Cinnamon Bey Beruwela
Bezmaksas Wi-Fi
2017

Cinnamon Bey Beruwela

Moragolla, Beruwala, Moragalla, Beruvala, Šrilanka
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    Superior klases numurs ar okeāna skatu Cinnamon Bey Beruwela
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     Cinnamon Bey Beruwela

    Viesu atsauksmes

    8,3
    Lieliski
    /10
    ( 554 atsauksmes)Skatiet, ko viesi teikuši
    8,7
    Lieliska tīrība
    85% ieteiktu draugam

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    Atrašanās vieta
    8,4
    KARTĒ
    Lieliska vieta
    Atbilstība cenai:8,1
    Attālums līdz pilsētas centram2KM
    Vietas vērtējums8,4
    Numuru veidi
    8,6
    Lieliski
    Numura komforts un kvalitāte
    Superior klases numurs ar okeāna skatu (Superior Ocean View)
    Superior klases numurs ar okeāna skatu (Superior Ocean View)
    ...
    • Numura lielums: 39 m²/420 k...
    • Skats: Okeāns (daļējs skats...
    • 1 divvietīga gulta
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    paaugstināta komforta numurs ar terasi (Deluxe Pool Terrace)
    paaugstināta komforta numurs ar terasi (Deluxe Pool Terrace)
    ...
    • Numura lielums: 49 m²/527 k...
    • Skats: Baseins
    • 1 divvietīga gulta
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    Deluxe klases numurs, ar okeāna skatu (Deluxe Ocean View)
    Deluxe klases numurs, ar okeāna skatu (Deluxe Ocean View)
    ...
    • Skats: Okeāns
    • Balkons/terase
    • 1 divvietīga gulta
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    Superior klases numurs (Superior Room)
    Superior klases numurs (Superior Room)
    ...
    • Numura lielums: 39 m²/420 k...
    • Skats: Dārzs
    • 1 Queen izmēra gulta vai 2 ...
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    Superior numurs ar dārzu (Superior Garden)
    Superior numurs ar dārzu (Superior Garden)
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    • Skats: Dārzs
    • Balkons/terase
    • 2 vienvietīgas gultas vai 1...
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    Deluxe Triple Room
    Deluxe Triple Room
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    • Balkons/terase
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    Deluxe klases numurs (Deluxe Room)
    Deluxe klases numurs (Deluxe Room)
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    • Balkons/terase
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    Triple Room
    Triple Room
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    • Balkons/terase
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    "Superior" klases trīsvietīgs numurs (Superior Triple Room)
    "Superior" klases trīsvietīgs numurs (Superior Triple Room)
    ...
    • Balkons/terase
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    Twin/Double room - Superior
    Twin/Double room - Superior
    ...
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      Jaunākie klientu komentāri

      Agoda atsauksmes (554)Booking.com atsauksmes (1385)
      Viesnīcas stāvoklis/tīrība:8,7
      Iespējas8,5
      Atrašanās vieta8,4
      Numurs komforts un kvalitāte8,6
      Pakalpojumi8,1
      Atbilstība cenai:8,1
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      Parāda 412 pārbaudītu viesu komentārus
      12345
      9,2
      Izcili
      haris no Saūda Arābija
      Ģimene ar maziem bērniem
      Superior klases numurs
      Uzturējās2 naktis 2019. gada aprīlis
      Amazing Overall Experience”
      We had booked 4 rooms as we have a big family travelling together along with small kids. We had best time in Cinnamon Bey Beruwela. The resort is located right on the beach, it has 3 swimming pools and kids pool as well. Plus a kids play area was great. The Breakfast was excellent. the property is a bit old but great value for money, Staff was excellent. We highly recommend this hotel.
      Novērtēts 15 aprīlis 2019
      Dear Haris, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. Once again, thank you for feedback and we sincerely hope to welcome you back soon.
