Užsakyk dabar: Lone Pine Hotel

Puiku
Pagal 2659 apžvalgosŽiūrėkite, ką sakė svečiai
8,3
88% rekomenduotų draugui

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Agoda apžvalgos (2659)Booking.com apžvalgos (943)
8,3
Puiku
Pagal 2659 apžvalgos
Pasirinkti Keliautojo Tipą
Švara8,5
Įranga7,8
Vietovė8,6
Kambario komfortas ir kokybė8,8
Paslaugos8,5
Kainos ir kokybės santykis7,9
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Rodomi 2257 patikrintų svečių komentarai
8,8
Puiku
norerianti iš Malaizija
Šeima su mažais vaikais
Liuksas atgręžtas į jūrą
Viešėta vieną naktį 2018 m. balandis
chillax short stay”
love the ambience here. very chilling. serene. love the pool. love the garden. will definitely come again. my son enjoy the short time here.
Apžvelgta 02 gegužės 2018
It is honestly,norerianti, so so good to read your kind feedbacks and desire to comeback it really make our day and provide us with a huge boost of moral to all of us at Lone Pine Hotel. THANK YOU SO SO MUCH! We all look forward to welcome you back and provide you with more memorable hotel experiences in yoru next visit. Have a wonderful time ahead. Most sincerely, Francois
Atsakyta 03 gegužės 2018
Lone Pine Hotel
9,6
Išskirtinis
Fande iš Malaizija
Pora
Liuksas atgręžtas į jūrą
Viešėta vieną naktį 2018 m. balandis
Best Hotel!”
a very nice hotel!! Clean and staff is friendly :)
Apžvelgta 30 balandžio 2018
How nice to receive your great score, Fande, as well as your very nice comments, it really go straight to our heart and provide us a fantastic motivation to keep working hard at assuring we provide constantly memorable hotel experiences to all our guests with with us at Lone Pine Hotel. Have a wonderful time ahead. Very sincerely, Francois
Atsakyta 01 gegužės 2018
Lone Pine Hotel
7,6
Labai gerai
Even iš Malaizija
Pora
Liuksas atgręžtas į jūrą
Viešėta 2 naktys 2018 m. balandis
Relaxing trip”
We were in Lonepine for a 3D2N baby moon trip. It was a total relaxing vacation with the beach front just a walk a way from the hotel. However, there are still some rooms for improvement. Breakfast spread from the hotel can be better with more variety and more attentive F&B staffs.
Apžvelgta 24 balandžio 2018
Thank you Even for your feedbacks. I sincerely regret you did not highlighted to us while at the resort any issues you may have faced to assure we could have done immediately the necessary to assure you a more enjoyable time with us. It is very important for us that our guests provide us feedback immediately to assure we provide memorable hotel experiences to all our guests and assure their satisfaction if not to exceed it as much as we can ! Hope to welcome you back and assure you a great time with us. Most sincerely, Francois
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Lone Pine Hotel
10,0
Išskirtinis
Huan iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. kovas
Value For Money”
WIll definitely stay in Love Pine again. Our family love the hotel so much that we were hesitate to leave the place. Best breakfast buffet i ever had, paying at this price.
Apžvelgta 23 balandžio 2018
WOW WOW WOW , Huan, so nice of you and so motivating to receive your great score and generous comments. We are so pleased you had a wonderful time with us and look forward to welcome you back for more in a near future. Have a fantastic time ahead. Most sincerely, Francois
Atsakyta 23 balandžio 2018
Lone Pine Hotel
9,2
Išskirtinis
mohd iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. vasaris
Great stay”
Staff service at this hotel is beyond excellent. They are so friendly & helpful. The food is absolutely fantastic & tasty. Surrounding area is quite calm. Sometimes we can hear birds are chirping from our hotel room. But there are few things which need to be improved. 1. When we wanted to enter the room , Hotel floor feel sandy on bare foot ( Malaysian culture leave their shoes outside room/house ) 2. Hotel room has a weird smell. i would say like old building smell? Maybe the aircon was not serviced? All & all, we have a great short stay here.. Would love to come back later.
Apžvelgta 22 balandžio 2018
9,6
Išskirtinis
Muhammad iš Malaizija
Šeima su vyresniais vaikais
Liuksas atgręžtas į jūrą
Viešėta 2 naktys 2018 m. balandis
Satisfied and very recommended ”
“Staff very friendly. Very pleasant Manager came round at breakfast to enquire if we were enjoying our stay. Room we are stay very clean, king size bed comfy, nice view from balcony.. “Love the hotel. Always coming back and stays in this hotel”
Apžvelgta 21 balandžio 2018
Thank you , Mohammad, for your very generous comments and great score; honestly a great motivation to all of us at the hotel to keep working hard to achieve guests satisfaction through memorable hotel experiences. Thank you so much and have an outstanding time ahead. Most sincerely Francois
Atsakyta 23 balandžio 2018
Lone Pine Hotel
6,8
Gerai
Mohamad iš Malaizija
Šeima su vyresniais vaikais
Super liukso (kampas)
Viešėta vieną naktį 2018 m. balandis
Good.”
