Apartment/Flat
Newly renovated

Lotte The Residence

5 stars out of 5
54 Liễu Giai, Ba Dinh, Hanoi, Vietnam, 100000

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Space & Rooms
Apartment/Flat
(Room size: 100 m²/1076 ft²)
2 bedrooms
2 bathrooms
Kitchen
Bedroom 1
1 queen bed
Bedroom 2
1 single bed
Bathroom and toiletries
Additional toilet, Bathrobes, Hair dryer, Mirror, Private bathroom, Scale, Toiletries
+2
Kitchen
Cook for yourself
Dining table, Free bottled water, Full kitchen, Kitchenware, Microwave, Mini bar, Refrigerator

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Nestled in Hanoi's Ba Dinh district, Lotte The Residence combines historical charm with modern sophistication. Perfect for two travelers, the property offers spacious high-floor apartments featuring complimentary Wi-Fi, air-conditioning, and stunning views of the city or serene glimpses of the lake. Guests can unwind with a swim in the indoor pool, recharge at the steamroom, or enjoy vibrant nightlife at the on-site nightclub. Located near iconic landmarks, it’s just steps from the Lotte Observation Deck and a short drive to the Vietnam Museum of Ethnology. Diverse dining options and proximity to a shopping mall complete this exceptional stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Cleanliness 9.5
Facilities 9.5
Service 9.5
Location 9.3

Based on 1,106 verified reviews

Cleanliness

9.5

Facilities

9.5

Service

9.5

Location

9.3

Value for money

9.3

Check-in:

14:00

Check-out:

until 12:00
See map

9.3Exceptional

Location rating score

Exceptional location - 2.95 kilometers from city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Lotte Department Store
30 m
Lotte Observation Deck
40 m
Lotte Center Hanoi
50 m
Lotte Ba Đình
80 m
Siêu thị điện máy Mediamart
290 m
Popular landmarks
Vietnam Museum of Ethnology
1.6 km
One Pillar Pagoda
2.2 km
Ho Chi Minh Mausoleum
2.4 km
Temple of Literature & National University
2.4 km
Presidential Palace Historical Site
2.4 km
Closest landmarks
Embassy of Finland
50 m
Embassy of Japan
230 m
United Nations Development Programme
380 m
Hanoi Botanical Zoo
590 m
Family Medical Practice Hanoi
610 m

Good to know

Value for money9.3
Location rating9.3
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.8 km

Rooms available at Lotte The Residence

2 Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 queen bed & 1 single bed
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Apartment
...
  • Shower
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 61 m²/657 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 99 m²/1066 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
Enter dates to see prices

Frequently asked questions

Lotte The Residence offers free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Lotte The Residence's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Lotte The Residence was built in 2014.

Verified past guests that have stayed at Lotte The Residence had an average nightly stay of 3 nights at this property.

Lotte The Residence can speak up to 3 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

100.0% of our verified visitor ratings have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Lotte The Residence down in the review section.

67.0% of our past guest reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Lotte The Residence down in the review.

Past solo travelers that have stayed at this property have given Lotte The Residence an average rating of 9.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Lotte The Residence an average rating of 9.3. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Lotte The Residence an average rating of 9.5. You can look up on more in depth customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Lotte The Residence an average rating of 9.4. You can check out more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

More about Lotte The Residence

More about Lotte The Residence

Experience Luxury and Comfort at Lotte The Residence

Welcome to Lotte The Residence, a prestigious 5-star hotel located in the heart of Hanoi, Vietnam. With its impeccable service, elegant design, and world-class facilities, Lotte The Residence offers a truly extraordinary experience for discerning travelers. Built in 2014, Lotte The Residence boasts 258 luxurious rooms that are designed to provide the utmost comfort and relaxation. Each room is thoughtfully furnished with modern amenities and stylish decor, creating a serene and inviting ambiance. Whether you are traveling for business or leisure, you will find everything you need for a memorable stay. Check-in at Lotte The Residence begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's attentive staff will be there to assist you with any requests or inquiries you may have, ensuring a seamless and hassle-free check-in process. And when it's time to check-out, you can take your time until 12:00 PM, allowing for a leisurely morning before bidding farewell to this exceptional hotel. As a family-friendly hotel, Lotte The Residence welcomes children between the ages of 6 to 11 to stay free of charge. This means that families can enjoy a comfortable and memorable vacation without worrying about additional expenses. The hotel's child policy ensures that young guests are well taken care of, providing a range of amenities and services to cater to their needs. In 2023, Lotte The Residence underwent a renovation, further enhancing its already outstanding facilities and services. The hotel's commitment to providing the best possible experience for its guests is evident in every detail, from the meticulously designed rooms to the state-of-the-art amenities. Experience the epitome of luxury and comfort at Lotte The Residence. Book your stay today and indulge in a truly unforgettable hotel experience in the vibrant city of Hanoi, Vietnam.