      Atbildēti 18 aprīlis 2019
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Malinka no Šrilanka
      Grupa
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada marts
      Great vacation ”
      Great Vacation with great service and facilities and complementary activities for the deluxe room category We were given a free upgrade from a superior to deluxe for one of our friends too However at the late checkout request they didn’t respond genuinely which was questionable
      Novērtēts 06 marts 2019
      Dear Malinka, Thank you very much for keeping trust on Cinnamon Bey, Beruwala as your holiday destination. Many thanks for sharing your experience. It is a delight to read that you had a memorable stay and we were able to provide for your every need to make your holiday even more special. Please do come here again for another visit and we assure that you will have some more sweet memories to take home.
      Atbildēti 10 marts 2019
      Cinnamon Bey Beruwela
      9,6
      Izcili
      Christine no Vācija
      Pāris
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada februāris
      In the Lap of Luxury”
      Cinnamon Bey Beruwela is beautifully located and very stylishly and lavishly furnished and decorated. We were made to feel very welcome, even though we arrived by motorbike and were slightly sweaty. Staff is very accommodating and eager to please, the rooms and the premises are gorgeous,the large variety of dining options is truly wonderful and the food is great.! We had a wonderful. However, some staff would benefit from a bit of additional training to ensure that they are not overly eager. We were upgraded to a Deluxe room upon arrival - many thanks again for this! - but then left to sit for about 20 minutes, while the room was being checked. In the morning a room boy knocked very persistently on our bedroom door to enquiry if we had any laundry, even though we only had a one night stay and were thus very unlikely to require this service. These were just very tiny irritations in an otherwise perfect stay, but guests accustomed to 5 star service might take umbrage.
      Novērtēts 08 februāris 2019
      Dear Christine, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. At the same time we do acknowledge the discomfort faced due to the waiting time to check in. Please rest assured that your feedback about knocking on the door in the morning has been shared with the team and process rectifications will be put in place. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.
      Atbildēti 10 februāris 2019
      Cinnamon Bey Beruwela
      8,0
      Lieliski
      THILINA no Šrilanka
      Ģimene ar maziem bērniem
      Superior klases numurs
      Uzturējās2 naktis 2019. gada aprīlis
      Ļoti labi”
      The hotel was really good. We really enjoyed it. The breakfast buffet spread was good. The only thing was we got our room around 1450 even though it’s mentioned 1400 check in.
      Novērtēts 21 aprīlis 2019
      Dear Thilina, Our sincere thanks for a very encouraging review shared and we are pleased to learn that you had enjoyed the stay very much! Our heart-felt gratitude for recommending us to our future guests, too! Your comments for consideration are carefully noted & we look forward to seeing you back in the future!!
      Atbildēti 21 aprīlis 2019
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Huang no Taivāna
      Ģimene ar lielākiem bērniem
      Superior klases numurs
      Uzturējās3 naktis 2019. gada aprīlis
      Awesome!”
      A super kids friendly hotel, they have kids play room, kids pool and kids menu! Also located in great location, you can easily walk to the beach! We had a great time here, definitely will come back!
      Novērtēts 18 aprīlis 2019
      Dear Huang, We are truly happy to note that you have enjoyed the recent stay very much & many thanks for devoting time to share a review, based on your experiences !Needless to mention that it has been both, a pleasure & privilege serving you whilst holidaying with us & please be assured that we look forward to seeing you back as our guests in the future , too !
      Atbildēti 21 aprīlis 2019
      Cinnamon Bey Beruwela
      7,6
      Ļoti labi
      Kanishka no Šrilanka
      Pāris
      Superior klases numurs ar okeāna skatu
      Uzturējās vienu nakti 2019. gada aprīlis
      Good location, but very slow check-in. We had to be waited morethan 30mins sweating at the counter.”
      Dinner was not worthy with very basic and cost cutting BBQ.
      Novērtēts 22 aprīlis 2019
      Dear Kanishka,Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback.We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future.We do hope that you will give us the opportunity of welcoming you back, and amending your latest views.
      Show more
      Cinnamon Bey Beruwela
      5,2
      Hans no Austrālija
      Grupa
      Superior klases numurs
      Uzturējās2 naktis 2019. gada marts
      Very dissapointing as a 5 star if anyting 3 Star not more!”
