Užsakyk dabar: The Sugarland Hotel

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Pagal 139 apžvalgosŽiūrėkite, ką sakė svečiai
7,6
89% rekomenduotų draugui

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Agoda apžvalgos (139)
7,6
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Pagal 139 apžvalgos
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Švara7,7
Įranga6,7
Vietovė7,1
Kambario komfortas ir kokybė7,9
Paslaugos8,0
Kainos ir kokybės santykis7,6
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Rodomi 118 patikrintų svečių komentarai
6,8
Gerai
David iš Kanada
Pora
Standartinis
Viešėta 2 naktys 2016 m. birželis
A 3 Dressed Up As A 9”
I was reminded of this old song because I arrived at the hotel and it looked like a great place. Its clean with lots of efficient looking staff. I noticed a fantastic looking restaurant, a great looking pool, lots of other great facilities and a public restroom you could feel safe dining in. But after 2 nights staying there I realized that it is all just window dressing. The room had an air conditioner that was not powerful enough for the size of room so it was always too hot in there. The water pressure in the shower was just a dribble (I was on 3rd floor and I heard later that pressure is good on 2nd floor). The pool is cleaned regular but quickly fills with filth from the air (perhaps debris blowing down from the myriad of air conditioners situated above the pool. The restaurant looked good but the food was atrocious by International standards (I heard that filipinos like it and I also heard they have not experienced any better so they think its great). It is a fair distance to anywhere tourists may want to go and there are lower cost alternatives in the area. So my conclusion is that it is not consistent quality and thus not good value for the money. If I had a need to stay there again I would surely try the 2nd floor and eat at places other than the hotel restaurant.
Apžvelgta 17 birželio 2016
8,4
Puiku
Amelito iš Filipinai
Šeima su mažais vaikais
Standartinis
Viešėta 2 naktys 2016 m. birželis
Family with child and senior citizen”
This was our third stay at the hotel. Place was clean. Elevator was small, sign says can carry up to 9 pax but overloads at 5 regular sized people. Receptionists were very courteous. Waiters at their resto needs to be retrained (my wife asked for a spoon to stir her coffee, waiter took my used spoon and gave it to her so we just shared, also have to call their attention to get used plates though they are clearly seen piling up on the table). Very few choices for breakfast, nothing to get excited about. Hot water doesnt work. Will likely come back due to its location, ambiance and friendly staff.
Apžvelgta 08 birželio 2016
8,3
Puiku
Philip iš Jungtinė Karalystė
Pora
Standartinis
Viešėta vieną naktį 2015 m. gruodis
comfortable, great staff and great for a function.”
location, facilities and staff attentiveness
The hotel is nice and adequate in every way. If you want to book this hotel for a wedding or event then I would definitely recommend it and I think that is their speciality. The food is OK and they have both western and Filipino dishes. Goldenfields is nearby and it is situated on the main highway so you can access all the transport links north or south without being in the chaos of down town. The main downside is that the pool is effectively not useable because there is always a function in their or in some other use so count the pool out.
Apžvelgta 17 sausio 2016
8,0
Puiku
regina iš Filipinai
Šeima su mažais vaikais
Standartinis
Viešėta 2 naktys 2016 m. sausis
old hotel but still gave us a pleasant stay”
good food served by its restaurant, helpful staff, clean room
value for money. though it is a bit far from the center of the city.
Apžvelgta 10 sausio 2016
8,0
Puiku
Jenifer iš Filipinai
Verslo keliautojas
Geresnysis
Viešėta 3 naktys 2013 m. rugsėjis
Recommended for Business Stays”
Comfort, Location and Staff
Just exactly what is needed for my business stay
Apžvelgta 10 rugsėjo 2015
7,7
Labai gerai
Jose iš Filipinai
Pora
Geresnysis
Viešėta vieną naktį 2015 m. rugpjūtis
overnight in bacolod”
comfortable beds, shower and polite staff
the stay was good. the room was very clean and aircon was cold.
Apžvelgta 24 rugpjūčio 2015
6,7
Gerai
Bengie iš Filipinai
Verslo keliautojas
Standartinis
Viešėta vieną naktį 2013 m. rugpjūtis
Good Maintenance for a Hotel that old.”
