Apartment/Flat

Luxfort 118 Service Suites

5 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

118, Island Plaza, Jalan Tanjong Tokong, Tanjung Tokong, Penang, Malaysia, 10470

Highlights

Great food & dining

Super convenient for dining and shopping.
Room amenities

Washer and dryer was a bonus point to this lovely apartment.
Excellent room comfort & quality

From the staff to the room very recommended.
Location

This cond is best location in tanjongtokong.

Super convenient for dining and shopping.
Space & Rooms
Apartment/Flat
(Room size: 75 m²/807 ft²)
2 bedrooms
Kitchen
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bathroom and toiletries
Cleaning products, Hair dryer, Mirror, Private bathroom, Separate shower/bathtub, Shower, Toiletries
+2
Kitchen
Cook for yourself
Coffee/tea maker, Complimentary tea, Dining table, Free bottled water, Free instant coffee, Full kitchen, Kitchenette
+3

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Spa

Check-in/out [express]

Fitness center

Restaurants

About us

Discover Luxfort 118 Service Suites in Tanjung Tokong, Penang, perfect for two travelers seeking relaxation and convenience. Just steps from stunning beaches, local markets, and cultural heritage, this property features an exquisite pool with breathtaking views and direct beach access. Enjoy the vibrant nightlife at the nearby nightclub. Each room includes air conditioning and complimentary Wi-Fi, with select options offering magnificent city or sea views. Located 219 meters from Straits Quay and near Gurney Plaza and Gurney Paragon Mall, it's a shopping haven. Spacious accommodations come with kitchen facilities, a washer, and dryer for added comfort and flexibility. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Cleanliness 8.9
Room comfort and quality 8.9
Service 8.9
Location 8.8

Based on 1,589 verified reviews

Cleanliness

8.9

Room comfort and qua...

8.9

Service

8.9

Location

8.8

Value for money

8.8

Facilities

8.5

Check-in:

14:00 to 17:00

Check-out:

until 12:00
See map

8.8Excellent

Location rating score

Excellent location - 2.83 kilometers from city center
Exceptional for walking
More details on walking
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There are 68 places in walking distance!

Parking
FREE
Walkable places
Island Plaza
10 m
Zenxin Organic
180 m
Straits Quay
220 m
Tabernacle of Worship
370 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
4.6 km
Armenian Street
5.1 km
Penang Fort Cornwallis
5.2 km
Khoo Kongsi
5.3 km
Pinang Peranakan Mansion
5.3 km
Closest landmarks
Royal Selangor Visitor Centre
220 m
Tanjung Bungah Night Market
780 m
Singapore Dental Surgery
820 m
Pepper Estate Playground
960 m
Deepee Tailors
1.0 km

Good to know

Value for money8.8
Distance to city center2.5km
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport17.5 km

Rooms available at Luxfort 118 Service Suites

Excellent
Room comfort & quality

8.9

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Based on 1301 reviews from verified travelers

Two Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Three - Bedroom Suite
...
  • Room size: 116 m²/1249 ft²
  • Sea view
  • 1 queen bed & 1 queen bed &...
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King Suite with Sea View
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
2 Bedroom Studio
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
King Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 79 m²/850 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)
...
  • Room size: 75 m²/807 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 70 m²/753 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 116 m²/1249 ft²
  • Sea view
Enter dates to see prices

Frequently asked questions

For your ease of travel around the city, Luxfort 118 Service Suites provides shuttle service right at your doorstep making it simple for you to get to places smoothly.

Luxfort 118 Service Suites features games room while you lounge at this property, providing travelers with entertainment value all throughout your stay here.

Yes! Luxfort 118 Service Suites features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Yes! Luxfort 118 Service Suites features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

At Luxfort 118 Service Suites, visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

While staying at Luxfort 118 Service Suites, begin your vacation by discovering the closest destinations that are within walking distance to the property which include Island Plaza, Zenxin Organic, and Straits Quay.

Luxfort 118 Service Suites has a total of 30 rooms.

Verified past guests that have stayed at Luxfort 118 Service Suites had an average nightly stay of 2 nights at this property.

