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Exterior view, Lotus Desaru Beach Resort & Spa in Desaru
Lotus Desaru Beach Resort & Spa
Exterior view, Lotus Desaru Beach Resort & Spa in Desaru
Lobby, Lotus Desaru Beach Resort & Spa in Desaru
Lobby, Lotus Desaru Beach Resort & Spa in Desaru
Beach, Lotus Desaru Beach Resort & Spa in Desaru
Beach, Lotus Desaru Beach Resort & Spa in Desaru

Removed from saved list

7.8

Very good

16,727 reviews

16,727 reviews

Housekeeping374
Children's activities236
Beach197
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Desaru Beach
420 m
Sand & Sandals Resort & Spa
480 m
Fisherman Museum (Muzium Nelayan)
560 m
Tunamaya Beach & Spa Resort
1.0 km
Sebana Golf Resort
2.1 km

Lotus Desaru Beach Resort & Spa

Lot 1854, Jalan Desaru Bandar Penawar, Kota Tinggi Johor Darul Ta’zim, Desaru Beachfront, Desaru, Malaysia, 81930 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Desaru Beachfront part of Desaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nelayan Seafood by the Coast. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Spa

Swimming pool [outdoor]

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

46 travelers have booked today.

Value for money7.9
Distance to city center75 km.Km
Location rating8.1

Rooms available at Lotus Desaru Beach Resort & Spa

2 Bedroom Junior Suite - Pool-Garden View
...
  • Room size: 78 m²/840 ft²
  • Nature view
  • 2 single beds and 1 king be...
Enter dates to see prices
1 Bedroom Duplex Suite - SPLASH Water Park View
...
  • Room size: 59 m²/635 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
1 Bedroom Duplex Suite - Top Floor
...
  • Room size: 59 m²/635 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
1 Bedroom Duplex Suite - Pool-Garden View
...
  • Room size: 59 m²/635 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
2 Bedroom Junior Suite - SPLASH Water Park View
...
  • Room size: 78 m²/840 ft²
  • Nature view
  • 2 single beds and 1 king be...
Enter dates to see prices
Penthouse Apartment
...
  • Room size: 152 m²/1636 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
3 Bedroom Master Suite - SPLASH Water Park View
...
  • Room size: 109 m²/1173 ft²
  • Nature view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 117 m²/1259 ft²
  • Balcony/terrace
  • 1 queen bed & 1 king bed & ...
Enter dates to see prices
3 Bedroom Master Suite - Pool-Garden View
...
  • Room size: 109 m²/1173 ft²
  • Nature view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Two-Bedroom Suite
...
  • Room size: 78 m²/840 ft²
  • Balcony/terrace
  • 2 single beds & 1 king bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at Lotus Desaru Beach Resort & Spa?

Lotus Desaru Beach Resort & Spa has a plethora of restaurant and dining options for you to experience while remaining at this property, which include Western cuisine, Vegetarian restaurant, International cuisine, and Buffet in restaurant.

What kind of water sports activities are readily available at Lotus Desaru Beach Resort & Spa?

Lotus Desaru Beach Resort & Spa offers water sport activities including fishing, and water sports (non-motorized) for you to enjoy and sweat it out.

Does Lotus Desaru Beach Resort & Spa provide laundry services?

Yes! Lotus Desaru Beach Resort & Spa offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

At what time of the year is Lotus Desaru Beach Resort & Spa most popular?

Lotus Desaru Beach Resort & Spa's most popular month where verified guests have stayed the most is in December.

What do past visitors like most about Lotus Desaru Beach Resort & Spa?

Verified guests that stayed at Lotus Desaru Beach Resort & Spa have given this property a rating of 8.078 for its excellent facilities as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Lotus Desaru Beach Resort & Spa?

Past solo travelers that have stayed at this property have given Lotus Desaru Beach Resort & Spa an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Lotus Desaru Beach Resort & Spa?

Past business travelers that have stayed at this property have given Lotus Desaru Beach Resort & Spa an average rating of 7.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Lotus Desaru Beach Resort & Spa?

Past couple travelers that have stayed at this property have given Lotus Desaru Beach Resort & Spa an average rating of 7.9. You can look up on more descriptive customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Group travelers have given to Lotus Desaru Beach Resort & Spa?