Classic.Near highway.Ambiance.
very comfortable..
Apžvelgta 19 kovo 2015
9,7
Išskirtinis
Steven iš Jungtinės Amerikos Valstijos
Pora
Standartinis
Viešėta 3 naktys 2015 m. kovas
Best of the Best”
Execellent Staff, Cleanliness, Foood
I have stayed at many hotels while in the Philippines. I would like to say that the Sugarland is one of the best if not the best. The staff is excellent and professional. Cleanliness was fantastic, and the rooms you could not ask for much more they were OUTSTANDING. The only thing was location, but hey with the great service, staff and the cleanliness above many of the hotels that I have stayed at even in the United States, I really really enjoyed my stay.
Apžvelgta 13 kovo 2015
6,7
Gerai
Sabiniano iš Filipinai
Šeima su vyresniais vaikais
Standartinis
Viešėta 2 naktys 2015 m. sausis
Honest Hotel Evaluation”
Very accessable, fairly sized room, good staff.
Generally good on others, but failed on their facilities maintenance as water heater and shower in the bathroom were not working as desired.
Apžvelgta 26 sausio 2015
8,3
Puiku
Maria iš Nyderlandai
Keliauju vienas
Standartinis
Viešėta 3 naktys 2015 m. sausis
Enjoyed the stay”
Clean & friendly, good service
Apžvelgta 10 sausio 2015
8,0
Puiku
Matthew iš Kanada
Keliauju vienas
Standartinis
Viešėta 2 naktys 2014 m. gruodis
nothing special..BUT CLEAN”
best things..were..1) staff #2) resturant #3) Clean
there was a large wedding..so the noise filtered into my room. Annoying but not enough to complain. After all..it was a wedding staff were very helpful in helping with ferry times. the pool is for toddlers. Not as what I hoped for..i try always to get a hotel with pool so I can do my laps. This pool..is only for kids. A small square.
Apžvelgta 14 gruodžio 2014
2,0
dale iš Jungtinės Amerikos Valstijos
Verslo keliautojas
Standartinis
Viešėta 2 naktys 2014 m. lapkritis
NightMare in Bacolod City”
-
list of complaints with hotel,1st they put us into a room not allowing for rest,so they moved us into another room.2nd,no working wifi in 2nd room, web site states hotel offers wifi so they move us again into another room, wifi in that room not working, during the first night stay loud music from down staris keep us up where we could not rest,sunday morning loud church service music waking us up earlier that i wanted, reminder we are on the third floor the noise is on the first floor now admired how loud the music is...3rd, restaurant refused to service us i guss they like forengers .4th could not use the pool area due to birthday party....the hotel offer outside services to the bacolod public and this is not listed on the web site, the hotel is very noise due all the outside actives that are allowed and its at the customer expense which is cheating me ,5th no onsite management...6th i ask for a refund was inform that i need to go through agoda. Due to this i was not allowed to rest,wasent allowed to dine at there restaurant so i had to look else where no onsite management to discuses my concerns and needs web site offers services that i wasent allowed to enjoy.
Apžvelgta 14 lapkričio 2014
8,7
Puiku
Donggil iš Pietų Korėja
Keliauju vienas
Standartinis
Viešėta 3 naktys 2014 m. rugsėjis
A good hotel.”
Good foods, goodservice and excellent location.
Sugarland hotel is good. It has excellen service, good foods, good location. But one problem I'd like to point out is that inside of an air conditioner needs to be cleaned. I cleaned the air conditioner with an wet towel myself.
Apžvelgta 16 rugsėjo 2014
6,7
Gerai
richard iš Filipinai
Keliauju vienas
Geresnysis
Viešėta vieną naktį 2013 m. gruodis
ok hotel”
spacious room, good food..
This is one of the first hotels in the area. Its already dated but still ok. The rooms are spacious, the food is ok.I will still use this hotel when in the area.
