Užsakyk dabar: Furama Villas & Spa Ubud Hotel

Puiku
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8,0

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Agoda apžvalgos (251)Booking.com apžvalgos (40)
8,0
Puiku
Pagal 251 apžvalgos
Pasirinkti Keliautojo Tipą
Švara8,3
Įranga7,6
Vietovė6,8
Kambario komfortas ir kokybė8,6
Paslaugos8,7
Kainos ir kokybės santykis8,0
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Kambario tipas
Liukso klasės vila su baseinu
Karališkoji vila su baseinu
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Rodomi 235 patikrintų svečių komentarai
9,3
Išskirtinis
Amy iš Jungtinės Amerikos Valstijos
Grupė
Karališkoji vila su baseinu
Viešėta 5 naktys 2014 m. vasaris
Great getaway from the hectic Bali scene”
Location, grounds, staff
We loved the privacy of our villa and enjoyed the personal dip pool. The bathrooms were massive with big bathtubs and the outdoor eating area in our villa was a great area to enjoy a bottle of wine and relax. The staff were very friendly and the grounds were clean and kept up well. The shuttle service into Ubud was efficient and we will be sure to return if we ever find ourselves in Ubud again.
Apžvelgta 11 spalio 2014
8,0
Puiku
Achmad iš Indonezija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. rugsėjis
Magnificent place fir honeymoon.Quite and romantic”
The private pool, and the humble staff
Apžvelgta 02 spalio 2014
9,0
Išskirtinis
Adam iš Jungtinė Karalystė
Pora
Liukso klasės vila su baseinu
Viešėta 3 naktys 2014 m. rugsėjis
Beautifully tranquil.”
Villas are amazing, staff cannot do enough for you and just a great hotel.
The villas are beautiful. They are very clean have everything you need including a pool! The staff helped us so much with anything we needed. The hotel is a little out of the way but this doesn't matter too much as the hotel runs a shuttle service for free every hour until 8pm after that you have to pay 100,000 idr but they will pick you up at whatever time you want. We loved this hotel and couldn't recommend it more.
Apžvelgta 29 rugsėjo 2014
7,7
Labai gerai
jonathan iš Naujoji Zelandija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. rugsėjis
staff are great, lagoon pool,villa”
staff, villa, lagoon pool
the villas are very nice the lagoon villas a little tired thou but staff are friendliest people a real asset to owners.the lagoon pool really is fantastic a really clean pool they clean every morning thoroughly.they had a buffet dinner with dance which was pricey compared to other hotels and food was bland.other food we had was very good and breakfast was very good taste and selections.this place is getting tired now and just villas need a revamp but staff do excellent for what they have like chess and man that does bike tours sorry forgot name.hope owners appreciate and pay their staff well as without them it's not as good and they do furama brand name proud
Apžvelgta 07 rugsėjo 2014
8,3
Puiku
Mario iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 7 naktys 2014 m. rugpjūtis
Relaxing stay at Furama”
3 best things about Furama were the peaceful location, the food and the friendly staff
Apžvelgta 04 rugsėjo 2014
6,0
Thomas iš Indonezija
Šeima su mažais vaikais
Karališkoji vila su baseinu
Viešėta vieną naktį 2014 m. liepa
Ordinary Place to stay”
Value of Price
Apžvelgta 24 rugpjūčio 2014
9,0
Išskirtinis
Hai-Ning iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 6 naktys 2014 m. gegužė
Wonderful romantic getaway”
The private villas. massages. friendly staff.
Apžvelgta 13 rugpjūčio 2014
7,3
Labai geras
Ka iš Honkongas
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. liepa
cheap price ,and very big & clean room”
cheap price , big room and beautiful private pool
cheap price , big room and beautiful private pool and worth for come again
Apžvelgta 31 liepos 2014
9,0
Išskirtinis
Jessica iš Nyderlandai
Keliauju vienas
Liukso klasės vila su baseinu
Viešėta vieną naktį 2014 m. liepa
Clean, high end villa's with lots of privacy”
Cleanness, privacy, service
Perfect villa's. really quiet with views on the amazing rice fields. Breath taking. Didn't like the food and breakfast that much. Did not have fresh coffee which i thought was really the only downside :) Rest: PERFECT!
