9

Exceptional
/10
(88 reviews)See what guests said
Housekeeping10
Check in/Check Out2
Children's activities2
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
St. Anthony Church

40 m

Grocery Store

50 m

Jalan Sayur Food Street

200 m

Bus terminal supermarket

350 m

Puduraya Bus Station Left Luggage Office

410 m

Popular landmarks
Jalan Alor

680 m

Chinatown - Kuala Lumpur

820 m

Central Market

990 m

Menara Kuala Lumpur

1.0 km

Pavilion Kuala Lumpur

1.2 km

Closest landmarks
Klinik Dr. Gigi @ Pudu

190 m

Neuropsy Clinic

220 m

Tung Shin Hospital

220 m

Tung Shin Academy Of Nursing

240 m

STA Travel

250 m

Luma @ The Robertson Kuala Lumpur

"Nice bathroom and kitchen."

Jeremy - September 26, 2019
1 Bedroom Deluxe Suite - Room plan Luma @ The Robertson Kuala Lumpur
Lobby Luma @ The Robertson Kuala Lumpur
Exterior view Luma @ The Robertson Kuala Lumpur
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Entire apartment

Luma @ The Robertson Kuala Lumpur

Bukit Bintang, Kuala Lumpur, Malaysia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 190 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money9.2
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.9 km

Rooms available at Luma @ The Robertson Kuala Lumpur

1 Bedroom Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2 bedroom Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed & 1 single bed
Enter dates to see prices
King 1 Bedroom Premier Suite
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 king bed
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1 Bedroom Deluxe Suite
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Designer Suite
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 queen bed
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Two-Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • 2 bedrooms
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Deluxe Apartment
...
  • Room size: 49 m²/527 ft²
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One-Bedroom Apartment
...
  • Room size: 49 m²/527 ft²
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One-Bedroom Apartment
...
  • Room size: 58 m²/624 ft²
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Standard Apartment
...
  • Room size: 49 m²/527 ft²
Enter dates to see prices

Frequently asked questions

Does Luma @ The Robertson Kuala Lumpur have a hot tub?

A hot tub is one of the facilities available at Luma @ The Robertson Kuala Lumpur.

What time is check-in and check-out at Luma @ The Robertson Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Luma @ The Robertson Kuala Lumpur?

Luma @ The Robertson Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Luma @ The Robertson Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. For those who wish to drive their own cars, Luma @ The Robertson Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the apartment.

What are my dining options at Luma @ The Robertson Kuala Lumpur?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Luma @ The Robertson Kuala Lumpur?

Luma @ The Robertson Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Luma @ The Robertson Kuala Lumpur?

MR4 Hang Tuah is the closest train, metro, or bus station, about 390 m away from Luma @ The Robertson Kuala Lumpur.

What restaurants are nearby Luma @ The Robertson Kuala Lumpur?

Luma @ The Robertson Kuala Lumpur is located in Bukit Bintang, famous for good restaurants such as 8haus, Kedai Mamak Husin and Barlai.

What popular shopping places are close to Luma @ The Robertson Kuala Lumpur?

Located in the Bukit Bintang area, Luma @ The Robertson Kuala Lumpur is close to great shopping choices like Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Luma @ The Robertson Kuala Lumpur?

Guests at Luma @ The Robertson Kuala Lumpur can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

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Explore the neighborhood

What people love about Luma @ The Robertson Kuala Lumpur

  • 10

    Exceptional
    Bathroom

    "Nice bathroom and kitchen."

    Jeremy

    |

    September 26, 2019

  • 10

    Exceptional
    Location

    "Great location."

    Jeremy

    |

    September 26, 2019

  • 10

    Exceptional

    "Beautifully equipped and furnished."

