Lotus Pang Suan Kaew Hotel
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7.5
Very good
/10
(4961 reviews)See what guests said
Breakfast24
Housekeeping21
Swimming Pool20
See map
8.3
Excellent
Location rating score
Excellent location - 300 meters from city center
Parking
FREE
  • Wat Lok Molee820 m
  • Wat Phra Singh980 m
  • Wat Suan Dok1.1 km
  • Wat Chiang Man1.52 km
  • Wat Chedi Luang1.52 km
  • Wat Phan Tao1.53 km
  • Wat Srisuphan2.03 km
  • Wat Umong2.76 km
  • Doi Suthep Temple5.73 km
  • Doi Suthep9.44 km
  • 4-star Hotel
    Free Wi-Fi

    Lotus Pang Suan Kaew Hotel

    21 Huay Kaew Rd., T.suthep, A.muang,, Huay Kaew, Chiang Mai, Thailand, 50200 - See map
    "The rooms were very spacious and nice."
    Brenda - August 28, 2016
    Exceptional reputation
    Recommended by 85% of guests
    Very good comfort
    7.4 room quality and comfort
    Very good service
    7.4 rating for service
    Very good cleanliness
    7.2 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Blackout curtains

    Your dates are popular among travelersUsers are booking a place in Chiang Mai every 4 minutes on Agoda.com
    Value for money7.6
    Distance to city center2.5 Km
    Location rating8.3
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport3.0 km

    Rooms available at Lotus Pang Suan Kaew Hotel

    Junior Suite
    Junior Suite
    ...
    • Room size: 80 m²/861 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 42 m²/452 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Family Connecting Rooms
    Family Connecting Rooms
    ...
    • Room size: 120 m²/1292 ft²
    • Mountain view
    • 1 double bed & 2 single bed...
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    Connecting Rooms
    Connecting Rooms
    ...
    • Room size: 80 m²/861 ft²
    • Mountain view
    • 1 double bed & 2 single bed...
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    Superior Room
    Superior Room
    ...
    • Room size: 42 m²/452 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 40 m²/431 ft²
    • City view
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    JUNIOR SUITE (DOI SUTHEP WING).
    JUNIOR SUITE (DOI SUTHEP WING).
    ...
    • Shower and bathtub
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    JUNIOR SUITE (DOI SUTHEP WING).
    JUNIOR SUITE (DOI SUTHEP WING).
    ...
    • Shower and bathtub
    Enter dates to see prices
    Superior 3 Rooms Quadruple Room
    Superior 3 Rooms Quadruple Room
    ...
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      Superior Two-Bedroom Room
      Superior Two-Bedroom Room
      ...
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        Frequently asked questions

        What time is check-in and check-out at Lotus Pang Suan Kaew Hotel?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Lotus Pang Suan Kaew Hotel?

        Lotus Pang Suan Kaew Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of THB 100. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Lotus Pang Suan Kaew Hotel has a car park available for guests. Car parking is free for guests.

        What is the smoking policy at Lotus Pang Suan Kaew Hotel?

        Lotus Pang Suan Kaew Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Lotus Pang Suan Kaew Hotel

        • 8.0
          Very good
          Location

          "Big rooms, super large Pool, great view, good location next the shoppingmall, cheap tuktuks in front of the mall."

          Karl

          |

          December 8, 2018

        • 9.2
          Exceptional

          "Comfortable bed."

          Ian

          |

          October 24, 2018

        • 9.2
          Exceptional
          Breakfast

          "Breakfast excellent."

          Ian

          |

          October 24, 2018

        Property ranking|Compared to 3,234 Chiang Mai properties
        See all rankings
        Room size
        73 sqm.
        Room comfort score
        7.4/10
        Cheapest price score
        Location score
        8.3/10
        Bigger than
        97
        %
        of Chiang Mai properties
        Better than
        87
        %
        of Chiang Mai properties
        Better than
        87
        %
        of Chiang Mai properties
        Better than
        84
        %
        of Chiang Mai properties
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        Overall rating:
        7.5
        Very good
        4,961 reviews
        Cleanliness
        7.2
        Facilities
        7.1
        Location
        8.3
        Read all reviews >
        What travelers say they love:
        Staff are very friendly & helpful.
        Martin from Australia
        Family with young children
        More about Lotus Pang Suan Kaew Hotel

        More about Lotus Pang Suan Kaew Hotel

        Lotus Pang Suan Kaew Hotel is located in the hub of Chiang Mai and is ideal for those wishing to experience the charms of this ancient city. The property is conveniently located near the central attractions of Chiang Mai, being only five minutes away from the popular Nimmarn Road.

