13 May 2021
Thursday
13 May 2021
Thursday
2 adults
1 room
9.1
Exceptional
/10
(188 reviews)See what guests said
View1
See map
9.1
Exceptional
Location rating score
Exceptional location - 2.95 kilometers from city center
Parking
Available
Popular landmarks
Lotte Observation Deck 20 m
Lotte Department Store 60 m
Lotte Center Hanoi 80 m
Embassy of Finland 80 m
Lotte Ba Đình 90 m
Embassy of Japan 220 m
Siêu thị điện máy Mediamart 320 m
Tohe Style 390 m
Ngoc Khanh Lake 400 m
Thu Le Park 410 m
Nearby landmarks
Vietnam Museum of Ethnology 1.6 km
One Pillar Pagoda 2.21 km
Ho Chi Minh Mausoleum 2.37 km
Temple of Literature & National University 2.41 km
Presidential Palace Historical Site 2.43 km
Vietnam Military History Museum 2.87 km
Hoa Lo Prison 3.61 km
St. Joseph's Cathedral 3.85 km
Old Quarter 3.98 km
Vietnamese Women's Museum 4.2 km
"It was such a spacious place to stay for one person."
Shih - October 13, 2018
See all 30 photos
Removed from saved list
Entire apartment
Free Wi-Fi
Lotte The Residence
Ba Dinh District, Hanoi, Vietnam - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
Free Wi-Fi in all rooms!
Hot tub
Currency exchange
Sauna
Daily housekeeping
Your dates are popular among travelersUsers are booking a place in Hanoi every 7 minutes on Agoda.com
| Value for money | 9.0 |
| Location rating | 9.1 |
| Nearest airport | Gia Lam Airport (VVGL) |
| Distance to airport | 8.0 km |
Rooms available at Lotte The Residence
Room photos and details
2 Bedroom Apartment
...
- Room size: 100 m²/1076 ft²
- City view
- 1 queen bed & 1 single bed
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Room photos and details
3 Bedroom Apartment
...
- Room size: 136 m²/1464 ft²
- City view
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Room photos and details
Three-Bedroom Apartment
...
- Room size: 140 m²/1507 ft²
- 2 bathrooms
- 1 queen bed & 1 single bed ...
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Room photos and details
1 Bedroom Apartment
...
- Room size: 70 m²/753 ft²
- City view
- 1 queen bed
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Room photos and details
Club Floor Junior Suite
...
- Room size: 61 m²/657 ft²
- 2 single beds or 1 king bed
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Room photos and details
Junior Suite
...
- Room size: 61 m²/657 ft²
- 2 single beds or 1 king bed
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Room photos and details
Deluxe Suite
...
- Room size: 99 m²/1066 ft²
- 1 king bed
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Room photos and details
Standard Deluxe Room
...
- Room size: 42 m²/452 ft²
- 2 single beds or 1 king bed
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Room photos and details
Room Assigned on Arrival
...
- Shower
- Kitchenette
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Room photos and details
Twin Junior Suite
...
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Frequently asked questions
What time is check-in and check-out at Lotte The Residence?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
How do I get to Lotte The Residence?
A stay at Lotte The Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. A stay at Lotte The Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the flat. For those who wish to drive their own cars, Lotte The Residence has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the apartment can arrange taxi service. If you're looking for an easy way to get around Hanoi with private transportation, the flat can arrange taxi service.
What is the smoking policy at Lotte The Residence?
Lotte The Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.
See map
Explore the neighborhood
Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room size
102 sqm.
Cleanliness score
9.3/10
Couples review score
9.4/10
Service score
9.2/10
Bigger than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Overall rating:
9.1
Exceptional
188 reviews
188 reviews
Cleanliness
9.3
Facilities
9.3
Location
9.1
What travelers say they love:
Good Location and facilities
Eng from Singapore
Business traveler
Business traveler
Offering quality accommodations in the sightseeing, culture, restaurants district of Hanoi, Lotte The Residence is a popular pick for both business and leisure travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Offering guests superior services and a broad range of amenities, Lotte The Residence is committed to ensuring that your stay is as comfortable as possible. The property offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store, daily housekeeping.