Past group travelers that have stayed at this property have given Lotus Desaru Beach Resort & Spa an average rating of 7.6. You can look up more specific customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What people love about Lotus Desaru Beach Resort & Spa

  • 10

    Exceptional
    Cleanliness

    "More convenient and clean environment."

    Mala

    |

    September 18, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Clean beach."

    Khaw

    |

    September 17, 2023

  • 8.4

    Excellent
    Location

    "The location is easy to find."

    Suria

    |

    September 4, 2023

Property ranking|Compared to 337 Desaru properties
See all rankings
Room comfort score
7.3/10
Room size
114 sqm.
Couples review score
8/10
Cheapest price score
Better than
99
%
of Desaru properties
Bigger than
98
%
of Desaru properties
Better than
91
%
of Desaru properties
Better than
86
%
of Desaru properties
Overall rating:

7.8

Very good
16,727 reviews
Cleanliness
7.6
Facilities
8.1
Location
8.1
Read all reviews >
What travelers say they love:
Clean bedroom with spacious living room.
SYARUL from Malaysia
Family with older children
More about Lotus Desaru Beach Resort & Spa

More about Lotus Desaru Beach Resort & Spa

Experience the Best of Desaru at Lotus Desaru Beach Resort & Spa

Lotus Desaru Beach Resort & Spa is a 4.0 star hotel located in the heart of Desaru, Malaysia. The resort boasts an array of facilities to make your stay comfortable and enjoyable. Guests can indulge in a shopping spree at the onsite shops, grab a cup of coffee or a refreshing drink at the coffee shop or bar, or take advantage of the laundry service. The hotel's restaurant offers a delectable range of local and international cuisine, and room service is available for those who prefer to dine in. Safety deposit boxes, airport transfer, tours, and concierge services are also available for guests' convenience. The hotel rooms are equipped with air conditioning, inhouse movies, hair dryer, television, and a balcony/terrace with stunning views. For those looking to relax and rejuvenate, the hotel offers massage services, a fitness center, sauna, steamroom, and spa. Water sports enthusiasts can enjoy both motorized and non-motorized activities at the outdoor pool and private beach. Wi-Fi is available in public areas, and the hotel offers a car park, designated smoking area, refrigerator, games room, and free Wi-Fi in all rooms. Guests can also take advantage of the BBQ facilities, luggage storage, fishing, karaoke, convenience store, daily housekeeping, gift/souvenir shop, taxi service, ticket service, boats, halal restaurant, beach, breakfast buffet, continental breakfast, car park onsite, self-parking, car park free of charge, and free fitness center. With so much to offer, Lotus Desaru Beach Resort & Spa is the perfect destination for your next vacation.

Various Luxurious Room Types to Choose From

Lotus Desaru Beach Resort & Spa offers a wide range of luxurious room types to choose from. Guests can opt for the 1 Bedroom Duplex Suite - Pool-Garden View, 1 Bedroom Duplex Suite - SPLASH Water Park View, 1 Bedroom Duplex Suite - Top Floor, 1 Bedroom Suite, 2 Bedroom Junior Suite - Pool-Garden View, 2 Bedroom Junior Suite - SPLASH Water Park View, 2 Bedroom Suite, 3 Bedroom Master Suite - Pool-Garden View, 3 Bedroom Master Suite - SPLASH Water Park View, or the 3 Bedroom Suite. Each room type is beautifully designed and ranges from 59 to 109 square meters, with options for 2 single beds or 1 king bed, 1 queen bed, or 1 queen bed. Guests can choose the room type that best suits their needs and preferences for a comfortable and luxurious stay at Lotus Desaru Beach Resort & Spa.

A Haven of Cleanliness, Friendliness, and Delicious Food

Lotus Desaru Beach Resort & Spa has been receiving rave reviews from satisfied customers. Many guests have commented on the resort's cleanliness and the friendliness of its staff. The resort also boasts a beautiful beach that guests love. Families with children have particularly enjoyed their stay, with comfortable and clean rooms that their kids love. Guests have also praised the resort's Seafood Restaurant, where the service is excellent and the food is super delicious. The breakfast and restaurant options are also great, with good choices available all day. Overall, guests have found Lotus Desaru Beach Resort & Spa to be a clean, beautiful, and friendly place to stay, with great service from its staff who are always ready to help.

