Luma Concept Hotel Hammersmith
Luma Concept Hotel Hammersmith
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10.0
Exceptional

"Good location nice staffs and comfortable room."

MEILING

|

April 28, 2018

Light - Bed Luma Concept Hotel Hammersmith
Light - Bed
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Lobby Luma Concept Hotel Hammersmith
Lobby
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Lobby Luma Concept Hotel Hammersmith
Lobby
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Interior view Luma Concept Hotel Hammersmith
Interior view
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Excellent
Location
8.8
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What guests are saying:
Would be great if the water bottles can be replenished daily.
Lay
Family with teens
Great location, friendly staffs, good decoration in the room especially those technical installations and the coffee machine. Worthy the money and we'll definitely come back if we're in London again.
Shin from Taiwan
Family with teens
good but the water heater is unadjustable ...too hot.
wei from Malaysia
Couple
Pro : clean,near underground station,near M&S,H&M and others shop,free coffee everyday, Con : No toothbrush and comb, need to bring your own, toilet size is just fit normal size person, Big/tall size person better to research further before booking. Overall v.good stay
Bon from Malaysia
Couple
Good located, easy access to Metro and bus. Staff friendly.
Dinesh from India
Family with young children
Perfect location near the tube, with lines to both paddington n heathrow. The small town has all the amenities a tourist needs. Hotel is clean, breakfast is sustainable. All’s good. Will stay again!
Ke from Singapore
Solo traveler
very chic, friendly staff, cosy and to-go breakfast!
Theresa from Hong Kong
Solo traveler
about 5 mins walk from underground station. You can cook in the studio but only salt and sugar provided.
Po from Hong Kong
Couple
Highly recommended and will come back.
Min from Australia
Family with teens
With the heat of London, we made the right decision to stay in Luma with AC room. Good location is also the benefit but it is a bit strange room layout.
Anchalee from Thailand
Couple

Luma Concept Hotel Hammersmith

Excellent location
- 1.58 kilometers from city center
- What's nearby?
Excellent
From 536 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.8
Recommended by 91% of guests
Value for money8.3
Location rating8.8
Nearest airportLondon Heathrow Airport (LHR)
Distance to airport15.8 km
  • 170 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
5 travelers are looking at this property right nowBook now before it's too late!
Family Room
Family Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 double beds or 1 double b...
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Superior Double Room
Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 double bed and 1 sofa bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
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Light
Light
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Quad Room
Quad Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Room Standard
Room Standard
...
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    Luxe Double
    Luxe Double
    ...
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      Single room - Luxury
      Single room - Luxury
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        Twin Room - Single Use
        Twin Room - Single Use
        ...
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          Have a question for Luma Concept Hotel Hammersmith?

          What people love about the property

          • 9.2
            Exceptional

            "Staffs were friendly and the facilities were good."

            Qi M.

            |

            March 31, 2018

          • 6.4
            Good

            "Very convenient location."

            Khee H.

            |

            November 22, 2017

          • 10.0
            Exceptional

            "Good location and comfortable room."

            Chai

            |

            February 26, 2018

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          More about Luma Concept Hotel Hammersmith

          More about Luma Concept Hotel Hammersmith

          10.0
          Exceptional

          "Great location, comfortable bed and bedding."

          Jill

          |

          April 7, 2018

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          British cuisine
          British cuisine
          The Lyric Bar & Grill
          160 m British, European, Healthy
          The Grove
          320 m British, Gastropub
          Artisan Grill
          540 m British
          American cuisine
          American cuisine
          BloomKitchen Streetfood London
          160 m American, Delicatessen, Diner
          The William Morris
          190 m American, Bar, British
          Belushi's - Hammersmith
          240 m American, Bar, British
          European cuisine
          European cuisine
          Nando's Hammersmith
          220 m European, Portuguese
          The Brackenbury Wine Rooms
          390 m European, Wine Bar
          Cibo
          1.3 km European, Italian, Mediterranean

          What they offer

          9.6
          Exceptional

          "The staff here are friendly."

