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Excellent Hotel. A bit smaller rooms, as is normal in Japan. Very convenient to train station.
It’s all I expected of a great Japanese hotel; friendly staff; excellent location and small but well appointed rooms. I will stay in the hotel the next time I go to Nagoya for Rotary activity . Keep it up!
4 nightes stayed ANA Crowne plaze, just 5 miniutes walking to JR/subway station, good location and easy to connect anywhere in Japan, nice service and clean, spacious room but they dont have the welcome drink
good location, clean & comfortable”
good location to shopping and eating, closed to the Nagoya Railroad (Meitetsu) just 2-3 minutes, to airport just 30minutes. We stayed at 23/f, good view and have free wifi. Only disappointed on no complimentary drink bottle water.
A conveniently located hotel”
Nicely located hotel. Only 2 minutes walk from Kanayama rail station, which is one stop from Nagoya main rail station. Other underground connection excellent, It is next to a museum and hence there is planty of places to go to.
Great hotel close to Kanayama train station”
I stayed in this hotel for two nights, find it very convenience to travel by train. There are many restaurants just near to the hotel, or at the Kanayama station a few mintues by walk. There is a direct train going to the Nagoya airport from the Kanyama station. Surely, I will stay there again.
Staff not so nice/helpful and accomodating the first day we checked in.
Good service with car parking”
very easy to reach and good location for the late dinner as there have many good restaurant near by. The staff is great! good work! and we will be there next time.
Great Breakfast Great location Quite late check out time which is 12pm
Every things' as you would expect from a typical Japanese 4 stars Hotel, excepted that there's no gym in this hotel. And they didn't allow late check out, not for even an hour. The location was as good as it can get, right next to a major train and MTR station.
Great location by a main station. Many places to eat.”
Good location and many places to eat. The hotel was clean and the staff members were extremely professional and spoke great English. I highly recommend this hotel for both business and leisure travelers. Also, if you plan to go to Legoland, it is approximately 25-30 minutes away. I will certainly stay there again on my next trip to Nagoya.
I requested a non-smoking room for two adults and one kid a few months before we landed in Nagoya. But it ended up there was smell of smoke in the room, and the two beds were really small. Each bed was definitely for only one person. I called the front desk and they insisted the room was non-smoking and there was no additional bed. I had to squeeze into the bed with my eight year old. It was disappointing. Fortunately, we stayed there for only one night.
It was short but we have a very nice stay. Only stayed for a night because it's a bit pricey. But if I had booked earlier, I would have chosen this over others. The room was very clean and spacious. Totally different from standard Japanese Hotel rooms. Only a two-minute walk from Kanayama Station.
very friendly staff, but no baby bed available”
The staff reserved a table for us in advance in one of thw best restaurants in town and was also during our stay very helpful. The room was middle size (20m2) and the only regret we have is that the hotel didnt manage to get a baby bed in our room, according to them due to the room size although there are ways to find for a hotel even on restraint surface, so our son (10months) had to sleep with us in the bed. But nevertheless we can recommand the hotel for all travellers without very small kids or for a one-night stay
very easy to subway and airport”
This hotel is very great for business trip. Check in&out are very fast. Cleaning time is very flexible. Taxi is very expensive in Nagoya, but this hotel is near the train station to airport. Train is faster, comfortable and much cheaper then Taxi. I fully recommend you go to airport by the train.
convenient location, close to train station. ”
Hotel location is convenient. It's near to train station and a medium size shopping mall which needs only 1-minute walking from lobby to both areas. Overall is good except no wifi is available at guest room. It's quite unbelievable for a 4-star hotel didn't provide this basic service.
Nice and modern Hotel”
Very moderm and very nice hotel within a stone throws of the JR kanayama station. Very convenient for trips into Shin Nagoya and other parts. Staff desk very eager to please and help. Located in the open mall just across the train tracks on the east of the hotel. Recommended based on location and price.
Great location and service”
I spent 2 nights at ANA grand court Nagoya. The service at reception was business-like and polite. They did not allow for early check in. The room was spacious, quiet and peaceful. Nice desk, flat screen TV. The bathroom amenities were excellent. The bed was very comfortable.
Nice view and near the Rail Station”
easy to get here straight from international Airport on express train. Very good location for getting around the city via the subway which was great, easy to use and always on time. Staff were excellent. A few good restaurants nearby as well. It is a good hotel and should be considered as an option.
Stayed here for 2 nights for business purpose. The great thing about this hotel is its lacation, just next to Kanayama station links you to almost all JR, sub lines. Great views from the room, but room size is generally small compared to world standards. Rooms service menu is a bit limited but delivery is quite fast.
Great location, full equib in quite small room”
I spended 4 business nights for a medical meeting there. The location of hotel is superp, very close to Kawayama station, which connecting to airport and intown subway lines. It's also close to a shopping mall and many nice japanese restaurant. Infornt of the hotel, there is pick up free bus to go to aeon shopping mall every 30min, very convenient. Hotel staff is very nice and support. There is some smell of cigarette in certain floor. But the rest is OK.
Very nice hotel and helpful staff”
the hotel services are high standard so expect them to be pricy (breakfast/laundry/...). but with the best flex rate you can get a very nice room for not that much, in very well situated location in kanayama.
