Banyan Tree Kuala Lumpur
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Banyan Tree Kuala Lumpur

Jalan Conlay, KLCC, Kualalumpura, Malaizija, 50450
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    Viesnīcas āriene Banyan Tree Kuala Lumpur

    Banyan Tree Kuala Lumpur atsauksmes

    9,2
    Izcili
    /10
    ( 138 atsauksmes)Skatiet, ko viesi teikuši
    9,4
    Izcila tīrība
    91% ieteiktu draugam

    Tas, kas Jums patiks par Banyan Tree Kuala Lumpur

    Iespējas, ka Jums patiks

    • 400 m sabiedriskajām transportam

    • Lidostas transfērs

    • Valūtas maiņa

    • Atrodas Kualalumpura centrā

    Izcili
    Atrašanās vieta
    9,7
    KARTĒ
    Izcila vieta - Pilsētas centra iekšpusē
    Populārākais apkārtnē
    Populārs
    Tuvumā
  • Pavilion Kuala Lumpur180 m
  • Aquaria KLCC310 m
  • Kualalumpuras pilsētas centrs (KLCC)650 m
  • Suria KLCC760 m
  • Petronas dvīņu torņi870 m
  • Petalingas iela1,86 km
  • Sri Maha Mariamman templis2,07 km
  • Thean Hou templis4,3 km
  • Mid Valley Mega tirdzniecības centrs5,38 km
  • Batu alas10,64 km
  • Šī ir augsti pieprasīta naktsmītne!

    Pēdējais rezervējums veikts pirms 11 stundām

    Atbilstība cenai:8,8
    Vietas vērtējums9,7
    Tuvākā lidostaSultan Abdul Aziz Shah lidosta (SZB)
    Attālums līdz lidostai17,9 km

    Numuri pieejami Banyan Tree Kuala Lumpur.

    "Suite" numurs "Svētnīca" (Sanctuary Suite)
    "Suite" numurs "Svētnīca" (Sanctuary Suite)
    ...
    • Numura lielums: 90 m²/969 k...
    • Nesmēķētāju
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Sky Suite numurs (Sky Suite)
    Sky Suite numurs (Sky Suite)
    ...
    • Numura lielums: 62 m²/667 k...
    • Nesmēķētāju
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Signature banjanu atpūtas numurs ar King izmēra gultu  (Signature Banyan Retreat - King)
    Signature banjanu atpūtas numurs ar King izmēra gultu  (Signature Banyan Retreat - King)
    ...
    • Numura lielums: 63 m²/678 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Signature Sky atpūtas numurs ar 2 vienvietīgām gultām  (Signature Sky Retreat - Twin)
    Signature Sky atpūtas numurs ar 2 vienvietīgām gultām  (Signature Sky Retreat - Twin)
    ...
    • Numura lielums: 54 m²/581 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Sky sanktuārija Suite numurs (Sky Sanctuary Suite)
    Sky sanktuārija Suite numurs (Sky Sanctuary Suite)
    ...
    • Numura lielums: 116 m²/1249...
    • Nesmēķētāju
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Signature Sky atpūtas numurs ar King izmēra gultu  (Signature Sky Retreat - King)
    Signature Sky atpūtas numurs ar King izmēra gultu  (Signature Sky Retreat - King)
    ...
    • Numura lielums: 54 m²/581 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Banjanu atpūtas numurs ar 2 vienvietīgām gultām  (Banyan Retreat - Twin)
    Banjanu atpūtas numurs ar 2 vienvietīgām gultām  (Banyan Retreat - Twin)
    ...
    • Numura lielums: 51 m²/549 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Banjanu atpūtas numurs ar King izmēra gultu  (Banyan Retreat - King)
    Banjanu atpūtas numurs ar King izmēra gultu  (Banyan Retreat - King)
    ...
    • Numura lielums: 51 m²/549 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Signature banjanu atpūtas numurs ar 2 vienvietīgām gultām  (Signature Banyan Retreat - Twin)
    Signature banjanu atpūtas numurs ar 2 vienvietīgām gultām  (Signature Banyan Retreat - Twin)
    ...
    • Numura lielums: 63 m²/678 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Sky Sanctuary Suite
    Sky Sanctuary Suite
    ...
    • Numura lielums: 116 m²/1249...
    • Duša & vanna
    • 1 divvietīga gulta
    Norādīt datumus, lai redzētu cenas
    Līdz pat 30% letāk ar Agoda Īpašo klientu piedāvājumiem!