Luxfort 118 Service Suites's most popular month where verified visitors have stayed the most is in December.

Luxfort 118 Service Suites accepts up to 6, with payment card selections such as MasterCard, Cash, Visa, and UnionPay.

Past visitors that stayed at Luxfort 118 Service Suites have given this property a rating of 8.915 for its exceptional service as the major highlight for their stay.

Verified local visitors that have stayed at this property have given Luxfort 118 Service Suites an average rating of 9.1. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.

More about Luxfort 118 Service Suites

More about Luxfort 118 Service Suites

Experience Luxury and Convenience at Luxfort 118 Service Suites

Welcome to Luxfort 118 Service Suites, a luxurious 4.5-star hotel nestled in the heart of Penang, Malaysia. With its prime location just 45 minutes away from the airport and a mere 2.5km from the city center, this hotel offers the perfect blend of tranquility and accessibility. Renovated in 2018, Luxfort 118 Service Suites boasts modern facilities and impeccable service, ensuring a memorable stay for both business and leisure travelers. Step into our elegant lobby and be greeted by our friendly and attentive staff, ready to cater to your every need. With a total of 30 well-appointed rooms, each thoughtfully designed with your comfort in mind, you can expect a truly luxurious experience from the moment you check-in. At Luxfort 118 Service Suites, we believe in making your stay as convenient as possible. Check-in time starts from 02:00 PM, allowing you to settle in and start exploring the vibrant city of Penang at your own pace. Families are more than welcome, as we have a child policy that allows children between the ages of 0 to 12 to stay free of charge. So bring your little ones along and create unforgettable memories together.

Endless Entertainment at Luxfort 118 Service Suites

Prepare to be dazzled by the array of entertainment facilities available at Luxfort 118 Service Suites in Penang, Malaysia. Whether you're seeking a night out on the town or a relaxing day of pampering, this hotel has it all. Step into the vibrant nightlife scene with the hotel's very own nightclub, where you can dance the night away to the latest beats and enjoy signature cocktails. If you're in the mood for some retail therapy, the hotel is conveniently located near a variety of shops, offering everything from fashion to souvenirs. For those looking to unwind and rejuvenate, Luxfort 118 Service Suites boasts a salon and massage services. Indulge in a luxurious spa treatment or get a fresh new look at the salon, leaving you feeling refreshed and revitalized. Additionally, the hotel features a games room, perfect for guests of all ages. Challenge your friends or family to a friendly game of pool or try your hand at the arcade games. With so many entertainment options at your fingertips, your stay at Luxfort 118 Service Suites is guaranteed to be unforgettable.

Stay Active at Luxfort 118 Service Suites

At Luxfort 118 Service Suites, we believe in providing our guests with top-notch sports facilities to ensure a memorable and active stay. Whether you're a fitness enthusiast or simply looking to unwind, our range of sports facilities is sure to impress. Dive into our indoor pool and enjoy a refreshing swim regardless of the weather. The pool is well-maintained and offers a serene atmosphere, perfect for a leisurely dip or an invigorating workout. After your swim, head over to our fully equipped fitness center to continue your exercise routine. With state-of-the-art equipment and a spacious layout, our fitness center is designed to cater to all your fitness needs. For those who prefer the great outdoors, our hotel is conveniently located near the beach. Take a stroll along the sandy shores, soak up the sun, or engage in various beach activities. Please note that access to the fitness center may require an additional charge, ensuring that you have everything you need to stay active during your stay at Luxfort 118 Service Suites.

Convenience at its Finest: Luxfort 118 Service Suites

Luxfort 118 Service Suites in Penang, Malaysia, offers an array of convenience facilities to ensure a hassle-free stay for its guests. With a laundry service available on-site, travelers can easily keep their clothes fresh and clean throughout their visit. Additionally, the designated smoking area provides a comfortable space for smokers to enjoy their cigarettes without disturbing non-smoking guests. The hotel also offers free Wi-Fi in all rooms, allowing guests to stay connected and browse the internet with ease. For those in need of professional cleaning services, the dry cleaning option is available. Express check-in/check-out services make the arrival and departure process quick and efficient, saving valuable time for busy travelers. Luggage storage is provided for guests who want to explore the city without the burden of carrying their bags. Moreover, the convenience store within the hotel ensures that guests have easy access to essential items and snacks, making their stay even more convenient and enjoyable. Luxfort 118 Service Suites truly prioritizes the comfort and convenience of its guests.

