Great Viewpoint & Location”

With 65-Floor-Hotel, You can experience supurb viewpoint of Hanoi. Enjoy the aroma of west lake while taking a bath in your room. It will be one of the best moment ever in your life. Also, service was perfect and Evian Spa, Top of Hanoi was EXCEPTIONAL. If you are heading to Hanoi, I strongly recommend this spot for unique, luxurious experience. But keep in mind. There is NO FREE MEAL. You shall be ready to pay for it.

Exceptional”

We enjoyed the stay. One thing to note is that apartment resident can only access the outdoor pool for free and have to pay additional fees for indoor pool. If the weather is ok to swim outdoor that would be no problem

Really excellent stay”

This was my fourth trip to Hanoi but my first trying Lotte the Residence. No regrets whatsoever. The lobby waiting area was beautifully furnished and front desk check in was efficient and very helpful. My unit was in the style of an apartment with one bedroom, a small kitchen, a living room with dryer and washing machine. It was such a spacious place to stay for one person. Facilities such as gym, pool, sauna and japanese baths were part of the package and was fantastic although the pool was outdoor and quite cold during the October weather. Breakfast was on the hotel wing's 63rd floor with wide choices of western, local and Korean food. My favourites were the seasonal fruits, the korean pancake, pho and the latte but staff were overly efficient. On 2 days, they cleared my plates before I actually finished, thinking I had left. Staff were fantastic everywhere, housekeeping, cafe, front desk, bellboy and security. It was a little pricy but well recommended.

No TV in the master bedroom”

it is quite uncomfortable.

Very Nice Room”

Thank you for the welcome and kindness

ENG”

Good Location and facilities

Good but with encounters”

It was a nice place but at 2 in the morning we heard someone fidling with packets and dishes In the kitchen when we checked there was no one there when we went back to our room there were noises again so we advised the recrption and they immediatly changed our room. There was nothing wrong with the new room It was actually very nice. There was definetly a inquisitive visitor from the other side in the old apartment. But harmless......

Exceptional”

nous avons réservé un appartement avec un lit supplémentaire payant que nous n'avons pas eu

期待どおりのホテル”

全てが良い。部屋が広くて快適でした

設備は完璧”

値段の割に床の掃除がいまいちだった それ以外は完璧

安心、便利、清潔。。素晴らしいホテルです”

日本語と韓国語と英語ができるスタッフがいらして安心して泊まることができました。 ロッテセンター地下1階に［ロッテマート］、8階には［MIKUNI　DENTAL］があり、本当に便利でした。また、ハノイに来たら迷いなくロッテホテルにするでしょう^^

เป็นที่พักที่ดีมาก จะกลับไปพักอีกแน่นอน”

- วิวรอบเมือง มองออกจากห้องไป สวยมาก - ห้องสะอาด กว้างขว้าง - อุปกรณ์เครื่อใช้ ครบครัน มากกว่าที่อื่นๆ และเป็นของมีคุณภาพ - สะดวกกับ Lotte Mart ชั้นล่าง สามารถซื้อของกินขิงใช้ได้สะดวกมาก

very good”

호텔주변에 갈만한곳이 없지만 호텔자체는 만족합니다

편하고 좋아요”

지하에 편의 시설이 많아서 편하게 이용했어요. 무엇보다 건조기가 있어서 여행내내 빨래 걱정은 없었어요.

재방문 의사 100%”

너무 좋다. 추가 이불 요청했는데, 친절히 가져다주심. 애들이 있다면 호텔보단 레지던스 강추.

롯데 더 레지던스 굿~”

가족 여행시 롯데 더 레지던스 강추~

전망좋은 호텔”

서비스 훌룡하고 마트와 백화점을 끼고있어 참 좋았습니다 홍강이라는 중식당 요리두 좋았고 마트도 옆에있어 이용하기 편리하네요. 역시나 룸컨디션도 좋았구요~~^^강추합니다.

출장애 적합”

청결하고 직원 서비스 좋고 출장에는 딱 맞습니다

하노이 최고 호텔”

이번 출장 기간 동안 jw marriott, intercontinental landmark, lotte residence, 3곳에서 숙박을 하게 되었다. 레지던스 숙박은 처음이었는데 결론적으로 아주 만족스러웠다. 1. 1룸, 1거실 형태의 레지던스로 집 같은 분위기 2. 지하 롯데마트에서 한국 라면등 구매하여 셀프 야참 3. 63층 롯데 호텔에서 조식 4. 비싸지 않은 런더리 서비스 이용 가능 5. 드럼 세탁기 및 건조기 이용으로 저녁 빨래 후 다음날 아침 착복 가능 6. 고층에서 바라다 보는 전경 7. 훌륭한 구비품 8. 일본인 촌에 위치 9. 서호 및 호암끼엠 접근 용이성 10. 쫑화 및 미딩 접근 용이 하여간, 위치, 시설, 서비스 모두 더할 나위 없음