    Cenas kļūst zemākas brīdī, kad ieejat sistēmā!

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    Vairāk par Banyan Tree Kuala Lumpur

    Vairāk par Banyan Tree Kuala Lumpur

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    Svarīgs paziņojums

    No 2017.gada 1.septembra saskaņā ar Malaizijas valdības pieprasījumu, viesi, kas nav Malaizijas pilsoņi vai ilgtermiņa/pastāvīgi Malaizijas rezidenti, tiks aplikti ar tūrisma nodokli 10 MYR apmērā par numuru par nakti. Lūdzu, ņemiet vērā, ka šīs izmaiņas nodokļu sistēmā nozīmē, ka nodokļi būs jāmaksā papildus, izrakstoties no naktmītnes.

    Īstu viesu atsauksmes par Banyan Tree Kuala Lumpur

    Sniedz pārbaudīti viesi no Agoda
    Agoda atsauksmes (138)Booking.com atsauksmes (5)
    Viesnīcas stāvoklis/tīrība:9,4
    Iespējas8,9
    Atrašanās vieta9,7
    Pakalpojumi9,0
    Atbilstība cenai:8,8
    Visas valodas
    Visi ceļotāju tipi (138)
    Visi numuru veidi
    Parāda 62 pārbaudītu viesu komentārus
    1234
    10,0
    Izcili
    Khairulzaman no Malaizija
    Ģimene ar lielākiem bērniem
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2019. gada maijs

    Simply Superb !!”

    I booked 3 Signature Banyan Retreat King rooms for my family, and they got me all 3 rooms next to one another, as per my request. It was my wife’s birthday, and my children and I wanted to surprise her on the stroke of midnight, and the hotel team decorated my room with a banner, balloons, flowers and a cake, as per my request while we were out that night. Needless to say, my wife was so happy, and I was so pleased. Thank you to Ms. Arianna at the front office, and the housekeeping team for going out of their way to tend to my requests. The room was great, and the entire atmosphere in the hotel was also great. Great location as well as it is just opposite Pavilion Mall. Finally, the staff are all very polite and courteous, and the service truly top notch. Certainly recommend anyone to stay here, as you will not be disappointed. Definitely a 10 in my book.

    Novērtēts 20 maijs 2019
    10,0
    Izcili
    Marc no Šveice
    Solo ceļotājs
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2019. gada maijs

    AMAZING”

    - amazing hotel with amazing staff and service - the rooms are all on high floors and have beautiful interior - well located with direct entry to the KL pavillon - amazing breakfast buffet - vertigo rooftop bar with a beautiful view

    Novērtēts 16 maijs 2019

    Dear Marc, Thank you for sharing your amazing comments in Agoda during your recent stay in Banyan Tree Kuala Lumpur. It is indeed a pleasure to receive such a nice review highlighting our spacious room, breakfast selection, services and most of all, appreciated of which we are most proud, our friendly and helpful staff. Thank you again for your recommendation Marc and on behalf of our team in Banyan Tree Kuala Lumpur, we look forward to welcome you back in the years ahead. Best regards, Anders General Manager

    Atbildēti 18 jūnijs 2019
    Banyan Tree Kuala Lumpur
    10,0
    Izcili
    Nur no Singapūra
    Ģimene ar maziem bērniem
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2019. gada marts

    5☆ Everything”

    Everything was excellent. Room was spacious for my toddlers to roam around. The view from the room was great! Service is top notch. Buffet spread is limited but tastes good (: Definitely will be back. Hopefully they maintain their standard.

