Lumiere Hotel
Lumiere Hotel
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"It was great friendly staff good location and clean room"

paul

|

April 29, 2018

Superior King - View Lumiere Hotel
Superior King - View
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Lobby Lumiere Hotel
Lobby
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Fitness center Lumiere Hotel
Fitness center
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Fitness center Lumiere Hotel
Fitness center
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Excellent
Location
8.8
See all 31 photos Lumiere Hotel
See all 31 photos
Removed from saved list
Newly built

Lumiere Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 507 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.3
Recommended by 96% of guests
Value for money8.9
Location rating8.8
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.1 km
  • 680 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
This property is in high demand!Last booked 6 hours ago
Deluxe Twin
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Executive
Executive
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Have a question for Lumiere Hotel?

What people love about the property

  • "Hotel was very clean and modern."

    CHANG P.

    |

    April 6, 2018

  • "Excellent hotel, great staff, good central location."

    Paul

    |

    March 20, 2018

  • "Staff all very attentive and friendly."

    Jake

    |

    March 6, 2018

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More about Lumiere Hotel

More about Lumiere Hotel

"A new building located near downtown, nice view in the room."

LIN

|

April 15, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Location is good, a new hotel, excellent service"

Wei X.

|

April 16, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (507)Booking.com Reviews (444)
8.9
/
10
Cleanliness9.3
Facilities8.6
Location8.8
Service9.0
Value for money8.9
Provided by verified guests of Agoda
All languages
All guests (507)
All room types
Showing 156 verified guest comments
12345
10.0
Exceptional
supinyar from Thailand
Business traveler
Superior King
Stayed 1 night in December 2017
good ”
good
Reviewed November 12, 2018
Dear supinyar. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded November 12, 2018
Lumiere Hotel
9.6
Exceptional
Quang from Hong Kong
Business traveler
Executive
Stayed 2 nights in November 2018
Tasteful designed hotel”
Great staff, interieur design simple and clean. Khema restaurant 5 minutes walking distance from Hotel
Reviewed November 08, 2018
Dear Quang. Thank you for your kind comments. I will make sure to let our staff know how much of an impact they had on your experience. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded November 12, 2018
Lumiere Hotel
9.2
Exceptional
WailLon from Malaysia
Couple
Superior King
Stayed 1 night in November 2018
Exceptional”
Very ideal place to stay!! Beautiful skybar for sunset and hangout!!
Reviewed November 05, 2018
Dear WaiLon. I appreciate your positive feedback about our hotel. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded November 05, 2018
Lumiere Hotel
6.0
Tan from Malaysia
Business traveler
Deluxe Twin
Stayed 2 nights in September 2018
not bad”
not bad
Reviewed November 03, 2018
Dear Tan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded November 05, 2018
Lumiere Hotel
6.0
Tan from Malaysia
Business traveler
Superior King
Stayed 2 nights in September 2018
not bad”
not bad
Reviewed November 03, 2018
Dear Tan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded November 05, 2018
Lumiere Hotel
6.8
Good
Jimmy from Singapore
Solo traveler
Deluxe King
Stayed 5 nights in March 2018
great ”
great =)
Reviewed October 30, 2018
Dear Jimmy. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 30, 2018
Lumiere Hotel
10.0
Exceptional
Jiali from Singapore
Couple
Deluxe Twin
Stayed 2 nights in September 2018
Wonder Location and Very Clean and New. Highly Recommend!!”
As per title , breafast is good. the room is so spacious. Great great view at the roof top. just a little pricy
Reviewed October 28, 2018
Dear Jiali. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 29, 2018
Lumiere Hotel
9.6
Exceptional
CHUN from Malaysia
Couple
Superior King
Stayed 2 nights in May 2018
value for money”
staff were kind and helpful
Reviewed October 24, 2018
5.6
Shanaz from Sri Lanka
Business traveler
Superior King
Stayed 3 nights in October 2018
Modern hotel in an isolated place + rude Front Office Manager, a lady........”
Positives - Nice modern hotel, beautiful roof top bar and restaurant, passionately hospitable staff....... Negatives - The hotel at large lacks the basics....no room service menu, breakfast is very ordinary, bathroom is very dark,not worth having your breakfast no any meal ........ No swimming pool either...................... Front office manageress was absolutely rude when checking out......... not a pleasant experience when checking out........... Very bad menu, so please plan to have your meals out..............
Reviewed October 23, 2018
Dear Shanaz. Thank you for taking the time to write such a detailed review. I'm very surprised to hear that our Front Office Manager's performance was below standards during your check-out: she is one of our most praised staff and has many years of experience at the front desk. Nevertheless, we will definitely review her performance following your comments and will take any corrective measures to prevent such a situation to happen again. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 24, 2018
Lumiere Hotel
9.2
Exceptional
Wai from Hong Kong
Couple
Superior King
Stayed 2 nights in December 2017
Nice newish hotel - Skybar ”
