Užsakyk dabar: Novotel Mangga Dua Hotel

Labai gerai
Pagal 2360 apžvalgosŽiūrėkite, ką sakė svečiai
7,7
90% rekomenduotų draugui

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Agoda apžvalgos (2360)Booking.com apžvalgos (948)
7,7
Labai gerai
Pagal 2360 apžvalgos
Pasirinkti Keliautojo Tipą
Švara7,8
Įranga7,7
Vietovė8,1
Kambario komfortas ir kokybė7,7
Paslaugos7,8
Kainos ir kokybės santykis7,6
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Kambario tipas
Geresnysis karaliaus lovos kambarys
Geresnysis dviejų lovų kambarys
Liukso klasės vienas kambarys - Karaliaus lova
Liukso kambarys - 2 viengulės lovos
daugiau
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Rodomi 2075 patikrintų svečių komentarai
7,6
Labai gerai
jeannie iš Indonezija
Šeima su mažais vaikais
Vadovų liuksas kambarys
Viešėta 2 naktys 2017 m. gruodis
glad to stay here !”
Twice staying here to get holiday in jakarta and Great location as well. I'm looking forward to seeing the NEW pool area ( which being renovated till now). Thank you so much to Mr. Nurdin (housekeeping) for his hospitality and serves to us.
Apžvelgta 02 sausio 2018
8,4
Puiku
HAIRANI iš Singapūras
Šeima su vyresniais vaikais
Geresnysis dviejų lovų kambarys
Viešėta 3 naktys 2017 m. gruodis
There is a supermarket under e hotel for snacks, & toiletries. Many eateries n shops. ”
The supermarket, eateries, shops & bakeries under e hotel.
Apžvelgta 27 gruodžio 2017
9,2
Išskirtinis
LEE iš Malaizija
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 2 naktys 2017 m. gruodis
safety and clean location ”
Good for stay if you important safety and clean
Apžvelgta 22 gruodžio 2017
8,4
Puiku
Nur iš Singapūras
Šeima su mažais vaikais
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 2 naktys 2017 m. gruodis
Puiku”
Nice and quiet hotel! I like the interior and how spacious it is. Just that the mall next to it has nothing much. And it would be good if there's airport shuttle from hotel to airport. The breakfast spread is good too! Will definitely come back to this hotel.
Apžvelgta 20 gruodžio 2017
9,2
Išskirtinis
Iwan iš Indonezija
Grupė
Geresnysis dviejų lovų kambarys
Viešėta vieną naktį 2017 m. birželis
comfy and silent”
Rooms are large and if you need quiet place for rest, IMO this hotel will suit you best.
Apžvelgta 13 gruodžio 2017
6,4
Gerai
Cindy iš Indonezija
Šeima su mažais vaikais
Viešėta vieną naktį 2017 m. gruodis
Just Ok”
Check in was slow. I think the guy was new. But he was very friendly and tried really hard to give excellent service. He upgraded us to an executive room, which was so appreciated. Thank you Calvin. Room was clean. But smelled. Even after it was sprayed with a fragrance spray, it still smelled. Like moldy and wet. But we got used to it after a while so it’s okay. Bed was comfortable. Pillows were not great, but acceptable. Bathroom was spacious and clean. Breakfast was so so. Service was so slow, I think they were short staffed. Tasted okay. Nothing special. Our only complain was the guy cooking the eggs. He was not friendly at all. He would laugh and joke around with his friends behind the counter, but would not smile at the guests at all. He was a bit rude, to be honest. Every request was answered with: ‘be patient, please.’ It’s like each guest had asked him repeatedly for eggs, which no one had done. I knew because I waited so long for my eggs. It’d be nice if he didn’t look so annoyed at the guests while cooking our eggs. Overall it was an okay stay. Location was great if you want to visit ITC Mangga Dua or Mangga Dua Square.
Apžvelgta 09 gruodžio 2017
Dear Cindy, We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I am deeply concerned to know that your experience fell far short of your expectations. I would also like to extend my sincere apologies for the lapse in service. We are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been addressed and shared with our team for immediate improvement to prevent a recurrence. Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
3,6
Denis iš Singapūras
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 2 naktys 2017 m. gruodis
Bad service from Duty Manager. Never live up to promise”
Staff - unfriendly and not fulfilling promise.
