Luxfort 118 Service Suites

118, Island Plaza, Jalan Tanjong Tokong, Tanjung Tokong, Penang, Malaysia, 10470 - See map
agodaHomes
4.5-star Entire apartment
Free Wi-Fi
8.7
Excellent
/10
(805 reviews)See what guests said
Housekeeping31
Children's activities6
Shops5
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Luxfort 118 Service Suites
King Suite with Sea View - Bedroom Luxfort 118 Service Suites
Lobby Luxfort 118 Service Suites
Interior view Luxfort 118 Service Suites
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4 travelers have booked today.

Property highlightsRead all 805 reviews
Exceptional reputation
Recommended by 98% of guests
Exceptional comfort
9.0 room quality and comfort
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.7 rating for service

Great location - not very far from Gurney drive, bus and taxi stand in front of building, many eateries within walking distance.

Ai L. | December 16, 2019

Convenience location , cleanliness and tidy , reasonable price with fully furnished

Renne | December 18, 2019

A supermarket is located at same building so easy to get your supplies.

Afzar | November 18, 2019

I enjoyed spending 3 days in a very cosy room , bedroom and bathroom.

Rainier | July 4, 2019

Next to facilities there are many fastfood restaurant as well.

Zul | February 6, 2020

Convenient because there is a supermarket in the basement

Aylwin | March 24, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Separate living room

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.7
Distance to city center2.5km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport18.1 km

Rooms available at Luxfort 118 Service Suites

9.0
Excellent
Room comfort & quality
Three - Bedroom Suite
Three - Bedroom Suite
...
  • Room size: 116 m²/1249 ft²
  • Sea view
  • 1 queen bed & 1 queen bed &...
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Family Suite
Family Suite
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 2 queen beds
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 queen bed & 1 queen bed
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King Suite with Sea View
King Suite with Sea View
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed & 1 sofa bed
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King Suite
King Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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2 Bedroom Studio
2 Bedroom Studio
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed & 1 queen bed
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Two Bedroom Deluxe Studio
Two Bedroom Deluxe Studio
...
  • Room size: 75 m²/807 ft²
  • Shower
  • 1 queen bed and 1 king bed
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King Bed Suite with Sea View
King Bed Suite with Sea View
...
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    Two Bedrooms Suite
    Two Bedrooms Suite
    ...
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      Three Bedrooms Suite
      Three Bedrooms Suite
      ...
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        Frequently asked questions

        What time is check-in and check-out at Luxfort 118 Service Suites?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

        How do I get to Luxfort 118 Service Suites?

        Luxfort 118 Service Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Luxfort 118 Service Suites also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Luxfort 118 Service Suites has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

        What is the smoking policy at Luxfort 118 Service Suites?

        Luxfort 118 Service Suites does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Luxfort 118 Service Suites

        • 10.0
          Exceptional

          "Suitable to stay with family in penang."

          Zul

          |

          February 6, 2020

        • 8.8
          Excellent
          Spaciousness

          "The room was very spacious and huge."

          Roshini

          |

          October 25, 2019

        • 8.8
          Excellent

          "I would highly recommend this hotel!"

          Roshini

          |

          October 25, 2019

        Property ranking|Compared to 2,627 Penang properties
        See all rankings
        Room comfort score
        9.0/10
        Review score - United States
        9.3/10
        Room size
        78 sqm.
        Cleanliness score
        8.9/10
        Better than
        99
        %
        of Penang properties
        Better than
        99
        %
        of Penang properties
        Bigger than
        97
        %
        of Penang properties
        Better than
        96
        %
        of Penang properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:
        8.7
        Excellent
        805 reviews
        Cleanliness
        8.9
        Facilities
        8.3
        Location
        8.4
        Read all reviews >
        What travelers say they love:
        the small swimming pool enough for the kids.
        Zul from Malaysia
        Family with young children
        More about Luxfort 118 Service Suites

        More about Luxfort 118 Service Suites

        For travelers who want to take in the sights and sounds of Penang, Luxfort 118 Service Suites is the perfect choice. Only 20 km away, this 3-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

        At Luxfort 118 Service Suites, the excellent service and superior facilities make for an unforgettable stay. Free Wi-Fi in all rooms, express check-in/check-out, luggage storage, car park, airport transfer are just a few of the facilities that set Luxfort 118 Service Suites apart from other hotels in the city.