Unwind and Indulge at Lotte The Residence's Exquisite Entertainment Facilities

Lotte The Residence in Hanoi, Vietnam, is a haven for relaxation and entertainment. With a wide range of entertainment facilities, guests can indulge in a truly luxurious experience. Whether you are looking to shop for the latest fashion trends, enjoy a refreshing drink at the bar, or dance the night away at the nightclub, Lotte The Residence has it all. For those seeking pampering and rejuvenation, the salon and spa offer a variety of treatments to help you unwind. Immerse yourself in pure bliss as you indulge in a soothing massage, relax in the hot tub, or detoxify in the sauna or steam room. The beautifully landscaped garden provides a tranquil setting to escape the hustle and bustle of the city, while the library offers a peaceful space to curl up with a good book. Don't forget to visit the gift/souvenir shop to take home a piece of your unforgettable stay at Lotte The Residence. With its impressive range of entertainment facilities, Lotte The Residence ensures that every guest is treated to a memorable and enjoyable experience. Whether you are seeking relaxation, excitement, or a combination of both, this hotel has everything you need to make your stay truly unforgettable.

Stay Active and Fit at Lotte The Residence

At Lotte The Residence, we understand the importance of staying active and maintaining a healthy lifestyle. That's why we offer a wide range of top-notch sports facilities to cater to all your fitness needs. Dive into our indoor pool for a refreshing swim or soak up the sun by our outdoor pool while enjoying a cool drink from the poolside bar. For golf enthusiasts, our on-site golf course provides the perfect opportunity to practice your swing and challenge yourself on the greens. If you prefer a more intense workout, head over to our state-of-the-art fitness center. Equipped with modern exercise machines and free weights, it offers everything you need to stay in shape during your stay. For those who prefer a more relaxed form of exercise, our yoga room provides a serene space to practice your poses and find your inner peace. In addition to these facilities, we also have a mini golf course where you can have fun with your friends and family, perfect for a leisurely afternoon. And the best part? Our fitness center is open 24 hours, so you can work out whenever it suits you. Whether you're a fitness enthusiast or just looking to stay active during your stay, Lotte The Residence has everything you need to keep fit and have a great time.

Convenience Facilities at Lotte The Residence

Lotte The Residence in Hanoi, Vietnam offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed without leaving the premises. For added convenience, Lotte The Residence offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist guests with any queries or requests they may have. Wi-Fi is available in public areas, allowing guests to stay connected throughout their stay. There is also a designated smoking area for guests who smoke. In addition, Lotte The Residence provides Free Wi-Fi in all rooms, ensuring that guests can easily access the internet from the comfort of their own rooms. Other convenient facilities include dry cleaning services, express check-in/check-out, luggage storage, and a vending machine. For any last-minute needs, guests can also make use of the convenience store located within the hotel. Daily housekeeping services ensure that rooms are kept clean and tidy, while a laundromat is available for guests who prefer to do their own laundry. With these convenience facilities, Lotte The Residence aims to provide a seamless and enjoyable stay for all its guests.

Convenient and Hassle-Free Transport Facilities at Lotte The Residence

At Lotte The Residence, we prioritize the comfort and convenience of our guests, which is why we offer an array of transport facilities to ensure a hassle-free stay. For travelers arriving by air, our hotel provides airport transfer services, making your journey from the airport to the hotel seamless and stress-free. For guests with their own vehicles, we offer valet parking and an onsite car park, allowing you to park your car securely and conveniently. The best part? Our car park is free of charge, so you can rest assured that your vehicle is in safe hands without having to worry about additional costs. If you prefer not to drive, our shuttle service is available to take you to nearby attractions and popular destinations, making it easy for you to explore the city without the hassle of navigating public transportation. Additionally, we also offer car hire services for those who wish to venture out on their own and explore Hanoi at their own pace. For quick and convenient transportation, our hotel provides a taxi service, ensuring that you can easily get around the city with ease. Whether you need a ride to a business meeting or want to explore the vibrant streets of Hanoi, our reliable taxi service is at your disposal. At Lotte The Residence, we understand the importance of convenient transport options for our guests. With our range of facilities including airport transfer, valet parking, shuttle service, car hire, taxi service, and free onsite car park, we strive to make your stay in Hanoi as comfortable and hassle-free as possible.





