Užsakyk dabar: AG New World Manila Bay Hotel

Puiku
Pagal 1398 apžvalgosŽiūrėkite, ką sakė svečiai
8,4
94% rekomenduotų draugui

Naujausi klientų komentarai

Agoda apžvalgos (1398)Booking.com apžvalgos (864)
8,4
Puiku
Pagal 1398 apžvalgos
Pasirinkti Keliautojo Tipą
Švara8,7
Įranga8,5
Vietovė8,5
Kambario komfortas ir kokybė8,7
Paslaugos8,7
Kainos ir kokybės santykis7,9
Pateikta patikrintų svečių Agoda
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Kalba
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daugiau
Kambario tipas
Geresnysis karaliaus lovos kambarys
Geresnysis kambarys su vaizdu į įlanką
Klubo kambarys
Premier klubo kambarys
daugiau
Rūšiuoti pagal
Rodomi 1026 patikrintų svečių komentarai
8,8
Puiku
Rod iš Jungtinės Amerikos Valstijos
Pora
Geresnysis kambarys
Viešėta 4 naktys 2018 m. vasaris
ejoyed”
Everything and everyone of the staff were Excellent. I would only suggest sofa or seats in lobby as I was not able to use my wifi in hotel seated in lobby to casually communicate.
Apžvelgta 19 vasario 2018
Dear Rod, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. Further, we are considering the best options for seating in our very compact lobby and will continue to seek suitable designs that are practical and permanent. We remain committed to offering the highest level of hospitality for all our guests. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
6,8
Gerai
Christian iš Filipinai
Pora
Geresnysis kambarys
Viešėta vieną naktį 2018 m. sausis
smells old”
need to change the carpet! smelly!
Apžvelgta 14 vasario 2018
Dear Christian Thank you for taking the time to share your feedback following your recent stay in our hotel I was concerned to read that during your recent stay that the hotel condition did not reach above your expectations and may I extend my sincere apologies for the inconvenience. Rest assured that we have taken note of your comments and will be considering on the upcoming hotel renovation. We are committed to further improve our products and services. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future with improvements. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Eli iš Filipinai
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2018 m. sausis
Awesome stay! ”
Hhhhmm good stay tho,
Apžvelgta 02 vasario 2018
Dear Eli, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
Eli iš Filipinai
Pora
Geresnysis karaliaus lovos kambarys
Viešėta 5 naktys 2018 m. sausis
Very good ! ”
All the staff is very accommodating and always smiling, very nice, except one guard who used to checked the guest(s), he checked us with a bad mood, to the point that my friend who's with us got pissed off because of the security guard's approach to her. He doesn't seemed like he doesn't likes his job or what, but i hope it will not happen again. I like your place and everything but only that guard. He is tall and dark, but i didn't get his name. Its okay, thanks !
Apžvelgta 02 vasario 2018
Dear Eli, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. However, I am concerned that our colleagues from Security were unable to extend an warm and welcoming service and we apologize for the inconvenience. We will constantly work with our teams to improve our customer service standards and increased employee training will be undertaken to avoid the same in the future. We remain committed to offering the highest level of hospitality. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,0
Puiku
koichi iš Japonija
Pora
Geresnysis kambarys
Viešėta 4 naktys 2018 m. sausis
Labai gerai”
broken shawer Water leaking and Power supply not room mirror
Apžvelgta 02 vasario 2018
Dear koichi, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. We have noted your comments and have advised our Engineering team for immediate rectification. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,2
Išskirtinis
KIM iš Pietų Korėja
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. gruodis
Very good”
Very good
Apžvelgta 28 gruodžio 2017
Dear KIM, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,8
Puiku
Katrina iš Filipinai
Pora
Geresnysis kambarys
Viešėta vieną naktį 2017 m. gruodis
Wi-Fi took an hour and a half to work”
It was a wonderful stay, really. The room was spacious, the bed was one of the most comfortable beds I've slept in. The tub and shower made bath time a luxurious one. The pool area is gorgeous, it's great spending time there. But, I must say, it was a hassle that they gave us the wrong password for the wifi. I called the front desk 8 times & they said someone will come up several times but no one did. Until I called and expressed how much they were delaying our lunch schedule and we are starving waiting for their IT to come up. How come they had to wait for me to be angry until they do send someone up? It's also a hassle that they do no have smoking rooms or a convenient smoking area in the hotel or pool area aside from the casino. The good thing is, the breakfast buffet was satisfying, it was a great way to end this hotel experience before checking out. Although, next time I hope they can accomodate us for the late checkout.