    Jeremy

    |

    September 26, 2019

Property ranking|Compared to 6,238 Kuala Lumpur properties
See all rankings
Value for money score
9.2/10
Cleanliness score
9.1/10
Location score
9/10
Service score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

9

Exceptional
88 reviews
Cleanliness
9.1
Facilities
9.2
Location
9.0
Read all reviews >
What travelers say they love:
The apartment was modern and very clean.
Walter from Canada
Solo traveler
More about Luma @ The Robertson Kuala Lumpur

More about Luma @ The Robertson Kuala Lumpur

Luma @ The Robertson Kuala Lumpur

Luma @ The Robertson Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Luma @ The Robertson Kuala Lumpur, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.3 km away, giving guests convenient access to one of the city's urban transportation options.
Luma @ The Robertson Kuala Lumpur offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the apartment can arrange it before your check-in date. Shuttle services provided by the apartment make exploring Kuala Lumpur even more convenient.
If you plan to arrive by car, you'll appreciate the apartment's free parking, right on-site. The apartment provides front desk services such as concierge service and express check-in or check-out for guests' convenience. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Luma @ The Robertson Kuala Lumpur is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The apartment also offers a refrigerator in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the apartment provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the apartment. Luma @ The Robertson Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Luma @ The Robertson Kuala Lumpur offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the hot tub. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the apartment's fitness facility.
Have some easy fun without traveling far, while playing golf course on site at Luma @ The Robertson Kuala Lumpur. Have fun with your friends or family, or even meet new people at the games room.


Around the property

Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 990 m away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

This apartment beats 98% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 98% of other accommodations in the city.
This apartment scores higher than 98% of the city's accommodations for cleanliness.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Housekeeping

5 mentions

Swimming Pool

3 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Exterior corridor
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Kitchenette
  • Kitchenware
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Washing machine
Location
JALAN ROBERTSON, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.9 km
  • Kuala Lumpur International Airport (KUL)
    44.6 km

Public transportation

  • LRT Train Station - Plaza Rakyat
    210 m
  • SBK17 Merdeka
    270 m

Hospital or clinic

  • Klinik Dr. Gigi @ Pudu
    190 m

Shopping

  • Pavilion Kuala Lumpur
    1.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    140 m
What's nearby

Popular landmarks

  • Jalan Alor
    680 m
  • Chinatown - Kuala Lumpur
    820 m
  • Central Market
    990 m
  • Menara Kuala Lumpur
    1.0 km
  • Pavilion Kuala Lumpur
    1.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.4 km
  • Aquaria KLCC
    1.5 km
  • KLCC Park
    1.8 km
  • Petronas Twin Towers
    1.8 km
  • KL Bird Park
    1.8 km

Nearby landmarks

  • St. Anthony Church
    40 m
  • Grocery Store
    50 m
  • Klinik Dr. Gigi @ Pudu
    190 m
  • Jalan Sayur Food Street
    200 m
  • LRT Train Station - Plaza Rakyat
    210 m
  • Neuropsy Clinic
    220 m
  • Tung Shin Hospital
    220 m
  • Tung Shin Academy Of Nursing
    240 m
  • STA Travel
    250 m
  • SBK17 Merdeka
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of RM500.00 upon check-in.
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • The property does not have a reception. Guests are required to inform the property in advance of their estimated time of arrival.
  • Please contact the property directly prior to your arrival for key collection.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until22:00
  • Check-out from09:00
  • Check-out until12:00

Getting around

  • Airport transfer fee100 MYR
  • Travel time to airport (minutes)60

The property

  • Number of rooms 20

Reviews of Luma @ The Robertson Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.1
Facilities9.2
Location9.0
Service8.7
Value for money9.2
High score for Kuala Lumpur
Rating
9+ Exceptional (36)
8-9 Excellent (1)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (16)
Sep - Nov (18)
Dec - Feb (9)
All guests (88)
All room types
All languages

Show reviews that mention 

Showing 45 verified guest comments
123
10.0
Exceptional
Vanessa from Malaysia
Couple
1 Bedroom Executive Suite
Stayed 5 nights in December 2018

Good stay! ”

A very good stay at The Robertson Residences. Very clean room, very easy and smooth self check in. All the facilities are very good. Good locations as it is walking distance to Bukit Bintang. Will come and stay again!