Convenient Transport Facilities at Luxfort 118 Service Suites

At Luxfort 118 Service Suites, we understand the importance of convenient transportation options for our guests. Whether you are arriving from the airport or planning to explore the beautiful city of Penang, we have got you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. For those looking to explore the city's attractions, our dedicated tour desk can help you plan your itinerary and book exciting tours. Whether you want to visit historical sites, indulge in local cuisine, or experience the vibrant nightlife, our knowledgeable staff will assist you in making the most of your stay in Penang. If you prefer to explore at your own pace, our hotel provides a car park onsite, offering you the convenience of parking your vehicle securely. Additionally, we offer a shuttle service and taxi service, making it easy for you to navigate the city without any worries. With our self-parking option and car park free of charge, you can enjoy the freedom of having your own transportation while staying at Luxfort 118 Service Suites.

Experience Comfort and Convenience at Luxfort 118 Service Suites

At Luxfort 118 Service Suites, we prioritize the comfort and satisfaction of our guests. Our rooms are equipped with a range of modern amenities to ensure a pleasant stay. Step into your air-conditioned room and feel the cool breeze envelop you. Whether you're visiting Penang for business or leisure, our rooms provide the perfect escape from the tropical heat. Additionally, each room is equipped with a hairdryer, allowing you to easily style your hair before heading out to explore the city. Relax and unwind in front of the television in your room, which offers a wide selection of satellite and cable channels. Catch up on your favorite shows or enjoy a movie night in the comfort of your own space. Need a cold drink or a snack? Our rooms also feature a refrigerator, perfect for keeping your beverages and snacks chilled throughout your stay.

Indulge in a Variety of Dining Options at Luxfort 118 Service Suites

Luxfort 118 Service Suites in Penang, Malaysia, offers guests a diverse range of dining facilities to satisfy every palate. Whether you're in the mood for a quick caffeine fix or a leisurely meal, this hotel has you covered. Start your day off right with a visit to the coffee shop, where you can savor a freshly brewed cup of coffee or tea, accompanied by a selection of pastries and light bites. For a more substantial dining experience, head to the on-site restaurant, which serves up a delectable array of local and international dishes. Indulge in the rich flavors of Malaysian cuisine or opt for a taste of home with a range of continental favorites. With a menu that caters to all dietary preferences and restrictions, you're sure to find something to satisfy your cravings. In addition, Luxfort 118 Service Suites also boasts a halal restaurant, ensuring that Muslim guests can enjoy their meals with peace of mind. Sample traditional Malay dishes prepared with the freshest ingredients, all in adherence to halal culinary practices. Whether you're looking for a quick bite or a leisurely dining experience, Luxfort 118 Service Suites has the perfect dining facilities to enhance your stay.

Luxurious and Spacious Rooms at Luxfort 118 Service Suites

Indulge in the comfort and elegance of Luxfort 118 Service Suites, offering a range of beautifully designed rooms to suit every traveler's needs. With a variety of room types available, you can choose from the 2 Bedroom Studio, Family Suite, King Suite, King Suite with Sea View, Three-Bedroom Suite, and Two Bedroom Apartment. The 2 Bedroom Studio is a spacious retreat spanning 75 square meters, featuring a cozy Queen Bed and a luxurious King Bed. Families will find the Family Suite perfect for their stay, with its generous 70 square meters of space and two comfortable Queen Beds. For those seeking a regal experience, the King Suite offers 65 square meters of sophistication with a plush King Bed. Booking your stay at Luxfort 118 Service Suites through Agoda ensures that you not only enjoy the best prices but also a hassle-free experience. Agoda's user-friendly platform allows you to easily compare rates and secure the best deal for your desired room type. With Agoda's reliable booking system, you can have peace of mind knowing that your reservation is confirmed and your stay at Luxfort 118 Service Suites is guaranteed.