Apžvelgta 25 gruodžio 2017
Dear Katrina Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. We will also be working with our internet service provider to review the performance of this vital service. I have noted your comment on the provision for a smoking area within the hotel. With the current implementation of the City Wide No Smoking Ordinance, we seek your kind understanding and apologize for any inconvenience caused to our smoking guests. We remain committed to further improve. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
Mike iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis kambarys
Viešėta 3 naktys 2017 m. gruodis
Outstanding ”
Particular praise to Coleen the concierge
Apžvelgta 24 gruodžio 2017
Dear Mike Thank you for taking the time to write a review of our hotel following your recent stay. We are pleased that you had an enjoyable and relaxing visit and I shall share with my team. We are fortunate to have colleagues such as Coleen who care for our valued guests. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,0
Puiku
noordin iš Singapūras
Verslo keliautojas
Geresnysis kambarys
Viešėta 5 naktys 2017 m. gruodis
Labai gerai”
In consistance house keeping. Sometime you might not have laudry bag and list or no floor towel. And so on
Apžvelgta 23 gruodžio 2017
Dear noordin, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,0
Puiku
Leah iš Filipinai
Grupė
Geresnysis dviejų lovų kambarys
Viešėta vieną naktį 2017 m. gruodis
Labai gerai”
hotel is located conveniently near robinsons manila which gives guests more option for activities and food; staff and service is commendable (they are friendly and helpful). a few improvement is suggested for buffet selection (food is quite usual) and room a/c should be checked for maintenance (there were times when the a/c seems to be turned off or its thermostat seem to be lowered to room temp) overall.. a pleasant stay
Apžvelgta 22 gruodžio 2017
Dear Leah Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. I also appreciate your candid comments on the buffet offerings as well as the thermostat in the guestrooms. Rest assure that this will be given attention for improvement. We remain committed to offering the highest level of hospitality for all our guests. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Nelson iš Filipinai
Pora
Geresnysis kambarys
Viešėta vieną naktį 2017 m. gruodis
Fantasic Place”
Pros - Clean, organized, impressive look of the hotel and facilities, gym was like Fitness First, everything was okay specially the buffet lots of choices. Cons - TV was old and channels are few, other channels are blurred.
Apžvelgta 10 gruodžio 2017
Dear Nelson, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. Rest assured that we have taken note of your comments and will be considering on the upcoming hotel improvements. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Jyrki iš Suomija
Pora
Geresnysis kambarys
Viešėta vieną naktį 2017 m. gruodis
Nice hotel ”
Crew very nice but no restaurant in hotel
Apžvelgta 06 gruodžio 2017
DearJyrki, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. If there are any further issues that occurred during your stay that you may wish to share with me, I will be more than pleased to review immediately. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
jay iš Jungtinės Amerikos Valstijos
Keliauju vienas
Kambarys su vaizdu į įlanką
Viešėta 3 naktys 2017 m. gruodis
good stay”
good stay, good value
Apžvelgta 05 gruodžio 2017
Dear jay, Thank you for rating our hotel following your recent visit. We are pleased that you have given our hotel a perfect 5 stars rating. Our mission is to deliver consistently high level of service and products to each and every guest. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We are grateful for your continuous support and always look forward to seeing you here in the hotel. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,8
Puiku
Jeffrey iš Filipinai
Verslo keliautojas
Geresnysis kambarys
Viešėta vieną naktį 2017 m. lapkritis
GOOD EXPERIENCE”
My wife and I had a late night check-in, we asked for a high-floor, bay-facing room but it was not available at the time, instead the gracious desk staff offered us a room upgrade instead to a premier suite! Wow! The hotel is not brand new, but the staff were very efficient and the location was close to everything if you are going around CCP complex or Luneta Park. Thank you for the upgrade!