        15 rooms spread over 12 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, sofa, towels, wooden/parqueted flooring, internet access – wireless can be found in selected rooms. The hotel offers wonderful recreational facilities such as indoor pool to make your stay truly unforgettable. Whatever your purpose of visit, Luxfort 118 Service Suites is an excellent choice for your stay in Penang.

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        Most talked about facilities

        Housekeeping
        30 mentions
        Swimming Pool
        14 mentions
        Food & Dining
        3 mentions
        Car Park
        3 mentions

        What they offer

        8.8
        Excellent

        "Check-in check-out process was very smooth."

        Ida

        |

        September 10, 2019

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        Ido Ichi Japanese Cuisine
        Cuisine:Japanese
        Menu:Buffet
        Coffee Bean & Tea Leaf
        Cuisine:International
        Menu:Buffet
        James Foo Western Food at Precinct 10
        Cuisine:American
        Menu:Buffet
        Sushi Zento at Precinct 10
        Cuisine:Japanese
        Menu:Buffet
        KFC at Precinct 10
        Cuisine:American
        Menu:Buffet
        BeĀngels Specialty Coffee
        Cuisine:American
        Menu:Buffet
        Hai Wei Seafood Restaurant @ Precinct 10
        Cuisine:Chinese
        Menu:Buffet
        KO.B.Q Korean BBQ at Precinct 10
        Cuisine:Korean
        Menu:Buffet
        Chuan Yee Charcoal Steamboat @ Precinct 10
        Cuisine:Chinese
        Show more

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

        Show less

        Reviews of Luxfort 118 Service Suites from real guests

        Overall rating
        8.7
        Excellent
        From 805 reviews
        9.0Cleanliness
        9.0Room comfort and quality
        8.9Service
        Agoda Reviews (413)Booking.com Reviews (392)
        Rating via Agoda8.5
        /
        10
        Cleanliness8.9
        Facilities8.3
        Location8.4
        Room comfort and quality9.0
        Service8.7
        Value for money8.7
        High score for Penang
        Rating
        9+ Exceptional (106)
        8-9 Excellent (60)
        7-8 Very Good (58)
        6-7 Good (16)
        <6 Below Expectation (11)
        Time of the year
        Mar - May (37)
        Jun - Aug (86)
        Sep - Nov (70)
        Dec - Feb (58)
        Don't miss out!Popular destination! Properties in Penang are being booked every minute!
        All guests (413)
        All room types
        All languages

        Show reviews that mention 

        Showing 251 verified guest comments
        12345
        9.6
        Exceptional
        Riya
        Group
        King Suite with Sea View
        Stayed 2 nights in July 2019

        Exceptional”

        The place is very nice and clean. Comfy stay. Staff was very friendly. They just have to improve on the TV facility like the USB in the TV unable to use. Only one pillow for each provided. But can be request. But overall all the facilities there are great and comfortable.

        Reviewed July 15, 2019
        9.6
        Exceptional
        Stephen
        Solo traveler
        King Suite
        Stayed 1 night in June 2019

        Great value”

        Why stay in a cramped windowless room when you can rent an apt here in a good area? Nice apt with washing machine + stovetop/microwave. Separate living room from bedroom.You usually have to sit in bedroom to watch TV.Staff are very friendly + professional.Desk .only open 0830-5pm so if you are arriving after that it may be a problem.Great opportunity to buy imported food from the Cold Storage supermarket in the basement.Bus stops outside Island Plaza to take you into Georgetown for 1.40RM or 2RM to the Jetti.

        Reviewed June 12, 2019
        10.0
        Exceptional
        Kevin from United States
        Family with teens
        King Suite with Sea View
        Stayed 4 nights in December 2018

        Perfect place to stay”

        We were in Penang for five days. We arrived late and management stayed late for us. This is an apartment that came with cleaning service. I liked that this place has a washer and dryer for clothes also a large fridge and nice kitchen. AC was good and our view of the ocean (at a small distance away) and river was nice. The location is central to places we wanted to visit, we used Grab to get around and had no problems. I liked that a large grocery store was located in the lower levels and we were able to exchange money there as well. I gave this five stars for exceeding my expectations.