Reviewed December 26, 2018

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10.0
Exceptional
Kienata from Singapore
Business traveler
2 bedroom Deluxe Suite
Stayed 1 night in July 2018

The host is very responsive and good”

New 2 bedrooms condotel, clean, 10 minutes walk to Jalan Alor/Bukit Bintang area and China Town. Free parking. Better to email/contact the host before come, because the security need to see the QR code. Good for family, however not suitable for 2 business travellers because only have 1 bathroom which is located inside the master room. Overall, good experience

Reviewed July 10, 2018

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9.2
Exceptional
Sachiko from Australia
Solo traveler
Deluxe Apartment
Stayed 2 nights in May 2019

Exceptional”

The property was clean, specious and good location ( walking distance to Night food market & shopping complex) + awesome view of Petronas tower and KL tower. Overall,I was very happy to stay there. However, the problem was that check in and check out system was unclear and confusing. The booking is not through The Robertson, you need to communicate with the property owner directly via email, sns or whatsApp. Which means, you need to get some local communication system such as get local mobile number or sim card to able to communicate with the owner. I only had a short stay in KL, so I didn't have the means to them. But in my case The Robertson's reception helped me a lot... The ways of check out that the owner asked me was also a bit confuse me too because I had to leave the property early morning and also, you will be asked MYR 200 for a deposit when you check in. If all these systems were clear at the time of booking, it would be a better stay.

Reviewed May 23, 2019

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10.0
Exceptional
Manuel from Switzerland
Group
2 bedroom Deluxe Suite
Stayed 4 nights in July 2018

Excellent stay”

We had a great stay at Robertson. Especially the pre check-in experience was really great. The manager was always reachable and offered help whenever needed. The appartment is perfectly located right in the city centre and close to all major attractions. Interior is super modern and you have everything you need, including small kitchen, washing machine, swimming pool, etc. We recommend staying here to everyone.

Reviewed July 20, 2018

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9.6
Exceptional
Vuochnoch from Cambodia
Family with young children
King 1 Bedroom Premier Suite
Stayed 3 nights in November 2018

Pleasant stay”

Recommeded. I stayed on the 35th floor. Room is clean, washing machine also available. Close to everywhere, only 5mins walk to Jalan Alor, Bukit Bintang, Pavillion. 7/11, food courts, are all next to the building.

Reviewed December 27, 2018

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9.6
Exceptional
Ardi from Indonesia
Couple
1 Bedroom Deluxe Suite
Stayed 2 nights in July 2018

Perfect place to stay”

for this time vacation i booked this Robertson room. Really convinient for me. we can stay, cook and enjoy like our own place. You no need to worry about what you eat. Just find something that you like at jalan alor, and if you can't finish it you can make it warn back use a microwave. A tidy room and nice decoration.

Reviewed July 31, 2018

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9.6
Exceptional
Walter from Canada
Solo traveler
1 Bedroom Deluxe Suite
Stayed 2 nights in August 2018

Exceptional”

The apartment was modern and very clean. Minimal gym but the pool is awesome. A short walk to the hustle and bustle of bukit Bintang.

Reviewed September 30, 2018

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10.0
Exceptional
Young from Malaysia
Couple
1 Bedroom Executive Suite
Stayed 1 night in September 2018

Value for money”

Strategic location to Bukit Bintang, Pavillion & KLCC. Very clean & new with high security. Friendly host and easy check in. Will definitely return for stay. :)

Reviewed September 11, 2018

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10.0
Exceptional
Djily from Malaysia
Business traveler
1 Bedroom Executive Suite
Stayed 1 night in August 2018

tourist”

luma apartmet is amazing is very clean also they have good service

Reviewed August 28, 2018

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10.0
Exceptional
MOHD from Malaysia
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in June 2018

Hotel Terbaik!”

Saya sampai hotel jam 2:00ptg. Terus wasap owner maklumkan sdh sampai lobby. Tak reply dan sy terus call. Diminta utk beri nama, i.c dan no plat kereta. Saya terus wasap. Owner terus beri QR utk scan kt security. Terus ke security, scan QR dan diambil gambar saya. Terus berjumpa dgn Caris utk dapatkan kunci. Sgt baik orangnya. Diberi sedikit penerangan oleh Caris, tinggalkan baggage kat lobi dan terus cari parking. Kawalan keselamatan terbaik. Saya rasa sgt selamat di sini. Semua pintu memerlukan scan security card. swimming pool, indoor gym, outdoot gym. Semuanya terbaik. Akan datang lagi ke sini. Harga sgt berpatutan. Kedai minum, 7Eleven ada di bawah. Highly recommended!!!

Reviewed June 23, 2018

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10.0
Exceptional
Jane from Malaysia
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in September 2018

awesome”

overall verry happy to stay here. room was v. clean and tidy. the price very affordable. very recommended.