Experience a Memorable Stay at Lotus Desaru Beach Resort & Spa

Lotus Desaru Beach Resort & Spa in Desaru, Malaysia is the perfect destination for those seeking a memorable vacation. With an overall rating of 7.8, guests have praised the resort for its excellent value and top-notch facilities, which have earned ratings of 7.8 and 8.1, respectively. The resort's prime location has also been well-received, with guests awarding it an 8.0 rating. Additionally, the staff's performance has received high marks, with guests rating it a 7.9. While the food and dining have received a slightly lower rating of 6.3, the resort's cleanliness has been commended with a rating of 7.6. Overall, guests can expect a comfortable stay at Lotus Desaru Beach Resort & Spa, with a rating of 7.3 for comfort. Book your stay today and experience the exceptional hospitality and amenities that have left previous guests raving about their stay!

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

564 mentions

Beach

561 mentions

Swimming Pool

372 mentions

Housekeeping

372 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Malay
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hammam
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Teratai Coffee House
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Seaview
  • Cuisine: Asian, International, Local
  • Menu: A-la-carte

Location

Lot 1854, Jalan Desaru Bandar Penawar, Kota Tinggi Johor Darul Ta’zim, Desaru Beachfront, Desaru, Malaysia, 81930
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property only provides breakfast and theme park ticket for 1 bedroom with 2 guests, 2 bedroom with 4 guests and 3 bedroom with 6 guests.
  • Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until
Getting around
  • Airport transfer fee180 MYR
  • Distance from city center75 km.Km
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • License Id / Local Tax ID/ Entity NameLotus Desaru Beach Resort & Spa Sdn Bhd
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 746
  • Most recent renovation2009

Reviews of Lotus Desaru Beach Resort & Spa from real guests

Provided by verified guests of Agoda
Cleanliness7.6
Facilities8.1
Location8.1
Room comfort and quality7.3
Service7.9
Value for money7.9
High score for Desaru
Rating
9+ Exceptional (1,844)
8-9 Excellent (1,252)
7-8 Very Good (2,853)
6-7 Good (1,658)
<6 Below Expectation (2,010)
Time of the year
Mar - May (2,181)
Jun - Aug (2,745)
Sep - Nov (2,070)
Dec - Feb (2,621)

Show reviews that mention 

Showing 9,617 verified guest comments
12345
10.0
Exceptional
Nurzanilam from Singapore
Family with young children
Stayed 1 night in December 2022

Old is gold! ”

Came back with kids after 13 years. Expecting it to be rundown but building and facilities is well maintained. Furniture may be old but is ok. Room is still comfortable. Love the waterpark. My kids enjoyed it a lot. It’s warm n nice. There’s too many activities to do! So much to choose from. We came on NYE so the restaurants are super full but still managed to fulfil orders even though late. It’s ok. I will come back with my family again on the next holiday. Thanks!

Reviewed January 01, 2023

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Dear Mr/Mrs Nurzanilam Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 02, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Foo from Singapore
Family with young children
Stayed 2 nights in December 2022

Clean and spacious ”

Rooms really clean, spacious and sound proofed. Although the resort is a little dated, everything are well maintained. Except for master bedroom toilet floor always wet but no major problem. Staffs are fast, efficient and can speak English well (check in counter). My 4.5 yrs old sons love their Nick Jr TV program and the in house water park! Although there are lots of people at breakfast buffet, there are plenty of seats and food never ran out. Totally recommend this resort! Although i wish we can explore more of the beach. We cannot explore the beach out of resort area as compared to few years back.

Reviewed December 20, 2022

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Dear Mr/ Mrs Foo, Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded March 29, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Nourain from Malaysia
Family with young children
Stayed 1 night in December 2022

Calm and peacefully ”

Great location, really pleasant and clean rooms. The reception counter at lobby, swimming pool counter and buffet staff are very friendly and helpful. This is our first time staying here and it was one of the nicest places in JB. The only thing that need to improve is your buggy driver. They need to be more polite to customer (some of them are quite moody and hot tempered). However, overall we really enjoyed our holiday staying here and surely we will come again. Thank you

Reviewed December 29, 2022

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Dear Mr/Mrs Nourain Thank you for your valuable feedback and comments, Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well, TEAM, Lotus Desaru Beach Resort & Spa

Responded January 02, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
SITI from Malaysia
Family with young children
Stayed 1 night in October 2022

Enjoy the stay here!”

