. Whether you are traveling for business or leisure, LOTTE HOTEL SAIGON is the perfect choice for a memorable stay in the heart of this bustling city.

Discover the Vibrant Surroundings of LOTTE HOTEL SAIGON

Located in the heart of Ho Chi Minh City, LOTTE HOTEL SAIGON offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you will find the Central Post Office, a magnificent colonial building that showcases stunning architecture. Explore its interior and admire the grandeur of its design while sending a postcard to your loved ones. For history enthusiasts, a visit to The Independence Palace is a must. This historical landmark played a significant role in Vietnam's history and offers a glimpse into the country's past. Marvel at the architecture and walk through the rooms where important decisions were made. Saigon Notre Dame Cathedral is another nearby attraction that should not be missed. Admire the intricate French Gothic architecture and step inside to witness the serene atmosphere of this religious site. For a panoramic view of the city, head to Bitexco Financial Tower. This towering skyscraper offers an observation deck where you can enjoy breathtaking views of Ho Chi Minh City's skyline. If you're a fan of the arts, make sure to catch a show at the Saigon Opera House (Ho Chi Minh Municipal Theater). This stunning building hosts a variety of performances, including ballets, concerts, and theatrical productions. Ho Chi Minh Squares, A O Show - Lune Production, Bui Vien Street, Notre Dame Square, and Golden Dragon Water Puppet Theater are also within close proximity, offering a range of entertainment options and cultural experiences. With its prime location, LOTTE HOTEL SAIGON provides the perfect base to explore these captivating landmarks and attractions, ensuring an unforgettable stay in Ho Chi Minh City.

A Vibrant Culinary Scene Just Steps Away

LOTTE HOTEL SAIGON is surrounded by an array of diverse and enticing dining options. For craft beer enthusiasts, Pasteur Street Brewing Company is a must-visit, offering a wide selection of locally brewed beers. For those craving authentic Vietnamese cuisine, Propaganda Vietnamese Bistro and Quan Nem Restaurant are perfect choices, serving up traditional dishes bursting with flavors. If you're in the mood for a cozy and charming dining experience, Cuc Gach Quan Restaurant and Den Long - Home Cooked Vietnamese Restaurant are highly recommended. For steak lovers, B3 Steakhouse & Craft Beer is the place to be, combining juicy cuts of meat with a great selection of craft beers. And for a taste of Japanese cuisine, Miyama - Modern Tokyo Restaurant Cafe is the go-to spot. Whether you're in the mood for classic Vietnamese pho or a refreshing poke bowl, Pho Quynh and Poke Saigon offer delicious options. With such a vibrant culinary scene right at your doorstep, you'll never run out of dining choices during your stay at LOTTE HOTEL SAIGON.

Shop 'til you drop in the heart of Ho Chi Minh City

Located in the bustling heart of Ho Chi Minh City, LOTTE HOTEL SAIGON is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Vincom Shopping Center, a modern mall offering a wide range of international and local brands. For those looking to immerse themselves in the city's vibrant art scene, Urban Gallery is just a short walk away, showcasing contemporary Vietnamese artworks. Bookworms will delight in a visit to Phuong Nam Bookshop, where you can browse through an extensive collection of books and literary treasures. Fashion enthusiasts can explore Sapa, a boutique store known for its unique and ethically sourced clothing and accessories. Ipa-nima and Ginkgo Concept Store are also nearby, offering trendy and eclectic fashion pieces. L'usine, a chic concept store and cafe, is perfect for a mid-shopping break, serving up delicious coffee and delectable pastries. Art lovers can visit The Sun Art Gallery, which features a diverse range of contemporary artworks. And for those in search of tailor-made clothing, Cao Vinh Tailors is just around the corner, renowned for their craftsmanship and attention to detail. With such a variety of shopping landmarks surrounding LOTTE HOTEL SAIGON, guests are sure to have an unforgettable retail experience.