Reviewed September 19, 2018

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8.0
Excellent
Raja from Malaysia
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in September 2018

It was a pleasure stay”

Self check in but instructions were clear and easy. There are 7E, mamak and few restaurants on the ground floor near the guardhouse which is very convenience. The room was great, clean and everything functioning well, i.e; air conditioner, water heater, microwave, washing machine. Good tv channels. Pool was awesome, my kids enjoyed it and yes you MUST WEAR PROPER ATTIRE and its not questionable or for anyone to complain abt. It is a luxury place with luxury facilities. What do you expect? I highly recommend this host and hospitality. Definitely coming back soon.

Reviewed September 13, 2018

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10.0
Exceptional
Titi from Indonesia
Family with young children
1 Bedroom Executive Suite
Stayed 2 nights in September 2018

The owner name caris very friendly and polite. And the apartment it’s new and clean. ”

Our little fam really enjoyed stay here. Nice pools good facilities and they have washing machine in the apartment. The wifi very strong. With the tissue and soap toothbrush. It’s so complete. Two thumbs up 👍👍

Reviewed September 19, 2018

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10.0
Exceptional
dongmin from China
Couple
1 Bedroom Executive Suite
Stayed 2 nights in October 2018

Nice spot, good view, good service”

It is 1 hour from the airport, close to all sight seeing view, walk 10mins to Alor street, will stay again. 7/11 is neighborhood, and few restaurants, also a good food market . Very convenient to live for few days.

Reviewed October 08, 2018

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9.2
Exceptional
Huey from Malaysia
Family with young children
2 bedroom Deluxe Suite
Stayed 1 night in August 2018

Clean and nice ”

Good place for staycation! Kids like the swimming pool Washing machine + dryer is a plus point for family

Reviewed August 24, 2018

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10.0
Exceptional
Jeremy from United Kingdom
Business traveler
One-Bedroom Apartment
Stayed 2 nights in September 2019

Immaculate property.”

Beautifully equipped and furnished. Great location. Nice bathroom and kitchen. Several onsite stores including an organic store and a 7-11, ands couple of restaurants.

Reviewed September 26, 2019

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8.0
Excellent
Shereen from Malaysia
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in August 2018

Good value for money ”

The place was clean and comfort.. have a little kitchen so that I can cook porridge for my baby.. location are in centre and it’s convenient.

Reviewed August 06, 2018

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6.8
Good
Pierre from Australia
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in November 2018

Terrible experience”

There is no check in point so you can not retrieve your keys. 200RMP deposit in cash are required and it is not mentioned any where Fake adverisement. There is no complementary infant cot. Our 10 months son was not able to sleep safely in the Appartment. We waited for 3 hrs that someone from a competitive agency helps us to reach someone to give us the keys. It was very stressful and frustrating

Reviewed November 19, 2018

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Dear Pierre, Thanks for spending your time to write us a review. I would like to apologize for the unpleasant experience during your one night stay with us. Firstly, would like to clarify, we are independently operated by an individual owner and do not have a proper reception/concierge area as stated in Agoda. Guests must attend an organized meet-and-greet session to receive keys. Customer service also contacted you via whatsapp a week ago but did not receive any reply from you. Secondly, in our policy, we require refundable security deposit and will be refund back to you upon check out. However, at last you did not want to make it and we did not collect any deposit from you. Thirdly, we did not receive any special request that you would like to have a baby cot from your Agoda booking. You requested for baby cot at 0000 that it is too last minute for us to prepare. Lastly, we will try our best to improve ourselves and looking forward for your next visit. Thank you very much.

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Luma @ The Robertson Kuala Lumpur
10.0
Exceptional
Zhengfei from China
Couple
King 1 Bedroom Premier Suite
Stayed 1 night in August 2018

Exceptional”

Modern, clean and very good location. Everything is perfect. I will stay there again if there is another trip to KL

Reviewed March 06, 2019

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10.0
Exceptional
Rosa from Malaysia
Couple
1 Bedroom Deluxe Suite
Stayed 2 nights in September 2018

Weekend gateway ”

Nice apartment & clean and superb short weekend stay, will be back again Highly recommended!

Reviewed September 18, 2018

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123
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