Step into one of 258 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property offers wonderful recreational facilities such as mini golf course, yoga room, hot tub, fitness center, sauna to make your stay truly unforgettable. Lotte The Residence is your one-stop destination for quality accommodation in Hanoi.
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Most talked about facilities
Swimming Pool
1 mention
View
1 mention
What they offer
10.0
Exceptional"We enjoyed the stay."
Nga
|
May 3, 2019
View all reviews
Popular facilities
Swimming pool [outdoor]
Room plan
Food and beverages
Playground
Languages spoken
- English
- Korean
- Vietnamese
Accessibility
- Elevator
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Massage
- Spa
- Garden
- Mini golf course
- Swimming pool [outdoor]
- Golf course [on-site]
- Nightclub
- Yoga room
- Hot tub
- Sauna
Dining, drinking, and snacking
- Bar
- Kitchen
- Room service [24-hour]
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Doorman
- Safety deposit boxes
- Check-in/out [express]
- Dry cleaning
- Salon
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
- Convenience store
- Gift/souvenir shop
- Shops
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Pets allowed
- Smoking area
For the kids
- Family room
- Playground
- Swimming pool [kids]
Getting around
- Car park [charges apply]
- Shuttle service
- Car park [on-site]
- Taxi service
Available in all rooms
- Additional toilet
- Free welcome drink
- Separate living room
- Bathrobes
- Full kitchen
- Separate shower/bathtub
- Bathtub
- Hair dryer
- Shower
- Carpeting
- In-room safe box
- Slippers
- Closet
- Ironing facilities
- Sofa
- Clothes dryer
- Kitchenette
- Telephone
- Clothes rack
- Kitchenware
- Towels
- Coffee/tea maker
- Linens
- Umbrella
- Complimentary tea
- Microwave
- Washing machine
- Desk
- Mirror
- Wooden/parqueted flooring
- Free bottled water
- Refrigerator
- Free instant coffee
- Satellite/cable channels
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Nearest essentials
Airports
Gia Lam Airport (VVGL)
8.0 km
28 minutes
Noi Bai International Airport (HAN)
20.8 km
28 minutes
Public transportation
Hanoi Railway Station
3.1 km
Hospital or clinic
Hanoi Obstetrics & Gynecology Hospital
790 m
Shopping
Night Market
3.9 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Asian
Continental
Restaurants on site
Grill 63
Cuisine:American, Asian
Menu:Buffet, A-la-carte
What's nearby
Popular landmarks
- Vietnam Museum of Ethnology - 1.6 km
- One Pillar Pagoda - 2.21 km
- Ho Chi Minh Mausoleum - 2.37 km
- Temple of Literature & National University - 2.41 km
- Presidential Palace Historical Site - 2.43 km
- Vietnam Military History Museum - 2.87 km
- Hoa Lo Prison - 3.61 km
- St. Joseph's Cathedral - 3.85 km
- Old Quarter - 3.98 km
- Vietnamese Women's Museum - 4.2 km
Nearby landmarks
- Lotte Observation Deck - 20 m
- Lotte Department Store - 60 m
- Lotte Center Hanoi - 80 m
- Embassy of Finland - 80 m
- Lotte Ba Đình - 90 m
- Embassy of Japan - 220 m
- Siêu thị điện máy Mediamart - 320 m
- Tohe Style - 390 m
- Ngoc Khanh Lake - 400 m
- Thu Le Park - 410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-5 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 6-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
The property
Number of rooms : 258
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Compare to other recommended properties
Best value!  Lotte The Residence |  |  |  | |
| Dining | Kitchen | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Exceptional 155 reviews 9.1 Location 9.1 | Exceptional 3477 reviews 9.1 Location 8.5 | Excellent 469 reviews 8.8 Location 7.9 | Excellent 955 reviews 8.8 Location 8.3 |
| Neighborhood | Ba Dinh District | Ba Dinh District | Tu Liem District | Hoan Kiem District |
Reviews of Lotte The Residence from real guests
Provided by verified guests of 
