Užsakyk dabar: Malayan Plaza Hotel

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Pagal 3073 apžvalgosŽiūrėkite, ką sakė svečiai
7,7

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Agoda apžvalgos (3073)Booking.com apžvalgos (1379)
7,7
Labai gerai
Pagal 3073 apžvalgos
Pasirinkti Keliautojo Tipą
Švara7,6
Įranga6,8
Vietovė8,7
Kambario komfortas ir kokybė7,8
Paslaugos7,7
Kainos ir kokybės santykis7,9
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daugiau
Kambario tipas
Studija, dviejų lovų, liukso kambarys
Geresnioji studija
1 miegamojo liukso klasės
Studija, trivietė, liukso kambarys
daugiau
Rūšiuoti pagal
Rodomi 2578 patikrintų svečių komentarai
8,4
Puiku
Divine iš Filipinai
Verslo keliautojas
Geresnioji studija
Viešėta vieną naktį 2018 m. balandis
Puiku”
There are small cockroaches in the room but they sprayed insecticides upon my request. The room smells like wood, needs to put sunshine/heat or rather have some ventilation.
Apžvelgta 23 balandžio 2018
Dear Ms. Devine, We apologize for the inconvenience you have experienced in our hotel during your recent stay. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,4
Puiku
lalaine iš Filipinai
Pora
Geresnioji studija
Viešėta 2 naktys 2015 m. rugsėjis
okay for its location”
okay for its price and its location. some of the hallways and amenities though look too old and need renovation
Apžvelgta 20 balandžio 2018
10,0
Išskirtinis
Jullie
Šeima su mažais vaikais
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2018 m. balandis
Awesome”
It was good
Apžvelgta 18 balandžio 2018
Dear Ms.Jullie, Thank you for your very excellent feedback about your stay with us. We truly appreciate the time you have taken to compliment our team and the service we offered, quoted to be a Excellent Customer Service. We are all happy to knew that you had a great stay and very thankful for your excellent feedback. We hope you can recommend us to your friend and relatives, especially over the whole Agoda community and looking forward to welcome you here personally once again in the near future! Best regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
2,0
Ihsan iš Jungtinė Karalystė
Šeima su mažais vaikais
Studija, dviejų lovų, liukso kambarys
Viešėta 2 naktys 2018 m. balandis
Not a 4 star by any stretch of the imagination ”
Old place , very basic beds , old stained bed sheets , no bed head , dirty bathroom tiles and grout , small pool , very very old towels , torn , took ages to get a oool towel , unhappy staff , very long check in and longer check out , they charge a fortune for parking ,no feee parking outside or anywhere near , no more than a 3 star hotel , if that
Apžvelgta 17 balandžio 2018
Dear Mr. Ihsan, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely. Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,6
Išskirtinis
Union iš Malaizija
Keliauju vienas
Geresnioji studija
Viešėta 3 naktys 2018 m. balandis
Apartment type of accommodation ”
Any can cook in here, and very early to shopping in Manila.
Apžvelgta 16 balandžio 2018
Dear Mr. Union, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,6
Išskirtinis
Monaliza iš Filipinai
Šeima su mažais vaikais
Aukštesnės klasės su 2 miegamaisiais
Viešėta 2 naktys 2018 m. balandis
Second time”
Very affordable & spacious rooms. Breakfast is worth the price. Staff is corteous. One thing: pls update your pillows. They are old and flat. At leat give 2 per person.
Apžvelgta 10 balandžio 2018
Dear Ms. Monaliza, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concern will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,4
Gerai
Lester iš Filipinai
Keliauju vienas
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Things have really changed -- FOR THE WORST”
This use to be my favorite hotel in Manila. Now the attitude of the management (not the kids on the floor) but is terrible. Breakfast is not worth the time let alone the cost. They are letting their maintenance slip. Not only can I no longer recommend this hotel I will not stay there again.
