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Heeton Concept Hotel - Luma Hammersmith

"The location is good, just 5 minutes walk to the tube stations."

Narisara - January 3, 2020
Light - Bed Heeton Concept Hotel - Luma Hammersmith
Lobby Heeton Concept Hotel - Luma Hammersmith
Lobby Heeton Concept Hotel - Luma Hammersmith
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Heeton Concept Hotel - Luma Hammersmith

28 - 36 Glenthorne Road, Hammersmith, Hammersmith, London, United Kingdom, W6 0LS - See map
Free Wi-Fi
See map
Popular landmarks
Natural History Museum 3.5 km
V&A - Victoria and Albert Museum 3.8 km
Madame Tussauds London 5.9 km
Buckingham Palace 6.0 km
National Gallery 7.0 km
Big Ben 7.1 km
The British Museum 7.5 km
London Eye 7.5 km
Tower of London 10.6 km
Tower Bridge 10.6 km
Nearby landmarks
Lyric Hammersmith 160 m
Hammersmith (H&C) Tube Station 170 m
Surge 210 m
Smile for Life 230 m
Hammersmith (District & Piccadilly) Tube Station 360 m
Eventim Apollo 440 m
Hammersmith 440 m
Furnivall Gardens 570 m
Ravenscourt Park Tube Station 600 m
Riverside Studios 670 m

8.8

Excellent

Location rating score

1.58 kilometers from city center
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 180 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Ticket services

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.5
Location rating8.8

Rooms available at Heeton Concept Hotel - Luma Hammersmith

Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Family Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 double beds or 1 double b...
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Deluxe Triple Room
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 double bed and 1 sofa bed
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Superior Twin Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
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Light
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Quad Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
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Deluxe Family Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 2 double beds or 1 double b...
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Deluxe Room with Sofa bed
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Deluxe Plus Room with Sofabed
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
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Luma Twin room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Heeton Concept Hotel - Luma Hammersmith?

For those who wish to drive their own cars, Heeton Concept Hotel - Luma Hammersmith has a car park right on site for maximum convenience.

Is breakfast offered at Heeton Concept Hotel - Luma Hammersmith?

Wake up to a great buffet breakfast at Heeton Concept Hotel - Luma Hammersmith.

What is the smoking policy at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Heeton Concept Hotel - Luma Hammersmith

  • 9.2

    Exceptional

    "I recommend this hotel for an inexpensive stay."

    Selçuk

    |

    August 10, 2020

  • 9.6

    Exceptional

    "All was surprisingly good for the cheap price."

    Andy

    |

    November 4, 2019

  • 9.6

    Exceptional

    "Thank you Luma for the service & awesome stay."

    Lim

    |

    December 1, 2019

Property ranking|Compared to 13,490 London properties
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Value for money score
8.4/10
Service score
8.7/10
Location score
8.8/10
Cleanliness score
8.7/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
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Overall rating:

8.6

Excellent
2,870 reviews
Cleanliness
8.7
Facilities
7.8
Location
8.8
Read all reviews >
What travelers say they love:
Facilities in the room also feels new and well maintained.
Chuan from Singapore
Group
More about Heeton Concept Hotel - Luma Hammersmith

More about Heeton Concept Hotel - Luma Hammersmith

Located in the lovely area of Hammersmith, Heeton Concept Hotel - Luma Hammersmith enjoys a commanding position in the restaurants, shopping, sightseeing hub of London. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this London hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, ticket service, wheelchair accessible can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, in-room tablet, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Heeton Concept Hotel - Luma Hammersmith hits the spot in many ways.

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Most talked about facilities

Breakfast

55 mentions

Housekeeping

28 mentions

Internet

3 mentions

Food & Dining

1 mention

What they offer

9.6

Exceptional
Staff 

"The staff are awesome, they are friendly & helpful."

Lim

|

December 1, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Heeton Concept Hotel - Luma Hammersmith from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities7.8
Location8.8
Service8.7
Value for money8.5
High score for London
Rating
9+ Exceptional (169)
8-9 Excellent (80)
7-8 Very Good (99)
6-7 Good (22)
<6 Below Expectation (41)
Time of the year
Mar - May (102)
Jun - Aug (123)
Sep - Nov (99)
Dec - Feb (87)
Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
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Show reviews that mention 

Showing 411 verified guest comments
12345
8.8
Excellent
TURGUT from Turkey
Couple
Room Assigned on Arrival
Stayed 5 nights in December 2018

Excellent Location, Very Clean but Light room is so small.”