The staff were excellent that they manage to clean the room for an early check in eventhough we can see the floor is stil wet when we arrive but atleast, we know that they had the job done. We also get a super good room view facing the waterpark as requested during the booking. The bed & pillows are comfortable, the shower water pressure also strong enough. My kids really enjoy the waterpark & me had a relexing time waiting for them as the resort provide enough seats there. Its just a bit tiring when we need to take a lot of steps to go to the pool. And forget to mention about their mini bird cage, its clean & well managed. Overall, we had a really good times there. TQ lotus desaru!

Reviewed October 28, 2022

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Dear Ms. Siti, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well,

Responded May 15, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Kee from Singapore
Family with young children
Stayed 2 nights in December 2022

Quick Getaway.”

Drove up from SG, other than the jam, less than an hour drive to the resort. Easy to get there just following GPS. Checking in time is reasonable. Venue isn't new but space was huge, my single bedroom is a double story apt style, with a living area, belcony, pantry, microwave, fridge and an washing sink, toilet above comes with a bathtub, and a WC and the ground floor. Additional bed at RM90. The resort is very near to beach, 3 restaurant by the beach and breakfast area also near to beach. A minimart within the resort, and many fun things for the kids to enjoy. Overall is happy with the experience, price is also very reasonable.

Reviewed December 26, 2022

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Dear Mr/ Mrs Kee Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 09, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Vijayalakshmi from Singapore
Family with young children
Stayed 3 nights in August 2022

Awesome!! ”

Had the most memorable and wonderful birthday here! The staff were great and helpful, especially the resort manager and events managers. The place was very clean and well kept. Beach was really great. Facilities awesome! And food was superb! Pool was very clean. Had a small water park and bird feature with peacocks and ducks!! Definately recommended for couples, families, children! Looking forward to going back again!! Thank you for a splendid time at your resort❤️

Reviewed September 17, 2022

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10.0
Exceptional
Khoo from Singapore
Family with young children
Stayed 3 nights in January 2023

Exceptional”

Booked the 3 rooms suite at Block C, right at the end. Very comfortable. They have buggy service to bring us to lobby. About 5-7 mins walk to lobby. Rooms clean, toilet clean. Will stay again

Reviewed January 31, 2023

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Dear Mr/ Mrs Khoo Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded February 01, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Muhammad from Singapore
Group
Stayed 2 nights in December 2022

Everything you need for a restful vacation”

Had a party of 22 from all over Southeast Asia staying in this resort for a family gathering. Everything is available on request. Had an issue with the microphone in the Tulip Karaoke Room. However, it was readily replaced by Shri, the Events Manager. Breakfast was awesome! Canai, sausages and teh tarik are the must-haves. Would prefer a daily variation for the menu though. Above all, it was a blissful experience.

Reviewed December 21, 2022

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Dear Mr/ Mrs Muhammad, Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded March 29, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Zhiwei from Singapore
Family with teens
Stayed 2 nights in November 2022

Great stay with family”

Staff was prompt to check-in and our request. When we found out that one of the aircon was leaking in the apartment, the maintenance team was there to fix the issue in a short while. They are constructing a new feature near the beach when we took to their sea sports activities. The jet ski was a great highlight for my boys as they got to try with the help of the guides. Love to be there again with my family soon.

Reviewed December 06, 2022

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Dear Mr/ Ms Zhiwei, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well,

Responded May 15, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Syahida from Malaysia
Family with young children
Stayed 1 night in December 2022

Great place for families with young kids”

The splash park is enjoyable for both young kids and adults. Price for additional breakfast and waterpark access are also reasonable. Although we were unable to swim at the beach, the view is very nice and relaxing. Staffs are helpful. Able to check in early without any additional charge as the rooms were already ready. Check out process is also swift and easy. Overall very satisfied.

Reviewed December 19, 2022

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Dear Ms Syahida, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well,

Responded May 14, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
SHUNMUGANATHAN from Malaysia
Family with teens
Stayed 1 night in December 2022

Fantastic ”

Good facilities and friendly staff. Breakfast was superb with a large spread and variety. Rooms were clean and pleasant. Dinner at their restaurants were good. Will definitely come again

Reviewed December 28, 2022

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Dear Mr Mrs SHUNMUGANATHAN Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 02, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Saad from Singapore
Family with young children
Stayed 3 nights in January 2023

Best place to travel”

Children are very happy and they want to come again. Room is clean and spacious.