Apžvelgta 07 balandžio 2018
Dear Mr. Lester, We apologize for the inconvenience you have experienced in our hotel during your recent stay. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,6
Labai gerai
alan iš Filipinai
Pora
1 miegamojo liukso klasės
Viešėta 3 naktys 2018 m. balandis
Worth hassle”
We eventually got the room we booked but it took us to decline the first two poor alternatives we were offered one with a shockingly thin sponge mattress . Breakfast is good value, cleaning and maintenance staff very friendly. It's worth the hassle to get the room one booked but stressful and disappointing to need to do this.
Apžvelgta 06 balandžio 2018
Dear Alan, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,8
Gerai
LUZVI iš Filipinai
Šeima su vyresniais vaikais
Studija, premier klasės kambarys
Viešėta vieną naktį 2018 m. kovas
Gerai”
Parking is limited. Parking fee is expensive.
Apžvelgta 05 balandžio 2018
Dear Ms. Luzvi,. Thank you for choosing to stay at The Malayan Plaza Hotel and for taking the time to write and post your review here in the Agoda community. It was our pleasure serving you. We are working on appropriate solutions for the parking issue. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. We look forward to welcoming you back again here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,0
Leah iš Filipinai
Grupė
Studija, dviejų lovų, liukso kambarys
Viešėta 2 naktys 2018 m. kovas
Geriau nei vidutiniškai”
- Outdated room - Old/worn down appliances, utensils and cutlery (which are not even readily available in the room and it took them almost an hour to bring it to our room when we requested it) - Broken range hood. This was important to us since we were going to cook all our meals except breakfast. Maintenance person said he will report it, have it checked again, and recommend transferring us to another room if it is really broken. We never heard about it from any of the staff again. We just let it go since we were already exasperated at that point. Just reported it again upon checking out. - Very limited free parking slots. Expensive per hour parking fee. Why can't you just make it a flat rate especially for those staying 2 nights or more? Overall disappointing considering the lobby and the building from the outside look upscale and modern. Location is the only really great thing about this hotel.
Apžvelgta 04 balandžio 2018
Dear Ms. Leah, We apologize for the inconvenience you have experienced in our hotel during your recent stay. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
5,6
Juna iš Filipinai
Šeima su vyresniais vaikais
Studija, dviejų lovų, liukso kambarys
Viešėta 3 naktys 2018 m. kovas
No privacy. Some unit owner no respect to hotel guest. Too loud home theater.”
Good location.
Apžvelgta 03 balandžio 2018
Dear Mr. Juna, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
2,8
EDNA iš Filipinai
Šeima su mažais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Priimtina”
In our case, no complimentary parking available for us, we just paid P400 for parking fee and it was frustrating. not satisfied with their service as well..
Apžvelgta 03 balandžio 2018
Dear Ms. Edna, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
5,6
Donna iš Filipinai
Šeima su mažais vaikais
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2017 m. lapkritis
Old rooms”
Old rooms and they did not allow visitors
Apžvelgta 03 balandžio 2018
Dear Ms. Donna, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,0
Marie iš Filipinai
Pora
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Lesson learned”
We booked impulsively, trying to ensure that we have a place for staycation during the Holy Week. We did not read the reviews before we booked. The reviews would have been helpful for us. We were already in the room when I began reading the reviews because of our experience, and those were the things we experienced. Indeed there was no parking, free parking. Be prepared to pay P 400 per 24 hours per room per car on top of what you pay for the booking. The guard even asked for an ID before he allowed us to enter the basement parking, and the guard kept the id until we checked out and left the building. The lobby was nice. The elevators had various types of smelliness we even had to hold our breath for as long as we could until we reach whatever floor we had to go to. Breakfast food was not bad; limited selection. Coffee machine broke down or ran out of water. We finished our breakfast without my husband having a cup of coffee. We don't plan on staying here again.