Luxury at an Affordable Price: LOTTE HOTEL SAIGON vs. Average Hotel Prices in Ho Chi Minh City

Indulge in a truly luxurious experience at LOTTE HOTEL SAIGON without breaking the bank. With an average price of $154 per room, this 5-star hotel offers unparalleled comfort and elegance that will exceed your expectations. Compared to the average price of a hotel room in Ho Chi Minh City, which stands at $62, LOTTE HOTEL SAIGON provides exceptional value for money. At LOTTE HOTEL SAIGON, you can immerse yourself in a world of opulence and sophistication without compromising on affordability. Each room is meticulously designed with modern amenities and stylish furnishings, ensuring a comfortable stay. From spacious suites to cozy deluxe rooms, there is an option to suit every traveler's needs and preferences. Not only does LOTTE HOTEL SAIGON offer exceptional accommodation, but it also boasts a wide range of facilities and services that will enhance your stay. Take a dip in the rooftop infinity pool while enjoying panoramic views of the city, or pamper yourself with a rejuvenating spa treatment at the luxurious onsite spa. With multiple dining options offering a variety of cuisines, you can savor exquisite dishes without leaving the hotel. Experience the epitome of luxury at LOTTE HOTEL SAIGON, where affordability meets elegance. Book your stay today and discover why this hotel is the perfect choice for discerning travelers seeking an unforgettable experience in Ho Chi Minh City.

Superb Hotel with Friendly and Professional Staff

LOTTE HOTEL SAIGON in Ho Chi Minh City is a superb hotel that offers a fantastic value for guests. With its prime location in downtown, guests can easily explore the city's attractions and landmarks. The hotel's staff are highly praised for their friendliness, kindness, and professionalism. They go above and beyond to ensure that guests have a memorable stay. The rooms at LOTTE HOTEL SAIGON are clean and spacious, providing a comfortable and relaxing environment. Additionally, the hotel features a beautiful structure and a pool that is loved by both adults and kids. Guests also rave about the delicious food served at the hotel. Whether you're traveling for business or leisure, LOTTE HOTEL SAIGON is the perfect choice for a remarkable stay in Ho Chi Minh City.

Exceptional Customer Ratings at LOTTE HOTEL SAIGON

LOTTE HOTEL SAIGON in Ho Chi Minh City has received exceptional customer ratings, making it a top choice for travelers seeking a luxurious and memorable stay. With an overall rating of 8.9, guests have consistently praised the hotel for its outstanding service and commitment to excellence. One of the key highlights of LOTTE HOTEL SAIGON is its excellent value for money, with a rating of 8.7. Guests have found that the hotel offers a range of amenities and services that exceed their expectations, all at a reasonable price. From the moment you step into the hotel, you will be greeted by a warm and welcoming atmosphere, ensuring that every penny spent is well worth it. Furthermore, LOTTE HOTEL SAIGON boasts impressive facilities, earning a rating of 8.8. Whether you're looking to relax by the pool, work out in the fitness center, or indulge in a rejuvenating spa treatment, the hotel has it all. The state-of-the-art facilities are well-maintained and provide guests with the perfect setting to unwind and enjoy their stay. The hotel's commitment to cleanliness is evident in its exceptional rating of 9.2. Guests have consistently praised the impeccable housekeeping services, ensuring that every corner of the hotel is spotless. Whether it's the rooms, common areas, or dining establishments, you can expect a pristine and hygienic environment throughout your stay. LOTTE HOTEL SAIGON's prime location also contributes to its high rating of 8.9. Situated in the heart of Ho Chi Minh City, the hotel offers convenient access to popular attractions, shopping centers, and vibrant nightlife. Whether you're a leisure or business traveler, you'll appreciate the hotel's central location, making it easy to explore the city and its cultural treasures. Comfort is another aspect that guests have raved about, with a rating of 8.7. The spacious and well-appointed rooms provide a tranquil sanctuary, allowing guests to relax and recharge after a day of exploration. The plush bedding, modern amenities, and attention to detail ensure a comfortable and enjoyable stay. Lastly, the staff at LOTTE HOTEL SAIGON have consistently received high praise, earning a rating of 9.1 for their exceptional performance. Guests have commended the friendly and attentive service provided by the hotel's staff, who go above and beyond to cater to every need. From the moment of arrival to departure, you can expect personalized and professional service that will make your stay truly memorable. In conclusion, LOTTE HOTEL SAIGON has garnered outstanding customer ratings in various categories, ensuring a memorable and enjoyable stay for every guest. With its exceptional value, impressive facilities, impeccable cleanliness, prime location, comfortable rooms, and exceptional staff performance, the hotel truly stands out as a top choice in Ho Chi Minh City.

