Lotus Garden Hotel
Lotus Garden Hotel
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"Room was nice quiet and clean."

Nick

|

April 14, 2018

 Lotus Garden Hotel

  • Room size: 24 m²/258 ft²
  • Shower
  • Kitchenette
  • 2 single beds
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Lobby
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Interior view Lotus Garden Hotel
Interior view
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Interior view Lotus Garden Hotel
Interior view
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Excellent
Location
8.0
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Lotus Garden Hotel

Excellent location
- 2.63 kilometers from city center
- What's nearby?
Very good
From 2672 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.7
Recommended by 89% of guests
Value for money7.5
Location rating8.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport7.8 km
  • 670 meters to public transportation

  • Airport transfer

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Deluxe With Kitchenette
Deluxe With Kitchenette
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 double beds
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Executive Deluxe Twin
Executive Deluxe Twin
...
  • Room size: 26.25 m²/283 ft²
  • Street view
  • 1 double bed or 2 single be...
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Deluxe Twin Room with Kitchenette
Deluxe Twin Room with Kitchenette
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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Grand Deluxe Room
Grand Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 16.25 m²/175 ft²
  • City view
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 double bed
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Grand Deluxe Double
Grand Deluxe Double
...
  • Room size: 20.07 m²/216 ft²
  • City view
  • 1 double bed or 2 single be...
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Grand Deluxe Twin
Grand Deluxe Twin
...
  • Room size: 20.07 m²/216 ft²
  • City view
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 13.2 m²/142 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe Double
Deluxe Double
...
  • Room size: 16.25 m²/175 ft²
  • City view
  • 1 double bed or 2 single be...
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What people love about the property

  • "I always love staying here."

    rachel

    |

    December 21, 2017

  • "Staff is helpful and kind."

    Patrick

    |

    December 9, 2017

  • "Polite staff, great location, ample facilities."

    Kent

    |

    November 30, 2017

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More about Lotus Garden Hotel

More about Lotus Garden Hotel

"Great position friendly courtious staff yea n great rates"

William

|

December 25, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Hizon's Cakes & Pastries
100 m Filipino
iBread
580 m Filipino
Vatel Restaurant Manila
2.3 km Filipino, French, Mediterranean
American cuisine
American cuisine
Max's Restaurant in Malate
330 m American, Asian, Filipino
Pancake House
780 m American, Asian, Filipino
The Coffee Bean & Tea Leaf Malate
870 m American, Cafe
Asian cuisine
Asian cuisine
Jollibee Padre Faura
50 m Asian, Fast food, Filipino
Dakota Cabin Cafe Bar and Bistro
70 m Asian, Bar, British
Calle 5
70 m Asian, Bar, Filipino

What they offer

"Staff good location good"