        Reviewed March 10, 2019
        8.8
        Excellent
        Shz from Malaysia
        Family with young children
        King Suite
        Stayed 1 night in July 2019

        Good”

        Good

        Reviewed July 21, 2019
        10.0
        Exceptional
        Rainier from Indonesia
        Couple
        Family Suite
        Stayed 4 nights in June 2019

        Excellent staff, clean bedroom, and very spacious”

        i enjoyed spending 3 days in a very cosy room , bedroom and bathroom. We will definitely comeback and bring our family along!

        Reviewed July 04, 2019
        9.6
        Exceptional
        K from Malaysia
        Family with teens
        King Suite
        Stayed 1 night in June 2019

        Home like accommodations in Penang Island”

        Good location with parking facility if driving to Penang. In room Laundry facility excellent for longer stay. Pharmacy, Grocery, Eateries and other amenities is only a lift ride down in Island Plaza. Friendly front office personnel, Ms. Omera will ensure checking in and checking out is a bliss. She mindfully upgrade my booking of 3 rooms to the same floor for easy interaction between family members. Nice pool on the 5th floor, so do not forget to bring proper swimming attires like we did. A minor set back we encountered was one out of the 4 towels in one of the rooms was musky, nevertheless informed Ms. Omera and she assured such incident will not occur again. Otherwise our stay in Luxfort118 was simply wonderful. Will return for our next visit to Penang.

        Reviewed June 25, 2019
        8.8
        Excellent
        Pavithren from Malaysia
        Family with teens
        Family Suite
        Stayed 2 nights in June 2019

        Excellent”

        The best stay at low price perhaps. Complete with furnishings washer, dryer kitchen and very spacious.Free parking for guest. Very clean. Only drawback no Housekeeping on daily basis, only by weekly. Still not an issue. Little bit far from nearby attractions, for those who is travelling without own vehicle a bus station just below your stay. Excellent place

        Reviewed June 10, 2019
        10.0
        Exceptional
        Joyce
        Family with young children
        King Suite
        Stayed 1 night in May 2019

        Great family stay, my kids love the Beyblade play set!”

        It was an excellent stay for us. Room was clean and very spacious, fits my 2 kids, husband and myself perfectly with a king bed and an extra bed. The very warm host Ms Omera offered my kids with a Beyblade play set during check-in, and that was just brilliant! At first I wasn't sure what was that -- a very big dish made from satellite dish (I guest), and a few plastic spinning tops that whirls on it. Well, anyway the kids just love them and the play set kept them occupied while we had some real rest after a busy day.

        Reviewed May 28, 2019
        10.0
        Exceptional
        Yi from Malaysia
        Family with young children
        King Suite
        Stayed 3 nights in May 2019

        Excellent”

        Will definitely my top choice when my coming nect time to George Town.

        Reviewed May 14, 2019
        8.0
        Excellent
        Peter from Singapore
        Couple
        King Suite
        Stayed 2 nights in July 2018

        P Lim Singapore”

        A great experience. Management could pay more attention to inform guest how to find the place - there is no signage and GPS lead only to mall. Will definitely come again now that we know where it is located. July 2018

        Reviewed July 19, 2018
        8.4
        Excellent
        Heng from Malaysia
        Family with young children
        Three - Bedroom Suite
        Stayed 2 nights in March 2018

        Great place but Location is Subjective”

        Luxfort has been the chosen place in the past consecutive times when we head to Penang. It is clean, and facilities are just great. Unfortunately the traffic in front of the Island Plaza is horrible. We were stuck in front of the Plaza for at least 30mins due to the horrific jam. This will be a big setback to a nice comfy unit.

        Reviewed April 02, 2018
        9.2
        Exceptional
        Mike from Netherlands
        Solo traveler
        King Suite with Sea View
        Stayed 16 nights in December 2017

        A very pleasant stay .. clean and complete.”