Apžvelgta 14 rugsėjo 2014
7,3
Labai geras
Esteban iš Filipinai
Verslo keliautojas
Standartinis
Viešėta 3 naktys 2014 m. rugpjūtis
Very helpful staff”
Staff location and
The place is good and the staff are very helpful and accommodating. Not far from the night life. Only that they don't give free pick up and delivery to the airport after 4 days of my stay. It was great and very convenient. I will be back soon! Steve Thailand
Apžvelgta 10 rugsėjo 2014
9,0
Išskirtinis
Jason iš Jungtinės Amerikos Valstijos
Šeima su mažais vaikais
Geresnysis
Viešėta 5 naktys 2014 m. rugpjūtis
Great stay”
clean, great staff, good price
Stay was great. Everyone was very nice. Not my first time here and will stay again.
Apžvelgta 01 rugsėjo 2014
7,7
Labai gerai
Morris iš Norvegija
Verslo keliautojas
Geresnysis
Viešėta vieną naktį 2014 m. rugpjūtis
Acceptable hotel, but lacks the food quality.”
Customer service, Place and Room
Customer service was good, but the downside part was the food on the restaurant and the safe in my room wasnt working. They even couldnt fix it. The internet was so slow and most of the times wasnt functioning at all.
Apžvelgta 30 rugpjūčio 2014
7,3
Labai geras
Douglas iš Jungtinės Amerikos Valstijos
Grupė
Geresnysis
Viešėta 2 naktys 2014 m. rugpjūtis
latest stay at this hotel”
location, convenience, value
Through Agoda, I booked a superior room good for 3 persons. Upon arrival I was assigned a room with 2 single beds. Their response was to charge me for an additional bed and telling me that all superior rooms were only good for 2 persons. I protested (nicely) as this bait and switch tactic was unacceptable. After them dealing with the supervisor, they found a room that was for 3 people; one double bed and one single bed. This was all handled with courtesy and the final result was satisfactory but that aggravation after a long trip was unnecessary and avoidable. To be fair; I have stayed at this hotel several times without problem.
Apžvelgta 26 rugpjūčio 2014
6,0
Eric iš Naujoji Zelandija
Pora
Standartinis
Viešėta vieną naktį 2014 m. birželis
One fault ruins all.”
Fast service, good food, handy to shops.
What a tragedy, this hotel has the potential to be one of the nicest in Bacolod, the staff at the counter exemplary, smiles and pleasantness were abundant .The next move was to the elevator, my wife and i covered our noses instantly the door was closed, the stench was overpowering, in the two days we were there it never got any better, then on the third floor the smell changed to a smell not dissimilar to vomit. My goodness me don't the staff use the same elevator and attempt to make it better for their guests,don't ruin a good hotel by this obvious indiscretion.
Apžvelgta 26 birželio 2014
9,3
Išskirtinis
Jezreel iš Filipinai
Keliauju vienas
Standartinis
Viešėta vieną naktį 2014 m. gegužė
comfortable and pleasant”
i always stay in this hotel whenever i go to bacolod. it has been familiar to me and they are always consistent in providing me a comfortable stay, friendly ambiance, and delicious breakfast!
i always enjoy staying in this hotel. never have i stayed here that i experienced any problem.
Apžvelgta 29 gegužės 2014
7,0
Labai geras
Quintin iš Filipinai
Verslo keliautojas
Geresnysis
Viešėta vieną naktį 2014 m. gegužė
It was plesant”
location is good. room is clean
The staff was not able to accomodate my companions despite my prior notice. They waited at the lobby for two hours.
Apžvelgta 08 gegužės 2014
8,7
Puiku
Robert iš Jungtinės Amerikos Valstijos
Keliauju vienas
Standartinis
Viešėta 3 naktys 2014 m. kovas
Good service good food quiet bar by the pool”
Freindly staff, speedy room service, great food
Very quiet, relaxing and enjoyable
Apžvelgta 10 balandžio 2014
6,0
Zainah iš Singapūras
Pora
Standartinis
Viešėta 4 naktys 2014 m. kovas
Cozy and friendly staff”
Friendly staff, bif hotel room and strong wifi access
Hotel staff were warm and friendly. Quite disappointed the standard room do not have thermal flask. No welcome drinks too. No hair dryer.
