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8.8
Excellent
1,555 reviews
1,555 reviews
"Cleanliness, facilities, room comfort."
"Cleanliness, facilities, room comfort."
"Very good location to any places."
"Our suite was spacious, clean and well equipped."
"Room is clean and spacious."
8.4
Excellent
Location rating score
Luxcity Hotel & Apartment
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Doun Penh part of Phnom Penh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Airport transfer
Valet parking
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
6 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 2 km |
Location rating | 8.4 |
Nearest airport | Phnom Penh International Airport (PNH) |
Distance to airport | 7.1 km |
What time is check-in and check-out at Luxcity Hotel & Apartment?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Luxcity Hotel & Apartment?
Luxcity Hotel & Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 17 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Luxcity Hotel & Apartment has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Luxcity Hotel & Apartment?
Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Luxcity Hotel & Apartment. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Luxcity Hotel & Apartment?
Luxcity Hotel & Apartment features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Luxcity Hotel & Apartment?
Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Luxcity Hotel & Apartment. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Luxcity Hotel & Apartment?
On-site venues and convenient event services make Luxcity Hotel & Apartment an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Luxcity Hotel & Apartment?
Luxcity Hotel & Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Luxcity Hotel & Apartment?
Phnom Penh Railway Station is the closest train, metro, or bus station, about 960 m away from Luxcity Hotel & Apartment.
What restaurants are nearby Luxcity Hotel & Apartment?
Luxcity Hotel & Apartment is located in Doun Penh, famous for good restaurants such as Eclipse Sky Bar, Magnolia Vietnamese Restaurant and Hummus House.
What popular shopping places are close to Luxcity Hotel & Apartment?
Located in the Doun Penh area, Luxcity Hotel & Apartment is close to great shopping choices like Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.
What are popular attractions near Luxcity Hotel & Apartment?
Guests at Luxcity Hotel & Apartment can easily visit Royal Palace, National Museum and Wat Phnom located in the Doun Penh area.
8
"Cleanliness, facilities, room comfort."
Sothea
|
March 21, 2023
8
"Cleanliness, facilities, room comfort."
Sothea
|
March 21, 2023
10
"Very good location to any places."
Seungwan
|
March 26, 2023
Luxcity Hotel & Apartment
Take advantage of the many attractions Phnom Penh has to offer with a stay at Luxcity Hotel & Apartment. Go beyond the touristy and get deeper into the offerings of Phnom Penh with a stay at Luxcity Hotel & Apartment, located merely 2.4 km from Tuol Sleng Genocide Museum.
Luxcity Hotel & Apartment offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Phnom Penh even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Luxcity Hotel & Apartment is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Luxcity Hotel & Apartment include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Luxcity Hotel & Apartment. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Luxcity Hotel & Apartment, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Luxcity Hotel & Apartment offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Luxcity Hotel & Apartment.
Around the property
Luxcity Hotel & Apartment provides an excellent base for exploring the sights of Phnom Penh in-depth. Get a photograph of yourself in front of Royal Palace located 2.6 km away, a must-see for anyone visiting Phnom Penh. The best way to remember your time in Phnom Penh is with a nice gift at Central Market located about 2.5 km away.
Reasons to stay here
This hotel beats 97% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This hotel scores higher than 96% of the city's accommodations for cleanliness.
8.9
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Exceptional stay with good food! ”
New hotel with clean room and relaxing. We were served with welcome drink upon arrival and required $50 deposit to cover incidental charge. The room was spacious and the bed was comfy, but the size is not as large as King bed. There was balcony in our room but no chair or bench to enjoy beautiful city view at night. There is coffee/tea station with electric kettle, mini bar and large wardrobes with safety box. Large bathroom with full amenity set up, big shower room with hot/cold water. Beautiful swimming pool on rooftop and gym. Breakfast was served in a beautiful presentation and delicious except noodle soup was too plain and limited choice for us with 6nights stay. Staffs were friendly and helpful. The location is right behind the Ministry of Defense where there are military guards stand by to open the barrier in and out which feel a bit wired and not convenience. In overall we had a pleasant stay and highly recommended.
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Dear Bong Soklyda, We're so happy to hear you had a great experience at Luxcity Hotel & Apartment, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Luxcity Hotel & Apartment.
