Lotte The Residence
Wake up to the wonder of Hanoi with a stay at Lotte The Residence, located only minutes from the heart of the city. Sampling the authentic culture of Hanoi is easy with a stay at Lotte The Residence, just 3.9 km from Old Quarter.
Lotte The Residence provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the apartment's easy to book transportation services. The apartment provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
Parking is always available, provided by the apartment for their driving guests. While lodging at this wonderful apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the apartment. The apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The apartment provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Lotte The Residence include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Lotte The Residence also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Lotte The Residence is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the apartment's bar and nightclub. Guests of Lotte The Residence can even have groceries delivered to their room for cooking, using the apartment's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Lotte The Residence offers wonderful recreational facilities for guests to enjoy. The apartment's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the apartment's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, yoga room and golf course on site in the apartment. Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Lotte The Residence. Engage in the city's best art at Vietnam Museum of Ethnology located 1.6 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
This apartment scored better than most with an overall rating higher than 95% of accommodations in the city.
Past guests rate facilities here higher than 98% of the city's accommodation.
This apartment stands above the rest with a cleanliness score that beats 97% of accommodations in the city.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4168323/-1/2363be4a8e53307330f415245f66f660.jpg?ca=9&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4168323/-1/2363be4a8e53307330f415245f66f660.jpg?ca=9&ce=1&s=98x98&ar=1x1)
Really excellent stay”
This was my fourth trip to Hanoi but my first trying Lotte the Residence. No regrets whatsoever. The lobby waiting area was beautifully furnished and front desk check in was efficient and very helpful. My unit was in the style of an apartment with one bedroom, a small kitchen, a living room with dryer and washing machine. It was such a spacious place to stay for one person. Facilities such as gym, pool, sauna and japanese baths were part of the package and was fantastic although the pool was outdoor and quite cold during the October weather. Breakfast was on the hotel wing's 63rd floor with wide choices of western, local and Korean food. My favourites were the seasonal fruits, the korean pancake, pho and the latte but staff were overly efficient. On 2 days, they cleared my plates before I actually finished, thinking I had left. Staff were fantastic everywhere, housekeeping, cafe, front desk, bellboy and security. It was a little pricy but well recommended.
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Great Viewpoint & Location”
With 65-Floor-Hotel, You can experience supurb viewpoint of Hanoi. Enjoy the aroma of west lake while taking a bath in your room. It will be one of the best moment ever in your life. Also, service was perfect and Evian Spa, Top of Hanoi was EXCEPTIONAL. If you are heading to Hanoi, I strongly recommend this spot for unique, luxurious experience. But keep in mind. There is NO FREE MEAL. You shall be ready to pay for it.
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Exceptional”
We enjoyed the stay. One thing to note is that apartment resident can only access the outdoor pool for free and have to pay additional fees for indoor pool. If the weather is ok to swim outdoor that would be no problem
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Good but with encounters”
It was a nice place but at 2 in the morning we heard someone fidling with packets and dishes In the kitchen when we checked there was no one there when we went back to our room there were noises again so we advised the recrption and they immediatly changed our room. There was nothing wrong with the new room It was actually very nice. There was definetly a inquisitive visitor from the other side in the old apartment. But harmless......
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Great building”
Far away from old quarter, great view of Hanoi from the building, nice view and rooms
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Great stayed in Hanoi”
I got a fabulous experience while visit here. Every single touch with comfy bed and well facilities. Hope to come back again soon.
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Very Nice Room”
Thank you for the welcome and kindness
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ENG”
Good Location and facilities
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Poor Condition”
Staffs are all awful and never had like bad situations before since I stayed in Lotte. They don't know how to talk and leave behind anything they made bad things. I will never ever recommend to anybody.
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No TV in the master bedroom”
it is quite uncomfortable.
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good”
we was happy
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Best”
Best
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Bad staffs”
I will not never ever stay in this place. The staffs are not friendly and impolite.
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Good location and Good room condition”
When I coming Hanoi usually use this stay. becoucse good location and good room condition. so this stay everythink is good. biz trip and all. I comming here. everythink good feel to me.
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Excellent ”
One of the best location to stay for business & family traveler. Good accommodation with all amenities.
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Cleanliness”
Apartment are well kept need and super clean, staff are nice
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Cleanliness and well managed ”
Staff are nice apartment is super clean and well kept
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Tốt”
Good .
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Breakfast during covid restriction”
Breakfast was included in the paid room rate and also informed hotel during checkin. However, breakfast restaurant is closed and only breakfast box was available. Front desk staff only informed to pick up in the morning but did not specify time. A welcome letter provided during check in noted breakfast time was 6am to 10am. When I arrived at 9:50am, I was informed breakfast box was closed at 9:30am. I would not recommend to have breakfast as part of room rate during covid restriction.
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Exceptional”
nous avons réservé un appartement avec un lit supplémentaire payant que nous n'avons pas eu
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