I booked this hotel for accommodation in advance, so I really got a good deal from it. The location is excellent, you are very close to the underground stations and there are 5 tube lines at Hammersmith, so you can go easily to wherever you want. Also, the rooms and hotel are very clean and neat. My room was one of the Light rooms and it was the smallest room I've ever had in my life. I and my wife couldn't be able to open our luggage at the same time. And there was no hanger for our coats. Aside from the small room, in general our feedback for Luma Concept Hotel is good. There is also a grab&go breakfast in the morning which we like most. In general, my opinion about this hotel is good, but keep in mind If there is not much difference between the Light room and the others in terms of money, choose the other one, you will thank me for that.

Reviewed January 11, 2019

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Dear TURGUT Thank you for your comment. We are very happy that you enjoyed your stay at Luma. We hope to see you again soon at Luma. Celine

Responded January 14, 2019
Heeton Concept Hotel - Luma Hammersmith
9.6
Exceptional
Wendy from United States
Couple
Superior Double Room
Stayed 3 nights in May 2018

Perfect out of city center location”

First time to London, so hesitated to book slightly out of mainstream, but Luma in Hammersmith was perfect! Very near the tube, so easy access to all of London and it's sights. The blue Piccadilly line takes you direct from Heathrow to Hammersmith, cheap and efficient. Hotel is new, modern, comfortable. Only suggestions would be lighting over the sink and shower floor is slick, very dangerous. Lots of good restaurants, pubs, access to drug stores, really anything you need. Taxi to Paddington for train was set up by front desk, nice staff. Highly recommend.

Reviewed May 25, 2018

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Dear Wendy, Thank you very much for taking the time to write a review. We are happy to see that you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards, Patrycja

Responded November 02, 2018
Heeton Concept Hotel - Luma Hammersmith
10.0
Exceptional
Tracy
Solo traveler
Superior Double Room
Stayed 4 nights in March 2019

All done with mirrors”

Luma Concept is a lovely fresh hotel conveniently located close to the high street and tube in Hammersmith. The room was actually quite average in size but the clever use of smoked glass mirrors on most of the walls made it seem huge. The bed was very comfortable and the surroundings were quiet. A nice touch is the mobile phone and i-pad on the large desk in my room (which also had a proper office chair). Good free wifi. Breakfast is in the form of a carry bag with croissant, fruit & juice and tea/coffee that you can take with you. Very friendly & helpful staff. Will definitely stay here again.

Reviewed March 06, 2019

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9.2
Exceptional
Lana from Philippines
Couple
Superior Double Room
Stayed 8 nights in March 2018

Modern and Practical”

We booked Luma hotel on our first trip to London due to its price point. The hotel is not in the city center, however, it is located 3 mins away from an Underground and only takes about 15-30mins to the city center depending on where you’re headed. The rooms were clean, spacious and comfortable with a refrigerator, tablet and handy phone which you can use for local calls (free or charge). The staff was friendly and accommodating, most specially Eloise who made it a point to check in on us and be of assistance if needed. We enjoyed our stay and would definitely book Luma again.

Reviewed April 05, 2018

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Dear Lana, Thank you very much for taking the time to write us a review. I am pleased to read that you have enjoyed your stay and found our hotel in a good location. We hope we can welcome you back at Luma Concept Hotel. Best regards Victor

Responded April 07, 2018
Heeton Concept Hotel - Luma Hammersmith
9.6
Exceptional
KONG from China
Couple
Superior Double Room
Stayed 5 nights in May 2019

You can’t find a better place with a same price ”

This hotel is the best choice I found during my 4 years experience travel to London. All staff are nice and professional. Room is quite big and full of every thing you need. Towel and washroom is clean enough. Grab and go breakfast was prepared in a decent bag so that you can enjoy it in rook or on the way to attractions. hammersmith station is just 5mins walk away which is a interchange station to 4 underground line, then you can easily access anywhere in London. Normally I would not type this long review until I met this far beyond expectation hotel made my London trip very convenient and comfortable.

Reviewed May 11, 2019

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9.6
Exceptional
Charmaine from Singapore
Solo traveler
Superior Double Room
Stayed 7 nights in April 2018

Highly recommended!”

