Very good 7.3
Based on 3121 reviews

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About Lotus Pang Suan Kaew Hotel


Lotus Pang Suan Kaew Hotel is located in the hub of Chiang Mai and is ideal for those wishing to experience the charms of this ancient city. The property is conveniently located near the central attractions of Chiang Mai, being only five minutes away from the popular Nimmarn Road.

Comprised of two towering wings, guests are able to view the street life below and the mountains beyond from the comfort of their spacious and well furnished rooms. The lobby bar provides excellent live entertainment while the hotel's restaurants serve an international fare, plus a variety of authentic Thai dishes.

There are 25 conference and meeting rooms capable of servicing the needs of 3,000 people. A swimming pool, sauna, internet access, and baby sitting services are just a few of the hotels facilities. From here, guests can explore not only the modern shopping and entertainment centers of Chiang Mai, but also the region's temples and historical sites of the city's intriguing past.

Lotus Pang Suan Kaew Hotel is the perfect place from which to explore Chiang Mai.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Nightclub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • French
  • Korean
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 100 THB
Breakfast Charge (when not included in room rate): 240 THB
Check-In From: 02:00 PM
Check-Out Until: 11:30 AM
Distance from City Center: 2.5 Km
Distance to Airport: 4.5 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 13
Number of Restaurants: 3
Number of Rooms : 420
Parking Fee (per day): 0 THB
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 1991
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Very good

based on 3121 reviews
  • Cleanliness 7.0
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for money 7.5
  • Food/Dining 6.8
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David from Singapore
Superior Room
Stayed 3 nights in September 2016
A place where staff are not too helpful
We arrived at about 12:30pm but were strictly not allowed to access our room (we reserved for 3 night!) but told to come back at 3pm. Wifi request was turned down as guests get wifi only from the password stuck on the mirror in the room. Toiletries were minimal and toothbrushes have to be requested and delivered once only (after request). Didn't bother to request thereafter ...
Reviewed September 23, 2016

Tiong from Malaysia
Superior Room
Stayed 3 nights in September 2016
Very run down and dirty. Saw several baby cockcroaches running around during breakfast on the cereal table and inside cereal bowl.
Reviewed September 12, 2016

Danny from Thailand
Superior Room
Stayed 2 nights in September 2016
bath rooms
I have stayed in this hotel for many years, just recently the only cleanliness problem is the bath rooms. The show walls are cover with scattered mold.
Reviewed September 10, 2016

Valerio from Thailand
Superior Room
Stayed 1 night in September 2016
Good hotel, nice swimming pool, very large rooms.
The hotel is nice although it has its age. The lobby is really beautiful and the pool area too. The rooms are very large and nicely made, although the forniture is not new or "old style". I did not notice any issue with cleanliness. Having found a good promotion the value for money ratio was excellent. The hotel is not in the old town, but both the airport and the old town can be reached fairly easily
Reviewed September 08, 2016

CHOONG from Malaysia
Superior Double or Twin Room
Stayed 2 nights in August 2016
looks old this hotel
Reviewed September 05, 2016

Erika from Australia
Superior Room
Stayed 2 nights in August 2016
Looks great in the photos but disappointing
Smells old, needs refurbishment. Looks ugly. Staff were helpful though
Reviewed September 04, 2016

MULLER from France
Deluxe Room
Stayed 2 nights in August 2016
Really big rooms and olympic size swimming pool, next to a mall.
This is a huge hotel for tour groups, but it is also nice for individual travellers because groups usually leave early and come back late, so you have the hotel for yourself during the day. This is the biggest swimming pool in Chiang Mai (better than the Shangri-la), the deluxe room in the 12th floor are relatively quiet, and the breakfast is OK. Another plus is the proximity of the Kad Suan Kaew shopping mall, and the backstreets of the Nimmanheimin area. If you want to go to the old town it is just across the moat, but i suggest you hire a cab from the mall or a tuk-tuk/ songhtaow because this crossing is deadly for pedestrian. Anyway the Chiang mai ram hospital is next door if you get run-over by a crazy teenager on his bike like i have. All in all this is a good hotel which can seem ugly on the outside but who cares once you live inside! You just have to avoid the tour group rush hour between 8 and 9.30 am if you don't want to wait for the lift.
Reviewed September 03, 2016

Brenda from United States
Families with older children
Superior Room
Stayed 1 night in August 2016
NIce and Pleasant
We were upgraded to junior suites because the deluxe rooms were filled. The rooms were very spacious and nice. THe swimming pool and workout rooms were great! The breakfast buffet was delicious, plentiful and diverse!
Reviewed August 28, 2016

NUTTAPOL from Thailand
Superior Room
Stayed 1 night in August 2016
Big hotel but a bit old
Room is old especially facility in shower room and toilet, however size of room is large. This hotel is located next to Gard Suan Kaew shopping mall which has a lot of restaurants and shops.
Reviewed August 26, 2016

Catherine from Australia
Solo travelers
Deluxe Room
Stayed 4 nights in August 2016
Cath N
Large room, great mountain view and very handy to mall with v good supermarket and food court. Wifi very poor and staff offhand. The pool is very nice but has no umbrellas for shade.
Reviewed August 16, 2016


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