Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

172, Jalan Imbi,, Bukitbintanga, Kualalumpura, Malaizija, 55100
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 Dorsett Kuala Lumpur
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    Vestabils Dorsett Kuala Lumpur
    Peldbaseins [āra] Dorsett Kuala Lumpur
    Fitnesa centrs Dorsett Kuala Lumpur
     Dorsett Kuala Lumpur
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    Reģistratūra Dorsett Kuala Lumpur

    Dorsett Kuala Lumpur atsauksmes

    8,1
    Fantastiski
    /10
    ( 8059 atsauksmes)Skatiet, ko viesi teikuši
    8,1
    Lieliska tīrība
    90% ieteiktu draugam

    Tas, kas Jums patiks par Dorsett Kuala Lumpur

    Iespējas, ka Jums patiks

    • 470 m sabiedriskajām transportam

    • Lidostas transfērs

    • Valūtas maiņa

    • Atrodas Kualalumpura centrā

    Fantastiski
    Atrašanās vieta
    8,7
    KARTĒ
    Lieliska vieta - Pilsētas centra iekšpusē
    Populārākais apkārtnē
    Tuvumā
    Populārs
  • Spa Ciems50 m
  • Cooking Classes at Kings Kitchen Klub130 m
  • Bangkokas Jazz160 m
  • Ayurvedium180 m
  • Starhill Gallery190 m
  • Tiffina līcis/Tiff's Jazz Lounge190 m
  • Starhill Spa190 m
  • Spa Indrani190 m
  • Village Bar190 m
  • Escentials200 m
  • Šī ir augsti pieprasīta naktsmītne!

    Rezervēts 60 reizes kopš vakardienas | 17 cilvēki šobrīd skatās šo viesnīcu

    Atbilstība cenai:8,1
    Attālums līdz pilsētas centram0.1 Km
    Vietas vērtējums8,7
    Tuvākā lidostaSultan Abdul Aziz Shah Airport (SZB)
    Attālums līdz lidostai18,1 km

    Numuri pieejami Dorsett Kuala Lumpur.

    7,9
    Ļoti labi
    Numura komforts un kvalitāte
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām (2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds)
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām (2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds)
    ...
    • Numura lielums: 94 m²/1012 ...
    • Skats: Pilsēta
    • 1 Queen izmēra gulta & 2 vi...
    Norādīt datumus, lai redzētu cenas
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 1 divvietīgu gultu (2-Bedroom Premier Suite with 1 Queen Bed and 1 Double Bed)
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 1 divvietīgu gultu (2-Bedroom Premier Suite with 1 Queen Bed and 1 Double Bed)
    ...
    • Numura lielums: 94 m²/1012 ...
    • Skats: Pilsēta
    • 1 Queen izmēra gulta & 1 di...
    Norādīt datumus, lai redzētu cenas
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām (2-Bedroom Suite with 1 Queen Bed and 2 Single Beds)
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām (2-Bedroom Suite with 1 Queen Bed and 2 Single Beds)
    ...
    • Numura lielums: 74 m²/797 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas un 1 ...
    Norādīt datumus, lai redzētu cenas
    Dorsett Studio tipa rezidence ar Queen izmēra gultu (Dorsett Queen Studio Residence)
    Dorsett Studio tipa rezidence ar Queen izmēra gultu (Dorsett Queen Studio Residence)
    ...
    • Numura lielums: 61 m²/657 k...
    • Skats: Pilsēta
    • 1 Queen izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Suite numurs ar 2 guļamistabām, ar 2 Queen izmēra gultām (2-Bedroom Suite with 2 Queen Beds)
    Suite numurs ar 2 guļamistabām, ar 2 Queen izmēra gultām (2-Bedroom Suite with 2 Queen Beds)
    ...
    • Numura lielums: 74 m²/797 k...
    • Skats: Pilsēta
    • 1 Queen izmēra gulta & 1 Qu...
    Norādīt datumus, lai redzētu cenas
    Dorsett numurs (Dorsett Room)
    Dorsett numurs (Dorsett Room)
    ...
    • Numura lielums: 30 m²/323 k...
    • Skats: Iela
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Dorsett Suite numurs (Dorsett Suite)
    Dorsett Suite numurs (Dorsett Suite)
    ...
    • Numura lielums: 94 m²/1012 ...
    • Skats: Iela
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Two-Bedroom Premier Suite @ Dorsett Residences
    Two-Bedroom Premier Suite @ Dorsett Residences
    ...
    • Numura lielums: 94 m²/1012 ...
    • 2 vannas istabas
    Norādīt datumus, lai redzētu cenas
    Executive klases Suite numurs (Executive Suite)
    Executive klases Suite numurs (Executive Suite)
    ...
    • Numura lielums: 60 m²/646 k...
    • Nesmēķētāju
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    pirmās klases paaugstināta komforta numurs (Deluxe Premier)
    pirmās klases paaugstināta komforta numurs (Deluxe Premier)
    ...
    • Numura lielums: 38 m²/409 k...
    • Skats: Iela
    • 1 King izmēra gulta vai 2 v...
    Norādīt datumus, lai redzētu cenas
    Vai par Dorsett Kuala Lumpur Jums radies jautājums?
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    Svarīgs paziņojums

