Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel
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Standarta numurs ar 1 divvietīgu gultu - Gulta Al Safwah Royale Orchid Hotel
Standarta numurs ar 1 divvietīgu gultu - Gulta
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Vestabils Al Safwah Royale Orchid Hotel
Vestabils
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Vestabils Al Safwah Royale Orchid Hotel
Vestabils
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Viesnīcas interjers Al Safwah Royale Orchid Hotel
Viesnīcas interjers
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KARTĒ Al Safwah Royale Orchid Hotel
KARTĒ
Izcili
Atrašanās vieta
9,3
Skatīt visus 37 foto Al Safwah Royale Orchid Hotel
Skatīt visus 37 foto
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7,6
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Numuru veidi
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Standarta divvietīga istaba ar skatu uz Haram (Standard Double Room Side Haram View)
Standarta divvietīga istaba ar skatu uz Haram (Standard Double Room Side Haram View)
...
  • Skats: Pilsēta
  • 20 m²/215 kv.pēdas
  • 1 King izmēra gulta
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Standarta numurs ar 1 divvietīgu gultu (Standard Double Room)
Standarta numurs ar 1 divvietīgu gultu (Standard Double Room)
...
  • Skats: Pilsēta
  • 20 m²/215 kv.pēdas
  • 1 divvietīga gulta
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Standard Quad Side Haram View Room
Standard Quad Side Haram View Room
...
  • Skats: Pilsēta
  • 30 m²/323 kv.pēdas
  • 4 vienvietīgas gultas
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Standarta numurs, četrvietīgs (Standard Quadruple Room)
Standarta numurs, četrvietīgs (Standard Quadruple Room)
...
  • Skats: Pilsēta
  • 30 m²/323 kv.pēdas
  • 4 vienvietīgas gultas
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Standard Triple Side Haram View Room
Standard Triple Side Haram View Room
...
  • Skats: Pilsēta
  • 25 m²/269 kv.pēdas
  • 3 vienvietīgas gultas
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Standarta numurs, trīsvietīgs (Standard Triple Room)
Standarta numurs, trīsvietīgs (Standard Triple Room)
...
  • Skats: Pilsēta
  • 25 m²/269 kv.pēdas
  • 3 vienvietīgas gultas
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Panoramic Kaaba View Room
Panoramic Kaaba View Room
...
  • Skats: Pilsēta
  • 30 m²/323 kv.pēdas
  • 1 King izmēra gulta
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Standarta numurs ar 1 divvietīgu gultu (Standard Double Room)
Standarta numurs ar 1 divvietīgu gultu (Standard Double Room)
...
  • 26 m²/280 kv.pēdas
  • 2 vienvietīgas gultas
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Deluxe Side Kaaba View Room
Deluxe Side Kaaba View Room
...
  • 20 m²/215 kv.pēdas
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Deluxe klases numurs (Deluxe Room)
Deluxe klases numurs (Deluxe Room)
...
  • 31 m²/334 kv.pēdas
  • 2 vienvietīgas gultas
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Jaunākie klientu komentāri

Agoda atsauksmes (842)Booking.com atsauksmes (2448)
Viesnīcas stāvoklis/tīrība:7,2
Iespējas7,1
Atrašanās vieta9,3
Numurs komforts un kvalitāte7,1
Pakalpojumi7,4
Atbilstība cenai:6,9
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Atlasīt viesu komentārus pēc:
Valoda
العربية
English
Bahasa Indonesia
עברית
vairāk
Numura veids
Standarta numurs ar 1 divvietīgu gultu
Standarta divvietīga istaba ar skatu uz Haram
Standarta numurs, trīsvietīgs
Standard Triple Side Haram View Room
vairāk
Parāda 643 pārbaudītu viesu komentārus
12345
9,6
Izcili
norizana no Malaizija
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās3 naktis 2017. gada decembris
Good hotel”
Repeated stay due to perfect location and good for money. Made your umrah/haj ease and comfortable
Novērtēts 29 augusts 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 04 septembris 2018
Al Safwah Royale Orchid Hotel
9,2
Izcili
norizana no Malaizija
Solo ceļotājs
Standarta numurs ar 1 divvietīgu gultu
Uzturējās3 naktis 2017. gada decembris
Perfect location”
Can do umrah/haj with ease and comfortable. Location and good for money.
