Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa
Žiūrėti visas 63 nuotraukas
Karaliaus liuksas su vaizdu į sodą Hilton Phuket Arcadia Resort & Spa
Karaliaus liuksas su vaizdu į sodą
Žiūrėti visas 63 nuotraukas
Fojė Hilton Phuket Arcadia Resort & Spa
Fojė
Žiūrėti visas 63 nuotraukas
Interjeras Hilton Phuket Arcadia Resort & Spa
Interjeras
Žiūrėti visas 63 nuotraukas
Interjeras Hilton Phuket Arcadia Resort & Spa
Interjeras
Žiūrėti visas 63 nuotraukas
ŽEMĖLAPYJE Hilton Phuket Arcadia Resort & Spa
ŽEMĖLAPYJE
Vietovė
Puiku
8,1
Žiūrėti visas 63 nuotraukas Hilton Phuket Arcadia Resort & Spa
Žiūrėti visas 63 nuotraukas
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Hilton Phuket Arcadia Resort & Spa

Turite klausimą Hilton Phuket Arcadia Resort & Spa?
Puiku
Pagal 1287 apžvalgosŽiūrėkite, ką sakė svečiai
8,2
  • Transportas iš ir į oro uostą

  • 240 m nuo paplūdimio

  • Valiutos keitykla

  • Karšto vandens vonia

Kambarių pasirinkimas
8,4
Puiki
Kambario patogumas ir kokybė
11 keliautojai šiuo metu peržiūri šią apgyvendinimo įstaigąUžsakyk dabar, kol nevėlu!
Karališkasis liukso numeris (Royal Suite)
Karališkasis liukso numeris (Royal Suite)
...
  • Vaizdas: Jūra
  • 168 m²/1808 ft²
  • 1 Karalienės lova
Matyk kainas, pasirinkęs datas
Liukso numeris (Suite)
Liukso numeris (Suite)
...
  • Vaizdas: Sodas
  • 88 m²/947 ft²
  • 1 Karalienės lova
Matyk kainas, pasirinkęs datas
Prabangus liukso numeris (Deluxe Suite)
Prabangus liukso numeris (Deluxe Suite)
...
  • Vaizdas: Jūra
  • 88 m²/947 ft²
  • 1 Karaliaus lova
Matyk kainas, pasirinkęs datas
Dviejų lovų pusiau liukso numeris sode (Twin Junior Suite Garden)
Dviejų lovų pusiau liukso numeris sode (Twin Junior Suite Garden)
...
  • Vaizdas: Sodas
  • 62 m²/667 ft²
  • 2 Viengulės lovos
Matyk kainas, pasirinkęs datas
Karaliaus liuksas su vaizdu į sodą (King Deluxe Garden View)
Karaliaus liuksas su vaizdu į sodą (King Deluxe Garden View)
...
  • Vaizdas: Sodas
  • 44 m²/474 ft²
  • 1 Karaliaus lova
Matyk kainas, pasirinkęs datas
Dviejų lovų pusiau liukso numeris su vaizdu į jūrą (Twin Junior Suite Sea View)
Dviejų lovų pusiau liukso numeris su vaizdu į jūrą (Twin Junior Suite Sea View)
...
  • Vaizdas: Jūra
  • 62 m²/667 ft²
  • 2 Viengulės lovos
Matyk kainas, pasirinkęs datas
Mažasis karaliaus liuksas su vaizdu į sodą (King Junior Suite Garden)
Mažasis karaliaus liuksas su vaizdu į sodą (King Junior Suite Garden)
...
  • Vaizdas: Sodas
  • 62 m²/667 ft²
  • 1 Karalienės lova
Matyk kainas, pasirinkęs datas
Liukso klasės dvivietis su vaizdu į jūrą (Twin Deluxe Sea View)
Liukso klasės dvivietis su vaizdu į jūrą (Twin Deluxe Sea View)
...
  • Vaizdas: Jūra
  • 44 m²/474 ft²
  • 2 Viengulės lovos
Matyk kainas, pasirinkęs datas
Dviejų lovų liuksas plius su vaizdu į jūrą (Twin Deluxe Plus Sea View)
Dviejų lovų liuksas plius su vaizdu į jūrą (Twin Deluxe Plus Sea View)
...