Discover the Vibrant Charm of Tanjung Tokong in Penang

Nestled along the picturesque coastline of Penang, Malaysia, Tanjung Tokong is a vibrant and charming neighborhood that offers a perfect blend of natural beauty, cultural heritage, and modern amenities. This bustling suburb is located just a short drive away from the heart of George Town, making it an ideal base for exploring the island's rich history and diverse attractions. One of the highlights of Tanjung Tokong is its stunning beaches. Batu Ferringhi Beach, located just a stone's throw away, is renowned for its golden sands and clear turquoise waters, providing the perfect setting for sunbathing, water sports, and romantic sunset strolls. For those seeking a more tranquil beach experience, the secluded Miami Beach offers a serene retreat surrounded by lush greenery. Beyond its natural beauty, Tanjung Tokong is also known for its vibrant food scene. The Gurney Drive Hawker Center, a food lover's paradise, is a must-visit destination for sampling a wide array of local delicacies, from mouthwatering char kway teow to tantalizing satay. Additionally, the nearby Gurney Plaza and Straits Quay Mall offer a plethora of dining options, ranging from trendy cafes to upscale restaurants. With its beautiful beaches, delectable cuisine, and proximity to George Town's attractions, Tanjung Tokong is a captivating destination that promises an unforgettable stay for travelers seeking a perfect blend of relaxation, adventure, and cultural exploration.

Convenient Transportation from Penang Airport to Luxfort 118 Service Suites

When arriving at Penang, Malaysia, getting to Luxfort 118 Service Suites in Tanjung Tokong is a breeze. Located just 17 kilometers away from Penang International Airport, you have several transportation options to choose from. One of the most convenient ways to reach Luxfort 118 Service Suites is by taking a taxi or ride-sharing service from the airport. The journey typically takes around 30 minutes, depending on traffic conditions. Taxis are readily available at the airport and offer a comfortable and hassle-free ride directly to your destination. Alternatively, popular ride-sharing services like Grab are also widely used in Penang and provide a convenient and affordable option for travelers. For those who prefer public transportation, you can take the Rapid Penang Bus from the airport to Luxfort 118 Service Suites. The bus station is located just outside the airport terminal, and you can easily identify the bus routes that pass through Tanjung Tokong. The bus journey may take slightly longer than a taxi ride, but it offers a cost-effective option for budget-conscious travelers. No matter which transportation option you choose, reaching Luxfort 118 Service Suites from Penang Airport is a straightforward and enjoyable experience, allowing you to start your stay in Penang with ease and convenience.

Discover the Vibrant Surroundings of Luxfort 118 Service Suites

Nestled in the heart of Penang, Malaysia, Luxfort 118 Service Suites offers a convenient location surrounded by a myriad of landmarks and attractions. Just a stone's throw away, you'll find Mount Miriam Hospital, a renowned medical facility known for its excellent healthcare services. Whether you're visiting for medical purposes or simply exploring the area, this hospital provides peace of mind and reassurance. For those looking to indulge in some retail therapy, Tesco Tanjung Tokong is within walking distance from the hotel. This well-known supermarket offers a wide range of products, from groceries to household items, making it a convenient stop for all your shopping needs. Additionally, Seri Tanjung Pinang Phase 2, a bustling commercial hub, is also nearby, providing a vibrant atmosphere with its array of shops, restaurants, and entertainment options. If you're seeking a spiritual experience, Thai Pak Koong Temple Tanjung Tokong is a must-visit. Immerse yourself in the tranquility of this beautiful Buddhist temple, adorned with intricate architecture and vibrant decorations. For those interested in exploring local culture, the Tabernacle of Worship offers a unique insight into the religious practices of the area. Nature enthusiasts will appreciate the Pepper Estate Playground, a green oasis where you can unwind and enjoy the fresh air. This well-maintained park provides a serene environment for leisurely strolls or picnics with loved ones. Additionally, Zenxin Organic, a nearby organic farm, offers a chance to reconnect with nature and learn about sustainable farming practices. For those interested in craftsmanship and history, the Royal Selangor Visitor Centre is a captivating destination. Discover the art of pewter-making and explore the interactive exhibits that showcase the rich heritage of this renowned brand. When the sun sets, make your way to the Tanjung Bungah Night Market, where you can immerse yourself in the vibrant atmosphere and indulge in delicious street food, shop for souvenirs, and experience the lively local culture. Lastly, Singapore Dental Surgery is conveniently located nearby, providing professional dental services for those in need of dental care during their stay. With its prime location surrounded by these landmarks and attractions, Luxfort 118 Service Suites is the perfect base for exploring Penang's diverse offerings while enjoying a comfortable and stylish stay.

