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This is primarily a hotel for business people. The hotel does not provide a shuttle bus from the HSR station but it does provide a shuttle to the Hsinchu Science Park. The location is good, but about a 20 minute walk to the major sights to see in Hsinchu, and about a 10 minute walk to the Big City Mall. The hotel staff was very curteous and helpful.
Good environment and location ”
Near big city and cafes, good location. Only improvement required is the light in room too dark. Should change as in made ppl feel dizzy to work in the room.
Excellent location and close proximity to shops and station. I am particularly impressed by the professionalism shown by the concierge team at the entrance. Very courteous and helpful. Good service overall.
Spacious room with spectacular city view. Staff serve with courtesy”
The location is good for 15 min walk to train station and 10 min walk to city centre shopping mall which is ideal for people for leisure travel. Indoor heated swimming pool is good for any seasons. Next time I must come and dine in their restaurant💌
Luxury for less”
This is my favorite hotel in Taiwan. My husband and I often have staycations here and each time we leave feeling like we got more than our money's worth. Only 100-120 usd a night and it feels like a much more expensive place. Highly recommended.
Getting a bit Dated”
Still a very nice hotel, a bit pricey. Buffet's are good but not fabulous. It's looking a bit dated in a number of ways. For example, the hotel should add USB sockets next to the bed and miscellaneous "little things." Downright stingy on the instant coffee / sugar, etc. in the room and no Nespresso machines I would expect in a hotel of this rating. I still stay there as haven't seen a nicer hotel in the same general area of Hsinchu.
Best Hotel in XinZu”
This is by far the best hotel out of all hotels I've stayed in the territory. The staff were very professional and efficient, the location locates just upstairs and shopping mall, having also the region's biggest shopping mall located 5min walk from you. The room was very spacious- but it would be better if they have bigger shower. The food offering for the morning was standard, more like 3star. Apart from these issues, I would still come here as my next stay.
Great stay! ”
We had a very good stay in Ambassador Hotel. The rooms are spacious and clean. All the basic necessities such as toothbrush, comb, body lotion etc are provided. Would recommend this hotel to friends and definitely staying here again when in Hsin Chu
Great Hotel, "So-So" Internet Speed”
Great hotel in all respects except the broadband internet speed. With Hsinchu the "high-tech Silicon Valley" city of Taiwan, was surprised at their very slow internet speed. If you don't want the huge buffet dinner, you can order à la carte on a mezzanine area directly above the main restaurant with very good food at realistic prices.
Fantastic hotel next to shopping centre”
Definitely 5-star standard and very suitable for business travelers. It's a bit far from the HSR station but not a problem with taxi. The breakfast spread was very good, and internet access fast enough for me to get my work done. It's a pity I couldn't stay longer.
Spacious room with great service”
I stayed for 3 nights, staffs were very friendly and attentive. I have requested for iron early in the morning and within a short while, it was delivered to my room. Food was more to western style and as I am vegetarian, so choices of breakfast was not so attractive to me. Overall, still strongly recommended to stay here.
Excellent hotel, with great gym and pool”
I have stayed here twice now. The gym is great (most important feature for me) and the room very nice and well appointed. The food is good but I rarely have time to dine/enjoy a buffet so I didn't make much use of it. They also have a cigar/whiskey bar which carries some fine Cubans.
A nice, classy place with great facilties”
I've stayed in a range of Hsinchu hotels--this was definitely a good choice of those available. The exercise facilities in particular are very good. The restaurant is passable, but there are many others in the area so you don't have to settle for it.
Very nice hotel, excellent facilities, convenient”
The accommodations and service were excellent. The restaurant and breakfast were passable but not great. The exercise and sauna facilities were definitely the highlight for me--I travel a lot and so these are very important for maintaining health and fitness in my life. Nice range of workout equipment, superlative sauna and jacuzzi and steam room. On the downside, the cable selection was very narrow, and the reception was bad. So bring your own entertainment if you like TV or movies.
wonderful view from room”
didn't know it's a 5 star hotel when booking. location is slightly far from train station, but walkable. view from room was fantastic.
It will be my favour choice when I'm going to Xin Zhu. ”
It will be my favour choice when I'm going to Xin Zhu.
