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|Tuvākā lidosta||Hang Nadim Airport (BTH)|
|Attālums līdz lidostai||26,1 km|
Ideāla atpūtas un relaksācijas vieta, Banyan Tree Bintan, kas atrodas Lagoi, Bintanas sala apkārtnē. No šīs vietas viesi ir viegli pieejams viss, ko piedāvā dzīvīgā pilsēta. Labi koptā apkārtne un novietojums blakus Laguna Bintan golfa klubs, Lagoi Bay, Treasure Bay piedod šai viesnīcai īpašu šarmu.
Lielas pūles tiek veltītas, lai klients justos ērti. Lai tā būtu, naktsmītne nodrošina labāko apkalpošanu un ērtības. 24 stundu pakalpojumi numurā, bezmaksas Wi-Fi visos numuros, 24 stundu apsardze, neliels veikals, ikdienas uzkopšana ir tikai dažas no iespējām, kuras pieejamas Banyan Tree Bintan, izņemot citas viesnīcas pilsētā.
Viesi var izvēlēties starp 64 numuriem, kuri visi rada miera un harmonijas atmosfēru. Viesnīcas karstais baseins (hot tub), privātā pludmale, golfa laukums (teritorijā), atklāts baseins, spa ir ideālas vietas atpūtai un relaksācijai pēc aizņemtas dienas. Izbaudiet nesalīdzināmus pakalpojumus un patiesi prestižu adresi Banyan Tree Bintan.
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Very good place!”
Staff are very friendly and service was top notch. Villas are situated not too near each other so there is privacy even in the outdoor balcony / jacuzzi area. Furniture / interior does look worn but is still very spacious and comfortable. Great ocean view from the room, and spa was fantastic. Pool and beach were good too and due to the smaller size of the resort, these are never too crowded and you can always find a chair to laze around on. The moment you settle down, staff will immediately bring you towels and cold bottles of water - once again, top notch service! There is buggy service to get you around anywhere in the resort too, so you need not walk to get anywhere. Food choices within the resort were limited though, same for the in-room dining menu. Overall, worth the price and makes a very good getaway!
Excellent choice for a quick break from Singapore”
Very nice facilities and amenities. Our villas was amazing. Perfect for relaxation. Excellent service wherever you go. Breakfast selection is fantastic. Lunch and dinner also good, but a bit pricey. Will definitely choose to stay here again when I come back and stay in a two-bedroom villa.
Dear Gregory, Thanks for the kind review. There is no greater pleasure than to welcome our guests back. With Best Wishes Alpha Eldiansyah General Manager
Weekend getaway from Singapore”
Staff & service was fantastic. That is perhaps the most intangible factor in Banyan Tree Bintan. They made up some special decor for our wedding anniversary & service were prompt and helpful. But aside from that, I can’t really any reason to go back again. The rooms are really dated, in need of a renovation. While the bed was really comfortable, the furnitures were old and you can see stains on the granites, marble and window blinds - just a sign of aging. The in-room jucazzi looked so old that we didn’t even bother to use it. Breakfast was mediocre at best for a hotel of such standard. Very limited facilities within the hotel and food was rather overpriced for the quality. I must give a 5 star to the hotel staff for the quality of service they give but the management must truly look into giving Banyan Tree Bintan a newer look.
Excellent customer service”
To the entire Banyan Tree staff team, I am extremely impressed with my stay and the customer service you all rendered. From the excellent transfer, extremely convenient & enjoyable check-in process, complimentary birthday deco & cake, excellent call service, fast buggy service, excellent dine-in service, wonderful spa treatment and the overall courtesy of the staff to me and my partner. A huge thank you to all of you for making this trip memorable and we will definitely come back! THANK YOU! Best Regards, Ruzaini
Definitely will come back!”
- Lovely resort with lots of greenery - Spacious room with very thoughtful and beautifully packaged amenities - Very friendly, helpful and attentive staff - Delicious cuisines at the restaurants - Gorgeous view at spa villa
Weekend couples getaway”
The wife and i were there for a weekend getaway to celebrate our anniversary. It did not disappoint. The villa we stayed in has an excellent view of the beautiful sea. The bed was very comfortable. Staff are exceptionally polite and friendly. Breakfast selection was decent and food wasn’t too bad. Overall, we had a wonderful stay. Downside? Everything here is pricier. Good for that occasional indulgence.
Stayed for 1 night. Got upgraded to the spa pool villa upon arrival. The room was amazing and very big! The view was spectacular from our villa. Got our own private pool, jacuzzi, steam room, spa room. All staffs were extremely friendly and attentive. Big thumbs up to the host staff “Yoga” for his excellence service from introducing us to the room and also getting us back to the ferry terminal in time. Would highly recommend.