Love the pool so much. But the room is quite dirty. Room also outdated. I will prefer to stay in Hard Rock Penang. But still good to try. A also having problems with the telephone in th room. So hard to order for in room dining. The foods are not satisfied at all. The breakfast buffet is so good. Love it.
Apžvelgta 20 balandžio 2018
thank you Mohamad for sharing with us here. I sincerely regret you did not highlighted to us your difficulties as we will surely have assisted you to make it right for you. Please accept my sincere apologies. Yes we are more a boutique hotel type to offer a more relaxed and peaceful place to recharge the batteries after ethic working time ;-) We do hope we will be able to welcome you back still and provide you a more memorable experiences. Have a wonderful day. Sincerely, Francois
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Lone Pine Hotel
9,6
Išskirtinis
mohammed iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. sausis
Nice hotel”
Nice hotel with good breakfast. The view from our room was amazing. We enjoyed our stay and had a great time.
Apžvelgta 19 balandžio 2018
THANK YOU SO MUCH, Mohammed, your feedback and great score arrive so timely and provide all of us at the hotel so much reassurance and motivation that we are on the right track. We are working hard to please every one and make sure we provide enjoyable and memorable experiences to all our guests; regrettably reading some comments on social media it show we fail in some case but we could have happily assist in improving a situation if told during the stay and not after in social media where is alas too late to really make a difference. We are only human, make mistake but if told immediately we will be more than please to assist in making it right! Thank you so so much once again , Mohammed, for yoru really nice comments, we are filled with great motivation to outperform ourselves daily for the betterment of all our guests. THANK YOU! Have a wonderful, wonderful time ahead. Most sincerely, Francois
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Lone Pine Hotel
3,6
Marina iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. kovas
Priimtina”
NOT VALUE FOR MONEY
Apžvelgta 19 balandžio 2018
Thank you, Marina for sharing here but most sincerely regret to acknowledge a low score without any comments. It is honestly difficult for us to comprehend what happen and improve ourselves. I always remind our guests to inform us while at the hotel when something is not as per yoru expectation and we will do our best to correct, improve as much as possible but after so many days it is very difficult to really make a positive difference in yoru stay. My deepest apologies and once again sincerely regret you did not approached us while staying with us, we are here to assist you to have a memorable time to our best ability.Please do let us know next you visit Penang and we will ensure you have a better time with us. Most sincerely, Francois
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Lone Pine Hotel
10,0
Išskirtinis
Mohd iš Malaizija
Šeima su mažais vaikais
Premier
Viešėta 2 naktys 2018 m. vasaris
Not good but SUPERB hotel!”
Superb room, service and environment. Good place to rest & relax. Highly recommended.
Apžvelgta 18 balandžio 2018
WOW SO SO NICE of you, Mohd, for your great score and very generous comments. I fantastic boost of moral to all of us here at Lone Pine Hotel to keep up working harder to serve all our guests better day after day, THANK YOU SO SO MUCH once again and also for your very kind recommendation! We all look forward to welcome you back soon in Penang and wish you an outstanding and awesome time ahead. Most sincerely Francois
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Lone Pine Hotel
9,2
Išskirtinis
KEE iš Malaizija
Verslo keliautojas
Liuksas
Viešėta vieną naktį 2018 m. balandis
Išskirtinis”
Morning breakfast quality drop compare last visit .
Apžvelgta 17 balandžio 2018
Thank you for sharing with us and regret you did not highlighted to us while at the resort, your positive criticism to enable to improve immediately and correct where possible. We do try to meet all our guests to particularly find out how we can be a better host and assure we can provide a more memorable time with us. We will work harder to make sure we improve ourselves and next time you visit us we hope to recover your confidence in us. See you back soon and wish you a wonderful time ahead. Sincerely Francois
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Lone Pine Hotel
8,0
Puiku
KONG iš Malaizija
Šeima su mažais vaikais
Premier
Viešėta 2 naktys 2018 m. balandis
Nice location nice view friendly staff”
Good location , very nice view from premium hotel room facing the beach . Imagine wake up from the beach. Nice pool as well. Every thing is very good . Only downside is during breakfast time around 10 am you can smell gas from the boat because the breakfast venue is next to the public beach area. You have to beat them before they start their beach boat business . And if I can make a suggestion , please kept the breakfast milk around the ice or in fridge because in malaysia the weather can be very hot .