They have good position in the middle of the city. Good traffic connection and they near the shopping mall around the hotel less then 5 min. You can change the Shinkansen to next station from nagoya to all nippon station.
Very pleasant stay. Convenient and very comfortable hotel. The room and services are perfect. Only bad point, the breakfast is very expensive compared to its cost. Japanese dishes of the buffet may be good, but continental dishes are definitely poor and not at the level.
excelent hotel with nice service”
The hotel location is very close to peaople who arrive from the airport.Also the train station give excelent transportion all over nagoya. The room have a nice view and they are very well confertable for peaople who want to stay for a long time.
Comfortable and convenient hotel！”
Hotel staff are very nice and efficient. We had a drink at its sky lounge with a beautiful night view of Nagoya.
Near Kanayama station”
Near local train station and many dining options nearby
Just next to Kanayama station
Excellent in everything”
Only one choice in nagoya.
Excellent location and good services.”
Just next to metitisu train station so that we can reach hotel very soon even we took night flight to Nagoya. Only few subway stations to 榮 and大須觀音and we bought one-day pass to visit all sights.
Easy to reach by train. Many restaurant nearby which serve various kinds of Japanese food. Very comfortable room facilities which suitable to family with 3~4 members
Sweet night to stay in Nagoya”
location is just beside the JR/subway. the room is spacious and have good city view. Many pillows. Free wifi and eye mask.
Good service in a convenient location”
Good service in a convenient location. Friendly and attentive staff. Just a minutes walk from Kanayama Station.
the hotel is excellent”
The traffic is good, just next to Kanayama station, the room is very comfortable
Nagoya is a main city in Japan, it is worth to go ”
The staff can speak english, the air conditioner is cold enough, that‘s a really good hotel
convenient, excellent transportation network, only 2 mins walking distance from the subway station to the hotel. Even it's raining, there's canopy covered from the subway station to the hotel.
Very good location but only standard servixes”
There are bo facilities at all eg swimming pool and fitness room. The room was not well cleaned. The staff has a standard service and attitude but not eager to help at all. The only consideration to stay at this hotel is its location which is adjacent to the JR and subway station. As a whole, the room rate is not worthy only for its location.
Not the worst”
Leaving my terrible smelling room. Don't be fooled by the "we'll try to give you your smoking/non-smoking preference room on check in" line. Basically they have too many smoking rooms and thinking you'll get a non-smoking one, when in fact, they're just filling their smoking rooms by lying. They didn't even as my preference at check-in. No apology. No attempt to make up for it. The worst part (besides being in a smoking room) was that the check in staff at the front asked the manager who just ignored us. Traveller beware of this tricky, stinky hotel.
Reasonablly confortable for business purpose”
When I checked out, I was told that the receipt of payment was not issued by the hotel but by Agoda. As I myself didn't know it, I was a bit upset. Afterall to get it through web site was quite easy and no problem. It could be much better if the hotel staff could advise me that at the front, since they knew I reserved through agoda.
At first they gave me a room that was a smoking room which was not what I requested but the hotel staff immediately tried their best and changed a non smoking room very quickly. Very good location and kind staff.
I hate smoking smell”
one of the worst place I have been, the smell of cigarette in the bed room make me and my wife got allergy problem.
excellent! I would like to go back for my stay
Easy access to train station”
The hotel room is not that big, but very comfortable during my stay. Easy access to train station. Lots of restaurants near the hotel.
Good location, friendly staff”
Nice clean hotel
Keep it up”
Good size clean room. Well maintained and madeup every day during our 4- night stay. Our privacy is respected and cleaning is completed discretely when we are out of room. Well done.
By the Station of singers”
Great location and out in front of the station are some lovely student singers/musicians. Super breakfast.
Good worth for value hotel ”
Excellent locaion, check in late - have staff assist throughout, car park with reasonable charges at heart of CBD, rooms with best amenities ever, eye warmer oack which really impresses me !!
It was a great value for money”
It was a very comfy stay and staff super helpful and polite. Shame that they didn't have a king bed in the twin bed size rooms
excellent location with good quality”
Last night of our trip”
The hotel is the landmark of the area, all rooms have provided a good city view! Very good location n direct express train to the airport! We had a very plesent stay on our last night in Japan!
Good hotel good location”
Over all it's a good hotel. Very close to the subway/JR. lines, has shopping area and many restaurants around
I like the spacious room and the location of the hotel. Easy to travel around with lots of eateries nearby. The staff have been very polite and helpful.
Staff service is good”
Please consider if you can provicde with no charge in early check in.
Very nice hotel with a great upper level bar”
Really had a good time with the staff on the top floor bar and restaurant.
it was good location and service was good, staff was all nice. i would visit them again.
improvement in room cleaniness and towels”
Nice hotel with nice rooms ”
No free WIFI at the room , I think they should offer in nowadays of service .
Grand hotel, modern furnishing”
Usual ANA hotel comfort, however, amenities are not too convenient at that location in Nagoya.
great location but small room”
I'm non smoker but i stayed smoking floor. It was very smelly and unconfy the stay.