Apžvelgta 01 balandžio 2018
Dear Ms. Marie, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,4
Gerai
Brenda iš Filipinai
Šeima su mažais vaikais
1 miegamojo liukso klasės
Viešėta 2 naktys 2018 m. kovas
Its good stay for 2days. But need to check the towel and the bed sheet they are in nice shape”
Its good stay for 2days but not so satisfying. Need to check the towel and the bed sheet they are not in nice shape and color anymore. Even of we entitle for a parking space we ended up paying every 12hrs.
Apžvelgta 01 balandžio 2018
Dear Ms. Brenda, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
Show more
Malayan Plaza Hotel
4,0
Nicole iš Filipinai
Grupė
Aukštesnės klasės su 2 miegamaisiais
Viešėta vieną naktį 2018 m. kovas
Stay away/False advertising ”
- long queue in check in like 2 hours long (I know its high traffic occupancy but it would be appreciated if we can step up the check in service) - no parking available for those who are checked in - strict w/ visitors log in. Only allowed til 11pm - kitchen items are not readily available on the room. Not enough items for the rooms. - room reeks of cockroaches
Apžvelgta 31 kovo 2018
Dear Ms. Nicole, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,0
Puiku
Marc iš Filipinai
Grupė
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2018 m. kovas
Just ok for staycation”
The location is great considering the distance to the mall and train station. There are convenience stores downstairs. However, parking slots are limited, and the swimming pool is quite small.
Apžvelgta 30 kovo 2018
Dear Mr. Marc, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. Truly the proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for the parking issue. Please be assured that the hotel management is prioritizing these to be resolved.We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
Show more
Malayan Plaza Hotel
10,0
Išskirtinis
Shylaine iš Filipinai
Šeima su mažais vaikais
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2018 m. kovas
Space is so big than other units in Makati”
Friendly staffs, clean place and buffet is good. 👍
Apžvelgta 29 kovo 2018
Dear Ms Shylaine, Thank you for your very excellent feedback about your stay with us. We truly appreciate the time you have taken to compliment our team and the service we offered, quoted to be a Excellent Customer Service. We are all happy to knew that you had a great stay and very thankful for your excellent feedback. We hope you can recommend us to your friend and relatives, especially over the whole Agoda community and looking forward to welcome you here personally once again in the near future! Best regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,6
Išskirtinis
Catherine iš Filipinai
Verslo keliautojas
Geresnioji studija
Viešėta 2 naktys 2018 m. sausis
good service”
a go-to place everytime i'm in manila
Apžvelgta 27 kovo 2018
Dear Ms. Catherine, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,6
Labai gerai
cristina iš Singapūras
Šeima su mažais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Skip this hotel for staycations :(”
It was a weird stay, first time i stayed in a hotel in a prime location with incomplete toiletries, towels, floor mats etc. I had to ask numerous times and eventually they told me that it has been 3 days since their last supplies delivery. Breakfast buffet has limited choices for the price, kids are half rate only which is good. Wifi has limited connections (up to 2 devices only). Pool is located at 33rd floor, its very windy to the point that the pool has waves. If your are looking for a staycation, skip this hotel, but for a convenient place to stay while doing business, this might be good for you.
Apžvelgta 27 kovo 2018
Dear Guest, Thank you for taking the time to share your feedback regarding the challenges that you encountered while staying here in our property. I would like to apologize for the inconvenience you have experienced as this was really below to our level of standard. We have discussed your comments with all the concerned departments and everyone feels very sorry and concerned that you are very disappointed with your experience. Please be assured that we will not tolerate this kind of lapses and necessary disciplinary actions will be given on those who are responsible. We hope you will accept our sincere apologies, as we are very eager to regain your trust and confidence to our team. We look forward to the pleasure of welcoming you back to The Malayan Plaza Hotel and allowing us to delight you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,8
Puiku
Kathryn iš Filipinai
Šeima su mažais vaikais
Studija, premier klasės kambarys
Viešėta vieną naktį 2018 m. kovas
Puiku”
We booked here because it's my daughter's debut and the reception is just blocks away from Malayan Hotel. We would love to take a few photo shoots for her photo/video but the hotel won't allow it not unless you will pay extra php 3000 to get an approval. No complementary parking. You need to pay php 60 for the first 3hrs then php 20 for succeeding hrs. The staffs and the room were exceptional. Love them. Hope they will change their rules when it comes to facilities and parking. Overall we're happy but not fully satisfied.