      We were a group of ten. Reception staff were not welcoming. We were left to find our own way to our rooms which were very far away. The rooms were clean and well equipped but for whatever reason there was a (normal) bath tub on the small balcony. The dinner was very average, there was a cat scavenging in the dining area. It was extremely hot. We asked if a fan could be brought to no avail. The service at the table was very poor if we got any. The food at breakfast however was very good the next day and the service we received was great except for a drink served in a badly cracked glass. The change in service was probably due to the fact that we had complained to top management on the events of the previous night. This is not the service we expected from a 5 star hotel and found it most disappointing. We will definitely not be back.
      Novērtēts 24 marts 2019
      Dear Hans, Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views
      Show more
      Cinnamon Bey Beruwela
      3,2
      Mohamed no Šrilanka
      Biznesa ceļotājs
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada janvāris
      Staff needs more training ”
      Good Value for money, but the facilities are starting to age, staff needs to be more trained to attend guest needs, some of them lack good training and thereby, end up being very slow in responding to guest needs
      Novērtēts 19 marts 2019
      Dear Mohamed, Thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas such as competency levels of the staff, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.
      Atbildēti 31 marts 2019
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Vidushitha no Šrilanka
      Pāris
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada janvāris
      Absolutely Amazing”
      My wife and I spent a night at this incredible hotel and it was one of the best stays. The staff were fantastic, helpful, cheery and incredibly warm. The hotel itself was great with all the facilities necessary and the food was exceptional. Altogether a great experience and customer service.
      Novērtēts 06 februāris 2019
      Dear Vidushitha, Greetings from Cinnamon Bey, Beruwala. We would like to thank you for writing an encouraging review regarding your recent stay at Cinnamon Bey, Beruwala. We are glad that you had an enjoyable experience at Cinnamon Bey and indulged in the facilities on offer in totality. We appreciate the sentiments expressed and we do hope that you will continue to patronize us. It would be a pleasure to welcome you again soon.
      Atbildēti 10 februāris 2019
      Cinnamon Bey Beruwela
      8,8
      Lieliski
      Chinthaka no Šrilanka
      Pāris
      Superior klases numurs
      Uzturējās vienu nakti 2018. gada septembris
      Value for money ”
      Excellent setting. Friendly staff. Only one lady staff member from the morning buffet, insisted on our seating place like we are supposed to sit where she shows us. It was really irritating. Other than that an excellent staff. Specially the reception was wonderful. Highly recommend.
      Novērtēts 04 septembris 2018
      Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. However, We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.
      Atbildēti 04 septembris 2018
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Prasad no Indija
      Grupa
      Superior klases numurs ar okeāna skatu
      Uzturējās vienu nakti 2018. gada jūlijs
      Great hotel with a fantastic view”
      Friendly staff, amazing facilities, yummy food - what more can a holidayer ask for? Highly recommended if you are going to Bentota. My only grouse is the broken lock in the bathroom door - very basic stuff that we expect them to attend to without having to point out!
      Novērtēts 20 jūlijs 2018
      Dear Prasad, Greetings from Cinnamon Bey, Beruwala. Thank you for posting a five-star review on Agoda regarding your recent stay at Cinnamon Bey, Beruwala. It’s a pleasure to note your satisfaction with your experience at our hotel. We appreciate your kind words of praise on our facilities, food & service. Whilst thanking you for your complimentary feedback, we look forward to the pleasure of having you at Cinnamon Bey, to experience more of our facilities and Cinnamon hospitality.