  • Vaizdas: Jūra
  • 44 m²/474 ft²
  • 2 Viengulės lovos
Matyk kainas, pasirinkęs datas
Karaliaus lovos liuksas plius su vaizdu į jūrą (King Deluxe Plus Sea View)
Karaliaus lovos liuksas plius su vaizdu į jūrą (King Deluxe Plus Sea View)
...
  • Vaizdas: Jūra
  • 44 m²/474 ft²
  • 1 Karaliaus lova
Matyk kainas, pasirinkęs datas
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Naujausi klientų komentarai

Agoda apžvalgos (1287)Booking.com apžvalgos (814)
Pasirinkti Keliautojo Tipą
Švara8,5
Įranga8,1
Vietovė8,1
Kambario komfortas ir kokybė8,4
Paslaugos8,3
Kainos ir kokybės santykis7,9
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Rodomi 1192 patikrintų svečių komentarai
12345
10,0
Cindy iš Malaizija
Pora
Karaliaus liuksas su vaizdu į sodą
Viešėta vieną naktį 2018 m. balandis
Awesome Hotel!!”
We love the hotel so much, me and my fiance had a good time staying in Hilton Hotel. We got a free upgrade to Hilton Suit and the room is amazinggg. Staff are friendly and helpful, service is top notch, and the location is strategic as well! Highly recommended!
Apžvelgta 27 balandžio 2018
4,4
sharyn iš Jungtinės Amerikos Valstijos
Pora
Dviejų lovų pusiau liukso numeris su vaizdu į jūrą
Viešėta vieną naktį 2018 m. vasaris
Waste of Money”
This hotel is beautiful but the service and staff are horrible. It is WAY over priced and you are treated as if you were staying in a Holiday Inn
Apžvelgta 14 vasario 2018
Dear Sharyn, Thank you for taking the time to write a comment about your recent stay at Hilton Phuket. We regret to notice that your stay with us was not able to meet your expectations. Please note that we are taking your feedback into consideration as our constant aim is to improve the quality of our service in order to deliver exceptional experiences to our guests. Sharyn, we sincerely hope that we get another chance to make a great experience for you. Thank you for choosing Hilton Phuket. Sincerely Yours Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
10,0
NISARG iš Jungtinės Amerikos Valstijos
Pora
Dviejų lovų liukso klasės su vaizdu į sodą
Viešėta 2 naktys 2017 m. rugsėjis
awesome and calm place ”
the place is very nice to stay and its near to the beach i must say its just a walking distance. So can enjoy the sunset in the evening. They best quality of breakfast. in short best place.
Apžvelgta 09 vasario 2018
Dear Nisarg, Thank you for taking a moment to write this kind review about your recent stay at Hilton Phuket. I am very glad to notice that you liked our resort's location near Karon beach and our breakfast. Positive feedback such as your is always fulfilling and encourages us to keep working hard in our constant goal of delivering exceptional experiences to each of our guests. On behalf of the Hilton Phuket Team, I want to thank you for choosing our resort as your preferred choice of accomodation during your vacations in Phuket. We are looking forward to welcome you again soon! Warm Regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
6,4
Piyaporn iš Tailandas
Grupė
Dviejų lovų pusiau liukso numeris su vaizdu į jūrą
Viešėta 2 naktys 2017 m. gruodis
Staff treanten for my money”
I made 2 booking via agoda. My first review was disappear with unknown reason. So i have to resend review from my other booking. My booking on 31th via agoda was included ABF and gala dinner. However ,I call hilton for babycot and was inform that it was error fare. I have to pay more charge for gala dinner 6,000+++ baht per head. Since my group was 6 persons. She said I have to pay more around 50,000 baht.(Not sure all amount). I was treatened that if i don't pay ,they will not let me check-in or return money. / She said It's hotel's policy / She said this is my problem, Not the hotel's problem./She said she would ask manager to waive for us. A week has pass. We were ignore. I email phuket hilton and was ignore. This hotel just don't care all problem even if it's their own false. I'M TOTALLY DISSAPPOINT HOW HILTON SOLVE PROBLEM. AWFUL POLICY! AND AGRESSIVE VOICE STAFF. I had to call agoda and agoda clear the problem for me like it should be. Inbox If you want that staff's name.