Apžvelgta 07 gruodžio 2017
Dear Denis, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
6,4
Gerai
kianvoon iš Brunėjaus Darusalamo
Verslo keliautojas
Liukso kambarys - 2 viengulės lovos
Viešėta 3 naktys 2017 m. spalis
breakfast”
breakfast selection need improvement
Apžvelgta 07 gruodžio 2017
Dear Darussalam, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment regarding Breakfast selection, already I share to Cheff and F&B department for their improvement in the variety and also quality of food. I believe its will be motivated and encourage us for continuously improve for the best performance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
6,0
masrina iš Malaizija
Šeima su vyresniais vaikais
Liukso kambarys - 2 viengulės lovos
Viešėta 4 naktys 2017 m. gruodis
Not for this time vacations”
Before this yes... almost every year we stay there...but not for this time...Late check in almost 5pm... have to wait till we tired walk Around that shopping mall... breakfast by 8 already finish ask for topup staff at level 5 face not so friendly... this was our last we stay there... and bye bye NOVOTEL MANGGA DUA
Apžvelgta 06 gruodžio 2017
Dear Masrina, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your review for our late check in I already share to Housekeeping department for improve the speed of make up room, and for Breakfast already share with F&B department for their improvement the quality of check food during breakfast. I believe your review give the motivated for improve the quality and service for all the guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
10,0
Išskirtinis
Mohammad iš Singapūras
Pora
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2016 m. gruodis
nice hotel and very spacious”
Everything is fine here.. The staff is very friendly
Apžvelgta 05 gruodžio 2017
Dear Mohammad We thank you for your comment and rating for our hotel. It is a pleasant to know that your stay its meet your expectation. All your comment its valuable for us and I believe its will be motivated and encourage all team for keep doing the great service and excellent service. Thank you and we will meet you again in your next stay. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
7,6
Labai gerai
Jonas iš Švedija
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 3 naktys 2017 m. lapkritis
Novotel Manga Dua”
Close to the trade show, friendly staff, good food, value for money
Apžvelgta 17 lapkričio 2017
8,0
Puiku
Seet
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 5 naktys 2017 m. spalis
One of the best hotel for business traveler & Family.”
Been stay here several time, everything is good, except Wi-Fi, really still need to further improve the network coverage. Poor receiving in room and fifth floor restaurant.
Apžvelgta 06 lapkričio 2017
2,8
Kenneth iš Singapūras
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta vieną naktį 2017 m. lapkritis
Didnt get the room i booked since non-smoking not available, specified non smoking room in my bookg ”
Room furnishing in bad condition. Cafe service was poor. Waited close to 2 hrs for dinner. No hot water in the shower room
Apžvelgta 04 lapkričio 2017
Dear Kenneth Thank you for your your review and rating score for our hotel. All your review it is important for us. So sad for us to know that your stay didn't meet your expectation. For the room NSR we do apologize because NSR its full and subject to avaibility. For the issue hot water I will share to Engginering Departement for check. I also aready share your comment regarding for late for wait hours in our cafe, for F&B departement for their improve the standard of service. I will make sure all this situation it would happened in the future and please do not hesitate to contact me when you visit. I really hope you can give us opportunity to give you better experience in the future. Thanked again and I will waiting for your next stay with us. Best Regards Lian Irene Assistant Guest Experience Manager
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Novotel Mangga Dua Hotel
8,0
Puiku
VIOLAS iš Indonezija
Pora
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. spalis
Ideal 4*Star Hotel ”
Close to local business, shopping and entertainment premises.
Apžvelgta 02 lapkričio 2017
8,0
Puiku
Swee iš Malaizija
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 2 naktys 2017 m. spalis
Attached to shopping shopping mall. ”
Great location to find for dinner as it is attached to shopping mall. The only thing is the room is quite far away from the lift. i have to pass through three rows of rooms to reach my room.