A perfect experience! Stayed for 7 nights and it was great for the following reasons: - 3-4 mins walk away from Hammersmith Station (plus point!! which had elevators to street level), connected to many tube lines and direct line from Heathrow - Very safe neighbourhood, esp for solo travellers - Very clean, new, modern hotel (ie not creepy at all and i like that the furnishing is modern and not victorian style!) - They accomodated my early check in and late check out requests due to my flight times (very grateful for that really!) - Breakfast to go is a great idea as you can carry it along with you instead of having it in the morning - Multiple power sockets next to the bed and in the room👍🏻 - There were also switches and night lights next to the bed which is good! All in all, i LOVED the choice of this hotel. Thank you, Luma!

Reviewed April 10, 2018

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Dear Charmaine, All our beloved guest's feedback are extremely important to us. We thank you for sharing your wonderful review and a fantastic rate, it's highly appreciated by Luma. We are very delighted to know that you enjoyed not only your visit and the benefits of our superb location, but the hotel itself. Once again, thank you so much for staying with us and we hope to have a chance to welcome you back in the near future. Front Desk, Eloise

Responded April 15, 2018
Heeton Concept Hotel - Luma Hammersmith
9.6
Exceptional
Lum from Malaysia
Family with young children
Deluxe Family Suite
Stayed 6 nights in November 2019

Very good location”

The hotel is located just a few minutes walk from Hammersmith station. Very very convenient and easy to get to central London and Heathrow airport. Our family room is spacious enough for the 4 of us. Our only minor gripe is that the hotel does not provide laundry bag and slippers. All in all, we had a great 6 nights ar Luma

Reviewed November 30, 2019

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10.0
Exceptional
Kajal from Singapore
Family with teens
Light
Stayed 3 nights in June 2019

One of the best in London!”

Totally loved our stay at Luma! The staff were incredibly friendly and helpful. I loved the simple breakfast - good enough to get me started for the day! The rooms are cosy and clean, super modern looking as well. Hammersmith is a wonderful area to stay in. Food and shopping all around and a well connected tube station as well. Would definitely stay here again when I return to London!! P.S. the wifi was AMAZING

Reviewed July 12, 2019

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9.2
Exceptional
Bryant from Indonesia
Couple
Superior Double Room
Stayed 2 nights in November 2017

Quaint Hotel in Hammersmith Hub”

Location : - Perfect located in Hammersmith Area. You can easily 5mins walk from Hammersmith Tube St "Zone2" (Piccadily Line - 35mins to Heathrow / 25mins to Piccadily Circus, District, Circle and Hammersmith & City Line) and also Bus Station with step free access from train to hotel. - Walkable supermarket : Tesco Metro / Superstore, Sainsbury - Walkable favourite shops : Marks & Spencer, TKMaxx, Primark, Poundsland, Boots, H&M, Argos Room : - New, Clean & Sizable room with AC - Separate shower (with strong shower) and toilet - Nespresso Machine is an added point - Bright Room with nice decoration Negative - No refrigerator available. Others Positive - Free Breakfast for take away (1 bread, 1 juice, 1 fruit) + tea & nespresso coffee - Free WIFI available Negative - Breakfast time is limited especially during weekend so it will be not possible for early morning breakfast

Reviewed January 01, 2018

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Dear Bryant, Thank you for giving us a perfect rating. We are glad to see that you had a good stay and you enjoyed your visit at LUMA CONCEPT Hotel. It is always encouraging to notice that guests are satisfied with our service as it is what we strive for every day. If you are planning a next trip to London, please do not hesitate to contact us with any request. Best regards, Mariachiara Front Desk Supervisor

Responded March 09, 2018
Heeton Concept Hotel - Luma Hammersmith
9.6
Exceptional
William from Singapore
Family with teens
Triple Standard
Stayed 4 nights in September 2018

A chic design hotel located in the quiet district of Hammersmith”

At the west end of London lies the district of Hmmersmith. It is a small district but it has its own charm and tranquility afar from the bustling area of central London. The hotel is modern new and chic best suited for the family and if your on a budget. The staff are very friendly courteous and accomodating specially Victor who helped me with my questions and booking my tours around London. Free breakfast is plentiful and their packaged i cute paper bags. Only thing is the design of toilet and shower which were separate and a bit small. The hotel is 5 mins from Hammersmith station and many shops. All in all my experience is superb at this great hotel. I would recommend this and will definitely come back for more.

