Hotel-Pension Bolgerini Inn

Nobody speaks elementary English.Only Deutsch. It is absolutely unacceptable not to provide an elementary support in English. We were very stressed a couple days before our arrival. The problem was that the hotel offers late check in with key box with pin code. Guess what? We were told to call two days before our arrival and followed the instructions. Nobody speaks English. When I gave I call and present myself I asked very kindly “do you speak English?”. The answer was “NEIN” and silence. They just hang up the phone which was very offensive.1 hour before our flight I did not gave up and …..BINGO. Accidentally the lady told me in acceptable English the number of the key box and the pin. In the very last moment. But the stress and the suspense lasts. Second: The relations between Agoda and the hotel. I made the reservation one or two months prior our arrival. And paid everything to Agoda with my credit card. When arrived on the second day someone from the hotel was entered in our room, but not for cleaning. We found a letter with triple !!! to come to the reception. Of course we went to the reception Immediately and found out that they already contacted Agoda and were assured for the payment. Absolutely unnecessary discomfort. I do not intend to write a long review, just want to assure everyone who will book this hotel about the support and the attitude. Last day at least the girl at the reception allowed us to leave luggage for 2-3 hours until our flight. One good thing! Regards! Dimityr Hristov

We were leaded to another hotel, which seems more like a long-term rent corridor, three blocks away. Our room is insanely cold, no heating system, no bathroom (shared bathroom with four rooms, are we living in a school dorm?) . The front desk only opens from 10am -noon, self-service for most of the time.

good location, clean room

I was there just for a couple of nights and it was alright for me even that room was very small but I was traveling on my own so I don't need such a big room.

Хороша административная поддержка (говорят на разных языках, сразу ответили на звонок, дали детальные консультации, доброжелательные в общении); чистый и аккуратный номер.

Angenehmes Personal. Leider waren auf Kissen Flecken drauf. Haarföhn fehlte teilweise im Zimmer. Lage war top.

Angenehm. Kann man weiterempfehlen.

Die morbide Stalinarchitektur und das Treppenhaus in russischen Sozialismusstil muss einem gefallen, dann ist man hier genau richtig! Nach diesem ersten Eindruck landet man in einem einfachen, sehr sauberen Hotel mit zuvorkommenden Personal. Die Homepage allerdings, sie übertreibt masslos. Peinlich! Luxus ist hier nicht zu finden. Das Hotel überzeugt mit Einfachheit und Sauberkeit. Der Hotelchef vertreibt moderne russische Kunst (Katzencomics)

Dålig service, ingen internet, ingen komfort. Priset mycket högt för detta hotell och rum per natt. Inga trevliga utrymmen att vistas i eller bar, restaurang. Inget att göra på hotellet. Ingen minibar på rummeteller kylskåp...Tolett mycket högt ljud..vask, kran lös och övrigt TV dålig mottagning. Jag rekommenderar inte hotellet.