      Atbildēti 04 septembris 2018
      Cinnamon Bey Beruwela
      7,2
      Ļoti labi
      LUKE no Apvienotie Arābu Emirāti
      Pāris
      Superior klases numurs ar okeāna skatu
      Uzturējās9 naktis 2019. gada aprīlis
      Great for long stay and relaxing. ”
      My wife and I stayed for a total of 9 nights. The room was large and clean. (all with balcony/outdoor seating) The resort itself has very good facilities, there were many dining options, a spa, decent gym, lovely grounds, huge pool and access to public beach. Positives were the hardworking and friendly staff, the access to the beach (a short 5 min walk to a couple of bars/restaurants right on the sea!) and the many different bars and restaurants offered by the hotel. We used the voucher given on check in to get a couples massage, which was amazing and visited the 'Tandoor' restaurant three evenings as the food was lovely (Indian cuisine). Areas for improvement would be the service at breakfast, which was very good (eggs, pork, pastries, cereals, yoghurts, waffles, etc). However, the were not enough servers, so most tables were not laid when sitting and attempting to get a cup of coffee was difficult (had to ask three times one morning!).
      Novērtēts 12 aprīlis 2019
      Dear Luke, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.
      Atbildēti 18 aprīlis 2019
      Cinnamon Bey Beruwela
      7,2
      Ļoti labi
      Deshan no Šrilanka
      Pāris
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada janvāris
      Great experience and Good food ”
      Very supportive staff, well mannered and knows what they do. Breakfast spread was awesome and delicious. Bed wall tiles should change as they look so dirty (this may impact the brand image). Everything else were very satisfactory .
      Novērtēts 03 aprīlis 2019
      Dear Deshan, It was a pleasure to welcome you to Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with the team. We do acknowledge your feedback about the wall tiles. Please rest assured corrective procedures will be put in place where possible. Once again, thank you for feedback and we sincerely hope to welcome you back soon.
      Atbildēti 07 aprīlis 2019
      Cinnamon Bey Beruwela
      10,0
      Izcili
      D. no Šrilanka
      Ģimene ar maziem bērniem
      Superior klases numurs
      Uzturējās vienu nakti 2019. gada aprīlis
      Good hotel and great deal one who checked in to hotel is very helpful”
      Restaurant food - any variety and nice tasty What you want to eat it’s there
      Novērtēts 17 aprīlis 2019
      Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you very much for the review posted following your stay and for making a tempting one for the readers. We are so glad that you have enjoyed the stay with us. Please do visit us again for better moments and experiences of your life. All the best!!!
      Atbildēti 18 aprīlis 2019
      Cinnamon Bey Beruwela
      6,8
      Labi
      Stephen no Apvienotā Karaliste
      Ģimene ar maziem bērniem
      Superior klases numurs ar okeāna skatu
      Uzturējās2 naktis 2019. gada janvāris
      Decent but service very inconsistent”
      Lovely pools, great little beach for swimming, nice bars but a few staff with permanent RBF. Took 12 hours and 3 "yes sir we'll sort that out in 5 minutes" discussions with so-called dedicated deluxe reception staff to arrange an extra bed for my 5 year old twins. On final occasion I stood at reception at 11pm until they fetched the bed, it still took almost half an hour. No apology. Other staff were nice. Waitresses, bar men, pool attendants all good, as was food and entertainment. The amenities and rooms all clean. Reception staff just generally useless. Wifi password is guarded like at no other hotel, as is bottled water which is charged extra. Altogether a decent hotel but with occasional touches of cheapness.
      Novērtēts 25 janvāris 2019
      Dear Stephen, We would like to thank you for taking the time in sharing your experience at Cinnamon Bey, Beruwala during your current visit. We appreciate the sentiments expressed on Pools, Beach front and bars. However,we do acknowledge the discomfort faced due to the third bed and service at the reception. Please rest assured that your feedback about the incident highlighted has been shared with the team and process rectifications will be put in place. When we investigated the incident we found out the third bed had been arranged upon arrival. It was the sofa bed right next to the window. We are deeply distressed that you experienced a delay in organizing a third bed instead of the sofa bed. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.
      Show more
      Cinnamon Bey Beruwela
      8,0
      Lieliski
      Craig no Apvienotā Karaliste
      Ģimene ar maziem bērniem
      Superior klases numurs ar okeāna skatu
      Uzturējās15 naktis 2018. gada decembris
      Nice hotel friendly staff”
      Nice quite hotel. We spend Christmas and New year 2018 here. Great staff nice and friendly. Food was nice. We went bed and breakfast only. Right on the beach. On the beach there is a private guide called Nimal. He looked after us and took us to nice places for a small tip.