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Amenities and facilities

Exceptional9.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Computer station
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Window
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site
Crystal Jade Palace
  • Cuisine: Chinese
  • Menu: A-la-carte
Yoshino Restaurant
  • Cuisine: Japanese
  • Menu: A-la-carte
The Canvas
  • Cuisine: International
  • Menu: Buffet
Ottimo House Trattoria
  • Cuisine: American, Italian
  • Menu: A-la-carte

Location

2A-4A Ton Duc Thang Street, Saigon Ward, District 1, Ho Chi Minh City, Vietnam,

Exceptional9.1

Location

Airports
  • Tan Son Nhat International Airport (SGN)
    6.9 km 28 min drive
  • Can Tho International Airport (VCA)
    133.7 km
Public transportation
  • Saigon Railway Station
    3.3 km
  • Ben Xe Mien Dong Bus Station
    4.0 km
Hospital or clinic
  • Infant Hospital 2
    200 m
Shopping
  • Ben Thanh Market
    1.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    470 m
  • A O Show - Lune Production
    490 m
  • Ho Chi Minh Squares
    740 m
  • Saigon Notre Dame Cathedral
    860 m
  • Bitexco Financial Tower
    860 m
  • Central Post Office
    990 m
  • Ben Thanh Market
    1.2 km
  • The Independence Palace
    1.3 km
  • War Remnants Museum
    1.6 km
  • Cu Chi Tunnel
    48.4 km
Nearby landmarks
  • Cage
    120 m
  • Bãi Giữ Xe
    130 m
  • Consulate of Australia
    190 m
  • Apocalypse Now
    200 m
  • Infant Hospital 2
    200 m
  • Bao Tang Ton Duc Thang
    230 m
  • Thi sach street
    240 m
  • Vasco's Bar
    260 m
  • Fronline Gallery
    260 m
  • Annam Gourmet Shop
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
  • Children 5 – 11 years old will be charged additional fee at VND 350,000 when sharing bed with parents (rate are subject to 5% service charge & Vat according to Vietnamese regulation). Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.35 km
  • Travel time to airport (minutes)25
  • Airport transfer fee1527500 VND
Extras
  • Daily Internet/Wi-Fi fee0 VND
  • Breakfast charge (unless included in room price)630000 VND
The property
  • Year property opened2001
  • Number of floors17
  • Room voltage220
  • Number of rooms 283
  • Most recent renovation2014
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
Parking
  • Daily parking fee0 VND

Reviews of LOTTE HOTEL SAIGON from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.2
  • 8.8
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 9.6

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Ho Chi Minh City
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Ho Chi Minh City
    Service9.3
  • Facilities score 9.1 out of 10 and is a high score in Ho Chi Minh City
    Facilities9.1
  • Location score 9.1 out of 10 and is a high score in Ho Chi Minh City
    Location9.1
  • Value for money score 8.9 out of 10 and is a high score in Ho Chi Minh City
    Value for money8.9
  • Room comfort and quality score 8.6 out of 10
    Room comfort and quality8.6
High score for Ho Chi Minh City

Rating

9+ Exceptional (2,559)
8-9 Excellent (627)
7-8 Very Good (534)
6-7 Good (126)
<6 Below Expectation (158)

Review summary

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The hotel boasts excellent and friendly staff who receive high praise from guests for their exceptional service. The standout breakfast spread includes Vietnamese, English, Chinese, and Japanese cuisines. The prime location makes it easy for guests to explore the city with numerous eateries, shopping centers, and attractions within walking distance. The beautiful lobby lounge and well-maintained facilities are frequently complimented, along with the hotel's cleanliness.