A decent walk away from the River and FCC. Nice newish hotel. Big rooms - nice clean showers/bathroom. Small gym and jacuzzi(s) on the rooftop (no pool). A decent enough buffet breakfast available. The distance wasn't a problem as Ubers were very inexpensive whilst we were there. Getting an Uber also meant we didn't have to haggle with the tuk tuk drivers.
Reviewed October 15, 2018
Dear Wai. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 16, 2018
Lumiere Hotel
10.0
Exceptional
Clarence from Singapore
Solo traveler
Deluxe Twin
Stayed 1 night in July 2018
Excellent Hotel”
Worth every cent of the money paid for this hotel. Excellent service and rooms are exceptional. I lost my wallet in the hotel, the staff were very kind to call me back and found it for me! Very nice breakfast and it comes with a view!
Reviewed October 15, 2018
Dear Clarence. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as yours. We will make sure to let them know how much of an impact they made on your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 16, 2018
Lumiere Hotel
6.8
Good
PANG from Malaysia
Business traveler
Superior King
Stayed 3 nights in September 2018
Spacious and modern room”
Nice breakfast with city view. Big room and nice mattress
Reviewed September 29, 2018
Dear Pang. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded October 01, 2018
Lumiere Hotel
10.0
Exceptional
SUTIN from Indonesia
Group
Superior King
Stayed 1 night in June 2018
GOOD”
awesome..
Reviewed September 26, 2018
Dear Sutin. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 27, 2018
Lumiere Hotel
9.2
Exceptional
Darryl from Singapore
Business traveler
Deluxe King
Stayed 4 nights in May 2018
Good business hotel”
Gym equipment needs some attention. Cardio machines are not ideal.
Reviewed September 19, 2018
Dear Darryl. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Be sure that your remarks regarding our gym equipment have been well noted. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 20, 2018
Lumiere Hotel
10.0
Exceptional
Lim from Singapore
Business traveler
Superior King
Stayed 3 nights in September 2018
Given 5 * because the I feel very comfortable during my stay, breakfast is good, Staff is polite and helpful (almost all of them), BBQ road side stall just outside our hotel are delicious and cheap, room is clean and nice, as a 4* hotel with a 5* service.. Well done and I be back!
Reviewed September 19, 2018
Dear Lim. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It's definitely a boost for us every time we hear positive reviews such as yours. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 19, 2018
Lumiere Hotel
8.8
Excellent
Amber from China
Solo traveler
Deluxe Twin
Stayed 2 nights in August 2018
Nice room with nice view”
i been reviewing hotels for my phnom penh trip for long and finally decide to stay at Lumiere.There are not many high floors hotel in phnom penh.the location is not perfect but ok.breakfast is great.anyway i did enjoy when i was staying in Lumiere.
Reviewed September 17, 2018
Dear Amber. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 17, 2018
Lumiere Hotel
9.2
Exceptional
Kristin from Malaysia
Group
Deluxe Twin
Stayed 2 nights in September 2018
Exceptional”
Similar breakfast selection over our 2-night stay. Clean and modern room, with BOSE speaker. Came with buy 1 free 1 drink vouchers for the cafe at the lobby. There were security guards outside the hotel, warning us to keep our mobile phones in the bag to prevent snatch thieves. Good customer service, cleaners included. Breakfast is at the sky bar with nice city view. Does not offer any tour packages.
Reviewed September 13, 2018
Dear Kristin. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. your remark on the variety of our breakfast has been well noted and we will work on improving our selection. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 14, 2018
Lumiere Hotel
8.0
Excellent
Jie from Singapore
Solo traveler
Superior King
Stayed 3 nights in September 2018
great location, gym so-so. great breakfast/drinks views”
The hotel was great. the only thing i thought lacking was more gym equipment. for the price point, all the rooms were new and clean. definitely value for money.
Reviewed September 13, 2018
Dear Jie. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Your remark regarding our gym equipment has been well noted and we surely will look into that issue. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 13, 2018
Lumiere Hotel
10.0
Exceptional
Eldon from Malaysia
Group
Deluxe King
Stayed 1 night in September 2018
Perfect arrangement with birthday surprise ”
Proper setup as per request for friend’s birthday. Awesome experience in Cambodia. The hotel is clean especially the interior design of toilet make yourself feel like a home. Thanks for everything and hope to visit Cambodia and your hotel in coming days.
Reviewed September 12, 2018
Daer Eldon, It was a pleasure for all our involved staff to organize that birthday arrangement for your friend. I'm glad that their hard work had such a pleasant impact on your experience. We hope to welcome you again very soon. Regards, Julien Mousnier Head of Rooms Division
Responded September 13, 2018
Lumiere Hotel
9.6
Exceptional
Masataka from Thailand
Business traveler
Deluxe King
Stayed 2 nights in August 2018
very good!”
great staff. very clean room.
Reviewed September 06, 2018
Dear Masataka, Thank you for your kind comments. I will make sure to let our staff know how much of an impact they made on your experience. It's definitely a boost for us every time we hear positive reviews such as yours. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division
Responded September 06, 2018
Lumiere Hotel
12345
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