        Comprised of two towering wings, guests are able to view the street life below and the mountains beyond from the comfort of their spacious and well furnished rooms. The lobby bar provides excellent live entertainment while the hotel's restaurants serve an international fare, plus a variety of authentic Thai dishes.

        There are 25 conference and meeting rooms capable of servicing the needs of 3,000 people. A swimming pool, sauna, internet access, and baby sitting services are just a few of the hotels facilities. From here, guests can explore not only the modern shopping and entertainment centers of Chiang Mai, but also the region's temples and historical sites of the city's intriguing past.

        Lotus Pang Suan Kaew Hotel is the perfect place from which to explore Chiang Mai.

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        Most talked about facilities

        Breakfast
        182 mentions
        Swimming Pool
        142 mentions
        Internet
        86 mentions
        Housekeeping
        84 mentions

        What they offer

        7.2
        Very good

        "Very nice large swimming pool"

        Waddell

        |

        September 30, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        San Kam Pheang
        Cuisine:International
        Menu:A-la-carte
        San Phak Wan
        Cuisine:International
        Menu:A-la-carte

        Nearby restaurants

        Thai cuisine
        Thai cuisine
        Sudsanan
        180 m Thai
        Black Pepper
        450 m Thai
        Huen Muan Jai
        540 m Thai
        American cuisine
        American cuisine
        The Duke's - MAYA
        260 m American, Italian, Pizza
        Mac Cafe
        390 m American, European, Thai
        Corner Bistro
        420 m American, European
        Asian cuisine
        Asian cuisine
        Sukontha Buffet
        260 m Asian, Barbecue, Chinese
        D-Lo Burmese Restaurant
        270 m Asian, Burmese
        Boat Bakery
        270 m Asian, Thai

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Lotus Pang Suan Kaew Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (4961)Booking.com Reviews (543)
        7.5
        /
        10
        Cleanliness7.2
        Facilities7.1
        Location8.3
        Room comfort and quality7.4
        Service7.4
        Value for money7.6
        High score for Chiang Mai
        Rating
        9+ Exceptional (634)
        8-9 Excellent (741)
        7-8 Very Good (1101)
        6-7 Good (659)
        <6 Below Expectation (876)
        Time of the year
        Mar - May (879)
        Jun - Aug (891)
        Sep - Nov (1004)
        Dec - Feb (1237)
        Don't miss out!Users are booking a place in Chiang Mai every 4 minutes on Agoda.com
        All guests (4961)
        All room types
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        Show reviews that mention 

        Showing 4011 verified guest comments
        12345
        9.0
        Exceptional
        Brian from United Kingdom
        Family with teens
        Deluxe Room
        Stayed 2 nights in June 2011

        Safe Save and the Best”

        Great location hotel and Always the BEST price with Agoda.com"

        we live in dubai but we travel to chiang mai at least once a month as our children study in boarding school in chiang mai. we stay in many many highend places in chiang mai which were really nice and pricey. after we found "lotus pang suan kaew chiang mai" and stay here, it's just right about the location, safety, service and the hotel offer all guests free pick up from chiang mai airport too! we went back ther more than 7 times already since march 2011 and we booked the rooms with "agoda.com" only because so far this website is the best price and the best promotion (free room upgrade) compared to the others. i can pay 3 rooms per night as equal price as one night only @ the hotels i stay in chiang mai before. our family from uk also love this place, it's look gorgeous when you take pictures.

        Reviewed July 14, 2011
        9.7
        Exceptional
        Nattapon from Thailand
        Group
        Superior Room
        Stayed 3 nights in December 2012

        Very good location near the shopping complex”

        Location

        We visited Chiang Mai 2 weeks ago. And unfortunately, our mom has to stay in the Chiang Mai Ram hospital which is located at the central of Chiang Mai. So we have to change hotel to somewhere nearer to the hospital. We found that this hotel location is nearer to not only the Chiang Mai Ram hospital but also the Kad Suan Kaew shopping complex. Although we love to stay near to nature when we go Chaing Mai but we found out that if we have old travellers with our group, it is better find hotel in the CBU area. And Lotus Pang Suan Kaew Hotel is the best fit for us.