Great place with an amazing view”
Great hotel! Very clean! The view is amazing. Staff very professional. Excellent breakfast. Pool very nice. Best hotel I’ve stayed in Phnom Penh by far. There is a 50$ cash deposit which is not indicated in the booking - should be part of the description. I have no problem paying it but they requested the money without explanation. Had to ask a few questions before understanding what it was for - they do give you a receipt. I would highly recommend this place.
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Dear Melanie. Thank you for taking the time to review your stay with us. I am very pleased to hear that the cleanliness of our property and the professionalism of our staff made your stay pleasant. Looking forward to welcoming you again soon at Lyve Inc Hotel & Residence, Regards, Lyve Inc Management
Good”
Very safe location near some government authorities with soldiers guarding the entrance and exit. Some tuktuk driver got scared of them so they couldnt enter into the road... Parking lot staffs and security guards were taking great care of their residents. Checking tuktuk's plate number and telling the driver to take me safely to the right location. Also he kindly advised to me to keep my phone and purse inside not close to outside. Parking lot staffs and cleaning staffs are always willing to attend their customers, helping them with opening doors and carrying luggages. The room is equipped with the finest electronic appliances and furniture. AC control was available to the detailed extent and almost no sound from the machine. Good lighting fixtures and the huge veranda for a hotel room in a city is just perfect for enjoying night city view. Meals from the restaurant down there are all delicious. Bai ssac jzruk, rice with chicken bbq, vietnamese spring roll, and fresh coconut juice. But the price for their menu is bit overly priced. One huge fresh cold coconut juicr i had at a restaurant in Siem Reap was only $1 but Luxcity's coconut juice is $3.5 🤷♀️. Bai ssac jzruk (marinated pork meats with rice and fried egg) was $6 or $7. Except for the great hospitality from awesome people and delicious quality meals, I was unhappy with their policy taking $100 as a deposit. They will return it back to you when u leave the hotel. It was a big deal for me as I'm a student with limited budget. But for business travelers, it won't be a big deal.
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Dear Sung. We appreciate you taking the time to provide us with such a detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please,be sure that your concerns have been passed on to all the related departments and that actions will be taken to prevent such disagreements to happen in the future. We do hope you'll give us another chance as we will definitely improve our services. Looking forward to welcoming you again soon at Luxcity Hotel & Apartment , Regards,
Very nice staff ”
Staff are awesome, room was nice and spacious. Very clean and bed very comfortable. Only thing is that the hot water does run out near the end of the shower so shower quickly! Or give it some time for it to regenerate again for the next shower. Will come again!
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Dear Winnie. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. I'm glad that the high quality service provided by our staff made your experience memorable. I will make sure to feedback your appreciation to our team. Your remark regarding the hot water in your room has been well noted and action will be taken to solve that issue. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
Best place to stay in Phnom Penh”
I would strongly recommend this property for business travellers as well as tourists. I have been traveling to CAMBODIA for last 7-8 years and have stayed in many hotels however this was my first time in Luxcity( Lyve inc) abd was pleasantly amazed with the rooms ambience and hospitality. Its value for money location is great too . Only flip side is set break fast menu if they change to buffet breakfast it will be great
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Dear Mayur, We're so happy to hear you had a great experience at Luxcity Hotel & Apartment, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Luxcity Hotel & Apartment.
Great stay”
100% I recommend this hotel to everyone. Staffs are so nice and helpful. Food is great. I am eating every day there. Rooms are clean and lovely.
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Dear Mr Kaung , we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Team
By far the better hotel in Phnom Penh ”
3 years travelling frequently to Phnom Penh. Lumiere Residence cleanliness is top notch and the bed is also the most comfortable. Internet is excellent. Highly recommended.
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Dear Zhi. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
Very Nice Stay”
Staffs are super nice and helpful. Rooms are huge and clean. View is also amazing and the balcony is a plus. I highly recommend this hotel to everyone.
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Dear Kaung. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you again soon at Luxcity Hotel & Apartment , Regards
Very good”
I always stay at the Lumiere because its a good hotel residence. The staff is very friendly and the management is pretty good. The Residence is still fairly new so all the facilities such as the gym etc is still in good condition. Keep up the good work!