Jason

|

February 27, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2672)Booking.com Reviews (852)
7.6
/
10
Cleanliness7.7
Facilities7.3
Location8.0
Room comfort and quality7.6
Service7.6
Value for money7.5
Provided by verified guests of Agoda
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All guests (2672)
All room types
Showing 2370 verified guest comments
12345
6.8
Good
jong from South Korea
Solo traveler
Superior Double
Stayed 1 night in October 2018
Just okay”
Nothing special here. A bit old and in need of some renovation. Okay for the money I guess. Area and neighborhood is not the best.
Reviewed November 03, 2018
6.4
Good
MOHAMMED from Saudi Arabia
Business traveler
Deluxe With Kitchenette
Stayed 5 nights in October 2018
Good”
The hotel is located in the heart of Manila city, thought there are so many annoying traffic around the clock, but the advantage is that all the travellers need are just few walking steps around, such as shopping centres, restaurants, bars, night clubs, etc. There are some areas in the hotel which need improvement, such as the breakfast buffet, it lacks so many items, such as the continental breakfast. No cheese, no brown bread on the counter, you have to order it, no honey, The menu is the same everyday. The other thing, is if you stay in a deluxe room with a kitchenette, you have to ask for the utensils, such as sharp knives, spoons and forks, cooking pots, plates, etc.... The hotel also doesn't have swimming pool, but it has a good Jacuzzi can be reserved privately for the room. The hotel staff are professional and very hospitable.
Reviewed October 11, 2018
10.0
Exceptional
Garry from United Kingdom
Couple
Deluxe Double
Stayed 2 nights in March 2018
Lotus Gardens”
We always stay here when we are in Ermita Rooms are always clean and tidy. breakfast is not always suitable for foreign guest. But you can have eggs Hash brow and some times Bacon . Vic is always a delight to see him on duty in breakfast room. very attentive and helpful. Check in staff always fast and efficient
Reviewed October 10, 2018
8.4
Excellent
Anthony from Philippines
Couple
Standard Double Room (No View)
Stayed 1 night in October 2018
Cable Programming Disapointment”
Value for money was good as in, Location is close to Robinson Mall shopping and dining , Free Wifi, good staff responds to problems quickly, clean and very comfortable room, bed had a nice firm spring mattress (not that foam crap that makes you feel crippled the next day).,,Buffet breakfast was very good they cook the eggs to order as you wait! Only one problem existed in this hotel, for some it won't be a problem, for some like me, daily news from the U.S. I like to hear everyday, and that means Fox News Channel. It shows on their program schedule but they are not subscribed to it!!! They only had the BBC and Clinton News Network (CNN) both are "Fake News" networks! That was the only bummer for me! One other thing; If you are driving yourself, parking is a problem there good luck and SEMPER FI.
Reviewed October 06, 2018
10.0
Exceptional
Anthony from United States
Couple
Deluxe Double Room
Stayed 5 nights in August 2018
Home”
The best hotel in manila. Super friendly and helpful staff. Nice rooms. Good location. Best bfast buffet in the business.
Reviewed September 17, 2018
7.6
Very good
phillip from Australia
Couple
Deluxe Double Room
Stayed 4 nights in August 2018
Great breakfast, great staff rooms ok”
Staff attentive, rooms clean and tidy great breakfast but room service food well below par order tenderloin steak sandwich piece of steak was size of thumb on tiny hot dog roll that was stale and steak was so rubbery could of made a tyre out of it could not even give it away to the street beggers
Reviewed September 04, 2018
10.0
Exceptional
Paul from Australia
Family with young children
Stayed 1 night in August 2018
Always a nice place place to stay”
Excellent value for money hotel. Good location in Ermita. Close enough to airport and good for shopping and eating at Robinsons. Staff are courteous. Rooms are clean. We love it.
Reviewed September 04, 2018
8.8
Excellent
yang from China
Business traveler
Deluxe Twin Room with Kitchenette
Stayed 7 nights in August 2018
good”
good
Reviewed September 01, 2018
9.2
Exceptional
john from Australia
Couple
Deluxe Double Room
Stayed 3 nights in August 2018
Exceptional”
It was a great stay thank you very much
Reviewed August 31, 2018
8.8
Excellent
erlyn from Philippines
Family with teens
Deluxe With Kitchenette
Stayed 1 night in December 2017
Good place to stay in Manila ”
Thumbs up!!!
Reviewed August 31, 2018
5.6
Rex from Philippines
Family with young children
Stayed 1 night in August 2018
Staff needs improvement, esp those on front desk (girls)”
Water in Jacuzzi needs to be changed.
Reviewed August 29, 2018
8.4
Excellent
Nigel from United Kingdom
Solo traveler
Superior Double
Stayed 1 night in September 2017
Good value for money hotel”
Friendly and helpful staff and good location, near US Embassy and Robertson shopping mall