Apžvelgta 26 kovo 2018
Dear Ms. Kathryn, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
Show more
Malayan Plaza Hotel
6,8
Gerai
Amie iš Filipinai
Šeima su vyresniais vaikais
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
Gerai”
Location is good. So slow on checking in and checking out. Too much time is wasted.
Apžvelgta 26 kovo 2018
Dear Ms. Amie, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,2
Labai geras
Sierra iš Filipinai
Grupė
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2018 m. kovas
Comfortable and Cozy”
Surprised to see how big and spacious the room was. It was worth what I paid for. I got the much needed rest and recovery after a surgery. I got the help I need from the staff as well. Will surely come back and recommend this to my friends. I just hope to have more options for the breakfast buffet. 🤗
Apžvelgta 24 kovo 2018
Dear Ms. Sierra, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,0
irene iš Filipinai
Keliauju vienas
Studija, dviejų lovų, liukso kambarys
Viešėta vieną naktį 2018 m. kovas
Geriau nei vidutiniškai”
Value for money and spacious rooms. Ground floor lobby is nice like the usual hotels but lobbies on the individual floors are smelly, and unimpressive. Rooms are a bit old.
Apžvelgta 21 kovo 2018
Dear Ms. Irene, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,0
Rica iš Jungtinės Amerikos Valstijos
Pora
Studija, premier klasės kambarys
Viešėta 3 naktys 2018 m. vasaris
This hotel needs a serious upgrade all around.”
The lobby was very deceiving because it was beautiful but once you get to your hotel room it was a disappointment. Everything was extremely old and somewhat dirty. Rooms were not cleaned timely and air conditioning was unpredictable.
Apžvelgta 21 kovo 2018
Dear Ms. Rica, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
10,0
Išskirtinis
Moleth iš Filipinai
Šeima su vyresniais vaikais
Studija, trivietė, liukso kambarys
Viešėta vieną naktį 2018 m. kovas
Very clean and sumptous breakfast”
Great location
Apžvelgta 20 kovo 2018
Dear Ms. Moleth, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,4
Patricia iš Filipinai
Pora
Geresnioji studija
Viešėta 2 naktys 2018 m. kovas
Staycation”
Probably one of the worst stays I ever had. I checked in early only to find out that there is no parking available, we were told that there is a limited complementary parking and we had to pay on our 1st night. Their manager Paul, wasn’t so accommodating, no empathy and doesn’t know how to handle guests. Yes they might have limited slots but would appreciate it if he was apologetic or tried to resolve our issue. Their studio room was old and ugly, front desk asked us to check the studio room that I booked online only to find out it is not what you see online. They upgraded our room to 1 bedroom bu the same poker face manager Paul and we checked in late due to that. The room has ‘anay’ because of the wood and we were just too tired to complain and have to suck it all up. I don’t see myself coming back here again.
Apžvelgta 19 kovo 2018
Dear Ms. Patricia, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. As for your comment about our Manager Mr. Paul, he is one among our staff who has been commended by one of our guest so we are quite surprise with your concern. but surely we will look into this concern. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,2
Labai geras
MARY iš Filipinai
Pora
1 miegamojo liukso klasės
Viešėta vieną naktį 2018 m. kovas
They weren't able to return the item we left behind.”
It was a steal for the price we paid. The room was a bit outdated but large. However, we left something in the room upon check-out. We called 7 hours later and was told that housekeeping will check. They got back to us 3 hours later that they didn't find anything. I don't want to stay at a place where I can't trust them to secure my things. I was planning to stay there again and recommend it to others, but not anymore.