Novērtēts 29 augusts 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 04 septembris 2018
Al Safwah Royale Orchid Hotel
8,4
Fantastiski
Mohd no Malaizija
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās7 naktis 2018. gada jūlijs
Good location. Very close to alHaram”
Breakfast is continental type. Coming from Malaysia, the breakfast not so favorable. However, it is located just a floor above Malaysian restaurant, so not so important. Better to book without breakfast (for Asian)
Novērtēts 07 augusts 2018
Dear Mr.Mohamed, Thank you for your stay with us in AL-Safwah Orchid Hotel and taking the time to share your opinion We were very pleased to read your opinion and we promise you to take all your comment into considerations Once again, please accept our sincerest apology, We hope to welcome you soon Mohammed EL-Nemaky Guest Relation
Atbildēti 19 augusts 2018
Al Safwah Royale Orchid Hotel
5,2
Kamran no Saūda Arābija
Ģimene ar maziem bērniem
Standarta numurs, četrvietīgs
Uzturējās vienu nakti 2018. gada jūlijs
Virs vidējā līmeņa”
Great Location is the only advantage. Else they are out to treat you as trash, esp if you are non arabic speaker.
Novērtēts 09 jūlijs 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 26 jūlijs 2018
Al Safwah Royale Orchid Hotel
9,2
Izcili
JAVAID no Saūda Arābija
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās vienu nakti 2018. gada jūnijs
Nearest Hotel to Makkah Masjid Al-Harem.”
Very Nice peacefull. You can see Haram from hotel pray area.
Novērtēts 22 jūnijs 2018
Dear Mr.JAVAID, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 26 jūlijs 2018
Al Safwah Royale Orchid Hotel
10,0
Izcili
Arif no Indija
Ģimene ar maziem bērniem
Standarta numurs, četrvietīgs
Uzturējās2 naktis 2018. gada maijs
Excellent stay”
Please maintain the same
Novērtēts 13 maijs 2018
Dear Mr. Arif, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 13 maijs 2018
Al Safwah Royale Orchid Hotel
9,2
Izcili
Adnan no Saūda Arābija
Ģimene ar maziem bērniem
Standarta numurs ar 1 divvietīgu gultu
Uzturējās2 naktis 2018. gada maijs
Would recommend for family stay. Value of money. ”
Enjoyed our stay at safwa. Very close to Haram. Easy access. Variety in breakfast.
Novērtēts 06 maijs 2018
Dear Mr.Adnan, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 07 maijs 2018
Al Safwah Royale Orchid Hotel
8,0
Fantastiski
Mohamad no Malaizija
Grupa
Standarta numurs, četrvietīgs
Uzturējās6 naktis 2018. gada aprīlis
Great location but average/crowded breakfast”
Hotel is quite old and breakfast nothing to shout about. Contrast with Dar Al Ghufran pretty new
Novērtēts 27 aprīlis 2018
Dear Mr. Mohamed , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
Atbildēti 28 aprīlis 2018
Al Safwah Royale Orchid Hotel
8,4
Fantastiski
Aisha no Apvienotā Karaliste
Ģimene ar maziem bērniem
Standarta numurs ar 1 divvietīgu gultu
Uzturējās7 naktis 2017. gada aprīlis
Fantastiski”
Some of the reception staff were excellent, courteous, kind and helpful. I was joined by my brother and his young family and he had to wait about 3 hours for his room to be available. The recption staff was different at the time of his check-in and it would benefit the hotel if they trained them all in customer-service and communication skills. Other than that, InshAllah I would stay at this hotel again. Thank you very much.