        Reviewed December 21, 2012
        9.3
        Exceptional
        Gayle from Australia
        Couple
        Superior Room
        Stayed 3 nights in January 2014

        Relaxing and very enjoyable”

        Free luxory shuttle pickup from airport; Location - next door to large multi-story shopping, stalls, cafes, restaurants; Helpful staff; free Nighttime entertainment - very good

        This is a very welcoming hotel. It isn't 5*, but it is comfortable, clean, traditional Northern Thai style decor; Love the amphitheatre style foyer with glass lifts (though with the hotel being older, very large & extremely busy, sometimes faster to use the stairs than take the lift). Efficient, helpful & friendly check-in staff...also tour desk lady helpful. So much enjoyed the nightly entertainment (free)..Thai female singers (beautiful voices..singing songs in Thai & mostly English - huge repertoire; the band very good also. Fun atmosphere as very busy & lots of people dancing to music. Fantastic shopping on doorstep - everything you could want to buy...groceries, clothing, chemists, IT, food stalls, handicrafts, cafes, restaurants etc. Just down the road from Hua Rin Corner, the 'Old City' area. Can walk to CBD and night markets or short tuk-tuk ride. Chinatown & flower markets closeby. 2nd time this year have stayed at LOTUS PANG SUAN KAEW HOTEL and look forward to staying again. First time, felt the breakfast was more impressive, but it is still very good. Love the traditional coconut mini pancakes - sweet/savour (corn/spring onions).

        Reviewed February 01, 2014
        10.0
        Exceptional
        Sean from United States
        Family with young children
        Stayed 10 nights in September 2011

        Great Family Hotel!”

        Swimming Pool, Attached to mall (great during rainy season), Big Rooms!

        Lotus Pang Suan Kaew is the perfect family hotel in Chiang Mai. It's centrally located, attached to Kad Suan Kaew Mall (with Children's Play Areas and Cinema). Our room was a perfect size for our family. I highly recommend the Deluxe Rooms: They are big, with a small lounge area, very clean & modern, with lots of light. Totally worth the extra 200baht. I have stayed in the Superior rooms in the past, and they are dark, dank and moldy, making it hard to breathe. The staff are very friendly and helpful.

        Reviewed October 13, 2011
        9.3
        Exceptional
        Heath from United States
        Solo traveler
        Superior Room
        Stayed 1 night in October 2012

        Perfect location for what we need”

        Built into the Central Mall--near hospital and dental

        The lotus is always a first choice for us while in Chiang Mai. Usually, the reason we are there is for medical, dental and wanting some western food. It is built into the Kad Suan kaew/Central mall--which makes buying essentials, imported clothes and getting western food a breeze. Ram Hospital is literally just around the corner and a 10 minute walk from the hotel. Dental Land is our favorite dental clinic there ans is only a 15 minute walk from the hotel. Across the street is good Thai, Mexican and sandwich shop. Note that we stayed in the new section of the hotel and not the old. Same amenities, but much older feel to the rooms. Breakfast is nothing compared to the Empress near the night market.

        Reviewed October 15, 2012
        8.7
        Excellent
        Haiyan from China
        Group
        Superior Room
        Stayed 2 nights in January 2013

        Best for price”

        Spacious room with all the necessary facilities, various breakfast,

        Enjoyed my stay with Lotus Pang Suan Kaew Hotel! The room is spacious! Breakfast has many options! Even though the hotel location is a bit far from the city center, compared with what it offers to the guests, it is still very worthwhile to stay here, as the taxi fee to the ancity city or bus terminal is just around 40baht! Every taxi driver seems know where this hotel is!

        Reviewed January 07, 2013
        9.3
        Exceptional
        Pisal from Thailand
        Business traveler
        Superior Room
        Stayed 2 nights in July 2012

        Clean and quiet”

        Nice room with good service

        It is cool hotel with old building but I dis like internet as Internet is free of charge. I have been to Vietnam, Indonesia, Cambodia nobody charge for internet access but Lotus Pang Suan Kaew Hotel does.......please re-think about this as it is benefit to you not me.

        Reviewed July 24, 2012
        8.7
        Excellent
        Terry from United States
        Family with teens
        Superior Room
        Stayed 2 nights in August 2015

        Good place, good value”

        Excellent Location, next to major mall, inexpensive

        We like this place. Hotel prices in Chiang Mai are generally low these days, and the Lotus price on Agoda was very good. Before booking, I walked into the lobby and was told there were no available rooms. So, I immediately booked using the Agoda app - and it went through! Not sure how that was possible. Anyway, the hotel rooms are large, and hotel public spaces are huge. Our room was clean, beds and bedding ok. Location is on Huay Keo road, not far from Chiang Mai U, the city zoo, Nimanhaemen road,and the various sites on Doi Suthep. We chose not to stay near the Night Bazaar, which is fun for a walk in the evening but on the very tacky side during the day. The Lotus is attached to the large Kad Suan Keo mall, which has a number of inexpensiveThai massage places and a local-food court in the basement which has some good and healthy offerings. I've eaten there many times. All in all, the Lotus is a very good place, I have found.