Guests suggest adding more variety to breakfast buffet, such as fresh fruit juice.

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Service

Mentioned in 297 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Location

Mentioned in 184 reviews
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89% Positive
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10% Unfavourable

Breakfast

Mentioned in 164 reviews
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89% Positive
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10% Unfavourable

Cleanliness

Mentioned in 139 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Pool

Mentioned in 117 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Room view

Mentioned in 94 reviews
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93% Positive
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6% Unfavourable

Room comfort

Mentioned in 64 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable

Value for money

Mentioned in 48 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Check in

Mentioned in 46 reviews
sentiment-positive-indicator
69% Positive
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30% Unfavourable
Showing 4,004 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Marissa from Philippines
    Couple
    Deluxe Twin City View
    Stayed 4 nights in September 2025

    “My birthday stay at Hotel Lotte Saigon”

    Being a first-time visitor and tourist in Ho Chi Minh City, I and my husband, we are both seniors, immensely enjoyed the facilities, amenities and restaurants of Hotel Lotte. Wonderful were all the staff who were very attentive and meticulous with their customer service and care. I was presented with a beautiful and delicious birthday cake into my 2nd day of stay. Notably, too, I have to mention the Concierge team - Joy, Thomas, Nicolas and the expert shuttle service drivers. Joy arranged for our Cu Chi Tunnel and City Tours. Having the complimentary shuttle service to bring us and pick us up from Ben Thanh, Diamond Plaza and Notre Dame Cathedral was a major amazing offering! My room attendants over the period were kind and focused. Room was daily kept in top cleanliness. The service crew at daily breakfast at the Lobby level (adjacent to the pool) were excellent in anticipating all our breakfast requirements up to the carefully packed breakfast box because we had to head for the airport at 5:30AM! Altogether and excellent stay and the visit to Saigon was very memorable because of Hotel Lotte. A MUST to stay here for my family and friends!

    Reviewed October 01, 2025

    Dear Marissa, Thank you so much for your wonderful 10/10 review and for choosing LOTTE HOTEL SAIGON to celebrate such a special occasion as your birthday. We are truly delighted to know that you and your husband enjoyed your first visit to Ho Chi Minh City, and that our facilities, amenities, and restaurants made your stay memorable. Your kind recognition of our team members—Joy, Thomas, Nicolas, our Concierge team, shuttle service drivers, room attendants, and breakfast crew—means the world to us. We are especially happy that the birthday cake, city tours, and complimentary shuttle service added to the joy of your experience. It was our great honor to be part of such a meaningful trip, and we are very touched by your recommendation to family and friends. We sincerely look forward to welcoming you back for another memorable stay in the future. Warmest regards, Hotel Management

    Responded October 02, 2025
    LOTTE HOTEL SAIGON
  2. 10.0
    Exceptional
    Sunil from United Kingdom
    Couple
    Deluxe Twin City View
    Stayed 2 nights in March 2026

    “Fantastic stay in Saigon”

    My first visit to Ho Chi Minh City—and to Vietnam as a whole—was made truly unforgettable thanks to my stay at Hotel Lotte. From the moment I arrived, I was struck not only by the elegance of the hotel but by the warmth and professionalism of the staff, who went above and beyond to make my three-night stay feel special. A heartfelt thank you to Veronica, who was especially wonderful—her attention to detail, kindness, and genuine care made a lasting impression. Cardy, Hart, and Wendy at reception were equally fantastic, always welcoming me with a smile and ensuring everything ran smoothly throughout my stay. Their hospitality made me feel completely at ease in a new city. A special mention must also go to Lotus in the spa. Her massage was, without question, the best I have ever experienced—truly exceptional and the perfect way to unwind after exploring the vibrant city. This was my first time in Vietnam, but thanks to the incredible team at Hotel Lotte, I want to go back again. I couldn’t have asked for a better introduction to such a beautiful and dynamic place.