Apžvelgta 19 kovo 2018
Dear Ms. Mary, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,6
Labai gerai
Maria iš Filipinai
Pora
Geresnioji studija
Viešėta vieną naktį 2017 m. gruodis
A pleasant stay at Malayan”
The room was very spacious and has a balcony facing megamall. Staff are helpful. Breakfast is okay, it gets crowded in the restaurant if you eat after 7am, we checked in on a weekend so there were many people. The food is good but if you are expecting a lot of choices, it isn't a lot. But of course they were all good.
Apžvelgta 17 kovo 2018
Dear Ms. Maria, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,6
Labai gerai
Apinya iš Tailandas
Verslo keliautojas
Geresnioji studija
Viešėta 3 naktys 2018 m. kovas
Convenient and nice hotel staffs”
There's some shopping mall around. Nearby ADB and about 800m to MRT line.
Apžvelgta 16 kovo 2018
Dear Ms. Apinya, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Best Regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,6
Išskirtinis
Kathrine iš Filipinai
Šeima su vyresniais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Išskirtinis”
The shape of the pool should be children friendly.
Apžvelgta 15 kovo 2018
Dear Ms. Katherine, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concern will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,4
Klarissa iš Filipinai
Šeima su mažais vaikais
Geresnioji studija
Viešėta 2 naktys 2018 m. kovas
Be ready to cash out”
Limited complimentary parking. Stayed for 3 days 2 nights. I had to pay for parking on the first night since they dont have a "slot" for guests. Should have advertised that since that's the first thing I look at when booking. Parking for 1 day was almost Php100. Charged me for 1 extra towel. Every move you make, you get charged. Disappointing.
Apžvelgta 14 kovo 2018
Dear Mr. Klarissa, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
10,0
Išskirtinis
Michael iš Filipinai
Pora
Geresnioji studija
Viešėta 2 naktys 2017 m. lapkritis
Išskirtinis”
Breakfast is kind of boring. Please make it more enticing. Hospitable service is consistent though.
Apžvelgta 13 kovo 2018
Dear Mr. Micheal , Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,8
saint iš Kanada
Šeima su mažais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Priimtina”
There was an awful smell in the washroom, and then suddenly saw a small cockroach in the bowl, and lastly they charge extra 75php for 1 pillow, so lame
Apžvelgta 12 kovo 2018
Dear Ms. Saint, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,2
Labai geras
Marisse iš Filipinai
Pora
Geresnioji studija
Viešėta vieną naktį 2017 m. lapkritis
IT WAS OKAY”
The room is a bit old but it is spacious and it has a huge window. No bidet in the bathroom. Slow check-in and check-out because of long queue. The staff are nice.
Apžvelgta 10 kovo 2018
Dear Ms. Marisse, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,0
OFELIA iš Jungtinės Amerikos Valstijos
Grupė
Aukštesnės klasės su 2 miegamaisiais
Viešėta 8 naktys 2018 m. vasaris
great housekeeping staff (esp.Bert) and dining room staff (esp the hardworking ladies),..”
pros- location, polite staff cons-..cockroach on the sink, dirty shower curtain , old and broken ironing board .
Apžvelgta 10 kovo 2018
Dear Ms. Ofelia, Thank you for choosing to stay at The Malayan Plaza Hotel and for taking the time to write and post your review here in the Agoda community. It was our pleasure serving you. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. We look forward to welcoming you back again here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,6
Labai gerai
Marielle iš Filipinai
Šeima su mažais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Courteous staff, weird ambient smell”
It is my 4th time staying at The Malayan Plaza, and service has been great consistently. However, for the room (ROOM 1617) that we stayed at last weekend, there was a weird ambient smell (like dirty creek smell + mildew) that disappeared only when the room's aircons are blasting. :( Hope you do something about this.
