Lucky Angkor Hotel & Spa
Lucky Angkor Hotel & Spa
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Superior Double or Twin - Guestroom Lucky Angkor Hotel & Spa
Superior Double or Twin - Guestroom
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Lobby Lucky Angkor Hotel & Spa
Lobby
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Lobby Lucky Angkor Hotel & Spa
Lobby
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Swimming pool [outdoor] Lucky Angkor Hotel & Spa
Swimming pool [outdoor]
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See map Lucky Angkor Hotel & Spa
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Good
Location
6.7
See all 36 photos Lucky Angkor Hotel & Spa
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What guests are saying:
room was nice and roomy,reception staff are friendly,above all was ok would stay againg. great room, great location
Christian from Philippines
Solo traveler
The room was less than I expected, it was in the older ward of the hotel. The staff were nice and welcoming though which is a strong selling point of the hotel.
Roseanne from Australia
Solo traveler
Extrememly helpful staff, who upgraded our room and changed our dates free of charge despite it being our own mistake. Extremely good quality for price and close enough to Siem Riep town center and sights (Ie. Angkor Wat, Floating Villages). Would highly recommend!
Ben from Australia
Group
Although the pool was under some treatment when we were there - it was a beautiful pool and great feature of the hotel. Hotel was lovely and conveniently location - only 5 min tuk tuk to pub street! Great service too.
Alexandra from Australia
Couple
nice hotel but it is very far away from town the swimming pool is so nice security is very good and the ppl there are very helpful! yet, the breakfast is just okay
Chung from Hong Kong
Solo traveler
Very good
From 145 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.4
Value for money8.2
Distance to city center3 km.Km
Location rating6.7
Nearest airportSiem Reap International Airport (REP)
Distance to airport9.2 km
  • 760 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
Deluxe Family
Deluxe Family
...
  • Room size: 76 m²/818 ft²
  • Pool view
  • 1 double bed
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Superior Family
Superior Family
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
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Suite
Suite
...
  • Room size: 76 m²/818 ft²
  • Pool view
  • 1 super king bed
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Superior Double or Twin
Superior Double or Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Deluxe Triple
Deluxe Triple
...
  • Room size: 38 m²/409 ft²
  • City view
  • 3 single beds
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
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04 Rooms - Same Floor
04 Rooms - Same Floor
...
  • Room size: 152 m²/1636 ft²
  • Balcony/terrace
  • 4 single beds and 2 king be...
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Family Room
Family Room
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 2 king beds
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Family Room (4 Adults + 2 Children)
Family Room (4 Adults + 2 Children)
...
  • Room size: 76 m²/818 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Deluxe Single
Deluxe Single
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed or 1 king bed
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More about Lucky Angkor Hotel & Spa

More about Lucky Angkor Hotel & Spa

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (145)Booking.com Reviews (9)
7.8
/
10
Cleanliness8.4
Facilities7.0
Location6.7
Room comfort and quality8.3
Service8.3
Value for money8.2
Provided by verified guests of Agoda
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All guests (145)
All room types
Showing 135 verified guest comments
12345
9.2
Exceptional
Ricardo from United States
Family with young children
Superior Family
Stayed 2 nights in May 2018
Excellent! I would give all 5 stars if it wasn't for beds/pillows”
Let me start staying that the manager on duty and the whole staff made our stay a 5 star stay. Unfortunately I lost his card otherwise I would mention his name but the manager on duty from the beginning was so helpful, he was there on everything we needed, helped other staff process our credit card when they had trouble, helped us get transportation, arranged take-out breakfast when we will miss it due to an early tour, provided local tips, he truly was excellent. Now the bad part was that the beds and pillows where extremely hard and uncomfortable, I have slept in hard beds before but this one had like bumps and the pillows, they were just flat and really hard. Now I am not sure if this is typical in Cambodia because this is my first stay here but I found the pillows just too much, I had to ask for another pillow which they said they didn't have but then they provided a fluffier pillow next day which made things better. I would highly recommend the hotel to invest in better pillows
Reviewed May 13, 2018
Dear Guests, Thanks for staying with us and appreciated for your comment. With reference to your comment, we have look into the area seriously and been process and fixing it. Thanks for your construction feedback. Best regards, Saron / e-Commerce
Responded November 12, 2018
Lucky Angkor Hotel & Spa
4.0
Chanborath from Cambodia
Solo traveler
Deluxe Triple
Stayed 2 nights in April 2017
bad hotel and awful staff”
Staff are rude behavior and look like guess staying in the hotel for free.we need to carried all own baggage by yourself, no one ask or help us from check-in until check-out,..Will not back again.