Apžvelgta 31 liepos 2014
8,7
Puiku
Kylie iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 5 naktys 2014 m. liepa
Wonderfully relaxing with decadent spa treatments ”
Privacy amidst quiet and picturesque surroundings
We thoroughly enjoyed our stay and felt it was great value for money and a lovely place to wind down before hitting seminyak and nusa dua. We look forward to returning for our annual honeymoon holiday next year.
Apžvelgta 17 liepos 2014
4,7
Siu iš Honkongas
Pora
Liukso klasės vila su baseinu
Viešėta vieną naktį 2014 m. birželis
not worth it”
traditional balinese building, room and bed
not recommended location: very far away from ubud centre breakfast: very limited food choices and low standard service: very slow checkin and check out. reception sucks room: not clean, a lot of cockcroaches in the room don't stay here
Apžvelgta 20 birželio 2014
8,3
Puiku
Anna iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. gegužė
very tranquil and romatic”
quietness breakfast and the villa
Our stay was wonderful the villa was amazing the only thing was there was no pool service at the main pool.
Apžvelgta 11 birželio 2014
7,7
Labai gerai
Siew iš Malaizija
Pora
Liukso klasės vila su baseinu
Viešėta vieną naktį 2014 m. gegužė
relax , leisurely stay”
fast room service, friendly staff, clean
My stay at furama villas & spa was good as i was recommended by friend and it turned out this resort is exceeded our expectation. Room service was fast and accurate, breakfast was on time and the food was actually quite good, fast check in and check out. Eventhough some of the staffs english was not that smooth but they tried so hard to fullfill our needs which i felt so grateful. the only 2 minus thingy about this resort is the location, i recommend charter a transport with driver if u intend to stay here but dine out, other thing was the wifi sometimes broke down or turn out to be very, very slow. the rest is awesome, will go back again.
Apžvelgta 07 birželio 2014
7,7
Labai gerai
Yutao iš Kinija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. rugsėjis
Wonderful villa with swimming pool”
New decoration, responsible staff, beautiful natural scenery
Good hotel for relax, the location is a little far but hotel have the shuttle bus
Apžvelgta 19 gegužės 2014
8,3
Puiku
Gabrielle iš Malaizija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. balandis
Great hotel for a romantic getaway....”
Private pool villas, friendly staff, free shuttle to Ubud town....
We requested for airport transfer from the hotel and the driver was courteous, and friendly. When we arrived at the hotel, we were warmly greeted by the receptionist who explained everything that Furama had to offer. We got the Deluxe Pool Villa and it was lovely. The pool was a good size and there were deck chairs and daybeds ready for us. The room was spacious and the bathroom had a lovely deep bathtub....did take awhile for the water to fill up, but the wait was worth it. The room was clean, but, beware of the bats that come out in the evening and always have your doors closed. We also had a nice, complimentary in-villa breakfast which was a great touch. For couples who prefer to soak in the pool instead of going to the restaurant for breakfast, in-villa dining is definitely a great option. The only thing that I didn't like was the outdoor shower in our villa. You could tell that the back of the villa was slightly neglected as moss was growing around the pebbled flooring and water stains on the walls. Water pressure was also very low, so I actually preferred showering in the bath tub. Other than that, it still was a pleasant stay and I would return again.
Apžvelgta 06 gegužės 2014
7,7
Labai gerai
Koon iš Malaizija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. vasaris
fantastic trip and very suitable for honeymoon.”
delicious food, comfortable room and friendly staff
my husband and i were very satisfied to stay in Furama. If you like a silent environment,and relaxing place, then you can choose Furama.
Apžvelgta 23 balandžio 2014
6,3
Gerai
Johanes iš Indonezija
Keliauju vienas
Liukso klasės vila su baseinu
Viešėta 2 naktys 2014 m. balandis
It is an okay Villa, the villa unit looks tired”
Very freindly staffs,
When I reach there then I realize that I made wrong booking date. I was arrive 2 weeks earlier than my booking date but the staff and Agoda service were top notch. All solve without extra charge eventhough the booking policy was no change or cancelation. Lucky for me that there was unit ready for me. The unit was ok but the AC had problem. They tried to fix it right away but didn't solve the cooling problem. The next day they moved me to another unit which was good without any problem.
Apžvelgta 08 balandžio 2014
7,3
Labai geras
Ching iš Malaizija
Pora
Liukso klasės vila su baseinu
Viešėta vieną naktį 2014 m. kovas
Comfortable Stay but boring at night”
Clean, beautiful villas and friendly staffs
The stay was good except that the location of this villa is a bit too far from Ubud town. We didn't book the spa & massage in advance, thus the whole night was boring.