Novērtēts 04 aprīlis 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 23 aprīlis 2018
Al Safwah Royale Orchid Hotel
10,0
Izcili
Muhammad no Pakistāna
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās2 naktis 2018. gada marts
Excellent Place to Stay at Mecca”
Great place to live at Mecca They need to improve their front desk as they took almost 3 hours to give me room although we reached at hotel at 5PM.
Novērtēts 25 marts 2018
Dear Mr.Muhammad, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 23 aprīlis 2018
Al Safwah Royale Orchid Hotel
2,0
ARIF no Apvienotā Karaliste
Biznesa ceļotājs
Standarta numurs ar 1 divvietīgu gultu
Uzturējās3 naktis 2018. gada marts
Umrah Trip”
i have just visited Makkah for Umrah trip and stay this hotel This Hotel is worse hotel I have ever stay. Their customer services rubbish none of them speak English at receptions and the way they talk to customer like they giving you free room. I have check in room no 1233 and in bathroom toilet position was impossible to use it i have requested change room and they said they can't do anything i have try to call agoda on customer services i was on hold music for 20min and i got frustrated and put the phone down Second day i back hotel after 9 o'clock evening room wasn’t clean i ask reception and they send someone. Third day same thing room wasn't clean i went reception and they send someone to clean room. This Hotel is not 5 star i advise not to book as 5 star
Novērtēts 22 marts 2018
Dear Mr. Arif , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. Very sorry for the experience you got at our Hotel ,and we will work hard to improve it We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
Atbildēti 23 aprīlis 2018
Al Safwah Royale Orchid Hotel
8,0
Fantastiski
Mohammed no Apvienotā Karaliste
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās6 naktis 2018. gada marts
Very close to Haram”
It was nice comfy and easy to access hotel very close to Haram lift facility was good enough to make on time for prayer also If due to your own laziness or illness you can't make it to HaramSherif than there is massive prayer hall to read it prayer and also prayer and As an can be heard in room with Audio Stereo speakers installed in each room. Breakfast was full buffet good omelette to health salad or oriental to middle east taste. Bakery was fully yummy make ones tea or coffee extra special with sweet dishes
Novērtēts 22 marts 2018
Dear Mohammed, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
Atbildēti 24 aprīlis 2018
Al Safwah Royale Orchid Hotel
6,0
Aly no Ēģipte
Ģimene ar lielākiem bērniem
Standarta numurs, trīsvietīgs
Uzturējās2 naktis 2018. gada februāris
Best location and worst receptionist ”
I arrived late at 10.30 pm The first receptionist was very rude, he was doing nothing and told me 2 wait for a while... I went to another receptionist he made check-in in just few moments.. Then i started suffering.. No cards to take my room. For the first time to face a strange thing like this!!! I have been traveling for more than 20 years and never faced a situation like this!! All the receptionist tried searching to find a card to give to me. At this time i was waiting and watching the scene, during that time the rude receptionist made check-in for 2 rooms and i have seen him giving them the room cards!!!! Now i raised my voice and strated fighting with him, once i raised my voice i got the room card in 1 minute!!! Very surprised and upset from the scene and attitude
Novērtēts 25 februāris 2018
Dear Mr. Aly , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
Atbildēti 25 aprīlis 2018
Al Safwah Royale Orchid Hotel
6,4
Labi
Ahmad no Saūda Arābija
Ģimene ar maziem bērniem
Standard Triple Side Haram View Room
Uzturējās vienu nakti 2018. gada februāris
Other than excellent location, the hotel has little to offer”
Facilities are quite laid-back and may need refurbishment, but the hotel is blessed with its excellent stone's throw location.