Apžvelgta 05 kovo 2018
Dear Ms.Marielle, Thank you for choosing The Malayan Plaza Hotel and for your kind review of the property. It was good to know that our friendly staffs made your stay an enjoyable one. As for your comment regarding the ambient smell, I sincerely apologize for the inconvenience we will surely look into this matter . We take our guests feedback seriously and our hotel strives to make improvements to prevent these concerns from happening again. It was a pleasure to have you and I look forward to welcoming you back in your next stay with us. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,0
Puiku
Juan iš Filipinai
Verslo keliautojas
Geresnioji studija
Viešėta vieną naktį 2018 m. kovas
Good”
Spacious and good facilities.
Apžvelgta 04 kovo 2018
Dear Mr. Juan, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
6,0
Peter iš Australija
Verslo keliautojas
Geresnioji studija
Viešėta 6 naktys 2018 m. vasaris
Old”
Hotel needs updating
Apžvelgta 03 kovo 2018
Dear Mr. Peter, I want to express our sincerest thank you for taking the time to highlight your constructive observations. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! We look forward to welcoming you back again here at The Malayan Plaza Hotel! Sincerely Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
10,0
Išskirtinis
Julieta iš Filipinai
Pora
Studija, dviejų lovų, liukso kambarys
Viešėta vieną naktį 2018 m. vasaris
Always been a great experience whenever we stay here.”
Awesome staycation. Perfect for staycation or other trips.
Apžvelgta 26 vasario 2018
Dear Ms. Julieta, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,2
Išskirtinis
Shekinah iš Filipinai
Pora
Geresnioji studija
Viešėta 2 naktys 2018 m. vasaris
Great Hotel”
My partner and I enjoyed our staycation in this hotel. The staff members were very much accommodating and courteous. One week prior to our booked date, we called the hotel to confirm our room and to secure a room with a balcony; however, when we got there, the room was already taken by another guest. The receptionist immediately upgraded our room to accommodate my prior confirmed room with a balcony. The food selection in the breakfast buffet was fine but the garlic rice consistently had hard/dried rice. The location of the hotel is very convenient - really close to the malls, restaurants, and other essential Ortigas locations. The interior of the hotel and the room where we stayed in was fine but it could improve with adding bidet showers in the bathrooms. All in all, we loved this hotel and we will recommend this as a great accommodation.
Apžvelgta 26 vasario 2018
Dear Shekinah Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,8
Puiku
Marie iš Filipinai
Šeima su vyresniais vaikais
Liukso klasės dviejų lovų miegamasis
Viešėta vieną naktį 2018 m. vasaris
Great place and accessibility wise PERFECT”
Very accessible to my 4 favorite shopping malls (Podium, Edsa Shangrila, SM Megamal and Robinsons Galleria). Room we got was execellent complete with big ref, microwave and electric burners. We were very satisfied with our stay at Malayan Plaza Hotel
Apžvelgta 21 vasario 2018
Dear Ms. Marie, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,4
Lea iš Singapūras
Šeima su mažais vaikais
Geresnioji studija
Viešėta 5 naktys 2018 m. vasaris
Priimtina”
The hotel is already run down. The bathroom sink room 2303 is choked which I have highlighted on my second day of stay but no one fix it. The breakfast is always empty plates starting from 8am onwards and no replenishment. I was expecting a local breakfast but to no avail - I expect more as a Filipino hotel venture. I’m not coming back to this hotel.
Apžvelgta 21 vasario 2018
Dear Ms. Lea, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
3,6
Sheen iš Filipinai
Pora
Studija, dviejų lovų, liukso kambarys
Viešėta vieną naktį 2018 m. vasaris
Sayang....”
It took me an hr until they had us checked in. arrived at 2:26pm. I was called an hour after.... I arrived with a lot of people in the lobby... I stayed here last year and the situation and how they handle customers got worst. I was assigned to 3108... We got in the room immediately after it got cleaned almost 4pm. Kuya just got out of the room. The 2nd lock of the main door doesnt work. The sliding panel of the shower does not work. The aircon is not properly positioned so it gets hot at certain area (near the window since it is directly under the AC) The room wasnt really clean at all... Unfortunately... This hotel will be out of my list of hotels in Ortigas. Sayang...