A Culinary Haven Just Steps Away

Luxfort 118 Service Suites is surrounded by an array of tantalizing dining options that cater to every palate. Just a stone's throw away, you'll find Kannichikan Yakiniku Tanjung Tokong, a Japanese barbecue restaurant where you can savor mouthwatering grilled meats and fresh seafood. For those seeking a healthier option, Mama Kim Wellness Kitchen Tanjong Tokong Penang offers a delightful selection of nutritious and delicious dishes. Craving a taste of Ireland? Head over to Healy Mac's Irish Bar & Restaurant for a hearty Irish meal and a pint of Guinness. Corner Keng is a local favorite, known for its authentic Penang-style hawker food, while SOGO GRILL serves up a delectable fusion of Western and Asian flavors. For those who love spicy and flavorful dishes, Fatin Tomyam is the place to be, offering a variety of tantalizing Thai cuisine. If you're in the mood for a juicy burger, ASAP Burger is a must-visit, where you can indulge in their mouthwatering creations. Full Of Beans is a cozy café that serves up delectable breakfast options and aromatic coffee. Un Poco Loco, Penang, is a vibrant Mexican restaurant where you can enjoy flavorful tacos, burritos, and margaritas. And if you're looking for a quick bite, McDonald's Tanjung Tokong DT is just a short walk away. With such a diverse range of dining options right at your doorstep, Luxfort 118 Service Suites ensures that every culinary craving is satisfied.

Shop 'til you drop at Luxfort 118 Service Suites

Located in the heart of Penang, Luxfort 118 Service Suites offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel is Island Plaza, a popular shopping destination known for its wide range of retail outlets, restaurants, and entertainment options. For those looking for tailor-made clothing, Deepee Tailors is also within walking distance, offering expert craftsmanship and personalized service. If you're in the mood for a more upscale shopping experience, Straits Quay Mall is just a short drive away. This waterfront mall boasts a collection of high-end boutiques, gourmet restaurants, and a lively marina. Whether you're a fashion enthusiast, a foodie, or simply enjoy browsing through unique shops, Luxfort 118 Service Suites is the perfect base for your shopping adventure in Penang.

Affordable Luxury at Luxfort 118 Service Suites

Experience the perfect blend of luxury and affordability at Luxfort 118 Service Suites in Penang, Malaysia. With an average price of just $47 per room, this stunning hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Penang, which stands at $69, Luxfort 118 Service Suites provides an incredible opportunity to enjoy a comfortable and stylish stay without breaking the bank. Whether you are traveling for business or leisure, this hotel offers a range of well-appointed rooms and suites that are designed to cater to your every need. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere. The rooms at Luxfort 118 Service Suites are tastefully decorated and feature modern amenities, ensuring a relaxing and enjoyable stay. With its convenient location and affordable pricing, this hotel is the perfect choice for travelers looking to make the most of their stay in Penang without compromising on quality or comfort. Book your stay at Luxfort 118 Service Suites today and experience the best of Penang at an unbeatable price.