Reviewed September 08, 2018

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Dear William, Thank you very much for taking the time to write a review. We are happy to see you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards Victor

Responded October 31, 2018
Heeton Concept Hotel - Luma Hammersmith
10.0
Exceptional
Wei from Taiwan
Business traveler
Light
Stayed 2 nights in March 2018

This is the hotel you'd want to stay at while in London”

Nothing to be complained about for this hotel, it's a brand new hotel with a great concept of using "light" to their design. The room is absolutely fantastic, comfortable beds, attentive staff, and you can 'grab and go' you breakfast from ground floor and head straight out ( they are free of charge, and they even have Danone youghurt drinks, orange juice and apple juice). The only thing to be complained about is that it's quite noisy outside in the morning as heavy traffic sprinting through the front of the hotel. Otherwise it's being a pleasant stay at the Luma.

Reviewed March 16, 2018

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Dear Wei, Thank you for your kind words about our hotel and staff. The team here at LUMA CONCEPT Hotel is happy to hear such nice comments. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It has been an absolute honour to welcome you at our Hotel and we do really hope we will be your choice again for your next visit to London. Please do not hesitate to contact us if there is anything we can assist you with for your next trip. Warm regards, Mariachiara Front Desk Supervisor

Responded March 19, 2018
Heeton Concept Hotel - Luma Hammersmith
10.0
Exceptional
Glenn from United States
Family with teens
Deluxe Triple Room
Stayed 3 nights in July 2018

Luma at Hammersmith”

We enjoyed staying Luma for its staff, cleanliness, and proximity to the Underground. Our room was comfortable and we liked having the outside sitting area. We would have prefered a sit down breakfast and a softer mattress or pillow topper for the sofa bed. We felt safe an enjoyed the vivacious feel of Hammessmith and seeing people enjoy themselves watching football and practicing yoga in the square. Luma Hotel is not in the city center but the staff in the @londonunderground was most helpful and friendly and helped us have a great time in the UK! Thanks Luma for hosting us!

Reviewed July 17, 2018

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Dear Glenn, Thank you very much for taking the time to write a review and for excellent rating. We are happy to see that you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards, Patrycja

Responded November 02, 2018
Heeton Concept Hotel - Luma Hammersmith
10.0
Exceptional
HO from Hong Kong SAR, China
Couple
Superior Double Room
Stayed 3 nights in August 2017

Great stay!”

Highly recommended!! Located 3mins walk from Hammersmith station which is the mid point between Heathrow and the city. A lot of restaurants and shops around. The hotel itself is new and clean. The room shows that they really designed it with attention on details. We were impressed with the number of sockets in the room. There are more than enough sockets and USB sockets everywhere in the room. They also provided a smartphone with free data and free calls for us to hang around with. The shower is a bit small but my 6' tall partner found it enough space. They provided shampoo and shower gel and the most importantly hair conditioner!! Staff were friendly and efficient. We arrived early that morning and they gave us our room right away. Appreciate a lot the grab and go breakfast. Every morning there was fresh pastries, fruit and juice awaited us in the lobby. Coffee and tea as well. For coffee lovers, there was Nespresso machine in the room and the lobby. There is really nothing I could complain with this price and location and the quality this hotel provided! Had a great time here and I must recommend this to friends.

Reviewed September 21, 2017

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Dear Ho, Thanks for giving us a great review. We appreciate your wonderful comments, as we do hope you will consider staying at LUMA Concept Hotel again in the future. Please do not hesitate to contact us if there is anything we can assist you with for your next trip. We will make sure everything is going to be just unforgettable. Thanks again for staying at LUMA CONCEPT HOTEL. We wish you a good day, Mariachiara, Front Desk Supervisor

Responded March 12, 2018
Heeton Concept Hotel - Luma Hammersmith
10.0
Exceptional
Chee from Australia
Couple
Standard Double Room
Stayed 3 nights in January 2019

Great hotel with just what you want in a good location”

The hotel is just a short 5 minutes walk from the Hammersmith Underground. Victor was there to check us in and did an amazing job. He was genuinely helpful and seemed to be willing to go out of his way for us. I think I got a free upgrade (thank you! - maybe because it was my honeymoon and a significant birthday for my wife). Victor helped us ensure the minibar was colder, provided us with an iron and iron board with an extra cloth to ensure my clothes wouldn't be stained. There's no added facilities, but it was just what we wanted as a place to sleep. The only downside is that the toilet should have ventilation but it's a great place that even provides a free mobile phone with calls and data (not for hotspot) that you can you outside. Breakfast to go is a nice concept but it wasn't substantial enough for me.