Apžvelgta 01 lapkričio 2017
6,4
Gerai
Merza iš Bahreinas
Pora
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 3 naktys 2017 m. spalis
in general the hotel is not bad . but not matching with the name of the Novotel group”
The room was not that much comfortable . The furniture . Channels on T V were very bad ( not clear )
Apžvelgta 29 spalio 2017
Dear Merza We thanked for your review and rating for our hotel. We felt sad to know that your experience didn't meet your expectation. For the rooms right now our hotel its under renovation and we know that its very noisy that you can hear from 9 am untill 6 pm, for improve our guests rooms. And for Tv Channel not clear we will share Engginering Departement for check the quality of our channel. We very appreciate and apologize for inconvinient happened during your stay with us. I really do hope you can give us a chance for us to give you the better experience than the previous one. Please do not hesitate to contact me when you come again to our hotel. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
6,4
Gerai
Tong iš Singapūras
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta 3 naktys 2017 m. rugsėjis
Many places for food.”
Central location
Apžvelgta 10 rugsėjo 2017
Dear Tong We thanked for your feedback and rating for our hotel. Its so exciting for me to know that you are very enjoy to stay with us. I learn from your comment that you like with our central location which is one building with mall and only 30 minute from airport. All your feedback we will share with all team and I believe its will be motivated and encourage all team for improve our quality and service. We thanked again and I will wait you in your next stay again with us. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
8,4
Puiku
Mohammed iš Saudo Arabija
Pora
Viešėta vieną naktį 2016 m. rugpjūtis
Thanks”
nice breakfast good staff great location
Apžvelgta 23 rugpjūčio 2017
8,8
Puiku
Mohammed iš Saudo Arabija
Šeima su mažais vaikais
Viešėta 4 naktys 2016 m. rugsėjis
great location on the mall”
great stay. the pool is clean but little cold.
Apžvelgta 23 rugpjūčio 2017
10,0
Išskirtinis
Foo iš Malaizija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
Išskirtinis”
The front desk staff friendly and helpful service is good, hotel room is clean and comfortable overall is good experience...looking forward will visit again. ( Room 8117 )
Apžvelgta 20 rugpjūčio 2017
10,0
Išskirtinis
Foo iš Malaizija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. rugpjūtis
Išskirtinis”
The best location hotel in Jakarta near to city Centre, overall staff service is excellent.
Apžvelgta 20 rugpjūčio 2017
9,6
Išskirtinis
Liang iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2014 m. gegužė
Išskirtinis”
Very good hotel. in a shoppping mall. safe, clean and staff are friendly
Apžvelgta 31 liepos 2017
8,4
Puiku
Pekik iš Indonezija
Grupė
Geresnysis premium kambarys
Viešėta vieną naktį 2016 m. rugsėjis
Strategic location”
The hotel location is not far from the shopping center (Mangga Dua Shopping Center). It is also easy to reach the hotel because it is not far from the Airport public bus Stop (DAMRI Bus).
Apžvelgta 26 liepos 2017
7,6
Labai gerai
TAN iš Singapūras
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 2 naktys 2016 m. spalis
Labai gerai”
shopping area is below the hotel
Apžvelgta 18 liepos 2017
7,6
Labai gerai
Eng iš Malaizija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 4 naktys 2017 m. liepa
Good location, Friendly staff”
Room is clean, but still some sticky on chair. Breakfast peak hour messy.
Apžvelgta 17 liepos 2017
10,0
Išskirtinis
Anton iš Indonezija
Šeima su mažais vaikais
Geresnysis dviejų lovų kambarys
Viešėta 2 naktys 2017 m. liepa
novotel is a family hotel, excellent service”
i always choose novotel hotel if i and my family go for holiday... everywhere i go novotel is the best hotel for family...the room is clean, roomy and service always excellent...
Apžvelgta 10 liepos 2017
10,0
Išskirtinis
Dira iš Indonezija
Keliauju vienas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2016 m. rugsėjis
Very clean and big room and exactly side by side with big mall.”
Very clean and big room and exactly side by side with big mall.
Apžvelgta 04 liepos 2017
8,0
Puiku
Ahmad iš Malaizija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 3 naktys 2017 m. kovas
Location & Value for Money”
Nice location attached to the Mangga Dua Square mall. There is a Carrefour hypermart within the mall. also theres a 7 Eleven nearby.