Apžvelgta 05 gruodžio 2017
Dear Jeffrey, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Byungjin iš Pietų Korėja
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. spalis
not bad”
only hotel in malate you could say nice
Apžvelgta 01 gruodžio 2017
Dear Byungjin, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,2
Išskirtinis
Christopher iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. lapkritis
Not worth the money”
The hotel itself is fine but the cost paid for the rooms usually won't include breakfast and the mini bar is a complete rip off. I recommend anyone to never touch anything in the mini bar that within each room, because the markup that they will charge you upon checkout will be absurd. Also there's a 3000php deposit A NIGHT for the place.....A NIGHT. That apart for the cost of the room
Apžvelgta 26 lapkričio 2017
Dear Christopher Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. Thank you also for your comment on pricing of the minibar as well as the deposit. Our intention is to find the balance of competitiveness and value for money at comparable establishments in our area of Manila and your comments will help in a further review. We remain committed to offering the highest level of hospitality. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
7,6
Labai gerai
MARIA iš Filipinai
Verslo keliautojas
Premier liukso numeris
Viešėta 3 naktys 2017 m. lapkritis
Labai gerai”
Lobby smells of cigarette smoke- try to stay there for as little time as possible
Apžvelgta 25 lapkričio 2017
Dear MARIA Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. I am also greatly concerned raised on the issue of tobacco odor in the Hotel and we are presently undertaking projects to reduce the impact especially with the implementation of the City Wide No Smoking Ordinance. We do understand tobacco can be offensive to some of our guest, I do apologize for any inconvenience caused. We remain committed to further improve. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
Kieran iš Australija
Pora
Premier liukso numeris
Viešėta 8 naktys 2017 m. lapkritis
5 Star Service”
Our stay could not be faulted. Service was above and beyond. Weather for business or pleasure you will be well looked after here. Double thumbs up.
Apžvelgta 16 lapkričio 2017
Dear Kieran, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Maria iš Filipinai
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. lapkritis
Great venue”
Checked in overnight for convenience since it was the conference venue. Great value and facilities. loved the lunch buffet. really spacious and comfortable modern room .Very clean well maintained. Great staff. got a great deal on Agoda. would loved to stay there again whether for business or pleasure.
Apžvelgta 11 lapkričio 2017
Dear Maria, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
7,6
Labai gerai
Agnes iš Filipinai
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2015 m. balandis
Great views!”
I was upgraded so I got a higher room with a much better view. I love spacious rooms and New World didn’t fail me. The tub was perfect as well! Very clean rooms and awesome staff!😊
Apžvelgta 30 spalio 2017
Dear Agnes, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,0
Puiku
Brandon iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2017 m. spalis
Value for money”
Rate is good. But old building. Amenities a bit old but that's the reason for the rate to be good, I guess.
Apžvelgta 29 spalio 2017
Dear Brandon, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. Rest assured that we have taken note of your comments and will be considering on the upcoming hotel renovation. We are committed to further improve our products and services. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,2
Išskirtinis
Michelle iš Filipinai
Pora
Kambarys su vaizdu į įlanką
Viešėta vieną naktį 2017 m. rugsėjis
Išskirtinis”
We stayed here when I had my preceptorship graduation. The first room that was given to us had a faulty AC. They upgraded us to a suite room. Which is nicer and a bigger room. The bed is nice and comfortable. The whole room is clean and well maintained. All in all its good. But the pric of their rooms is a bit expensive tho. There's a lot of other nice hotel nearby that is cheaper but same quality. Or same price and quality but better location.
Apžvelgta 29 spalio 2017
Dear Michelle, Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Lee iš Malaizija
Verslo keliautojas
Geresnysis kambarys su vaizdu į įlanką
Viešėta 4 naktys 2017 m. spalis
Stategic Location, Friendly Staffs”
Friendly staffs, clean hotel
Apžvelgta 28 spalio 2017
Dear Lee, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,0
Puiku
SOENHO iš Pietų Korėja
Keliauju vienas
Geresnysis kambarys
Viešėta vieną naktį 2017 m. spalis
Good”
Good
Apžvelgta 23 spalio 2017
Dear SOENHO, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,2
Išskirtinis
Bradley iš Australija
Pora
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2017 m. spalis
Išskirtinis”
Very friendly staff. Great discounts in restaurants encouraged us to eat in the hotel. Thanks for the upgrade. An enjoyable stay
Apžvelgta 23 spalio 2017
Dear Bradley, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Jonathan iš Jungtiniai Arabų Emyratai
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta 4 naktys 2017 m. spalis
Outstanding!”
Although I had to wait a few minutes during check-in so the room could be prepared, Ms. Stephanie, Aries, was very courteous, professional and enjoyable.
Apžvelgta 19 spalio 2017
Dear Jonathan Thank you for taking the time to write a review of our hotel following your recent stay. We are pleased that you had an enjoyable and relaxing visit and I shall share with my team. We are fortunate to have colleagues such as Stephanie and Aries who care for our valued guests. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Abdulsalam iš Jungtiniai Arabų Emyratai
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta 3 naktys 2017 m. rugsėjis
Very good hotel with best resturants and facilities ”
Hotel is clean with excellent staff and facilities. No complain, you feel home staying there.