        This was my first time staying in an apartment for a vacation in Malaysia .. and it was a very pleasant stay. Will definitly come back to this place because its was clean, spacious and well furnished. Included in the price is ... a professional staff and weekly cleaning. Also the late check-in was no problem at all. Till next time !

        Reviewed January 15, 2018
        9.6
        Exceptional
        Sharon from Malaysia
        Family with young children
        Three - Bedroom Suite
        Stayed 2 nights in December 2017

        A very convenient location with just 1km drive to Gurney drive. ”

        -Super professional staff, very fast & clear check in process, especially for Mr Taq. -The property provide everything you need, really a home feeling. -The convenience store just inside the same building. -Free parking lot. -It will be excellent if provide kids swimming pool.

        Reviewed December 12, 2017
        8.0
        Excellent
        PAN from Hong Kong
        Couple
        King Suite
        Stayed 2 nights in January 2017

        Very good”

        The location is acceptable though it is not in the old town. You can take a bus to the old town. There are some food centres next to the hotel. It is inside a mall. The instruction from the hotel in the confirmation email was clear so that you will easily find their reception counter in the mall. But the staff won't be there for the whole working time, you need to contact them in advance. The flat is quite spacious and we enjoyed our stay.

        Reviewed March 02, 2017
        8.8
        Excellent
        Juwaidah from Malaysia
        Family with teens
        King Suite
        Stayed 3 nights in December 2016

        Spacious room with washer & dryer”

        Good location as not that far from Georgetown. Rooms are spacious and fitted with washer & dryer which comes in handy if you intend to stay for a long holiday. They even provide the detergent (very thankful for that). Also good that Cold Storage is only downstairs, so you can cook light meals using their stove. The downside is that the mall has close to no tenants, except for Coffee Beans, Guardians, a Japanese restaurant and a couple more small stores.

        Reviewed December 22, 2016
        8.8
        Excellent
        Baharuddin from Malaysia
        Family with young children
        King Suite with Sea View
        Stayed 2 nights in December 2016

        Great Value in Penang”

        The units is good, spacious equipped with home-style appliances as your expect in a one-bedroom suite. Located 1.5km from famous Gurney Drive food centre and shopping mall and easy access to Penang town (food heaven).

        Reviewed December 19, 2016
        9.2
        Exceptional
        Janet from Canada
        Family with young children
        2 Bedroom Studio
        Stayed 6 nights in June 2016

        Home away from home, great value for money”

        This was our second stay this year at Luxfort 118 Service Suites. The staff are friendly and professional. Includes cooking facilities and a washer and dryer in the unit. Our kids loved the pool. It's in a great location. Cold Storage supermarket is just an elevator ride away, as are two cafes, a drug store, and a Japanese restaurant. A 5-minute taxi ride or 15-minute walk to Gurney Plaza, also near to the Indonesian consulate. We wouldn't hesitate to recommend this accommodation to other travellers.

        Reviewed July 03, 2016
        8.7
        Excellent
        kamarasaman from Malaysia
        Family with young children
        2 Bedroom Studio
        Stayed 1 night in December 2015

        Great Location....above shopping complex”

        quiet clean, spacious room and large swimming pool

        overall satisfied..but only provided with one bathroom. Given two queen bed but one is situated just at the entrance , no privacy.Credit to the receptionist . Giving alot of helpful advice and service.

        Reviewed December 15, 2015
        9.0
        Exceptional
        Zoane from Malaysia
        Group
        2 Bedroom Studio
        Stayed 2 nights in November 2015

        Good. Valueable. Cleaness”

        Good location. Good Staff. Good Hotel

        At first we book a King suite and we upgrade to two bedroom suite for 5 people. We only pay less than Rm100 for our 2 nights upgrading.. Very Valuable. It have 1 King bed and 1 Queen bed. Very suitable for us. Will go again..

        Reviewed November 23, 2015
        9.7
        Exceptional
        NG from Malaysia
        Family with young children
        King Suite
        Stayed 2 nights in September 2015

        Excellent!”

        Value for money, great staffs and very large rooms

        It was trully excellent! My family were given a free upgrade to a family suite and the room was very huge! We stayed 3 days there and we felt very conmfortable. Thank you Luxfort! We will be back next time

        Reviewed September 12, 2015
        12345
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