Pricey but enjoyable experience”
Tranquil and enjoyable experience, albeit a little pricey. It is not near to the street foods in the south, so you should expect to spend almost most of your stay in the resort compounds. But Banyan Tree Bintan is linked by the beach to the Angsana Bintan, and that provides more food/restaurant and leisure options such as jetski-ing and parasailing. All in all, an interesting option for a short retreat for travellers from Singapore, although there might be better options in Singapore if you don't mind being close to the hustle and bustle.
Great location with a real holiday feel, with great staff. But over priced- always advertised at at 60 to 70 % off? Wine is 4 times the price you would pay in Jakarta, as is the food. It's not practical to wine and dine outside the resort so you have little option where to eat We had a villa with a private pool (SPA) but it was way too cold to use (not heated). Wifi didn't work very well. The share holders must love this place.
A wonderful "second honeymoon" for my wife and I”
Even though it was low season and the rates were already discounted, a stay The Banyan Tree never comes cheap. Not only that the on-site dining options were also expensive. That said, my wife and I had wonderful "second honeymoon" in our own sea-view villa. The building is nestled in a tropical forest on a steep slope overlooking the Straits of Johor, a beautiful view to relax into. The staff were all friendly and professional at the same time, which is no mean feat. The restaurants were three, with two small pools. There was access to a small bay and a beach with soft sand, which is great for a relaxing holiday. For those who are willing to stomach the cost, I would recommend it highly.
Morbidly overpriced!! We paid close to SGD 600 per night for the Rainforest Seaview Villa (vllla 201) and for that price we expected so much more. The room looked tired and in need of refurbishment, with stains on the walls in the bathrooms and old looking wood in the bedroom area. The balcony wasn’t very impressive either, other than the view of the sea. The wood decking looked old, and the much-advertised relaxation pool was horrendously green and mouldy – I wouldn’t go anywhere near it! The food was also ridiculously overpriced. One of our lunches was at the Treetops Restaurant where prices were to the tune of SGD 42 for a plate of Nasi Goreng. The total bill at the Treetops Restaurant came up to about SGD 120 for two main courses and two non-alcoholic drinks, and the food was pretty average. Dinner was at the Saffron Restaurant, where the food was good, but it still came up to SGD 170 for one starter, two mains, one dessert and one cocktail. Another lunch was at the Cove Restaurant – about SGD 100 for two mains and a pot of tea, but the food was sadly below average. Breakfast was a terribly sad affair. There was a small buffet section with the usual sausage and hash brown etc, but nothing looked appetizing. There was a ‘Chef Specialties’ menu at the table that provided some promise, with eggs benedict, cinnamon French toast and scrambled eggs with salmon. We ordered all three, and we were shocked at how bad everything was. No exaggeration – actually so bad we couldn’t bring ourselves to eat more than three bites, and we are people who hate wasting food. Needless to say, we were very disappointed. We did a couples massage at the spa, and that was a positive experience at least. On the whole though, I wouldn’t recommend the resort and I can safely say I wouldn’t go back. I am not sure why so many reviews are excellent, but to be fair perhaps these guests stayed at the Ocean view villas where they had an infinity pool. We took a tour of one of those and they are
Dear Jasmin, Thank you for your review and for choosing our hotel. Addressing your comment on our pricing, It is something that we constantly are monitoring and I can assure you that we are in line with the competitive hotels in the area. May I also highlight to you that there are many factors effecting our purchasing due to the remoteness of the island in terms of infrastructure, even though we seem to be located so close to Singapore. We have taken on board your feedback on the quality of room facilities; general maintenance is taken place and will ensure that the necessary measures are taken in order to improve the overall experience. We have started a rigorous upkeep program for all our rooms and are in the process of addressing the mentioned issues but are goes without saying that this should not affect your experience. Once again, thank you for the feedback and we will be addressing this issue. Regards, Alpha Eldiansyah General Manager
Went to banyan tree for a short getaway from Singapore. The staff and house keepers there are very polite and courteous. Special shoutout to tommy and Wendy for decorating our room with the swan. It was a pleasant surprise for us. We will return again!