    No 2017.gada 1.septembra saskaņā ar Malaizijas valdības pieprasījumu, viesi, kas nav Malaizijas pilsoņi vai ilgtermiņa/pastāvīgi Malaizijas rezidenti, tiks aplikti ar tūrisma nodokli 10 MYR apmērā par numuru par nakti. Lūdzu, ņemiet vērā, ka šīs izmaiņas nodokļu sistēmā nozīmē, ka nodokļi būs jāmaksā papildus, izrakstoties no naktmītnes.

    Īstu viesu atsauksmes par Dorsett Kuala Lumpur

    Agoda atsauksmes (8059)Booking.com atsauksmes (3092)
    Viesnīcas stāvoklis/tīrība:8,1
    Iespējas7,8
    Atrašanās vieta8,7
    Numurs komforts un kvalitāte7,9
    Pakalpojumi8,0
    Atbilstība cenai:8,1
    Sniedz pārbaudīti viesi no Agoda
    Visas valodas
    Visi ceļotāju tipi (8059)
    Visi numuru veidi

    Parādīt atsauksmes, kurās pieminēts 

    Parāda 5427 pārbaudītu viesu komentārus
    12345
    10,0
    Izcili
    Diana no Indonēzija
    Pāris
    Dorsett numurs
    Uzturējās2 naktis 2019. gada februāris

    Great Location and very excelent service”

    It's a very satisfying experince staying in here. The location is very good. The check in proses didn't take long, room is very comfy, clean and spacious. The staff is very helpfull and friendly. For Breakfast, there's so many menu that I can choose and the taste is excelent. Check out process is also fast, not take long. A verry satisfying experience. Keep up the good work.

    Novērtēts 04 marts 2019

    Dear Diana, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your stay with us, and you are pleased with the location of the hotel and the hospitality extended by my team. Kindly let us know if there is anything I can assist further, Thank you once again for your feedback and kind understanding. Best regards, Victor Hiew Director of Operations

    Atbildēti 05 marts 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    Soh no Malaizija
    Pāris
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās vienu nakti 2019. gada marts

    Worth the stay !”

    It's an awesome stay. Booked 2 rooms residential stay with KLCC twin tower view and it was splendid. The staff was friendly and helpful. Service was good. Breakfast was good too. Definitely recommend and will come back again! Thank you Dorsette for the arrangement on the room decor and anniversary compliment cake.