Apžvelgta 27 sausio 2018
4,8
petranella iš Australija
Grupė
Karaliaus lovos liuksas plius su vaizdu į jūrą
Viešėta 7 naktys 2017 m. gruodis
Priimtina”
We came to the Hilton 10 years ago for our honeymoon and we wanted to return for our 10-year anniversary we're very disappointed it wasn't the same hotel we went to 10 years ago staff wasn't as friendly and I had booked two King Deluxe rooms and we only got one king deluxe room when I question them about it nothing was done about it one of our rooms the TV wasn't working we reported at 7am in the morning we went out on a tour come back after 5pm still hasn't been fixed my husband had to go back down to reception complain about it again finally someone came up and fixed it but the picture was all blurry the volume won't work very disappointed just wasn't the same hotel needs some work done it was a bit run down very disappointed as we took my mum for her first trip overseas just wasn't what we told her it was all about
Apžvelgta 02 sausio 2018
Dear Petranella, I want to offer my sincere apologies for the issues you have encountered during your stay with us. We will always endeavour to offer the highest level of personalized service to our valued guests, however on this occasion we regrettably appear to have failed to meet with your expectations. While we are better known for our friendliness and helpfulness, please rest assured I greatly value your insight and it will help us to be able to take corrective actions that will ensure that all of our discerning guests feel cared for and experience a truly deserving vacation while staying with us in the future. Despite your disappointment on this occasion, we sincerely hope that you will return to visit us at the Hilton Phuket Arcadia Resort & Spa so that we may be provided an opportunity to restore your confidence in both our product offer and service. Warm Regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
5,6
Ng iš Singapūras
Šeima su vyresniais vaikais
Dviejų lovų liukso klasės su vaizdu į sodą
Viešėta 3 naktys 2017 m. gruodis
It was a chore to get from Carpark to my room. Theme dinner at the Sail, was disappointing. ”
Theme dinner at the Sail was a big mistake. I was sold a Wed theme buffet dinner at the Sail, while I check in during the 1st day. My 1st surprise was that the reception told me I didn't make any booking. Luckily I kept my voucher me. Then, after being seated, the waitress told me that drinks r excluded from the buffet. I don't need hard liquor or wine but I have never tried a buffet without given some basic drinks n beverages. Lastly, food choices were scarce.. Very bad experience.
Apžvelgta 23 gruodžio 2017
Dear Ng, Thank you for taking a moment to write this review about your recent stay at Hilton Phuket Arcadia Resort & Spa. Your feedback is always important as it is a vital way of reviewing the level of service and facilities we provide to our guests in order to make corrections and improvements. We have taken note on the issues you've mentioned regarding our theme night dinner and I would like to offer you my sincere apologies for the unnecesary burden related to your table booking. About the food and beverage options, I will surely take your opinion into consideration as we consistently focus on upgrading the quality of our edible products in order to meet our valued guests' expectations. I hope we get the chance to welcome you again in the future and deliver you with a much better and memorable experiene this time. Yours Sincerely, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
8,4
Suet iš Malaizija
Keliauju vienas
Dviejų lovų liukso numeris sode
Viešėta 2 naktys 2017 m. lapkritis
Great Rest & Relax”
Very amazing rest and relax experience... full of greens and water. Food however needs to be improved. Overall good experience and value for money. Cant complain! had a memorable experience and very nice resort experience.
Apžvelgta 23 lapkričio 2017
Dear Suet, Thank you for your kind review about your recent stay at Hilton Phuket. I am delighted to see that you had a memorable experience at our resort. I sincerely appreciate your feedback regarding the quality of our food and will take it into consideration as we are constantly focusing on upgrading our Food & Beverage products and service. Suet, on behalf of our entire Hilton Phuket team, I want to thank you for choosing our resort as your preferred place where to spend your holidays in Phuket and we already look forward to welcome you back in the near future! Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
6,0
Eni iš Jungtinės Amerikos Valstijos
Pora
Liukso klasės dvivietis su vaizdu į jūrą
Viešėta vieną naktį 2017 m. lapkritis
You re buying brand name. You can do better with some research.”
200$ a night for a partial sea view isn't worth it. Get the garden view. Also it s a massive resort so not easily accessible. Pricy in house options but you re paying for a known quantity. Staff service varies. Some are helpful others not so much. Was expecting more from Hilton as I see the standard higher for a US brand name. Also they need beach umbrellas. It's a shame they don't provide for guests.
