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About Luxfort 118 Service Suites


Renovated in 2013, the Luxfort 118 Service Suites guarantees guests a pleasant stay whether in Penang for business or pleasure. Only 20 km away, this 3-star hotel can be easily accessed from the airport. This modern hotel is in the vicinity of popular city attractions such as Island Plaza, Tabernacle of Worship, Tanjung Bungah Night Market.

At Luxfort 118 Service Suites, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, express check-in/check-out, luggage storage, car park, airport transfer.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's indoor pool are ideal places to relax and unwind after a busy day. Luxfort 118 Service Suites is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)

Services and conveniences

  • ATM
  • Currency exchange
  • Luggage storage
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Luxfort 118 Service Suites does not provide a 24-hour reception, guests arriving after 5:00 PM are required to contact the property directly to inform them.

Luxfort 118 Service Suites enforces a strict “no party policy" for the comfort and security of all service suite guests. The property does not book groups for parties, including bachelor, bachelorette, birthday and other similar groups gatherings and will not tolerate excessive noise at any time.

Only a maximum of 1 extra foldable mattress are allowed.

Housekeeping is done weekly.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 20 km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: yes
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 15
Parking Fee (per day): 0 MYR
Reception Open Until: 05:00 PM
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type

based on 130 reviews
  • Cleanliness 9.1
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 8.6
  • Food/Dining 6.3
Sort by

KAI from Malaysia
2 Bedroom Studio
Stayed one night in September 2016
Good stay and great staff
The owner and staff were very helpful during our stay. Rooms were large and located in a shopping mall so it was easy to get groceries etc.
Reviewed September 15, 2016

Hock from United Kingdom
King Suite
Stayed 6 nights in August 2016
Almost perfect.
Very pleasant stay. The location is very good with loads of shops and restaurants downstairs as well as nearby. The place is surprisingly very well maintained and very clean. The apartment we had faces the sea and is very quiet so we had very good sleep. The front desk staff Oriena(?) is very helpful and always has a smile. We would certainly stay ther again. One small detail would make the place perfect; that is the installation of a door security chain or inside lock on the front door.
Reviewed September 08, 2016

Yoon from Malaysia
Family with young children
King Suite
Stayed 2 nights in August 2016
Comfort Living, Clean and Spacious
The room is nice and clean, excellent service (by staff, Omera). Value for money. Great stay.
Reviewed September 01, 2016

NICO from Indonesia
Family with older children
2 Bedroom Studio
Stayed 2 nights in August 2016
good location and comfort living
near cold storage to find food and street hawker across the road. also near public transport.
Reviewed August 22, 2016

Paul from Malaysia
Family with older children
King Suite
Stayed 2 nights in July 2016
Good Big Clean Family Suit
Thank you for upgrade us from king studio to Family Suite is a Plus.... is very surprise and very comfortable. Good area, easy to parking our car.
Reviewed July 28, 2016

Hairul from Malaysia
Family with young children
Three - Bedroom Suite
Stayed 3 nights in July 2016
The best
Value for money
Reviewed July 22, 2016

CHAN from Malaysia
King Suite
Stayed 2 nights in July 2016
It was a comfortable stay, but you need your own transport
the place is cleaned & has good facility- stove for light cooking, cutlery, washing machine & dryer & it is clean. Another plus point is Parking access card was provided. It is located near too Gurney Drive , Gurney Plaza & Paragon.
Reviewed July 18, 2016

Janet from Canada
Family with young children
2 Bedroom Studio
Stayed 6 nights in June 2016
Home away from home, great value for money
This was our second stay this year at Luxfort 118 Service Suites. The staff are friendly and professional. Includes cooking facilities and a washer and dryer in the unit. Our kids loved the pool. It's in a great location. Cold Storage supermarket is just an elevator ride away, as are two cafes, a drug store, and a Japanese restaurant. A 5-minute taxi ride or 15-minute walk to Gurney Plaza, also near to the Indonesian consulate. We wouldn't hesitate to recommend this accommodation to other travellers.
Reviewed July 03, 2016

Wei from Malaysia
King Suite
Stayed 2 nights in January 2016
Spacious, comfortable, upgraded to seaview!
Spacious, comfortable, upgraded to seaview!
Reviewed June 22, 2016

Lay from Singapore
Family with young children
Three - Bedroom Suite
Stayed 3 nights in June 2016
Recommended. Good location and apartment is big.
Reviewed June 19, 2016


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