    Reviewed March 29, 2026

    Dear Sunil, Thank you very much for your outstanding review and for choosing LOTTE HOTEL SAIGON for your first visit to Ho Chi Minh City. We are truly delighted to know that your stay was such a memorable one and that our team could contribute to making your introduction to Vietnam so special. Your kind recognition of our colleagues means a great deal to us. We are especially pleased to hear that Veronica made such a lasting impression with her attentive and caring service, and that Cardy, Hart, and Wendy ensured a smooth and welcoming experience throughout your stay. It is also wonderful to know that your spa experience was exceptional and provided the perfect way to unwind. Your encouraging words are truly rewarding for all of us, and we are thrilled to hear that you are already looking forward to returning. We sincerely look forward to welcoming you back for another fantastic stay in the near future. Warmest regards, Hotel Management

    Responded March 30, 2026
    LOTTE HOTEL SAIGON
  3. 9.6
    Exceptional
    Thị from Vietnam
    Solo traveler
    Deluxe King City View
    Stayed 1 night in March 2026

    “Lotte Saigon”

    I just had a very good experience at Lotte Hotel Saigon. The hotel is located right in the center of District 1, with a beautiful river view and convenient access to famous spots like Nguyen Hue and the City Theatre. The rooms are spacious, clean, and the beds are comfortable. Although the furnishings are a bit old, they are still very well maintained. The point I liked the most was the breakfast buffet – very diverse and of high quality, almost at a 5-star standard. The staff is extremely friendly, quick to assist, and professional, creating a very pleasant atmosphere throughout my stay. The swimming pool is large, with an airy space, perfect for relaxation after a day of work or travel. One small point for improvement is that the hotel has a more international style, so if someone prefers a "deeply Vietnamese" experience, they might find it a bit lacking in local characteristics. 👉 Overall: Location: 9/10 Service: 9.5/10 Room quality: 9/10 Food: 9.5/10 Well worth the money and suitable for both business and leisure. I will return next time.

    Reviewed March 21, 2026
    Auto-translated through generative A.I.

    Dear Ms. Thị, Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly delighted to know that you had a very positive experience at Lotte Hotel Saigon. It is wonderful to hear that you appreciated our central location, beautiful river views, and the convenience of accessing nearby attractions. We are also pleased that you found your room spacious, clean, and comfortable, and that our breakfast buffet met your expectations with its variety and quality. Your kind compliments regarding our friendly and professional team mean a great deal to us, as providing warm and attentive service is always our top priority. We are also glad you enjoyed our swimming pool and relaxing atmosphere. At the same time, we sincerely appreciate your constructive feedback regarding the interior style and local character. Your comments are valuable, and we will certainly take them into consideration as we continuously look for ways to en

    Responded March 23, 2026
    LOTTE HOTEL SAIGON
  4. 8.8
    Excellent
    ATSUKO from Japan
    Family with teens
    EXECUTIVE TWIN RIVER VIEW
    Stayed 2 nights in December 2025

    “Overall, it is good.”

    ◎ I paid for the upgrade and they changed my room so I could see the fireworks. ◎ There are staff members proficient in Japanese. (That said, as long as you can speak basic English, it works out.) ◎ My companions say the food is delicious. ◎ I paid for it but they accommodated a late checkout (this was helpful since I had a late-night flight back home). ◎ The spa techniques were exactly to my liking. This was really good. I went twice during my stay. I don't know the name of the staff member, but they were wonderful. ◎ The staff members were kind. The person who helped carry my luggage was especially friendly, which made me happy. Their hospitality was excellent as well. △ The location was a bit inconvenient (even though it was expensive, it was easy to call a taxi through the hotel. Grab taxis kept canceling due to traffic, so it was completely useless). I wasn't planning to go out much, but I had to because of food-related matters. △ Check-in was at the counter (I had a reservation for the executive floor, so I should have checked in at the lounge. I wanted to take my time with the check-in process while enjoying a drink). It took more than 30 minutes. △ There was no communication when the spa appointment was delayed due to the store's circumstances (as a result, I went back and forth between my room and the spa for over 30 minutes). △ I had emailed in advance about my allergies, but there was no consideration at all. This is important because it concerns my health. In previous hotels where I used the executive floor in any country, they always confirmed and considered allergies 100% of the time, which was very helpful. I was shocked by this response, as it was my first experience. The email said something about sharing my allergies with the staff for consideration, but they really did nothing. I had no choice but to choose my own food. (It became really tedious to communicate about it every time, especially since they weren't doing anything, so I gave up.) I managed my allergies on my own, but ended up with meals full of non-luxurious bread, sweets, and vegetables. They were tasty, though. This time, I chose the hotel solely to see the fireworks. Since I wanted to relax, I opted for the executive floor, but it may not have been worth it. I could see the fireworks from the road too. Room service couldn’t be ordered casually because of my allergies, so I welcomed the New Year by snacking on a banana from the welcome fruit I cut myself. In the future, if there's something special, I might consider repeating my stay. One reason I chose this place was because I like the Lotte Hotel in Seoul. For now, thank you very much♪ I look forward to your help again in the future.