    Novērtēts 21 marts 2019

    Dear Nur, Thank you for penning down a great caption in Agoda.com. We are glad you enjoyed your stay with Banyan Tree Kuala Lumpur especially on the spacious rooms, buffet selection as well as our wonderful hospitality. Thank you again for sharing and we look forward to welcoming you back to our urban resort very soon. Best regards, Juan Carlos Hotel Manager

    Atbildēti 22 aprīlis 2019
    Banyan Tree Kuala Lumpur
    9,2
    Izcili
    ER no Malaizija
    Pāris
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2019. gada aprīlis

    Izcili”

    Excellent hotel

    Novērtēts 28 aprīlis 2019

    Dear ER, Thank you for your review in Agoda.com and we look forward to your visits to our urban resort in the future. Best Regards, Anders General Manager

    Atbildēti 15 maijs 2019
    Banyan Tree Kuala Lumpur
    8,8
    Lieliski
    Keang no Malaizija
    Pāris
    Signature Sky atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada novembris

    Good location but with limited facilities ”

    The hotel location is good, walking link bridge to Pavillion mall. THE room are with KL tower / KLCC view with smart curtain. Room is big very a fantastic bath tub and smart shower, love it. Restaurant Vertigo at Level 59 which you can enjoy the amazing night view of KL while having a wine. Staffs are friendly. The facilities are limited with small gym room and swimming pool. The breakfast is not variety enough, can't compare to other 5 stars hotel. The napkin serving the fruits in the room is not clean and have bit stain on it.

    Novērtēts 21 novembris 2018

    Dear Keang, Thank you for taking the time to post your comments in Agoda on your recent visit to our newest Banyan Tree resort. We are glad that you enjoyed our location, the room, the amazing view from the hotel’s highest bar, Vertigo as well as the services provided by our helpful and friendly team, which we will certainly share these good words to the rest of the associates. Meantime, we appreciate your comment on our breakfast, please note our buffet selection is based on the size of our property, as food wastage, is a great concern of ours as part of our Corporate Social Responsibilities, we do however offer our guests additional items prepared ala minute by our culinary team, should there be specific items requested. Thank you again for sharing your constructive feedback Keang, and we hope to have an opportunity to welcome you back for a future stay. Best Regards, Anders General Manager

    Show more
    Banyan Tree Kuala Lumpur
    8,8
    Lieliski
    Kamari no Malaizija
    Pāris
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada oktobris

    Lieliski”

    The Hotel is new with only 55 units. Expect high charges. Down point. Swimming pool is not available during our stay as it was booked for an event, which we think is not fair for paying hotel guest who wants to use the pool. Management should inform guest before they confirm reservation.

    Novērtēts 20 oktobris 2018

    Dear Kamari, Thank you for sharing your excellent review in Agoda during your recent visit with our newly opened Banyan Tree resort. We delighted to learn that you had a pleasant and enjoyable stay however please accept our sincere apologies on the pool closure which we should have informed you prior to your arrival. We do appreciate your comments as this will allow us to improve our services and please rest assured that we are continuously training our associates in order for this not to happen again. We are glad you managed to enjoy the rest of your stay Kamari. Thank you once again for choosing our brand for your travels and we look forward to welcoming you back in the years ahead. Best regards, Anders General Manager

    Atbildēti 24 oktobris 2018
    Banyan Tree Kuala Lumpur
    9,6
    Izcili
    Bev no Austrālija
    Pāris
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada septembris

    Amazing place to stay in KL”

    This is a recently opened hotel, I booked their signature room which was on the 55th floor. It was amazing, so large with separate powder room with smart toilet, his her bathroom, shower and bathroom with city view, change room, desk area, lounge area, small kitchen area and amazing city-scape view. They asked us to select our favourite essential oil fragrance and we had lemongrass kit delivered to our room. there were batik and fluffy bathrobes to pick from, so you felt very spoiled. Service was fantastic, so friendly. Vertigo bar on the top floor is stunning (there is a dress code that includes long pants for men), the pool area also is on floor 53 where reception and the spa is. The pool isn't massive but was perfectly positioned.

    Novērtēts 05 oktobris 2018

    Dear Bev, Thank you for sharing your amazing comments in Agoda during your previous stay in our newest Banyan Tree property. It is indeed a pleasure to receive such a nice review highlighting our, room, facilities, services and most of all, appreciated of which we are most proud, our friendly and helpful staff. Thank you again for your recommendation Bev and on behalf of our team in Banyan Tree Kuala Lumpur, we look forward to welcome you back in the years ahead. Best regards, Anders General Manager

    Atbildēti 08 oktobris 2018
    Banyan Tree Kuala Lumpur
    8,8
    Lieliski
    wai no Malaizija
    Pāris
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada septembris

    an awesome retreat stay”

    The room interior is awesome and staffs are friendly and helpful. Everything sets a very comfy stay for us aside from the in-room dining which does not meet standards. Location wise, it's just 2 minutes walk away from pavilion which is connected with a pedestrian bridge.