Apžvelgta 16 kovo 2014
9,7
Išskirtinis
XU iš Kinija
Keliauju vienas
Karališkoji vila su baseinu
Viešėta vieną naktį 2014 m. vasaris
recommond to couples”
clean, quiet and bed comfort
It's great for couples to stay in this villa, the bed are very comfortable and has a great pool, then spa avilable in the backyard of the house. the plant are beautfull and enviroment quiet. but a little far away from ubud.
Apžvelgta 11 vasario 2014
6,0
Sze iš Singapūras
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. birželis
they gave us a different room”
quiet, pool, nature
They gave us a different room on arrival and pretended they upgraded our rooms for free. This was obviously not the case.
Apžvelgta 29 sausio 2014
8,3
Puiku
Wonyong iš Pietų Korėja
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. rugpjūtis
Comfort hotel.”
swimming pool, garden, food
Swimming pool is big and room is comfort. Shuttle bus is convenient for travellers.
Apžvelgta 25 sausio 2014
8,3
Puiku
Shahid iš Maldyvai
Pora
Liukso klasės vila su baseinu
Viešėta 5 naktys 2013 m. gruodis
Great value for money”
Design of Villas, Fantastic staff, Environment
Excellent stay. Overall the resort is managed very well with Balinese courtesy and the staff shows much enthusiasm while taking pride in the service they provide. A job well done.
Apžvelgta 14 sausio 2014
9,3
Išskirtinis
brian iš Jungtinės Amerikos Valstijos
Šeima su vyresniais vaikais
Karališkoji vila su baseinu
Viešėta 5 naktys 2013 m. gruodis
fantastic stay in paradise”
staff, room, quite
fantastic stay. The staff were kind, helpful, and went over and above to make sure our stay was great. It is located in the rice paddys about 30 min from the center so there was no people, traffic, shopping...just relaxing. If we wanted restaurants and shopping there was either a shuttle bus or a taxi is CHEAP!!! If you don't like bugs this is NOT the place for you; maybe Bali is not the place for you. Overall it was a great experience and we can't wait to return.
Apžvelgta 29 gruodžio 2013
6,7
Gerai
Soh iš Singapūras
Grupė
Liukso klasės vila su baseinu
Viešėta 4 naktys 2013 m. gruodis
Awesome staay, but really really bad location”
private pool, big bed, big room.
The staff were very friendly. They never fail to answer all our doubts. However, the location of the resort is horrible. It's in a far away land of Ubud, and worst of all, it's no even near to Ubud city! Spent alot of time travelling to gt to places. ON TOP OF THAT DO NOT ATTEMPT TO OVERSTAY! THE VILLA IS SO SMALL THAT THEY CAN ACTUALLY SEE EVERYONE COMING IN AND OUT THERE"S NO WAY TO STAY 6 PEOPLE IN THE VILLA AS THEY WILL STOP YOU AND MAKE YOU PAY UNREASONABLE PRICE!
Apžvelgta 13 gruodžio 2013
8,7
Puiku
Leanne iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. lapkritis
Romantic and serence”
Privacy, romantic and serene
The staff at Furama were very accommodating. Anything they could do, they did for us. The rooms was set up as requested- ROMANCE was delivered!!
Apžvelgta 02 gruodžio 2013
7,7
Labai gerai
Chen iš Honkongas
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. spalis
very good”
service, design, location
Apžvelgta 06 lapkričio 2013
9,0
Išskirtinis
Rajat iš Indija
Pora
Liukso klasės vila su baseinu
Viešėta 3 naktys 2013 m. rugsėjis
Amzaing experience, Value for money.”
Large and amazing pool villas, quiet location, friendly staff, near local ubud market.
Me and my wife came here for honeymoon. Furama villa was more than what we expected. Our deluxe pool villa was as it is as was shown in the pics at the time of booking. It was one of the best experience of staying in furama; like clean rooms,privacy, friendly staff, spa facility, wifi, near to local ubud market for shopping. Really its value for money..:) Wish to come here again.
Apžvelgta 06 lapkričio 2013
5,7
Barry iš Honkongas
Keliauju vienas
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. rugsėjis
nice view in ubud”
staff nice, room have private pool, big washroom
Apžvelgta 26 rugsėjo 2013
10,0
Išskirtinis
Jennifer iš Jungtinės Amerikos Valstijos
Pora
Liukso klasės vila su baseinu
Viešėta 4 naktys 2013 m. rugsėjis
The stay at Furamas Villa and Spa was incredible!!”