Apžvelgta 16 balandžio 2018
Thank you very much for your feedback, Kong, greatly appreciated! We are working with the watersport supplier to transform his tractor to be less polluting and a disturbance, will keep at it! Thank you very much for your kind words about our Associates and our facilities. Yes all our room have a great view on the Andaman sea through the majestic old casuarina trees, a beauty on its own ;)) We all look forward to welcome you back soon and in meantime wish you a fantastic time ahead. Most sincerely Francois
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Lone Pine Hotel
7,6
Labai gerai
Andrie iš Malaizija
Pora
Prabangus liukso numeris
Viešėta 2 naktys 2018 m. balandis
quiet”
Lone pine is great for couple as it is more quiet than other hotels
Apžvelgta 13 balandžio 2018
Thank you very much, Andrie, for your kind feedback and regret not to have met you to ensure we could have understand where we did not perform as your expectation and improve in some areas to assure you a more enjoyable time with us and for us to obtain a better score. Thank you very much and have a lovely time ahead. Most sicnerely Francois
Atsakyta 14 balandžio 2018
Lone Pine Hotel
10,0
Išskirtinis
Ivy iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2017 m. gruodis
Išskirtinis”
We enjoy our stay very much, the room is spacious and well maintain. Breakfast was fantastic with great variety, we will definitely stay again in near future.
Apžvelgta 13 balandžio 2018
How wonderful to read yoru message and great score , Ivy, it is honestly a wonderful boost of moral to all of us here at the hotel and you can be rest assure we will keep working harder to serve you and all our guests better day after day. We look forward to welcome you back and wish you in meantime a wonderful time ahead and happy Songkran ! Most sincerely Francois
Atsakyta 13 balandžio 2018
Lone Pine Hotel
8,8
Puiku
Kimi iš Malaizija
Šeima su mažais vaikais
Super liukso (kampas)
Viešėta 2 naktys 2018 m. balandis
good location , poor quality of breakfast and its repeating”
was staying there for 3 days 2 nights but breakfast is repeating every day
Apžvelgta 12 balandžio 2018
Thank you very much, Kimi, for the good score. We do try to provide a variety of food that would pleased all our guests and palettes. We have some dish on rotation to assure varieties; i sincerely regret that you did not highlighted to me while at the resort first to understand your preferences and liking as well to see if we could have assisted you better while with us. I believe it is most important to share with us while in hotel to enable us to improve, correct if we can to our best and assure all our guests greater experiences. We look forward to welcome you back and show you our improvements :-) Have a wonderful time ahead Sincerely Francois
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Lone Pine Hotel
10,0
Išskirtinis
Yu iš Malaizija
Grupė
Liuksas
Viešėta 2 naktys 2017 m. spalis
Impressive Stay (on behalf of my friend)”
booked for my friend fot his stay with purpose to had his wedding proposal to his Girl Fren, I was there witnessed & prepared for d surprise. hotel staff is helpful, friendly & most importantly d hotel itself is perfect!
Apžvelgta 09 balandžio 2018
It is so so nice, Yu, to receive your great score and wonderful comments about our property and its Team, it really make a huge difference to all of us at the hotel and provide us a fantastic boost of moral , much in need to be honest reading some other feedbacks. THANK YOU SO SO MUCH , you don't know how important it is to know we did it right for you, thank you! We look forward to welcome you back and in meantime wish you an outstanding time ahead. Most sincerely, Francois
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Lone Pine Hotel
10,0
Išskirtinis
Khor iš Malaizija
Pora
Super liukso (kampas)
Viešėta 2 naktys 2018 m. sausis
Experience was superb”
Thanks to Lone Pine team for helping me with my proposal. They decorated my room (with extra charges) and it was beautiful. Staff service was great and the hotel environment is defintely nice! Great experience staying with them! definitely recommended and will be back
Apžvelgta 07 balandžio 2018
How wonderful, Khor, to receive your very positive and kind feedbacks. We are so glad we could have been part of the success in your proposal and we wish you from the bottom of our heart a wonderful life together and may be a celebration with us again. Thank you so much for your recommendations; Receiving such comments and great score is a fantastic boost of moral to all of us , particularly after some no so nice comments, THANK YOU SO SO MUCH; we know we cant please everyone even so we try hard but receiving great feedbacks really help us to keep working harder and better to provide memorable hotel experience to all our guests. Have an outstanding time ahead, till we meet again at Lone Pine Hotel. Most sincererely, Francois
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Lone Pine Hotel
6,0
LEE iš Malaizija
Grupė
Premier
Viešėta vieną naktį 2018 m. kovas
Lone Pine Hotel Batu Ferringhi Penang”
Hotel is satisfactory enough for a short vacation by the beach. Nothing extraordinary.