Overall rating
9.1
Exceptional
From 188 reviews
9.8Room comfort and quality
9.4Cleanliness
9.3Facilities
Agoda Reviews (155)Booking.com Reviews (33)
Rating via Agoda9.1
/
10
Exceptional
High score for Hanoi
Rating
9+ Exceptional (43)
8-9 Excellent (8)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (9)
Jun - Aug (24)
Sep - Nov (18)
Dec - Feb (8)
Don't miss out!Users are booking a place in Hanoi every 7 minutes on Agoda.com
All guests (155)
All room types
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Show reviews that mention
Showing 59 verified guest comments
123
123
Really excellent stay”
This was my fourth trip to Hanoi but my first trying Lotte the Residence. No regrets whatsoever. The lobby waiting area was beautifully furnished and front desk check in was efficient and very helpful. My unit was in the style of an apartment with one bedroom, a small kitchen, a living room with dryer and washing machine. It was such a spacious place to stay for one person. Facilities such as gym, pool, sauna and japanese baths were part of the package and was fantastic although the pool was outdoor and quite cold during the October weather. Breakfast was on the hotel wing's 63rd floor with wide choices of western, local and Korean food. My favourites were the seasonal fruits, the korean pancake, pho and the latte but staff were overly efficient. On 2 days, they cleared my plates before I actually finished, thinking I had left. Staff were fantastic everywhere, housekeeping, cafe, front desk, bellboy and security. It was a little pricy but well recommended.
Great Viewpoint & Location”
With 65-Floor-Hotel, You can experience supurb viewpoint of Hanoi. Enjoy the aroma of west lake while taking a bath in your room. It will be one of the best moment ever in your life. Also, service was perfect and Evian Spa, Top of Hanoi was EXCEPTIONAL. If you are heading to Hanoi, I strongly recommend this spot for unique, luxurious experience. But keep in mind. There is NO FREE MEAL. You shall be ready to pay for it.
Exceptional”
We enjoyed the stay. One thing to note is that apartment resident can only access the outdoor pool for free and have to pay additional fees for indoor pool. If the weather is ok to swim outdoor that would be no problem
Good but with encounters”
It was a nice place but at 2 in the morning we heard someone fidling with packets and dishes In the kitchen when we checked there was no one there when we went back to our room there were noises again so we advised the recrption and they immediatly changed our room. There was nothing wrong with the new room It was actually very nice. There was definetly a inquisitive visitor from the other side in the old apartment. But harmless......
Great building”
Far away from old quarter, great view of Hanoi from the building, nice view and rooms
Great stayed in Hanoi”
I got a fabulous experience while visit here. Every single touch with comfy bed and well facilities. Hope to come back again soon.
Very Nice Room”
Thank you for the welcome and kindness
ENG”
Good Location and facilities
Poor Condition”
Staffs are all awful and never had like bad situations before since I stayed in Lotte. They don't know how to talk and leave behind anything they made bad things. I will never ever recommend to anybody.
No TV in the master bedroom”
it is quite uncomfortable.
good”
we was happy
Best”
Best
Bad staffs”
I will not never ever stay in this place. The staffs are not friendly and impolite.
Exceptional”
nous avons réservé un appartement avec un lit supplémentaire payant que nous n'avons pas eu
いつも利用させて頂いております”
長期滞在向けのマンションタイプです。
長期滞在向け”
ロッテホテルと同じビルで、レジデンスは いわゆるマンションです。大きな冷蔵庫 洗濯機と長期滞在向け ですね ちなみに冷蔵庫はホテルと違い 水のボトルしかないので 我々はチェックインするとすぐに ロッテスーパーで買い物します。
いつも最高です”
6日間の滞在と長いので 洗濯機があるのがいいです。
最高でした”
スタッフさんの対応が最高です
Exceptional”
綺麗でしたー！
長期滞在向けです”
ハノイに行くと 5日から6日ぐたい滞在します。レジデンスは 洗濯機等があり長期滞在には向いています。