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Dear Robert. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
OS”
We liked: good room, location of the hotel, cleanliness, good food, professional polite staff. Would love to come back again
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Dear Mr Matthew , we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Team
New, Spacious Room, Clean and Location ”
This is another new property owned by a local in a highly secured military compound. Strategically located at the government ministry zone for those coming for official meetings. New Phnom Phnom Megamall opening opposite soon. The famous Mike's Burger located around the corner. In house meals are reasonably priced. Friendly staff that are willing to help at all times. Only complaint is the air-condition at the lobby is not strong enough, and corridors leading to rooms are without aircondition. This problem could be easily solved with green building features. Price is good if bookings done through agoda. Will likely to be my featured hotel in coming trips.
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Dear Mr Paul, we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Team
Best view hotel & residence ”
Good service , friendly staff and nice tall building with view, i love it and the the hotel design / room design is really attractive.
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Dear Mr. Seng, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lyve Inc Hotel & Residence, Regards, Lyve Inc Management
Great breakfast, friendly staff...”
Great view, friendly staff and breakfast many choices to choose. Quiet place to sleep.. will back again...
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Dear thirith. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
Richard”
Beautiful, clean, serviced apartment. Just excellent. Adequate breakfast. Superb staff. Lovely place and just 7-8 minutes by Tuk tuk to Riverfront (tourist bars/ cafes / markets). I will definitely stay here again
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Dear Mr Richard , we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Team
Everything was ok”
The restaurant where also provide the breakfast look to be very small and when is full of guests there is no space , so I suggest to increase or change to other floor .
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Dear Ivano. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Be sure that your remark regarding our breakfast area has been well noted and that we are looking into some solutions to avoid that unpleasant situation. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
A nice experience”
the room is not big but the atomesphere is good . All stuff are friendly we really enjoy the stay at this hotel.
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Dear Ms. Zeng, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Regards, Lyve Inc Management
good stay”
value for money with very helpful and nice staffs, very big room and clean, delicious breakfast and good view from rooftop. I had very nice stay and good sleep here.
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Dear Mr Suweera . Thank you so much for taking time to review and giving us a perfect rating. We appreciate your feedback. We are really happy and excited to hear about it. We are going to share it to our team who did a good job during your stay at Luxcity Hotel & Apartment. For sure, the property is quiet, safe and have many facilities. Furthermore, our rooms have large specious. We always keep it clean and we care about cleanliness, and hygiene. Again, we thanks for your kind commend and sharing your opinion on Luxcity Hotel & Apartment. We are looking to see and serve you at Luxcity Hotel & Apartment! Sincerely, Luxcity Hotel & Apartment Management .
Good Business Hotel”
It is a good hotel for business travel. The laundromat is free but you need to have your own detergent. The breakfast is great with a good selection of various western style and also local and Asian selections. It is quite near to airport. But the hotel is not near to any convenience shops shopping malls and eateries.
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Dear Wee, we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Managment Team
Nice Hotel and Excellent Services”
I was very satisfied and happy to stay in this hotel. The room is clean and new especially at the room’s balcony could see the nice night view. The hotel staff from bell boy, front desk and restaurant, they were friendly and very responsive to my enquires. Although the food was not much choices but taste so good. I would come back to stay in this hotel if I travel to Phnom Penh again!
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Daer Hai, Thank you for your nice review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as yours. We will make sure to let all our teams know how much of a positive impact they had on your stay. Looking forward to welcoming you again soon at Lumiere Residence, Regards, Julien Mousnier Operations Director
Wonderful stay, comfortable bed”
This is one of the hotels I would remember and will return, it suits me well as my priority in choosing a hotel are just a very comfortable bed, good TV channels, powerful rain shower with good drainage, well positoned air con system, balcony with good view and a totally dark room when I sleep, and have to mention about their staffs professionalism, I was served most of the time by Ms Chenda, she was so professional and caring, I left my passport at the counter and she personally called me and say that I don't need to go down as I might be tired of my trip she will bring it up to me, 5 star, and also their manager(good manager, good staff -))) I think his name was Saravut, and they don't have a tip box at their reception counter-)))
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Dear Mr. Chee, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It is so lovely to hear you love the facility as well as your kind words about our staff. Hopefully, we would have another opportunity to welcome you again soon at Lyve Inc Hotel & Residence. Regards, Lyve Inc Management