Apžvelgta 16 birželio 2017
10,0
Išskirtinis
Biswa iš Tailandas
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 4 naktys 2017 m. kovas
Decent Room, Nice breakfast”
I stayed in the Suite and liked the over-sized rooms. Nice opt. of breafast. Nice staffs.
Apžvelgta 29 gegužės 2017
6,8
Gerai
kaifei iš Kinija
Verslo keliautojas
Liukso klasės vienas kambarys - Karaliaus lova
Viešėta vieną naktį 2017 m. gegužė
new reno and clean”
newly renovated and clean but a bit far from city
Apžvelgta 24 gegužės 2017
7,6
Labai gerai
Eng iš Malaizija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 4 naktys 2017 m. gegužė
Good location, Friendly staff”
Clean room, good location, friendly staff Breakfast standard drop, some foods like yogurt not fresh and bad taste.
Apžvelgta 18 gegužės 2017
Dear Eng Greeting from Novotel Jakarta Mangga Dua square, It is very a pleasant to know that you have a great experience during your stay with us. I learn from your comment that you very like with or hotel location, cleanliness and our staff service. We also do apologize regarding your comment for yogurt and standard breakfast is drop. All your comment we will share to all departement concern and I beleive its will be motivated for us to improve and keep continously the good one and we fixed for our standard breakfast and also for yogurt. I hope you can give us a chance for give you the best experience than the previous one. Thanked again and see you in your next stay. Sincerely, Lian Irene Asst. Guest Experience Manager
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Novotel Mangga Dua Hotel
6,0
Seet iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2017 m. gegužė
Still worth to stay”
Back to stay in this hotel since 6 month ago, have great changed in lobby, but as breakfast location is understand renovation, less choice in food. One thing really need to improve is, the room curtain need to change. It cannot block the sunlight. When the sun raise around 6 am, the room became very bright, it totally affected my sleeping.
Apžvelgta 15 gegužės 2017
Dear Eddi Seet, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
8,4
Puiku
Anna iš Indonezija
Grupė
Geresnysis dviejų lovų kambarys
Viešėta 2 naktys 2017 m. gegužė
Comfortable and Location”
The room is big, when check-in at busy hour, have to wait for a while. Location is great, at Mangga Dua Square. A lot of food and convenient store nearby. Will stay in here again next time.
Apžvelgta 08 gegužės 2017
Dear Anna , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
7,2
Labai geras
Ng iš Malaizija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 3 naktys 2017 m. balandis
Great location, inside Mangga Dua Square mall”
Comfortable stay, only feedback is in-room safe not working. No display (no Battery?) Shower hose holder breaking apart. Feedback to front office, but no action taken after 3 days. Otherwise, the location is great, with many shopping and food outlets.
Apžvelgta 19 balandžio 2017
Dear Ng , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
6,0
Emily iš Indonezija
Pora
Geresnysis dviejų lovų kambarys
Viešėta 2 naktys 2017 m. balandis
Geriau nei vidutiniškai”
The location was awesome it's near itc mangga Dua and not so far to the airport and the check in counter staff was good and so accomadating . We will back for our future stay .
Apžvelgta 09 balandžio 2017
Dear Emily , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
5,6
Iwan iš Indonezija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta vieną naktį 2016 m. lapkritis
Over-priced hotel”
Location is good, next to Mangga Dua Square mall however price is at high side.
Apžvelgta 29 kovo 2017
Dear Iwan, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
7,6
Labai gerai
chandra iš Indonezija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. kovas
Renovated, bit dirty”
New design, they renovated the rooms and loby, bit dirty. I seems there r stills renovation going on.
