2015
Fantastiška 8,5
Remiantis 2584 apžvalgomis

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Fantastiška



iš 2584 apžvalgų
  • Švara 8,7
  • Vietovė 8,2
  • Kambario patogumai / lygis 8,7
  • Personalo darbas 8,7
  • Kainos ir kokybės santykis 8,7
  • Maistas / maitinimas 7,8
Rūšiuoti pagal

CHEONG iš Malaizija
Poros
Liuksas
Viešėta vieną naktį 2013 m. rugpjūtis
Cozy city hotel.
Location is great. Near to shops and restaurans.
Apžvelgta 15 rugpjūčio 2013

Evert iš Nyderlandai
Poros
Liuksas
Viešėta 3 naktys 2013 m. rugpjūtis
friendly staff and good location
friendly staff good location and qyuiet area
Apžvelgta 15 rugpjūčio 2013

Yeow iš Singapūras
Poros
Liukso klasės su vaizdu į miestą
Viešėta 4 naktys 2013 m. rugpjūtis
Superb Staff Services
Superb Staff Services, Reasonably Price, Quiet Surroundings
Very good quality staff services, provide very meticulous details of on place of interests, recommended local food restaurants, things to do and don'ts in Hanoi. There is an in-house travel agency that can help to book local tours. Hotel location is on edge of the old quarter, a bit far away from the shopping area. Overall it was a positive experience.
Apžvelgta 14 rugpjūčio 2013

Long iš Vietnamas
Šeimos su mažais vaikais
Liuksas
Viešėta vieną naktį 2013 m. rugpjūtis
extremely hospitable staffs
near Hoan Kiem Lake, nice and welcoming staffs, reasonable price
Apžvelgta 13 rugpjūčio 2013

Oliver iš Naujoji Zelandija
Šeimos su vyresniais vaikais
Liukso klasės su vaizdu į miestą
Viešėta 2 naktys 2013 m. liepa
A great affordable option
Clean, good location, affordable
We stayed in the Rising Dragon as we knew we were just going to be there in the evening - we had busy days planned. The hotel was great for this. The rooms were small but perfectly appointed, the staff were friendly and the location was great. I think we paid $45 a night per room. I would however say that you should probably be on very comfortable terms with the person you are staying with as the bathrooms are very much part of the main bedroom.
Apžvelgta 13 rugpjūčio 2013

Yip iš Singapūras
Verslo keliautojai
Liukso klasės su vaizdu į miestą
Viešėta vieną naktį 2013 m. liepa
no frills
clean, large rooms, staff speaks english
Apžvelgta 12 rugpjūčio 2013

Peiling iš Singapūras
Poros
Liuksas
Viešėta 2 naktys 2013 m. rugpjūtis
Overall a nice hotel but had bad experience
Great breakfast, clean room but had a bad experience with the hotel
Overall the hotel is clean, quite comfortable and the breakfast is good. For the price of the hotel, it is absolutely very value for money. However, I wasn't that pleased with the way the hotel treated every customer. We booked a trip to Halong Bay but it was cancelled due to a storm. We wanted to extend another day but they told us the hotel is fully booked. So we had to find another hotel at the very last minute. That is fine as we understand they can't vacant a room for us at the very last minute. However, we've a booking with them the next day through agoda and when we arrived to check in the next day, they told us the hotel was fully booked because many customers extended their stay due to the Halong Bay storm and wanted to transfer us to their sister hotel (Rising Dragon Haven) which they claimed were better. But it wasn't better. The customer service for Rising Dragon Haven is very bad. They provided just one big towel and when we requested for one more big towel and 2 small towels, they forgot about our request. When we asked again, they brought 2 big towels. The hot water was unavailable halfway through my shower and it was super cold. And the room is not sound proof so you can hear all your neighbours' conversation through out the day/night. The breakfast was pathetic as well. And its location is very far away from the centre of Old Quarter. So yes, the management of Rising Dragon Palace is bad. I feel they do not treat all customers the same and I think they've no right to simply put us (with booking) to another hotel. That is very unprofessional. lastly, Rising Dragon Palace is located very near to the train station so be prepared to listen to the train at the night or early morning.
Apžvelgta 12 rugpjūčio 2013

Colin iš Jungtinė Karalystė
Poros
Liuksas
Viešėta 2 naktys 2013 m. rugpjūtis
Good location and attentive staff
Receptionist Linh, location and food
First impression was very favourable. Receptionist Linh took time out to explain the hotel facilities and the nearby tourist attractions. Very helpful and attentive. Food was quite good and location very convenient. Spa was mixed - one therapist was fine but another was very bad. However the hotel were keen to make amends and this exemplified their customer friendly approach.
Apžvelgta 12 rugpjūčio 2013

Hoai iš Vietnamas
Verslo keliautojai
Liuksas
Viešėta 2 naktys 2013 m. liepa
Good location
friendly staff, good location and value for money
Apžvelgta 12 rugpjūčio 2013

Andri iš Pietų Afrika
Grupės
Liukso klasės su vaizdu į miestą
Viešėta 3 naktys 2013 m. rugpjūtis
The staff were exceptionally helpful and friendly.
Location, staff
The staff were incredibly helpful. We had booked a cruise and had to postpone due to bad weather, and a lady that worked at the front desk, Sinh, went out of her way to assist us and even gave us an upgrade to a family room seeing as we were three people traveling together.
Apžvelgta 11 rugpjūčio 2013


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