    Novērtēts 03 marts 2019

    Dear Soh, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have has a wonderful stay with us. We are delighted to know that you are pleased with the Anniversary decor and the view of KLCC from the rooftop of the Residence. Thank you for your warm words of compliments to me. Kindly let us know if there is anything I can assist. Thank you once again for your feedback, and I look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations

    Atbildēti 03 marts 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    Nur no Singapūra
    Ģimene ar lielākiem bērniem
    Premier klases Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās2 naktis 2019. gada februāris

    Great”

    Great location. Just 5 minute walk to Pavillion / Fahrenheit Mall, 10 minute walk to Berjaya Times Square Mall. Accessible/ Nearby to all shopping centres and MRT station. Variety of choice of breakfast. Room was spacious with great view of KLCC. Reception/hotel staff were very friendly & polite. Check-in was fast.

    Novērtēts 26 februāris 2019

    Dear Nur, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. I am glad that you have enjoyed the location, and our breakfast offerings. We are pleased to know that you have had a pleasant check-in experience. Kindly let us know if there is anything I can further assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 01 marts 2019
    Dorsett Kuala Lumpur
    8,0
    Fantastiski
    Ann no Singapūra
    Grupa
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās2 naktis 2019. gada februāris

    2nd time stay. Great location, spacious room and good security”

    It was an easy decision to return to theDorsett again. The location is great. 5 minutes walk to the Pavillion mall and Lot 10. The apartment is spacious. But the view on the 25th floor is opposite a new hotel being built. Breakfast spread is sufficient except it is too small to cater for guests from hotel and apartment. Overall a pleasant stay. Will return again if the rates remain competitive.

    Novērtēts 26 februāris 2019

    Dear Ann, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed the location of the hotel, and the spaciousness of the residence. Thank you for your warm words of compliments for our breakfast offerings, we take your feedback on board with regards to the space in our dining room. Kindly let us know if there is anything I can further assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 01 marts 2019
    Dorsett Kuala Lumpur
    9,6
    Izcili
    Rebecca no Singapūra
    Ģimene ar lielākiem bērniem
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās3 naktis 2019. gada februāris

    Good location and good service”

    This is the 1st time staying in this hotel. Location is good and plenty of food options nearby. Easy access to major shopping malls and food courts. Room is clean and size is acceptable. Overall our family enjoyed it very well and i have started sharing the experience with my friends.

    Novērtēts 24 februāris 2019

    Dear Rebecca, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed the hotel location, and the comfort of our rooms. Thank you for your warm words of compliments, and kindly let us know if there is anything we can further assist. Best regards, Victor Hiew Director of Operations

    Atbildēti 26 februāris 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    Iskandar no Singapūra
    Solo ceļotājs
    pirmās klases paaugstināta komforta numurs
    Uzturējās2 naktis 2019. gada februāris

    Izcili”

    It was a perfect choice of hotel.. Very impressive looking on the lift lobby till the room.. The room was big. Easy to get around and it's near shopping center. Staff was friendly. But i can only suggest to put more tv channel.

    Novērtēts 23 februāris 2019

    Dear Iskandar, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed the location of the hotel, and the courteousness of our team. We take your feedback on board with regards to the hotel offerings of Television Channel, kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew DIrector of Operations

    Atbildēti 26 februāris 2019
    Dorsett Kuala Lumpur
    8,0
    Fantastiski
    Haslinda no Singapūra
    Ģimene ar lielākiem bērniem
    Dorsett numurs
    Uzturējās2 naktis 2018. gada decembris

    Ļoti labi”

    Check-in was slow. Anyways good location and value for money.

    Novērtēts 06 marts 2019

    Dear Haslinda, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback, I am sorry to learn that there is a delay in your check-in process, for this I apologise and will review your feedback with the Front Office Manager for further improvement. We are glad that you have enjoyed your overall stay, and we look forward to have the opportunity to be at your service again soon. Kindly let me know if there is anything I can assist further. Thank you. Best regards, Victor Hiew Director of Operations

    Atbildēti 07 marts 2019
    Dorsett Kuala Lumpur
    7,2
    Ļoti labi
    WONG no Bruneja Darusalama
    Pāris
    Dorsett numurs
    Uzturējās3 naktis 2019. gada februāris

    Definitely Near shopping area!”