Apžvelgta 25 kovo 2017
8,0
Puiku
SEE iš Malaizija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2016 m. gruodis
Good and clean”
Good and clean
Apžvelgta 23 kovo 2017
Dear SEE , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
7,6
Labai gerai
Kee iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 6 naktys 2017 m. kovas
All are well until access to Internet :-(”
This is first time I returned to Novotel after their upgrade/retro of the hotel lobby area, which is impressive. However, the room I stayed (room no. 82xx) is not upgraded yet but I was ok with that. The facilities within the room is empty for such a big room (deluxe room). I hope when they upgrade the room, it will provide more power point, USB port for charging, but TV quality, which is essential for today travellers. The most disappointed encounter was with the hotel WiFi, which was not only slow, but we were not able to login into the WiFi network for half of our (six nights) stay in the hotel. We were informed by the hotel reception that they were problem with the WiFi, and maintenance were being carried out.
Apžvelgta 13 kovo 2017
Dear Kee, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
10,0
Išskirtinis
Wu iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 2 naktys 2017 m. kovas
good”
Good
Apžvelgta 09 kovo 2017
Dear Wu , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
6,8
Gerai
Eng iš Malaizija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta 4 naktys 2017 m. vasaris
Location”
Good location, Friendly reception staff, Bed sheet not clean, chef extremely friendly.
Apžvelgta 06 kovo 2017
Dear Eng , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
8,8
Puiku
Joseph iš Singapūras
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. vasaris
room old. air-conditioning not strong”
Rooms need to be upgrade. air-conditioning not strong.
Apžvelgta 02 kovo 2017
Dear Joseph, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
6,4
Gerai
Melissa iš Indonezija
Šeima su mažais vaikais
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2016 m. kovas
It was ok”
overall it was a good stay, but they got too long prepared the room and when it's ready, the room is not really clean.
Apžvelgta 25 vasario 2017
Dear Melissa, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
8,0
Puiku
JAE iš Pietų Korėja
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. sausis
Quite good!”
Clean, kind and good access to downtown
Apžvelgta 06 vasario 2017
Dear JAE, We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
8,0
Puiku
Oliver iš Vokietija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2016 m. rugpjūtis
Wait, What??”
nice place in general, on top of the mall but quite. However, when the room faces the swimming pool it can get noisy from other guests
Apžvelgta 26 sausio 2017
Dear Olivier, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
6,8
Gerai
SHAU iš Malaizija
Verslo keliautojas
Geresnysis dviejų lovų kambarys
Viešėta vieną naktį 2016 m. gruodis
staff friendliness & clean room”
Hotel near to shopping mall and also eatery stalls street. Traffic jam is big issue there.
Apžvelgta 18 sausio 2017
Dear Shau, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
7,2
Labai geras
Umatharan iš Malaizija
Verslo keliautojas
Liukso kambarys - 2 viengulės lovos
Viešėta 2 naktys 2017 m. sausis
Some part on renovation”
Swimming Pool and Lounge under renovation. Saw lizzard inside the room.Staff are great,thats the best part of Novotel.
Apžvelgta 15 sausio 2017
Dear Umatharan, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
7,2
Labai geras
Sugeng iš Indonezija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. sausis
Nice hotel”
Good, clean, easy to find parking and closed to looking for something
Apžvelgta 15 sausio 2017
Dear Sugeng, We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
9,6
Išskirtinis
yuliana iš Indonezija
Šeima su mažais vaikais
Geresnysis karaliaus lovos kambarys
Viešėta vieną naktį 2017 m. sausis
Nice staffs”
Every member of the staff always seems to be smiling. We usually stay here a few times every trip to Jakarta when we visit family. The kids always enjoy the pool. We would like to mention Pak Tharmizi and Pak Moch. Syafi'i, the security guys. They were nice and friendly, and always helpful.
Apžvelgta 13 sausio 2017
Dear Yuliana, We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especialy for Tharmizi & Syafi'i ,as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel
6,8
Gerai
Ng iš Malaizija
Verslo keliautojas
Geresnysis karaliaus lovos kambarys
Viešėta 3 naktys 2017 m. sausis
Comfortable stay”
Choose this hotel mainly because of its location inside the Mangga Dua Square shopping mall. Wide variety of food and shopping. Room and bed is clean. Cable TV with many channels. Only noise levels between rooms can be better insulated.
Apžvelgta 13 sausio 2017
Dear Ng, We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Jakarta Mangga Dua Square
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Novotel Mangga Dua Hotel