    Reviewed January 02, 2026
    Auto-translated through generative A.I.

    Dear Atsuko, Thank you very much for taking the time to share such a detailed review of your stay with us. We truly appreciate your kind comments regarding our staff, spa services, room upgrade, and overall hospitality, which we are delighted to know made positive impressions during your visit. At the same time, we sincerely apologize for the inconveniences you experienced, particularly concerning the executive check in process, spa communication, location related challenges, and most importantly, the lack of proper attention to your allergy information. We fully understand how critical this matter is, and your feedback has been shared with our management team for immediate review and improvement to prevent such situations in the future. We are grateful for your honest insights and truly hope to have another opportunity to welcome you back and provide a more seamless and attentive experience, worthy of your expectations. Warm regards, Hotel Management

    Responded January 05, 2026
    LOTTE HOTEL SAIGON
  5. 9.6
    Exceptional
    Benjamin from Malaysia
    Family with young children
    Stayed 3 nights in March 2025

    “Great quality, highly recommended.”

    We recently had the pleasure of staying at the Lotte Hotel in Saigon, and it was truly a delightful experience from start to finish. From the moment we arrived, the front desk staff impressed us with their friendliness, efficiency, and professionalism. The check-in process was smooth and quick, with clear instructions and valuable insights provided to enhance our stay. Their welcoming demeanor and helpfulness made us feel right at home. The concierge staff also deserve special mention for their attentive service. They assisted us with our luggage and made sure we were comfortably ushered to our room. It was evident that the team prioritizes guest satisfaction and comfort. The breakfast experience was equally impressive, offering a very decent international spread with a refreshing variety that changed daily. This thoughtful touch was much appreciated and made our mornings enjoyable. Our room was excellent — spacious, clean, and very well-appointed. The bed was extremely comfortable, the bathroom was spotless, and all amenities were in perfect working condition, including the hot water supply. The attention to detail in maintaining the room’s quality was truly commendable. Overall, our stay at Lotte Hotel Saigon was wonderful. The high standards of hospitality and comfort left a lasting impression, and we will certainly choose this hotel again for our future visits. Well done to the entire team at Lotte Hotel Saigon, and thank you for providing such a memorable experience! Highly recommended!

    Reviewed March 22, 2025

    Dear Benjamin, Thank you so much for your thoughtful and detailed review! We are truly delighted to hear that your stay at LOTTE HOTEL SAIGON was a delightful experience from start to finish. Your kind words about our front desk and concierge staff mean a lot to us, and we are thrilled that their service made you feel welcomed and comfortable. It is also wonderful to know that you enjoyed our breakfast selection, spacious and well-appointed room, and the overall high standards of hospitality we strive to maintain. Your appreciation motivates us to continue delivering exceptional experiences to all our valued guests. We sincerely look forward to welcoming you back on your next visit to Saigon. Thank you once again for your recommendation and for sharing such a heartwarming review! Best regards, Hotel Management

    Responded March 25, 2025
    LOTTE HOTEL SAIGON
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