We have been to 2 other such globally recognised cottage (villa) vacations by the beach / valley. At the Banyan tree it was equally good view and the villa but was slightly disappointing for its facilities provided & their cost. My wife and me, enjoy exploring food options, & activities to do, but the only limitation we pose is that we are vegetarians. At the banyan tree, we truly enjoyed the beach, the location and the villa with the view. The facilities and services (like the spa & water sports) however, were priced over the top. We also found the restaurants overly priced and lacking the options for a vegetarian. In a 2 day stay we had to make a visit to a restaurant outside the resort hunting for vegetarian options. And for one of our meals we opted for their bar and lounge in their own sister resort Angsana for decent vegetarian food. All in all we found the restaurant & food options average. The staff was very warm and helpful. They really made our anniversary special.
Dear Chirag, Happy belated anniversary to you and your wife!! I am so delighted thatyou chose to celebrate such a special occasion with us. I have shared your feedback in regard to limited vegetarian selection to our Executive Chef for further action. While for the price wise, It is something that we constantly are monitoring and I can assure you that we are in line with the competitive hotels in the area. Once again, thank you for the feedback and we will be addressing this issue. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Regards, Alpha Eldiansyah General Manager
Fantastic room with tremendous views - we were very fortunate to be upgraded to the two bedroom villa with infinity pool. The staff are wonderful - so friendly and attentive. Our only concern was that the restaurants are extremely expensive and in our view, unnecessarily so. Everyone expects to pay more in hotel restaurants.....but when you're getting towards SG$40 for a starter, this is too much. We felt that at least one of the hotel dining outlets should be more affordably priced - chances are with more reasonable prices, the restaurants would end up getting more patronage anyway, making up for lowering prices.
Great Villa for a weekend getaway”
Stayed in the rain forest sea view villa over the weekend and fully enjoyed the experience. Although there were a few areas where signs of aging were visible, the room was still a great place to be in. The service provided by the staff was excellent. The food at both Saffron and Treetops were very good as well.
Excellent Service, great ocean view though ferry journey can be rough.
Amazing stay in a tropical paradise”
Had a great short stay at the Banyan Tree. Was there with my wife and 2 children aged 12 and 6 and we all loved our time there. Being in the middle of a 'jungle' meant that it's hard to keep things 100% clean as the wild animals are not domestically trained! ;-) The staff and service are second to none from the moment you step off the ferry to the moment you are checked back on the way back to Singapore. Breakfast was lovely, the villa was amazing, the resort was incredible and the whole experience was unique and out of this world.
Dear vipul, What a wonderful review, we truly appreciate your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warm Regards, Alpha Eldiansyah General Manager
No Hot Water”
Our stay would be perfect if we had hot water. They fixed it twice, from cold water to warm water to hot water for 3 mins. Had to wait one hour each time. Appreciate their effort though. Service is excellent. Many activities to participate. Thai cooking class is fun. The view is awesome. Although there was a cockcroach in the room and tar balls at the beach, those were unavoidable and we still have had a wonderful stay at the resort. Thank you for the staff who work hard to make a difference.
Nice Rooms, however a bit dated - and the beach NEEDS CLEAN UP”
Hotel staffs have made the stay great for us and the effort they have put in to make the experience a good one. Though the room itself is a little dated and house cleaning can be a bit more thorough. The room had dust on the window ledge and some spiderweb. What was a let down for me personally was the beach, the beach was completely filled with plastics! They could have done more to clean it up for the environment as well as the hotel appearance. Hope the will get someone to clean that up soon! p.s. local restaurant was good but COVE can do with a bit of improvement in terms of taste and ingredient freshness...
Dear Peerampa, Thank you for your comment and taking the time to post. Let me also assure you that we have a rigorous maintenance program and would like to extend my sincere apologies for not meeting your expectation. At the same time I am glad that you have left with positive memories.I feel terribly sorry to know that our room did not live up to your expectation during your stay. I have highlighted your comment to respective Head of Departments and together the team is making sure such disappointment will not happen again in the future. Please accept my deepest apology on our shortfalls that you have experienced during your stay. Sincerely, Alpha Eldiansyah General Manager
Luxury Weekend Escape”
Short hop from Singapore to celebrate my wife's birthday. The Banyan Tree is definitely not cheap but we had a great experience. Beautiful room and our own private pool area. We were able to have to the in-room BBQ experience (where the chef sets up for you to cook your own fresh meat/seafood. Recommended! Staff extremely helpful and supportive. Also nice dining facilities around the rest of the resort.
Dear Matthew, I am delighted that we were able to exceed once more your expectations and be the host for your wife’s birthday. Thank you for posting and am delighted to read that you had a fantastic stay. Please do plan for a return visit and I look forward to welcoming you to Banyan Tree Bintan once again in the future. Sincerely, Alpha Eldiansyah General Manager
Banyan Tree Bintan