    A little bit too crowded. Front desk service was bought down by too many check in guests and lack of staff round during busy hour. They were too eager to clear the queue in front of them and forget to smile ! Room has thin wall. Cleanliness were fine.

    Novērtēts 02 marts 2019

    Dear Wong, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are sorry to learn that you have experienced inconveniences due to the heavy movement at the front desk during busy hours. We take your feedback on board, and have further discussed the processes with the Front Office Manager so as to deliver a better arrival experience for our guests. We are glad that you are pleased with the cleanliness of our rooms, and will further focus on associates training on guest interactions. Kindly let me know if there is anything I can assist further, thank you once again for your feedback and kind understanding. Best regards, Victor Hiew Director of Operations

    Atbildēti 03 marts 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    Feri no Singapūra
    Ģimene ar maziem bērniem
    Dorsett numurs
    Uzturējās2 naktis 2018. gada augusts

    Great room , great location”

    We enjoyed our time during our stay here. The location is superb, only walking distance to Bukit Bintang Mall area, lots of food options nearby. We tried the in room dining, and they were good too! The room is modern and clean.

    Novērtēts 01 marts 2019

    Dear Feri, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. I am glad to learn that you have enjoyed the location of the hotel, and our Food & Beverage offerings. We are pleased to know that you are happy with the cleanliness level of our rooms, kindly let us know if there is anything I can assist further. Thank you once again for your feedback and kind understanding. Best regards, Victor Hiew Director of Operations

    Atbildēti 01 marts 2019
    Dorsett Kuala Lumpur
    8,0
    Fantastiski
    Anak no Indonēzija
    Pāris
    Dorsett numurs
    Uzturējās3 naktis 2019. gada marts

    Great location”

    Walking distance to Pavilion Mall. Breakfast was so so, took a while for them to refill the food. Overall we had a great stay.

    Novērtēts 05 marts 2019

    Dear Anak, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are pleased to know that you have enjoyed the location of the hotel. I have further shared your feedback with the Food & Beverage Manager of our breakfast services, as for us to evolve and improve. Kindly let us know if there is anything I can further assist. I look forward to have the opportunity to be at your service in near future. Thank you. Best regards, Victor Hiew Director of Operations

    Atbildēti 07 marts 2019
    Dorsett Kuala Lumpur
    8,4
    Fantastiski
    Wan no Malaizija
    Grupa
    Suite numurs ar 2 guļamistabām, ar 2 Queen izmēra gultām
    Uzturējās vienu nakti 2019. gada februāris

    Excellent Location”

    I stayed at Dorsett Residence, which is beside Dorsett Kuala Lumpur. 2 Bedroom Suite. Very comfortable and spacious for 4 of us. Have clothes washing machine & dryer, very convenience! Walking distance to Pavilion and you can save the money for the shopping mall parking. Breakfast has variety of choices, but too crowded. Suggest to have your breakfast as early as possible. Will come back again next time :)

    Novērtēts 11 februāris 2019

    Dear Wan, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us and for sharing with us your feedback. We are glad that you have enjoyed the location of hotel, and the amenities equipped in the residence. We take your feedback of the breakfast crowd on board, kindly let us know if there is anything I can do. Thank you once again for your feedback, kindly let me know if there is anything I can further assist. Best regards, Victor Hiew Director of Operations

    Atbildēti 11 februāris 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    Sylvia no Singapūra
    Grupa
    Dorsett numurs
    Uzturējās vienu nakti 2019. gada februāris

    Awesome hotel”

    Rooms are quite spacious. The twin bed can easily sleep 4 people. We added an extra bed for 1 pax but they didn’t provide additional towels. We had to ask, and the staff sounded a little unhappy. Breakfast was good with a variety of choices. Best to avoid 8.30am where it is the peak period. The carpark is really tight, but good that they provide free parking for guests. Overall a pleasant stay

    Novērtēts 08 februāris 2019

    Dear Sylvia, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your overall stay, I am sorry that you have experienced inconveniences due to busy movement at breakfast room, as well as the limitation of carpark space. For this I apologise. We are glad that you have had a pleasant stay with us. Kindly let us know if there is anything I can further assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 11 februāris 2019
    Dorsett Kuala Lumpur
    8,8
    Fantastiski
    Siti no Singapūra
    Grupa
    Ģimenes numurs
    Uzturējās2 naktis 2018. gada oktobris

    Modern & quite Lush!”