Apžvelgta 28 kovo 2014
9,3
Išskirtinis
dale iš Jungtinės Amerikos Valstijos
Keliauju vienas
Standartinis
Viešėta 3 naktys 2014 m. vasaris
enjoyable”
perfect
Apžvelgta 21 vasario 2014
7,7
Labai gerai
Peter iš Australija
Keliauju vienas
Geresnysis
Viešėta 4 naktys 2014 m. sausis
Convenient location with exceptional staff”
Location, price, service
I did experience noise levels from vehicular traffic {and international student guests domiciled in an English language curriculum}, which occasioned a change of room twice, in my week's sojourn.
Apžvelgta 28 sausio 2014
5,0
Vanessa iš Filipinai
Grupė
Standartinis
Viešėta 2 naktys 2013 m. gruodis
Isolate hotel, from from restaurants.”
clean rooms and staff was friendly
The room service in this hotel was very slow. We asked for a pitcher of water and they took 4 hours to deliver the water to the room... it happened 3 times.
Apžvelgta 13 gruodžio 2013
4,7
Vanessa iš Filipinai
Grupė
Standartinis
Viešėta 2 naktys 2013 m. gruodis
Friendly staff hotel”
Staff are friendly and rooms were clean.
The wifi of this hotel is very slow, in fact it did not reach the inside of my room even thought the router was just outside the room.
Apžvelgta 13 gruodžio 2013
5,0
Vanessa iš Filipinai
Grupė
Standartinis
Viešėta vieną naktį 2013 m. gruodis
Clean hotel but far from everything.”
cleanliness and friendliness of the staff
My stay in this hotel was alright but not great. The hotel is very far from restaurants or any fast food chain. I had to commute or ride jeepney for 5-10 minutes to get to the mall which was the nearest place for food.
Apžvelgta 13 gruodžio 2013
7,3
Labai geras
Neil iš Jungtinės Amerikos Valstijos
Pora
Standartinis
Viešėta 3 naktys 2013 m. lapkritis
Nice Place”
Price, cleanliness, friendly staff
The wifi was down for 2 days and when it finally worked it was painfully slow to use. Room was clean and comfortable, breakfast was disappointing, generally everything was cold or not refilled in a timely manner. Friendly staff. Hotel is kind of out-of-the way from downtown and most attractions. Room had A/C and hot showers which was a bonus.
Apžvelgta 30 lapkričio 2013
8,0
Puiku
Michael iš Filipinai
Verslo keliautojas
Geresnysis
Viešėta vieną naktį 2013 m. spalis
Sugarland Hotel never disappoints.”
Nice rooms, newly renovated, good value for money.
I was a regular guest at Sugarland in 2006 to 2009. I have always been impressed by how the rooms were tastefully decorated and the efficiency of the staff. For a time I stopped using Sugarland because I would like to try other hotels in the city. Finally, this time around, I cam full circle as Sugarland is the only one that can offer me the home that I need while away from home. Next time, no more experiments. Next time, it will be Sugarland Hotel. Just one more thing to improve, the small TV has to go. :)
Apžvelgta 02 lapkričio 2013
8,7
Puiku
WAYNE iš Australija
Pora
Geresnysis
Viešėta vieną naktį 2013 m. rugsėjis
enjoyable,attentive staff,flexible”
understanding any problems and showing flexibility for our concerns
due to airline problems arrived 1 day late but the staff at sugarland showed remarkable understanding and provided my wife and i with a very enjoyable stay thank you sugarland very much
Apžvelgta 14 spalio 2013
8,0
Puiku
Jezreel iš Filipinai
Pora
Standartinis
Viešėta 2 naktys 2013 m. rugpjūtis
Our home in Bacolod”
Comfortable, Location and Homey atmosphere.
Apžvelgta 31 rugpjūčio 2013
7,7
Labai gerai
Princess iš Filipinai
Verslo keliautojas
Standartinis
Viešėta 2 naktys 2013 m. rugpjūtis
Good for business location”
Room, food and staff
Its centrally located and good for short business trip
Apžvelgta 19 rugpjūčio 2013
8,0
Puiku
Jharvis iš Filipinai
Verslo keliautojas
Standartinis
Viešėta vieną naktį 2013 m. rugpjūtis
Good and clean rooms. Friendly staff.”