Staff was wonderful, food great & BEAUTIFUL grounds
My husband and I loved our stay at this spa hotel. It was secluded and private yet 20 minutes away from downton Ubud, to which the hotel provided free shuttles multiple times a day. The Staff was so incredibly nice and attentive to our needs. The deluxe pool villa was AMAZING. We had dinner made in our villa one night and the food was delicious as well as the traditional Balinese musicians that the hotel provided. I would definitely recommend to a friend!!
Apžvelgta 24 rugsėjo 2013
9,7
Išskirtinis
emma iš Australija
Keliauju vienas
Liukso klasės vila su baseinu
Viešėta 5 naktys 2013 m. birželis
Luxury standard at an affordable price”
Friendly service, amazing food and the best day spa. Felt totaly spoilt.
Everything about our stay was good. The staff were so friendly but always professional. The location was absolutely beautiful, especially from the breakfast area. Our room and the outlook to our personal pool was a delight to wake up to every day. And the bath was ginormous. Food AMAZING!!! Day Spa and staff best ever!!!!
Apžvelgta 24 rugpjūčio 2013
4,7
SUN iš Kinija
Šeima su mažais vaikais
Karališkoji vila su baseinu
Viešėta 3 naktys 2013 m. rugpjūtis
nice surroundings,but insincere people”
spa, swimming pool,view
We made an reservation 4 months ago,however they arranged the worst villa of the same style for us which is close to the restaurant with all kinds of noises.When we asked to change villa,they first said there was no villa avaliable.But we did saw some villas were clocked with no one staying.Finally,they promised to find another villa for us,however there's only one night to go,and the villa with a huge public swimming-pool is not desirable for us.The woman in charge of housekeeping seemed very helpful,however she didn't do much for us.
Apžvelgta 22 rugpjūčio 2013
8,0
Puiku
Gareth iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 7 naktys 2013 m. rugpjūtis
Relaxing”
Friendly staff, relaxed breakfast, private pool
Pleasant, relaxing, very enjoyable if you want a quiet getaway.
Apžvelgta 22 rugpjūčio 2013
8,7
Puiku
Michael iš Jungtinės Amerikos Valstijos
Šeima su vyresniais vaikais
Karališkoji vila su baseinu
Viešėta 3 naktys 2013 m. rugpjūtis
Fabulous room, bit far from Ubud”
Wonderful room, very spacious. Terrific bike trip through the rice filelds hosted by the staff. Staff was very willing to help.
We absolutely loved the room. Stayed in a suite that was more than adequate for our family of 4. The pools were a bit chilly, but the staff was very warm. We particularly enjoyed the bike ride through the rice fields. We also appreciated the fact that the staff worked with us to find a private yoga instructor. The only down side (other than pool temp) was the fact that the villas are about 30 minutes from central Ubud.
Apžvelgta 18 rugpjūčio 2013
8,0
Puiku
Takahide iš Japonija
Šeima su vyresniais vaikais
Liukso klasės vila su baseinu
Viešėta 3 naktys 2013 m. liepa
Villa with private pool”
Big room,nice view,private pool
We book 2 villas with swimming pool.The gardens is full of beautiful tropical flowers. The private pool is nice but not big. But enough for couple.We have breakfast in our villa.We enjoyed to eat with a nice view.It is comfortable to take a walk nearby to see the rice fields.The rooms is huge with very big bathtub.Thanks for the hotel,we have a flower bath with a heart shape pattern inside our bathroom.The location of the hotel is not at the centre of Ubud .It is quite expensive if we take taxi to and from the hotel.The hotel shuttles service are provided by the hotel but only 5 times per day.It will be nice if the shuttle service is base on request.The room rate is reasonable and cheap when compare with other hotels at Ubud.The villa is big.We are happy to stay there.
Apžvelgta 31 liepos 2013
9,0
Išskirtinis
Clarence iš Singapūras
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. liepa
Excellent experience! Great value!”
Large, comfortable villas... Peaceful surroundings, great service.
Outstanding villa with wonderful facilities... Very quiet location. Great for couples who want to get away from it all. Huge rooms, pools, bathrooms. The outdoor shower was a plus! Only thing was a few too many insects and lizards living in the flora... For scared a few times! Haha.