Reviewed August 19, 2018
Dear Nigel, Greetings from Lotus Garden hotel! We are very pleased to hear back from you and read about your review regarding your recent stay with us. We are elated that you chose to stay with us for your recent trip. We are proud to say that our staff is one of the key assets of our property and we are glad that you commended them for their service. I have let them know of your commendation and they send their thanks and regards to you as well. Indeed our location is also one of the assets of our hotel. In fact tourist spot such as the know Rizal Park, Intramuros Golf Course is nearly located to us, shopping centers, clinics and the US Embassy is around 10-15 minutes walking distance from us too. On behalf of Lotus Garden Hotel Team, we thank you again and we are very excited to welcome you back soon. Sincerely, Cecil Zschalig- Resident Manager
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Lotus Garden Hotel
6.8
Good
Barry from Australia
Couple
Stayed 5 nights in August 2018
Even with its problems this hotel is still satisfactory”
Clean and safe in spite of the aweful surroundings. Staff are generally productive but seem to be shuffling papers and making guests wait. I found staff overall helpful although they can only do a limited amount. The breakfast and service is a highlight. It is easy to get lost in the maze of rooms. Room staff are efficient and keep the rooms clean and tidy. For a budget hotel where the majority of guests are Filipino, there is both good and bad aspects about the hotel. Overall I enjoyed my stay but I understand why some guests would complain bitterly about their rooms and staff. Here you need to take the good with not so good. I stayed in this hotel several years ago and it has definitely declined.
Reviewed August 12, 2018
Dear Sir Barry, Greetings from Lotus Garden Hotel- Manila! Thank you for your feedback regarding your recent stay with us. Your comments are very important to us and we value your feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a delightful experience for you and other guests in the future. We appreciate your comments regarding the possible improvement necessary with regards to our Front Office staff and your commendation with our housekeeping staff. Likewise, we would love o know more of your concerns, specially you have mentioned that something has declined. We would like to have idea on it so that we could make the improvement necessary. We look forward in welcoming you again soon and work it up on what is missing during your previous visit. Best Regards, Cecil Zschalig-Resident Manager
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Lotus Garden Hotel
7.2
Very good
Juergen from Germany
Business traveler
Grand Deluxe Room
Stayed 1 night in June 2018
good hotel”
just I always get the less nicer rooms, no matter whatever I did booked
Reviewed August 09, 2018
Dear Juergen, Greetings from Lotus Garden Hotel- Manila! Thank you for your feedback regarding your recent stay with us. Your comments are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a delightful experience for you and other guests in the future. See to it that your positive comments will be shared to the rest of our team. Likewise we would like to know your room preference so that we would be able to block it and prepare it according to your needs. We look forward in welcoming you again soon. Best Regards, Cecil Zschalig- Resident Manager
Responded August 14, 2018
Lotus Garden Hotel
6.4
Good
Koh from Singapore
Business traveler
Grand Deluxe Room
Stayed 1 night in June 2018
Great Value Hotel”
Good hotel but the room near the road are noisy in the morning with many bus passing by.
Reviewed July 16, 2018
Dear Koh, Greetings from Lotus Garden Hotel! Thank you for giving us your positive comments online. We are working hard in providing the best and service and facilities for you our guest. Your comments are really helping us to be better. Likewise we apologize that you did not get your preferred room which is not on the road side. On your next visit please do not hesitate to inform our reception of your request so that they could assist you. On behalf of Lotus Garden Hotel Team, we thank you again and we are very excited to welcome you back soon Best Regards, Cecil Zschalig- Resident Manager
Responded July 17, 2018
Lotus Garden Hotel
2.0
Mark from United Kingdom
Group
Deluxe Twin
Stayed 1 night in May 2018
Very poor”
Had personal possessions stolen. Made a complaint straight away and followed this up with numerous emails with no response.
Reviewed July 05, 2018