Indulge in Culinary Delights at Lotte The Residence

At Lotte The Residence, guests can indulge in a wide array of dining options that cater to every palate. Whether you're in the mood for a quick bite or a lavish dining experience, this hotel has it all. With 24-hour room service, you can enjoy delicious meals in the comfort of your own room at any time of the day or night. For those seeking a cozy ambiance and a caffeine fix, the hotel's coffee shop is the perfect spot. Sip on a freshly brewed cup of coffee or indulge in a selection of teas while enjoying the tranquil surroundings. When it comes to dining, Lotte The Residence leaves no stone unturned. The hotel boasts a restaurant that offers a diverse menu of delectable dishes, ranging from local Vietnamese delicacies to international favorites. With room service available, you can savor these mouthwatering meals in the privacy of your own room. If you prefer to showcase your culinary skills, Lotte The Residence also provides a shared kitchen where you can prepare your own meals. This is a great option for those who prefer to cook their own food or have specific dietary requirements. To start your day off on the right foot, the hotel offers a delightful continental breakfast that will satisfy even the most discerning taste buds. For guests with dietary restrictions, Lotte The Residence has a halal restaurant that serves a variety of halal-certified dishes. This ensures that everyone can enjoy a memorable dining experience during their stay. With daily housekeeping and grocery deliveries, Lotte The Residence ensures that you have everything you need to make your dining experience convenient and enjoyable. So whether you're in the mood for a quick snack, a romantic dinner, or a hearty breakfast, Lotte The Residence has got you covered.

Luxurious Apartments at Lotte The Residence in Hanoi

Discover the epitome of luxury at Lotte The Residence in Hanoi, Vietnam. With a range of spacious and well-appointed apartments, this hotel offers a truly indulgent stay for both business and leisure travelers. Choose from the exquisite 1 Bedroom Apartment, spanning 70 square meters and featuring a comfortable Queen Bed. For those seeking more space, the 2 Bedroom Apartment offers 100 square meters of elegance, complete with a Queen Bed and a Single Bed. And for larger groups or families, the 3 Bedroom Apartment provides a generous 136 square meters, ensuring everyone has ample room to relax and unwind. By booking your stay at Lotte The Residence through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With a simple and user-friendly booking process, you can easily secure your preferred apartment at Lotte The Residence with just a few clicks. Take advantage of Agoda's reliable platform to make your reservation today and embark on a luxurious getaway in the heart of Hanoi.

Discover the Charm of Ba Ðình in Hanoi

Nestled in the heart of Hanoi, Ba Ðình is a vibrant district that offers a captivating blend of history, culture, and modernity. This district is home to some of the most iconic landmarks in Vietnam, making it a must-visit destination for travelers. One of the highlights of Ba Ðình is the Ho Chi Minh Mausoleum, where visitors can pay their respects to the beloved leader of Vietnam. The mausoleum is an architectural marvel, surrounded by lush gardens and featuring a solemn atmosphere. Nearby, you'll find the Ho Chi Minh Museum, which showcases the life and accomplishments of this revered figure. Ba Ðình also boasts the tranquil and picturesque Ba Ðình Square, a vast public space that serves as the venue for important national events and celebrations. Here, you can take a leisurely stroll, admire the beautiful gardens, and soak in the historical significance of the area. The district is also home to several embassies, government offices, and international organizations, adding to its cosmopolitan charm. With its rich history, cultural attractions, and convenient location, Ba Ðình is the perfect base for exploring Hanoi. Whether you're fascinated by history, interested in architecture, or simply want to immerse yourself in the local culture, Ba Ðình has something to offer every traveler.

Getting to Lotte The Residence from Hanoi's Airports

Traveling to Lotte The Residence from Hanoi's Noi Bai International Airport is a straightforward and pleasant journey. The airport, located approximately 27 kilometers from the vibrant Ba Dinh district, offers several convenient transportation options. For those seeking comfort and convenience, a taxi or ride-hailing service such as Grab is highly recommended. The drive typically takes around 30 to 45 minutes, depending on traffic conditions, and will take you through the bustling streets of Hanoi, where you can catch glimpses of local life and culture. Alternatively, for budget-conscious travelers, the airport shuttle bus is a viable option. The bus departs regularly from the airport and can take you to various locations in the city, including the nearby Old Quarter. From there, you can easily catch a taxi or use a ride-hailing app to complete your journey to Lotte The Residence. Whichever mode of transport you choose, the scenic views and the warm hospitality of Hanoi will surely make your arrival an enjoyable experience.