          Kum

          |

          March 26, 2018

          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          The property

          Number of rooms : 89

          Real reviews from real guests

          Agoda Reviews (536)Booking.com Reviews (1103)
          8.5
          /
          10
          Cleanliness8.8
          Facilities7.8
          Location8.8
          Service8.7
          Value for money8.3
          Provided by verified guests of Agoda
          All languages
          All guests (536)
          All room types
          Showing 242 verified guest comments
          12345
          5.2
          Rozlina from Singapore
          Couple
          Light
          Stayed 2 nights in December 2018
          Front desk not careful”
          We booked the rooms for 1 night and then decided to add 2 more nights on separate bookings. We informed the front desk when we checked-in. Staff said that we didn’t have to check-out and can continue with the same room. We had no issues with the key cards getting into our room on the 2nd night. However, while we were sleeping our door was opened by another guest around 1 in the morning!!! I screamed who is there!!!That was so scary!! Hotel door should have a chain! It was very traumatic as foreigner travelling and it was our first time in London!! We worry for our safety! Hotel staff said that room was given to someone else because of the system saying that the room was vacant. How is that possible when we didn’t check-out? Wouldn’t stay there ever again....
          Reviewed December 08, 2018
          9.2
          Exceptional
          Leo from Singapore
          Couple
          Light
          Stayed 3 nights in November 2018
          Good as a base to visit central London”
          Good location at about 5 minutes walk from Hammersmith stations. Convenient to get to Heathrow airport via train. Well designed and functional rooms. Very good for business travelers. Friendly staff and good breakfast concept (just grab a bag and off to sightsee). Overall good concept to help keep you moving.
          Reviewed November 14, 2018
          9.6
          Exceptional
          Gavin from Singapore
          Couple
          Light
          Stayed 3 nights in October 2018
          Cosy boutique hotel in a nice neighbourhood”
          Great boutique hotel in the Hammersmith neighbourhood, very convenient location from the metro, with ample room amenities. Only thing that could be improved would be the breakfast, which was just one croissant, some fruit and a juice.
          Reviewed October 14, 2018
          Dear Gavin, Thank you very much for taking the time to write the review. We are happy to see that you have enjoyed your stay. Please reset assured as I have passed your comments to the department in charge for breakfast items. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          8.8
          Excellent
          LUO from Singapore
          Couple
          Superior Double Room
          Stayed 3 nights in September 2018
          Superb Location”
          The hotel is a walking distance from the tube/metro station but super convivent to travel around London with the so many lines available. Would totally recommend this hotel if you are visiting London. Just that we got the basement room with no view. A little disappointed but still happy with our stay.
          Reviewed October 01, 2018
          Dear Luo, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          10.0
          Exceptional
          Catherine from Singapore
          Solo traveler
          Light
          Stayed 4 nights in September 2018
          Exceptional”
          The staff kindly arranged a room for me as soon as they can as I arrived quite early. Got a upgrade of the room. No buffet breakfast tho, but they provided a take away bag with orange juice, an apple and a Danish/crossiant. Location of the hotel is great! Train stations and malls and restaurants are within a few mins away. No noise disturbance at all. Would love to stay there again!
          Reviewed September 25, 2018
          Dear Catherine, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          9.6
          Exceptional
          Arlene from Philippines
          Family with teens
          Deluxe Triple Room
          Stayed 3 nights in September 2018
          Exceptional”
          The hotel is conveniently located near the tube! It was easy to get around London but the hotel is in a quieter neighbourhood. The grab and go breakfast is good for travellers with a packed itinerary. The hotel is clean and modern looking. The size of the room was good enough for us.
          Reviewed September 25, 2018
          Dear Arlene, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          9.2
          Exceptional
          Rafidah from Singapore
          Business traveler
          Superior Double Room
          Stayed 2 nights in November 2018
          Excellent hotel close to London central ”