Really recommend ”
The room and service is good
Extremely cozy ”
Perfect accomendation experience
Nice Views and Near to Big City”
We stayed a night before leaving for Taoyuan International Airport. It is amazingly nice with very large room, comfortable beds and high speed wifi. Toilet is nicely designed and have a bath tub. Facilities are sufficient. - gym, spa, swimming pool More importantly it is just 5 mins walk to Big City/Sogo. There are many stores and eateries. Good location to avoid Taipei for the last night & easy parking usage.
Love the place and will come back”
Great view from the room and it is clean. The staffs are very nice and give me the best service I ever had. The trip was for my best friend's wedding and they made the same floor for the room as my friend. It is very good service. Just location is not close to the city center, but it is a great place for high class hotels.
Staff were kind and helpful, food (we had the buffet dinner and room service) was good, our room was big and very comfortable and the pool was great. If you're looking for somewhere to stay in Hsinchu, I highly recommend the Ambassador.
Top class hotel”
The room is big and spacious and their staffs are very professional and helpful. Nice comfortable bed. Gym is adequate. Really enjoy the Sauna facilities. Walking distance to ShinKong and Big City shopping malls.
comfortable room, great staff”
We really enjoyed our stay in the Ambassador Hsinchu. The staff are very helpful and knowledgeable. The room was spacious and comfortable with a comfy bed. The location was great as we could walk down town from the hotel. The business center was well set up and had private rooms with a computer and internet. A great stay, would stay again.
First time in Taiwan”
My stay was very nice. I needed a quiet room as I was there to attend an educational course and my request was fulfilled. The rooms were quiet, well-appointed and spacious. I cannot say enough about the professionalism of the staff. I needed a taxi to be sent for me in the evenings and the staff always made sure the taxi was there, on time. I felt well cared for and appreciated as a guest of the Ambassador; I'd recommend it without reserve!
Nice Hotel, Let-down by Inflexibility”
Hotel was really huge & nice. Enjoyed having a pool, sauna and fitness centre at my disposal. My only disappointment was the inflexibility of the hotel when it comes to the use of breakfast vouchers. I guess that's the norm when it comes to these big business hotels. Not really their fault but I am used to the hospitality of smaller hotels.
Good choice in Hsinchu”
Customer service at Ambassador Hotel is awesome. Staff are very polite and helpful. Breakfast spread is good. Wide variety available. Hotel is located on top of of a shopping mall which makes it very convenient.
A Great Little Treat In a Soon to Boom City”
It was a wonderful experience. Upon arrival we were checked in promptly and taken to our room. Within 10 minutes, there was a knock on the door. One of the hotel staff members brought us a plate of fruit and chocolate, a complimentary token of our stay. The hotel is conveniently located close to the Central Business District, as well as a short walk to the train station. Taxi's in the area can easily be found and there are many restaurants located close by.
Excellent services provided by the staff.”
We had a pleasant two-night stay. The experience was excellent. The service staff were very responsive and quick to greet/assist guest. Kudos to the service staff and please keep up the excellent smile. It is not easy to retain service staff with good customer skill these days. Well done ;)
Great hotel for travellers, clean and comfortable ”
I have stayed in the hotel for about 1 week. it is definately not the best area to stay in if you are a tourist, you should stay in city area. the hotel staff are friendly and helpful at the front desk, the rooms are clean and tidy. the breakfast has a lot of variety, however, i never had the chance to try it properly. morning taxi cues tend to be a bit long, but usually within 10 mins wait. there is a food court at the mall next to it, which is opened till 9 30 at night, so room service is not your only option if you ever worked till late. however except for the mall, there is nothing else within walking distance. As for "zheng wang miao" it is about 5 mins taxi ride from the hotel, it is a wonder street with lots of taiwan local food.
Great stay in 'Silicone Valley' of Taiwan”
This new hotel sits atop an excellent Japanese department store. The Reception Desk is on the 12th floor. Rooms surround a lovely atrium. We stayed 3 nights and wished we could have stayed longer. Our rate was $114 including breakfast! We couldn't stay in a Holiday Inn in the U.S. for that. Rooms were roomy, well equipped and immaculate. We had stayed in the Ambassador Hotel in Taipai. There is a free shuttle running to that sister hotel and to several major points in Hsinchu during the week. This is an excellent hotel.