Discover the Rich History and Culture near Lotte The Residence

Nestled in the heart of Hanoi, Lotte The Residence offers a prime location for exploring the city's rich history and culture. Just a stone's throw away from the hotel, you'll find iconic landmarks such as the Ho Chi Minh Mausoleum, Presidential Palace Historical Site, and Vietnam Military History Museum. Immerse yourself in Vietnam's spiritual heritage with a visit to the One Pillar Pagoda, a unique Buddhist temple known for its distinctive architecture. For a deeper understanding of Ho Chi Minh's life and legacy, the Ho Chi Minh Museum is a must-visit attraction nearby. If you're interested in exploring Hanoi's religious sites, a visit to Chua Tran Quoc, one of the oldest Buddhist temples in the city, is highly recommended. Art enthusiasts will appreciate the proximity of the Fine Arts Museum (Bao Tang My Thuat), where you can admire a vast collection of Vietnamese art. For history buffs, the Imperial Citadel of Thang Long, a UNESCO World Heritage Site, offers a fascinating glimpse into Vietnam's ancient past. Don't miss the chance to climb the Hanoi Flag Tower for panoramic views of the city. And for a breathtaking bird's-eye view, head to the Lotte Observation Deck, located right within the hotel itself. With its convenient location near these iconic landmarks and attractions, Lotte The Residence is the perfect base for immersing yourself in the captivating history and culture of Hanoi.





A Culinary Adventure Awaits

When it comes to dining options, Lotte The Residence has a plethora of choices right at its doorstep. Indulge in delectable wood-fired pizzas at Pizza 4P's Phan Ke Binh, or savor the flavors of authentic Korean barbecue at Sajang Bbq. For those craving Indian cuisine, Namaste Hanoi offers a delightful menu of traditional dishes. Seafood lovers will be delighted by the fresh and flavorful dishes at Salmonoid, while Khuê Restaurant serves up a variety of Vietnamese specialties. November Restaurant offers a fusion of Vietnamese and Western flavors, while Pincho - Tapas Kitchen and Drinks is the perfect spot to enjoy Spanish-inspired small plates. Standing Bar is a popular choice for craft cocktails and a lively atmosphere, while Buffet Chef Dzung offers an extensive buffet spread. And for those looking to experience the flavors of Hue, Hue Restaurant is a must-visit. With such a diverse range of restaurants just steps away, guests at Lotte The Residence are sure to embark on a culinary adventure like no other.

Shop 'til you drop at Lotte The Residence's surrounding shopping landmarks

If you're a shopaholic, you're in for a treat at Lotte The Residence. With its prime location near several shopping landmarks, you'll have plenty of options to indulge in a retail therapy session. Just a short walk away, you'll find Lotte Center Hanoi, a modern shopping complex that houses a variety of international brands, trendy boutiques, and upscale restaurants. If you're looking for unique and locally-made souvenirs, head over to 54 Traditions Gallery, where you can browse through a curated collection of Vietnamese handicrafts and artworks. For bookworms, The Bookworm Hanoi is a must-visit, offering a wide selection of English-language books and a cozy reading corner. Fashion enthusiasts will be delighted to explore Tohe Style, a boutique that showcases contemporary Vietnamese fashion designs. And of course, don't miss out on the shopping extravaganza at Lotte Department Store, where you can find everything from high-end fashion to electronics and household goods. With these fantastic shopping landmarks just a stone's throw away from Lotte The Residence, you'll have endless opportunities to shop, explore, and discover the vibrant retail scene of Hanoi.