Apžvelgta 18 lapkričio 2017
6,4
KRITTIMA iš Tailandas
Verslo keliautojas
Karaliaus liuksas su vaizdu į sodą
Viešėta 6 naktys 2017 m. spalis
Gerai”
bad service and old room
Apžvelgta 10 lapkričio 2017
Dear Krittima, Thank you for taking the time to review your stay with us. We value your opinion and will take it into consideration in order to improve and be able to provide you with a better stay at Hilton Phuket Arcadia Resort & Spa in the future. Please note that we have recently conducted major renovations with some of guests rooms and facilities. We want to let you know that we will continue to focus on upgrading our quality of service and facilities in order to fulfil our guest's expectations. We hope to have the pleasure to welcome you once again at Hilton Phuket and prove our commitment to make your next stay with us much more enjoyable. Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
6,4
PAYAL iš Indija
Pora
Dviejų lovų liuksas plius su vaizdu į jūrą
Viešėta 2 naktys 2017 m. spalis
Perfect location and awesome room seaview”
We loved to room on high floor with unobstructrd perfect seaview.the location was quiet yet bang opposite to karon beach and the main road whch leads to restautarants/bars at a walking distance. Breakfast was average but the overall atmosphere was calm and quiet for the perfect holiday!!
Apžvelgta 05 lapkričio 2017
6,8
David iš Jungtinės Amerikos Valstijos
Pora
Karaliaus lovos liuksas plius su vaizdu į jūrą
Viešėta 5 naktys 2017 m. spalis
Gerai”
Too big of a hotel
Apžvelgta 17 spalio 2017
6,8
Phil iš Tailandas
Pora
Mažasis karaliaus liuksas su vaizdu į jūrą
Viešėta 3 naktys 2017 m. rugpjūtis
Another Hilton little bang for your buck.”
I always swore I would never use The Hilton group of hotels again but as we were meeting friends there I reluctantly stayed. Yes the hotel is situated in amazing grounds beutifully landscaped and has has very good facilities and entertainments for the family market. Check in was painful two many guests and only one person on reception. No welcoming drink or cold towel as other guests were provided. Be warned they ask for a hefty deposit 3 nights 4500 THB which reflects the cost of eating and drinking exorbitant. If you pay by card then I found out on checking out it takes two weeks to refund which is not acceptable. Breakfast was excellent but if you got the timing wrong then there was lengthy waits in store. The Sunday brunch was excellent and very good value and very attentive staff. Rooms were spacious but tired and needs an overhaul. However I will definitely not use the Hilton again.
Apžvelgta 15 rugpjūčio 2017
6,0
Carl iš Norvegija
Šeima su mažais vaikais
Karaliaus lovos liuksas plius su vaizdu į jūrą
Viešėta 3 naktys 2017 m. birželis
everything was meh...except the pool”
They had updated 1 pool and that pool was amazing. Warm and lovely. Expected a lot more for the price tag and the brand name in terms of the room, service, food. Room needed to be updated, service was fine but could be better considering the hilton brand. Food at the buffet breakfast was disappointing as they keep serving the same thing except for a few different dishes. Italian restaurant was not nice, sorry. If you are going visit for more than 2 nights, spend your money somewhere else.
Apžvelgta 24 liepos 2017
6,4
Vasin iš Tailandas
Verslo keliautojas
Karaliaus liuksas su vaizdu į sodą
Viešėta 2 naktys 2017 m. balandis
Good location but hotel is old”
Price are high if compare with room quality
Apžvelgta 21 liepos 2017
10,0
FENG iš Kinija
Pora
Karaliaus liuksas su vaizdu į sodą
Viešėta 3 naktys 2017 m. birželis
Very good!”
It is very suitable for people to play in the hotel.The environment, the service is great, just if you want to go out of the hotel to buy something a little bit more trouble.
Apžvelgta 05 liepos 2017
Dear Feng, Thank you for taking the time to review us regarding your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad to hear that you enjoyed the resorts environment and our service. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments. I hope that we will be able to welcome you back to the Hilton Phuket Arcadia Resort & Spa in the near future. Until time permits, Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
7,2
Cecil iš Australija
Pora
Mažasis karaliaus liuksas su vaizdu į sodą
Viešėta 3 naktys 2017 m. birželis
Nice”
Very nice hotel but food and drink was expensive & exchange rates poor. Karon doesn't have a lot around in terms of shops & restaurants. But the beach was very nice. Our 1st time in Phucket. Next time I would stay in Kata..