Apžvelgta 29 liepos 2013
8,7
Puiku
Lanita iš Indonezija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. liepa
quiet and romantic place to stay”
nice room, very private and good size of room
The only thing that need to be improved is the light. I suggest to have adjusted light that the light can be brighten as necessary.
Apžvelgta 10 liepos 2013
8,3
Puiku
drkamaruzaman iš Malaizija
Šeima su vyresniais vaikais
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. liepa
wonderfull energizing experience”
beautiful clean villas,friendly staff,nice surrounding padi fields for tracking.
Excellent facilities and service. Maybe can further improve on breakfast spread
Apžvelgta 08 liepos 2013
8,0
Puiku
Susanto iš Indonezija
Šeima su vyresniais vaikais
Liukso klasės vila su baseinu
Viešėta vieną naktį 2013 m. birželis
Live your Life in the embraces of Love”
Comfort, Clean and tranquil
Imagine living in Paradise: Where comfort and quality meet....warm and friedly ambience
Apžvelgta 06 liepos 2013
8,3
Puiku
Dion iš Naujoji Zelandija
Pora
Liukso klasės vila su baseinu
Viešėta 3 naktys 2013 m. birželis
Very nice hotel”
Nice room, spacious area, clean and tidy
Very enjoyable stay, nice quiet location with transport close at hand.
Apžvelgta 30 birželio 2013
8,0
Puiku
XINGNA iš Kinija
Šeima su mažais vaikais
Karališkoji vila su baseinu
Viešėta 2 naktys 2013 m. gegužė
I like the swimming pool in the villa.”
The honeymoon set up,the swimming pool, the Bali traditional night.
It is very near the Ubud center.The hotel van can take you to the center free.The rooms are big,my girl swims everyday.
Apžvelgta 08 gegužės 2013
5,0
Alessandra iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 4 naktys 2013 m. balandis
not good value for money”
rice field view, quiteness, reception
My husband and I were expecting a better service given the room price. Initially we have been given a room called "lagoon room" different from the deluxe pool villa booked with Agoda. When we pointed out that the room wasn't what we booked the staff tried to mislead us saying that this was a special upgrade not mentioned at the check in because they like to surprise their clients (surprise us with a smaller room with no pool!!!) We had to insist and on the second night of our stay we have been moved to the deluxe pool villa originally booked. Few inconvenient things about the villa are: the pool is too cold (freezing cold!) and the room is too bright so in the morning you can't sleep in. The hotel is located about 20 min drive from the city and the shuttle bus provided is only every 2 hours (4 per day only) and needs to be booked half an hour earlier.
Apžvelgta 08 gegužės 2013
9,3
Išskirtinis
Stephen iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. balandis
Beautiful, Picturesque, Serene, Calm”
Villas were very natural and beautiful, Relaxing and romantic atmosphere, very friendly staff
Apžvelgta 29 balandžio 2013
8,7
Puiku
Samantha iš Australija
Keliauju vienas
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. balandis
Relaxing, Attentive Staff, Amazing Rooms”
Attentive Staff, Amazing Rooms, Great Private Pool
Apžvelgta 17 balandžio 2013
7,3
Labai geras
Song iš Singapūras
Grupė
Karališkoji vila su baseinu
Viešėta 2 naktys 2013 m. balandis
Far Flung Location only good for couples”
Large rooms, good service by staff and above average spa
The attentive serivce by the lady serving us breakfast was the highlight of the trip. She remembered our previous day order of coffee or tea, complete with knowing whether we want it with or without milk! Otherwise the hotel is more misses than hits. Its location is a good 20 mins drive from city centre, and one would expect free shuttle service at the guests convenience, but this service is chargeable. The spa is supposed to be the highlight but the service is only rated so-so by a friend who tried the expensive package. Wifi connection is not so good as well and the villa pool looks dirty and unappealing. Lastly, we left a CD of our photos in the hotel and despite 2 emails, they did not reply to us. Not very good after service
Apžvelgta 17 balandžio 2013
9,0
Išskirtinis
KAICHIEH iš Taivanas
Pora
Liukso klasės vila su baseinu
Viešėta vieną naktį 2013 m. kovas
The staffs are friendly”
Clean quiet. Friendly
All the staffs are friendly, room is clean, we were enjoy our breakfast in our room, we would like to back here again
Apžvelgta 05 balandžio 2013
6,0
CHENG iš Taivanas
Grupė
Karališkoji vila su baseinu
Viešėta vieną naktį 2013 m. kovas
Pretty Villa and nice garden”
Swimming pool, garden
This place is pretty far away, has to go through a very narrow street. The breakfast choices are not too much. I like the room in the villa, very comfortable and spacious.