Apžvelgta 19 vasario 2018
Dear Ms. Sheen, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,4
Puiku
Jason iš Filipinai
Grupė
Studija, premier klasės kambarys
Viešėta vieną naktį 2018 m. vasaris
nice place, slow service”
This is not the first time my friends and I stayed at the Malayan, but this is the first time we were frustrated with their housekeeping service. We had take out and requested for dinner plates and utensils from the staff. Not only did it take them almost an hour to fulfill our requests--they also forgot the plates and had to borrow from an unoccupied room. It was not a highlight, definitely. Other than that though, the room was clean. So was the bathroom (although they need to have the toilet's flushing system checked). The sheets and towels were clean. The view from the window... was the wall of the neighboring building. But there really wasn't anything that sours us from our hotel stay. I guess we'll just have to remind ourselves not to rely on housekeeping the next time we stay here... if we stay here again.
Apžvelgta 08 vasario 2018
Dear Mr. Jason, Thank you for taking the time to share your feedback regarding the challenges that you encountered while staying here in our property. I would like to apologize for the inconvenience you have experienced as this was really below to our level of standard. We have discussed your comments with all the concerned departments and everyone feels very sorry and concerned that you are very disappointed with your experience. Please be assured that we will not tolerate this kind of lapses and necessary disciplinary actions will be given on those who are responsible. We hope you will accept our sincere apologies, as we are very eager to regain your trust and confidence to our team. We look forward to the pleasure of welcoming you back to The Malayan Plaza Hotel and allowing us to delight you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
8,0
Puiku
Nicol iš Filipinai
Pora
Geresnioji studija
Viešėta vieną naktį 2017 m. gegužė
Good for a cost”
A day of stay with: Tiny pool but good thing not much people around. Old furniture and noisy AC. Loft type room is really surprising with a low price.
Apžvelgta 06 vasario 2018
Dear Ms. Nicol, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
7,2
Labai geras
Aprel iš Filipinai
Pora
Geresnioji studija
Viešėta vieną naktį 2018 m. vasaris
ok but need improvement”
curtains was full of dirt. on/off in toilet area are broken unclean bedsheet. receptionist are friendly and always ready to serve. Thanks!
Apžvelgta 05 vasario 2018
Dear Mr. Aprel, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
4,0
JENNIFER iš Filipinai
Šeima su mažais vaikais
Geresnioji studija
Viešėta vieną naktį 2018 m. sausis
not going back”
DONT GO HERE. the only answer they know is, “we cant do anything about it”
Apžvelgta 02 vasario 2018
Dear Ms. Jennifer, Thank you for choosing to stay at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
2,8
Rosemarie iš Filipinai
Grupė
Geresnioji studija
Viešėta vieną naktį 2018 m. sausis
Limited parking space. Hotel description and price are both misleading”
Since it has limited parking space., you have to pay P60/ hour of your stay in the patking area if free slot are all taken, You cannot coffee inside the room because they do not have electric kettle for hot water. The electric just for display because they dont have any kitchen utensiils abd pots for boolinf water. Their promo price is really not that cheap after all the taxes. I will no recommend or even book again in this hotel..
Apžvelgta 31 sausio 2018
Dear Ms. Rosemarie, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel
9,2
Išskirtinis
Simon iš Australija
Verslo keliautojas
Geresnioji studija
Viešėta vieną naktį 2018 m. sausis
Great Hotel, Great Location & Great Value”
The Malayan Plaza Hotel is a top class hotel in an ideal location for my business needs. It is also remarkable value for money.
Apžvelgta 31 sausio 2018
Dear Mr. Simon, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
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Malayan Plaza Hotel