Apžvelgta 28 kovo 2018
Thank you,Lee, for your feedback, we sincerely regret not to have made your stay more memorable and would have love to hear from you while at the hotel to enable us to improve ourselves where necessary and keep growing for the better in serving our guests better day after day. Apologies once again for failing you! We look forward to welcome you back and prove to you that we are better than that. Most sincerely Francois
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Lone Pine Hotel
9,2
Išskirtinis
Dr. iš Malaizija
Šeima su vyresniais vaikais
Liuksas
Viešėta 2 naktys 2018 m. kovas
Suitable for reunion gatherings ”
Both my mum and my kids enjoy staying, Lone Pine is their first choice for vacation in Peneng.
Apžvelgta 27 kovo 2018
Thank you so much Dr for your kind comments and great score, greatly appreciated and it is also a great boost of moral to all of us here! We are so pleased to know we are teh favorite place for your family and we will work twice harder to assure we keep it that way. We all look forward to welcome you back for more memorable time with us at Lone Pine Hotel. Have an outstanding time ahead. Most sincerely, Francois
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Lone Pine Hotel
6,8
Gerai
Pui iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. kovas
Gerai”
First time staying at Lone Pine. Good location, near food places. Check-in & Check-out was quick & easy. Breakfast spread is acceptable. Room was comfortable. Pool wasn't crowded which was nice. May consider staying here again.
Apžvelgta 27 kovo 2018
Thank you Pui, for your feedback, I regret to not have met you and find out where we could improve ourselves to obtain a better score and assure that we can welcome you back with us in yoru next visit. It is very important for us to share while at the hotel to assure we can correct where necessary and improve ourselves to serve all our guests better day after day. Have a lovely day Sincerely Francois
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Lone Pine Hotel
9,2
Išskirtinis
Ung iš Malaizija
Šeima su mažais vaikais
Sodo premier kambarys
Viešėta vieną naktį 2018 m. sausis
Perfect”
Nothing to tell much. Really perfect 98% for it
Apžvelgta 25 kovo 2018
Thank you so much Ung for your generous score and comments , greatly appreciated! A real great motivation to all of us at the hotel, thank you!! We all look forward to welcome you back for more memorable time with us. have a wonderful time ahead. Most sincerely, Francois
Atsakyta 26 kovo 2018
Lone Pine Hotel
10,0
Išskirtinis
S'HARIN iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. kovas
Išskirtinis”
Air cond in Room 118 need to service. Other than that.... very satisfy with everything in the hotel
Apžvelgta 25 kovo 2018
Thank you so much for the great score and surely review immediately the aircon issue in your room for improvement, for which i sincerely apologise. We all look forward to welcome you back fo rmore enjoyable and memorable time with us at Lone Pine. Have an outstanding time ahead. Most sincerely, Francois
Atsakyta 26 kovo 2018
Lone Pine Hotel
8,4
Puiku
Muhammad iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. kovas
Ticks almost all the boxes”
Easy and fast check in, friendly staff, very good and affordable spa treatments, decent sized room, great location, nice spread of breakfast, good enough swimming pool. Wish they had a sauna and steam room there. But all in all, it was a great stay!
Apžvelgta 24 kovo 2018
How wonderful Mohammad to receive such good score and very nice comments, a great motivation to all of us here at lone pine to work harder in serving all our guests better. Thank you so much and have a wonderful, wonderful time ahead Sincerely Francois
Atsakyta 26 kovo 2018
Lone Pine Hotel
9,6
Išskirtinis
Pek iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. kovas
Beautiful Boutique Type Hotel”
Very nice and cosy hotel, highly recommended for everyone. Not only the hotel is nice, the Ferringhi Beach is so much nicer now. I was very pleased to see the beach of Penang is making progress in term of cleanliness. Lone Pine Hotel room is pretty good, they even have a private jacuzzi in the balcony of each room.
Apžvelgta 24 kovo 2018
Thank you Pek, for your great score and generous comments , a big boost of moral to all of us at the hotel. We all look forward to welcome you back and wish you in meantime a fantastic time ahead. Most sincerely Francois
Atsakyta 26 kovo 2018
Lone Pine Hotel
7,6
Labai gerai
INTAN iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. kovas
Spacious Room, Nice Pool, Good for young kids”
Nice location, nice beach, nice room but can improve on cleanliness especially on the sliding door, a lot of dust need to focus on. The plunge pool is awesome for those who have kids and love swimming, you can stay in room while your children have fun in the plunge pool. Breakfast is good, variety of food include local, english breakfast. Cons : There is no lobby to drop of your bag and we have to carry our things to the lobby from the parking lot with one active child, obviously it is very uncomfortable. somemore it is 4* hotel. Our rooms is not yet ready by the time we arrive (03.10pm )and we have to wait for about 30 minutes to check in.