Friendly Staff and Excellent Service at Luxfort 118 Service Suites

Luxfort 118 Service Suites in Penang, Malaysia offers a truly exceptional experience, with a staff that is consistently praised for their friendliness and helpfulness. Guests have raved about the warm and welcoming atmosphere created by the staff, who go above and beyond to ensure a memorable stay. The clean and modern units are also a highlight, providing a comfortable and stylish space for guests to relax and unwind. From the moment you arrive, you will be greeted with a smile and receive top-notch service throughout your stay. Whether you need assistance with recommendations for local attractions or have any special requests, the staff at Luxfort 118 Service Suites will be there to assist you with a friendly and helpful attitude. With such excellent service, it's no wonder that guests highly recommend this hotel and look forward to returning in the future.

Exceptional Value and Comfort at Luxfort 118 Service Suites

Luxfort 118 Service Suites in Penang, Malaysia, has received outstanding customer ratings, making it a top choice for travelers seeking exceptional value and comfort. With an overall rating of 8.6, this hotel has consistently impressed guests with its excellent facilities, cleanliness, and staff performance. One of the standout features of Luxfort 118 Service Suites is its exceptional value for money. With a rating of 8.7 for value, guests have praised the hotel for offering affordable rates without compromising on quality. Whether you're traveling for business or leisure, you'll appreciate the comfortable and well-appointed suites that provide a home away from home experience. The spacious accommodations are equipped with modern amenities, ensuring a comfortable stay for every guest. In addition to its great value, Luxfort 118 Service Suites also excels in providing a high level of comfort. With a rating of 9.0 for comfort, guests have raved about the plush bedding, cozy furnishings, and overall ambiance of the suites. Whether you're unwinding after a long day of exploring Penang or preparing for a busy day ahead, you can expect a restful and rejuvenating experience at this hotel. The attention to detail and commitment to guest satisfaction are evident in every aspect of the accommodations. Furthermore, the staff at Luxfort 118 Service Suites have garnered praise for their friendly and attentive service. With a rating of 8.8 for staff performance, guests have consistently highlighted the warm hospitality and helpfulness of the hotel's staff. From the moment you arrive until the time of your departure, the dedicated team is always ready to assist with any requests or inquiries, ensuring a memorable and hassle-free stay. With its exceptional value, comfortable accommodations, and attentive staff, Luxfort 118 Service Suites is a top choice for travelers seeking a memorable stay in Penang, Malaysia. Book your stay today and experience the outstanding hospitality that has earned this hotel its stellar customer ratings.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • High chair
  • High floor
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Step stool
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Ido Ichi Japanese Cuisine
  • Cuisine: Japanese
  • Menu: Buffet
Coffee Bean & Tea Leaf
  • Cuisine: International
  • Menu: Buffet
James Foo Western Food at Precinct 10
  • Cuisine: American
  • Menu: Buffet
Sushi Zento at Precinct 10
  • Cuisine: Japanese
  • Menu: Buffet
KFC at Precinct 10
  • Cuisine: American
  • Menu: Buffet
BeĀngels Specialty Coffee
  • Cuisine: American
  • Menu: Buffet
Hai Wei Seafood Restaurant @ Precinct 10
  • Cuisine: Chinese
  • Menu: Buffet
KO.B.Q Korean BBQ at Precinct 10
  • Cuisine: Korean
  • Menu: Buffet
Chuan Yee Charcoal Steamboat @ Precinct 10
  • Cuisine: Chinese