    Novērtēts 18 septembris 2018

    Dear wai, Thank you for your recommendation during your recent visit to our newest Banyan Tree property. We are happy to read that you enjoyed your Banyan Tree experience however we are disappointed to hear about the poor service you encountered with our In Room Dining. We can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. Thank you again for choosing to stay with us wai. We are truly glad that you have enjoyed the rest of your stay and we looking forward to your return to our urban resort in the near future. Best Regards, Anders General Manager

    Atbildēti 21 septembris 2018
    Banyan Tree Kuala Lumpur
    8,8
    Lieliski
    wai no Malaizija
    Pāris
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada septembris

    impressive and comfortable”

    The room interior is awesome and staffs are friendly and helpful. Everything sets a very comfy stay for us aside from the in-room dining which does not meet standards. Location wise, it's just 2 minutes walk away from pavilion which is connected with a pedestrian bridge.

    Novērtēts 18 septembris 2018

    Dear wai, Thank you for your recommendation during your recent visit to our newest Banyan Tree property. We are happy to read that you enjoyed your Banyan Tree experience however we are disappointed to hear about the poor service you encountered with our In Room Dining. We can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. Thank you again for choosing to stay with us wai. We are truly glad that you have enjoyed the rest of your stay and we looking forward to your return to our urban resort in the near future. Best Regards, Anders General Manager

    Atbildēti 21 septembris 2018
    Banyan Tree Kuala Lumpur
    8,8
    Lieliski
    EDMUND no Malaizija
    Biznesa ceļotājs
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada septembris

    Lieliski”

    Besides the reception staffs, all other department staffs including Horizon Grill waiters & waitresses need to be trained. They’ve no initiative of smiling and serving guests automatically! Hopefully Banyan Tree can lift up the REAL 5 Stars standard.

    Novērtēts 10 septembris 2018

    Dear Edmund, Thank you for your review of our newly opened Banyan Tree resort and please accept our sincere apologies for the shortfalls in service and any discomfort caused. At Banyan Tree Kuala Lumpur we pride ourselves in exceeding guests’ expectations and reading that we have not delivered on that during your stay saddens us, hence we are constantly ensuring that reoccurrences of such scenarios do not happen by retraining or hardware reworks. We truly value the opinions of our guests which we will act upon and hope that this will not prevent you from returning to our urban resort in the near future. Best Regards, Anders, General Manager

    Atbildēti 19 septembris 2018
    Banyan Tree Kuala Lumpur
    10,0
    Izcili
    MOHAMMAD no Singapūra
    Ģimene ar maziem bērniem
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2018. gada septembris

    Exceptional”

    Amazing stay here.Beyond words.Literally lift up the standard of hotel i am staying.Right from ur lobby till ur room stop service from guests was amazing.The managers in black suit was friendly and smiling.The breakfast area staffs was always smiling and approachable.They treat us with so much warmth.Always greeting with a signature style.Banyan is truly incredible.I will revisit again. our room was 5511 during our stay from 1sept till 3rd sept.Id like to personally thanked the guy who checked us in.i had forgotten his name.He is incredibly humble.We were tired from airport and he gets us seated and prepare a drink and does everything at our comfort.Amazing amazing banyan.Location was awesome and spotlessly clean.😍😍😍😍

    Novērtēts 05 septembris 2018
    9,6
    Izcili
    Kenneth no Filipīnas
    Solo ceļotājs
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada augusts

    Superb”

    Stayed here for one night as I needed time to chill & see the Petronas Towers’ great view from afar. The staff were courteous, alert, & always ready to help. They let me check-in at 12nn (standard check-in time is at 3pm). The room was so spacious, it has a bathtub with a view of the city, the rain shower was awesome (it has 4 different features to use), the vanity mirror in the bathroom was humongous, the toilet seat is automatic — it opens/closes on its own, it has automatic bidet (not sure what it’s called), and dryer. They serve their signature essential oils scent between 6pm-9pm, however, I didn’t have the chance to experience it because they did not serve it (maybe I was outside when they went to my room). Gym was small — it has 2 treadmills, & few lifting machines. Infinity pool at the 53rd floor has a great view of Petronas Breakfast was okay, it was delicious. They serve Malaysian food & some western food. To sum it up, it was memorable.