Novērtēts 18 februāris 2018
Dear Mr. Ahmed, Greetings from Al-Safwah Royal Orchid Thank you so much for your comment and very happy that you enjoyed your stay at our Hotel we hope to have you back at the hotel when our renovations have been completed, Mohamed EL-Nemaky Guest Relations
Atbildēti 25 aprīlis 2018
Al Safwah Royale Orchid Hotel
5,6
Ghazala no Kanāda
Grupa
Standarta numurs, četrvietīgs
Uzturējās5 naktis 2018. gada februāris
Hotel staff don't speak any English and send you to 5 different people to get one simple answer. ”
Hotel staff was not nice or polite. I. Addition, they did not speak any English and it was painful to get any answers. Multiple beds were crooked (one corner was much lower than the rest). Things were not restocked properly. We had to keep asking for toilet paper. Hand towels weren't provided after the first day. The plus side was the proximity to the haram. However, other hotels are equally close if not closer.
Novērtēts 14 februāris 2018
Dear guest, Greetings from Al-Safwah Royal Orchid Thank you for your stay with us also for your comments and very sorry for the experience you went through , and we promise you to take all your comment into considerations Once again, please accept our sincerest apology, We hope to welcome you soon Mohammed EL-Nemaky Guest Relations
Atbildēti 25 aprīlis 2018
Al Safwah Royale Orchid Hotel
5,2
MUBEEN no Saūda Arābija
Pāris
Standarta numurs ar 1 divvietīgu gultu
Uzturējās2 naktis 2018. gada februāris
Virs vidējā līmeņa”
Well, only the location of the hotel seemed good, the rest is below satisfactory!!!
Novērtēts 11 februāris 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon when our renovations have been completed Mohamed EL-Nemaky Guest Relations
Atbildēti 28 aprīlis 2018
Al Safwah Royale Orchid Hotel
10,0
Izcili
AG no Malaizija
Ģimene ar maziem bērniem
Standarta numurs ar 1 divvietīgu gultu
Uzturējās2 naktis 2018. gada janvāris
great location with average value”
not bad...still got room to improve
Novērtēts 10 februāris 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon when our renovations have been completed Mohamed EL-Nemaky Guest Relations
Atbildēti 28 aprīlis 2018
Al Safwah Royale Orchid Hotel
6,0
Mohamed no Saūda Arābija
Ģimene ar lielākiem bērniem
Standarta numurs ar 1 divvietīgu gultu
Uzturējās vienu nakti 2018. gada janvāris
Bad hotel administration and poor furniture ”
Bad reciption, rooms were not ready, keys were not available, rooms were very poorly furnished Poor service The good things are it’s location neer almasjed alnabawy and good breakfast
Novērtēts 31 janvāris 2018
Dear Guest, Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel , Mohammed EL-Nemaky Guest Relations
Atbildēti 26 jūlijs 2018
Al Safwah Royale Orchid Hotel
5,2
Naeem no Saūda Arābija
Ģimene ar maziem bērniem
Standarta numurs ar 1 divvietīgu gultu
Uzturējās vienu nakti 2017. gada decembris
Hotel location is good but breakfast is not good, prepared based on staying people.”
Hotel location is good but breakfast is not good, prepared based on group staying in hotel, my stay majority of people are malaycian or indonesian so breakfast was prepared accordingly. Long que to take food.
Novērtēts 16 decembris 2017
7,2
Ļoti labi
Muhammad no Pakistāna
Ģimene ar maziem bērniem
Standard Quad Side Haram View Room
Uzturējās vienu nakti 2017. gada oktobris
Location Only”
I’ll book again if for a short trip but it’s a good value for money option.
Novērtēts 10 decembris 2017
Dear Mr. Mohamed, Greetings from Al-Safwah Royal Orchid Thank you so much for your comment and very happy that you enjoyed your stay at our Hotel we hope to have you back at the hotel when our renovations have been completed, Mohamed EL-Nemaky Guest Relations
Atbildēti 29 aprīlis 2018
Al Safwah Royale Orchid Hotel
12345
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