          The hotel is very clean, rooms are spacious and functional . It has all that you need for a business traveler: a proper working desk, a nice comfortable bed. The hotel staff is very friendly and helpful. I will stay here again the next time I am in London, as a business traveler or for leisure! Hotel is walking distance to the train stations , and 30mins away by train from Heathrow airport.
          Reviewed November 17, 2018
          9.6
          Exceptional
          William from Singapore
          Family with teens
          Triple Room
          Stayed 4 nights in September 2018
          A chic design hotel located in the quiet district of Hammersmith”
          At the west end of London lies the district of Hmmersmith. It is a small district but it has its own charm and tranquility afar from the bustling area of central London. The hotel is modern new and chic best suited for the family and if your on a budget. The staff are very friendly courteous and accomodating specially Victor who helped me with my questions and booking my tours around London. Free breakfast is plentiful and their packaged i cute paper bags. Only thing is the design of toilet and shower which were separate and a bit small. The hotel is 5 mins from Hammersmith station and many shops. All in all my experience is superb at this great hotel. I would recommend this and will definitely come back for more.
          Reviewed September 08, 2018
          Dear William, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          8.4
          Excellent
          Bon from Malaysia
          Couple
          Superior Twin Room
          Stayed 9 nights in February 2018
          Good”
          Pro : clean,near underground station,near M&S,H&M and others shop,free coffee everyday, Con : No toothbrush and comb, need to bring your own, toilet size is just fit normal size person, Big/tall size person better to research further before booking. Overall v.good stay
          Reviewed September 03, 2018
          Dear Bon, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay and sorry to hear that we could not meet your expectations. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          8.0
          Excellent
          Chit from Singapore
          Solo traveler
          Stayed 1 night in August 2018
          Very good”
          Location : 5 mins walk from the tubes, fantastic location, 3 tube lines, shopping in the neighbourhood. Hotel : friendly and helpful staffs, clean room. Rooms may be small but functional. Please keep the prices this way.
          Reviewed August 23, 2018
          9.6
          Exceptional
          Frankie from Brunei Darussalam
          Couple
          Light
          Stayed 4 nights in November 2018
          Great location, close to Underground stations and shops”
          It was my 2nd time staying here, and a great place to stay. Room could be small, but was comfortable. Good location to take underground trains, convenient from Heathrow, close to shops.
          Reviewed November 23, 2018
          8.0
          Excellent
          Marc from China
          Couple
          Light
          Stayed 3 nights in November 2018
          Good location for fixed trips”
          The Hotel is close to Hammersmith metro station and easy to find. It's a good starting point to explore London. Within 10 walking minutes there are plenty of restaurants and a Tesco. The rooms are pretty cozy, clean and the design is certainly unique. A small breakfast was provided but without choices or options. The room rate was varying quite a lot which made me choose a different place for an additional night(+200%). We could leave the luggage at the hotel after check out for a day trip. The staff was friendly and supportive. The free WiFi needed relogin every now and then.
          Reviewed November 13, 2018
          10.0
          Exceptional
          Denise from Ireland
          Couple
          Superior Twin Room
          Stayed 3 nights in October 2018
          Exceptional”
          I loved this hotel. It’s in a brilliant location. The room was great. I loved the grab bag breakfast it suited me perfectly. The staff were great. I’ll definitely be back and would highly recommend it to anyone.
          Reviewed November 03, 2018
          Dear Denise, Thank you very much for taking the time to write the review. We are pleased to see you found the breakfast and the staff meeting your needs. Looking forward to welcoming you back at Luma Concept Hotel. Best regards Victor
          Responded November 08, 2018
          Luma Concept Hotel Hammersmith
          6.8
          Good
          Tang from Hong Kong
          Couple
          Superior Double Room
          Stayed 3 nights in October 2018
          Good location”
          good choice for 2 to 3 nights accomodation. 5 minutes walk to Hammersmith station with good grab&go breakfast. facility is not up to expectation especially when ventilation is not working in both toilet and bathroom.
          Reviewed October 28, 2018
          Dear Tang, Thank you very much for taking the time to write a review. Sorry to see that we did not fully met your expectation, please rest assured as I have passed your comments to the Maintenance Department. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          8.4