    Novērtēts 30 augusts 2018

    Dear Kenneth, Thank you for choosing the Banyan Tree Kuala Lumpur during your recent visit and for taking the time to share such wonderful comments. We are happy to read that you enjoyed your Banyan Tree experience and hearing that the service from our associates, the rooms, the rain shower as well as the facilities were up to your expectation, which we take great pride in. We are also grateful for the time you took out of your day to recognize our friendly associates. Thank you once again and I will be sure to pass your comments along to our entire team. Best Regards, Anders, General Manager

    Atbildēti 13 septembris 2018
    Banyan Tree Kuala Lumpur
    9,2
    Izcili
    Alvin no Indonēzija
    Grupa
    Signature banjanu atpūtas numurs ar 2 vienvietīgām gultām 
    Uzturējās vienu nakti 2018. gada augusts

    New modern design hotel in the heart of KL... one of the best choice in KL”

    Design is very new... love the minimalist design... located on high floor 53-58 floor... Very nice view from the room... Location is great, just steps away from Pavilion and Bukit Bintang... The level of service is good, but doesnt impress me so much... hope they can improve on it... All in all, one of the best hotel choice in KL..

    Novērtēts 19 augusts 2018

    Dear Alvin, Thank you for outlining your experiences on your previous visit at our newest Banyan Tree Resort. Your feedback and that of all our guests, especially at this crucial time for us, is vital to continuously improve on our offerings. We would like to apologise for certain lapses in quality from our side and I can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. We are hopeful you will accept our apologies and hope that we have a second chance to show you what our true hospitality experience would be like. Best Regards, Anders, General Manager

    Atbildēti 03 septembris 2018
    Banyan Tree Kuala Lumpur
    10,0
    Izcili
    Fitri no Malaizija
    Pāris
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada jūlijs

    Must bring your loved one here”

    The nearest Hotel to Kl best mall Pavilion Mall. The only hotel in Kl that has a HUGE bathtub overlooking the city on their basic room! Its not just a stay its an experience! Even if you're from Kl dont hesitate to choose this hotel for a staycation You pretty much have amazing view everywhere, from breakfast on the high floor overlooking klcc and kl tower, to the pool and even the rooftop bar at Vertigo

    Novērtēts 19 jūlijs 2018

    Dear Fitri, Thank you for choosing our newly opened Banyan Tree resort to celebrate your wife’s birthday. We are delighted to read that both you and your wife enjoyed your Banyan Tree experience. Knowing that the facilities, the remarkable view as well as the highest hotel rooftap bar, Vertigo were up to your expectations are something we take great pride in. We thank you once again for choosing us to be part of the celebration and we are looking forward to welcoming both of you back for many more joyous occasions. Best regards, Anders General Manager

    Atbildēti 08 oktobris 2018
    Banyan Tree Kuala Lumpur
    10,0
    Izcili
    Li no Singapūra
    Biznesa ceļotājs
    Signature banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2019. gada marts

    Great Stay”

    Easily one of the best hotels in KL. Everything is good in the hotel and i felt i am immersed in a spa environment. Good service whereby all staff greet their guests and remember their names.

    Novērtēts 19 marts 2019

    Dear Li, Thank you for sharing your amazing comments in Agoda during your previous stay in Banyan Tree Kuala Lumpur. It is indeed a pleasure to receive such a nice review highlighting our hotel, ambience and most of all, appreciated of which we are most proud of, our friendly and helpful staff. Thank you again for your recommendation Li and on behalf of our team in Banyan Tree Kuala Lumpur, we look forward to welcome you back in the years ahead. Best regards, Anders General Manager

    Atbildēti 16 aprīlis 2019
    Banyan Tree Kuala Lumpur
    10,0
    Izcili
    WENXI no Honkonga
    Pāris
    Signature Sky atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada augusts

    Modern deco + spacious bathroom”

    Bathroom is more spacious than the bedroom

    Novērtēts 25 februāris 2019

    Dear WENXI, Thank you for choosing our urban resort during your recent visit to Kuala Lumpur. We appreciate your kind words, and we greatly looking forward to your return for another memorable stay. Best regards, Anders General Manager