Apžvelgta 23 kovo 2018
Thank you for sharing with us here, Intan and regret very much not been able to explain personally to you while at the resort on the issues brought up to our attention to ensure a better understanding and comprehension. First of all I sincerely apologise for any discomfort caused. Concerning the drive way we have a drop off place under a protecting arch to load and unload luggage and enable us to assist immediately the guests arriving or departing; sincerely sorry it was not obvious. In regards of the checking time it is only from 3PM to enable us to clean and refresh the rooms to assure good comfort to our arrival guests however we always try to provide the room as soon as possible when guests arrive to our best. Once again sincere apologies. We look forward to welcome you back and create a more pleasant and memorable time with us. Most sincerely, Francois
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Lone Pine Hotel
7,6
Labai gerai
Jacky iš Malaizija
Šeima su mažais vaikais
Super liukso (kampas)
Viešėta vieną naktį 2018 m. kovas
Labai gerai”
Food must Improved , Insufficient restaurant staff.
Apžvelgta 20 kovo 2018
Thank you very much, Jacky, for your feedback and you can be rest assured I will personally review with our Chef for immediate improvement. As new Management we are committed to bring back this property to a higher level of quality and look forward to welcome you back soon and experiences it. Have a lovely time ahead. Sincerely, Francois
Atsakyta 21 kovo 2018
Lone Pine Hotel
7,2
Labai geras
Ling iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. kovas
Relaxing Stay ”
Stay for 1 night and really enjoy it
Apžvelgta 20 kovo 2018
it is real nice, Ling, to know you had a real good time and relax time with us. We will try harder to assure a more memorable time for yoru next visit and hopefully hit a higher score. Havea loveyl time ahead Sincerely Francois
Atsakyta 20 kovo 2018
Lone Pine Hotel
5,2
Siew iš Malaizija
Šeima su mažais vaikais
Premier
Viešėta vieną naktį 2018 m. kovas
Geriau nei vidutiniškai”
We hv booked 3 rooms, 1 room change on afternoon due to aircond can't cool. Another 2 rooms aircond can't cool at midnight.
Apžvelgta 20 kovo 2018
Thank you for sharing with us, Siew, and apologise for any discomfort caused due to the air condition problem in your rooms. We have immediately investigate and organise the necessary repair to assure all our guests have a more pleasant and memorable time with us. Once again sincere apologies and look forward to welcome you back and assure you a more pleasant and enjoyable time with us as well to prove to you it was only an accident and not the norm of the hotel. Most sincerely, Francois
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Lone Pine Hotel
7,2
Labai geras
Chye iš Malaizija
Pora
Super liukso (kampas)
Viešėta 2 naktys 2018 m. kovas
Good stay”
Would recommend this hotel for a staycation. We got it at a cheap price so it was worth it. However, the bathtub was not entirely a proper bathtub. Thats the only disappointment
Apžvelgta 19 kovo 2018
Thank you Chye for your kind comments, glad you had pleasant and enjoyable time with us. I regret not to have met you to understand better the bathtub issue to enable to improve where necessary. Our bathtub is more a relax bath placed on the balcony to enjoy in privacy the sea view and breeze and gently take away the toll of hard work :-)) we look forward to welcome you back and provide you with more memorable experiences. Have a lovely time ahead Sincerely Francois
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Lone Pine Hotel
9,2
Išskirtinis
AI iš Malaizija
Pora
Super liukso (kampas)
Viešėta vieną naktį 2018 m. kovas
Great place to relax ”
Friendly staff, peaceful environment, clean room, but only breakfast foods need to upgrade.
Apžvelgta 12 kovo 2018
Thank you very much Al, for yoru great score and kind feedbacks. I would have loved to hear when you were with us to enable me and my Team to improve where ever you would have mentioned our breakfast. It is always difficult to please various nationality with different palettes taste but we are always here to listen and try to make the change when guests are in for them to have a greater hotel experience. Tank you and see you back soon and have an outstanding time ahead. Sincerely Francois
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Lone Pine Hotel
6,0
michelle iš Filipinai
Grupė
Liuksas
Viešėta 2 naktys 2017 m. gegužė
Geriau nei vidutiniškai”
Newly renovated, great interiors, a little far from main CBD but overall relaxing vibe perfect for weekend getaways.