Free wifi, free breakfast, and clean rooms.
Walking distance to a few bars and restaurants. Friendly staff. Good breakfast.
Apžvelgta 12 rugpjūčio 2013
8,0
Puiku
Jharvis iš Filipinai
Verslo keliautojas
Standartinis
Viešėta vieną naktį 2013 m. rugpjūtis
Nice, clean hotel.”
Free breakfast and wifi, friendly staff.
Elevator wasn't working at the time of arrival, but was working again after a few hours.
Apžvelgta 12 rugpjūčio 2013
5,7
Rhena iš Filipinai
Verslo keliautojas
Geresnysis
Viešėta vieną naktį 2013 m. balandis
short”
along the main road, near restaurants and public transport
its just an overnight trip, nothing much to comment.
Apžvelgta 24 liepos 2013
8,0
Puiku
Mary iš Filipinai
Verslo keliautojas
Standartinis
Viešėta 2 naktys 2013 m. birželis
comfortable ”
clean rooms, strategically located and provides a professional ambiance
Apžvelgta 02 liepos 2013
8,3
Puiku
Richard iš Jungtinė Karalystė
Pora
Standartinis
Viešėta 4 naktys 2013 m. gegužė
Excellent Hotel ,I would recommend ”
Friendly, Very Clean, Food
My stay in the Sugarland was excellent. I would recommend this hotel to any traveler
Apžvelgta 11 birželio 2013
9,3
Išskirtinis
MA. iš Filipinai
Pora
Standartinis
Viešėta 2 naktys 2013 m. balandis
It is a comfortable and homely atmosphere hotel.”
accommodating, very clean and attentive staff
Apžvelgta 11 balandžio 2013
7,3
Labai geras
Kevin iš Filipinai
Grupė
Standartinis
Viešėta vieną naktį 2013 m. vasaris
A relaxing stay at the heart of Bacolod”
Great Beds
although the hotel has been there for quite a while, the rooms are surprisingly first class. lighting is great and everything is clean. you just might find the lobby and corridors to be a bit hot. also, the pool might not be usable as it is usually used as a stage for events. it is quite a distance from the northern area of the city so it will be hard to get back to the hotel late at night. but it is close enough (a 5 min walk) to the goldenfield area which is full of bars for a late night out. the buffet breakfast is good enough but nothing too fancy.
Apžvelgta 06 kovo 2013
6,0
Zeigfred iš Filipinai
Keliauju vienas
Standartinis
Viešėta 2 naktys 2013 m. vasaris
Free internet”
Free relatively high speed internet considering the price
This review was made in comparison to similar type hotels (i.e. 2 to maybe 3 star hotels) that I have booked in before. The first thing I notice entering the room were the single beds. I haven't slept in a truly single bed (i.e. 36 inches in width) in a long time in a hotel that I thought they have been phased out. I noted that there was no complimentary water and the fact that there was no minibar as well didn't help. Going online for free was nice considering that most 4/5 star hotels charge for internet use. The hotel should change its cable provider (Skycable ^*)&^(*)s) as the signal is weak. I have the same provider at home and am not happy about their service. Finally, as I was chaecking out, I was told by the front desk that I had to book my airport transfer two days before hand. I hope the above helps.
Apžvelgta 14 vasario 2013
9,3
Išskirtinis
Dennis iš Australija
Keliauju vienas
Standartinis
Viešėta 4 naktys 2013 m. sausis
Excellent service personnels”
people are friendly and willing to assist out of their way
my experience with Sugarland Hotel have been positive and will definitely recommend to friends if visiting Bacolod City. Its the people that makes the customer experience memorable and what i have seen and felt was excellence people attitude. Please send my deep appreciation and thanks to staff
Apžvelgta 29 sausio 2013
10,0
Išskirtinis
Benito iš Filipinai
Keliauju vienas
Standartinis
Viešėta 2 naktys 2013 m. sausis
great hotel”
interior was nice
very accesible to mall,i would love to go back and stay to stay once again.