Apžvelgta 05 spalio 2017
Dear Abdulsalam, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
Zamir iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. rugsėjis
Great location and worth money to stay here.”
I'm regular traveller to Manila for my Business trip and always stay at this hotel due to location is fantastic and surrounded with all ARABIC FOOD which is my favourite and of course HALAL food. Shopping mall is very close walking distance which is call ROBINSONS and everything is available here.
Apžvelgta 02 spalio 2017
8,8
Puiku
EUNGMO iš Pietų Korėja
Verslo keliautojas
City Bay View King Room
Viešėta 4 naktys 2017 m. rugsėjis
Good Hotel but expensive”
Good locatione Exceelent Clearance Kind Staff ................. But Expensivee......
Apžvelgta 27 rugsėjo 2017
Dear EUNGMO, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
JUNGNAM iš Pietų Korėja
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
cost-effective is good”
1. I visited the hotel some times, This was the cheapest. Moreover Hotel's Staff were mote kind. 2. I got free coffee coupon while waiting for a room, because I arrived early. So I could enjoy a coffee while preparing for the meeting's materials at the lounge on thf 1st floor. 3. The hotel deserves to the best hotel in Malate in view of cost-effective and staff's excellent attentiveness.
Apžvelgta 19 rugsėjo 2017
Dear JUNGNAM, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
zuliana iš Singapūras
Verslo keliautojas
Geresnysis kambarys su vaizdu į įlanką
Viešėta vieną naktį 2017 m. rugsėjis
Nice hotel ”
Good for business travel as the staff speaks English
Apžvelgta 10 rugsėjo 2017
Dear zuliana, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Ronald iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta 7 naktys 2017 m. rugpjūtis
Great stay”
Staff was very friendly and willing to help with any concerns. They were very attentive to detail. I plan on staying at this hotel every time I am in Manila.
Apžvelgta 05 rugsėjo 2017
Dear Ronald, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
CHRISTOPHER iš Jungtinė Karalystė
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
Išskirtinis”
A great hotel with attentive staff. I was greeted on arrival and the staff couldn't have done enough to help me. I had a problem with a room and it was dealt with immediately. Very impressed. I would go back there again anytime in the future
Apžvelgta 25 rugpjūčio 2017
Dear CHRISTOPHER, Thank you for taking the time to write a review of our hotel following your recent stay. We are pleased that you had an enjoyable and relaxing visit and I shall with my team. We are fortunate to have colleagues who care for our valued guests. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Damien iš Australija
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. gegužė
great night life location”
large clean rooms good location to airport and night life activities and shopping centers
Apžvelgta 25 rugpjūčio 2017
Dear Damien, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Patrick iš Airija
Pora
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
Close to Intrumarus”
The hotel is near the bay and easy access to places around that area. The hotel upgraded us, that was really nice of them. The breakfast was really good. The hotel is a little old but make good effort to keep it clean.
Apžvelgta 21 rugpjūčio 2017
Dear Patrick, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
Björn iš Švedija
Pora
Geresnysis kambarys su vaizdu į įlanką
Viešėta 7 naktys 2017 m. liepa
Puiku”
They needed 3000 peso in deposit for every day. We booked a week. Insane to give 20.000 peso in deposit. They needed the money in cash. Crazy this wasn't mentioned any where when i booked the hotel.
Apžvelgta 28 liepos 2017
Dear Bjorn, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. I have also noted your comment on the incidental deposit fee and regret the inconvenience caused to you. Upon check in we provide our guests an option of giving the deposit either by cash or credit card. We do apologize if this has been made unclear to you by our associates. The amount is comparable to other hotel institutions within the city. Our intention is to find the balance of competitiveness and value for money at comparable establishments in our area of Manila and your comments will help in a further review. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Helen iš Jungtinė Karalystė
Pora
Klubo liuksas
Viešėta 5 naktys 2017 m. liepa
luxury in the city”
we stayed here for a relaxing break. The hotel is well situated with easy access to the greenbelt and locally some nice restaurants nearby, aristocrats and cafe adriatico are both within easy walking distance. The club lounge was lovely with lovely snacks and drinks available. the service was very good and we really enjoyed our stay here. The breakfast in the main hotel was excellent - one of the best we have enjoyed with a really good selection of cushiness available. we tended to go for the English breakfast and really enjoyed the food. The bakery type items were also really good with excellent croissants and lovely bread.