Reviewed January 26, 2023

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Dear Mr/ Mrs Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 27, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Shahril from Singapore
Family with young children
Stayed 3 nights in December 2022

Old but still gold ”

Compared to the newer resorts at Desaru, it might pale in comparison. But for what we pay, this is still value for money. Room is clean. water play is good. Bfast is good enough.

Reviewed December 24, 2022

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Dear Mr/ Mrs Shahril, Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 21, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
cynthia from Malaysia
Family with young children
Stayed 1 night in February 2022

Happy kids, happy parents”

Love the hotel, room was clean and bed was comfy! My kids loved esp. the water park. We went on a weekday so not many people using the facilities. What I love was the hotel facilities, the staff was helpful and diligent esp at the waterpark, I felt at ease to leave my kids as there were so many lifeguards on standby. Restaurants had many choices and delicious food too. They are still renovating the beach facilities and hopefully, we get to use them soon! Tq

Reviewed February 17, 2022

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10.0
Exceptional
Nor from Singapore
Family with teens
Stayed 2 nights in December 2022

Exceptional”

Stayed in 3 bedroom, spacious and clean. Dont expect a very good decor and such as u know desaru has been there over the years. Staffs was friendly and helpful. Buggy to get around Lotus desaru.

Reviewed December 05, 2022

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Dear Ms. Nor, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well,

Responded May 15, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
MOHAN from Singapore
Couple
Stayed 1 night in November 2022

Lotus desaru resort ”

The rooms seems to be far away FM the lobby but they got buggy services which brings you to where I want to go around the lotus desaru resort .,buffet breakfast was awesome local delights.many to choose thy even have Indian food thosai roti Prata .will cum back again ...NVR have a chance to go around the beach n the waterpark due to lack of time .

Reviewed December 03, 2022

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Dear Mr. Mohan, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well

Responded May 15, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Brian from Singapore
Couple
Stayed 1 night in January 2023

Perfect for a weekend getaway”

Great option for a weekend getaway. Diverse activities and facilities. Staff can communicate in English well and are very helpful. Transport to and from resort can be easily arranged as well. Not to mention, great value for money.

Reviewed January 02, 2023

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Dear Mr/ Mrs Brian Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded January 09, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Faizal from Malaysia
Family with young children
Stayed 1 night in November 2022

Great family vacation ”

The resort was overall great for family with kids. The waterpark is within walking distance from the rooms. However, the breakfast place was a bit far from the room, need to drive there and even from parking to the actual breakfast venue is quite far. Families traveling with senior citizen please take note, ask for wheelchair for the elderly.

Reviewed December 05, 2022

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Dear Mr. Faizal, Greetings from Lotus Desaru Beach Resort and Spa, Thank you for your valuable feedback and comments .Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience. It has been a pleasure having you with us and looking forward to welcoming you again. In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa. Have A Wonderful Day, Thank you & be well,

Responded May 15, 2023
Lotus Desaru Beach Resort & Spa
10.0
Exceptional
Shazrizul from Malaysia
Family with young children
Stayed 2 nights in August 2022

Great place to spend time with families”

Its a good place to spend your time with families. The beach were clean. Restaurant place near the beach. You can have your meals while looking at the sea view. The waterpark also great. Your kids will love it.

Reviewed August 31, 2022

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10.0
Exceptional
wenjia from Singapore
Couple
Stayed 1 night in October 2022

perfect for family beach holiday”

booked a loft style unit, very spacious, price is surprisingly affordable, looks all hotel room has sea view, a good design, swimming pool and plenty of water play pool within the hotel, kids will very much like it, hotel has a few restaurant along the beach for lazy and relax, only one drawback is the breakfast due to high volume of guests come down at the same time, very crowded, other that is a perfect stay

Reviewed December 19, 2022

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Dear Mr/ Mrs Wenjia, Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’. We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us. Have an Awesome Day, Thank you & be well TEAM, Lotus Desaru Beach Resort & Spa

Responded May 08, 2023
Lotus Desaru Beach Resort & Spa
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