Luxury Living at an Affordable Price: Lotte The Residence

Indulge in the lap of luxury without breaking the bank at Lotte The Residence in Hanoi, Vietnam. With an average price of $144 per room, this upscale hotel offers an unbeatable value for discerning travelers. Compared to the average price of a hotel room in Hanoi, which stands at $67, Lotte The Residence provides an exceptional experience at a surprisingly affordable rate. Step into a world of elegance and sophistication as you enter Lotte The Residence. Each room is meticulously designed to provide the utmost comfort and style, with modern amenities and plush furnishings. From spacious suites to cozy studios, there is a room option to suit every traveler's needs and preferences. Whether you are visiting Hanoi for business or leisure, Lotte The Residence offers a luxurious retreat at a fraction of the cost of other high-end hotels in the city. At Lotte The Residence, you can expect top-notch service and world-class facilities that are synonymous with the Lotte brand. Indulge in a refreshing swim at the rooftop pool, unwind with a rejuvenating spa treatment, or savor delectable cuisine at the hotel's exquisite restaurants. With its prime location in the heart of Hanoi, you'll have easy access to the city's vibrant attractions, cultural landmarks, and bustling markets. Don't miss the opportunity to experience the epitome of luxury living at Lotte The Residence, where affordability meets opulence.

Luxurious Experience with Fantastic Staff

Lotte The Residence in Hanoi offers a unique and luxurious experience for travelers heading to the city. The hotel's location and facilities are top-notch, providing guests with a memorable stay. The staff at Lotte The Residence are truly fantastic, providing excellent service and going above and beyond to ensure guest satisfaction. From the housekeeping to the cafe, front desk, bellboy, and security, every staff member is dedicated to creating a welcoming and enjoyable experience for guests. The lobby waiting area is beautifully furnished, setting the tone for a luxurious stay. The front desk check-in process is efficient and incredibly helpful, making guests feel valued and well taken care of. One highlight of Lotte The Residence is the exceptional Evian Spa and the Top of Hanoi, offering breathtaking views of the city. With its 65 floors, the hotel provides a superb viewpoint of Hanoi, allowing guests to soak in the beauty of the cityscape. Whether you're traveling alone or with a group, the spacious rooms at Lotte The Residence offer comfort and relaxation. For a truly unforgettable stay in Hanoi, Lotte The Residence is the perfect choice.

Exceptional Customer Ratings at Lotte The Residence

Lotte The Residence in Hanoi, Vietnam consistently receives exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 9.4, guests are highly satisfied with their experience at this luxurious hotel. The outstanding ratings for value, facilities, cleanliness, location, and staff performance further highlight the hotel's commitment to providing an exceptional stay for its guests. One of the key factors contributing to the positive customer ratings is the hotel's exceptional value. With a rating of 9.3 for value, guests appreciate the excellent amenities and services offered at a reasonable price. Whether it's the spacious and well-appointed rooms, the state-of-the-art fitness center, or the delicious dining options, Lotte The Residence ensures that guests get the best value for their money. Additionally, the hotel's facilities receive a remarkable rating of 9.5, reflecting the exceptional range of amenities available to guests. From the stunning rooftop swimming pool offering panoramic views of the city, to the luxurious spa where guests can indulge in rejuvenating treatments, Lotte The Residence goes above and beyond to provide a truly unforgettable experience. The hotel's commitment to maintaining a high standard of cleanliness, with a rating of 9.6, further enhances the overall guest satisfaction, ensuring a comfortable and hygienic stay for all visitors.

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Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Additional toilet
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Separate living room
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Umbrella
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Grill 63
  • Cuisine: American
  • Menu: Buffet

Location

54 Liễu Giai, Ba Dinh, Hanoi, Vietnam, 100000

Exceptional9.3

Location

Airports
  • Noi Bai International Airport (HAN)
    20.8 km 28 min drive
  • Cat Bi International Airport (HPH)
    97.6 km
Public transportation
  • Hanoi Railway Station
    3.1 km
Hospital or clinic
  • Family Medical Practice Hanoi
    610 m
Shopping
  • Night Market
    3.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    1.6 km
  • One Pillar Pagoda
    2.2 km
  • Ho Chi Minh Mausoleum
    2.4 km
  • Temple of Literature & National University
    2.4 km
  • Presidential Palace Historical Site
    2.4 km
  • Vietnam Military History Museum
    2.9 km
  • Hoa Lo Prison
    3.6 km
  • St. Joseph's Cathedral
    3.8 km
  • Old Quarter
    4.0 km
  • Vietnamese Women's Museum
    4.2 km
Nearby landmarks
  • Lotte Department Store
    30 m
  • Lotte Observation Deck
    40 m
  • Lotte Center Hanoi
    50 m
  • Embassy of Finland
    50 m
  • Lotte Ba Đình
    80 m
  • Embassy of Japan
    230 m
  • Siêu thị điện máy Mediamart
    290 m
  • Tohe Style
    360 m
  • Ngoc Khanh Lake
    370 m
  • United Nations Development Programme
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)683100 VND
The property
  • Year property opened2014
  • Number of floors32
  • Number of rooms 258
  • Most recent renovation2023