Location

118, Island Plaza, Jalan Tanjong Tokong, Tanjung Tokong, Penang, Malaysia, 10470

Excellent8.8

Location

Airports
  • Penang International Airport (PEN)
    17.5 km 34 min drive
  • Sultan Abdul Halim Airport (AOR)
    83.6 km
Public transportation
  • Komtar Bus Terminal
    4.9 km
  • Penang Hill Railway Station
    5.6 km
Hospital or clinic
  • Mount Miriam Hospital
    1.1 km
Shopping
  • Batu Ferringhi Night Market
    6.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    4.6 km
  • Armenian Street
    5.1 km
  • Penang Fort Cornwallis
    5.2 km
  • Khoo Kongsi
    5.3 km
  • Pinang Peranakan Mansion
    5.3 km
  • Chew's Jetty
    5.7 km
  • Batu Ferringhi Beach
    6.6 km
  • Kek Lok Si Temple
    6.7 km
  • Entopia
    9.9 km
  • Escape Theme Park
    10.0 km
Nearby landmarks
  • Island Plaza
    10 m
  • Zenxin Organic
    180 m
  • Straits Quay
    220 m
  • Royal Selangor Visitor Centre
    220 m
  • Tabernacle of Worship
    370 m
  • Tanjung Bungah Night Market
    780 m
  • Singapore Dental Surgery
    820 m
  • Pepper Estate Playground
    960 m
  • Deepee Tailors
    1.0 km
  • Tesco Tanjung Tokong
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Luxfort 118 Service Suites does not provide a 24-hour reception, guests arriving after 5:00 PM are required to contact the property directly to inform them.

    Luxfort 118 Service Suites enforces a strict “no party policy" for the comfort and security of all service suite guests. The property does not book groups for parties, including bachelor, bachelorette, birthday and other similar groups gatherings and will not tolerate excessive noise at any time.

    Only a maximum of 1 extra foldable mattress are allowed.

    Housekeeping is done weekly.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until17:00
  • Check-out from06:00
  • Check-in until17:00
Getting around
  • Distance from city center2.5km
  • Travel time to airport (minutes)45
  • Airport transfer fee80 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Year property opened2013
  • Number of floors12
  • Room voltage240
  • Number of rooms 30
  • Most recent renovation2018
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee0 MYR

Reviews of Luxfort 118 Service Suites from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 8.4
  • 9.6
  • 10
  • 10
  • 9.6
  • 7.6
  • 10

Most recent

  • Cleanliness score 8.9 out of 10 and is a high score in Penang
    Cleanliness8.9
  • Room comfort and quality score 8.9 out of 10 and is a high score in Penang
    Room comfort and quality8.9
  • Service score 8.9 out of 10 and is a high score in Penang
    Service8.9
  • Location score 8.8 out of 10 and is a high score in Penang
    Location8.8
  • Value for money score 8.8 out of 10 and is a high score in Penang
    Value for money8.8
  • Facilities score 8.5 out of 10 and is a high score in Penang
    Facilities8.5
High score for Penang

Rating

9+ Exceptional (338)
8-9 Excellent (99)
7-8 Very Good (111)
6-7 Good (28)
<6 Below Expectation (29)

Review summary

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Guests have plenty of compliments for this hotel, praising its clean, spacious and comfortable rooms. The hotel's excellent location near Island Plaza, which is within walking distance to Mercato supermarket and various cafes, is highly appreciated by guests. The hotel offers good value with its washing machines, dryers, and cooking facilities. Furthermore, guests love that it's close to some of the best locations in the city, such as Gurney Drive, Straits Quay, and Penang Hill.

A small number of guests noted that some of the mattresses were old and sagging.

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Show reviews that mention 

Cleanliness

Mentioned in 52 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Location

Mentioned in 49 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Service

Mentioned in 35 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

In room amenities

Mentioned in 27 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 27 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room size

Mentioned in 25 reviews
sentiment-positive-indicator
100% Positive

Parking

Mentioned in 20 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Pool

Mentioned in 20 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable

Room view

Mentioned in 16 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable
Showing 605 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Vivi from Malaysia
    Group
    Three - Bedroom Suite
    Stayed 4 nights in July 2025

    “Good location albeit out of city centre”

    Well located if you don’t mind staying about 10 - 15 mins away from the city centre. We liked that it was just upstairs a shopping centre and eateries galore here and across the road. The rooms were a weird design but beds were comfortable, air cons worked! Facilities as described and everything worked. Would be nice if a smart tv was available rather than just having local channels. The set up is rather minimalist. Unfortunately you can see some mold build up at the foot of the showers. Other than that the rest of the apartment was very clean. Just be aware it is located next to a very busy road and it can be somewhat noisy even past midnight. Parking was easily available (it was great not to have to walk so far like some places to get to your car!) and they had an ‘office’ in the shopping centre to check in/out which is nice. Somehow communication was a problem - hence I did not get any check-in / direction info prior to my arrival. Overall a pleasant stay and I would consider staying here again!