          Excellent
          PAUL
          Couple
          Light
          Stayed 1 night in October 2018
          Excellent location if going to the Apollo”
          Smart, stylish hotel just a few minutes from Hammersmith Apollo. Perfect if going to a show/gig. Room had all mod cons, coffee machine, desk etc - breakfast was a carry out bag with crossiant, apple and orange juice plus a coffee machine in reception
          Reviewed October 15, 2018
          Dear Paul, Thank you very much for taking the time to write the review. We are happy to see that you have enjoyed your stay. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          2.0
          Myles from United States
          Couple
          Light
          Stayed 2 nights in September 2018
          Overbooked hotel, no room was transfer to another hotel”
          Checked into the hotel and was informed that it was overbooked through Agoda and we were shuttled to Hotel Ibis Styles London Kensington Hotel a hotel which they partnered with. The location was closer to the central of the city in the other hotel, but room was small and the shower drain was clogged which my girlfriend friend found out in the middle of her shower. We had complained a few times to the staff and it was still unresolved. After over 2 hours my girlfriend angrily went down to the hotel desk and demanded they resolve this. They let us use another room because the maintenance guy would not pick up his phone to fix this for us. Horrible stay Agoda and Luma Concept don't another situation like this happen again.
          Reviewed October 06, 2018
          7.6
          Very good
          Stephanie from United Kingdom
          Couple
          Superior Double Room
          Stayed 1 night in September 2018
          Very good”
          Booked a superior double room on the basement floor and when we entered the room looked presentable at first. I opened the bathroom door and was immediate faced with an intoxicating smell of musk and dampness. Went to reception to see if I could change rooms however there was only one staff member on overnight who was also dealing with other people’s check-in’s. She told me that there were no other rooms available that weren’t on the basement floor. She gave us a key for an alternative room (triple room) however that was even worse! Beautiful hotel with nice layout and feel but stay away from the rooms on the basement floor!
          Reviewed September 27, 2018
          Dear Stephanie, Thank you very much for taking the time to write a review. We are sorry to hear that we could not meet your expectations. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          8.0
          Excellent
          Kai from Singapore
          Couple
          Stayed 4 nights in September 2018
          Comfortable Stay ”
          Everything was great but we got the smaller room and we can only open one luggage at one time so imagine the nightmare when we have the pack on the last day. Otherwise a nice and quiet location with good accessibility.
          Reviewed September 26, 2018
          Dear Kai, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay and sorry to hear that we could not meet your expectations. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          7.2
          Very good
          Eva from Malaysia
          Family with young children
          Deluxe Triple Room
          Stayed 2 nights in September 2018
          Very good”
          Hotel staff is very friendly and helpful. We were arranged to stay in the basement, but the bathroom looks a bit dirty, we requested to change our room, and the staff on duty was very helpful and instantly offered us to stay on 1st floor. Hotel location is convenience, few minutes walk to Underground station, there are also plenty of shops and cafes line along King Street in this area.
          Reviewed September 23, 2018
          Dear Peter, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          6.0
          Cassandra from Singapore
          Couple
          Superior Double Room
          Stayed 4 nights in June 2018
          Above average”
          Walking distance from Hammersmith station. A bit on the pricey side. Provides a breakfast pack to go (a pastry, fruit and drink). No water is provided in the rooms. Rooms are on the small side. The toilet needs a ventilator and tends to fog up, leaving condensation at the closet area
          Reviewed September 22, 2018
          Dear Cassandra, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay and sorry to hear that we could not meet your expectations. Looking forward to welcoming you again in the near future. Best regards Victor
          Responded October 31, 2018
          Luma Concept Hotel Hammersmith
          12345
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          Luma Concept Hotel Hammersmith
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          • Excellent location
          • Buckingham Palace
          • Hammersmith (H&C) Tube Station is within 0.17 km