Apžvelgta 05 balandžio 2013
4,7
wayne iš Jungtinė Karalystė
Šeima su mažais vaikais
Liukso klasės vila su baseinu
Viešėta 2 naktys 2013 m. kovas
Lovely setting, tired villa in need of TLC”
Quiet rural location, good view from dining, friendly staff
The villa itself was very tired looking and in need of attention. Rotting floorboards on the front terrace and no direct access from the private plunge pool into the main lagoon pool. This meant a clamber up from the lagoon pool onto the terrace (no steps). Bathtub although large was a filthy brown colour in the base. A/C and fan in main bedroom very ineffective due partly in fact that the room surrounded by windows.
Apžvelgta 18 kovo 2013
7,7
Labai gerai
Yi iš Singapūras
Pora
Liukso klasės vila su baseinu
Viešėta 3 naktys 2012 m. gruodis
Peaceful and wonderful service”
Convenience, luxury, nice food
We got a free upgrade to the Xclusive villa, which was a nice surprise. Service was very good. The villa was very clean and well-maintained, plus very spacious. Totally relaxing and love the main pool. The private pools weren't that great as it's more like a wading pool. Didn't seem very clean as there's many bugs in it.
Apžvelgta 02 vasario 2013
7,7
Labai gerai
ronald iš Honkongas
Pora
Liukso klasės vila su baseinu
Viešėta 11 naktys 2012 m. gruodis
secluded quiet location with friendly staff”
the layout of the hotel, its location, shuttle bus to Ubud,
We stayed in a junior suite which was very private with its own pool and garden and looked just like the picture on their web site. Bad Points: On 1st arriving the outside shower, and the air con did not work. The shower was fixed but due to the layout of the room the air con still did not work as you would expect from a four star hotel. The fridge was not replenished each morning so constantly had to make a call to room service. After eating in our suite the dishes and excess food was not removed for two days even after the room was cleaned and calling housekeeping. After the cleaning staff left we would find we had to call housekeeping for a towel or dressing gown because the staff had not replaced them. The staff were friendly but a lot of the junior staff lacked a good understanding of English which meant they had to refer a request to another member before we could get what we requested. This becomes tedios after a while. We ordered a bottle of wine one night which we enjoyed but it was not available the following night. Although we were there for ten nights I had to request tomatoe juice each morning and then wait at least 10 minutes before being served. Good Points: The Spa was excellent, the meals in the restaurant were good, the gardens and layout of the grounds was very tranquil and calming. The evening entertainment for the Christmas and New Year was good. The tour guides were good and overall we did enjoy our holiday there, just not sure if we would return to this hotel again.
Apžvelgta 12 sausio 2013
2,7
Jonathan iš Australija
Pora
Liukso klasės vila su baseinu
Viešėta 3 naktys 2012 m. gruodis
Disappointing service and lack of facilities ”
Private villa was good value
Overall we found our stay at Furama very disappointing. We were aware of the distance that the hotel was from Ubud and this did not bother us until we tasted the food at the hotel and realised there was no other option available. The food was almost inedible at times and was expensive. The bathroom was rendered almost useless by the lack of water pressure. When my girlfriend would flush the toilet and I was showering outside then I would lose all water. It was also impossible to have a cold shower outside as the only way to get sufficient water pressure was to put it on hot. The hot was too hot however to comfortably wash yourself. The toilet itself was old and smelt like urine when we arrived which was very off putting. The air conditioning was emitting air that was at room temperature. A further criticism was that I was quite sick whilst in Ubud and so my girlfriend asked if someone from the hotel could take her to a pharmacy. The response was no, but they can call a private hotel taxi and charge $15 to go to Ubud even though we know that there were pharmacies close. We also made a complaint to the front desk about the lack of customer service and they just dismissed it. I am not one to complain and normally ignore these things but I though the service was so incredibly bad that I would never contemplate returning to Furama again. I do have to say however that the Villa was extremely open and spacious and the bed was very comfortable. The room represented value for money but the services that were provided outside of the room and the otherwise poor performance of the staff meant the hotel does not represent value for the price paid.
Apžvelgta 07 sausio 2013