Dear Sir Mark, Greetings from Lotus Garden Hotel! We do apologize that you felt that way. We are working hard in providing the best service and facilities for you our guest. We are sorry that you had encountered this unfortunate event. We would like to assure you that we tried our best to assist you with your concern; however continuous follow up we made from the transport service where you said you left the item you were looking we ourselves receive the same answer the time I gave you on the day you complaint,that they did not find anything in the car. We have been using this outsource transport service and we have not encountered this concern. In addition, with regards to the numerous follow up email you have mentioned on your comments we have answered it but since we do not have your direct email perhaps it did not push through. Again please accept our apologies and we are hoping that this hasn’t put you off a return stay with us. Sincerely, Cecil Zschalig- Residen
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Lotus Garden Hotel
10.0
Exceptional
mark from United Kingdom
Business traveler
Grand Deluxe Room
Stayed 1 night in June 2018
Fantastic ”
Yes this place is for party time so if you have come for a bit of R&R you have come to the wrong city unless u wish to stay out of the way ,No this place is to blow of steam and forget your troubles, plus is your coming on a budget do not complain if it doesn't meet your dreamsearch, as they say you pay peanuts you get monkeys but me and the wife had a ball ,loud yes in your face yes for the shy no on a budget good luck
Reviewed July 02, 2018
Dear Sir Mark, Greetings from Lotus Garden Hotel! Thank you for sharing your comments! We are very happy to know that you always have a fantastic stay in our hotel and keeps on coming back. It is nice to know that we have again exceeded your expectations and appreciate the improvements we have done. The rest of the team would also like to thank for all the positive feedback. Rest assured that we will continue to serve our valued guest like you with the highest degree of satisfaction. Thank you again and we are looking forward to welcoming you back on your next stay! Sincerely, Cecil Zschalig- Resident Manager
Responded July 13, 2018
Lotus Garden Hotel
6.0
Warren from Palau
Solo traveler
Stayed 3 nights in June 2018
Comfortably pleasant. Versatile staff to cater to your needs.”
Booking here was uneventful. Problem with Agoda with my next hotel booking at the Cherry Blossoms Manila in the same week. Booked a room with Agoda and got a booking I.D. and charged a superior queen room with my card at the advertised price. Upon arrival, I had no reservation, and am now in a room with a double bed that costs significantly more than what I booked on site. It is raining heavily and I prefer not to run around looking for another hotel. Stuck here genuinely dissapointed at the Cherry Blossoms Manila. Agoda, what is up with you guys. This is a stain on your normally reliable reputation.. Truly bummed out and feel cheated big time.
Reviewed June 21, 2018
Dear Sir Warren, Greetings from Lotus Garden Hotel, Thank you for your giving us feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. We appreciate your positive comments about our staff. I have let them know of your appreciation of their service and they send their thanks and regards to you as well. We are happy that we could step up on the previous experience you had before coming to our hotel. Again thank you so much for staying with us and we are looking forward to welcoming you back soon. Best Regards Cecil Zschalig-Resident Manager
Responded July 09, 2018
Lotus Garden Hotel
6.4
Good
Koh from Singapore
Business traveler
Grand Deluxe Room
Stayed 1 night in June 2018
Good Value”
Good breakfast but the staff need to smile more
Reviewed June 09, 2018
Dear Koh, Greetings from Lotus Garden Hotel! Thank you for giving us your positive comments online. We are working hard in providing the best and service and facilities for you our guest. Your comments are really helping us to be better. Likewise thank you for mentioning your appreciation of our buffet breakfast which is changing daily. In addition we take note of your comment regarding our front desk staff. Rest assured that we will share them your comments of smiling often. Again we are sincerely sorry and hoping that this hasn’t put you off a return stay with us. Best Regards, Cecil Zschalig- Resident Manager
Responded August 07, 2018
Lotus Garden Hotel
8.4
Excellent
Max from Australia
Family with teens
Stayed 1 night in May 2018
Max C Australia”
Great Hotel stayed there 4 times over the last month staff were always good & helpful door staff were full of helpful hints will definitely stay there again on our next trip Thanks
Reviewed June 05, 2018
Dear Max, Greetings from Lotus Garden Hotel! Thank you for sharing your comments! We are very happy to know that you always have a fantastic stay in our hotel and keeps on coming back. It is nice to know that we have exceeded your expectations. The rest of the team would also like to thank for all the positive feedback. Rest assured that we will continue to serve our valued guest like you with the highest degree of satisfaction. Thank you again and we are looking forward to welcoming you back on your next stay! Sincerely, Cecil Zschalig- Resident Manager
Responded August 07, 2018
Lotus Garden Hotel
12345
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