Apžvelgta 11 kovo 2018
Thank you Michelle, for your kind feedbacks, we are not yet renovated but will are in the process of planning ! We are 30 minutes away from Georgetown which enable visitor to enjoy teh morning Heritage city and afternoon teh beach relaxation time :-)) Thank you very much once again for your kind words and recommendation. Have a lovely time ahead. Most sincerely, Francois
Atsakyta 12 kovo 2018
Lone Pine Hotel
9,6
Išskirtinis
MOHAMMAD iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2017 m. lapkritis
highly recommended”
nice hotel,good loaction,nice pool.nice beach,good breakfast definitely will come again
Apžvelgta 06 kovo 2018
WOW WOW WOW Tank you so so much, Mohammad, for your great score and very kind words, it come as a fantastic motivation to all of us to work harder in assuring memorable time to all our guests while at the resort. THANK YOU THANK YOU THANK YOU See you back soon in Lone Pine Hotel for more memorable time. Have a wonderful time ahead. Most sincerely Francois
Atsakyta 07 kovo 2018
Lone Pine Hotel
8,0
Puiku
Winny iš Malaizija
Pora
Sodo premier kambarys
Viešėta vieną naktį 2018 m. kovas
good”
a nice place for stress free.
Apžvelgta 06 kovo 2018
Thank you very much, Winny, for your good score and glad you had a relaxing time with us. We look forward to provide you more enjoyable and memorable time with us in our boutique hotel. Have an outstanding time ahead. Most sincerely Francois
Atsakyta 06 kovo 2018
Lone Pine Hotel
4,4
Muhammad iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. kovas
They downgraded”
Our second stay here but totally big different than the first. They staff say it because the new management. Cleanliness very poor esp room. The bedsheet smelly esp the pillow. The floor sticky & dusty. The balcony not clean well. Had to call them to do housekipping again. The beach infront of hotel full of jetski. They are noisy with engine sound and petrol smell from the smoke. Not comfortable to enjoy your beach swim. Seem like they cut cost i dont know. But it is worst than our first stay experience. I thought we can feel the same in our second stay but no. We choose here because we love the first experience which value for many also. Now, not like that. Before, all staff at cafe have smile in their face & and friendly when serving customer but now they are new staff without training maybe. Next time we will not choose this hotel. Some other hoter nearby have the same Ringgit but more in value. Choose wisely. But if you still want to choose here, dont put high expectation. They dont have it anymore.
Apžvelgta 05 kovo 2018
Thank you very much for sharing with us and sincerely regret not meeting you while you were with us as I will surely with my team review your comments and improve immediately. Sincere apologies we fail to make it right and hope you will give us another opportunity to prove this occurrence were only accident and not the norm of our hotel. Most sincerely Francois
Atsakyta 06 kovo 2018
Lone Pine Hotel
10,0
Išskirtinis
Mohd iš Malaizija
Šeima su vyresniais vaikais
Liuksas
Viešėta vieną naktį 2018 m. vasaris
Awesome”
Worth short gateway
Apžvelgta 03 kovo 2018
You cant believe how great it is for all of us to receive yoru top score and generous comments as reading sometime some feedbacks we honestly wonder but your feedbacks really are coming as a huge boost of moral to all of us THANK YOU THANK YOU THANK YOU. Have an outstanding time ahead and see you back soon in Lone Pine Hotel. Most sincerely, Francois
Atsakyta 06 kovo 2018
Lone Pine Hotel
10,0
Išskirtinis
Muhammad iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. vasaris
its awesome”
nice place, employee environment and the most important its really comfortable for me wife n my little cute baby. plus soft drink its free ya. haha
Apžvelgta 02 kovo 2018
It is so nice to receive such great score and kind comments, it is not only greatly appreciated but it is alos a great boost of moral to all of us at the hotel to work harder in providing memorable time to all our guests while at the hotel. THANK YOU SO MUCH Have a wonderful time ahead Most sincerely Francois
Atsakyta 02 kovo 2018
Lone Pine Hotel
10,0
Išskirtinis
lizz iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. vasaris
Alhamdulillah,SANGAT BERBALOI !! Came for early anniversary celebration,tq LonePineHotel!!”
Service excellent Staff very good The place SUPERB
Apžvelgta 28 vasario 2018
WOW WOW WOW we are so please, Lizz to read your generous comments and wonderful score , it really go straight to our heart, honest! we may not be perfect yet but we are working on it and your message is a wonderful encouragement to work harder at it! We look forward to welcome you back in our fully improve resort for another greater memorable hotel experience. Have an outstanding time ahead. Most sincerely Francois
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Lone Pine Hotel
8,8
Puiku
Lee iš Malaizija
Grupė
Liuksas
Viešėta 2 naktys 2018 m. vasaris
Good stay”
It's not my first stay but I love this relaxing place. It's cosy for relaxing.