Reviewed April 19, 2017
Dear Chanborath, Firstly, we apology for the inconvenience caused and thank you for staying with us and appreciated for your comment. We look into the area of your comment seriously, trained our staff and it been fixed. We hope that you would give us a chance to recover our service and have the opportunity to welcome you again sometime in the future. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
4.8
Chanborath from Cambodia
Family with young children
Superior Double or Twin
Stayed 2 nights in April 2017
Disappointed with staff”
No packing space,Free Internet but need to ask receptionist and let we use only two devices with very slow speed, for staff are rude behavior and look like guess staying in the hotel for free.the hotel is old. Not recommended
Reviewed April 19, 2017
Dear Chanborath, Thank you for staying with us and we apology for some inconvenience caused. With regard to your comment. we are not agree that we have no parking space. Our space could park more than 20 cars. You probably find some some of the 5-star hotel in town they charge more than $300, but no parking space even one car. This is true. With regard to the internet device yes we offer one password for two device, but you could ask for more and this is not limited. Further, we have look into the area of your comments and rectify it accordingly. Should you need any further clarification, please do not hesitate to contact us at anytime. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
8.4
Excellent
Balasubramanian from India
Family with young children
Deluxe Triple
Stayed 3 nights in December 2016
Comfortable; Relaxing; Very Good Breakfast”
Wonderful staff; Excellent breakfast - The chef jigged up a vegetarian option for us noting we are vegetarians; Excellent poolside bar; The little lady playing the musical instrument in the evening by the poolside is amazing..... sadly, did not have the opportunity to indulge at the Spa, which looked good, smelled good.... and will surely return for that..
Reviewed January 08, 2017
Dear Balasubramanian, Thank you for chosen Lucky Angkor Hotel & Spa for your stay during your visited to Siem Reap and we are delighted to hear that you have the pleasant stayed with us. We look forward to have the opportunity to welcome you back again in the future. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
7.6
Very good
Socheata from Australia
Family with teens
Deluxe Double or Twin
Stayed 2 nights in November 2016
Super friendly staff”
as is title.
Reviewed November 30, 2016
Dear Socheata, Thank you for staying with us. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
6.7
Good
lee from Malaysia
Group
Superior Family
Stayed 3 nights in August 2015
Relaxation”
Clean, nice staff & room size
I was stay in 3 days but breakfast almost same and few dishes. Nice staff and comfortable room.
Reviewed September 07, 2015
Dear Lee, Thank you for staying with us and appreciated for your comment. We have look into the area of your comment and have been improve on breakfast. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
10.0
Exceptional
Ryan from United Kingdom
Business traveler
Superior Double or Twin
Stayed 1 night in October 2014
Great hotel”
Area, Pool, food
Very nice hotel
Reviewed January 14, 2015
Dear Ryan, Thank you and we are happy that you enjoyed the stay with us. Best regards, The Management
Responded July 25, 2017
Lucky Angkor Hotel & Spa
10.0
Exceptional
louise from United Kingdom
Couple
Superior Family
Stayed 3 nights in December 2013
Really lovely hotel and staff”
Staff, room, cleanliness
Lovely hotel, nice pool, lovely staff, peaceful, friendly. About 5-10 min tuk tuk drive from nightlife. $2 trip. Would def recommend
Reviewed January 09, 2014
8.7
Excellent
Adonis from United States
Couple
Superior Double or Twin
Stayed 5 nights in December 2013
Good Hotel”
Staff, proximity to main attractions, friendly atmosphere
Excellent hotel for the price. The staff was really friendly and attentive.