Reviewed January 11, 2019

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Dear Chee, Thank you for your comment. We are very happy that you enjoyed your stay at Luma. We are proud to see that our staff, and especially Victor, satisfied you more than expected. We hope to see you again soon at Luma. Celine

Responded January 14, 2019
Heeton Concept Hotel - Luma Hammersmith
9.2
Exceptional
Mark from Malaysia
Couple
Superior Double Room
Stayed 9 nights in April 2018

Goos Stay”

Hotel is close to the Hammersmith Tube station and a lot of good restaurants nearby. Staffs are friendly and the breakfast concept is good. The only comment I have is the layout of the room whereby the shower and toilet is seperated which is impractical in my opinion. Overall, a fantastic hotel and would definitely return.

Reviewed April 27, 2018

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Dear Mark, Thank you very much for taking the time to write a review. We are happy to see that you have enjoyed your stay. Looking forward to welcoming you again in the near future. Best regards, Patrycja

Responded November 02, 2018
Heeton Concept Hotel - Luma Hammersmith
9.2
Exceptional
Renita from Singapore
Solo traveler
Superior Twin Room
Stayed 5 nights in August 2019

Loving the area and room”

This hotel is located at Hammersmith- great area to be in - 1st time here and it has wowed me. Do not have to go to town to do shopping and food options are good(the hotel has tie ups with nearby restuarants which means discounts for hotel guests). The simple, free breakfast also brightened up my london trip. Only quirk is the way the shower is built to share with the wardrobe which means the area has to be kept dry!! Will definitely come back to stay here again!

Reviewed December 08, 2019

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9.2
Exceptional
Leo from Singapore
Couple
Standard Double Room
Stayed 3 nights in November 2018

Good as a base to visit central London”

Good location at about 5 minutes walk from Hammersmith stations. Convenient to get to Heathrow airport via train. Well designed and functional rooms. Very good for business travelers. Friendly staff and good breakfast concept (just grab a bag and off to sightsee). Overall good concept to help keep you moving.

Reviewed November 14, 2018

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Dear Leo, Thank you for your comment. We are really happy that you enjoyed your stay at Luma and our concept. We cannot wait to welcome you again in our hotel. Celine

Responded January 04, 2019
Heeton Concept Hotel - Luma Hammersmith
9.6
Exceptional
Stella from United Kingdom
Family with teens
Superior Twin Room
Stayed 3 nights in July 2019

Perfect location, modern & comfortable ”

Really pleased to find this hotel for what has become our annual trip down to Wimbledon this year. Perfectly located just a short walk from the tube station, and shops, yet nice & quiet. Lovely welcoming facade to the building , with very cleverly designed modern rooms, making good use of space to provide everything you could need. The free breakfasts-to-go were an added bonus. My daughter & I stayed 3 nights - the twin room was obviously not huge, but because of its clever design, was more than big enough to be comfortable for 2 adults. We have stayed in other hotels in Hammersmith, but we’ll definitely come back to this one again in the future - handier, friendlier & better value for money.

Reviewed July 07, 2019

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10.0
Exceptional
TUAN from Taiwan
Family with teens
Family Room
Stayed 3 nights in February 2018

Exceptional hotel!”

Exceptional staff, everyone are very helpful and super nice. You are like to stay at your home, even better! Everyone is friendly, especially in UK, we couldn't believe. It turns out our wrong impression to British people ! The breakfast type is a super super concept and hospitality to the guests, enjoy and relax, coffee and tea you can drink at any time unlimited. Next time will come back to stay again for sure!! Room facilities are clean, new and modern, especially the house keeper will remind you that they need to clean everyday, in the room they also provide a handy phone for you, so you can enjoy the wifi when you travel in London......can't tell you how much we love this hotel.........

Reviewed February 26, 2018

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Dear Tuan, Thank you for spending time to review your recent stay at LUMA Concept Hotel. We do really appreciate your perfect rating. The team here at LUMA CONCEPT Hotel is happy to hear such nice comments. We look forward to welcoming you again at LUMA Concept Hotel when you next visit London. Warm regards, Mariachiara Front Desk Supervisor

Responded March 05, 2018
Heeton Concept Hotel - Luma Hammersmith
8.0
Excellent
JACQUELINE from Malaysia
Couple
Standard Double Room
Stayed 3 nights in October 2019

Modern, closed to station”

This hotel is 7 mins walk from hammersmith station. Many eatery and shopping place around the neighbourhood. 40 mins from heathrow, 20 mins to central. Rooms are in good size and clean. good sound proofing. Basic breakfast pack is provided (croissant, juice, fruits) every morning. I will stay again in Luma for future trip to London.

Reviewed November 20, 2019

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