        Reviewed August 30, 2015
        10.0
        Exceptional
        Gayle from Australia
        Family with teens
        Superior Room
        Stayed 2 nights in April 2013

        Very good value.”

        Amazing breakfasts ! Attentive & friendly staff. Architecture - spacious; glass lifts; great easy listening band + singers at night - very good :)

        We loved our stay at Lotus Pang Suan Kaew and will be booking to stay here next trip. We also loved how huge shopping complex (everything you could want - clothing, souvenirs, food - all types, chemists, etc etc) only steps away from hotel entry !

        Reviewed May 05, 2013
        8.0
        Excellent
        tan from Malaysia
        Family with young children
        Stayed 2 nights in April 2008

        Great location”

        Shopping next door.
        Old and needs renovation.

        Probably the most convenient hotel in Chiang Mai for shopping and great food. Hotel next to Pang Suan Kaew mall and you can get everything from food, clothes, shoes etc. Down at the basement you can get street food, souveniers and weekend there are concerts free of charge. Good for holiday makers on a budget. The room (deluxe) is very big and the bed is nice and large. Friendly staff, even the housekeeping are nice. The food is not good. Pretty normal. I did not use any dining facility as it is so convenient to find somewhere else. There is a Starbucks nearby if you want to serve the net. Do not pay for the hotel's broadband--expensive! I will definitely come back as I feel this is better than the more reputable hotels. You certainly get a Thai feel in this place.

        Reviewed September 22, 2008
        10.0
        Exceptional
        Shane from Thailand
        Solo traveler
        Superior Room
        Stayed 7 nights in June 2019

        The best hotel for the price in Chiang Mai”

        I always stay here when I'm in Chiang Mai. Staff are so great, really friendly and the facilities are good, It's got a nice dated charm to it, nice and quiet, great pool and the breakfast is excellent. Great location out of the old city / night market area next to Kad Suan Kaew mall - the downstairs food court is great value as is the evening food market at the front of the mall Thursday, Friday and Saturday nights. Can't recommend this place enough.

        Reviewed June 30, 2019
        8.4
        Excellent
        MULLER from France
        Couple
        Deluxe Room
        Stayed 2 nights in August 2016

        Really big rooms and olympic size swimming pool, next to a mall.”

        This is a huge hotel for tour groups, but it is also nice for individual travellers because groups usually leave early and come back late, so you have the hotel for yourself during the day. This is the biggest swimming pool in Chiang Mai (better than the Shangri-la), the deluxe room in the 12th floor are relatively quiet, and the breakfast is OK. Another plus is the proximity of the Kad Suan Kaew shopping mall, and the backstreets of the Nimmanheimin area. If you want to go to the old town it is just across the moat, but i suggest you hire a cab from the mall or a tuk-tuk/ songhtaow because this crossing is deadly for pedestrian. Anyway the Chiang mai ram hospital is next door if you get run-over by a crazy teenager on his bike like i have. All in all this is a good hotel which can seem ugly on the outside but who cares once you live inside! You just have to avoid the tour group rush hour between 8 and 9.30 am if you don't want to wait for the lift.

        Reviewed September 03, 2016
        9.0
        Exceptional
        Thanukon from Thailand
        Solo traveler
        Stayed 2 nights in October 2012

        Very suitable location”

        next to shopping center and night clubs

        This hotel is the part of Kad suan kaew shopping center. There have convenience utilities, transportation, and other. You can take a cab to Chiang Mai Zoo or Doi suthep mount in a minute. You can walk around the ancient city, and last one, you can have a beautiful and romantic room as well as great hospitality.

        Reviewed October 26, 2012
        8.7
        Excellent
        Erin from United States
        Solo traveler
        Superior Room
        Stayed 1 night in April 2013

        relaxing, enjoyable”

        AC, big room, pretty pool area

        Very nice huge hotel, standard Huay Kaew wing is not the nicest wing which is why it is cheaper and you have to pay quite a it for wifi if you want it, which I didn't, but you still have access to the fitness center, pool, and an awesome breakfast included with Thai and foreign food. I think you can find cheaper hotels but it is quite nice. It is connected the second best shopping mall in Chiang Mai, which is less fancy but also cheaper and more Thai. I like it. You can get a taxi type truck at the main road which is a little bit of a walk but doable. If you want to be near the center of a lot of business this is probably not the place for you. Even though it connected to a shopping mall it is on the back side and quiet. You can rent motorbikes across from the mall if you want to get around also. That might be be cheaper than taking red trucks if you want to look around the city and you can stop where ever you want.