    Reviewed August 04, 2025
  2. 10.0
    Exceptional
    Julee from Malaysia
    Family with young children
    Family Suite
    Stayed 1 night in June 2025

    “Great Family suite”

    Very very satisfied with this one bedroom family suite with 2 queen beds super comfy. Location is good just inside the Island88 Plaza surrounded by malls, restaurants, grocery stores. Super convenient for dining and shopping. The suite is really beautiful, big, spacious, extremely clean and fully equipped with kitchenette, toiletries towels/shampoos, electric stove and hood excellent for cooking, kettle, microwave, fridge and laundry washer and dryer. Love it. Washed my clothes and cooked breakfast. Hairdryer, iron, TV with ASTRO, airconds and water heater all working well. The 2-seater sofa and a big triangular dining table with 4 chairs only. Suitable for small family stay. Room with sea view. The lighting is a little dim at night. Daytime open curtain is ok bright. There's an indoor swimming and jacuzzi on the 5th floor with nice view. Easy check in/out. Very friendly staffs. Overall very good. Thanks.

    Reviewed June 29, 2025
  3. 9.6
    Exceptional
    Devy from Indonesia
    Family with teens
    King Suite with Sea View
    Stayed 9 nights in December 2025

    “Loved it”

    The aparthotel is very well equipped, with a stove, sink, washer, dryer, and even an iron—perfect for a longer stay. We stayed on a fairly high floor, which gave us a beautiful sea view and made the experience even better. The swimming pool was clean but very quiet, with no staff or music, so it felt a bit boring at times—but on the plus side, it almost felt like having a private pool. The reception staff were very responsive. Since we came from outside the city, they contacted us promptly and waited for our arrival. We also received a parking card for basement parking, which was convenient. The building itself is integrated with a mall on the lower floors, although unfortunately there are no halal restaurants. The price was worth it for the facilities; during our 10-day stay, we were given one complimentary cleaning service. The location is a bit far from downtown, and the Gurney area can be very congested, but overall, it’s a solid and comfortable stay.

    Reviewed January 07, 2026
  4. 9.2
    Exceptional
    Rayne from Malaysia
    Family with teens
    Three - Bedroom Suite
    Stayed 4 nights in December 2025

    “Great and affordable stay at Luxfort”

    Positives: - It was big and spacious enough for a family of 6. - Rooms and beds were comfortable and comes with cupboards for storing clothes. - Unit comes with washer and dryer which made things super convenient. - Nice kitchenette to prepare simple food. - Location is superb as it is inside Island plaza so there is easy access to restaurants, pharmacy and grocery stores. Easy to travel to tourist spots like Georgetown and Batu Feringghi. Things to improve: - Cleanliness could be improved as there was still a bit of dust and hair as we came in. - Toiletries for the bathroom could be improved, at least hand soap for washing hands. - Would be great if more water could be provided. Overall a great stay and would definitely come back again. Would recommend this place to anyone coming to Penang.

    Reviewed December 25, 2025
  5. 9.2
    Exceptional
    CHONG from Malaysia
    Family with young children
    Two Bedroom Apartment
    Stayed 5 nights in September 2025

    “No need for review titles”

    Stayed in a 2-bedroom apartment for 5 nights. It's located within Island 88 Plaza, but the apartments section has its own set of lifts. Since I was only able to reach the place at 2 a.m., the management arranged for the key and (underground) carpark access card (for free parking) to be collected from the security personnel (who are on duty 24 hours). The apartment is reasonably spacious for 4 persons (with 2 queen sized beds), and the washing machine (with laundry powder provided)/dryer provided was a real plus point. So was the fridge and kitchenette with two electric cookers (plus a pot and pan and some utensils). Others:- WiFi - free and secured; signal is good Room servicing - appears to be on every 2nd or 3rd day Immediate loaction - easy access to the shopping centre with its eateries and supermarket Parking - free

    Reviewed September 16, 2025
Changed to review page 1

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