Apžvelgta 27 vasario 2018
Thank you so much, Lee, for your kind comments and score. Glad to know we could provide a little piece of heaven ;-) We, the new management and Team, are committed to keep improving our facilities and services to serve all our guests better day after day! We look forward to welcome you back soon and in meantime wish you an outstanding time ahead. Most sincerely, Francois
Atsakyta 27 vasario 2018
Lone Pine Hotel
10,0
Išskirtinis
AHMAD iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. vasaris
Free and easy”
The room is available earlier than what was posted. I arrived at the hotel around 1 pm for check in, surprising the room is ready - i don't have to wait. There is bath tub at the balcony if you would like to bath while enjoying the partially sea-view. Staff was friendly and the food serve for breakfast was good and plenty of choices.
Apžvelgta 26 vasario 2018
It is with great pleasure, Ahmad, that we read your very kind message and wonderful high score. It comes as a fantastic boost of moral to all of us at the resort. All of us feel so proud and happy, we cant thank you enough. We look forward to welcome you back in a not too distant future to Lone Pine. In meantime have an outstanding time ahead. Most sincerely, Francois
Atsakyta 26 vasario 2018
Lone Pine Hotel
9,2
Išskirtinis
Eu iš Malaizija
Keliauju vienas
Liuksas
Viešėta 2 naktys 2018 m. vasaris
Value for money”
Greeted by friendly staffs of the hotel; glad to be back to Penang always. Location was just what I wanted and I got it. Rooms are basic and clean; however, walls are rather thin therefore it was not sound proof. Overall, it was a pleasant stay with Lone Pine.
Apžvelgta 25 vasario 2018
Thank you very much, Eu, for your great score and kind feedbacks, greatly appreciated! It really come as a big boost of moral to all of us to work harder in creating more memorable time for all our guests. Have a wonderful time ahead. Most sincerely Francois
Atsakyta 26 vasario 2018
Lone Pine Hotel
9,6
Išskirtinis
Yau iš Honkongas
Šeima su vyresniais vaikais
Liuksas
Viešėta 3 naktys 2017 m. liepa
Beautiful and simple renovation that is cosy. ”
Although there are lots of ants in the room (which seems to be a common situation in this area), we love our stay in this hotel. The swimming pool is excellent.
Apžvelgta 25 vasario 2018
Thank you very much, Yau, for your great score and kind words. It came as a great motivation to all of us here at the hotel. In regards of the ants we will review with our pest control company for immediate correction and sincerely regret you did not inform us immediately. Sincere apologies for any inconvenience caused. Have a wonderful time ahead Most sincerely, Francois
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Lone Pine Hotel
6,8
Gerai
Abu iš Malaizija
Šeima su mažais vaikais
Aukščiausios klasės 2 lovų numeris (2 suaugusiesiems ir 2 vaikams)
Viešėta vieną naktį 2018 m. vasaris
Rude Staff”
I booked for Premier Garden Room, she gave me only Premier Room as she said she received booking from Booking.com for premier room and asked me to pay another RM400 if I want Premier Garden. I showed my booking confirmation from AGODA, and its PREMIER GARDEN ROOM with the price I have booked but she asked me to complaint to Agoda if not I have to pay RM400 for upgrade. I dont know why I have to pay for upgrade for the room i have already booked. She show me the email she received, it's not the same from my receipt of booking. So We asked for refund but she said already blocked my cc. After my husband going crazy with this women, she change our room to Premier Garden and still asked me to call Agoda and complaint about this. OK. This was the third times we came to this hotel, but this will be the last.
Apžvelgta 20 vasario 2018
Thank you for sharing with us and sincerely regret any misunderstanding in the room categories and most importantly the poor behaviour which could have taken place. I have personally given strong warning to all Associates on proper behaviour toward all our guests and you have my assurance this will not occur in future. Once again sincere apologies for any discomfort caused. Most sincerely, Francois
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Lone Pine Hotel
10,0
Išskirtinis
Mohamad iš Malaizija
Šeima su mažais vaikais
Sodo premier kambarys
Viešėta vieną naktį 2018 m. vasaris
The 2nd Time”
It was my 2nd time to be here. Previously i booked a different room, but on this trip i make an unplanned booking for premium room. Received with a warm welcome, drinks and nice registration. Brought to the room and it was never a dissapointment to us. Our room is just in front of the sea. You can bring your kids and family to play and picnic for a while and it was enjoyable!
Apžvelgta 20 vasario 2018
Thank you so much Mohamad for your great score and very kind comments, most particularly coming from a returnee, it has even more value to us; THANK YOU very much!. We all look forward to welcome you back in a near future for another memorable time with us at Lone Pine Hotel. Have an outstanding time ahead. Most sincerely Francois
Atsakyta 20 vasario 2018
Lone Pine Hotel
10,0
Išskirtinis
INTAN iš Malaizija
Grupė
Prabangus liukso numeris
Viešėta vieną naktį 2018 m. vasaris
A memorable stay”
We stayed at the Deluxe corner room and found that the extra room with the daybed as very spacious. The bathtub on the balcony was a favourite for us as we decided its more enjoyable to bathe there instead in the shower. The staff were helpful and friendly.