Apžvelgta 29 sausio 2013
9,0
Išskirtinis
remie iš Filipinai
Šeima su mažais vaikais
Standartinis
Viešėta vieną naktį 2013 m. sausis
Nice Experience”
Good Customer Service, Clean rooms
Nice overnight stay at Sugarland. They did good renovation of the place. We like the lounge area by the poolside.
Apžvelgta 17 sausio 2013
9,7
Išskirtinis
Brian iš Filipinai
Pora
Geresnysis
Viešėta 2 naktys 2012 m. gruodis
Nice hotel with good location”
Free Wifi, good service- check-in and check-out was a breeze, free breakfast.
We drove to Bacolod from Dumaguete. Parking was a bit scarce during this time(December) because the hotel was booked for weddings ang group parties. They should have reserve space for guests that stays in the hotel. Besides that we enjoyed our stay and hope to come back again to this place.
Apžvelgta 25 gruodžio 2012
6,0
Desmond iš Airija
Pora
Standartinis
Viešėta 3 naktys 2012 m. liepa
Great Pool”
the Pool
The hotel itself is reasonable, but definitely not the Ritz Carlton. Could probably do with a few renovations, but still pleasant enough. But the roof pool is certainly a selling point.
Apžvelgta 21 gruodžio 2012
6,7
Gerai
Paolo iš Filipinai
Pora
Standartinis
Viešėta 2 naktys 2012 m. gruodis
Nice hotel but poor room facilities”
Nice hotel, newly-renovated. Good value for price.
Overall it was a good stay but I just had trouble getting help for room requests. The shower was not working well. There was no toothpaste in the room so I called them up but their store is closed. No store anywhere near the hotel. I also needed a pen and paper in the room but hotel had nothing for me. They had pens or pencils but only for 'staff's use'. I was surprised by the lack of initiative for customer service. But if you need an affordable, quick stay in south of Bacolod, it's an ok hotel.
Apžvelgta 16 gruodžio 2012
8,7
Puiku
Hans-Peter iš Šveicarija
Grupė
Standartinis
Viešėta 2 naktys 2012 m. lapkritis
Nice and clean hotel”
nice atmosphere, very professional and friendly reception personnel
Price and quality are in good relationship. Clean hotel with nice rooms. Professional and friendly reception staff. Good food in nice restaurant. Service personnel could be a bit more guest oriented. Taxis easily available but relatively long way to new airport in the north ob Bacolod - about 50 minutes. The hotel is situated in the south of Bacolod and in walking distance to the Goldenfield Commercial Complex which is evidently in decline. During my stay, most of the time the elevator was out of order, but luckily there were only 3 floors. The nice swimming pool was unusable for one day because of over-emphasis by cleaners.
Apžvelgta 30 lapkričio 2012
9,0
Išskirtinis
Jezreel iš Filipinai
Pora
Geresnysis
Viešėta vieną naktį 2012 m. lapkritis
At Home within my Homeland”
accommodating staff, excellent housekeeping and tasty breakfast buffet
I live in Bacolod City but since I'm not based there anymore, everytime i went home i choose to stay in this hotel. The place is not that spacious, but reasonable enough to give you a feeling of luxury. The receptionists are well versed in vernacular and Filipino language, and they make sure they wear that welcoming smile everytime they encounter me:D Our room is so lovely that you would rather stay and spend most of the day rather than go out and wander the busy streets of the city. Perfect for overnight stay and bonding with your loved ones :D
Apžvelgta 29 lapkričio 2012
9,0
Išskirtinis
Roger iš Jungtinės Amerikos Valstijos
Keliauju vienas
Geresnysis
Viešėta 20 naktys 2012 m. rugsėjis
Wonderful Service”
clean and execellant food
This little hotel is a diamond in a pile of rocks. wonderful staff. Clean rooms, I would like a bigger bathroom but, that was the only negitive for entire stay of three weeks. it is hard to see the actual personality of a hotel when you stay only three to five days, but with a 21 day stay I saw the real deal. all employees were top notch. I would put the staff at this hotel up against any 5 star hotel I have ever stayed. and I have stayed in many all around the world. The hotel is not near anything that you may want to see on the Island but for me that was great. Taxis are a bargain. If I ever visit this Island again i will stay here. just to visit my old friends
Apžvelgta 27 rugsėjo 2012