Apžvelgta 02 liepos 2017
Dear Cecil, Greetings from Hilton Phuket Arcadia Resort & Spa and Thank you for your in-depth review and comment subsequent to your stay experience with us. We will always endeavor to offer the highest level of personalized service to our valued guests, however on this occasion we regrettably would appear to have failed to meet with your expectations. While noting your compliments in regard to “Food & Drinks and Exchange rate”, your insight and comments will be shared with all concerned to ensure that we continue to focus on and strive to live up to the expectations of our discerning travellers. Now that we are aware of your personal preferences and experiences encountered, we believe that we will be better able to align with your expectations for future visits. Once again thank you for your truly valuable comments. I am glad to know that you had an enjoyable stay and appreciated our Resort and we look forward to service you again. Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
8,8
Min iš Kinija
Šeima su mažais vaikais
Karaliaus liuksas su vaizdu į sodą
Viešėta 2 naktys 2017 m. birželis
nice view beautiful place”
nice view and beautiful place the only problem is that the room is too wet due to the weather and there is no efficient facilities to make the room dry
Apžvelgta 28 birželio 2017
Dear Min, Thank you for reviewing your recent stay with us at Hilton Phuket Arcadia Resort & Spa. I am very pleased to read that we generally met with your expectations especially our locations and view provided for our valued guest. I apologise for the inconvenience you had from the shower. I have addressed your comment to our Housekeeping manager so that we will be able to take corrective action that will ensure that all of our guests can experience a truly deserving vacation while staying with us. Once again, Thank you for your candid thoughts and we look forward to welcome you ‘home’ again. Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
8,0
Alistair iš Singapūras
Keliauju vienas
Karaliaus liuksas su vaizdu į sodą
Viešėta 3 naktys 2017 m. gegužė
Not bad!”
Nice hotel, friendly staff and a great Sunday Brunch. Just one problem I checked in at 4pm to be told that my room wasn't ready! To be fair they found one fairly quickly. I also left my shorts in the room when I checked out and they sent them back to me in Singapore for a small price but the service was excellent.
Apžvelgta 31 gegužės 2017
Dear Alistair, Thank you for your kind review regarding your stay experience with us at Hilton Phuket Arcadia Resort & Spa. I am delighted to read of your stay experience especially that your found our team members to be “friendly”. Your constructive feedback on the preferred is much appreciated as it is a vital way of reviewing the level of services we provide to our guests so as to make improvement. With respect to the efficiency of our arrival process, your feedback has been addressed with Khun Sam, our Front Office Manager to review and action appropriate arrangements to enhance our valued guest’s arrival experience. Once again, thank you for your feedback which has enabled us to monitor our training stands and service we provide. Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
7,6
Kenneth iš Jungtinės Amerikos Valstijos
Šeima su vyresniais vaikais
Karaliaus liuksas su vaizdu į sodą
Viešėta vieną naktį 2017 m. balandis
Getting a bit older”
This is a very nice property ! The rooms are in need of some small repairs . I enjoyed my stay here
Apžvelgta 31 gegužės 2017
Dear Kenneth, Thank you for your kind review regarding your stay experience with us at Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you had a very positive impression of our resort and that you enjoyed your stay with us, please accept my apologies for the inconveniences that you appear to have encountered with the facilities being offered. I am pleased to inform you of the fact that we are carrying out an on-going revision to our products and services so that we are better able to serve the needs of our discerning travellers. While we continue to strive to ensure our guests are made to feel really appreciated. We look forward to welcoming you “home” upon your return to Phuket. Warm regards, Tim Tate Director of Operations
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Hilton Phuket Arcadia Resort & Spa
6,4
Tara iš Australija
Pora
Karaliaus liukso klasės kambarys su sodo vaizdu
Viešėta 8 naktys 2017 m. gegužė
Gerai”
Cons: The hotel is very old, and definitely needs an upgrade, and the breakfast is the same everyday and doesnt seem fresh. Pros: The garden area is well maintained and very pretty to look at. The staff are great and the markets are just around the corner which is handy.
Apžvelgta 18 gegužės 2017
12345
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