Reviewed January 07, 2014
5.0
Maggie from United States
Family with teens
Superior Double or Twin
Stayed 3 nights in December 2013
Not customer service oriented”
Location, nice cleaning staff, clean floors
This hotel lacks customer service. We did not start well with this hotel. Airport shuttle service was supposedly provided with our reservation but they failed to provide a car big enough for our party of 8 which had been established before arriving through several email exchanges. Not an apology was offered while checking in and nothing was done to reimburse our taxi charge. Rooms were a decent size but that's about it. Beds are rock hard, one puny pillow and bathrooms are so outdated with wires hanging out of the walls and our shower leaked under the door. We had 3 rooms and one room the sink was clogged and the light next to the bed didn't work several complaints were issued but the problem was never taken care of. Asked for a bucket of ice and we were charged 1$. We won a dinner for 2 at the NYE gala with a bottle or red or white, our choice. Well when ordering we were told couldn't have red because they were out of the house red also wouldn't allow us to have the dinner near the pool it had to be in the dark empty dining room because it was a set dinner, this was not mentioned on the certificate. To use the sauna they charge 5$ No hot water in showers by pool. And to top it all off the night we left we tried to pay for our dinner with credit card but the cc wouldn't go through so we paid cash but no receipt was given. We come home to find out our credit card had been charged so we paid twice. Not a good selection for a hotel. Siem Reap was a fantastic holiday just made a bad choice for a hotel would definitely chose differently next time.
Reviewed January 06, 2014
8.7
Excellent
Ayako from Japan
Solo traveler
Superior Double or Twin
Stayed 3 nights in September 2013
very comfortable hotel!!”
staffs are very kind, breakfast is good and quiet and comfortable room
Reviewed January 02, 2014
6.3
Good
Matthew from Australia
Couple
Superior Family
Stayed 1 night in November 2013
Pleasant and comfortable stay with friendly staff”
The pool, friendly staff, nice room
Our stay at this hotel was made very easy by the staff, they spoke fairly good english so were able to help us with anything that we needed. Although it was centrally located, it was easy enough to get places in the tuk-tuks and there was a large market close by.
Reviewed December 04, 2013
7.7
Very good
Carl from Australia
Couple
Superior Double or Twin
Stayed 1 night in October 2013
Great stay, host was amazing”
Service, food and cleanliness
Reviewed October 24, 2013
4.7
Kerim from United Kingdom
Solo traveler
Superior Family
Stayed 1 night in September 2013
Awful experience...”
Rooms, breakfast and pool
The staff were terrible and obviously had no clue about hospitality. We were constantly facing basic issues. The tuktuk drivers spoke better English than the staff which was really unfortunate. The type of issues we had faced were: Trying to book a tour guide. - It took about 25 mins to explain what we wanted and when we finally thought the communication was successful, come the morning there was no tour guide booked. Then after about another 30 mins of communication to the morning staff we had a tour guide turn up 2.5 hours later than what we originally planned and then they tried to charge us 5 dollars more than the quoted price. Other issues such as checking, not being allowed to use the sauna without an extra 5 dollar charge, being told we could use the pool only but not the showers (that was a strange one, but I think it was a lack of English there) and explaining that I only had a beer from the mini bar (not water etc). I am actually a very easy traveller with very low expectations and can take the time and speak in English to help explain etc. But all in all the communication with the staff made it very tiresome and ruined a good part of a trip. Will I go back to Siem Reap? Yes. Will I go back or recommend the note. Absolutely not.
Reviewed October 07, 2013
10.0
Exceptional
Rupert from United Kingdom
Couple
Superior Family
Stayed 2 nights in August 2013
Great deal great stay”
Staff, pool, Angkor Wat
Reviewed September 03, 2013
8.0
Excellent
E from United States
Solo traveler
Superior Family
Stayed 5 nights in January 2013
It was nice.”
It was clean and had a nice pool
I liked the stay. The internet worked well throughout my stay - good wifi.
Reviewed July 12, 2013
7.7
Very good
andrew from Australia
Group
Superior Family
Stayed 1 night in March 2013
Nice hotel with friendly staff. Value for money.”
Nice rooms. Friendly staff. Good service with value for money.
Nice hotel. I will be staying there again. Rooms are clean and a nice design and the staff are friendly.
Reviewed April 05, 2013
7.7
Very good
andrew from Australia
Group
Superior Family
Stayed 1 night in March 2013
Nice room”
Nice room. Friendly staff. Value for money.
Nice hotel weith friendly staff. Rooms are nice. I will be staying there again.
Reviewed April 05, 2013
7.7
Very good
andrew from Australia
Group
Superior Family
Stayed 1 night in March 2013
Nice hotel , friendly staff and nice clean room.”
NIce clean room. Friendly staff. Decent location.
Reviewed April 05, 2013
7.7
Very good
andrew from Australia
Group
Superior Family
Stayed 1 night in March 2013
Nice room and friendly staff.”
Nice room, friendly staff. Reasonable rate.
Its a nice hotel with nice clean rooms. Friendly staff and value for money. Breakfast is nothing special.
Reviewed April 05, 2013
12345
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