Apžvelgta 26 liepos 2017
Dear Ms Helen, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
8,4
Puiku
jeonghoon iš Pietų Korėja
Šeima su mažais vaikais
Geresnysis kambarys su vaizdu į įlanką
Viešėta vieną naktį 2017 m. sausis
Good”
Location is good. But breakfast buffet is not good.
Apžvelgta 28 birželio 2017
Dear jeonghoon, Thank you for taking the time to send us your feedback during your recent stay with us. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. I have noted your comment on the food offering during breakfast and have shared with the Food & Beverage team. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks and we look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
10,0
Išskirtinis
Fadhel iš Bahreinas
Šeima su mažais vaikais
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. birželis
Perfect ”
Nice hotel and helpful staff, great times we spend ,
Apžvelgta 13 birželio 2017
Dear Fadhel, Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Mark J. Heywood General Manager
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AG New World Manila Bay Hotel
9,6
Išskirtinis
Subir iš Jungtinės Amerikos Valstijos
Pora
Geresnysis kambarys su vaizdu į įlanką
Viešėta 2 naktys 2017 m. gegužė
Former Hyatt Regency ”
Good hotel unfortunately situated in the middle of a red light district Robinson mall within walking distance
Apžvelgta 25 gegužės 2017
9,2
Išskirtinis
Steve iš Jungtinė Karalystė
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta vieną naktį 2017 m. gegužė
Excellent hotel in a poor location”
I always stay in this hotel when I am in Manila. The staff are professional and exhibit excellent customer service. The rooms are also excellent. The area the hotel is located in is a bit suspect. Be careful later in the evening as the streets outside the hotel felt 'unsafe'. The streets are not well lit and have a number of 'characters' hanging around.
Apžvelgta 10 gegužės 2017
8,4
Puiku
girlie iš Filipinai
Šeima su mažais vaikais
Premier klubo kambarys
Viešėta 2 naktys 2017 m. balandis
Puiku”
Staff service at the premier club lounge was exceptional, commending Shiela who was very good at her job
Apžvelgta 02 gegužės 2017
10,0
Išskirtinis
terry iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta 4 naktys 2017 m. balandis
First time in Manila ”
I loved everything about the hotel The staff was great The food was great and the service was great
Apžvelgta 27 balandžio 2017
6,0
jose iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta vieną naktį 2017 m. balandis
Average 3 Star Hotel”
Listed as a 5 star hotel, but the service is subpar and the building needs renovation. The area is not the greatest and the restaurant food was average at best. IMO this hotel should have a 3 Star rating.
Apžvelgta 18 balandžio 2017
9,6
Išskirtinis
mariner iš Australija
Pora
Geresnysis kambarys su vaizdu į įlanką
Viešėta 4 naktys 2017 m. balandis
Wonderful”
I've stayed at this hotel 2 years ago as this used to be the Hyatt. The hotel is still the same and have wonderful staff. The building is starting to show a little age now but is a great hotel. It's my first choose for a hotel at that price. Robincen mall is just a min walk away.
Apžvelgta 15 balandžio 2017
9,2
Išskirtinis
Rencel iš Filipinai
Verslo keliautojas
Klubo liuksas
Viešėta 2 naktys 2017 m. vasaris
Great Hotel”
Nice Hotel and location
Apžvelgta 04 balandžio 2017
9,2
Išskirtinis
HunKoo iš Pietų Korėja
Keliauju vienas
Geresnysis kambarys su vaizdu į įlanką
Viešėta 3 naktys 2017 m. vasaris
Good place to stay at Manila”
It was great time to stay at New World Manilabay hotel. The hotel had great view and clean and comfortable room. I highly recommend to stay at the hotel.
Apžvelgta 27 kovo 2017
9,2
Išskirtinis
jonathon iš Filipinai
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. kovas
Išskirtinis”
great hotel, clean, nice rooms, good quality beds, and excellent staff,
Apžvelgta 24 kovo 2017
6,0
HYUNWOOK iš Pietų Korėja
Verslo keliautojas
Klubo liuksas
Viešėta 2 naktys 2017 m. vasaris
Goodd but dirty”
good locatiom
Apžvelgta 22 kovo 2017
6,0
HYUNWOOK iš Pietų Korėja
Pora
Klubo liuksas
Viešėta 3 naktys 2017 m. vasaris
Good and good”
good pricee
Apžvelgta 22 kovo 2017