    Room's extremely comfortable for us, a group of 3 ladies. Loved how the room was furnished. Walking distance to Pavilion (abt 5mins), although the small street may be dark & lonely at night. Walking distance to Berjaya Times Square (<10mins). Check in & out was a breeze.

    Novērtēts 08 februāris 2019

    Dear Siti, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you, and we are glad that you have enjoyed your stay with us. We are pleased that you like the furnishing of our rooms, as well as the ease of check-in upon arrival. Once again I would like to thank you for your feedback, and we look forward to welcoming you back in the near future. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 08 februāris 2019
    Dorsett Kuala Lumpur
    8,0
    Fantastiski
    erric no Indonēzija
    Grupa
    Ģimenes numurs
    Uzturējās2 naktis 2019. gada marts

    Good”

    Love it

    Novērtēts 04 marts 2019

    Dear Erric, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your stay with us. Kindly let us know if there is anything I can assist further. Thank you once again for your feedback and understanding. Best regards, Victor Hiew Director of Operations

    Atbildēti 07 marts 2019
    Dorsett Kuala Lumpur
    8,4
    Fantastiski
    Chan no Singapūra
    Ģimene ar maziem bērniem
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās vienu nakti 2018. gada decembris

    Fantastiski”

    Carpark is really narrow at the ramp and need to be extra careful when driving up/down the ramp. other than that, we had an enjoyable and comfortable stay at Dorsett . Breakfast also not bad. but is rather crowded as they combine apartment and hotel guests together.

    Novērtēts 27 februāris 2019

    Dear Chan, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad to learn that you have enjoyed your overall stay. I am sorry to learn that you have experienced inconveniences due to the narrow car park ramp, and we take your feedback on board further to this. We are glad to learn that you have experienced inconveniences due to the breakfast crowd, and will review the processes with the Food & Beverage Manager. Kindly let us know if there is anything I can further assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 01 marts 2019
    Dorsett Kuala Lumpur
    5,6
    seow no Malaizija
    Ģimene ar maziem bērniem
    Dorsett numurs
    Uzturējās2 naktis 2019. gada februāris

    Virs vidējā līmeņa”

    - Lobby chair dusty and dirty. Dust and tiny stone on the sides of cushion. - Room had smoke smell although is a non-smoke room. Bed and all tower had the smell too. After few complaint calls, managed to change a new room. - Swimming pool was not properly maintain. The nails along the swimming pool edge were exposed and anyone can be easily get hurt especially kids. Overall: not recommend for person who take safety seriously and definitely can get better hotel around the area.

    Novērtēts 26 februāris 2019

    Dear Seow, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are sorry to learn that you have experienced inconveniences due to the cleanliness of the lobby chair, we do perform routine cleaning of this and will take your feedback on board. Further to your feedback on the swimming pool deck area, we have actually planned for upgrading works at the poolside on the second quarter of this year, and we are hopeful to provide a better stay experience for our guests. Kindly let us know if there is anything I can assist further. Thank you once again for your feedback, and kind understanding. Best regards, Victor Hiew Director of Operations

    Atbildēti 01 marts 2019
    Dorsett Kuala Lumpur
    10,0
    Izcili
    NORA no Singapūra
    Ģimene ar lielākiem bērniem
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās3 naktis 2019. gada janvāris

    Nice and clean hotel”