Good Location, Good facilities but Could be better”
there were welcoming chocolates in our room which were a nice touch. the curtains were amazing as it totally blocked out all sun light. house-keeping came knocking at 9:15am which were a bit early. late-check out was not granted but understandable as it was new years.
Best choice of hotel in Hsinchu downtown area”
The hotel is connected to Mitsukoshi department store which is a big plus for travelers. There are many good restaurants choices in the hotel and they are all delicious. Breakfast selections are good and satisfactory, and the venue has a soothing garden view. The only problem is the access to the gym, it is very awkard for guests in bath ropes walking through the lobby and have to transfer 2 elevators to get to the gym, very embarrassing. Hoping hotel can do a proper adjustment for this.
Great location, nice facility and ervice”
the location is nice, not very far away from hsinchu train station (5 mins walk) and the hotel also offers parking lots. the room is comfortable and i like the decoration (simple and cozy). i also went to the fitness room and use the sauna, steam room. having a relax night there. the most impressive part is its indoor swimming pool,it looks very nice! but very pity that i didn't bring my swimsuit.
Very nice - enjoyed my stay there. The outstanding feature of this hotel has to be the location. The rooms are very well maintained and the bed extremely comfortable. In general it was a pleasant stay. Would surely go back due to the service and location.
Good location, confusing elevators”
the hotel amenities were very nice and the place is accessible. the staff were also very helpful. the thing that confused me was the elevators. since the hotel is in the upper floors and the mall was in the lower floors, you had to take the elevator to the 12th floor where the reception was and then take a different elevator to the rooms. maybe this might be security issues but its just a peeve.
5 star comfort in Hsinchu”
my first time staying in hsinchu and i was very satisfied with this hotel. it seems to be the tallest building within hsinchu city and the interior is very comfortable. relatively large rooms, comfortable bedding, extensive dining options -room service and restaurant and basically all facilities you'd expect from a 5 star. whilst i have no experience with other hotels in hsinchu, i will stay here again when visiting hsinchu, as opposed to staying in taipei.
Excellent Hote Very Good Service”
Hotel was excellent in quality service, staff were extremely helpfull from the front reception to helping guide to a local italian restaurant as the hotel western restaurant was closed for refurbishment. Will definitely return. Great Hotel!
Good hotel with reasonable price”
This hotel is on the high floor of a department store, makes it convenient for shopping and dining. It is close to a KTV shop, convenient for entertainment too. We did not have time to enjoy its own restaurant and facilities, but all seems well fit to its five star status. Staff is very helpful, complimentary fruits and water was a welcome surprise.
Great room, cozy.”
Bathroom is big, but the bathtub water is green. Don't really know the reason, so we didn't use that. After all, the room is big and excellent. Will stay there again.
A very good Hotel with good service and good facilities.
Good breakfast and facilities including hot bath tub and swimming pool ”
Room rate A bit high and not near train station
location was good, staff was friendly and helpful.
Quality time and stay”
Great experience and enjoyment for the stay!
good location. nice room.
good location and clean ”
do not worry about the other things that you need, the location is very strategic.
good location for shopping
Good place for rest”
Room is clean and comfortable with powerful shower in the bathroom. Buffet breakfast is very good. Will stay here if we come to Hsinchu again.
Excellent hotel Good service, Clean, comfortable! Great facilities!
Meets the standard of a 5 star hotel!
One of the best hotel stay experience”
It was amazing and I was impressed by the overall experience. There wasnt a need for room of improvement because i felt everything was outstanding.
near department stores”
everyone like it !”
most memorable as per my children age 10 and 13. Best stay ever!
Always use this hotel for biz trip ”
great as always
Good location and food”
A great place to stay ”
We had a great time and would definitely stay here again.
Great Family Stay and Great Service staffs”
Great for our family and my children missing the hotel stay:)
I use this hotel everytime ”
Excellent Biz Hotel ”
Perfectly located. Warm and attentive staff”
Very comfortable stay. Nice, clean and modern rooms. Friendly and attentive staff made the difference. Will be my preferred hotel choice in Hsinchu.
Great location and clean room”