Apžvelgta 15 vasario 2018
Thank you very much Intan for your great score and kind comments. We are so pleased that we have created memorable time with us at Lone Pine and a big thank you for generous comments about our Associates, it will go a very long way in motivating them including me to improve ourselves day after day to serve our guests better. Have an outstanding time ahead. Most sincerely, Francois
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Lone Pine Hotel
5,6
muhammad iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. vasaris
disappointed,did not reach expectation”
The room was run down. fungus on the wall. furniture run down. restaurant staff unfriendly. hot water like to do a vanishing act.
Apžvelgta 15 vasario 2018
Thank you very much Muhammad for your feedback, sincere apologies for any discomfort caused with sincere regrets. I sincerely regret not meeting you while at the resort to comprehend better the issue with our Associates and the Hot water issue. It is most important while at the resort you inform us immediately to be able to assist you to the best we can and assure you a more comfortable stay with us. After you left it is most difficult for us to assist you. Next time you visit Penang do let me know and will ensure you a more enjoyable and pleasant stay. Most sincerely Francois
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Lone Pine Hotel
10,0
Išskirtinis
nurfareesha iš Malaizija
Pora
Liuksas
Viešėta vieną naktį 2018 m. vasaris
nice hotel & location”
so nice...food, location, room and everything.
Apžvelgta 13 vasario 2018
You don't know how nice, nurfareesha, it is for all of us at the resort to read your feedbacks. It is a fantastic boost of moral and wonderful motivation for us to work harder day after day to assure greater guests satisfactions! THANK YOU SO SO MUCH!! Have an outstanding and magic time ahead. Most sincerely Francois
Atsakyta 13 vasario 2018
Lone Pine Hotel
8,4
Puiku
mimi iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta vieną naktį 2018 m. vasaris
WORTH EVERY SEN!”
This is by far my favorite hotel in Malaysia. Full package-nice interior, good views, friendly staff, high end facilities, delicious breakfast spread - everything's are perfect! will definitely come back with more stay in! love <3
Apžvelgta 06 vasario 2018
WOW thank you so so much Mimi , so kind of you, greatly appreciated! Your feedbacks will surely come a fantastic boost of moral to all the Team and can assure you will be a wonderful motivation to all of us to keep working hard in achieving greater height in our guests expectations. See you back soon in Lone Pine and wish you an outstanding time ahead. Most sincerely Francois
Atsakyta 06 vasario 2018
Lone Pine Hotel
6,4
Gerai
ian iš Jungtinė Karalystė
Pora
Liuksas
Viešėta 22 naktys 2018 m. sausis
Nice place but it could do with,T,L,C”
We love this place,but very sadly neglected,had a bad experience,when the housekeeper, put clean covers on the bed,but they were not clean as there was blood stains on cover, the did apologise
Apžvelgta 05 vasario 2018
Thank you, Ian, for your feedback and apologise most sincerely with the poor standard offered. you have my assurance that such issue will be review and corrected immediately with the team concern. I look forward to welcome you back in a near future and prove to you this incident was only an accident and not the norm of our resort. have a lovely time ahead. Most sincerely, Francois
Atsakyta 06 vasario 2018
Lone Pine Hotel
9,2
Išskirtinis
nur iš Malaizija
Šeima su mažais vaikais
Liuksas
Viešėta 2 naktys 2018 m. sausis
A very pleasant stay”
Location is strategically on point.. love everything about the hotel
Apžvelgta 03 vasario 2018
Thank you so so much Nur for your great score and kind comments. So nice to hear we make it right for most of our guests as reading some other comments we wonder. Thank you once again for this great boost of moral and see you back soon in Lone Pine Have a wonderful time ahead Sincerely Francois
Atsakyta 03 vasario 2018
Lone Pine Hotel
8,4
Puiku
Andy iš Malaizija
Pora
Sodo premier kambarys
Viešėta vieną naktį 2017 m. spalis
Strategic Location”
Locate nicely in between Feringghi beach & night market. Cleanliness is acceptable. Facilities is just nice for family and couples vacation.
Apžvelgta 29 sausio 2018
Thank you very much Andy for sharing with us and for the good score. Your positive feedbacks are greatly appreciated and come as a boost of moral to all of us at the resort. We will keep working harder and better to improve ourselves for the benefit of all our guests, having in aim our total guests satisfaction. We look forward to welcome you back soon and in meantime wish you an outstanding time ahead. Most sincerely, Francois
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Lone Pine Hotel