    Atbildēti 07 marts 2019
    Banyan Tree Kuala Lumpur
    6,8
    Labi
    Ng no Malaizija
    Pāris
    Sky Suite numurs
    Uzturējās vienu nakti 2018. gada augusts

    Good location and nice rooftop bar and great view from swimming pool. ”

    New Hotel Good location and very nice rooftop bar and great view from swimming pool. i'm really appreciated they had been well decorated for my birthday celebration, The downside were the auto curtain was non-stop making annoying and it was sometimes open and closed by itself !!! what a horrible experienced i had during midnite and chinese "ghost month". lastly the worst thing was the hotel staff came in to my room without notice and ring the bell and saw me during my shower !!! what a unprofessional staff and ridiculous !!! really sad about this matter.

    Novērtēts 27 septembris 2018

    Dear Ng, Firstly, we would like to wish you a Happy Birthday and thank you for choosing us as your preferred urban resort to celebrate this special occasion. While we are delighted to hear that you appreciated the birthday decoration, the location as well as the view, it is with regret to learn of the inconvenience that you have encountered during your stay with us. At Banyan Tree Kuala Lumpur we pride ourselves in exceeding guests’ expectations and reading that we have not delivered on that during your stay saddens us, hence we are constantly ensuring that reoccurrences of such scenarios do not happen by retraining or hardware reworks. Again, our deepest apologies for your experience and we do hope we will have the opportunity to welcome you back to our property on many future occasions. Best Regards, Anders General Manager

    Show more
    Banyan Tree Kuala Lumpur
    4,4
    Wee no Malaizija
    Pāris
    Sky Suite numurs
    Uzturējās vienu nakti 2018. gada septembris

    Not worth the price at all. ”

    Pros Location, view, complimentary parking, coffee machine in room. Cons Lousy service, indifferent staff, clueless workers, very limited breakfast spread. I'd recommend anyone looking for a good time to avoid this hotel. Majestic would be much cheaper & will involve less hand wringing

    Novērtēts 20 septembris 2018

    Dear Wee, Thank you for taking the time to detail your review during your recent stay with Banyan Tree Kuala Lumpur. At Banyan Tree Kuala Lumpur we pride ourselves in exceeding guests’ expectations and reading that we have not delivered on that during your time saddens us. We would like to apologise for certain lapses in quality from our side and we can assure you that we are continuously retraining our associates to prevent reoccurrences. We are also working hard to improve our breakfast experience and rest assured we will continue to aim to improve for your next visit. Thank you again for reviewing us, Wee. We are hopeful you will accept our apologies and hope that we have a second chance to show you what our true hospitality experience would be like. Best Regards, Anders General Manager

    Atbildēti 25 septembris 2018
    Banyan Tree Kuala Lumpur
    5,2
    Joon no Malaizija
    Pāris
    Banjanu atpūtas numurs ar King izmēra gultu 
    Uzturējās vienu nakti 2018. gada jūlijs

    Significantly overrated Banyan Tree proposition.”

    1) Despite one week in operations, room was dusty. Bad for guests who have sinus problem. 2) Quality of toiletries and amenities was poor. The shampoo and shower gel contained overpowering fragrance. 3) Quality of essential oil was absolutely disappointing. The service desk guy thought I was joking when I told him I would have poured half a bottle of that kind of poor quality essential oil into the burner in order to get the right effect. 4) Breakfast buffet spread was pathetically limited. The only hot / warm dish was Nasi Lemak. 5) The team was enthusiastic and friendly but lacks experience and vintage. 6) Wish to thank Nishant for securing a reservation at Horizon notwithstanding the poor online reservation system which was highly unacceptable for a Banyan Tree property.

    Novērtēts 09 jūlijs 2018
    9,6
    Izcili
    Shahreil no Singapūra
    Pāris
    Signature Sky atpūtas numurs ar King izmēra gultu 
    Uzturējās2 naktis 2018. gada novembris

    Love This Hotel”

    A different concept from the normal Banyan Tree chain. This hotel is simply wonderful!

    Novērtēts 07 februāris 2019

    Dear Shahrell, Thank you for sharing a great caption in Agoda.com. We are flattered you enjoyed your stay with Banyan Tree Kuala Lumpur and we look forward to welcome you back to our urban resort in a foreseeable future. Best regards, Anders General Manager

    Atbildēti 12 februāris 2019
    Banyan Tree Kuala Lumpur
    1234
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