      Novērtēts 11 janvāris 2019
      Dear Craig, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. Once again, thank you for feedback and we sincerely hope to welcome you back soon.
      Atbildēti 14 janvāris 2019
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Alan no Apvienotā Karaliste
      Grupa
      Superior klases numurs ar okeāna skatu
      Uzturējās vienu nakti 2018. gada marts
      Five star quality hotel”
      Cinnamon Bey Beruwala was a five star rated hotel and it certainly lived up to it’s five star rating! We stayed for two nights and from the outset the reception staff were brilliant refilling my cinnamon iced tea welcome drink because it was so nice! Nothing was too much for the staff and the breakfast was voluminous with choices and the dinner was as good as I have experienced with massive amount of choice The pool was gigantic and the grounds were large and well kept
      Novērtēts 16 marts 2018
      Dear Alan, Greetings from Cinnamon Bey, Beruwala. Thank you very much for the review posted following your stay and for making a tempting one for the readers. We are so glad that you have enjoyed the stay with us. Please do visit us again for better moments and experiences of your life. All the best!!!
      Atbildēti 17 marts 2018
      Cinnamon Bey Beruwela
      8,0
      Lieliski
      Rebecca no Amerikas Savienotās Valstis
      Ģimene ar lielākiem bērniem
      Superior klases numurs ar okeāna skatu
      Uzturējās vienu nakti 2018. gada marts
      Nice pool a few problems that could easily be resolved ”
      This was a beautiful hotel with a wonderful pool and a great breakfast. However upon checking in the staff had difficulty finding our reservation for two rooms and had only reserved one room. They were able to work it out after several minutes. The in room service was very slow. we ordered a pot of tea with milk and sugar and had to receive a couple of calls just to confirm the order before it was brought to our room. Finally upon checking out around 11 o’clock we begin receiving calls today our room to remind us of the 12 o’clock check out and knocks on the door to verify mini bar luggage etc. This seemed excessive to us as we had a very short stay were trying to enjoy the room and rest during that last hour before checkout
      Novērtēts 04 marts 2018
      Dear Rebecca, We thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.
      Atbildēti 05 marts 2018
      Cinnamon Bey Beruwela
      8,4
      Lieliski
      mohammed no Saūda Arābija
      Grupa
      Superior klases numurs ar okeāna skatu
      Uzturējās2 naktis 2017. gada septembris
      The hotel is fabulous but be careful of deceiving its staff”
      I appreciate your effort to give me great comfort and enjoyable time. But I had commented: 1) Reception staff request a bribe or add additional money to the guest. 2) Unjustified delays in entry procedures. 3) Bad experience from the staff who are received and they were weak English them. 4) Stealing by adding bills is not for me. 5) The receptionist refused to contact Agoda.
      Novērtēts 08 septembris 2017
      Dear Guest, We thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us.We regret any inconvenience that may have been caused to you during your stay with us.We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.
      Atbildēti 13 oktobris 2017
      Cinnamon Bey Beruwela
      10,0
      Izcili
      Dayantha no Apvienotā Karaliste
      Pāris
      Superior klases numurs ar okeāna skatu
      Uzturējās vienu nakti 2017. gada marts
      Izcili”
      What a fabulous hotel this is. We arrived late for the check inn. Room wasn't ready but they upgraded to a delux room. Very clean and big rooms which had a separate pool for the delux rooms. Hotel was full on the day we stayed as the season. The food was very tasty and the breakfast had a variety spread of food. They had all the food that come to my mind. Only downfall was they had a DJ playing some music in the evening. He finished on time at 11 pm. He was more relaxing playing auto Dj. He was walking around and wasn't interested to entertain guests. Apart from that everything else was excellent. It was a fabulous one night stay on the 10th of March. I would recommend anyone for this hotel and it was much much better hotel compared to their other hotel Hikka tranz in Hikkaduwa we stayed the day before.
      Novērtēts 17 marts 2017
      12345
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      |Lieliski 8,3
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