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iš 2823 apžvalgų
  • Švara 8,6
  • Įranga 7,5
  • Vietovė 8,6
  • Kambario patogumai / lygis 8,4
  • Paslaugos 8,2
  • Kainos ir kokybės santykis 8,0
  • Maistas / maitinimas 7,4
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MOHD iš Malaizija
Šeimos su mažais vaikais
Liukso karališkasis kambarys
Viešėta 2 naktys 2016 m. vasaris
Cleanliness
There others were perfect except cleanliness of the room and the toilet
Apžvelgta 28 vasario 2016

Lee iš Malaizija
Šeimos su mažais vaikais
Aukščiausios klasės karališkasis kambarys
Viešėta 3 naktys 2015 m. gruodis
good
town center, walking distance to riverside, kids enjoyed the pool
good
Apžvelgta 23 vasario 2016

YEE iš Malaizija
Grupės
Aukščiausios klasės karališkasis kambarys
Viešėta 4 naktys 2016 m. vasaris
Nice Hotel
Housekeeping and cleanness very good in the hotel. Front desk staff name Syvester very helpful and kind.
Convenient to all the place I want to go. Nice bed . Kind hotel staff. Only 1 thing was not satisfied was the Tv channel .
Apžvelgta 23 vasario 2016

Ashwini iš Singapūras
Verslo keliautojai
Aukščiausios klasės karališkasis kambarys
Viešėta vieną naktį 2016 m. vasaris
Good property bad maintainance
Good property but bad maintainance. Staff is also inadequate so self serving was one had to do Hotel when new was good but now it's quite in need of proper maintenance. Reception sofas are very dirty preferred to not to sit on them
Apžvelgta 21 vasario 2016

Joseph iš Malaizija
Poros
Aukščiausios klasės karališkasis kambarys
Viešėta vieną naktį 2015 m. kovas
Good services, clean and spacious room.
Staying in Pullman Hotel is a great experience. Please don't forget to try the Sarawak authentic dish, Sarawak Laksa. Very Nice.
Apžvelgta 21 vasario 2016

Joana iš Malaizija
Poros
Aukščiausios klasės karališkasis kambarys
Viešėta vieną naktį 2016 m. vasaris
Clean rooms, good staff
Enjoy and relax, would come and stay again. and i'm check in valentine day . bedroom already prepaid ROSE for me. Very nice.
Apžvelgta 18 vasario 2016

Hong iš Malaizija
Poros
Aukščiausios klasės karališkasis kambarys
Viešėta vieną naktį 2015 m. rugsėjis
Spacious and Great Location
Love the spacious room in affordable price. It is new and located in a strategic place. I would suggest to rent a car to visit more places
Apžvelgta 18 vasario 2016

Kenny iš Malaizija
Šeimos su mažais vaikais
Aukščiausios klasės karališkasis kambarys
Viešėta 2 naktys 2016 m. vasaris
Disappointed
Location, comfort, cleanliness
I would have given cleanliness 100% score if not for a peanut found in the corner of the room. Anyway, that is not why I was left disappointed. I paid for my room stay thru agoda.com for 2 nights stay. Arrived on 10th Feb and were due to check-out on 12th. Requested for an extra bed upon check-in which was duly delivered. Had breakfast for 3 pax the next morning, no problem. As my wife and I had to catch a flight on 11th Feb, I settled my room bill including the extra-bed (RM212 for 2 nights). My two kids stayed behind and invited a cousin of theirs over for breakfast the next morning. They were told by the F&B staff that breakfast was for only 2 pax instead of 3. The F&B staff must have not checked with the front desk that I have settled the room bill the night before. Kids being kids, did not want to make a fuss and decided not to have breakfast there as it would mean leaving one out. Being a so-called 5-star hotel, I did not think this would happen. Would be good if the departments communicate with each other thru their operating systems in order to avoid such incidents.
Apžvelgta 16 vasario 2016

asmani iš Brunėjaus Darusalamo
Šeimos su mažais vaikais
Liukso dviejų lovų kambarys
Viešėta 4 naktys 2016 m. vasaris
Pull up Pullman !
Location & spacious
It was fine after several complains about the fridge, toilet door , key card, power trip , swimming pool to name a few. I upgraded my self to another room instead. No courtesy upgrade by the hotel and but was only asked to transfer to another room despite all complains made in a day. The frontliner staffs were not friendly.. Probably pissed because they had to work during CNY. Didn't really want to look at their faces everytime we passed the reception as we didn't want to spoil our holiday mood. Location of the hotel was good as it was just a walking distance to our fav seafood center. The property has so much potential to be a 5 star in the middle of Kuching but there are just several little imperfections that causes it to fail to reach its mark. I find that a real pity because it has so much potential to be a top notch hotel, particularly for the prices you pay for the room. It only takes a small change to make a big difference for customers and I hope one day this hotel will finally be able to deliver and be a real 4-5 stay accommodation.
Apžvelgta 11 vasario 2016

Chee iš Malaizija
Poros
Liukso karališkasis kambarys
Viešėta vieną naktį 2015 m. liepa
Good
Up to expectation
Apžvelgta 10 vasario 2016


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