Reviews of Lotte The Residence from real guests

Provided by verified guests of

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9.2
  • Cleanliness score 9.5 out of 10 and is a high score in Hanoi
    Cleanliness9.5
  • Facilities score 9.5 out of 10 and is a high score in Hanoi
    Facilities9.5
  • Service score 9.5 out of 10 and is a high score in Hanoi
    Service9.5
  • Location score 9.3 out of 10 and is a high score in Hanoi
    Location9.3
  • Value for money score 9.3 out of 10 and is a high score in Hanoi
    Value for money9.3
High score for Hanoi

Rating

9+ Exceptional (246)
8-9 Excellent (32)
7-8 Very Good (14)
6-7 Good (3)
<6 Below Expectation (8)

Review summary

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This hotel is highly rated for cleanliness and maintenance. It's conveniently located for tourists, with easy access to major attractions and a shopping mall. The staff provides excellent service, showing great hospitality throughout guests' stay. The apartments are well-spaced and offer incredible views. Lotte provides ample amenities that guests have appreciated for their comfort.

Few guests had communication issues with staff, but majority enjoyed a pleasant stay.

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Showing 303 verified guest comments
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  1. 10.0
    Exceptional
    hongyoun from Vietnam
    Couple
    One Bedroom Apartment
    Stayed 2 nights in June 2024

    “Residence usage review”

    1. Service: It is capable of handling both Korean and English, and the staff's kindness was very satisfying. 2. Location: The accessibility to major destinations in Hanoi was good. 3. Facilities: Although it was a residence, the cleanliness of the facilities and room conditions were satisfactory at a hotel level. 4. Meals: The breakfast was satisfactory. 5. Overall: I recommend it for tourism or business visits to Hanoi.

    Reviewed June 17, 2024
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  2. 10.0
    Exceptional
    youngok from South Korea
    Group
    2 Bedroom Apartment
    Stayed 2 nights in September 2024

    “Very satisfied.”

    Advantages. The staff are incredibly friendly. The building is magnificent, which my parents really like. It was remodeled in 2023, so the rooms are tidy and being on a high floor provides a great view. There's a large refrigerator that dispenses ice, which is convenient. There's a Lotte Mart in the basement, making it easy to shop for gifts. If something is delicious, I go back to buy more, and I return for any missed items, haha. I was worried about being far from the old town, but being in the city center means Grab rides come quickly. I paid an extra fee to change to Lotte Hotel breakfast, but breakfast was simple, so I was disappointed. Next time, I plan to use the Residence breakfast with a full-course meal and mini buffet. Disadvantages. There is no vanity in the room. Each room has a mirror inside the wardrobe, but the location is awkward, making it inconvenient to do makeup. Although there are two bathrooms in the 2-bedroom suite, shampoo, body gel, and the hairdryer are only available in one place. Overall, I highly recommend it.

    Reviewed September 20, 2024
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  3. 8.4
    Excellent
    Nancy from Canada
    Couple
    1 Bedroom Apartment
    Stayed 2 nights in May 2023

    “Beautiful view and good price”

    Stayed for 2 nights on 56th floor. 56th! The city view was AMAZING. Awesome Staff and the food was GREAT. Lotte is huge as they have the other side for hotel room check in and the other part for Residence Apt. and then you got the stores and all. This place has a couple restaurants inside the hotel so a lot choices. So many things I couldn't get to them all so no need to go out to dine. Starbucks next door. Money exchange avail. on site too. Love the Staff and their professionalsm. Worth every dime. I'll def. come back

    Reviewed May 27, 2023
  4. 10.0
    Exceptional
    Vy from Vietnam
    Couple
    One Bedroom Apartment
    Stayed 2 nights in March 2023

    “Excellent!!!!”

    Super clean and the staff is very helpful. 80% korean stay here. Lotte has everything: food cinema coffee shop

    Reviewed March 06, 2023
  5. 9.6
    Exceptional
    HUNG from United States
    Couple
    One Bedroom Apartment
    Stayed 2 nights in November 2023

    “HaNoi Lotte Residence”

    The 1BR apartment was exceptional. The Queen sized bed was OK for us but a King bed would have been nicer. Breakfast was OK but selection was lacking. Did not get a chance to use pool & sauna facility but they appeared to be nice.

    Reviewed November 27, 2023
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