    Stay there for 3 night with family..perfect location ..10 mins walk to Pavilion bukit Bintang lots of shopping malls and food was easy.. Breakfast was awesome variety of choices..Bed was so comfy ..Housekeeping very friendly including the staff at reception

    Novērtēts 24 februāris 2019

    Dear Nora, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad to learn that you have enjoyed the location of the hotel, and the proximity of the hotel to various shopping malls and eateries. Thank you for your warm words of compliments for our buffer breakfast offerings and the courteousness of our Housekeeping and Front Office team members. Kindly let us know if there is anything we can assist further. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 26 februāris 2019
    Dorsett Kuala Lumpur
    4,0
    Andrew no Singapūra
    Biznesa ceļotājs
    pirmās klases paaugstināta komforta numurs
    Uzturējās3 naktis 2019. gada februāris

    Broke down gym. VERY unfriendly reception lady staffs. Breakfast is pack to brim chinese tourist.”

    Everyday, it seem ALL the ladies reception staffs do not look into the customers, do not smile and instead gave a face like I owe her money. Very unfriendly, no smile no chats and stared at you when you ask for things with a long black face. This scenario happens daily at any time of the day if you stand at lobby and you can see all the ladies front-end staffs are the same. And the more junior reception male will have to politely ask these senior ladies for approval on small little request by guests. Breakfast is a war zone - zone, chinese tourist or even without chinese tourist, there is no staffs to refill coffee, go take your food and some rowdy tourist takes your place and to go in please queue for 30 mins my longest record.

    Novērtēts 21 februāris 2019
    4,0
    Efren no Filipīnas
    Biznesa ceļotājs
    Suite numurs ar 2 guļamistabām, ar 2 Queen izmēra gultām
    Uzturējās3 naktis 2019. gada februāris

    Pieņemami”

    On the very 1st day we complained and sought to fix or transfer us due to awful bad odor from the aircon. First thru phone, then at the front desk, and during clean up of the top. With their personnel and supervisor. Unfortunately none was done to address it during our 3 nights stay.

    Novērtēts 03 marts 2019

    Dear Efren, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We would like to extend my sincere apologies for the inconveniences you have experienced, and further to your feedback. Further to your feedback, I have reviewed your comments with the Executive Housekeeper, and noted that following your comments the Housekeeping Supervisor on duty has checked your room, and also freshen up the area. I am sorry to learn that the issue is not fully rectified. Kindly let me know if there is anything further I can assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Atbildēti 05 marts 2019
    Dorsett Kuala Lumpur
    8,4
    Fantastiski
    Zulqarnaien no Malaizija
    Grupa
    Suite numurs ar 2 guļamistabām, ar 1 Queen izmēra gultu un 2 vienvietīgām gultām
    Uzturējās vienu nakti 2019. gada februāris

    Everything was great except the breakfast”

    Excellent staff all around including the security personnel. The 2-bedroom suite in Dorsett Residences is big and spacious with complete amenities and finely decorated. Wifi works great since they have individual modem/router for each unit so it's reliable. Water pressure in both bathrooms were great with instant hot water. Pillows and bed are comfortable. The only let down was the breakfast, and it's a huge letdown. Worst omelette I've had ever. Even though it's cooked to order but it was such a let down. Other foods were equally as bad - nasi lemak sambal had no taste other than the spiciness, the bread and pastries were not fresh and tasteless. I saw a lot of tables left with ample food unfinished on their table.

    Novērtēts 05 februāris 2019

    Dear Zulqarnaien, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your overall stay at the residence, and you liked the facilities as well as the amenities provided. I am sorry to learn that there is still rooms for improvement for our Food and Beverage offerings and services. I have further shared your feedback with the Food and Beverage team as for us to evolve and improve. I apologise that we have fall short of your expectations. Once again I would like to thank you for your feedback, kindly let me know if there is anything I can do. Best regards, Victor Hiew Director of Operations

    Atbildēti 07 februāris 2019
    Dorsett Kuala Lumpur
    12345
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