        Reviewed May 02, 2013
        9.6
        Exceptional
        Shane from Thailand
        Solo traveler
        Superior Room
        Stayed 2 nights in April 2019

        Best hotel I've found in Chaing Mai”

        I stay here whenever I'm in Chiang Mai. Great location next to Kad Suan Kaew shopping mall, huge swimming pool, excellent breakfast and the staff are so welcoming, kind and helpful. Recommend the Thai food market the mall and the night food market out the front of the mall on the weekends.

        Reviewed April 21, 2019
        8.0
        Excellent
        tan from Malaysia
        Business traveler
        Stayed 3 nights in October 2008

        The Most Convenient Hotel”

        Next to shopping malls, near many restaurants, convenient transportation, big and clean, nice staff. Free transfer to night market
        No buffet dinner during low seasons, charge for internet. Should have coffee making facilities.

        I have stayed here twice and will come back again.It must be the hotel using most wood for the interior and has the Thai look. Rooms are huge and cheap. There is a night market just outside the hotel during weekends selling food and clothings etc. Not far from all spas and massage parlors. Convenient to catch a car or tuk tuk to wherever you want to go. There are Starbucks, MK and multitude of restaurants next door at Pang Suan Kaew and you can get your stuff and food there. Facilities are ok with a nice pool and gym. Suitable for businessmen, families or couples. Maybe not for very fuzzy people as it is not a 5 star hotel with tip top facilities. Ample parking space and popular with tourists. If you need a very quiet place by yourself, then it's not suitable for you.

        Reviewed October 22, 2008
        8.4
        Excellent
        Robert from Australia
        Family with teens
        Superior Room
        Stayed 4 nights in December 2016

        Pang Suan Kaew Chiangmai”

        The hotel lived up to expectations based upon our previous experiences there. We have stayed at Pang Suan Kaew on a number of occasions and have found it to be conveniently located, comfortable, clean and accommodating in addressing any minor queries. The staff are excellent and very efficient even in busy periods and in attending to very rude Chinese guests.

        Reviewed January 29, 2017
        7.7
        Very good
        Lee-On from Australia
        Family with young children
        Superior Room
        Stayed 3 nights in February 2016

        Great swimming pool!”

        Great large outdoor swimming pool, convenient location next to Kad Suan Kaew shopping mall,

        We enjoyed our stay at Lotus Pang Suan Kaew Hotel. Our children particularly love the large outdoor swimming pool, and we appreciated the convenient location next to a shopping mall with a number of decent restaurants within walking distance. At times we found the service somewhat unreliable at times having to remind staff several times to clean our room etc. Overall though it was a good experience.

        Reviewed February 19, 2016
        7.3
        Very good
        John from United States
        Business traveler
        Superior Room
        Stayed 1 night in March 2014

        good view and close to shopping mall”

        good view, good price and adjacent to shopping mall with restaurants

        Overall, my stay at the Lotus Pang Suan Kaew Hotel was positive. The room was clean and had a good view and was adjacent to a mall with restaurants. The only negative was the internet. You have to get a special password to put into your computer and you can't use the pw across other computers, kindle, phone. Since I was staying on a day by day basis, it was quite frustrating not to have just one password that I didn't have to keep signing into. I was carrying two computers, a kindle and a phone. The staff usually gave me more papers with passwords without trouble but the last day, the lady said they give only one out (though thankfully she allowed me two) but it got old not being able to simply use all my electronics on one pw the whole time.

        Reviewed March 12, 2014
        8.0
        Excellent
        Daowpongpen from Thailand
        Family with young children
        Deluxe Room
        Stayed 2 nights in December 2011

        Easy going City HOtel”

        Located in Heart of Chiang Mai

        i enjoyed my stay at lotus pang suan kaew(please choose delux room up)i don't mind for old fashion hotel.it has central department store and starbucks coffee which is so good for me and my family the room i got(delux) is big enough for family with children to stay in.

        Reviewed January 30, 2012
        12345
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        Lotus Pang Suan Kaew Hotel
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        • Excellent location
        • Wat Lok Molee